correct: L1-N = 120 vac, N-G = 0 vac. if
okay, proceed to STEP 3.
Verify that the toggle switch is turned on.
3
Verify 120 vac on both terminals.
No: Replace Toggle Switch
Yes: Proceed to STEP 4
Verify that there is 120 vac on both sides of
4
the Reset Thermostat, measuring between
L1-N.
HEATING ISSUES
No: Replace Reset Thermostat
Yes: Proceed to #5
Verify that there is 12 vac between pins 1 &
5
2 on the 14 pin connector at the UPM and
120 vac between pins 1 & 2 on the 12 pin
connector at the UPM.
No: Replace transformer.
Yes: Verify 5 vdc between pins 1 & 2 on the
4 pin connector at the Smart Card Module.
No: Replace UPM
Yes: Replace Smart Card Module
Not heating:
Is the water level in the tank in contact with
the water level probe? If not, See TANK
FILLING ISSUES.
Yes:
No:
If the LCD does not read “Heating” verify correct Temperature programming, then replace
the Temperature Sensor.
Verify 120 volts at the Heating Element. If
120 volts is present, replace the Heating
Element.
Verify 120 volts to the Triac Gate: If yes,
replace Triac. If no, replace UPM.
If the water in the tank is not in contact
i
with the probe – refer to tank lling issues.
The unit will not heat until the water in the
tank has contacted the probe.
Overheating:
Does the LCD read “Heating”?
Yes:
No:
Verify that resistance on temp Sensor reads
less than 10k ohm. Verify correct mounting
to tank. Replace sensor.
Check Triac for continuity between A1 &
A2. If continuity is present, replace Triac. If
there is no continuity, replace the UPM.
Service & Sales
1-800-421-6150
www.wilburcurtis.com
TROUBLESHOOTING INSTRUCTIONS - continued
TANK FILLING ISSUES
Overlling:Not lling:
Is the water turned on?
Yes:
Yes:
No:
Verify 120 volts at inlet valve coil
Replace Inlet Valve
Remove Orange wire from the Water
Level Probe. Does the Tank Fill?
Yes:
No:
Replace Water Level Probe.
Replace UPM
DISPENSING ISSUES
Powder not being dispensed on any
selection:
Verify that the wiring to the Auger Motors is
correct. If the wiring is correct and unbroken,
replace the UCM UCM (shorted wash button) or
Membrane Control Panel (PCGT 4/5/6).
Powder not being dispensed from a single
selection:
Verify that the canister has sufcient product.
Does the tank continue to ll after the toggle
switch has been turned off ?
Yes:
No:
Replace Water Inlet Valve.
Remove the Orange wire from the Water Level Probe and connect it to ground.
Does the tank stop lling?
Yes:
No:
Replace the Water Level Probe
Replace the UPM
Whipper Motor not running:
Verify that the propeller and chamber are
assembled correctly (not binding).
Verify that the Whipper Motor has 120 volts. If
yes, replace the whipper motor. If the Whipper
Motor does not have 120 volts, verify that the
wiring is correct and unbroken. If so, replace
the UPM.
Verify that the Auger Motor has 120 volts.
If yes, replace the Auger Motor. If the Auger
Motor does not have 120 Volts, replace the UPM.
Not dispensing water on any selection:
Refer to TANK FILLING ISSUES.
Service & Sales
1-800-421-6150
If the Dispense valve on the same selection
i
is operating, the UPM does not need to be
replaced. The Whipper Motor and Dispense
valve are powered together by the UPM.
www.wilburcurtis.com
Wilbur Curs Co., Inc.
6913 Acco Street, Montebello CA 90640
Customer Service: 800.421.6150 | 323.837.2300
csrassistance@wilburcurs.com
Tech Support: 800.995.0417
www.wilburcurs.com
APR/2014 M47_TS_WC_PCGT_revNC
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