Culligan 010330CL User Manual

Service Instructions

CULLIGAN

ClearLink

Wireless Filtration Control

Cat. No. 01029457

Rev. B 11/14/18

DCO # 018577

Installation,

Operation, and

with Parts Lists

Models from 2018

Attention Culligan Customer:

Your local independently operated Culligan dealer employs trained service and maintenance personnel who are experienced in the installation, function and repair of Culligan equipment. This publication is written specifically for these individuals and is intended for their use.

We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who use this manual assume the risk of any resulting property damage or personal injury.

NOTICE Please send any suggestions for improving this manual to productmanuals@culligan.com

WARNING! Electrical shock hazard! Prior to servicing equipment, disconnect power supply to

prevent electrical shock.

WARNING! If incorrectly installed, operated, or maintained, this product can cause severe injury.

Those who install, operate, or maintain this product should be trained in its proper use, warned of its dangers, and should read the entire manual before attempting to install, operate, or maintain this product. Failure to comply with any warning or caution that results in any damage will void the warranty.

CAUTION! This product is not to be used by children or persons with reduced physical, sensory

or mental capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction.

CAUTION! Children should be instructed not to play with this appliance.

CAUTION! If the power cord from the power supply to the unit looks or becomes damaged, the

cord and power supply should be replaced by a Culligan Service Agent or similarly qualified person in order to avoid a hazard.

NOTE This system is not intended for use with water that is microbiologically unsafe or of unknown quality

without adequate disinfection either before or after the system.

NOTE Check with your public works department for applicable local plumbing and sanitation codes. Follow

local codes if they differ from the standards used in this manual. To ensure proper and efficient operation of the Culligan ClearLink Pro to your full satisfaction, carefully follow the instructions in this manual.

Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are protected by patents issued or pending in the United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time without prior notice. Culligan, Aqua-Sensor, Tripl-Hull, and SoftMinder are trademarks of Culligan International Company or its affiliates.

Culligan International Company

9399 West Higgins Road, Suite 1100

Rosemont, Illinois 60018

1-847-430-2800

www.culligan.com

2 Culligan® ClearLink Pro

2 Cat. No. 01029457

Culligan® ClearLink Pro

Wireless Filtration Control

Installation,

Operation

and Service

Instructions

Models from 2018

Contents

Read this Manual First .................................................... 5

Introduction ........................................................................ 5

About this Manual ........................................................... 6

Safe Practices................................................................. 6

Serial Numbers ............................................................... 6

ClearLink Pro .................................................................. 7

ClearLink Connect .......................................................... 7

About Models..................................................................... 7

Drinking Water Connect ..................................................8

Parts Included: ................................................................ 9

Tools and Materials Required ......................................... 9

Specications.................................................................. 9

Precautions ..................................................................... 9

Installation ......................................................................... 9

Setting Capacity and TDS Function (All Models) .......... 10

Installation (All Models)................................................. 11

External Flow Switch for a Secondary Outlet ............... 15

Flow Switch 40’ Wire Extension Kit (if applicable) ........ 17

Leak Sensor Installation ............................................... 17

System Startup

...................................................................................... 18

Button Display Guide .................................................... 21

Control Box Operation .................................................. 22

Pair to Android .............................................................. 23

Pairing to Smartphone ..................................................... 23

Pair to iPhone ............................................................... 25

Viewing Device On Cport

To ensure you are able to monitor your device on Cport

you must enter your dealer number within the app....... 28

Troubleshooting Guide .................................................29

Control Box Lights ........................................................ 29

Troubleshooting ............................................................... 29

Routing Guides ............................................................. 30

Replacement Parts List ................................................... 34

One-Year Limited Warranty ............................................. 35

Index ................................................................................ 36

Cat. No. 01029457

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4 Culligan® ClearLink Pro

4 Cat. No. 01029457

Introduction

Read this Manual First

Before you operate the Culligan® ClearLink systems, read this manual to become familiar with the device and its capabilities.

The ClearLink units are certified by WQA against CSA B483.1, NSF/ANSI 372 for low lead requirement, NSF/ANSI 42 and NSF/ANSI 58 for material safety and structural integrity.

Model: CulRF-M5 used in devices ClearLink PB, ClearLink D-WiFi and ClearLink D. WM-N-BM-30 used in device ClearLink D-WiFi.

Contains FCC ID: V7U-010330CL, IC: 6510B-010330CL, FCC ID: COF-WMNBM30 and IC: 10293A-WMNBM30.

This device complies with part 15 of the FCC Rules subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept all interference received including interference that may cause undesired operation.

Le présent appareil est conforme aux CNR Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil nedoit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

This device complies with Health Canada’s Safety Code. The installer of this device should ensure that RF radiation is not emitted in excess of the Health Canada’s requirement.

Cet appareil est conforme avec Santé Canada Code de sécurité 6. Le programme d’installation de cet appareil doit s’assurer que les rayonnements RF n’est pas émis au-delà de I’exigence de Santé Canada.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Les changements ou modifications non expressément approuvés par la partie responsable de la conformité pourraient annuler l’autorité de l’utilisateur à utiliser cet équipement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Innovation, Science and Economic Development Canada’s licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

This Class B digital apparatus complies with Innovation, Science and Economic Development Canada ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Innovation, Sciences et Développement économique Canada.

Cat. No. 01029457

Introduction 5

About this Manual

This manual:

• Familiarizes the operator with the equipment

• Explains installation and setup procedures

• Explains the various modes of operation

• Gives specifications and troubleshooting information

This publication is based on information available when approved for printing. Continuing design refinements could cause changes that may not be included in this publication.

Safe Practices

Throughout this manual there are paragraphs set off by special headings.

Notice

Notice is used to emphasize installation, operation or maintenance information which is important, but does not present any hazard. For example,

NOTICE The nipple must extend no more than 1 inch above the cover plate.

Caution

Caution is used when failure to follow directions could result in damage to equipment or property. For example,

CAUTION! Disassembly while under water pressure can result in flooding.

Warning

Warning is used to indicate a hazard which could cause injury or death if ignored. For example,

WARNING! Electrical shock hazard! Unplug the unit before removing the timer mechanism or

cover plates!

The CAUTION and WARNING paragraphs are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution, and careful attention are conditions which cannot be built into the equipment. These MUST be supplied by the personnel installing, operating, or maintaining the system.

Be sure to check and follow the applicable plumbing codes and ordinances when installing this equipment. Local codes may prohibit the discharge of acid or caustic solutions to drain. An extra solution tank should be used to neutralize the solution before discharging to drain.

Use protective clothing and proper face or eye protection equipment when handling chemicals or power tools.

Serial Numbers

The serial number is located on the back of the control box.

This publication is based on information available when approved for printing. Continuing design refinement could cause changes that may not be included in this publication.

NOTE Do not remove or destroy the serial number. It must be referenced on request for warranty repair or

replacement.

6 Culligan® ClearLink Pro

6 Cat. No. 01029457

About Models

ClearLink Pro

TheClearLinkPRO™isarst-to-market

wireless control system that allows you

togetCulligan®lteredwaterfromyour

main faucet. Installing an RO system used to required a dedicated faucet, which meant drilling a hole or losing a soap dispenser. Now you can use your existing faucet to wash vegetables with

yoursprayer,llpotsforcooking,or simplyenjoyaglassoflteredwater.

NOTE Illustrations are for overview purposes only, for

RO installations an air gap and RO tank is needed.

Figure 1.

ClearLink Connect

The ClearLink Connect takes the ease of using your current faucet and pairs it with the technology of staying connected anywhere. This Wi-Fi enabled ClearLink keeps all of the same functionality of the ClearLink Pro but adds the ability to connect to the Culligan Connect App. Track water consumption,

contaminantsbeingremoved,lter/membrane

life and if a leak is detected from anywhere, using the convenience of an app.

+WiFi Capable

+Leak Sensor

Cat. No. 01029457

Figure 2.

About Models 7

Drinking Water Connect

NOTE Separate connections for filtered and unfiltered water.

The Drinking Water Connect allows drinking water customers to stay connected to their system anywhere. This Wi-Fi enabled product can be added to virtually any household drinking water installation and adds the ability to connect to the Culligan Connect App. Track water consumption, contaminants being removed, filter / membrane life and if a leak is detected from anywhere, using the convenience of an app.

+ WiFi Capable

8 Culligan® ClearLink Pro

+ Leak Sensor

Figure 3.

8 Cat. No. 01029457

Parts Included:

• Remote Button (not available with Drinking Water Connect)

• Control Box

• Battery Box

• 3/8” x 1/4” Tube Adapter

• Mounting Screws

• Air Gap (not available with Drinking Water Connect)

Tools and Materials Required

• D Batteries x4

• AAA Batteries x2

• Screwdriver

• Adjustable Wrench

• Towels

• Pan or Bucket

Installation

Specifications

Pressure Range: 30-120 psi (207-827 kPa)

Temperature Range: 40-100 ºF (4.4 - 37.7 ºC)

Precautions

WARNING! Follow all precautions indicated in the manual provided with the Culligan water

treatment system.

WARNING! For systems using a booster or distribution pump, the pressure of the treated water

cannot exceed the pressure of the cold water supply.

WARNING! Reducing the Booster pump pressure below incoming pressure will allow the proper

operation of the ClearLink.

WARNING! For cold water use only. Do not use on hot water line.

CAUTION! Control box must be protected against freezing temperatures, frost, snow, sleet and

ice. Exposure to these can produce cracks and product failures.

CAUTION! The Filter/RO should be flushed before installing into the system to ensure the proper

operation of the ClearLink.

CAUTION! This product has a limited service life. We recommend that a record be kept regarding

the date of install and any other performed maintenance. Because of the product’s limited service life and to prevent costly repairs or possible water damage, we strongly recommend that the control box be replaced every ten years.

• After prolonged periods of non-use (such as during a vacation) it is recommended that the system be flushed thoroughly. Let the filtered water run for 5-6 minutes before using.

• The ClearLink estimates filter life based on flow and time. Changes in taste, odor, color and/or flow of the filtered water could indicate that the filter(s) should be replaced.

• Make certain that installation complies with all state and local laws and regulations.

Cat. No. 01029457

Installation 9

Setting Capacity and TDS Function (All Models)

NOTE Set capacity and TDS function before starting installation.

NOTE To access the dip switches for setting capacity and TDS function, open the control box by removing

the three screws in the rear cover.

Find the dip switches on the front of the circuit board. SW2 and SW3 set the time and capacity for the filter reminder.

SW1: OFF = Disabled ON = Enabled Enables/Disables the TDS function (Enable only for RO systems). The system will measure the difference between the feed and product water to determine if the RO is working. If installing an RO system with a Mineral Boost cartridge, this feature may need to be disabled so that the alert indicator does not illuminate prematurely for RO membrane replacement.

SW2: OFF = 500 gallons ON = 1,000 gallons

SW3: OFF = 180 days ON = 365 days

SW6 is used for production testing and should be left in the off position.

SW1

SW2

SW3

SW6

Figure 4. Dip Switches

10 Culligan® ClearLink Pro

10 Cat. No. 01029457

Installation (All Models)

NOTE If using an external flow switch, install the external flow switch before installing the

ClearLink. See “External Flow Switch for a Secondary Outlet” on page 15 for instructions.

NOTE Refer to the manual provided with your filter/RO for installation instructions specific to that system.

NOTE Some installations may require adapters and fittings not included with the product. Review the manual

and your installation before beginning.

NOTE Consult your local plumbing codes and install accordingly.

1. Turn off both hot and cold water shut-off valve then turn on the kitchen faucet and allow all water to drain from line.

Figure 5.

2. Disconnect the cold water line from the cold water shut-off valve.

NOTE If rigid plumbing pipe (metal or

plastic) is used, you may need to shorten the pipe using a hacksaw or pipe cutter to accommodate the control box.

Figure 6.

Cat. No. 01029457

Installation 11

3. Connect the control box to the cold water shut-off valve and the water line to the facet as shown. Culligan recommends 1/2 - 3/4 additional turns past finger-tight.

CAUTION! The stationary hex nut on the outlet of

the ClearLink should not be used to over-tighten the hose fitting.

NOTE The control box must be in a vertical position.

NOTE If space does not allow for mounting the control

box onto the valve, it can be mounted on a wall and connected using flexible lines. (purchased separately).

Figure 7.

4. Connect the inlet on the RO/Filter system to the port marked “RO/Filter

►.”Wettheendoftheplastictubing

with water and push it into the quick connect fitting adapter approximately 5/8” until it stops.

12 Culligan® ClearLink Pro

NOTE All filters and RO membranes

should be flushed before connecting any ClearLink device to the filtration/RO system.

NOTE This connection is plugged for

remote system installations (Water supply is not the same as the sink such as basement installations). This port is normally plugged when installing the filtration/RO system in a location other than the kitchen cabinet.

NOTE Use the supplied adapter if your

system uses a 1/4” tube.

Figure 8.

12 Cat. No. 01029457

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