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QT606
User Manual
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C-TEC QT606A, QT602, QT606, QT607, QT608C User Manual

...
A GUIDE TO
Quantec
Approved Document No: DNSQ100101 Rev 6 • Page 1 of 16
a d d r e s s a b l e c a l l s y s t e m
WHAT IS QUANTEC? .......................................................................................................... 3
Overview .......................................................................................................................................... 3
About this guide ............................................................................................................................. 3
SYSTEM OPERATION ......................................................................................................... 4
Standard calls .................................................................................................................................. 4
Call accept ........................................................................................................................................ 4
Staff presence .................................................................................................................................. 4
Call follower sounders (optional) .................................................................................................. 4
Reset ................................................................................................................................................. 4
Help required/assistance calls ........................................................................................................ 4
Emergency calls ............................................................................................................................... 4
Infrared staff attack calls (optional) ........................................................................................... 4/5
Day/Night mode .............................................................................................................................. 5
Automatic divert ............................................................................................................................. 5
Manual divert .................................................................................................................................. 5
Datalogging ..................................................................................................................................... 5
Paging .............................................................................................................................................. 5
NETWORK DEVICES ........................................................................................................... 6
Call points ........................................................................................................................................ 6
Monitoring points ........................................................................................................................... 6
Displays ............................................................................................................................................ 7
Infrared ceiling receivers ................................................................................................................ 7
Radio receivers ................................................................................................................................ 7
RF integrity transmitters ................................................................................................................. 7
Addressable overdoor lights/addressable sounders ..................................................................... 8
Quantec controller .......................................................................................................................... 8
ANCILLARY DEVICES ........................................................................................................ 9
Slave overdoor lights ...................................................................................................................... 9
Ceiling pulls ..................................................................................................................................... 9
Slave call points ............................................................................................................................... 9
Tail call buttons ..............................................................................................................
................. 9
Portable movement detectors .....................................................................................................10
Dual-action infrared/radio transmitters ...................................................................................... 10
Configurator for dual-action infrared/radio transmitters ......................................................... 10
PLANNING AN INSTALLATION ........................................................................................ 11
PLANNING THE WIRING .................................................................................................. 12
Example wiring overview ............................................................................................................. 13
DEVICE DIMENSIONS ...................................................................................................... 14
FURTHER INFORMATION ................................................................................................. 15
INDEX
Approved Document No: DNSQ100101 Rev 6 • Page 2 of 16
Quantec represents one of the biggest breakthroughs in call communication equipment for many years. It is a powerful yet easy to use addressable call system that puts the needs of its users (patients and staff) and the installer well and truly first.
The way the system operates can be tailored to suit a building’s exact requirements with different day, night and call divert arrangements easily accommodated and, if required, simply changed at a later date.
This flexibility, coupled with many other advanced features such as four different call levels (plus an optional infrared staff attack facility), built-in datalogging and
full monitoring of all network devices, makes Quantec the obvious choice for nursing homes, hospitals, health centres, leisure centres, prisons, government buildings and many other private and public sector establishments.
WHY HAVE AN ADDRESSABLE CALL SYSTEM?
As the type of establishments listed above have become larger and more specialised, demand has increased for call systems that operate in more sophisticated ways, i.e. different urgencies of calls, calls shown in different places at different times, sounders operating as quietly as possible, etc. These requirements can vary greatly and although it is possible to meet some of these demands with the careful planning of conventional call systems, conditions change and there is often some special request which cannot be easily accommodated once installation is complete.
The main advantage of addressable call systems over conventional systems is that they can be installed with very little planning and displays can be fitted virtually anywhere to suit the application. However, whilst simplifying things for the installer, some addressable systems still fail to satisfy the varied needs of the user. This is because they are essentially ‘dumb’ systems, i.e. call points send notification of a call onto the wiring, displays pick the informa­tion up and the message is shown everywhere.
Quantec is different. It is much more sophisticated than basic addressable systems but at the same time very easy for staff to use. Quantec’s call points send notification of a call to the ‘Quantec Controller’ which passes the call only to pre-selected displays. What’s more, should these arrangements need changing due to new working practices or alterations to the building’s layout, they can be with the minimum of fuss.
In order to achieve this level of flexibility and allow the use of ordinary unscreened cable, Quantec utilises a unique data protocol which works down just two wires (power and data). This allows considerable cost savings on installation and means Quantec can be retrofitted to the wiring of many existing conventional call systems. The protocol allows up to 256 addressable devices (displays, call points, infrared ceiling receivers, etc) to be connected to a system together with virtually any number of ‘slave’ ancillary devices such as ceiling pulls and overdoor lights.
ABOUT THIS GUIDE
This guide provides a detailed overview of how the Quantec Addressable Call System works. It describes in simple terms the various Quantec devices that are available and provides straightforward advice on how to plan and wire an installation. Further information, if required, can be obtained from your distributor.
WHAT IS QUANTEC?
Approved Document No: DNSQ100101 Rev 6 • Page 3 of 16
SYSTEM OPERATION
CALL
RESET
Q
Q
A
V
V
Approved Document No: DNSQ100101 Rev 6 • Page 4 of 16
STANDARD CALLS
To trigger a call, the user presses the ‘CALL’ button on a wall-mounted call point, pulls the cord of a ceiling pull unit or operates the remote button of a tail call lead. This causes the call point’s confidence light to pulse red slowly. Outside the room, sounders pulse slowly, overdoor lights (if fitted) pulse red slowly and all relevant displays show the exact location of the calling room.
CALL ACCEPT
When a call is shown on several displays at the same time, several staff may respond simultaneously. To help prevent this happening, a member of staff can accept the call at a display by pressing its ‘A’ button. This will remove the call from all displays (but for safety reasons the call will return if it is not dealt with quickly).
STAFF PRESENCE
When the member of staff arrives, the call point’s ‘RESET’ button is pressed to cancel the call and to put the call point into Staff Presence mode. This causes the call point’s confi­dence light to pulse green slowly. Outside the room overdoor lights (if fitted) pulse green slowly and all relevant displays show the location of the room where staff are present.
CALL FOLLOWER SOUNDERS (optional)
If fitted, low level sounders will sound at all call points in Staff Presence mode when the system is in NIGHT mode and a call occurs elsewhere. This helps reduce sound levels by quietly informing staff that other calls are waiting, prompting them to visit a display.
RESET
As the member of staff leaves the room the call point’s ‘RESET’ button is pressed again to take it out of Staff Presence mode and returning it to normal. If preferred, magnetic reset call points can be used with magnetic reset keys (see CALL POINTS, page 6, for further details).
HELP REQUIRED (ASSISTANCE) CALLS
If assistance is required (but it is not an emergency), pressing the call point’s ‘CALL’ button whilst it is in Standard Call or Staff Presence mode makes a Help Required call. This causes the call point’s confidence light to pulse red more urgently than when a Standard call is made. Outside the room, sounders pulse more urgently, overdoor lights (if fitted) pulse red and a Help Required message appears on all relevant displays together with the location of the room where assistance is required. Note: repeated operation of a tail call button or ceiling pull will not initiate a Help Required call.
EMERGENCY CALLS
In an emergency, pressing the call point’s ‘CALL’ and ‘RESET’ buttons together makes an Emergency call regardless of the previous state of the call point (unless in attack mode, see below). This causes the call point’s confidence light to flash red and green. Outside the room, sounders pulse rapidly, overdoor lights (if fitted) flash red and green and an emergency message appears on all relevant displays together with the location of the calling room.
INFRARED STAFF ATTACK CALLS (optional)
To help combat the threat of verbal and physical abuse against members of staff, Quantec has an optional infrared staff attack facility which helps protect staff against disturbed patients, intruders and/or aggressive visitors. It works as follows:-
Designated staff carry an infrared transmitter which they attach to their uniforms. When an attack takes place, they activate the transmitter by pressing one of its buttons or releasing its retained pull clip to fill the area with infrared signals (QT412RXA transmitters only). These signals are received by a special infrared call point or ceiling receiver which instantly informs Quantec that an attack is taking place. An urgent, piercing alarm is sounded throughout the building (as programmed) and the exact location of the attack is indicated at all relevant displays, thus prompting the quick response of security staff.
For security reasons Attack calls can only be reset by entering a special code at the Quantec Controller or a Display with controls.
In addition to Attack calls, Quantec’s infrared call points and ceiling receivers can generate other levels of call too. The type of call generated depends on the type of transmitter(s) and receiver(s) used (see pages 6, 7 and 10 for further details on infrared call points, ceiling receivers and transmitters).
All QT412 range transmitters have the ability to send radio as well as infrared calls. To generate a radio call, at least one Quantec radio receiver is required (see page 7 for details). Radio receivers are ideal for picking up calls in outside areas such as car parks and loading bays where infrared transmission is not practical.
DAY/NIGHT MODE
Night mode can be manually selected by the user or, if preferred, the commissioning engineer can allocate times at which the system will automatically enter and exit night mode. When in night mode, all calls are shown on all displays but only selected displays sound. This allows for lower staffing levels and reduced sound levels. Night mode can be backed up by the use of optional CALL FOLLOWER SOUNDERS in call points (see page 4).
AUTOMATIC DIVERT
If a call remains unanswered for a preset time (1-8 mins), to ensure it does not remain unattended indefinitely, the system can be set up to automatically divert it to other areas.
MANUAL DIVERT
If a member of staff leaves one area they can divert calls to another area via the controls on a display.
DATALOGGING
Quantec’s built-in datalogger can record the date, time, type and location of every call and reset for output to an 80 column serial printer. Quantec Printer Kits (part no. QT600P) are available and include a printer, interface lead and connection socket. All kits are tested and calibrated with Quantec prior to despatch.
PAGING (optional)
Due to problems of misuse (pagers being dropped in the sluice, etc), we recommend the use of CALL FOLLOWER SOUNDERS and a larger number of displays as a reliable, practical alternative to paging. However, when paging must be used, the following options are available:
Tone Only Paging: a basic paging facility designed to indicate that a call has been raised. No priority is given to the level of incoming call, i.e. if a standard call is flagged before an emergency call, the pager will not show the emergency call until the standard call clears. Standard calls beep once and the number 1 is shown, Help Required calls beep twice and the number 2 is shown, Emergency and Attack calls beep three times and the number 3 is shown. To determine the exact location of a call, staff must visit a display.
Alphanumeric Radio Paging: this option allows call information from the Controller to be broadcast globally to alphanumeric pagers via a radio transmitter. It is possible to select which type of call(s) are transmitted to the pagers (i.e. emergency calls only) but different levels of calls
cannot be prioritised. For example, if a standard call is triggered followed by an emergency call, the emergency call will not be displayed until the standard call has been accepted. (This is not the case at displays where different types of calls are still prioritised).
Approved Document No: DNSQ100101 Rev 6 • Page 5 of 16
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