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ToughTech™ Duo Users Manual
Models Covered:
ToughTech Duo-QR
ToughTech Duo-3SR
• RAID 1, RAID 0 and Single Drive operation modes.
• Default RAID 1 Mirroring to assure data integrity and protection on the road.
• Designed for optimal heat dissipation.
• Easy-release removable 2.5” drive sleds.
• Designed for Solid State (SSD) and standard SATA HDDs.
• QR Model offers eSATA, FireWire 800/400 and USB 2.0 host connectivity.
• 3SR Model offers eSATA, USB 2.0 and USB 3.0 host connectivity.
• FireWire is daisy-chainable with bus power (QR model only).
• New user friendly display menu, input selection and drive health monitoring.
• Uses S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) to track hard drive
health, alerting user of potential problems.
• User-selectable temperature, warning, and alarm settings (LEDs and audible).
• DC power available for USB & eSATA operation. Power adapter included.
• Drive sleds allow for drive insertion/removal without tools.
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Table of Contents
1. Pre-Installation Steps
1. Pre-Installation Steps
1.1 Accessories 2
1.2 Identifying Parts 2
1.3 Consider your RAID Configuration 3
1.3.1 RAID 0 3
1.3.2 RAID 1 3
1.3.3 Single Disk Mode 3
2. Hardware Setup
2.1 Installing Hard Drives 3
2.2 Connecting and Powering ToughTech Duo 4
3. LED Behavior
4. LCD Menu Screens
5. Setting up the RAID
5.1 Creating a new RAID 4
5.2 Changing the RAID Type 5
6. Adding a New Disk
6.1 RAID 1 5
6.2 RAID 0 5
6.3 Single Disk Mode 5
7. Buzzer and Temperature Configuration
RAID is not a Backup 5
7.1 Configuration PIN 6
7.2 Buzzers 6
7.3 System Warning Buzzer 6
7.4 System Alarm Buzzer 6
7.5 RAID Warning Buzzer 6
7.6 RAID Alarm Buzzer 6
7.7 Temperature Sliders 6
8. Usage with Mac and Windows Operating Systems
8.1 Usage with Macintosh Computers 6
8.1.1 Compatibility 6
8.1.2 Mounting and Ejecting Volumes 6
8.1.3 Booting to the ToughTech 7
8.2 Usage with Windows Operating System 7
8.2.1 Compatibility 7
8.2.2 Mounting and Ejecting Volumes 7
9. Frequently Asked Questions
10. Technical Specifications
2
1.1 ToughTech Duo Accessories
Check the accessories with your ToughTech Duo or ToughTech Duo3SR. Please contact CRU if any parts are missing or damaged. The
box should contain the following items:
ToughTech Duo unit 1
Power adapter 1
eSATA cable 1
3
FW800 cable 1
USB 2.0 type A to A
cable
4
4
4
FW800 to FW400 cable 1
Screw kit 1
Quick Start Guide and
Warranty Information
ToughTech Duo -3SR unit 1
Power adapter 1
eSATA cable 1
USB 2.0 type A to A
cable
1
USB 3.0 cable 1
Screw kit 1
Quick Start Guide and
Warranty Information
1
1
1
1.2 Identifying Parts
5
Take a moment to familiarize yourself with the parts of the ToughTech
Duo. This will help you to better understand the remaining
instructions.
2
5
1
1. Unit Power, System, RAID LEDs
2. LCD Screen
3. Navigation Buttons
6
1
2
3
7
8
1. Drive Power and Drive Activity LEDs
2. Drive Sled Ejection Button
3. Slide Locks
3
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Rear of ToughTech Duo-QR
1
drives. If one drive were to fail, your data would still be preserved
3
on the other drive. After replacing a failed drive you can rebuild
the RAID on the fly so that your data is once again redundant and
secure.
1.3.3 Single Disk Mode
4
In this mode the unit will support a single drive.
1. FireWire Ports
2
2. eSATA/USB 2.0 Combined Port
3. Power Switch
4. Power Supply Input
Rear of ToughTech Duo-3SR
4
1
42
1. eSATA/USB 2.0 Combined Port
2. USB 3.0 Port
3. Power Switch
4. Power Supply Input
1.3 Consider your RAID Configuration
If you purchased ToughTech Duo with drives pre-installed and preconfigured, skip to Hardware Setup.
ToughTech Duo supports RAID 0, RAID 1 and a single drive. Consider
which configuration best suits your needs. All hard drives must be
initialized prior to use in the ToughTech Duo. It is not possible to add
a drive to ToughTech Duo and access pre-existing data on that drive.
The hard drive must be initialized by the unit, which will cause the
loss of all data on the drive. The drive(s) must be configured to RAID
0, RAID 1 or a single drive.
1.3.1 RAID 0
In this mode, the unit will configure the drives in a “striped”
RAID. This will split your data between the drives, offering faster
performance and allowing you to use the full capacity of the drives
in a single volume. However, this mode offers no protection for the
data; if either hard drive were to fail, all data would be lost.
NOTE: There is no way to convert a drive in Single Disk
Mode to RAID 1 without creating a new array which will
cause loss of the data on the hard drive.
2. Hardware Setup
2.1 Installing Hard Drives
ToughTech Duo is compatible with 2.5-inch SATA hard drives that are
no more than 9.5 mm in height. Follow these steps for installing or
removing a drive.
a. Push the ejection button. The handle will swing open.
b. Remove the drive sled and swing the side panel out.
c. Insert the drive with the label up.
d. Close the side panel. Ensure the panel is flush with the drive.
e. Secure the drive with the provided screws (optional).
f. Slide the drive sled back into the unit.
g. Close the handle and ensure the sled is securely in place.
NOTE: If any of the drives are inaccessible after
powering on the unit, try the following steps:
1. Turn off the power.
2. Remove the drive(s) in question.
3. Reinsert the drive(s).
4. Turn on the power.
Step a
1.3.2 RAID 1
In this mode, the unit will “mirror” the two drives for best data
protection. In this mode, you will work with a single volume equal
in size to the capacity of one drive. When you copy data to the
volume, ToughTech Duo will simultaneously write the data to both
Step b
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