Crestron electronic STX-1550C User Manual

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON

Contents

2-Way RF Compact Color Touchpanel: STX-1550C 1
Description.................................................................................................................................1
Functional Description ................................................................................................1
Physical Description.................................................................................................... 2
Software ......................................................................................................................2
Leading Specifications...............................................................................................................3
General Use and Safety..............................................................................................................5
Recommended Touchpanel Cleaning.......................................................................... 5
Applying Power........................................................................................................... 5
Identity Codes..............................................................................................................5
Configuring the Touchpanel ......................................................................................................6
Touchscreen Calibration Menu ...................................................................................6
Diagnostics Menu........................................................................................................7
Setup Menu..................................................................................................................7
Uploading and Upgrading.......................................................................................................... 9
Hookup and Preparation.............................................................................................. 9
Uploading a VT Pro-e Project ................................................................................... 13
Firmware Upgrade..................................................................................................... 14
Programming with SIMPL™ Windows® ...............................................................................16
Configure STX-1550C Program................................................................................ 16
Example Program...................................................................................................... 17
Reserved Join Numbers............................................................................................. 20
Problem Solving ......................................................................................................................21
Troubleshooting......................................................................................................... 21
Further Inquiries........................................................................................................ 23
Future Updates ..........................................................................................................23
Future Firmware Upgrades........................................................................................ 23
Appendix .................................................................................................................................24
Overview ...................................................................................................................24
VT Pro-e Project........................................................................................................ 24
SIMPL Program ........................................................................................................25
Conclusion: How the Example Works ......................................................................26
Software License Agreement................................................................................................... 27
Return and Warranty Policies.................................................................................................. 29
Merchandise Returns / Repair Service ......................................................................29
CRESTRON Limited Warranty.................................................................................29
Operations Guide - DOC. 5812A Contents i

2-Way RF Compact Color Touchpanel: STX-1550C

Description

Functional Description

The STX-1550C is a 2-way radio frequency (RF) compact color SmarTouch™
touchpanel that provides a user interface to a Crestron remote control system (herein
referred to as the Cresnet system). The touchpanel is a handheld, long range, RF,
2-way wireless transceiver that communicates through a RF gateway/transceiver,
STRFGWX (sold separately) to the Cresnet system. The 2-way communications
provide the control of the Cresnet devices and provide dynamic onscreen feedback
for real-time confirmation of commands. Up to 15 touchpanels can communicate
with one STRFGWX. The RF signals can travel from a minimum of three feet up to
a maximum of 50 - 75 feet. Additional range can be obtained by using multiple
STRFGWX units distributed throughout any particular area or installation. The
location and the antenna position of the STRFGWX are important factors in the RF
performance. The range of the touchpanel is also dependent on its placement and the
construction of the building in which it is used.
The STX-1550C touchpanel offers:
256 color display
Pop-up sub panels to reduce memory requirements, providing optimal
speed and performance
Multiple button, slider control, and icon configurations
Up to 999 functions and 96 screens
Imported photographs, drawings, and icons
Support for downloadable fonts - proportional and non-proportional
Foreign language text
Included with the STX-1550C is a Crestron High Performance Rechargeable Battery
Pack (ST-BTP) and a SmarTouch Docking Station (ST-DS) that docks the
touchpanel and/or recharges the ST-BTP. An external power pack (PW-1215 for
domestic use or PWI-1215 for international use) is also provided to power the
touchpanel and simultaneously trickle-charge the ST-BTP. Refer to the
documentation supplied with these items for descriptions and details.
Operations Guide - DOC. 5812A 2-Way RF Compact Color Touchpanel: STX-1550C 1

Physical Description

The touch-sensitive viewing screen is located on the top of each touchpanel. The electronic hardware is housed in a high impact, black molded plastic enclosure, shown below. Connectors to upload touchscreen projects via a personal computer (PC) and to power the unit using the external power pack are located on the left and right sides of the unit, respectively.
Physical Views of STX-1550C
5.01 in
(12.73 cm)
REFERENCE
3.33 in
(8.45 cm)
8.75 in
(22.23 cm)
5.70 in
(14.48 cm)
UPLOAD
CONNECTOR
Have a comment about Crestron software? Direct software related suggestions and/or complaints to Crestron via email (software@crestron.com). Do not forward any queries to this address. Instead, refer to “Further Inquiries” on page 23 for assistance.
CRESTRON
POWER
CONNECTOR
At the underside of the unit is the battery compartment that holds one ST-BTP.
Contacts for the ST-DS are through the ST-BTP. There are also four rubber feet on
the underside of the unit for stability and to prevent slippage.

Software

When part of a SmarTouch system, the STX-1550C is supported by the
VisionTools™ Pro-e (VT Pro-e) SmarTouch Wizard that automatically configures
the entire system and the touchpanel pages. VT Pro-e, a design and programming
Windows®-based software, permits the creation of unlimited control screen
variations incorporating two and three-dimensional graphics and text. A set of pages
which make up a project can be designed for each touchpanel application. Each page
contains objects such as custom control graphics, two and three-dimensional buttons,
sliders, and digital readouts which allow the user to interface with the Cresnet
system. The project is uploaded to the touchpanel and programmed into the flash
PROM. The touchpanel uses the programmed project until another set is uploaded
from the PC. The PC may be disconnected from the rack or panel except during
reprogramming. VT Pro-e also allows users the option to generate projects destined
for web browsers rather than for physical touchpanels.
For additional software information, refer to the help file provided with the software.
A copy of the software can be obtained from the What’s New page (VisionTools
Pro-e section) or Downloads page (TOUCHPNL Library) of Crestron’s website
(www.crestron.com)
. New users are required to register in order to obtain access to
the FTP site. A tutorial is provided as a guide for the novice programmer.
2 2-Way RF Compact Color Touchpanel: STX-1550C Operations Guide - DOC. 5812A
r

Leading Specifications

The table below provides a summary of leading specifications for the STX-1550C.
Dimensions and weight are rounded to the nearest hundredth unit.
Leading Specifications of the STX-1550C Touchpanel
SPECIFICATION DETAILS
Power Source Options
ST-BTP ST-DS Docking station w/external power pack.
Domestic External Power Pack or International External Power Pack
RF Communications 2-Way, 418MHz, (Requires one STRFGWX
Operating Ranges
Minimum Distance Maximum Distance Indoor Maximum Distance Outdoor
Default NET ID Default RF ID SIMPL™ Windows®
VisionTools™ Pro-e (VT Pro-e)
Crestron Database
Firmware
Touchpanel STRFGWX
CEN/CN-TVAV Update File CNMSX-AV/Pro Update File CNRACKX/-DP Update File ST-CP Update File Default Timeouts
Touchpanel Dimensions & Weight
Touchpanel Memory View Screen Dimensions
Screen Viewing Angles View Screen Resolution View Screen Display View Screen Illumination Backlit fluorescent View Screen Touchscreen Resistive Membrane
Rechargeable NiCad battery pack.
PW-1215 or equivalent. PWI-1215 or equivalent.
per 15 touchpanels.)
1
3 ft 50 to 75 ft
1
150 ft 03 01
2
Version 1.30.01 or later smwlib70.exe and smwlib70.txt.
Version 2.1.8.2 or later Wizard support or version 2.1.8 or later regular support
(use a CT-1600 model). Version 12.1.4 or later Wizard support or 12.1.3 later support (use a
CT-1600 model).
Version 5.077.0 or later. Version 2.4.1 or later. Version 51205V.UPZ or later. Version 51020X.UPZ or later. Version 51020W.UPZ or later. Version 40104S.UPZ or later.
with the addition of
2
2
for SmarTouch
2
for SmarTouch
2
for regular
3 & 4
3 & 4
5
5
5
5
2
for
One (1) minute for standby, two (2) minutes for powerdown.
Height: 5.70 in (14.48 cm) Width: 8.75 in Depth: 3.33 in (8.45 Weight: 1.56 lb (0.71 kg)
(22.23 cm)
cm)
6
768Kb flash memory for display. Height: 3.55 in (9.02 cm) Width: 4.70 in (11.94 cm) Diagonal: 5.70 in (14.50 cm)
o
for X dir, +40/-50o for Y di
+/-50 320 x 240 pixels Passive Matrix Color LCD
Operations Guide - DOC. 5812A 2-Way RF Compact Color Touchpanel: STX-1550C 3
1 The location of the STRFGWX and the orientation of the antenna are important
factors in the RF performance. Locate the unit outside of any metal enclosures and position the antenna horizontally, pointing straight out of the unit. Adjust the antenna to achieve the best range. The range of the unit is also dependent on its placement and the construction of the building in which it is used
Installers can run multiple STRFGWX units which have built-in intelligence so that if both (or several) gateways receive a button press from the touchpanel, only the strongest signals produce an action in the control system. Crestron recommends that the latest firmware be loaded into the touchpanel and STRFGWX. If the firmware of the STX-1550C is upgraded, the associated STRFGWX(s) must also be upgraded at the same time.
2 The latest software version can be obtained from the What’s New page (SIMPL
Windows, VisionTools Pro-e and Crestron Database sections) or Downloads page (SIMPLWIN, VTPRO-E, and CRESDB Libraries) of Crestron’s website (www.crestron.com) the FTP site.
3 Touchpanels and STRFGWXs with later versions of firmware may include features
not mentioned in this guide. Newer versions of this guide can be obtained from the Downloads page (MANUAL Library) of Crestron’s website.
4 Firmware upgrade files can be obtained from the What’s New page (Touchpanels
section) or the Downloads page (TOUCHPNL and UPGRADES Libraries) of Crestron’s website. If the firmware of the STX-1550C is upgraded, the associated STRFGWX(s) must also be upgraded at the same time.
5 CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP.
Filenames for CNX update files have a UPZ extension and ST-CP files are in one EXE or zipped UPZ file. All can be obtained from the What’s New page (Control Systems Update Files section) or Downloads page (OPSYS Library) of Crestron’s website.
6 The weight listed is for the touchpanel and does not include the ST-BTP, ST-DS, or
external power pack.
. New users are required to register in order to obtain access to
.
As of the date of manufacture, the unit has been tested and found to comply with specifications for CE marking.
NOTE: Equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
4 2-Way RF Compact Color Touchpanel: STX-1550C Operations Guide - DOC. 5812A

General Use and Safety

WARNING: To avoid shock hazard and possible damage to the unit, do not use touchpanel in rain or expose it to unnecessary moisture.

Recommended Touchpanel Cleaning

Keep the surface of the touchscreen free of dirt, dust, or other materials that could degrade optical properties. Long term contact with abrasive materials can scratch the surface which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Surrounding plastic enclosure may not provide a complete water-tight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid ingress of moisture beneath panels.

Applying Power

The touchpanel can be powered via the ST-BTP, while docked in the ST-DS, or via the external power pack. Each of these items has their own Operations Guides which details proper usage. Refer to the table below for the required document number.
STX-1550C Power Source Options
POWER SOURCE OPTION NOMENCLATURE
Battery Pack ST-BTP 5746
Docking Station ST-DS 5738
Domestic External Power Pack or PW-1215 5762
International External Power Pack PWI-1215 5763
*
The latest revision may have a revision letter after the document number (i.e., 5746A).
DOCUMENT
NUMBER *

Identity Codes

The STX-1550C touchpanel uses three distinct types of identity (ID) codes: Cresnet identity (NET ID), RF ID, and RF CHANNEL. These codes are assigned to the touchpanel from the Interface Submenu when the unit is configured. Refer to “Setup Menu” on page 7. For the touchpanel to be identified within the Cresnet system, these assignments must match assignments made in the SIMPL Windows program. The RF CHANNEL assignment made for the STRFGWX is made in the Crestron Viewport via SIMPL Windows or VT Pro-e. Refer to “SIMPL Windows” on page 13.
NET ID
Every equipment and user interface within the Cresnet system requires a unique NET ID. These codes are recognized by a two-digit hexadecimal number from 03 to FE. The NET ID of the unit must match the NET ID specified in the SIMPL Windows program. The NET ID is used when the touchpanel is wired directly to the control system during uploading a VT Pro-e project or upgrading the touchpanel firmware.
Operations Guide - DOC. 5812A 2-Way RF Compact Color Touchpanel: STX-1550C 5
RF CHANNEL
Each STX-1550C touchpanel communicating to the STRFGWX transceiver must have a RF CHANNEL that matches the RF CHANNEL of the STRFGWX. There are 16 possible RF CHANNELS ranging from 0 to F (hexadecimal number). The RF CHANNEL of the touchpanel must match the RF CHANNEL assigned to the STRFGWX.
NOTE: A single RF CHANNEL may be used by more than one STRFGWX when multiple transceivers are used to expand the roaming capabilities of a touchpanel. Refer to the latest revision of STRFGWX Operations Guide (Doc. 5811) for further information. The latest version can be obtained from the Downloads page (MANUAL Library) of Crestron’s website (www.crestron.com) required to register in order to obtain access to the FTP site.
RF ID
Every STX-1550C touchpanel communicating with a Cresnet control system via a STRFGWX requires a unique RF ID to secure RF communications. There are 15 useable codes for multiple touchpanel(s) ranging from 01 to 0F (hexadecimal number). The RF ID of the unit must match the RF ID specified in the SIMPL Windows program.
. New users are
NOTE: Do not set the RF ID to “0”; it is not supported in SIMPL Windows.

Configuring the Touchpanel

To configure the touchpanel, it is necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The Main Menu for configuring the touchpanel appears when a finger is held to the touchscreen as power is applied. Remove your finger when the message “SETUP MODE” appears on the touchscreen. Holding a finger to the touchscreen for five seconds after the “SETUP MODE” message is displayed sets the brightness to high.
Main Menu
Calibration Menu
Upon entering SETUP MODE, the Main Menu, shown to the left, displays four buttons: TOUCH SCREEN CALIBRATION, DIAGNOSTICS, SETUP, and SAVE SETUP AND RUN PROGRAM.
The Save Setup and Run Program button, located at the upper right corner of the Main Menu, saves all of the setup information to EEPROM and displays the main page that has been programmed into the system. The remaining buttons on the Main Menu open other menus, which are discussed in subsequent paragraphs.

Touchscreen Calibration Menu

Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button’s image. Select the TOUCH SCREEN CALIBRATION button on the Main Menu to display the Calibration Menu, shown to the left. The Calibration Menu offers the choice to initiate calibration with the
Perform Calibration button or return to the previous screen with the Return to Main Menu button. Choose an option by touching the correct button.
6 2-Way RF Compact Color Touchpanel: STX-1550C Operations Guide - DOC. 5812A
If you proceed to calibrate the touchpanel, the screen prompts you with the message “Touch Screen Calibration Menu” nearly centered on the display. Another message, “Touch Upper Left Corner”, appears in the upper left corner. Touch the corner of the screen to initiate calibration. Another message, “Touch Lower Right Corner”, appears in the lower right corner. Touch the corner of the screen to return to the Main Menu and terminate calibration.
NOTE: When touching the screen during calibration, be as accurate as possible.

Diagnostics Menu

Setup Menu

Diagnostics Menu
The DIAGNOSTICS button from the Main Menu should only be used under supervision from a Crestron customer service representative during telephone support. Most of the options available from the Diagnostics Menu, shown to the left, are numeric in nature and their interpretation is beyond the scope of this guide. Select the Return button to return to the Main Menu.
Setup Menu
To obtain the Setup Menu, shown to the left, select the SETUP button from the Main Menu. Many touchpanel options (i.e., contrast and brightness) are available directly from the Setup Menu and are explained in the following paragraphs. Other setup parameters (i.e., Manage Power, Interface, and Sound) use additional menus and are detailed in subsequent paragraphs as well. After setup parameters have been set, select the Return button to return to the Main Menu.
Contrast Buttons
Screen contrast may need to be altered because of ambient light conditions, panel temperature, or personal preference. Two contrast buttons, Cont << and Cont >>, on the Setup Menu may be held down for continuous adjustment of the screen.
Brightness Buttons
Screen brightness may need to be altered because of ambient light conditions or personal preference. Three brightness buttons, BRT LOW, BRT MED, and BRT HI, on the Setup Menu may be selected to assign the backlight setting.
Return Button
Select the RETURN button, located at the lower right corner of the Setup Menu, after setup parameters have been set.
Timeout Screen
Operations Guide - DOC. 5812A 2-Way RF Compact Color Touchpanel: STX-1550C 7
Manage Power Submenu
NOTE: Display backlight requires warm-up time. A display reaches 80% of its final level in five minutes and full brightness in 20 minutes.
The touchpanel display hardware life can be lengthened by turning off the backlight when the touchpanel is inactive. The MANAGE POWER button on the Setup Menu reveals the Timeout screen, shown to the left. The length of touchpanel inactivity can be specified to minimize power utilization.
Loading...
+ 25 hidden pages