Crestron electronic ST-DS User Manual

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Crestron ST-DS Docking Station/Charger

Contents

Docking Station/Charger: ST-DS 1

Description ..........................................................................................................................1

Functional Description ...........................................................................................1

Physical Description...............................................................................................2

Setup....................................................................................................................................4

Power Source..........................................................................................................4

Using the ST-DS to Charge the ST-BTP (Rechargeable Power Pack)...................... 4

Fully Discharging the ST-BTP ...............................................................................6

Problem Solving...................................................................................................................6

Troubleshooting .....................................................................................................6

Further Inquiries ....................................................................................................7

Future Updates....................................................................................................... 7

Return and Warranty Policies............................................................................................... 8

Merchandise Returns / Repair Service .................................................................... 8

CRESTRON Limited Warranty.............................................................................. 8

Glossary of Terms 9

Operations Guide - DOC. 5738A Contents •• i

Crestron ST-DS Docking Station/Charger

Docking Station/Charger: ST-DS

Description

Functional Description

The ST-DS is a microprocessor-based docking station designed to fast charge the
ST-BTP (rechargeable power pack). A fast charge occurs in one of three possible
configurations and can take between two and three hours (depending on whether the
ST-BTP is fully discharged and the amount of current drawn during the charging
process). Each situation is detailed in “Using the ST-DS to Charge the ST-BTP
(Rechargeable Power Pack)” on page 4.

1. The ST-DS charges the ST-BTP alone.

2. The ST-DS charges the ST-BTP while the rechargeable power pack is

installed in a touchpanel and the touchpanel is not in use.

3. The ST-DS charges the ST-BTP while the rechargeable power pack is

installed in a SmarTouch STS touchpanel and the touchpanel is in use.

NOTE: Configuration 2 and 3 depend on the type of Crestron wireless touchpanel
in use.

A second function of the ST-DS is to preserve the charge of the ST-BTP. As long as
the contacts of the ST-BTP and the ST-DS remain together, the ST-DS “trickle
charges” the ST-BTP in an attempt to maintain the ST-BTP for optimum
performance. The duration of a “trickle charge” is continuous as long as the ST­BTP is not fully charged.

Operations Guide - DOC. 5738A Docking Station/Charger: ST-DS •• 1

Docking Station/Charger Crestron ST-DS

Physical Description

The ST-DS, shown on the next page, is housed in a black enclosure with silk­screened labels on the front panel and cavity (docking area) of the unit. On the front
panel there are three LEDs for indicating the unit’s current status. The cavity
accommodates either the ST-BTP with optional ST-DS charging guide or, in some
cases, a Crestron wireless touchpanel with ST-BTP installed. The only wired
connection is made to the bottom of the unit. There are four rubber feet on the base
of the ST-DS for stability and to prevent slippage.

ST-DS Physical Views

SHOWN WITHOUT OPTIONAL

CHARGING GUIDE

6.715"

170.56mm

6.765"

171.83mm

0.935"

23.75mm

2 •• Docking Station/Charger: ST-DS Operations Guide - DOC. 5738A

Crestron ST-DS Docking Station/Charger

ST-DS Port

The only port is provided on the bottom of the ST-DS. This DC power socket
connector is used to supply power via the external power pack.

ST-DS Power Port

POWER

CONNECTOR

BOTTOM VIEW

ST-DS Indicators

There are three LED indicators located on the front panel of the ST-DS. Refer to the
illustration and descriptions after this paragraph.

ST-DS Indicators

(External Power)

This green LED illuminates when power is provided to the ST-DS via the specified
external power pack.

CHG (Charge)

This red LED illuminates when a ST-BTP is inserted into the ST-DS cavity and the
contacts of each touch. The LED remains ON while the rechargeable power pack is
charging.

If the CHG LED blinks every second, it is in a "charge pending" state. This state
indicates that the rechargeable power pack may be too hot or cold, or that it has
extremely low voltage and a “trickle charge” is necessary before a fast charge can be
applied. In either case, the ST-DS monitors the ST-BTP status and waits for the
correct conditions to start a fast charge. The LED remains ON during a fast charge.

RDY (Ready)

This red LED illuminates when the ST-BTP in the ST-DS cavity is fully charged.

Operations Guide - DOC. 5738A Docking Station/Charger: ST-DS •• 3

Docking Station/Charger Crestron ST-DS

Setup

Power Source

The ST-DS has a DC power socket connector on the bottom of the unit. This power
connector is used to supply power via an external power pack. Crestron
recommends a power pack for the ST-DS. It is available under Crestron part
number PW-1215 (110v USA and Canada) or PWI-1215 (220v International). If an
external power pack other than these Crestron models is obtained, verify that it
meets the required specifications and polarity as shown below.

Power Pack Specifications

CRESTRON POWER PACK INPUT SPECS OUTPUT SPECS

PW-1215 120VAC 60Hz 35W 12VDC 1500mA

PWI-1215 230V~50Hz 35W 12V - - - 1500mA 18VA

Power Pack Polarity

Using the ST-DS to Charge the ST-BTP
(Rechargeable Power Pack)

WARNING: The ST-BTP is shipped in a discharged condition. Charge the ST­BTP in a well ventilated area away from sparks and open flame. Do not smoke
while the ST-BTP is being charged.

WARNING: Avoid damage to the ST-BTP and possible physical harm, use only
the specified external power pack PW-1215 (110v) or PWI-1215 (220v) or
equivalent when charging with the ST-DS.

There are three possible methods of charging the ST-BTP with the ST-DS. All
methods are considered fast charging and take between two and three hours for a
fully discharged ST-BTP. Using the touchpanel during charging may take up to
three hours and is only permissible with certain Crestron wireless touchpanel
models.

Method 1: ST-BTP Alone

NOTE: Use the optional charging guide when charging the ST-BTP alone (while
it is not installed in the touchpanel).

Position the charging guide into the ST-DS cavity. Position the ST-BTP, by itself,
into the ST-DS cavity to automatically initiate charging. Be sure that the contacts of
the ST-DS and ST-BTP touch. Refer to the illustration on the next page to confirm
positioning. The CHG LED illuminates while the ST-BTP is charging. When the
ST-BTP is fully charged, the CHG LED extinguishes and the RDY LED
illuminates.

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Crestron ST-DS Docking Station/Charger

Charging the ST-BTP (Alone)

CONTACTS

ST-BTP

RECHARGABLE

POWER PACK

ST-DS

SHOWN WITH OPTIONAL

CHARGING GUIDE

Method 2: ST-BTP Installed in an Inactive Touchpanel

NOTE: Do not use the optional charging guide when charging the ST-BTP while
installed in the touchpanel.

NOTE: This method only applies to certain Crestron wireless touchpanels.

In this method, the ST-BTP is properly installed into the touchpanel. Position the
touchpanel into the ST-DS cavity, as shown on the next page. Be sure that the
contacts of the ST-DS and ST-BTP touch. The CHG LED illuminates while the
ST-BTP is charging. When the ST-BTP is fully charged, the CHG LED
extinguishes and the RDY LED illuminates. As long as the touchpanel remains
inactive (OFF), a fully discharged ST-BTP fully charges in two hours.

TouchPanel Properly Positioned (ST-1550C shown)

SIDE VIEWTOP VIEW

Operations Guide - DOC. 5738A Docking Station/Charger: ST-DS •• 5

Docking Station/Charger Crestron ST-DS

ST-DS is in "charge

The rechargeable power pack is either too hot/cold

Red CHG and

Properly position the ST-BTP in the ST-DS cavity.

Red CHG and

Contact an authorized Crestron Dealer or Crestron

Method 3: ST-BTP Installed in an Active Touchpanel

This method is identical to method 2, except that the touchpanel is active (ON)
while charging. As a result, the time to fully charge a discharged ST-BTP can take
up to three hours.

Fully Discharging the ST-BTP

Due to the memory effect of nickel-cadmium (NiCad) cells, Crestron recommends
that the ST-BTP be fully discharged for every 25 charge/discharge cycles. The
ST-BTP can be fully discharged while in the touchpanel. A button to fully discharge
the touchpanel should be available within a designated screen design. This button
has a special software identity (reserve join number) and can be recreated and
programmed onto any page in the touchpanel project. Consult your Crestron dealer
if this feature cannot be located.

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.

ST-DS Troubleshooting

TROUBLE

Green PWR
LED does not
illuminate.

Red CHG
LED blinks
once per
second.

RDY LEDs
blink four
times per

second. Incorrect external

RDY LEDs
oscillate back
and forth.

POSSIBLE

CAUSE(S)

ST-DS is not
receiving power.

pending" mode.

ST-DS has
intermittent contact
with the ST-BTP.

power pack being
used.

Hardware Error Stop using the ST-DS.

Confirm that power pack securely plugged into
outlet and that the connector is properly attached
to the ST-DS.

or has extremely low voltage. No action is
necessary. The ST-DS monitors the ST-BTP and
begins a fast charge as soon as conditions are
favorable. Charging occurs when the ST-BTP
temperature is between 59-86 °F (15-30 °C).

The four contacts may be dirty. Unplug the
external power pack and clean the contacts with a
dry, lint-free cloth.

Verify that the external power pack is the
recommended power supply (i.e., Crestron part
no. PW-1215 (110v) or PWI-1215 (210v)).

Customer Service.

CORRECTIVE ACTION

6 •• Docking Station/Charger: ST-DS Operations Guide - DOC. 5738A

Crestron ST-DS Docking Station/Charger

Further Inquiries

If after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of Crestron's award winning customer service
team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at

1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at [phone].

For local support from exclusive Crestron factory-trained personnel call:

• In Australia, call Soundcorp at [phone].

• In New Zealand, call Amber Technologies at [phone].

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of
the ST-DS, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.

The Downloads page of the Crestron website (www.crestron.com) directs the reader
to the location and description of each update. Check the site periodically for update
availability and its subjective value.

Operations Guide - DOC. 5738A Docking Station/Charger: ST-DS •• 7

Docking Station/Charger Crestron ST-DS

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service

without prior authorization from CRESTRON. To obtain warranty
service for CRESTRON products, contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a note
specifying the nature of the problem, name and phone number of
contact person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a

CRESTRON Return Merchandise Authorization (RMA) number.
Authorized returns must be shipped freight prepaid to CRESTRON,
Cresskill, N.J., or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal.
CRESTRON reserves the right in its sole and absolute discretion to
charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.

3. Return freight charges following repair of items under warranty shall

be paid by CRESTRON, shipping by standard ground carrier. In the
event repairs are found to be non-warranty, return freight costs shall
be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its Cresnet products, denoted by a
"CN" prefix model number, to be free from manufacturing defects in materials and
workmanship for a period of three (3) years from the date of shipment to purchaser.
Disk drives and any other moving or rotating mechanical parts are covered for a
period of one (1) year. CRESTRON warrants all its other products for a period of
one year from the defects mentioned above, excluding touchscreen display
components which are covered for 90 days. Incandescent lamps are completely
excluded from Crestron's Limited Warranty. CRESTRON shall, at its option, repair
or replace any product found defective without charge for parts or labor. Repaired or
replaced equipment and parts supplied under this warranty shall be covered only by
the unexpired portion of the warranty.

CRESTRON shall not be liable to honor warranty terms if the product has been
used in any application other than that for which it was intended, or if it has been
subjected to misuse, accidental damage, modification, or improper installation
procedures. Furthermore, this warranty does not cover any product that has had the
serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the purchaser. In no event
shall CRESTRON be liable for incidental or consequential damages of any kind
(property or economic damages inclusive) arising from the sale or use of this
equipment. CRESTRON makes no other warranties nor authorizes any other party
to offer any warranty, expressed or implied, including warranties of merchantability
for this product. This warranty statement supersedes all previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners.
Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me and WindowsNT/2000
are trademarks of Microsoft Corporation.

8 •• Docking Station/Charger: ST-DS Operations Guide - DOC. 5738A

Crestron ST-DS Docking Station/Charger

Glossary of Terms

External 1500 mA Power Pack

This is the only power supply recommended by Crestron for the ST-DS. Use of
other power sources may damage the ST-BTP.

Memory Effect

NiCad batteries develop a memory condition known as the “memory effect”. If the
ST-BTP is continually recharged before being fully discharged, the unit learns not
to maintain a full charge. This can be avoided by fully discharging the ST-BTP
every 25 charging cycles.

ST-BTP

The ST-BTP is a rechargeable power pack included with each Crestron wireless
touchpanel that require one.

ST-DS

The ST-DS is a docking station and charger, which allows fast charging and trickle
charging of the ST-BTP.

ST-DS Optional Charging Guide

The ST-DS optional charging guide is a template that properly positions a ST-BTP
inside the ST-DS cavity. The guide must be used when charging a ST-BTP alone
(outside the touchpanel).

Operations Guide - DOC. 5738A Glossary of Terms •• 9

Docking Station/Charger Crestron ST-DS

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Crestron ST-DS Docking Station/Charger

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Operations Guide - DOC. 5738A Docking Station/Charger: ST-DS •• 11

Crestron Electronics, Inc. Operations Guide – DOC. 5738A

15 Volvo Drive Rockleigh, NJ 07647 04.01
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.

Crestron ST-DS Docking Station/Charger

Operations Guide - DOC. 5738A Docking Station/Charger: ST-DS •• 13