Crestron electronic MT-1000C User Manual

Crestron MT-1000C
3.8 Inch RF Remote Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2004 Crestron Electronics, Inc.
Crestron MT-1000C 3.8 Inch RF Remote
Contents
3.8 Inch RF Remote: MT-1000C 1
Introduction ..........................................................................................................1
Features and Functions...........................................................................1
Specifications ......................................................................................... 2
Physical Description...............................................................................3
Setup..................................................................................................................... 6
Battery Installation and Replacement.....................................................6
Docking Station Setup............................................................................7
User Configuration Menus.....................................................................8
Industry Compliance ............................................................................12
Care and Maintenance.......................................................................... 13
Problem Solving.................................................................................................13
Further Inquiries...................................................................................14
Future Updates .....................................................................................14
Return and Warranty Policies.............................................................................15
Merchandise Returns / Repair Service ................................................. 15
CRESTRON Limited Warranty ...........................................................15
Operations Guide – DOC. 6322 Contents i
Crestron MT-1000C 3.8 Inch RF Remote
3.8 Inch RF Remote: MT-1000C

Introduction

Features and Functions

The MT-1000C MiniTouch provides an eye-catching 3.8” active matrix touchscreen with 16 backlit hard buttons (including the 4-way thumbpad) in a sleek, stylish RF wireless handheld package. Its lightweight ergonomic design affords comfortable and intuitive handheld or tabletop use with a perfect combination of tactile pushbutton control and touchpanel versatility. Stunning 16-bit Isys® color graphics and WAV file audio feedback make the MT-1000C both highly functional and fun to use for a host of control applications.
Long-range 418 MHz One-way RF communications enables compatibility with any Crestron separately), or with the MC2W, a 2-Series control system with integrated RF
gateway. A fast-charging lithium ion battery pack provides long-lasting wireless
operation and eliminates “memory” issues typical of other rechargeable batteries. Recharging the MT-1000C is made easy using the included docking station.
Other convenience features include an integral movement sensor to automatically turn on the touchpanel backlight without having to touch the screen or buttons. Like all Crestron touchpanels, the MT-1000C is fully programmable using the Crestron VisionTools interface design software, supporting 64K colors and Synapse™ image rendering for crisp, sharp anti-aliased objects and text, high-resolution images, and 3D effects.
Functional Summary
Easy-to-use 16 bit color graphics
WAV file audio feedback
LCD touchscreen and intuitive interface for user programming
Up to 999 digital joins available
100-foot RF wireless range (depending on environment)
Thirteen programmable backlit push buttons
®
control system via the CNRFGWA-418 gateway (sold
®
Pro-e (VT Pro-e) graphical user
Programming USB cable included
Battery and recharging docking station included
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3.8 Inch RF Remote Crestron MT-1000C

Specifications

Specifications for the MT-1000C are given in the following table.
MT-1000C Specifications
SPECIFICATION DETAILS
Power Requirements for Docking Station
Battery Lithium Ion battery pack included1
Microprocessor 206 MHz RISC
Memory 16 Megabytes of User RAM (for user configuration)
Graphics
Display Type Active Matrix Color LCD
Display Size 3.8 inch (9.65 cm) diagonal
Display Resolution 320 x 240 pixels
Display Illumination Backlit fluorescent with movement sensor
Touchscreen Resistive Membrane
Connectors Power (+5 VDC @ 2.0 A) input from docking station
Buttons
VOL and CH
MUTE, INFO, MENU and EXIT
Thumbpad
PAGE
MAIN
Audio WAV Files
RF Transmitter 418 MHz 1-way RF2
Operating Temperature and Humidity
Dimensions and Weight
(Does not include Docking Station)
Docking Station Dimensions
Available Accessories
100 – 250 VAC, 50/60 Hz, 0.3 A
®
Isys
engine, 16 Bit non-palette graphics, 65,536
colors, Synapse image rendering algorithm
Programming (USB port)
(2) Programmable backlit up/down toggle function buttons
(4) Programmable backlit function buttons
(5) Programmable backlit buttons: select, up/down, and left/right navigation thumbpad
(2) backlit buttons, step forward or backward through touchpanel page list (not programmable)
(1) backlit button, reverts to first touchpanel page (not programmable)
8 & 16 bit PCM, mono & stereo, 8 – 22 kHz sampling rates
41º to 104º F (5º to 40º C) 10 to 90% relative humidity (non-condensing)
Width: 7.15 in (18.16 cm) Height: 1.23 in (3.12 cm) Depth: 4.74 in (12.04 cm) Weight: 10.4 oz (0.30 kg) with battery pack
Width: 5.16 in (13.09 cm) Height: 1.21 in (3.07 cm) Depth: 5.25 in (13.33 cm) Weight: 5.6 oz (0.16 kg)
CNRFGWA-418 1-way RF Gateway/Receiver MC2W Control System with Integrated RF Gateway
1. Expected battery life is approximately seven days in an inactive state, and approximately four hours with backlight and display on continuously at full intensity. Results will vary with settings and usage.
2. CNRFGWA-418 or MC2W gateway/receiver required (maximum 15 touchpanels per gateway).
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Crestron MT-1000C 3.8 Inch RF Remote
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users are required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

Refer to the following physical views. The touchpanel and buttons are available on the top of the MT-1000C. The battery compartment and battery charge contacts are located on the bottom. The programming port is on the rear side.
MT-1000C Top View
MT-1000C Bottom View
Battery Charge Contacts
MT-1000C Rear View
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3.8 Inch RF Remote Crestron MT-1000C
Physical Dimensions – MT-1000C Top, Side and Front Views
Physical Dimensions – Docking Station
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Crestron MT-1000C 3.8 Inch RF Remote
MT-1000C Controls and Ports
Programmable Buttons
The MT-1000C has 13 programmable buttons.
Programmable Button Locations
VOL Up/Down (1 and 2)
CH Up/Down (3 and 4)
MUTE (5)
INFO (6)
Thumb pad with UP (7), RIGHT (8), DOWN (9), LEFT (10), and
SELECT (11)
MENU (12)
EXIT (13)
NOTE: Button numbers are for programming purposes only. Refer to the latest version of the MT-1000C Programming Guide (Doc. 6330), available from the Crestron website (http://www.crestron.com/manuals) for programming details.
Non-Programmable Buttons
The MT-1000C has three non-programmable buttons.
MAIN – Returns to the main page.
PAGE FORWARD – Advances one page.
PAGE BACK – Goes back one page.
USB Programming Port
Located on the rear side, this port connects to a computer with a USB cable (included) for loading a touchpanel project.
MT-1000C Rear View
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3.8 Inch RF Remote Crestron MT-1000C
NOTE: For detailed programming information, refer to the latest version of the MT-1000C Programming Guide (Doc. 6330), which is available from the Crestron website.
MT-1000C Docking Station Indicators and Port
The MT-1000C has two indicators and one port on the docking station.
POWER Indicator – Red LED indicates power is applied to docking station input.
STATUS Indicator – Red LED indicates charging, blue LED indicates fully charged.
Power Input Port – Connects the power supply to docking station.
Docking Station Top and Rear Views

Setup

Battery Installation and Replacement

1. Unlock the rear battery cover by rotating the locking screw clockwise.
2. Lift out the battery and disconnect the plug from the battery connector.
3. Connect the new battery. The connector is keyed so that it will only insert one way.
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Crestron MT-1000C 3.8 Inch RF Remote
4. Place the battery in the opening, ensuring that the battery wires will not be pinched when you replace the battery cover.
5. Replace the battery cover and rotate the locking screw counterclockwise to lock.
NOTE: A replacement battery may be ordered from Crestron. Use part number 6002767.
Docking Station Setup
Plug the power supply (included) into an AC power outlet using the AC line cord provided. Plug the cord from the power supply into the port provided on the back of the docking station labeled “DC 5V”. The red Power LED should turn on.
Docking Station Power Supply Hookup
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3.8 Inch RF Remote Crestron MT-1000C
Place the MT-1000C in the cradle of the docking station and press down until you hear a click.
When the MT-1000C is properly seated on the docking station, the Status LED lights up red while the battery is charging. The status LED turns blue when the battery is fully charged.
MT-1000C on Docking Station

User Configuration Menus

To display the User Configuration screens, press and hold the MAIN button for five seconds. The following menus are displayed in the settings screen.
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Crestron MT-1000C 3.8 Inch RF Remote
NOTE: The configuration screen automatically times out after 30 seconds of inactivity and returns to normal operation.
Backlight
Adjust the timeout of the backlight both on and off the docking station (cradle). You can select up to three minutes for on the battery operation and up to four minutes for on the docking station operation.
Bright
Adjust the display brightness slider.
NOTE: A brighter display reduces battery life.
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3.8 Inch RF Remote Crestron MT-1000C
Button Light
Buttons can be backlit when touched, or always off to conserve battery life.
Sound
Adjust the volume of programmed audio.
Date & Time
Set the date and time.
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Crestron MT-1000C 3.8 Inch RF Remote
Power
Displays the remaining charge and sets the low battery indication level.
System
Displays system memory and version information.
Pickup
Sets the MT-1000C to turn on when picked up or moved.
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3.8 Inch RF Remote Crestron MT-1000C
Calibration
Calibrates the touchscreen. Use a stylus or pen top (not a finger) and follow the directions on the screen.
Factory Default
Resets the memory to the factory condition.
WARNING: All programming will be lost. Do not use this button unless directed to do so by technical support personnel.
Exit
The Exit button returns the MT-1000C to normal operation.

Industry Compliance

As of the date of manufacture, the MT-1000C has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Crestron MT-1000C 3.8 Inch RF Remote

Care and Maintenance

To avoid scratching the touchscreen, do not use a pen, pencil, or any
sharp object. Use a plastic pen top, PDA stylus, or your finger.
The MT-1000C is not waterproof. Avoid using it in damp or wet
locations.
Keep the MT-1000C away from extreme heat or cold.
The touchscreen contains a glass element; avoid dropping or impacting
against anything.
If water is spilled on the MT-1000C, remove the battery pack and allow
the MT-1000C to dry for 48 hours before using.
Clean the outside with a cloth dampened with diluted non-ammonia
glass cleaner. Ensure that no moisture enters the MT-1000C. Never use an abrasive to clean the outside.

Problem Solving

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
MT-1000C Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
Docking Station Power LED not illuminated
Docking Station Status LED not illuminated
Display is black
Brightness too low or too high
Touchscreen buttons do not respond properly
Continued on the following page
Power supply not connected properly
MT-1000C not properly seated in cradle
Battery pack not properly installed
Battery pack not charged
Adjust brightness
Touchscreen out of calibration
CORRECTIVE ACTION
Check connection to back of Docking Station
Check connection to Power Supply
Check connection to wall outlet
Gently press down on the MT-1000C until you hear a click
Refer to "Battery Installation and Replacement" in this guide for battery instructions
Refer to "User Configuration Menus" in this guide for brightness adjustment instructions
Refer to "User Configuration Menus" in this guide for touchscreen calibration instructions
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3.8 Inch RF Remote Crestron MT-1000C
MT-1000C Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
Devices do not respond
Battery pack will not charge
Devices not powered up
Battery charge is low Recharge battery
RF Gateway not functioning
Out of RF range
Control system not programmed properly
Battery pack not properly installed
MT-1000C not placed properly in docking station
Connection for MT-1000C in docking station is dirty or has an obstruction
Power supply problem
CORRECTIVE ACTION
Check power to devices and check that devices are on
Check power to RF Gateway
Distance to Gateway/Reciever too far
Check control system program
Refer to " Battery Installation and Replacement " in this guide for proper installation instructions
Make sure unit is mounted properly in docking station
Clean contacts, remove obstruction
Replace docking station power supply (part number 6002768)

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the MT-1000C, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.
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Crestron MT-1000C 3.8 Inch RF Remote

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. 07647, or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
Operations Guide – DOC. 6322 3.8 Inch RF Remote: MT-1000C 15
Crestron Electronics, Inc. Operations Guide – DOC. 6322
15 Volvo Drive Rockleigh, NJ 07647 12.04 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to
www.crestron.com
change without notice.
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