Crestron CEN-ISERVER
Crestron iServer™ Network Audio Server
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2009 Crestron Electronics, Inc.
Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
Contents
CEN-ISERVER Quick Start iii
Introduction ..............................................................................................................................iii
Required Equipment...................................................................................................iii
Installation..................................................................................................................iii
Crestron iServer™ Network Audio Server: CEN-ISERVER 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Applications.................................................................................................................2
Specifications ..............................................................................................................3
Physical Description....................................................................................................4
Industry Compliance ...................................................................................................8
Setup..........................................................................................................................................9
Network Wiring...........................................................................................................9
CAT5 Wiring...............................................................................................................9
Identity Code...............................................................................................................9
Installation.................................................................................................................10
Hardware Hookup .....................................................................................................11
Programming Software............................................................................................................15
Earliest Version Software Requirements for the PC .................................................15
Programming with Crestron SystemBuilder..............................................................15
Programming with SIMPL Windows........................................................................15
Example Program......................................................................................................17
Uploading and Upgrading........................................................................................................18
Establishing Communication.....................................................................................18
Programs and Firmware ............................................................................................19
Program Checks ........................................................................................................19
Problem Solving......................................................................................................................20
Troubleshooting.........................................................................................................20
Reference Documents................................................................................................21
Further Inquiries........................................................................................................21
Future Updates ..........................................................................................................21
Return and Warranty Policies..................................................................................................22
Merchandise Returns / Repair Service ......................................................................22
CRESTRON Limited Warranty.................................................................................22
Operations Guide – DOC. 6759B Contents • i
Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
CEN-ISERVER Quick Start
Introduction
The following steps are designed to guide you through the basic hookup,
configuration and use of a CEN-ISERVER. For detailed instructions on installation
and usage, please refer to “Crestron iServer™ Network Audio Server:
CEN-ISERVER” on page 1.
Required Equipment
The following equipment is required to load and run the demo program.
• CEN-ISERVER Network Audio Server.
• 2-Series control system with CUZ file version 3.155 or later.
• Apple iPod
• USB cable for connecting CEN-ISERVER to PC
1. The CEN-ISERVER currently supports the iPod Classic only (6th Generation). Future
2. Except where noted, this document uses the term “iPod” as a general reference to the
3. iPod device not included.
®1, 2, 3
firmware releases will support other iPod models.
various versions of iPod produced by Apple Computer, Inc.
Installation
Refer to the following diagrams and connect the CEN-ISERVER in the following
order.
1. If placing the CEN-ISERVER in a rack, install rack ears as shown in the
following diagram (refer to “Rack Mounting” on page 10 for details) and
install in the rack. Otherwise, place on shelf.
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Ear Attachment for Rack Mounting (this image shows a 1RU device)
USE COVER SCREWS
2. Connect AUDIO OUT to amplifier, receiver, or audio distribution system.
Make connections via RCA (L and R), CAT5 (CH), or both.
AUDIO OUT Port
3. If video is to be delivered from the CEN-ISERVER, select either composite
or component video. Connect the appropriate output (YPbPr or COMP)
and/or the CH output to a receiver or vi deo di st ri b ut i on sys t em.
VIDEO OUT Port
4. Connect the LAN port to the local area network.
LAN Port
5. Connect the GROUND to earth ground.
6. Connect the iPod. Close and secure the drawer. For details, refer to “Secure
the iPod” on page 12.
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
Connect the iPod
7. Connect power to the PWR port. In most cases, power is provided from the
NET port on other Crestron devices in the equipment rack.
Connect Power to the PWR Port
8. Verify power PWR LED and DEVICE LEDs are illuminated.
®
9. Program the Crestron
system using either:
• Standard programming methods such as creating a custom program in
SIMPL™ Windows® or Crestron SystemBuilder™.
• Use the example program available from the Crestron website
(www.crestron.com/exampleprograms) as the foundation for a program
containing a CEN-ISERVER.
10. Establish communications with the CEN-ISERVER. Refer to “Establishing
Communication” on page 18 for details.
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
11. Configure the CEN-ISERVER to connect with the network control system.
a. DHCP is on by default.
b. Connect via USB as described on page 18.
c. Disp lay the CEN-ISERVER’s “System Info” window (click the
icon) to view and note the IP address (to be used in step 13d below).
d. Configure the IP table (this enables communication with the control
system).
12. Upload and test the program created in step 8. Refer to “Programs and
Firmware” on page 19 for more information.
13. Install and configure Crestron Sync for iTunes on the PC or Mac hosting
®
iTunes
(
. Crestron Sync is available for download from the Crestron website
www.crestron.com/crestronsync). Follow the instructions to download and
configure the software.
a. Setu p all CEN-ISERVER addresses in Crestron Sync (this should not
be done by the end user). Refer to “Install & Configure Crestron Sync
for iTunes Software” on page 12 and the Crestron Sync help file for
more information.
b. If the "Add New Device" window is not automatically displayed after
starting Crestron Sync for the first time, right-click inside the “Crestron
Sync” window and click Add New Device.
c. Enter a name for the device, e.g., My iServer. (This is not the name of
the iPod. It is a reference name to help the user identify the iServer).
d. Type the IP address of the iServer (from step 11c above).
e. Click OK to add the device to the “Crestron Sync” window.
f. Test a sync operation. If syncing a large library with an empty iPod, the
iPod should be removed from the CEN-ISERVER and directly
connected to the PC hosting iTunes. Subsequent minor updates can be
done with the iPod in the CEN-ISERVER using the Crestron Sync
application.
14. Leave the latest version of the Crestron Sync QuickStart (Doc. 6760) with
the end-user.
This concludes the Quick Start section of the CEN-ISERVER Operations
Guide. Continue reading for more information on installing and operating the
CEN-ISERVER.
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
Crestron iServer™ Network Audio Server: CEN-ISERVER
Introduction
The CEN-ISERVER provides a very practic al and cost-effective network audio
server solution utilizing the popular Apple iPod
shelf or rack mount installation, the CEN-ISERVER provides a permanent housin g
for the iPod, adding high-speed Ethernet connectivity to enable full integration with
a Crestron
1. The CEN-ISERVER currently supports the iPod Classic only (6th Generation). Future firmware
2. Except where noted, this document uses the term “iPod” as a general reference to the various
3. iPod device not included.
®
control system while still allowing syncing with iTunes® software.
releases will support other iPod models.
versions of iPod produced by Apple Computer, Inc.
®
as its engine
1, 2, 3
. Designed for
Features and Functions
• “Made for iPod” network audio server for use with Apple iPod®
• Full 2-way touchpanel control of the iPod
.
• Sync to iTunes
• Buffered audio and video outputs
• Crestron Home
• Plug-and-play integration with Adagio
• Single-space 19" rack-mountable
Simple Setup
®
over Ethernet
®
(CH) CAT5 Balanced AV connectivity
®
systems
Mounting the iPod device into the CEN-ISERVER is as simple as placing it in the
front panel docking bay and connecting the docking cable. Once mounted in the
CEN-ISERVER, the iPod becomes a permanent component of your entertainment
system, although it is easily swapped out at any time to allow for upgrade or repair.
Touchpanel Control
Integrating the iPod with your Crestron system enables full control and navigation
using touchpanels, APADs, keypads, computers, and handheld remotes anywhere
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
throughout a residence or office. From any touchpanel, you can search the entire
iPod library by genre, artist, album or track.
Audio and Video Distribution
Buffered outputs on the rear of the CEN-ISERVER enable audio and video signals to
be fed from the iPod to your home theater or multiroom distribution system. Discrete
composite and component video outputs are included. Both unbalanced and Crestron
"CH" CAT5 balanced connections are provided for total compatibility with Adagio
and Crestron Home
®
systems, as well as with conventional equipment.
Sync to iTunes
Using USB-over-IP technology, the Crestron CEN-ISERVER allows the iPod to
connect with any networked computer running Apple iTunes software without ever
having to undock it from the CEN-ISERVER. Syncing the iPod to iTunes works the
same as if it were hooked up with a USB cable, affording full capabilities for
organizing and transferring your music and video files, podcasts, audio books, and
playlists anytime you want.
Adagio® Plug-and-Play
The Crestron CEN-ISERVER affords easy plug-and-play setup as part of a complete
Adagio system. Without any programming, Adagio delivers full access and control
of the CEN-ISERVER from every room in the house.
®
Applications
The following diagram shows a CEN-ISERVER in a residential application.
CEN-ISERVER in a Residential Application
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
Specifications
Specifications for the CEN-ISERVER are listed in the following table.
CEN-ISERVER Specifications
SPECIFICATION DETAILS
Power Usage
Compatible iPod Models
Signal Types:
Audio
Video
Ethernet
Minimum 2-Series Control
System Update File
Environmental
Temperature
Humidity
Heat Dissipation
Enclosure
Chassis
Faceplate
Mounting
Dimensions
Height
Width
Depth
Weight 4.30 lbs (1.95 kg)
Available Accessories
ABAR-1
1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following
these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
1,2
8 Watts (0.34 Amps @ 24 Volts DC),
provided by Cresnet or external power
supply. Power supply not included.
For latest iPod device support information,
refer to Crestron True Blue Online Help
Answer ID 3325, or contact Crestron True
Blue Support; Website URL:
www.crestron.com/true_blue_support;
NOTE: Supports access to music and video
functions only; does not provide access to
photo, phone, game, or Web functions.
Analog stereo, Crestron ‘CH’ CAT5
Balanced
Composite, Component (YPbPr), Crestron
‘CH’ CAT5 Balanced
10/100BaseT, static IP or DHCP, DNS, full
duplex, auto-discovery
Version 3.155 or later
41º to 113º F (5º to 45 ºC)
10% to 90% RH (non-condensing)
27 BTU/Hr
Aluminum, black matte powder coat finish
Extruded aluminum, black matte powder
coat finish with polycarbonate label overlay
Freestanding or 1U 19-inch rack-mountable
(adhesive feet and rack ears included)
1.80 in (4.57 cm) with feet,
1.70 in (4.32 cm) without feet
17.07 in (43.36 cm) without ears,
19.0 in (48.26 cm) with ears
10.43 in (26.49 cm)
Balanced Audio Receiver
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Physical Description
This section provides information on the connections, controls and indicators
available on your CEN-ISERVER.
CEN-ISERVER Physical View (front)
CEN-ISERVER Physical View (rear)
CEN-ISERVER Overall Dimensions
10.43 in
(26.49 cm)
1.70 in
(4.32 cm)
17.07 in
(43.36 cm)
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
CEN-ISERVER Buttons and Ports
1
2
3
Connectors, Controls & Indicators
#
1
2 SYNC LED
3 DEVICE LED
4
CONNECTORS
CONTROLS &
INDICATORS
PWR LED
DOCKING BAY,
DOCKING CABLE &
LOCK
1
,
4
5 6 7 8
DESCRIPTION
(1) Green LED, indicates 24 Volts DC power
supplied from Cresnet or external power
supply; Power supply not included
(1) Yellow LED, indicates when internal iPod
is synced to iTunes
ates an iPod is installed (1) Green LED, indic
and connected
Docking bay holds iPod while connected to
CEN-ISERVER; Secures with two
thumbscrews
(1) 30-pin female I/O plug inside docking bay;
Connects to the iPod when installed in the
docking bay
Lock uses 9/64 Hex screw (located on top of
unit) to prevent unwanted removal of iPod;
Hex key not included
10
9
11
(Continued on following page)
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Connectors, Controls & Indicators (Continued)
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
5 VIDEO OUT
6 AUDIO OUT
7 COMPUTER
Composite:
(1) RCA female; Composite video output;
Output Level: 1 V
nominal;
p-p
Output Impedance: 75 ohms nominal
:
YP
bPr
(3) RCA female; Component (YP
bPr
)
video output;
Output Level: 1 V
0.7 V
nominal (PbPr);
p-p
nominal (Y),
p-p
Output Impedance: 75 ohms nominal
2
CH
:
(1) 8-pin RJ-45 female, shielded; CAT5
balanced video output port;
Formats: Composite, component (YP
bPr
Connects to any “CH” CAT5 video input
port;
Maximum Cable Length: 500 ft (152 m)
L-R:
(2) RCA female; Unbalanced stereo line level audio output
CH3:
(1) 8-wire RJ-45 female, shielded; CAT5
balanced stereo audio output port;
Connects to any “CH” CAT5 audio input
port or bidirectional audio port;
Maximum Cable Length: 500 ft (152 m)
(1) USB Type B female;
USB 2.0 port (cable included)
);
8
GREEN
LED
LAN
YELLOW
LED
(1) 8-wire RJ-45 with two LED indicators;
10BASE-T/100BASE-TX Ethernet port;
Green LED indicates link status;
Yellow LED indicates Ethernet activity.
PIN 8
PIN 1
9
GROUND
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C
2 TX - 6 RC 3 RC+ 7 N/C
4 N/C 8 N/C
(1) 6-32 screw, chassis ground lug.
(Continued on following page)
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Connectors, Controls & Indicators (Continued)
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
10
SETUP
(LED and button)
11 PWR
Used to setup unit’s IP ID in conjunction with
Crestron Toolbox™.
(1) 2-pin 3.5mm detachable terminal block; 24
Volt DC power input
1. An interface connector for the PWR port is provided with the unit.
2. This eight-pin RJ-45 port provides connectivity to a device with a CH input port or a Crestron device
with a CAT5 video input. This port provides component or composite balanced output over CAT5
wiring. Refer to the following table for connector pinouts.
RJ-45 PIN
NUMBER
1 WHITE/ORANGE + Composite + Y
2 ORANGE - Composite - Y
3 WHITE/GREEN N/A + Pb
4 BLUE N/A + Pr
5 WHITE/BLUE N/A - Pr
6 GREEN N/A - Pb
7 WHITE/BROWN N/A N/A
8 BROWN N/A N/A
3. This eight-pin RJ-45 port provides connectivity to the CNX-BIPAD or or a Crestron device with a
CAT5 audio input. This port provides stereo output over CAT5 wiring. Refer to the following table
for connector pinouts.
PIN WIRE COLORS (568B) AUDIO I/O
1 WHITE/ORANGE + Audio Left Out
2 ORANGE - Audio Left Out
3 WHITE/GREEN + Audio Right Out
4 BLUE N/A
5 WHITE/BLUE N/A
6 GREEN - Audio Right Out
7 WHITE/BROWN N/A
8 BROWN N/A
WIRE COLORS (568B) COMPOSITE COMPONENT
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Industry Compliance
As of the date of manufacture, the CEN-ISERVER has been tested and found to
comply with specifications for CE marking and standards per EMC and
Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
Setup
Network Wiring
When wiring the Ethernet network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage to the
equipment. Please use the Crestron Power Calculator to help calculate how much
power is needed for the system (
www.crestron.com/calculators).
Unlike other Crestron network devices, the CEN-ISERVER does not use Cresnet
for communications between the device and the control system. The CEN-ISERVER
requires the use of a high-speed Ethernet connection for control system and PC
communications.
For information on connecting Ethernet devices in a Crestron system, refer to the
latest version of the Crestron e-Control
available for download from the Crestron website (
®
Reference Guide (Doc. 6052), which is
www.crestron.com/manuals).
®
CAT5 Wiring
Category 5 (CAT5) wiring is a twisted pair cable designed for Ethernet networks.
These networks operate at speeds of up to 100 Megabits per second (Mbps) using the
100BASE-T standard. Crestron takes advantage of this specification for a variety of
audio and video applications.
®
Crestron recommends using CresCAT
video signals from the CH port.
When using a Crestron wiring solution, the CresCAT-IM (or CresCAT-D) wire can
carry audio and video signals up to 500 feet (152 m) (observe distance limitations
based upon power consumption for the device in use).
For more information, refer to the latest version of the Crestron CAT5 Wiring
Reference Guide (Doc. 6137), which is available for download from the Crestron
website.
IM (or CresCAT-D) wire for transmitting
Identity Code
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The IP ID is set within the CEN-ISERVER’s IP table using Crestron Toolbox. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple CEN-ISERVER devices in the same system must be unique.
When setting the IP ID, consider the following:
• The IP ID of each unit must match an IP ID specified in the SIMPL™
Windows
• Each device using IP to communicate with a control system must have a
unique IP ID.
®
program.
Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Installation
Rack Mounting
The CEN-ISERVER can be mounted in a rack or stacked with other equipment. Two
“ears” are provided with the CEN-ISERVER so that the unit can be rack mounted.
These ears must be installed prior to mounting. Complete the following procedure to
attach the ears to the unit. The only tool required is a #2 Phillips screwdriver.
WARNING: To prevent bodily injury when mounting or servicing this unit in a
rack, take special precautions to ensure that the system remains stable. The following
guidelines are provided to ensure your safety:
• When mounting this unit in a partially filled rack, load the rack from the
bottom to the top with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before
mounting or servicing the unit in the rack.
NOTE: If rack mounting is not required, rubber feet are provided for tabletop
mounting or stacking. Apply the feet near the corner edges on the underside of the
unit.
NOTE: Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g. use of power strips).
To install the ears:
1. There are screws that secure each side of the CEN-ISERVER top cover.
Using a #2 Phillips screwdriver, remove the three screws closest to the front
panel from one side of the unit. Refer to the diagram following step 3 for a
detailed view.
Stacking
2. Position a rack ear so that its mounting holes align with the holes vacated
by the screws in step 1.
3. Secure the ear to the unit with three screws from step 1, as shown in the
following diagram.
Ear Attachment for Rack Mounting (this image shows a 1RU device)
USE COVER SCREWS
4. Repeat procedure (steps 1 through 3) to attach the remaining ear to the
opposite side.
Four “feet” are provided with the CEN-ISERVER so that if the unit is not rack
mounted, the rubber feet can provide stability when the unit is placed on a flat
surface or stacked. These feet should be attached prior to the hookup procedure.
NOTE: No more than two CEN-ISERVER units should be stacked.
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
Hardware Hookup
Connect the Device
Make the necessary connections as called out in the illustration that follows this
paragraph. Refer to “Network Wiring” on page 9 before attaching the 4-position
terminal block connector. Apply power after all connections have been made.
When making connections to the CEN-ISERVER, note the following:
• Use Crestron power supplies for Crestron equipment.
• The included cable cannot be extended.
Hardware Connections for the CEN-ISERVER
Connect the iPod
NOTE: For CAT5 connections use Crestron Certified Wire.
NOTE: Ensure the unit is properly grounded.
NOTE: Due to the bandwidth limitations of a LAN, the CEN-ISERVER is not
recommended for loading an empty iPod with a large music/video library. A direct
USB connection between the iTunes PC and the iPod is highly recommended when
loading an empty iPod with a large music/video library. After the iPod is loaded, the
CEN-ISERVER should be used for regular syncing operations.
NOTE: Prior to connecting the iPod, the iPod’s TV Out setting must be set to On
the TV Screen setting must be set to the aspect ratio of the connected display (16:9
or 4:3), the TV Signal setting must be set (NTSC or PAL), and the Fit to Screen
setting must be set to Off. For instructions, refer to the iPod instruction manual.
After all the connections have been made to the CEN-ISERVER, the iPod can be
connected to the CEN-ISERVER. To connect the iPod:
1. Open the docking bay by loosening the thumbscrews and sliding the
docking bay forward.
2. As shown in the following diagram, connect the iPod to the docking cable
located inside the docking bay. The symbol on the interface cable connector
must face up as shown.
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Connect iPod to CEN-ISERVER
3. Place the iPod in the docking bay.
4. Close the docking bay and tighten the thumbscrews.
Secure the iPod
The CEN-ISERVER is equipped with an anti-theft device to prevent unwanted
removal of the iPod from the CEN-ISERVER. A 9/64 Hex key (not included) is
required to use the anti-theft device. To secure the iPod:
1. Attach the iPod as described above.
2. Locate the locking screw located on the top of the unit as shown in th e
following illustration.
Locking Screw Location (View from Top)
LOCKING SCREW
3. Using the Hex key, turn the locking screw counterclockwise to lock the
drawer. To unlock the drawer, use the Hex key to turn the locking screw
clockwise.
Install & Configure Crestron
Sync for iTunes Software
To complete the installation, Crestron Sync for iTunes (Crestron Sync) software
must be installed and configured on the computer that contains the iTunes software.
Crestron Sync can be configured to communicate with one or more CEN-ISERVERs
in the system. Crestron Sync is available for download from the Crestron website
(
www.crestron.com/crestronsync). Instructions for using Crestron Sync can be found
in the help file.
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
NOTE: Crestron Sync software is compatible with Mac OS® X v10.5, Windows XP
Service Pack 2, and Windows Vista. Visit www.crestron.com/crestronsync for
additional requirements.
NOTE: Crestron Sync software is not compatible with PowerPC™ computers.
NOTE (Mac Users): VMware, Parallels Desktop for Mac, and other virtualization
software may cause connection issues with your iPod device and Crestron Sync
software. To ensure proper operation, the system should be restarted using Mac OS
X only.
NOTE: An iPod that is formatted on an Apple Macintosh
®
(Mac®) computer will
only sync with a Mac. An iPod that is formatted on a PC will sync with either a PC
or Mac.
NOTE: If the CEN-ISERVER is on a local network and remote access is desired,
then port forwarding for ports 41795 and 19540 needs to be enabled on the local and
remote routers.
For PC:
1. Open a web browser and go to
www.crestron.com/crestronsync.
2. Click on the appropriate link for the PC version of Crestron Sync.
3. Click the link to download and install Crestron Sync software. Crestron
Sync software will automatically start after installation.
4. Configure Crestron Sync:
a. Right-click inside the “Crestron Sync” window and click Add New
Device.
b. Enter a name for the device, e.g., My iServer.
If the device name is changed while connected to iTunes, this will
disconnect the iPod. To re-connect, select the device and click Connect
Selected.
c. En ter the IP address of the Crestron iServ er. For details, refer to
“Establishing Communication” on page 18.
d. Do not select the Automatically Connect check box. This control
allows the user to select the Crestron device connection each time they
start iTunes. If the check box is selected Crestron Sync will connect the
device automatically each time iTunes starts or Crestron Sync starts.
e. Click OK to add the device to the “Crestron Sync” window.
5. To add devices, re-open the “Add New Device” window and configure the
additional devices as described above.
For Mac:
1. Open a web browser and go to
www.crestron.com/crestronsync.
2. Click on the appropriate link for the Mac version of Crestron Sync.
3. Click the link to download and install Crestron Sync software. Crestron
Sync will not automatically add itself to Startup. This must be done
manually one time.
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
4. Configure Crestron Sync:
a. Run the application (Launch the Finder, Go to Applications, then
double-click Crestron Sync icon).
b. Right-click (or Command + left-click) the application icon located in
the Dock.
c. Click Open at Login.
d. If the “Add New Device” window is not automatically displayed upon
starting Crestron Sync for the first time, right-click inside the “Crestron
Sync” window and click Add New Device.
e. Enter a name for the device, e.g., My iServer.
If the device name is changed while connected to iTunes, this will
disconnect the iPod. To re-connect, select the device and click Connect
Selected.
f. Enter the IP address of the Crestron iServer. For details, refer to
“Establishing Communication” on page 18.
g. Do not select the Automatically Connect check box. This control
allows the user to select the Crestron device connection each time they
start iTunes. If the check box is selected Crestron Sync will connect the
device automatically each time iTunes starts or Crestron Sync starts.
h. Click OK to add the device to the “Crestron Sync” window.
5. To add devices, re-open the “Add New Device” window and configure the
additional devices as described above.
For more information, refer to the latest version of the Crestron iServer™ Network
Audio Server QuickStart Guide (Doc. 6760) which is available from the Crestron
website or the Crestron Sync help file.
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron website. To post a question or vie w questions you have
submitted to Crestron’s True Blue Support, log in at
First-time users will need to establish a user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
website.
Crestron has developed an assortment of Windows®-based software tools to develop
a controlled system. You can create a program to control the CEN-ISERVER control
system using the Crestron programming tools Crestron SystemBuilder™ or SIMPL
Windows. For the minimum recommended software versions, visit the Version
Tracker page of the Crestron website (www.crestron.com/versiontracker).
http://support.crestron.com.
Configuration Manager
Programming with Crestron SystemBuilder
Crestron SystemBuilder is the easiest method of programming but does not offer as
much flexibility as SIMPL Windows. For additional details, download
SystemBuilder from the Crestron website and examine the extensive help file.
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the CEN-ISERVER, it is
recommended to use SystemBuilder for configuring a system.
SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”.
Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
• To incorporate the CEN-ISERVER into the system, drag the CENISERVER from the Ethernet Control Modules | Ethernet Audio Modules
folder of the Device Library and drop it in the System Views.
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Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Locating the CEN-ISERVER in the Device Library
• The system tree of the control system displays the device in the appropriate
slot with a default IP ID as shown in the following illustration.
C2ENET-1 Device, Slot 8
• Additional CEN-ISERVER devices are assigned different IP ID numbers as
they are added.
• If necessary, double click a device to open the “Device Settings” window
and change the IP ID as shown in the following figure.
“CEN-ISERVER Device Settings” Window
• The ID code specified in the SIMPL Windows program must match the IP
ID of each unit. Refer to “Identity Code” on page 9.
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
Program Manager
Program Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols.
The symbol can be viewed by double clicking on the icon or dragging it into Detail
View. Each signal in the symbol is described in the SIMPL Windows help file (F1).
Example Program
An example program for the CEN-ISERVER is available from the Crestron website
(
www.crestron.com/exampleprograms).
Operations Guide – DOC. 6759B Crestron iServer™ Network Audio Server: CEN-ISERVER • 17
Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been esta bl i shed, files (for example,
programs or firmware) can be transferred to the control system (and/or device).
Finally, program checks can be performed (such as changing the device ID or
creating an IP table) to ensure proper functioning.
Establishing Communication
Use Crestron Toolbox for communicating with the CEN-ISERVER; refer to the
Crestron Toolbox help file for details. There are two methods of communication.
USB
TCP/IP
NOTE: Required for initial setup of Ethernet parameters.
USB Communication
PC RUNNING
CRESTRON TOOLBOX
USB
CEN-ISERVER
• The COMPUTER port on the CEN-ISERVER connects to the USB port on
the PC via the included Type A to Type B USB cable.
• Use the Address Book in Crestron Toolbox to create an entry using the
expected communication protocol (USB). When multiple USB devices are
connected, identify the CEN-ISERVER by entering “CEN-ISERVER” in
the Model textbox, the unit’s serial number in the Serial textbox or the
unit’s hostname in the Hostname textbox. The hostname can be found in the
“System Info” window in the section marked Ethernet however,
communications must be established in order to see this information in the
“System Info” window.
• Display the CEN-ISERVER’s “System Info” window (click the
communications are confirmed when the device information is displayed.
NOTE: Required for operation with a Crestron control system.
icon);
Ethernet Communication
PC RUNNING
CRESTRON TOOLBOX
ETHERNET
CN-ISERVER
• Establish USB communication between the CE N- ISERVER and PC.
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
• Enter the IP address, IP mask and default router of the CEN-ISERVER via
the Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable
DHCP.
• Confirm Ethernet connections between CEN-ISERVER and PC. If
connecting through a hub or router, use CAT5 straight through cab les with
8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to
connect the two LAN ports directly without using a hub or router.
• Use the Address Book in Crestron Toolbox to create an entry for the
CEN-ISERVER with the CEN-ISERVER’s TCP/IP communication
parameters.
SIMPL Windows
Firmware
• Display the “System Info” window (click the
CEN-ISERVER entry.
icon) and select the
Programs and Firmware
Program or firmware files may be distributed from programmers to installers or from
Crestron to dealers. Firmware upgrades are available from the Crestron website as
new features are developed after product releases. One has the option to upload
programs via the programming software or to upload and upgrade via the Crestron
Toolbox. For details on uploading and upgrading, re fer to the SIMPL Windows help
file or the Crestron Toolbox help file.
If a SIMPL Windows program is provided, it can be uploaded to the control system
using SIMPL Windows or Crestron Toolbox.
Check the Crestron website to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)
Upgrade CEN-ISERVER firmware via Crestron Toolbox.
• Establish communication with the CEN-ISERVER and display the “System
Info” window.
• Select Functions | Firmware… to upgrade the CEN-ISERVER firmware.
Program Checks
Using Crestron Toolbox, display the “System Info window (click the
select the Functions menu to display actions that can be performed on the
CEN-ISERVER.
Be sure to use Crestron Toolbox to create the CEN-ISERVER IP table. Omit this
item for control systems.
• Select Functions | IP Table Setup.
• Add, modify or delete entries in the IP table. The CEN-ISERVER can have
only one IP table entry.
• A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the CEN-ISERVER. The
entry should list the CEN-ISERVER’s IP ID (specified on the CEN-ISERVER’s IP
table) and the internal gateway IP address 127.0.0.1.
Operations Guide – DOC. 6759B Crestron iServer™ Network Audio Server: CEN-ISERVER • 19
icon) and
Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
CEN-ISERVER Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not
function.
PWR LED does not
illuminate.
DEVICE LED does
not illuminate.
SYNC LED does
not illuminate
iPod is not
processing
commands from
the control system.
No audio from
CEN-ISERVER.
No video from
CEN-ISERVER.
Device is not receiving
power from a Crestron
power source.
Device is not receiving
sufficient power.
CEN-ISERVER is not
receiving power.
The iPod is not properly
connected to the
CEN-ISERVER.
CEN-ISERVER is not
syncing with iTunes
The CEN-ISERVER is
not communicating with
the control system.
CEN-ISERVER audio
outputs are incorrectly
connected.
Headphones are
connected to iPod’s
headphone jack.
CEN-ISERVER video
outputs are incorrectly
connected.
Use a Crestron power source.
Verify connections.
Use the Crestron Power
Calculator to help calculate
how much power is needed for
the system.
Verify that the correct power
supply is connected.
Verify that an iPod is properly
connected to the
CEN-ISERVER.
Verify that Crestron Sync is
properly configured.
Verify that CEN-ISERVER and
control system’s Ethernet
connections are correct.
Verify that CEN-ISERVER’s IP
table lists the master control
system with an IP ID matching
the IP ID specified in the
SIMPL Windows program.
Verify that the control system’s
IP table lists the
CEN-ISERVER with an IP ID
matching the IP ID specified in
the SIMPL Windows program.
The entry should list the
CEN-ISERVER’s IP ID and the
internal gateway IP address
127.0.0.1.
Correctly connect
CEN-ISERVER audio outputs.
Verify that headphones are not
connected to the iPod prior to
connecting the iPod to the
CEN-ISERVER.
Correctly connect
CEN-ISERVER video outputs.
(Continued on following page)
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Crestron CEN-ISERVER Crestron iServer™ Network Audio Server
CEN-ISERVER Troubleshooting (Continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
No video from
CEN-ISERVER.
(Continued)
Video output is
distorted and/or cut
off.
Loss of
functionality due to
electrostatic
discharge.
iPod is incorrectly
configured.
iPod is incorrectly
configured.
Improper grounding.
Verify video output settings on
iPod.
Disconnect the iPod and verify
the following iPod Video
Settings:
• TV Out: On
• TV Screen: Set to the
aspect ratio of the
connected display (16:9
or 4:3)
• TV Signal: Set to the
correct signal type (NTSC
or PAL)
• Fit to Screen: Off
Check that all ground
connections have been made
properly.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (
product manuals arranged in alphabetical order by model number.
www.crestron.com/manuals). This link will provide a list of
List of Related Reference Documents
DOCUMENT TITLE
CAT5 Wiring Reference Guide
Crestron iServer™ Network Audio Server QuickStart Guide
Crestron e-Control Reference Guide
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron website
www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time
(
users will need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the CEN-ISERVER, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations Guide – DOC. 6759B Crestron iServer™ Network Audio Server: CEN-ISERVER • 21
Crestron iServer™ Network Audio Server Crestron CEN-ISERVER
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in mat erial s
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regard ing the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark
of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation. iPod, iTunes
and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. PowerPC is a trademark of
International Business Machines Corporation.
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Operations Guide – DOC. 6759B Crestron iServer™ Network Audio Server: CEN-ISERVER • 23
Crestron Electronics, Inc. Operations Guide – DOC. 6759B
15 Volvo Drive Rockleigh, NJ 07647 (2022860)
Tel: 888.CRESTRON 02.09
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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