Crestron TPS-MEM16MB, TPS-MEM32MB User Manual

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Crestron TPS-MEM16MB & TPS-MEM32MB Flash Memory

Contents

Flash Memory for TPS User Interfaces:
TPS-MEM16MB & TPS-MEM32MB 1

Description 1

Functional Description 1
Physical Description 1

Memory Module Verification 2

Local Verification 2
Remote Verification 2

Installation 3

Tilt Model Installation Procedure 3
Lectern Model Installation Procedure 7

Problem Solving 12

Troubleshooting 12
Further Inquiries 13
Future Updates 13

Return and Warranty Policies 14

Merchandise Returns / Repair Service 14
CRESTRON Limited Warranty 14

Installation Guide - DOC. 5927 Contents •• i

Crestron TPS-MEM16MB & TPS-MEM32MB Flash Memory

Flash Memory for TPS User
Interfaces: TPS-MEM16MB &
TPS-MEM32MB

Description

Functional Description

There are two flash memory modules available for TPS user interfaces:
TPS-MEM16MB and TPS-MEM32MB. These memory modules directly
replace the 'original' modules supplied with the TPS user interfaces.
Original modules range in capacity (4 to 8MB) depending on the type of
TPS user interface. These replacements provide additional flash memory
which may be needed to improve TPS user interface performance when
loading/running large and complex programs. Furthermore, these
modules contain the latest TPS firmware.

NOTE: TPS user interfaces include all TPS touchpanels and the
touchpanel interface unit.

Physical Description

The memory modules are a printed circuit board (PCB) designed for
installation into a specific memory socket on the TPS user interface
motherboard.

Installation Guide - DOC. 5927 Flash Memory for TPS User Interfaces: TPS-MEM16MB & TPS-MEM32MB •• 1

Flash Memory Crestron TPS-MEM16MB & TPS-MEM32MB

As of the date of manufacture, this unit has been tested and found to
comply with specifications for CE marking.

NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Memory Module Verification

It is possible to verify the total amount of flash memory residing on a
given user interface if the amount is unknown. This action can be taken
locally (user interface within close physical proximity, and not
necessarily networked) or remotely (networked user interface located
over some distance).

Local Verification

Simply enter 'SETUP MODE' as described in the "Configure the …"
section of each user interface Operations Guide. From the Main Menu,
navigate to the Diagnostics Menu and select the Display Configuration
button. The new screen displays a list of configuration information.
Search for the item titled 'Flash Total Size'. The amount of flash memory
residing in the user interface is shown.

Remote Verification

A PC running SIMPL™ Windows or VisionTools™ Pro-e and
connected to the Crestron control system (with the user interface
connected via Cresnet) is required for remote verification. From the
Viewport enter Remote | Remote Console | Connect to open the "Select
Network ID" window. Enter or scroll down to the ID of the user
interface. Click on the OK button and observe the "TPS>" prompt in the
Viewport. Enter a question mark (?) and carriage return. The Viewport
replies with a list of optional commands. The command of interest for
remote verification is "SHowhw". Enter that command and a carriage
return to display a list of configuration information. Search for the item

2 •• Flash Memory for TPS User Interfaces: TPS-MEM16MB & TPS-MEM32MB Installation Guide - DOC. 5927