Crestron TPS-IMW User Manual

Crestron TPS-IMW
Wall Mounted Interface Module
Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

©2004 Crestron Electronics, Inc.

Crestron TPS-IMW Wall-Mounted Interface Module

Contents

Wall-Mounted Interface Module: TPS-IMW 1

Introduction......................................................................................1

Features & Functions.............................................................1

Specifications......................................................................... 1

Physical Description ..............................................................2

Industry Compliance..............................................................6

Setup.................................................................................................6

Network Wiring.....................................................................6

Hardware Hookup..................................................................8

Problem Solving............................................................................. 12

Troubleshooting...................................................................12

Further Inquiries ..................................................................14

Future Updates.....................................................................14

Return and Warranty Policies ........................................................ 15

Merchandise Returns / Repair Service ................................15

CRESTRON Limited Warranty ..........................................15

Operations Guide - DOC. 5857A Contents • i

Crestron TPS-IMW Wall-Mounted Interface Module

Wall-Mounted Interface Module:
TPS-IMW

Introduction

Features & Functions

The TPS-IMW is designed to serve as an optional interface module for
the Crestron TPS-3000, TPS-4000, TPS-5000 and TPS-6000 tilt
touchpanels. The module provides a clean, 2-gang mountable interface
for direct connection to the touchpanel. The TPS-IMW creatively hides
most of the connections behind a wall. The two visible telephone-type
jacks can be camouflaged with a Decora™ wallplate (not supplied) so
that the unit blends into any setting.

NOTE: For the TPS-4500 or TPS-4500V, use the TPS-4500IMW.

Specifications

The following table provides a summary of specifications for the
TPS-IMW.

Specifications of the TPS-IMW

SPECIFICATION DETAILS

Dimensions & Weight Height: 4.11 in (10.44 cm)

Width: 3.50 in (8.89 cm)
Depth: 1.51 in (3.82 cm)
Weight: 7.7 oz (0.22 kg)

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Wall-Mounted Interface Module Crestron TPS-IMW

Physical Description

The TPS-IMW, shown in the following diagram, mounts into a 2-gang
electrical box (recommended 2.5" depth). The back of the unit is labeled
and provides a network connector, video input connector, audio input,
and microphone output. Once installed, there are only two RJ-45
connectors (for audio/network/video) visible that provide connections to
the touchpanel via the cables supplied with the touchpanel.

Physical Views of the TPS-IMW

1.51 in

(3.82 cm)

3.50 in

(8.89 cm)

4.11 in

(10.44 cm)

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Crestron TPS-IMW Wall-Mounted Interface Module

Ports

There are six ports that serve various functions on the TPS-IMW. Refer
to the following diagrams and descriptions of each port.

NTSC/PAL VIDEO

The NTSC/PAL video input uses a 6-position mini-terminal block
connector for twisted pair wiring of balanced or unbalanced video
signals. The video signal is connected to these ports and requires a
TPS-3000, TPS-4000, or installation of the TPS-VID-1 or TPS-VID-2
video card in a TPS-5000 or TPS-6000 touchpanel to display video.
Consult the latest revision of the TPS-3000 Operations Guide (Doc.

6076), TPS-4000 Operations Guide (Doc. 6268) or TPS-VID-1/2
Operations & Installation Guide (Doc. 6059) for details. A description of
the pinouts is shown in the following table.

NTSC/PAL Balanced Video Input Pinouts

PIN DESCRIPTION PIN DESCRIPTION

C(+) Chrominance (Positive) Y(+) Luminance (Positive)

C(-) Chrominance (Negative) Y(-) Luminance (Negative)

C(S) Chrominance (Shield) Y(S) Luminance (Shield)

To connect S-video signals, chrominance and luminance signals must be
connected to the “C” and “Y” terminals. To view composite signals, the
signal should be connected to the “Y” terminal.

NOTE: Except for differential input (balanced) video signal, the six-pin
video connector with jumpers (included) should be installed at all times.
Refer to “Hardware Hookup” on page 8 for details.

NET

This four-position terminal block connector is used to connect to other
Cresnet peripherals in a system and provide network power to the
touchpanel if an external power pack is not used. If making network
connections to a control system or Cresnet peripherals, refer to “Network
Wiring” on page 6.

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Wall-Mounted Interface Module Crestron TPS-IMW

AUDIO INPUT

The port mates with a six-position mini-terminal block connector
(supplied) and provides balanced and/or unbalanced audio input. A
description of the pinouts is shown in the following table.

AUDIO INPUT Pinouts

PIN DESCRIPTION PIN DESCRIPTION

S Shield L + Left Positive

R + Right Positive L- Left Negative

R - Right Negative S Shield

MIC OUT

The port mates with a three-position mini-terminal block connector
(supplied) and produces line level differential output. Description of the
pinouts is shown in the following table.

VIDEO

1

NET/

MIC OUT Pinouts

PIN DESCRIPTION

+ Positive

- Negative

S Shield

NET/VIDEO (To Panel)

This 10-pin RJ-45 connection mates with the TPS-3000, TPS-4000,
TPS-5000, or TPS-6000 touchpanel. Refer to the descriptions and pinout
table that follow this paragraph. The 10-pin net/video cable assembly to
connect the touchpanel to the TPS-IMW is supplied. Even though the
8-pin audio cable may fit into the port, do not use it.

This port provides the Cresnet connection to the touchpanel. This port
also provides composite or S-video input for the built-in video card (with
the purchase of a TPS-3000, TPS-4000, or installation of the
TPS-VID-1/2 in a TPS-5000 or TPS-6000 touchpanel). Consult the latest
revision of the TPS-3000 Operations Guide (Doc. 6076), TPS-4000
Operations Guide (Doc. 6268) or TPS-VID-1/2 Operations & Installation
Guide (Doc. 6059) for details.

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Crestron TPS-IMW Wall-Mounted Interface Module

NET/VIDEO Pinouts

TYPE PIN DESIGNATION DESCRIPTION

1 +24V Power (Network)
2 GND Ground (Network)

10-pin RJ-45

Pin 1

3 C+

Pin 1

4 C-

5 Y Data (Network)
6 Z Data (Network)

7 Y+

8 Y-

9 GND Ground (Network)

10 +24V Power (Network)

Chrominance (Positive)

/Composite 2

Chrominance (Negative)

/Composite 2

Luminance (Positive)

/Composite 1

Luminance (Negative)

/Composite 1

AUDIO

1

To determine the location of pin 1, hold the cable so that the end of the
10-pin RJ-45 connector is facing away from you, with the clip side down
and the copper side up. The copper connector on the far left is pin 1.

CAUTION: The 10-pin RJ-45 net/video connector cable supplied by
Crestron is a custom cable and is the only one that should be used. The
end of the cable has a metal shield that is required to protect the
equipment. Using non-Crestron cables will result in damage to the
product.

AUDIO (To Panel)

This 8-pin RJ-45 mates with the TPS-3000, TPS-4000, TPS-5000, or
TPS-6000 touchpanel. The 8-pin audio cable assembly is supplied. Even
though the 10-pin net/video cable may fit into the port, do not use it. This
port provides audio input to the touchpanel and microphone output from
the touchpanel. A description of the pinouts is shown in the following
table.

Operations Guide – DOC. 5857A Wall-Mounted Interface Module: TPS-IMW • 5

Wall-Mounted Interface Module Crestron TPS-IMW

AUDIO Pinouts

TYPE PIN DESIGNATION DESCRIPTION

8

To p

Front

1

8

1

1 L+ Left Input (Positive) 2 L- Left Input (Negative) 3 GND/Shield Audio Input Ground/Shield 4 R+ Right Input (Positive) 5 R- Right Input (Negative) 6 GND/Shield Mic Output Ground/Shield 7 M+ Mic Output (Positive) 8 M- Mic Output (Negative)

To determine the location of pin 1, hold the cable so that the end of the
8-pin RJ-45 connector is facing away from you, with the clip side down
and the copper side up. The copper connector on the far left is pin 1.

Industry Compliance

Setup

As of the date of manufacture, the TPS-IMW has been tested and found
to comply with specifications for CE marking and standards per EMC
and Radiocommunications Compliance Labelling.

Network Wiring

CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.

CAUTION: Provide sufficient power to the system. Insufficient power
can lead to unpredictable results or damage to the equipment. Please use
the Crestron Power Calculator (www.crestron.com/dealer­tech_resources/power_calculator.asp) to help calculate how much power
is needed for the system.

CAUTION: Possible equipment damage if miswired.

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Crestron TPS-IMW Wall-Mounted Interface Module

NOTE: When installing network wiring, refer to the latest revision of the
wiring diagram(s) appropriate to your specific system configuration,
available from the Downloads | Product Manuals | Wiring Diagrams
section of the Crestron website (www.crestron.com).

NOTE: Do not power up system until all wiring is verified. Care should
be taken to ensure data (Y, Z) and power (24, G) connections are not
crossed.

NOTE: All network wiring must consist of two twisted-pairs. One
twisted pair is the +24V conductor and the GND conductor and the other
twisted pair is the Y conductor and the Z conductor.

NOTE: For larger networks (i.e., greater than 28 network devices), it
may be necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain
signal quality throughout the network. Also, for networks with lengthy
cable runs or varying types of network devices, it may be desirable to add
a hub/repeater after only 20 network devices.

When calculating the wire gauge for a particular Cresnet run, the length
of the run and the Cresnet power usage of each Cresnet unit to be
connected must be taken into consideration. If Cresnet units are to be
daisy-chained on the run, the Cresnet power usage of each network unit
to be daisy-chained must be added together to determine the Cresnet
power usage of the entire chain. If the unit is a home-run from a Crestron
system power supply network port, the Cresnet power usage of that unit
is the Cresnet power usage of the entire run. The length of the run in feet
and the Cresnet power usage of the run should be used in the following
resistance equation to calculate the value on the right side of the equation.

Resistance Equation

R <

40,000

L x P

Where:

R = Resistance (refer to the following table).
L = Length of run (or chain) in feet.
P = Cresnet power usage of entire run (or chain).

The required wire gauge should be chosen such that the resistance value
is less than the value calculated in the resistance equation. Refer to the
following table.

Operations Guide – DOC. 5857A Wall-Mounted Interface Module: TPS-IMW • 7

Wall-Mounted Interface Module Crestron TPS-IMW

Wire Gauge Values

RESISTANCE (R) WIRE GAUGE

4

6

10

15

13

8.7

NOTE: When daisy-chaining Cresnet units, strip the ends of the wires
carefully to avoid nicking the conductors. Twist together the ends of the
wires that share a pin on the network connector, and tin the twisted
connection. Apply solder only to the ends of the twisted wires. Avoid
tinning too far up the wires or the end becomes brittle. Insert the tinned
connection into the Cresnet connector and tighten the retaining screw.
Repeat the procedure for the other three conductors.

16

18

20

22

Doubled CAT5

Tripled CAT5

Hardware Hookup

Connections to the Back of the TPS-IMW

The TPS-IMW serves as interface between the touchpanel and the
Cresnet system. Refer to the illustration after this paragraph for proper
connections; apply power last. When making network connections to a
control system or Cresnet peripherals, refer to “Network Wiring” on page

6. It is not necessary to make connections to a video source unless a
TPS-3000 and/or TPS-4000 touchpanel is used or a TPS-VID-1/2 has
been installed into a TPS-5000 or TPS-6000 touchpanel and a video
window object resides on a page within the uploaded Crestron
VisionTools

NOTE: When connecting the net/video cable from the interface module
to the touchpanel, exceeding a cable length of 30 feet will significantly
degrade the video signal. To maintain high-quality video, DO NOT
daisy-chain cables or Crestron TPSBLOCK-10 cables longer than 30
feet. Contact Crestron for the maximum available cable length.

®

Pro-e (VT Pro-e) project.

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Crestron TPS-IMW Wall-Mounted Interface Module

Hardware Hookup Connections to the Back of the TPS-IMW

BALANCED VIDEO INPUTS

USING TWISTED PAIR CABLE:

COMPOSITE OR S-VIDEO

MICROPHONE OUTPUT:

PROVIDES LINE-LEVEL

BALANCED OUTPUT

CRESNET:
TO CONTROL SYSTEM AND
OTHER CRESNET DEVICES

AUDIO INPUT:

LINE-LEVEL, BALANCED &

UNBALANCED AUDIO SOURCES

A video source can be connected to a TPS-3000, TPS-4000, or a
TPS-VID1/2 installed in a TPS-5000 or TPS-6000 touchpanel. The
TPS-IMW allows for the connection of balanced or unbalanced video
signals using twisted pair cable. Refer to the following diagrams to
connect balanced or unbalanced video signals.

Balanced Video Connection Unbalanced Video Connection

JUMPERS

REMOVED.

-+

+S - S
COMP

C

Y

NTSC/PAL

VIDEO

JUMPERS

REMAIN IN

PLACE.

-+

+S - S
COMP

C

Y

NTSC/PAL

VIDEO

If there is no video signal, do not make a connection to the port, but leave
the connector with the jumpers attached to the NTSC/PAL VIDEO six­position mini-terminal block connector on the TPS-IMW.

Operations Guide – DOC. 5857A Wall-Mounted Interface Module: TPS-IMW • 9

Wall-Mounted Interface Module Crestron TPS-IMW

Installation into the Electrical Box

The TPS-IMW mounts into a 2-gang electrical box (recommended 2.5"
depth). Verify that the unit is installed into the electrical box as shown in
the following diagram. Secure the TPS-IMW to the electrical box with
the four #6-32 flat-head slotted screws (supplied).

Installation of the TPS-IMW

Once the TPS-IMW is installed into a 2-gang electrical box, it can be
covered with a Decora wallplate (purchased separately).

Remove the backing from the tape on the back of the two silk-screened
insert plates (supplied). Affix each insert plate into its proper opening in
the wallplate. For the proper orientation of the two insert plates with
respect to the installed TPS-IMW, refer to the following diagram.

10 • Wall-Mounted Interface Module: TPS-IMW Operations Guide – DOC. 5857A

Crestron TPS-IMW Wall-Mounted Interface Module

Orientation of the Insert Plates

NET/

VIDEO

AUDIO

Connect the TPS-IMW to the touchpanel using the supplied
network/video (10-pin) and audio (eight-pin) cables.

NOTE: The included AUDIO cable has a connector with a blue cover to
match the blue lettering on the TPS-IMW. As older AUDIO cables may
not have the blue cover, be sure to insert the AUDIO cable into the
AUDIO port.

NOTE: Do not confuse the 8-pin audio cable with the 10-pin net/video
cable.

Operations Guide – DOC. 5857A Wall-Mounted Interface Module: TPS-IMW • 11

Wall-Mounted Interface Module Crestron TPS-IMW

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.

TPS-IMW Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

Touchpanel
does not
function.

No power to
the
touchpanel.

Video
window on
touchpanel
has no
display.

Touchpanel is not
receiving power.

Touchpanel is not
communicating to
the network.

The 8-pin RJ-45
audio cable is
mistakenly
connected to the
NET/VIDEO port.

Improper video
connection.

Incorrect video cable
used.

CORRECTIVE ACTION

Confirm that power is
supplied via the Cresnet
connector.

Use Viewport (via SIMPL
Windows or VT Pro-e) to poll
the network. Verify network
connection to the touchpanel.

Replace the 8-pin audio
cable with the 10-pin
net/video cable.

Verify proper connections on
the touchpanel and
TPS-IMW.

Verify that the 10-pin
net/video cable assembly is
used to connect the
NET/VIDEO port of the
touchpanel to the TPS-IMW.

TPS-VID-1/2
improperly installed.

Follow installation procedures
for TPS-VID-1/2.

(continued on next page)

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Crestron TPS-IMW Wall-Mounted Interface Module

TPS-IMW Troubleshooting (continued)

TROUBLE POSSIBLE

CAUSE(S)

Video
window on
touchpanel
has no
display.

Video colors
are wrong
and/or
moving

Incorrect video
format selection.

Incorrect VT Pro-e
project file loaded.

Damaged
connector pins.

Touchpanel is set
to auto-detect or S­video when two
composite signals
are plugged into
the TPS-IMW.

CORRECTIVE ACTION

Select the proper video input
configuration in the touchpanel
configuration SETUP MENU.

Make sure that video window
object resides in project, re­compile, and reload.

Inspect connector pins. If bent,
carefully re-straighten. If
broken, contact Crestron
customer service.

Switch to “composite” video.

Operations Guide – DOC. 5857A Wall-Mounted Interface Module: TPS-IMW • 13

Wall-Mounted Interface Module Crestron TPS-IMW

Further Inquiries

If you cannot locate specific information or have questions after
reviewing this guide, please take advantage of Crestron's award winning
customer service team by calling the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876]. For assistance in your local time
zone, refer to the Crestron website (www.crestron.com
Crestron worldwide offices.

You can also log onto the online help section of the Crestron website
(www.crestron.com
users will need to establish a user account to fully benefit from all
available features.

) to ask questions about Crestron products. First-time

) for a listing of

Future Updates

As Crestron improves functions, adds new features, and extends the
capabilities of the TPS-IMW, additional information may be made
available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete
technical documentation revision.

Check the Crestron website (www.crestron.com
update availability and its relevance. Updates are available from the
Downloads | Product Manuals section and are identified as an
“Addendum” in the Download column.

) periodically for manual

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Crestron TPS-IMW Wall-Mounted Interface Module

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON
products, contact the factory and request an RMA (Return Merchandise
Authorization) number. Enclose a note specifying the nature of the problem, name
and phone number of contact person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped
freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized
subsidiaries, with RMA number clearly marked on the outside of all cartons.
Shipments arriving freight collect or without an RMA number shall be subject to
refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a
15% restocking fee, plus shipping costs, on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to
be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any warranty, including any implied warranties
of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed
by law are limited to the terms of this limited warranty. This warranty statement supercedes all
previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me and WindowsNT/2000 are trademarks of Microsoft Corporation.

Operations Guide – DOC. 5857A Wall-Mounted Interface Module: TPS-IMW • 15

Crestron Electronics, Inc. Operations Guide – DOC. 5857A

15 Volvo Drive Rockleigh, NJ 07647 11.04
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.