Crestron Isys® TPS-4L
3.6-Inch Wall Mount Touchpanel
Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2006 Crestron Electronics, Inc.
Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Contents
3.6-Inch Wall Mount Touchpanel: TPS-4L 1
Introduction..........................................................................................................1
Features and Functions...........................................................................1
Specifications.........................................................................................2
Physical Description...............................................................................3
Industry Compliance..............................................................................5
Setup.....................................................................................................................6
Network Wiring .....................................................................................6
Identity Code..........................................................................................6
Mounting Options..................................................................................8
Touchpanel Mounting............................................................................9
Touchpanel Removal ...........................................................................12
Hardware Hookup................................................................................13
Configuring the Touchpanel.................................................................13
Programming Software.......................................................................................16
Earliest Version Software Requirements for the PC............................16
Programming with Crestron SystemBuilder ........................................17
Programming with SIMPL Windows...................................................17
Programming with VT Pro-e................................................................19
Example Program.................................................................................20
Uploading and Upgrading ..................................................................................20
Establishing Communications..............................................................20
Troubleshooting Communications.......................................................28
Uploading a SIMPL Windows Program ..............................................28
Upgrading Firmware............................................................................30
Uploading VT Pro-e Projects...............................................................33
Uploading Firmware & VT Pro-e Projects Via TCP/IP.......................33
Problem Solving.................................................................................................35
Further Inquiries...................................................................................35
Future Updates.....................................................................................35
Software License Agreement..............................................................................36
Return and Warranty Policies.............................................................................38
Merchandise Returns / Repair Service.................................................38
CRESTRON Limited Warranty...........................................................38
Operations & Installation Guide – DOC. 6449 Contents • i
Crestron Isys® TPS-4L 3.6-Inch Wall Mount Touchpanel
3.6-Inch Wall Mount Touchpanel:
TPS-4L
Introduction
Features and Functions
The TPS-4L compact touchpanel, is a 3.6-inch (9.15 cm) active matrix color display
panel with 320 x 240 resolution and 16-bit non-palette Isys® graphics that provides
user interface to a Crestron
These wall panels offer an ideal means of controlling everything from audio
distribution to complete home automation, permitting creation of custom control
screens perfectly tailored to meet the needs of the end-user.
Functional Summary
• Integrated 3.6 in (9.15 cm) active matrix color display
• 16-bit Isys graphics
• 320 x 240 screen resolution
• Synapse image rendering algorithm
• 10 translucent white backlit pushbuttons*
• WAV file audio feedback
• Cresnet and Ethernet communications
• 8 MB of flash (approx. 7MB for user display lists)
• 16 MB of DRAM (Dynamic RAM) for panel firmware
• Stylish flush-mount design for walls, lectern, or similar mounting
surfaces
* As an option, a custom-engraved bezel can be designed and obtained by using the Crestron
Engraver software. Version 2.6.1.0 and Crestron Database 17.6.0 or later are available from
the Crestron website (www.crestron.com).
®
remote control system (Cresnet® system).
The bright, 3.6-inch active-matrix color touchscreen provides a fully customizable
user interface for control of AV, lighting, screens, volume and more. With 16-bit
Isys graphics, the TPS-4L produces high-quality graphics, dynamic text, and fullmotion animations complete with WAV file audio feedback. The touchpanel also
supports dynamic graphics and multi-mode objects. Ten programmable pushbuttons
Operations & Installation Guide – DOC. 6449 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L • 1
3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
are also included featuring translucent buttons with white LED backlighting and an
engravable faceplate.
The units support both Cresnet and Ethernet protocols for communication with oth er
devices as well as uploading programs and firmware.
The TPS-4L touchpanel bezel (sold separately) is available in a variety of colors
(e.g., white, almond, and black). Contact a Crestron customer service representative
for details.
NOTE: The TPS-4L is compatible with 2-Series control systems only.
Specifications
Specifications for the TPS-4L are given in the following table.
TPS-4L Specifications
SPECIFICATION DETAILS
Cresnet Power Usage 5 Watts (0.21 Amp @ 24 VDC)
Default Network ID 03
Firmware tps-4l_c2n-ft-tps-4_qm-ftcc-tps_tps-4_2.007.0163 or later
2-Series Control System
Update Files
Connectors
LAN (1) 8-Wire RJ-45 with 2 LED indicators
Cresnet (1) 4-pin terminal block
Touchpanel Display
Display Type
Size
Resolution
Colors
Illumination
Contrast ratio
Viewing angle
Touchscreen
Touchpanel Processor
CPU
Processing Speed
Touchpanel Memory 8MB internal flash; 16MB DRAM
Touchpanel Ethernet
Support
Operating Temperature and
Humidity
Dimensions and Weight Width: 6.19 in (15.72 cm)
1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron
1,2
following these footnotes.
Product Catalog for a complete list of 2-Series control systems.
Version 3.137.CUZ or later
Active matrix color LCD
3.6 in (9.1 cm)
320 x 240 pixels maximum
64,000 (16 bits)
LED 300 cd/m²
300:1 typical
±80° typical horizontal, +80°/-50° typical vertical
Resistive membrane
32-bit Freescale Coldfire Microprocessor
96 MIPS
10/100Base-T Full duplex, Link and Activity LEDs
41º to 104º F (5º to 40º C)
10 to 90% relative humidity
(non-condensing)
Height: 4.53 in (11.51 cm)
Depth: 2.11 in (5.36 cm)
Weight: 15 oz (0.43 kg)
NOTE: Crestron software and any files on the website are for Authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Physical Description
Refer to the physical views shown below and on subsequent pages.
TPS-4L Shown in Black
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
TPS-4L Physical Dimensions
Controls and Ports
Buttons
The TPS-4L touchpanel has 10 hard buttons; five on each side of the display.
The buttons are backlit with white LEDs; brightness is program adjustable. The
buttons can be programmed to automate frequently used functions.
NET
This 4-pin terminal block connector provides communication with and power
from a Cresnet control network. For more information, refer to “Network
Wiring” on page 6.
Pins 24 and G provide 24 VDC and ground; pins Y and Z provi de
communications (data). Note that the connector pin identification is printed on
the unit label above it.
Reset
A hardware reset button is located behind the bezel as shown in the following
graphic. This button is used as a last resort to reboot the touchpanel (similar to
cycling power) in the unlikely event that the touchpanel hangs up.
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Reset
Button
To access the reset button, remove the bezel and then use a narrow blunt instrument
such as the end of a ballpoint pen to press the button.
CAUTION: Do not attempt to press the reset button by inserting a paperclip or
similar device through the small hole in the bezel. This could cause physical damage
to the button or a short circuit on the printed circuit board.
Yellow
LED
LAN
1
LAN
An 8-wire RJ-45 connector with two LED indicators (green LED indicates link
status, yellow LED indicates Ethernet activity). This connector provides an
Ethernet 10baseT /100baseTX, full duplex, TCP/IP, UDP/IP, CIP, IEEE 802.3U
Green
LED
8
compliant network connection for the TPS-4L touchpanel.
NOTE: This port does not support a wireless Ethernet connection.
LAN Connector Pinout
PIN SIGNALS PIN SIGNALS
1 TX + 5 N/C
2 TX - 6 RC 3 RC+ 7 N/C
4 N/C 8 N/C
Industry Compliance
As of the date of manufacture, the TPS-4L has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Setup
Network Wiring
CAUTION: In order to ensure optimum performance over the full range of your
installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may
be used. Failure to do so may incur additional charges if support is required to
identify performance deficiencies as a result of using improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the system
(http://www.crestron.com/calculators
When calculating the length of wire for a particular Cresnet run, the wire gauge and
the 84000-56z Cresnet power usage of each network unit to be connecte d must be
taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be
daisy-chained on the run, the Cresnet power usage of each netw or k u nit to be daisychained must be added together to determine the Cresnet power usage of the entire
chain. If the unit is a home-run from a Crestron system power supply network port,
the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The
wire gauge and the Cresnet power usage of the run should be used in the following
equation to calculate the cable length value on the equation’s left side.
).
Cable Length Equation
40,000
Where:
L <
R x P
Make sure the cable length value is less than the value calculated on the right side of
the equation. For example, a Cresnet run drawing 20 watts should not have a length
of run more than 333 feet.
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One
twisted pair is the +24V conductor and the GND conductor, and the other twisted
pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to
avoid nicking the conductors. Twist together the ends of the wires that share a pin on
the network connector, and tin the twisted connection. Apply so lder only to the ends
of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle.
Insert the tinned connection into the Cresnet connector and tighten the retaining
screw. Repeat the procedure for the other three conductors.
NOTE: For larger networks (i.e., greater than 28 net wor k d e vi ces), it m a y become
necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality
throughout the network. Also, for networks with lengthy cable runs, it may be
necessary to add a Hub/Repeater after only 20 devices.
L = Length of run (or chain) in feet.
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM
P = Cresnet power usage of entire run (or chain).
2
))
Identity Code
Every piece of equipment and user interface within the network requires a unique
identity code (Net ID). These codes are two-digit hexadecimal numbers from 03 to
6 • 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L Operations & Installation Guide - DOC. 6449
Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
FE (Net ID 02 is reserved for master control units). The Net IDs reside within all
Cresnet devices (hardware) and must match the Net ID as specified in the software
(SIMPL Windows) that runs the system. Refer to “Setting the Net ID in Device
Settings” on page 19 for details of the SIMPL Windows procedure.
The Net ID of the TPS-4L has been factory set to 03. The Net IDs of multiple
TPS-4Ls in the same system must be unique. Net IDs can be changed from a
personal computer (PC) using Crestron SystemBuilder
through the device SETUP MENU as described on page 14.
NOTE: For detailed information on establishing communication between the PC and
control system, refer to “Establishing Communications” on page 20. If
communication cannot be established, refer to the “Troubleshooting
Communications” section in the latest version of the 2-Series Control System
Reference Guide (Doc. 6256), which is available from the Crestron website
(http://www.crestron.com/manuals).
The Crestron Toolbox provides several methods to easily set or change device Net
IDs for any device on the network. The following method permits you to change the
Net ID of any device in the network through the “Network Device Tree” window.
NOTE: This method prevents you from setting duplicate IDs.
This method permits you to manually set the Net ID for any device in the network,
can be used to set any known Net IDs that may require changing, and may also be
used for non-TSID equipment. This method will not permit you to choose an ID
already in use by another device. A warning message will appear if you attempt to
use an ID that is already in use.
™
or Crestron Toolbox, or
Duplicate Net ID Warning Message
This method does not change the Net ID as assigned in SIMPL windows. Refer to
page 19 for the SIMPL Windows ID change procedure.
NOTE: You may also use Crestron SystemBuilder to perform Network ID setup.
1. Ensure that all network devices are connected to the control system.
2. Open Crestron Toolbox and establish communications (refer to page 20).
3. Select the Network Device Tree
icon, or select Tools | Network
Device Tree. (Refer to the following figure.)
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Network Device Tree
4. Click on the ‘+’ next to the name of the device to display its current Net ID
setting, and then right-click on the Net ID you wish to change. When the
sub-menu appears, select Cha nge Network ID.
Network Device Tree – Sub-Menu
5. The current Net ID is highlighted. Enter a new Net ID and press Enter.
Enter New Net ID
6. An alert message appears to notify you that the change was successful.
7. Repeat this procedure for each network device requiring a Net ID change.
Mounting Options
The TPS-4L touchpanel installs simply and cleanly into existing or newly
constructed walls, with an assortment of pre- and post-construction mounting
options. The TPS-4L is supplied with four screws and clips for post-construction
installation. All available mounting options are listed in the following table. (The
Wall Mount Kit – Bracket, Model WMKB-4L, consists of multiple sets of clips like
the ones supplied.)
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
NOTE: Refer to the latest version of the supplied Touchpanel Mounting Quick Start
guide, Doc. 6140, for details about the availabl e mounting options before starting
any actual installation procedures.
Mounting Options for the TPS-4L
PRE-
CONSTRUCTION
OPTION
Back Box Kit - BB-4L 6387
Pre-Construction
Mount Kit
Mud Ring Mount Kit
(Accessory)
Trim Ring Mount Kit
(Accessory)
- Wall Mount Kit – Mud
- Wall Mount Kit – Trim
Wall Mount Kit – Bracket WMKB-4L Not Applicable
- PMK-4L 6388
- MMK-4L 6389
- TMK-4L 6390
Ring
Ring
NOTE: Pre-construction refers to framed walls prior to hanging drywall.
Post-construction refers to framed walls with drywall hung.
POST-
CONSTRUCTION
OPTION
MODEL
NUMBER
WMKM-4L 6389
WMKT-4L 6390
DOCUMENT
NUMBER
Touchpanel Mounting
Physical installation of the TPS-4L includes mounting the unit to the wall and
installing an engraved touchpanel bezel. The only tools required for the procedures
presented here are masking tape (or equivalent), a gypsum board saw (or equivalent),
and a #2 Phillips tip screwdriver. The following procedures are based on the use of
the supplied screws and clips for post-construction installation.
Mounting to the Wall
The TPS-4L is designed to be mounted in a wall or lectern. Two overlay cutout
templates (0V40078) are supplied. One is in the shape of the required opening; the
other is similar to a frame, with the inner area of the frame the shape of the required
opening. (Refer to the following diagrams.) Use the template that is most convenient.
Mounting Parts Supplied with the TPS-4L
PART DESCRIPTION QUANTITY
Screw #6 x 2-½”, Pan Head 4
Mounting Clip 4
Overlay Template Cutout 1
Four-pin Connector Plug 1
NOTE: The following drawings are not to scale. Do not attempt to use them to
prepare the hole in the mounting surface.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
TPS-4L Cutout Dimensions (4007478, 1 of 2)
TPS-4L Cutout Dimensions (4007478, 2 of 2)
1. Locate an area on the wall that is free of miscellaneous wiring and studs.
2. Make a small hole near the middle of the designated site, and verify that the
location is suitable.
3. Using masking tape (or equivalent), fasten the template to the wall; verify
that the template is level, and trace the opening shape on the wall.
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
4. Remove the template, and then cut out and remove the traced shape to
produce the required opening.
NOTE: Before inserting the TPS-4L in the mounting hole, ensure that all required
cables have been installed in the wall.
5. Install the four supplied #6x 2-½” screws and mounting clips as shown in
the following diagram (two on the top and two on the bottom).
• Insert the screws through the touchpanel flange and then through the
larger hole in the mounting clip.
• Thread the screws through the smaller hole in the mounting clips and
tighten the screws only enough that the mounting clips are brought
flush with the rear of the touchpanel flange. Do not compress the
mounting clips at this time.
Attaching the Screws and Mounting Clips
6. Connect the Cresnet cable, using the supplied mating connector, to the
Cresnet port; attach the Ethernet cable, if required, and position the TPS-4L
in the mounting hole.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Insert the TPS-4L Into the Mounting Surface
7. Tighten the mounting screws evenly and only enough to compress the
mounting clips and secure the TPS-4L squarely in the mounting surface. Do
not overtighten the screws.
NOTE: If it becomes necessary to remove the touchpanel from the mounting
surface, the original mounting clips cannot be reused to remount the touchpanel.
Additional mounting clips are available in the Mounting Kit WMKB-4L identified in
“Mounting Options” on page 8.
Installing the Bezel
Use the Crestron Engraver software package to obtain a custom-engraved bezel for
the TPS-4L. Install the bezel as follows.
1. Carefully position the bezel over the face of the touchpanel.
2. Ensure that the bezel is oriented properly and press against the TPS-4L until
the bezel snaps into place.
Touchpanel Removal
If it is necessary to remove the touchpanel after it has been installed into a mounting
surface, complete the following steps in the order provided to remove the
touchpanel. The only tool required is a #2 Phillips tip screwdriver.
1. Lift one edge of the bezel to free it from the touchpanel, and lift it off. Do
not apply excessive pressure to the touchscreen.
2. Loosen and remove the screws that secure touchpanel to the mounting
option in use.
3. Using equal pressure, carefully remove the touchpanel from the opening.
If necessary, secure and label the attached cables before disconnecting them from the
back of the touchpanel.
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Hardware Hookup
Refer to the following hookup diagram and, if there is to be an Ethernet connection,
connect that cable first.
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the specifications table. Consideration
must be given if installed in a closed or multi-unit rack assembly, inside a closed
desk, or in a closed podium since the operating ambient temperature of these
environments may be greater than the room ambient. Contact with thermal insulating
materials should be avoided on all sides of the unit.
Hookup Connections
MAIN MENU
This menu can also be obtained via
digital reserved join number, 17242.
Configuring the Touchpanel
NOTE: The only connection required to configure the touchpanel is power. Refer to
“Hardware Hookup” above for details.
NOTE: The touch screen responds to both finger and stylus commands. Since the
screen is small, Crestron recommends that a stylus (not supplied) be used to ensure
the accuracy of commands. Use a stylus that will not damage the surface of the
screen.
Prior to normal operation, it is advisable to configure the unit using a series of setup
screens. The MAIN MENU for configuring the touchpanel appears when a finger (or
stylus) is held (approximately five seconds) to the touchscreen when power is applied
or when the reset button is pressed.
Upon entering SETUP MODE, the MAIN MENU, shown to the left, displays four
buttons: Touch Screen Calibration, Exit and Run Program, Setup, and
Diagnostics.
Selecting Exit and Run Program verifies that all of the setup information has been
saved to EEPROM and displays the main page that has been programmed into the
touchpanel. The remaining buttons on the MAIN MENU open other menus, which are
discussed in subsequent paragraphs.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Calibration Menu
CALIBRATION MENU
SETUP MENU
Calibration of the touchscreen is required if the active touch area of a button does not
coincide with the button's image. Select the Touch Screen Calibration button to
display the CALIBRATION MENU, as shown to the left. The CALIBRATION
MENU offers the choice to initiate calibration with the Perform Calibration button
or return to the previous screen with the Return button. Choose an option by
touching the appropriate button.
If you need to calibrate the touchpanel, the screen displays the message "Touch
Upper Left" centered on the panel with a cross hair in the upper left corner. Touch
the cross hair to initiate calibration. Another message, "Touch Upper Right", appears
with a cross hair in the correct corner. Touch the cross hair. A final message, “Touch
Lower Right”, appears with a cross hair in the correct corner. Touch the crosshair to
finish the calibration and return to the MAIN MENU.
NOTE: When touching each crosshair during calibration, be as accurate as possible.
Use a stylus or the tip of a capped pen or the eraser end of a pencil. To cancel
calibration and return to the CALIBRATION MENU without saving calibration data,
create a calibration error by touching the screen in an area that is opposite from the
instructed area.
Setup Menu
To obtain the SETUP MENU, shown to the left, press the Setup button from the
MAIN MENU. The SETUP MENU offers a series of buttons, which open additional
menus and screens that are detailed in subsequent paragraphs. After setup parameters
have been set, select the Return button to return to the MAIN MENU.
INTERFACE MENU
NOTE: For convenience, the current CRESNET ID setting is displayed in the lower
left corner.
NOTE: All touchpanel settings are automatically saved in non-volatile memory.
Interface
The touchpanel communicates with a control system to activate commands or to
display feedback from components within the system. The communication interface
must be correctly specified or communication will not occur. To set communication
parameters, first select the Interface button on the SETUP MENU to display the
INTERFACE MENU screen, shown to the left. Then, use the CRESNET ID UP and
DOWN buttons to set the Cresnet network identity (CRESNET ID).
Use the other buttons on the screen to enable/disable the preferred communications
protocol: Cresnet II, Ethernet, or CIP (Crestron Internet Protocol).
Cresnet II buttons determine the touchpanel’s communication mode. Select Enable
for normal Cresnet communications (default); select Disable to disable the Cresnet
communications interface.
The Ethernet Enable and Disable buttons determine the touchpan el’s ability to
communicate with other devices via Ethernet.
The CIP Enable and Disable buttons determine the touchpanel’s ability to
communicate with other Crestron devices using CIP. CIP must be enabled for the
touchpanel to communicate with other Crestron Ethernet devices.
After the Cresnet ID setting has been verified and the communications protocol has
been selected, press Return to save the settings and return to the SETUP MENU.
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
b
AUDIO MENU
SCREEN SETTINGS
Audio
From the SETUP MENU, press the Audio button to open the AUDIO MENU
screen, shown at left.
Press the WAV button to open the AUDIO SETUP – WAV screen. Use t he butt o ns
on this screen to set the WAV file volume level, to enable/disable the WAV file
function and to play the WAV file to verify your settings. The area to the right of the
volume UP/DOWN buttons shows the relative volume from 0% to 100%, both as a
numeric value and, for a quick visual reference, as an analog bar.
Similarly, press the KEY CLICK Enabled/Disabled button to open the AUDIO
SETUP – KEY CLICK screen. Use the buttons on this screen to adjust the key click
volume level (0 – 100%), and to enable/disable an audible tone (beep) when the
touchpanel buttons are pressed. The area to the right of the volume UP/DOWN
buttons shows the relative volume from 0% to 100%, both as a numeric value and,
for a quick visual reference, as an analog bar.
Press the Restore Default Audio Settings button to cancel any changes and restore
all default audio settings: WAV volume = 100%, and WAV function enabled; ke y
click volume = 100%, and key click function enabled.
Press Return to save the settings and return to the SETUP MENU.
Screen Settings
From the SETUP MENU, press the Screen Settings button to open the SCREEN
SETTINGS screen, shown at left.
TIMEOUT SETTINGS
Press the Brightness button to open the SCREEN SETTINGS – BRIGHTNESS
screen. Use the UP/DOWN buttons to set the display brightness (0 – 100%). The
area to the right of the buttons shows the relative brightness from 0% to 100%, both
as a numeric value and, for quick visual reference, as an analog bar.
Press the Key Backlight button to open the SCREEN SETTINGS – KEY
BACKLIGHT screen. Use the UP/DOWN
(0 – 100%). The area to the right of the buttons shows the relative brightness from
0% to 100%, both as a numeric value and, for quick visual reference, as an analog
bar.
Press the LCD Bias button to open the SCREEN SETTINGS – LCD BIAS screen.
Use the UP/DOWN buttons to set the LCD bias (0 – 255). Use the graphic on the
right side of the screen to see the effects of the adjustment. The bias setting is best
when the lines are crisp and dark and the white area around them is bright.
Press Return to save the settings and return to the SETUP MENU.
uttons to set the key backlight brightness
Timeout Settings
From the SETUP MENU, press the Timeout button to open the SCREEN
SETTINGS – TIMEOUT screen. Use the UP/DOWN buttons to set the timeout
from 0 through 120 minutes, where 0 disables the timeout. Adjustment is in oneminute increments from 1 to 10; in ten-minute increments from 20-120.
STANDBY timeout turns the display and backlight off when the touchpanel is
inactive for the specified time. When the touchpanel is reactivated, the last screen to
be displayed reappears. The specified time is displayed in minutes. The default
STANDBY timeout is 10 minutes.
Press Return to save the settings and return to the SETUP MENU.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
D
Diagnostics Menu
IAGNOSTICS MENU
The Diagnostics button from the MAIN MENU should only be used under
supervision from a Crestron customer service representative during telephone
support. Many options available from the DIAGNOSTICS MENU, shown to the left,
are numeric in nature and their interpretation is beyond the scope of this manual.
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron website. To post a question or vie w questions you have
submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
First-time users will need to establish a user account.
You can create a program that allows you to include the TPS-4L in a Crestron
control system. The program output of Crestron SystemBuilder is a SIMPL
Windows program with much of the functionality encapsulated in macros and
templates. Therefore, extending the capabilities of the system is very easy. Crestron
SystemBuilder and SIMPL Windows are intended for users with different level s of
programming knowledge. Crestron SystemBuilder is easier to use for the beginning
programmer, and much faster for all programmers. However, it does not allow the
degree of control and flexibility that SIMPL Windows does. Of course, one can
initiate programming using the easiest method (Crestron SystemBuilder) and use
advanced techniques that are available from SIMPL Windows to customize the job.
Crestron SystemBuilder comes with templates for all supported interfaces. If a user
wishes to create a touchpanel project using templates with a different look-and-feel,
this can be accomplished by making a custom template. This custom template can
then be used by Crestron SystemBuilder to create the final project files to be loaded
into the panels. Alternatively, VT Pro-e can be used to tweak projects created with
the Crestron SystemBuilder or develop original touchpanel screen designs.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
website.
The following are the earliest useable software version requirements for the PC:
• (Optional) Crestron SystemBuilder version 2.0.6 or later with Crestron
SystemBuilder Templates version 2.0.1or later. Requires the following
software versions:
o SIMPL Windows version 2.06.20 or later with library update file 361
or later. Requires SIMPL+ Cross Compiler version 1.1.
o Crestron Database 17.6.0 or later
o VisionTools Pro-e 3.4.2.5 or later
o Crestron Toolbox 1.01.06 or later
16 • 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L Operations & Installation Guide - DOC. 6449
Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
p
o Crestron Engraver 2.4.1.2 or later
The easiest method of
rogramming, but does not
offer as much flexibility as
SIMPL Windows.
• SIMPL Windows version 2.06.20 or later, with Library Update file 355.
Requires SIMPL+
®
Cross Compiler version 1.1.
• Crestron Toolbox version 1.02.05 or later.
• Crestron Database version 17.6.0 or later.
• VisionTools Pro-e version 3.4.2.5 or lat er. For graphical touchscreen
design.
• (Optional) Crestron Engraver version 2.6.1.0. (required if touchpanel bezel
is to be engraved).
Programming with Crestron SystemBuilder
Crestron SystemBuilder offers automatic programming for such residential and
commercial applications as audio distribution, home theater, video conferencing, and
lighting. The interface of this tool guides you through a few basic steps for
designating rooms and specifying the control system, touchpanels, devices, and
functionality. Crestron System Builder then programs the system, including all
touchpanel projects and control system logic.
Crestron SystemBuilder is fully integrated with Crestron's suite of software
development tools, including SIMPL Windows, VT Pro-e, Crestron Database, User
IR Database, and User Modules Directory. Crestron System Builder accesses these
tools behind the scenes, enabling you to easily create robust systems.
NOTE: Modifications to the program that are made outside of Crestron
SystemBuilder (for example, in VT Pro-e or SIMPL Windows) are not preserved
when you reenter Crestron SystemBuilder.
Programming with SIMPL Windows
NOTE: The following assumes that the reader has knowledge of SIMPL Windows.
If not, refer to the extensive help information provided with the software.
NOTE: The following are acceptable file extensions for programs that include a
TPS-4L, developed for specific control system types:
.smw projectname.smw (source file)
.spz projectname.spz (compiled file for 2-Series)
.usp projectname.usp (source code module for SIMPL+)
.ir projectname.ir (user IR)
.umc projectname.umc (user macro)
.ush projectname.ush (completed SIMPL+)
NOTE: In the following description, the PRO2 control system is used.
SIMPL Windows is Crestron's software for programming Crestron control systems.
It provides a well-designed graphical environment with a number of workspaces
(i.e., windows) in which a programmer can select, configure, program, test, and
monitor a Crestron control system. SIMPL Windows offers drag and drop
functionality in a familiar Windows
This section explains how to create a SIMPL Windows program that includes a
TPS-4L within a Cresnet system.
Configuration Manager is where programmers “build” a Crestron control system by
selecting hardware from the Device Library. In Configuration Manager, drag the
environment.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
PRO2 from the Control Systems folder of the Device Library and drop it in the upper
pane of the System Views. The PRO2 with its associated communication ports is
displayed in the System Views upper pane.
NOTE: The information in this section assumes that the reader has knowledge of
SIMPL Windows. If not, refer to the extensive help information provided with the
software.
In Configuration Manager, drag the PRO2 from the Control Systems folder of the
Device Library to System Views.
System View of PRO2
The System Views lower pane displays the PRO2 system tree. This tree can be
expanded to display and configure the communications ports.
Expanded PRO2 System Tree
C2Net-Device Slot in Configuration Manager
To incorporate a TPS-4L into the system, drag the TPS-4L (Cresnet) from the
Touchpanels | Touchpanels (Cresnet) folder of the Device Library and drop it in
System Views. The PRO2 system tree displays the TPS-4L in Slot 9, with a default
Net ID of 03, as shown in the following illustration.
C2Net Device, Slot 9
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
NOTE: Alternatively, the TPS-4L touchpanel could be connected to the control
system via Ethernet instead of Cresnet.
Setting the Net ID in Device Settings
Double-click the TPS-4L (Cresnet) icon in the upper pane to open the “Device
Settings” window. This window displays TPS-4L device information. The Net ID
can be changed in this window using the Net ID tab, as shown in the following
figure.
“Device Settings” Window
NOTE: This procedure sets the Net ID for the TPS-4L in the program only. It does
not automatically set the Net ID for the TPS-4L hardware. SIMPL Windows
automatically changes Net ID values of a device added to a program if a duplicate
device or a device with the same Net ID already exists in the program. Always
ensure that the hardware and software settings of the Net ID match. For Net ID
hardware setting details, refer to “Identity Code” on page 6.
Symbols in Programming Manager
Programming Manager is where programmers “program” a Creston control system
by assigning signals to symbols. The symbol for the TPS-4L can be viewed by
double-clicking on the icons or dragging them into Detail View. A description fo r
each signal in the symbol is provided in the SIMPL Windows help file (F1).
Programming with VT Pro-e
VT Pro-e, design and programming Windows-based software, permits the creation
of unlimited control screen variations incorporating two and three-dimensional
graphics and text. A set of pages, which make up a project, can be designed for each
TPS-4L touchpanel application. Each page contains objects such as custom control
graphics, two and three-dimensional buttons, sliders, and digital readouts which
allow the user to interface with the control system via join numbers. Unjoined
objects are not interfaced with the system and thus cannot initiate any functions. The
completed and compiled project is uploaded to the touchpanel and programmed into
Operations & Installation Guide – DOC. 6449 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L • 19
3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
the flash PROM via the File | Upload Project command. The touchpanel uses the
programmed project until another set is uploaded from the PC. The PC may be
disconnected from the control system or panel except during reprogramming.
When you start the VT Pro-e project for this product, select TPS-4L as the panel
type.
For additional software information, refer to the help file provided with the software.
The latest version of VT Pro-e can be obtained from the Crestron website.
NOTE: VT Pro-e projects can also be uploaded via Crestron Toolbox. Refer to
“Uploading VT Pro-e Projects” on page 33.
Example Program
An example program for the TPS-4L is available from the “Example Program”
section of the Crestron website (www.crestron.com/exampleprograms). Search for
TPS-4L.ZIP.
Uploading and Upgrading
NOTE: Crestron recommends using the latest programming software and that each
device contains the latest firmware to take advantage of the most recently released
features. Please check the Crestron website (http://www.crestron.com/updates) for
the latest versions of software and firmware. New users are required to register to
obtain access to this site.
Assuming a PC is properly connected to the entire system, Crestron programming
software allows the programmer to upload programs and projects to the system and
touchpanel and firmware to the wall plates after their development. However, there
are times when the files for the program and projects are compiled and not uploaded.
Instead, compiled files may be distributed from programmers to installers, from
Crestron to dealers, etc. Even firmware upgrades are available from the Crestron
website as new features are developed after product releases. In those instances, one
has the option to upload via the programming software or to upload and upgrade via
the Crestron Toolbox.
The following sections define how one would upload a SIMPL Windows program to
the control system, or upgrade the firmware of the TPS-4L. However, before
attempting to upload or upgrade, it is necessary to establish communications.
Establishing Communications
NOTE: For laptops and other PCs without a built-in RS-232 port, Crestron
recommends the use of a PCMCIA card over a USB adapter, particularly if using
Viewport.
Establishing communications is an essential step when setting up the control system.
Once communications are established with the control system, you can upload
programming, update firmware, and use all the diagnostic tools available in Crestron
Toolbox.
When communicating with the TPS-4L from a PC, one of two communication
methods can be used.
• Indirect RS-232 serial communication via control system
• TCP/IP communication
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Indirect Serial Communication via Control System
The procedure in this section provides details for RS-232 com munication between
the PC and the touchpanel via the control system. This method can be used to
communicate with the control system directly and with a touchpanel via the control
system’s Cresnet connection.
Refer to the following figure for a typical connection diagram connecting to a
touchpanel via a control system.
Indirect Serial Communications Setup Connections
1. Ensure that all devices are connected to the control processor and the
control processor is connected via serial cable to the PC.
2. Open Crestron Toolbox and click Tools | Manage Address Book to display
a list of available devices. Select Serial on COM1 as the connection type.
Serial on COM1 is an entry in the Default Address Book that is included
with Crestron Toolbox.
The PC communication settings specified here should match the protocol
that the control processor expects. The usual settings are as follows:
• Port = COM 1 through COM 8. Select the correct COM port on the PC.
• Baud rate = Auto-Detect.
• Parity = None.
• Number of data bits = 8.
• Number of stop bits = 1.
• Hardware handshaking (RTS/CTS) enabled.
• Software handshaking (XON/XOFF) not enabled.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
“Address Book” Window – Serial Setup
3. After setting the correct parameters, click OK to return to the Crestron
Toolbox main window.
4. Click Tools | Network Device Tree, or click the network device tree icon
to display the “Network Device Tree” window. Use the Address Book
icon or the drop-down list at the lower left of the window to select the
appropriate address for the devices in the system. Communications are
confirmed when the network devices are displayed.
Network Device Tree
To view a specific device, expand the network device tree by clicking +. Expand the
network device tree until the device to be managed is selected. Right-click the
desired Net ID to open the sub-menu. This menu provides a wide range of functions,
including; change the Net ID, open text console, upload project, update firmware,
etc. Refer to the following figure.
22 • 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L Operations & Installation Guide - DOC. 6449
Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Network Device Tree Sub-Menu -Functions
NOTE: Crestron Toolbox displays a customized list of functions depending on the
type of device with which it is communicating.
TCP/IP Communication
This section explains how to configure a TPS-4L to communicate over Ethernet
using TCP/IP. These procedures assume that the touchpanel has been powered up
and connected properly.
PC-to-touchpanel communications can be implemented over TCP/IP as shown in the
following diagram. TCP/IP is the fastest method of communicating between the PC
and the touchpanel.
Typical Connection Diagram when Uploading a Touchpanel Project or Firmware to the
Touchpanel via TCP/IP
1. To establish TCP/IP communications with the touchpanel, a serial
connection must be established between the PC and touchpanel. Refer to
“Indirect Serial Communication” on page 21 for instructions.
2. While connected to the touchpanel, select Functions | Ethernet
Addressing. The touchpanel’s current IP address, IP mask and default
router are displayed.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
“Ethernet Address” Window
3. If necessary, enter a new IP address, IP Mask, and Default Router, or select
Enable DHCP and click OK.
NOTE: The touchpanel is capable of communicating via DHCP (Dynamic Host
Configuration Protocol). A netwo rk server uses this pr ot ocol to dynamically assign
IP addresses to networked devices. The DHCP client is not guaranteed to have a
particular TCP/IP address at any given time. If the DHCP is disabled, the network
administrator must assign the IP address. The Interface menu provides an
enable/disable feature for Ethernet and CIP (Crestron Internet Protocol).
4. Ensure that all devices are connected to the control processor. For TCP/IP,
use CAT5 straight through cables with 8-pin RJ-45 connectors to connect
the LAN port on the touchpanel and the LAN port on the PC to the Ethernet
hub. Alternatively, you can use a CAT5 crossover cable to connect the two
LAN ports directly, without using a hub. The following figures illustrate
pinouts for straight through and crossover RJ-45 cables. Pins 4, 5, 7, and 8
are not used.
RJ-45 Straight Through Cable – For Connection Through Hub
FROM
PIN
1 White/Orange Tx+ 1 Tx+
2 Orange Tx- 2 Tx3 White/Green Rc+ 3 Rc+
6 Green Rc- 6 Rc-
COLOR SIGNAL TO PIN SIGNAL
24 • 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L Operations & Installation Guide - DOC. 6449
Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
RJ-45 Crossover Cable – For Direct PC Connection
FROM
PIN
1 White/Orange Rc+ 3 Tx+
2 Orange Rc- 6 Tx3 White/Green Tx+ 1 Rc+
6 Green Tx- 2 Rc-
5. Once the cable connections are made, open Crestron Toolbox and click
Tools | Manage Address book to display the “Address Book” window.
6. Select the touchpanel from the address book or click Add Entry and type a
new name for the new device, such as tps4l-tcpip.
7. Click TCP as the connection type. Enter the IP address or hostname of the
touchpanel and click OK.
“Address Book” Window – TCP/IP Setup
COLOR SIGNAL TO PIN
SIGNAL
8. Click Tools | System Info to display the “System Info” window. From the
pull-down menu, select the entry created in step 7.
Creating the Touchpanel IP Table
If the touchpanel is to communicate with a control system over TCP/IP, an IP table
must be created on the touchpanel to identify the control system(s) it will
communicate with over TCP/IP.
Use the following instructions to create the IP table.
1. Select Functions | IP Table Setup from the Crestron Toolbox menu bar.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
“IP Table” Window
2. If the touchpanel already has an IP table, it is displayed at the top of the
window.
3. Click Add Entry to add a new IP table entry or select an existing IP entry
from the list and click Modify Entry. Up to 252 entries can be listed on a
touchpanels IP table. Click Remove [Del] to remove a selected IP entry or
click Clear List to remove all of the entries from the IP table.
NOTE: IP table entries that have not yet been sent to the device are listed in
red.
4. Click Load From File… to browse for a saved IP table.
“Open” Window
5. To enter a new IP ID, select the hexadecimal IP ID of the control system
from the IP ID list. The IP ID of the control system must match the IP ID
that is specified for the control system in the SIMPL Windows program.
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
“IP Table Entry” Window
NOTE: All IP table entries are set as Master and cannot be changed.
6. In the IP Address/Hostname field, enter the static IP address of the control
system, or if the control system is DHCP-enabled, its fully qualified domain
name. After entering all of the information, click OK to add the device to
the IP table.
7. Repeat this procedure for all the control systems that will control the
touchpanel.
8. Click Save To File… on the “IP Table” window to save this IP table to the
PC.
“Save As” Window
9. Once all of the control systems have been listed, click Send to Device on
the “IP Table” window to upload the IP table to the touchpanel. The
touchpanel will reboot and all of the table entries will be listed in black.
NOTE: When an IP table is sent to the touchpanel, the previously loaded IP table is
overwritten.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Adding the Touchpanel to the Control System IP Table
If the control system is to communicate with the TPS-4L over TCP/IP, the control
system's IP table must have an entry for the touchpanel. The entry should list the
touchpanel's IP ID and the internal gateway IP address 127.0.0.1. For more
information, refer to the latest version of the Crestron 2-Series Control System
Reference Guide (Doc. 6256).
Troubleshooting Communications
Use the following checklist if communication cannot be established with the control
processor.
1. Verify that you are using the correct cables. As described previously, an
RS-232 connection requires a straight-through serial cable. TCP/IP
connection requires a CAT5 cable with 8-pin RJ-45 connectors.
2. With a serial connection, verify that the correct COM port on the PC has
been selected. Some computers have more than one COM port; s ome may
be internal (e.g., for a modem). Consult the manufacturer’s documentation
for further information about the COM ports on your PC.
3. Remove and reapply power to the control system.
4. If communication still cannot be established, contact Crestron customer
service.
A control system source file has
the extension .smw. A compiled
SIMPL Windows file has the
extension .spz for a 2-Series
control system.
Uploading a SIMPL Windows Program
The SIMPL Windows file can be uploaded to the control system using SIMPL
Windows or via the Crestron Toolbox.
Upload via SIMPL Windows
1. Start SIMPL Windows.
2. Select File | Open to view the “Open” window, navigate to the SIMPL
Window file (.smw), and click Open.
3. Select Project | Transfer Program.
Upload via Crestron Toolbox
1. Verify that the procedure for “Communication Settings” that begins on page
20 has been performed.
2. Once communication is established, the Functions menu becomes available
when you right-click on the control system within the Network Device
Tree.
3. Select Functions | SIMPL Program…The “SIMPL Program” window
appears, as shown in the following figure, and permits you to browse for a
compiled program file (.spz), and to upload it to internal flash.
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
“SIMPL Program” Window
4. Browse for the appropriate .spz file in the “Open” window, and click Open.
“Open” Window
5. When the “SIMPL Program” window reappears, click Send.
6. To verify that the program has been transferred successfully, select
Functions | SIMPL Program. Details about the current program loaded in
the control system are displayed in the upper left corner of the “SIMPL
Program” window.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Upgrading Firmware
To take advantage of all the TPS-4L features, it is important that the unit contains the
latest firmware available. Please check the Crestron website for the latest version of
firmware. Not every product has a firmware upgrade, but as Crestron improves
functions, adds new features, and extends the capabilities of its products, firmware
upgrades are posted.
Typically, upgrade files are downloaded as .zip files. With Crestron Toolbox, it is
not necessary to extract the files before uploading; Crestron Toolbox will
automatically extract the file(s) for you. If you are uploading with a program other
than Crestron Toolbox, it may be necessary to extract the .csf file from the .zip file.
To upgrade the firmware, complete the following steps.
NOTE: A firmware upgrade file for the TPS-4L touchpanel has the extension .csf,
and is provided in a .zip file. The following is a typical firmware upgrade file name
for the TPS-4L.
tps-4l_c2n-ft-tps-4_qm-ftcc-tps_tps-4_2.007.0163.csf
NOTE: The following procedures assume that the TPS-4L is connected to the
Control system via Cresnet and that its unique Cresnet ID (Net ID) is set.
1. Make sure that “Establishing Communications,” which begins on page 20,
has been performed.
2. Open Crestron Toolbox.
3. Open the Network Device Tree (the firmware upgrade function is also
available in the SMW Program Tree window).
4. Click on the ‘+’ next to the device name to display the Net ID, then right-
click on the Net ID and select Functions | Firmware. (Refer to the
following illustration.)
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Network Device Tree Window – Right-Click Sub Menu
5. The “Firmware” window displays the model and current firmware version
as shown in the following graphic.
“Firmware” Window
6. Click Browse to display the Open window to locate the desired firmware
(.zip) file.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Locate Firmware in the “Open” Window
7. Highlight the desired .zip file and click Open to select the file and return to
the “Firmware” window. Note that Crestron Toolbox displays the actual
firmware file name, not the name of the .zip file. Click Send to transfer the
file. The File Transfer window monitors the transfer of the file and gives
you the option of canceling the transfer.
“File Transfer” Window
8. When the transfer is complete, the “Firmware” window reopens indicating
the new firmware version. Click Close after the file has been transferred.
NOTE: If problems arise when transferring any Cresnet file (touchpanel project
/firmware), lower the port speed baud rate to 38400 to match the Cresnet bus speed.
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Uploading VT Pro-e Projects
VT Pro-e projects (*.vtz files) may be uploaded via the VT Pro-e program (refer to
“Programming with VT Pro-e” on page 19), or they may be uploaded via Crestron
Toolbox. The process for uploading via Crestron Toolbox is essentially the same as
for upgrading firmware (refer to “Upgrading Firmware” on page 30.)
1. After making certain that communications has been established, open
Crestron Toolbox and open the Network Device Tree.
2. Click on the ‘+’ next to the device name to display the Net ID, then right-
click on the Net ID and select Functions | Project.
3. Use the “Project” window to browse for the desired project file, and click
Send to transfer the file. The “File Transfer” window monitors the transfer
of the file and gives you the option of canceling the transfer.
NOTE: The settings shown in the following graphic ensure that all required files
will be sent, and in the shortest possible time.
“Project” Window
Uploading Firmware & VT Pro-e Projects Via TCP/IP
Firmware upgrades and VT Pro-e project uploads can also be done with Crestron
Toolbox via TCP/IP communication. The procedure is essentially the same as for
upgrading firmware via Cresnet communications (refer to “Upgrading Firmware” on
page 30).
Once you have established TCP/IP communications as described in “TCP/IP
Communication” on page 23, proceed with the follo wi n g st eps.
1. Select Tools | System Info from the Crestron Toolbox main menu to
display the “System Info” window.
2. Use the Address Book icon or the drop-down list at the lower left of the
window to select the IP address of the TPS-4L. The system will retrieve the
data and the “System Info” window will appear similar to the following
figure.
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3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
“System Info” Window
3. To upgrade the firmware, select Functions | Firmware from the Crestron
Toolbox main menu.
• The “Firmware” window displays the model and current firmware
version. Click Browse to display the “Open” window to locate the
desired firmware (.zip) file. Highlight the file and click Open to select
it and return to the “Firmware” window.
• Click Send to transfer the file. The “File Transfer” window monitors
the transfer of the file and gives you the option of canceling the
transfer.
• When the transfer is complete, the “Firmware” window reopens
indicating the new firmware version. Click Close after the file has been
transferred.
4. Similarly, to upload a new VT Pro-e project, select Functions | Project
from the Crestron Toolbox main menu.
• Use the “Project” window to browse for the desired project file, and
click Send to transfer the file.
• The “File Transfer” window monitors the transfer of the file and gives
you the option of canceling the transfer.
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Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Problem Solving
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
TPS-4L Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
TPS-4L not
functioning.
Buttons do not
function when
pressed.
Button press
yields incorrect
result.
Net ID is not correct.
Net ID is not set to match
the Net ID specified in
SIMPL Windows.
Net ID is the same as
another device’s Net ID.
Net ID incorrect or does not
match SIMPL Windows
program.
Incorrect programming. Verify SIMPL Windows program.
Verify the Net ID In Crestron
Toolbox.
Verify SIMPL Windows program
for setting Net IDs.
Assign a different Net ID.
In Crestron Toolbox, check
Functions | CresnetID to verify Net
ID. Verify SIMPL Windows program
ID.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(http://www.crestron.com/) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the TPS-4L, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations & Installation Guide – DOC. 6449 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L • 35
3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Software License Agreement
This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity)
and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as
applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
LICENSE TERMS
Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Crestron (b) on a central processing unit
(“CPU”) owned or leased or otherwise controlled exclusively by You, and (c) only as authorized in this Agreement and the related
explanatory files and written materials provided by Crestron.
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup
copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed
copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
consent of Crestron.
If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are
installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted
back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or
instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services; or (c) pursuant
to any rental, sharing or “service bureau” arrangement.
The Software is designed as a software development and customization tool. As such Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
that You perform using the Software or Host Application is done entirely at Your own risk.
The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.
OTHER LIMITATIONS
You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.
You may not reverse engineer, decompile, or disassemble the Software.
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By
downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea,
Sudan, or Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited
from receiving the Software and (c) You agree to comply with the Export Laws.
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the
Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing
signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is
the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions,
undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any
action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party
alleged to have provided such waiver.
If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid
licenses from Crestron of its authorized agent.
36 • 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L Operations & Installation Guide - DOC. 6449
Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to
comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its
component parts.
PROPRIETARY RIGHTS
Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs,
animations, video, audio, music, text, and “applets” incorporated into the Software), the accompanying media and printed materials,
and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international
treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this
Agreement.
Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other
information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as
information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be
deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-tree, worldwide, perpetual,
irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the
same.
Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove
or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.
GOVERNING LAW
This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.
Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal
courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods, shall
not apply to this Agreement.
CRESTRON LIMITED WARRANTY
CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for
a period of ninety (90) days from the date of receipt, and (b) that any hardware accompanying the Software will be subject to its own
limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee
for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your
exclusive remedy for any claim or loss arising from the Software.
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for
which it was intended, or if it as been subjected to misuse, accidental damage, modification, or improper installation procedures.
Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly
obtained, or removed.
Notwithstanding any agreement to maintain or correct errors or defects Crestron, shall have no obligation to service or
correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from
(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not
maintained in accordance with the manufacturer’s specifications; or causes other than ordinary use; (2) improper installation by
anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by
Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized
hardware; or (4) modification of, alteration of, or additions to the Software undertaken by persons other than Crestron or Crestron’s
authorized agents.
ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED
EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR
REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE
PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL
CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND
(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.
Operations & Installation Guide – DOC. 6449 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L • 37
3.6-Inch Wall Mount Touchpanel Crestron Isys® TPS-4L
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, excha nge, or s ervice without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON
products, contact the factory and request an RMA (Return Merchandise
Authorization) number. Enclose a note specifying the nature of the problem, name
and phone number of contact person, RMA number, and return addr ess.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped
freight prepaid to CRESTRON, 6 Volvo Dri ve, Rockleigh, N.J., or its authorized
subsidiaries, with RMA number clearly marked on the outside of all cartons.
Shipments arriving freight collect or without an RMA number shall be subject to
refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a
15% restocking fee, plus shipping costs, on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to
be non-warranty, return freight costs shall be paid by the purchaser
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired po rt i o n of t he warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any warranty, including any implied warranties
of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed
by law are limited to the terms of this limited warranty. This warranty statement supercedes all
previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. WindowsMe/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
38 • 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L Operations & Installation Guide - DOC. 6449
Crestron Isys® TPS-4L 3.6-inch Wall Mount Touchpanel
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Operations & Installation Guide – DOC. 6449 3.6-inch Wall Mount Touchpanel: Isys® TPS-4L • 39
Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6449
15 Volvo Drive Rockleigh, NJ 07647 (2014335)
Tel: 888.CRESTRON 02.06
Fax: 201.767.7576 Specifications subject to
www.crestron.com
change without notice.
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