Crestron TPS-4500IMC User Manual

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-800-CRESTRON
Contents
Interface Module: TPS-4500IMC 1
Description.................................................................................................................................1
Functional Description ................................................................................................1
Physical Description.................................................................................................... 1
I/O Ports ......................................................................................................................1
Leading Specifications...............................................................................................................3
Setup .......................................................................................................................................... 4
Network Wiring........................................................................................................... 4
Hardware Hookup .......................................................................................................5
Problem Solving ........................................................................................................................ 8
Troubleshooting........................................................................................................... 8
Further Inquiries..........................................................................................................8
Future Updates ............................................................................................................9
Return and Warranty Policies..................................................................................................10
Merchandise Returns / Repair Service ......................................................................10
CRESTRON Limited Warranty.................................................................................10
Operations Guide - DOC. 5890 Contents i
Interface Module: TPS-4500IMC

Description

Functional Description

The TPS-4500IMC is designed specifically to serve as an interface module for the Crestron TPS-4500 tilt touchpanel. The sleek design of the touchpanel base left little room for all the connectors that define the touchpanel's versatility. Furthermore, since the panel is not a stationary user interface, it is impractical to have an excessive amount of cable connections directly to the touchpanel. As a result, it was necessary to connect the touchpanel to an interface module that could offer additional space for interconnections.

Physical Description

The TPS-4500IMC, shown on the next page, is supplied with every TPS-4500 tilt touchpanel. The module is housed in a black enclosure with silk-screened top panel. A network connector and video input connectors are located on one side of the unit. The opposite side offers a network/video connection to the touchpanel. At the shorter sides of the TPS-4500IMC, the enclosure extends to form feet at a right angle to the side. There are three holes per foot for inserting screws to further stabilize the unit to a mounting surface.

I/O Ports

There are five I/O ports available on the TPS-4500IMC. Refer to the diagram on the next page and the following bulleted items for descriptions of each port.
Operations Guide - DOC. 5890 Interface Module: TPS-4500IMC 1
Physical Views of the TPS-4500IMC
1.240 in
(3.150 cm)
0.235 in
(0.597 cm)
0.750 in
(1.905 cm)
0.750 in
(1.905 cm)
CAUTION:
Verify that jumpers and six-pin video connector are installed at all times, except for differential input (balanced) video signal. Refer to "Hardware Hookup" beginning on page 5 for details.
O
D
E
I
V
/
T
E
N
T
O
P
E
A
L
N
CRESTRON
TPS -4500 IMC
NET
24 Y Z
G
NTSC/PAL VIDEO
COMP
Y CS+
4.820 in
(12.243 cm)
5.325 in
(13.526 cm)
COMP
CS+Y _
_
2.000 in
(5.080 cm)
0.250 in
(0.635 cm)
NTSC/PAL VIDEO – These three ports are made active with
the purchase and installation of the TPS-VID, composite and S-video input for TV video card. Consult the latest revision of the TPS-VID Operations & Installation Guide (Doc. 5869) for details. Use either the two BNC connectors or the six-pin connector when connecting to a video source.
CAUTION: Except for differential input (balanced) video signal, the six-pin video connector with jumpers should be installed at all times. Refer to "Hardware Hookup" beginning on page 5 for details.
NET – This four-pin connector is used to connect to other four-
wire devices in the Cresnet system. If making network connections to Cresnet peripherals, refer to "Network Wiring" on page 4 for details.
2 Interface Module: TPS-4500IMC Operations Guide - DOC. 5890
NET/VIDEO – This 10-position RJ45 mates with the TPS-4500
touchpanel and has a dual purpose. Refer to the descriptions and pinout table that follow this paragraph.
1. This port provides network connection to the touchpanel.
2. This port also makes available composite or S-video input for TV video card (with the purchase and installation of the TPS­VID). Consult the latest revision of the TPS-VID Operations & Installation Guide (Doc. 5869) for details.
NET/VIDEO Pinouts
PIN # DESIGNATION DESCRIPTION
1 +24V Power (Network) 2 GND Ground (Network) 3 C+ Chrominance (Positive) 4 C- Chrominance (Negative) 5 Y Data (Network) 6 Z Data (Network) 7 Y+ Luminance (Positive)/Composite 8 Y- Luminance (Negative)/Composite 9 GND Ground (Network)
10 +24V Power (Network)

Leading Specifications

The table after this paragraph provides a summary of leading specifications for the TPS-4500IMC. Dimensions and weight are rounded to the nearest hundredth unit.
Leading Specifications for the TPS-4500IMC
SPECIFICATION DETAILS
Dimensions
Weight 0.51 lb (0.23 kg)
As of the date of manufacture, the TPS-4500IMC has been tested and found to comply with specifications for CE marking.
Operations Guide - DOC. 5890 Interface Module: TPS-4500IMC 3
Height: 2.00 in (5.08 cm) Width: 5.33 in (13.53 cm) Depth: 1.24 in (3.15 cm)

Setup

Network Wiring

NOTE: When making wire connections, refer to the latest revision of the Cresnet Network Interconnect Drawing (Doc. 5411). The document can be obtained from the Downloads page (CABLES and MANUAL Libraries) of the Crestron website (www. crestron.com). Search for the CRESNET.PDF files.
When calculating the wire gauge for a particular network run, the length of the run and the power factor of each network unit to be connected must be taken into consideration. If network units are to be daisy-chained on the run, the load factor of each network unit to be daisy-chained must be added together to determine the load factor of the entire chain. The length of the run in feet and the load factor of the run should be used in the following resistance equation to calculate the value on the right side of the equation.
Resistance Equation
40,000
Where:
R <
L x LF
The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the table after this paragraph.
Wire Gauge Values
RESISTANCE (R) WIRE GAUGE
416
618 10 20 15 22 13 24 (Doubled-CAT 5)
NOTE: All network wiring must consist of two twisted-pairs. One twisted pair is the +24V conductor and the GND conductor and the other twisted pair is the Y conductor and the Z conductor.
R = Resistance (refer to table below). L = Length of run (or chain) in feet. LF = Load factor of entire run (or chain).
4 Interface Module: TPS-4500IMC Operations Guide - DOC. 5890
NOTE: When daisy chaining network units, always twist the ends of the incoming wire and outgoing wire which share a pin on the network connector. After twisting the ends, tin the twisted connection with solder. Apply solder only to the ends of the twisted wires. Avoid tinning too far up or the tinned end becomes brittle and breaks. After tinning the twisted ends, insert the tinned connection into the network connector and tighten the retaining screw. Repeat the procedure for the other three network conductors.

Hardware Hookup

The TPS-4500IMC serves as an interface between the touchpanel and the Cresnet system. Refer to the illustration on the next page for proper connections; apply power last. When making network connections to the CNX Generation control system or Cresnet peripherals, refer to "Network Wiring" on page 4 for details. It is not necessary to make connections to a video source unless the TPS-VID has been installed into the touchpanel and a video window object resides on a page within the uploaded VisionTools™ Pro-e project.
Operations Guide - DOC. 5890 Interface Module: TPS-4500IMC 5
Hardware Hookup for the TPS-4500IMC
CONNECT TO TPS-4500
O
E
D
I
V
/
T
E
N
L
E
N
T
A
P
O
CRESTRON
TPS -4500 IMC
NET
NTSC/PAL VIDEO
G
ZY24
COMP
CY
COMP
Y
C
_
_
++S
S
CONNECT TO CNX
GENERATION
CONTROL SYSTEM
OR CRESNET
PERIPHERALS
* CONNECT
TO VIDEO
SOURCE
* Connect to a video source only if the TPS-VID expansion card is installed in the touchpanel. The BNC connector and screw terminal mini Phoenix connector is connected in parallel. Possible options are no connection, balance video using twisted pair cable, or unbalanced video using coax cable. Depending on the option, the two jumpers on the NTSC/PAL VIDEO six-pin connector remain attached or are removed.
CAUTION: If there is no video, do not make a connection to this port, but leave connector and jumpers attached to the NTSC/PAL VIDEO six­pin connector on the TPS-4500IMC. Failure to do so may damage the TPS-4500IMC.
Video balance is determined by external connections. Refer to the two diagrams on the next page.
6 Interface Module: TPS-4500IMC Operations Guide - DOC. 5890
Balanced Using Twisted Pair Cable
NTSC/PAL VIDEO
COMP
COMP
Y C +
JUMPERS
REMOVED.
C _
Y
+_SS
Unbalanced Using Coax Cable
NTSC/PAL VIDEO
COMP
Y
C
C _
+
+_SS
JUMPERS
REMAIN IN
PLACE.
COMP
Y
Operations Guide - DOC. 5890 Interface Module: TPS-4500IMC 7

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
TPS-4500IMC Troubleshooting
TROUBLE
CORRECTIVE ACTION
CAUSE(S)
POSSIBLE
Touchpanel does not function.
Touchpanel is not responding.
Touchpanel is not communicating to the network.
Touchpanel is not receiving network power. Incorrect network wiring. Touch screen to remove
Use Performance Viewport (via SIMPL Windows or VT Pro-e) to poll the network. Verify network connection to the touchpanel. Confirm that power is supplied to the network.
message and verify correct wiring to all connectors.

Further Inquiries

If after reviewing this Operations Guide for the TPS-4500IMC, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team by calling:
In the US and Canada, call Crestron’s corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
In Europe, call Crestron International at +32-15-50-99-50.
In Asia, call Crestron Asia at +852-2341-2016.
In Latin America, call Crestron Latin America at
+525-260-4336.
In Australia and New Zealand, call Crestron Pacific at +613-9480-2999.
8 Interface Module: TPS-4500IMC Operations Guide - DOC. 5890

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the TPS-4500IMC, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
The Downloads page of the Crestron website (www.crestron.com the reader to the location and description of each update. Check the site periodically for update availability and its subjective value.
) directs
Operations Guide - DOC. 5890 Interface Module: TPS-4500IMC 9

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me and WindowsNT/2000 are trademarks of Microsoft Corporation.
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Operations Guide - DOC. 5890 Interface Module: TPS-4500IMC 11
Crestron Electronics, Inc. Operations Guide – DOC. 5890
15 Volvo Drive Rockleigh, NJ 07647 12.00 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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