Crestron TPS-3000 User Manual

Crestron Isys® TPS-3000
6.4 Inch Tilt Touchpanel Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2005 Crestron Electronics, Inc.
Crestron Isys® TPS-3000 6.4 Inch Tilt Touchpanel
Contents
6.4 Inch Tilt Touchpanel: Crestron Isys® TPS-3000 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Specifications ..............................................................................................................2
Physical Description.................................................................................................... 5
Industry Compliance ...................................................................................................9
Setup .......................................................................................................................................... 9
Network Wiring........................................................................................................... 9
Identity Code ............................................................................................................. 10
Configuring the Touchpanel...................................................................................... 10
Hardware Hookup .....................................................................................................17
Recommended Touchscreen Cleaning ......................................................................20
Tilt Angle Tension Adjustment ................................................................................. 21
Programming Software............................................................................................................21
Earliest Version Software Requirements for the PC .................................................22
Programming with Crestron System Builder............................................................. 22
Programming with SIMPL Windows........................................................................ 23
Programming with VisionTools Pro-e....................................................................... 27
Reserved Join Numbers............................................................................................. 28
MultiByte International Characters ...........................................................................31
Uploading and Upgrading........................................................................................................ 31
Communication Settings ...........................................................................................32
Uploading a SIMPL Windows Program to a Control System ...................................34
Uploading a VT Pro-e Project ................................................................................... 35
Firmware Upgrade..................................................................................................... 37
Problem Solving ......................................................................................................................39
Troubleshooting......................................................................................................... 39
Further Inquiries........................................................................................................ 40
Future Updates ..........................................................................................................40
Software License Agreement................................................................................................... 41
Return and Warranty Policies.................................................................................................. 43
Merchandise Returns / Repair Service ......................................................................43
CRESTRON Limited Warranty.................................................................................43
Operations Guide – DOC. 6076A Contents i
Crestron Isys® TPS-3000 6.4 Inch Tilt Touchpanel
6.4 Inch Tilt Touchpanel:
®
Crestron Isys

Introduction

Features and Functions

TPS-3000
The TPS-3000 is a member of the signature family of Crestron® touchpanels. It packs
all the power and performance of an Isys
amazing ergonomics and one-hand control. Its compact stature makes the TPS-3000
perfect for the home, especially in locations like home theaters, bedrooms and the
home office.
Functional Summary
• 6.4" (1.26 cm) active matrix color display
65,563 colors
640 x 480 screen resolution
16-bit non-palette graphics
8 Mb of Flash & 8 Mb of DRAM memory
Built-in time-based correction for stable video and graphics
Balanced/unbalanced composite video and S-video input; supports
NTSC/PAL formats
Full screen video capability
Up to 4,000 digital and analog signals; up to 999 serial signals
Built-in microphone and two speakers (half duplex intercom capable)
Stores and plays back WAV sound files
Stereo headphone jack
Fast graphics performance: import photographs, drawings, and icons
Support for downloadable fonts – proportional* and non-proportional
Foreign language text
Position lock feature provides durable support of panel at any angle of
inclination between 30 and 80 degrees
Includes a
TPS-IMPC for system connection
®
touchpanel in a stylish model that offers
* Proportional fonts: the width of each character differs with the character shape, for example, the letter M
is wider than the letter I. All characters in non-proportional fonts are spaced equally.
The TPS-3000 features a 6.4-inch (16.26 cm) active matrix display that provides the
finest quality video and graphics available on a screen of its size. The TPS-3000 also
features the 65,563-color Isys engine, which produces a graphic display of incredible
brightness and depth. Multiple graphics can be displayed on the TPS-3000 without
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6.4 Inch Tilt Touchpanel Crestron Isys® TPS-3000
any shift in color depth or quality. The TPS-3000 also supports real-time video as
standard and can accommodate any Crestron balanced video distribution product.
The TPS-3000's audio capabilities include stereo audio speakers that offer built-in
volume control, a built-in microphone and built-in WAV sound file capability.
Sound can be generated by the panel by using downloaded wave files (.WAV) or can
be mixed in from an external line level audio source. The audio amplifiers output 2
Watts per channel. A built-in microphone in the touchpanel is amplified to produce a
line level differential output. The microphone amplifier has two modes, AGC or
fixed gain. The AGC is selectable using an internal join number, refer to “Reserved
Join Numbers” on page 28.
A "Dynamic range" compression feature is provided for the TPS-3000. When
enabled, the audio amplifier gain is reduced dynamically for loud signal levels, thus
eliminating most distortion at the speakers. For quiet audio signals, the gain is not
reduced. When "Dynamic range" compression is turned off (default), the audio
amplifier gain remains fixed for all signal levels at the given volume setting.
The "RS-232 Port for Touch Output" operation is similar to TPS-5000/6000. When
selected, touch coordinates are transmitted to external devices via RS-232 for
processing commands.

Specifications

The following tables provide a summary of specifications for the TPS-3000
touchpanel.
Specifications for the TPS-3000 Touchpanel
SPECIFICATION DETAILS
Cresnet Power Usage
Default Net ID 03
Timeout Adjustable from 0 to 120 minutes (Default = 10 min.)
Signal Join Maximums
Control System Update Files
2-Series Control
System
CEN/CN-TVAV Version 5.13.12V.UPZ or later
CNMSX-AV/PRO Version 5.12.63X.UPZ or later
CNRACKX/-DP Version 5.07.06W.UPZ or later
ST-CP Version 4.02.04S.UPZ or later
Continued on the following page
1,2,3
22 Watts (0.92 Amp @ 24 VDC) Not including TPS-IMPC (1.0 W)
4000 Digital, 4000 Analog, 999 Serial
Version C2-2004.CUZ or later
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Crestron Isys® TPS-3000 6.4 Inch Tilt Touchpanel
Specifications for the TPS-3000 Touchpanel (Continued)
SPECIFICATION DETAILS
Acceptable File Extensions
4
SIMPL Windows
.smw .spz .bin .csz
projectname.smw (source file) projectname.spz (compiled file for 2-Series) projectname.bin (compiled file for CNX generation) projectname.csz
(compiled file for CNX generation with SIMPL+)
VT Pro-e
.vtp .vtz
Firmware .csf
Audio
projectname.vtp (source file) projectname.vtz (compiled file)
TPS-3000xxxxxx.csf (panel firmware)
Balanced (20 kΩ) & unbalanced (10 k) line level
stereo input through TPS-IMPC/IMW
Maximum input level 2Vrms single ended, 4Vrms differential with internal volume control and two speakers.
Balanced line level microphone with AGC output via TPS-IMPC/IMW
Maximum output level 1Vrms single ended, 2Vrms differential
Built-in WAV file (8bit 8kHz mono PCM type & key click capability
Stereo headphone mini-phone jack on rear of unit
Speaker amplification: 2 Watts per channel
Microphone: 600 Ohms balanced and 300 Ohms
unbalanced mic out
Video
Direct Composite/S-video input through TPS-IMPC/IMW, Balanced 100 Ω, Unbalanced 75 Ω.
Built-in time base correction for stable video and graphics
Video can be displayed full screen or in a window
NTSC and PAL supported
De-interlaced (still) and line doubled (motion)
modes are supported
Brightness, contrast, hue and saturation adjustments
Memory 5
8MB internal flash memory (7MB for user display lists), 8MB of DRAM
Screen Dimensions 6.4"/16.3 cm diagonal
Screen Viewing Angles:
Y Dir. (X=0o): +40o (from top), -55o (from bottom)
X Dir. (Y=0o): +60o (from right), -60o (from left)
Screen Resolution 640 x 480 pixels
Color
16 Bit non-palette graphics with color key video window capability, 64,000 colors
Continued on the following page
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TPS-3000 3
6.4 Inch Tilt Touchpanel Crestron Isys® TPS-3000
Specifications for the TPS-3000 Touchpanel (Continued)
SPECIFICATION DETAILS
Display Type Touch-sensitive active matrix color LCD
Enclosure Injection-molded plastic faceplate in black and silver
CPU
Cresnet® Via TPS-IMPC/IMW
RS-232 RJ-11 connector for console
Operating Temperature and Humidity
Dimensions and Weight
Additional Options
63MIPs Coldfire processor running Isys generation firmware
Default settings: 115200, 8 bit, parity none, stop bit 1
50º to 113º F (10º to 45º C),
10 to 90% Relative Humidity (non-condensing)
Height: 7.56 in (19.21 cm)
Width: 8.40 in (21.34 cm)
Depth: 7.21 in (18.32 cm)
Weight: 3.44 Lbs. (1.56 kg) without IMPC unit
4.02 Lbs. (1.82 kg) with IMPC unit
HBK-3000 cable management hatchback also ensures that unauthorized users cannot disconnect the cables
SMK-3000 rotating base kit (330 degrees) also reduces the chance of theft and includes the HBK-3000 hatchback
1. The latest versions can be obtained from the Downloads | Software Updates section of the Crestron website. Refer to NOTE after last footnote.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
3. CNX update files are required for either CNMSX-AV/PRO or CNRACKX/-DP. Filenames for CNX update files have a UPZ extension and ST-CP files are in one EXE or zipped UPZ file. To avoid program problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X).
4. Extension requires a prefix specific to the touchpanel type. In DETAILS, projectname represents the assigned project name, and xxxxxx represents a version number.
5. The memory in a TPS-3000 is not upgradeable.
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers only. New users are required to register to obtain access to certain areas of the site (including the FTP site).
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TPS-3000 Operations Guide – DOC. 6076A
Crestron Isys® TPS-3000 6.4 Inch Tilt Touchpanel

Physical Description

The 6.4-inch (16.26 cm) touch sensitive viewing screen is located on the front of the TPS-3000 touchpanel. The electronic hardware is housed in a black and silver molded plastic enclosure, shown after this paragraph. This touchpanel is designed for placement on a tabletop or other flat surface. It possesses a hinged base, which can tilt from 30 to 80 degrees. All audio, RS-232, video, network, and power connections are made at the rear panel on the base of the unit. A grille located on the base of the unit conceals two speakers and the microphone is located at the top center of the touchscreen.
Front View
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6.4 Inch Tilt Touchpanel Crestron Isys® TPS-3000
Back View with HBK-3000 (Hatchback Option Sold Separately)
Optional Hatchback HBK-3000
Optional SMK-3000 (Rotating Base Accessory Sold Separately and Includes HBK-3000)
6 6.4 Inch Tilt Touchpanel: Crestron Isys
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TPS-3000 Operations Guide – DOC. 6076A
Crestron Isys® TPS-3000 6.4 Inch Tilt Touchpanel
Physical View of the TPS-3000 Touchpanel (Front)
Physical View of the TPS-3000 Touchpanel (Side)
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6.4 Inch Tilt Touchpanel Crestron Isys® TPS-3000
Physical View of the TPS-3000 Touchpanel (Bottom)
Physical Views of the TPS-3000 Touchpanel (Back)
8 6.4 Inch Tilt Touchpanel: Crestron Isys
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TPS-3000 Operations Guide – DOC. 6076A
Crestron Isys® TPS-3000 6.4 Inch Tilt Touchpanel

Industry Compliance

As of the date of manufacture, the TPS-3000 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Setup

Network Wiring

CAUTION: In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire, and only Crestron Certified Wire, should be used. Failure to do so, may incur additional charges if support is required to identify performance deficiencies as a result of using improper wire.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators).
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
NOTE: When installing network wiring, refer to the latest revision of the wiring diagram(s) appropriate for your specific system configuration, available from the Crestron website.
When calculating the wire gauge for a particular Cresnet® run, the length of the run and the Cresnet power usage of each network unit to be connected must be taken into consideration. If Cresnet units are to be daisy-chained on the run, the Cresnet power usage of each unit to be daisy-chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The length of the run in feet and the Cresnet power usage of the run should be used in the resistance equation below to calculate the value on the right side of the equation.
Resistance Equation
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6.4 Inch Tilt Touchpanel Crestron Isys® TPS-3000
The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the following table.
Wire Gauge Values
RESISTANCE WIRE GAUGE
4 16
6 18
10 20
15 22
13 Doubled CAT5
8.7 Tripled CAT5
NOTE: All Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.
NOTE: For additional general information on video connections over CAT5, refer to the latest version of the Crestron CAT5 Wiring Reference Guide (Doc. 6137) which is available from Crestron website.
NOTE: For larger networks (i.e., greater than 28 network devices), it may be necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs or varying types of network devices, it may be desirable to add a hub/repeater after only 20 network devices.

Identity Code

Every equipment and user interface within the network requires a unique Cresnet Identity code (Net ID). These codes are assigned a two-digit hexadecimal number from 03 to FE. Refer to "Interface Menu” on page 12 for instructions on setting the unit's Net ID. The Net ID of the unit must match the Net ID specified in the SIMPL Windows program. Refer to “Setting the Net ID in Device Settings” on page 24 for an example of a SIMPL Windows program.

Configuring the Touchpanel

NOTE: The only connection required to configure the touchpanel is power (supplied via Cresnet). Refer to “Hardware Hookup” on page 17 for details.
To configure the unit, it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The MAIN MENU for configuring the touchpanel appears when a finger is held to
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Crestron Isys® TPS-3000 6.4 Inch Tilt Touchpanel
the touchscreen as power is applied. Remove your finger when the message "SETUP MODE" appears on the touchscreen.
Upon entering SETUP MODE, the MAIN MENU, shown below, displays four buttons: Touch Screen Calibration, Exit and Run Program, Setup, and Diagnostics.
The Exit and Run Program button verifies that all of the setup information has been saved to the EEPROM and displays the main page that has been programmed into your system. The remaining buttons on the MAIN MENU open other menus, which are discussed in subsequent paragraphs.
MAIN MENU
This menu can also be obtained via digital reserved join number 17242.

Calibration Menu

Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button's image. Select the Touch Screen Calibration button to display the CALIBRATION MENU, shown below. The CALIBRATION MENU offers the choice to initiate calibration with the Perform Calibration button or return to the previous screen with the Return button. Choose an option by touching the correct button.
If you proceed to calibrate the touchpanel, the screen displays the message "Touch Upper Left" centered on the panel with a cross hair in the corner. Touch the cross hair in the corner of the screen to initiate calibration. Another message, "Touch Upper Right", appears with a cross hair in the correct corner. Touch the corner of the screen. A final message, “Touch Lower Right”, appears with a cross hair in the correct corner. Touch the corner of the screen to conclude calibration and return to the MAIN MENU.
CALIBRATION MENU
NOTE: When touching the screen during calibration, be as accurate as possible. Use the tip of a capped pen or the eraser end of a pencil. To cancel calibration and return to the CALIBRATION MENU without saving calibration data, create a calibration error by touching the screen in the same spot three times.
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