Crestron TPS-12L, TPS-15L, TPS-17L User Manual

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Crestron TPS-12L/15L/17L

Isys

Wall Mount Touchpanels

Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

Contents

Isys® Wall Mount Touchpanels: TPS-12L/15L/17L 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Internal Block Diagram ............................................................................................... 4

Specifications ..............................................................................................................5

Physical Description.................................................................................................... 8

Industry Compliance .................................................................................................20

Setup ........................................................................................................................................ 21

Network Wiring......................................................................................................... 21

Ethernet .....................................................................................................................21

CAT5 Wiring............................................................................................................. 21

QuickMedia Wiring................................................................................................... 22

Identity Code ............................................................................................................. 23

Configuring the Touchpanel...................................................................................... 24

Mounting Options......................................................................................................39

Hardware Hookup .....................................................................................................40

Recommended Cleaning............................................................................................ 42

Programming Software............................................................................................................43

Earliest Version Software Requirements for the PC .................................................43

Programming with Crestron SystemBuilder.............................................................. 43

Programming with SIMPL Windows........................................................................ 43

Programming with VisionTools Pro-e....................................................................... 46

Example Program...................................................................................................... 50

Uploading and Upgrading........................................................................................................ 51

Establishing Communication.....................................................................................51

Programs, Projects and Firmware.............................................................................. 52

Program Checks ........................................................................................................53

Problem Solving ......................................................................................................................54

Troubleshooting......................................................................................................... 54

Check Network Wiring..............................................................................................55

Reference Documents................................................................................................56

Further Inquiries........................................................................................................57

Future Updates ..........................................................................................................57

Software License Agreement................................................................................................... 58

Return and Warranty Policies.................................................................................................. 60

Merchandise Returns / Repair Service ......................................................................60

CRESTRON Limited Warranty.................................................................................60

Operations Guide – DOC. 6355A Contents • i

Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

Isys® Wall Mount Touchpanels: TPS-12L/15L/17L

Introduction

The Crestron Isys® TPS-12L, TPS-15L and TPS-17L family of wall mount

touchpanels offer high brightness and contrast combined with a super wide viewing

angle to deliver crisp, detailed images under all conditions. For simplicity within this

guide, these touchpanels are referred to as TPS-12L/15L/17L except where noted.

The features and specifications (except for screen size and resolution) for all three

touchpanels are identical.

Features and Functions

• 12, 15 and 17 inch (widescreen) active matrix touchscreen displays

• Screen resolutions: TPS-12L 800 x 600, TPS-15L 1024 x 768,

TPS-17L 1280 x 768

• 16.7 million colors, 24-bit Isys and Synapse™ image rendering algorithm

• Full-motion video with gamma correction and motion adaptive deinterlacing; full screen video capability

• Built-in time base correction for stable video and graphics

• Supports composite, S-video and component inputs in both NTSC

and PAL formats

• Supports QuickMedia™ transport technology, which affords expanded AV connectivity through a streamlined wiring solution

• Supports Crestron Home

• Up to 4,000 digital and analog signals; up to 999 serial signals

• Built-in biamplified speaker system and microphone

• Stores and plays back WAV sound files

• Stereo headphone jack

• Balanced stereo audio input and output

• 10BaseT/100BaseTX high-speed Ethernet, 802.3U compliant, full

duplex, auto switching

graphics with 8-bit alpha channel

CAT5 balanced A/V connectivity

(Continued on following page)

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Features and Functions (Continued)

• High speed Cresnet® communications

• Five backlit “softkey” buttons (one reset and four programmable

Isys®

Isys power and beauty are infused throughout Crestron’s entire touchpanel lineup. Under the hood, the TPS-12L/15L/17L offers vibrant 24-bit color depth to produce incredible 3D graphics, high-res images, translucence, dynamic text and graphics, full-motion animations, multimode objects and dramatic transition effects, all with astonishing speed.

Synapse™

buttons)

• 128 MB of DDR RAM, 32 MB of internal flash (expandable to 160 MB)

• Includes a TPMC-CH-IMC to facilitate A/V connections

• Wall, lectern and rack mounting options

• Available in black with silver accent or white with gray accent

Crestron’s exclusive Synapse Image Rendering Algorithm enables system programmers to produce amazing graphics – faster and easier. Advanced antialiasing delivers crisper, sharper objects and text. Enhanced 3D effects add new depth and style. And because Synapse is native to the touchpanel, memory requirements and upload time are substantially reduced.

High Performance Video

The TPS-12L/15L/17L can display full-motion video from an external AV source, either full screen or in a scalable window. Motion adaptive deinterlacing brings out the finest detail, minimizing visible scan lines and motion artifacts for a truly remarkable picture. Advanced gamma correction and built-in time base correction ensure accurate color reproduction and a jitter-free image. Two video inputs provide for connectivity to QuickMedia and PVID video distribution switches (such as the CNX-PVID8X3 or CNX-PVID8X4).

High Quality Audio

The high-powered biamplified speaker system provides amplification for external AV sources and supports intercom functionality in combination with the integrated microphone. Customized WAV files can be loaded on the touchpanel to add dimension to the touchscreen graphics with personalized sounds, button feedback and voice prompts. The TPS-12L/15L/17L touchpanels are also equipped with balanced output for microphone audio that can be connected to a Crestron CNX-BIPAD8 or similar Crestron CAT5 audio receiver.

Crestron Home® CAT5 AV

Connecting audio and video sources to the TPS-12L/15L/17L is facilitated using inexpensive CAT5 wire, enabling direct connection to Crestron’s popular CAT5 balanced audio and video distribution switchers. A single video input port accepts signals from composite, S-video and standard definition components sources over wiring distances of up to 750 feet. A bidirectional audio port receives stereo program audio and intercom signals and outputs audio from the internal microphone. To facilitate direct connection of conventional video and audio devices, an external interface module is included.

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

QuickMedia™

The TPS-12L/15L/17L is also equipped with a single QuickMedia input port. Through QuickMedia (QM), the TPS-12L/15L/17L interfaces directly with Crestron’s QM-based MediaManager products using a single CAT5e type cable. Over wiring distances of up to 300 feet, the QM input port accepts video signals from composite, S-video and standard definition component sources along with discrete audio signals from one stereo program source and up to two microphones. For more information on QM applications, refer to the latest revision of the Crestron MediaManager Applications Guide (Doc. 6244) which is available from the Crestron website (http://www.crestron.com/manuals

NOTE: The TPS-12L/15L/17L does not support RGB.

High-Speed Connectivity

Both Cresnet and high-speed Ethernet are standard on the TPS-12L/15L/17L, providing for easy network integration and seamless communications with Crestron control systems. In addition, a USB port is provided for future applications. The "RS-232 Port for Touch Output" operation transmits touch coordinates to external devices via RS-232 for “Touch-The-PC” and other functions.

Cresnet®

Cresnet is the communications backbone for many Crestron touchpanels, keypads, lighting controls and other devices. The Cresnet bus is a simple, yet flexible 4-wire network that provides rock-solid bidirectional communication and power for up to 252 Cresnet devices.

Memory

The TPS-12L/15L/17L touchpanels feature 128 MB DDR RAM and 32 MB Flash, with a built-in Compact Flash slot that allows flash memory expansion up to 160 MB.

Versatile Flush-Mount Design

The TPS-12L/15L/17L is designed for flush-mount installation in a wall, lectern or similar flat surface. A variety of mounting accessories is offered including optional back box and 19” rack mount kit. Five backlit pushbuttons are also provided, allowing for quick access to commonly used functions such as volume, home and reset.

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Internal Block Diagram

The following diagram represents the switching abilities of the TPS-12L/15L/17L. The diagram depicts the video, audio and connectivity paths available.

Internal Block Diagram of the TPS-12L/15L/17L

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

Specifications

Specifications for the TPS-12L/15L/17L are listed in the following table.

TPS-12L/15L/17L Specifications

SPECIFICATION DETAILS

Touchscreen Display

Display Type TFT active matrix color LCD

Size

Aspect Ratio

Resolution

Brightness

Contrast

Color Depth

Illumination Backlit fluorescent

Viewing Angle

Touchscreen Resistive membrane

Processor

CPU

Processing Speed 410 MIPS (Dhrystone 2.1 benchmark)

Memory

DDR RAM 128 MB

Flash

Graphic Engine

Ethernet

TPS-12L: 12 inch (30.5 cm) diagonal TPS-15L: 15 inch (38.1 cm) diagonal TPS-17L: 17 inch (43.2 cm) diagonal widescreen

TPS-12L: 4:3 SVGA TPS-15L: 4:3 XGA TPS-17L: 15:9 WXGA

TPS-12L: 800 x 600 TPS-15L: 1024 x 768 TPS-17L: 1280 x 768

TPS-12L: 400 nits TPS-15L: 400 nits TPS-15L: 350 nits TPS-17L: 450 nits

TPS-12L: 300:1 TPS-15L: 300:1 TPS-15L: 700:1 TPS-17L: 400:1

TPS-12L: 18-bit, 256k colors TPS-15L: 24-bit, 16.7M colors TPS-17L: 24-bit, 16.7M colors

TPS-12L: ±70º horizontal, +45/-55º vertical TPS-15L: ±85º horizontal and vertical TPS-17L: ±88º horizontal and vertical

32-bit Freescale Coldfire Microprocessor

32 MB, expandable to 160 MB via compact flash

Isys engine, 24-bit non-palette graphics + 8-bit alpha channel translucence, 16.7 million colors, Synapse image rendering algorithm, multi-mode objects, dynamic graphics, fullmotion (60 fps) animation, transition effects, color key video windowing

10BaseT/100BaseTX, auto-switching, autonegotiating, full/half duplex, TCP/IP, UDP/IP, CIP, IEEE 802.3U compliant

(Continued on following page)

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

TPS-12L/15L/17L Specifications (Continued)

SPECIFICATION DETAILS

Video

Signal Types

Formats NTSC 480i or PAL 576i

Color Depth 24-bit, 16.7M colors

Features

Audio

Hardware Features

Audio Feedback (WAV) 8-bit PCM, mono, 8 kHz sampling rate

D-A Conversion (via QM

only)

Amplification

Power Requirements

Cresnet Power Usage

Default NET ID 03

Minimum 2-Series Control System Update File

Timeout

Signal Join Maximum 4000 Digital, 4000 Analog, 999 Serial

Environmental

Temperature 41º to 113ºF (5º to 45ºC)

Humidity 10% to 90% RH (non-condensing)

Enclosure

Construction (all mounting kits sold separately)

Front Bezel

Dimensions

Height

Width

2, 3, 4

Auto-detecting composite, S-video or component

Single-window scalable to full-screen, input switching between QM and VIDEO inputs, time base correction, gamma correction, line doubling, motion adaptive deinterlacing, reverse 3:2/2:2 pulldown

Built-in microphone and biamplified speakers, stereo headphone output, internal volume control and audio mixer

24-bit, 48 kHz

Biamplified, mono, 5 Watts for high frequency, 5 Watts for low frequency

TPS-12L: 43 Watts (1.8 Amps @ 24 Volts DC) TPS-15L: 65 Watts (2.7 Amps @ 24 Volts DC) TPS-17L: 74 Watts (3.1 Amps @ 24 Volts DC)

Version 3.137 or later

Adjustable from 0 to 120 minutes (Default = 10 minutes)

TPS-12L: Metal, flush mountable, 8U 19” rackmountable TPS-15L & TPS-17L: Metal, flush mountable, 9U 19” rack-mountable

Injection molded plastic; black w/silver accent or white w/gray accent

TPS-12L: 11.80 in (29.98 cm) TPS-15L: 13.59 in (34.52 cm) TPS-17L: 13.81 in (35.06 cm)

TPS-12L: 13.61 in (34.57 cm) TPS-15L: 14.17 in (35.99 cm) TPS-17L: 16.98 in (43.11 cm)

(Continued on following page)

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

TPS-12L/15L/17L Specifications (Continued)

SPECIFICATION DETAILS

Dimensions (Continued)

Depth

Weight

Available Models

TPS-12LB Isys 12” Wall Mount Touchpanel, Black

TPS-12LW Isys 12” Wall Mount Touchpanel, White

TPS-15LB Isys 15” Wall Mount Touchpanel, Black

TPS-15LW Isys 15” Wall Mount Touchpanel, White

TPS-17LB

TPS-17LW

Included Accessories

TPMC-CH-IMC5

Available Accessories

BB-12L/15L/17L Pre-construction Wall Mount Back Box

PMK-12L/15L/17L Pre-construction Wall Mount Kit

TMK-12L/15L/17L Trim Ring

MMK-12L/15L/17L Mud Ring

WMKT-12L/15L

WMKT-17L Lectern Mount Kit with Trim Ring

WMKM-12L/15L

RMK-12L/15L/17L Rack Mount Kit

TPMC-CH-IMW CAT5 Balanced AV Interface Wall Plate

TPS/TPMC-CBL-T Triamese Interface Cables

QM-TX QuickMedia Transmitter

ST-PK Programming Cable Kit

1. Applies to part number 6500221 and 6501302 only.

2. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.

3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.

4. When loading VisionTools® Pro-e files or firmware through the RS-232 port of the control system, be sure that the baud rate is set to 38400 (Cresnet speed) or lower. Otherwise, Crestron Toolbox™ may post the “Transfer Failed” message.

5. For networks without CAT5 audio and video, the TPMC-CH-IMC is included to convert unbalanced video sent over coax cable and balanced/unbalanced audio sent over shielded, twisted-pair wiring to CAT5 cabling for connection to the touchpanels. The TPMC-CH-IMC is not for use with QuickMedia.

TPS-12L: 3.80 in (9.66 cm) TPS-15L: 3.80 in (9.66 cm) TPS-17L: 3.80 in (9.66 cm)

TPS-12L: 8.5 lbs (3.86 kg) TPS-15L: 9.4 lbs (4.26 kg) TPS-17L: 12.7 lbs (5.76 kg)

Isys 17” Widescreen Wall Mount Touchpanel, Black

Isys 17” Widescreen Wall Mount Touchpanel, White

CAT5 Balanced AV Interface Module (refer to TPMC-CH-IMC specifications for complete information)

Lectern or Post-construction Wall Mount Kit with Trim Ring

Post-construction Wall Mount Kit with Mud Ring

NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users

Operations Guide – DOC. 6355A Isys® Wall Mount Touchpanels: TPS-12L/15L/17L • 7

Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

may be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

This section provides information on the connections, controls and indicators available on your TPS-12L/15L/17L.

TPS-12L Physical View

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

TPS-15L Physical View

TPS-17L Physical View

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

TPS-12L Overall Dimensions (Top, Front and Bottom View) TPS-12L (Side View)

10.79 in

(27.41 cm)

11.80 in

(29.98 cm)

0.61 in

(1.55 cm)

13.61 in

(34.57 cm)

LAN

12.70 in

(32.26 cm)

2.09 in

(5.31 cm)

3.80 in

(9.66 cm)

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

TPS-12L Overall Dimensions (Rear View)

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

TPS-15L Overall Dimensions (Top, Front and Bottom View) TPS-15L (Side View)

12.56 in

(31.90 cm)

13.59 in

(34.52 cm)

14.17 in

(35.99 cm)

13.27 in

(33.69 cm)

0.61 in

(1.55 cm)

LAN

2.09 in

(5.31 cm)

3.80 in

(9.66 cm)

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

TPS-15L Overall Dimensions (Rear View)

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

TPS-17L Overall Dimensions (Top, Front and Bottom View) TPS-17L (Side View)

12.81 in

(32.53 cm)

13.81 in

(35.06 cm)

16.98 in

(43.11 cm)

16.07 in

(40.81 cm)

0.61 in

(1.55 cm)

3.80 in

(9.66 cm)

2.09 in

(5.31 cm)

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

TPS-17L Overall Dimensions (Rear View)

13.21 in

(33.56 cm)

0.71 in

(1.80 cm)

4.69 in

(11.91 cm)

10.88 in

(27.62 cm)

15.57 in

(39.53 cm)

0.30 in

(0.76 cm)

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

TPS-12L/15L/17L Connectors (TPS-15L Shown)

NOTE: All connections to the TPS-12L/15L/17L are made through the ports on the rear panel. These ports are not accessible after the touchpanel is mounted in a wall or in a lectern.

Connectors, Controls & Indicators

CONNECTORS

CONTROLS &

INDICATORS

(Continued on following page)

RS-232

DESCRIPTION

(1) 6-pin RJ-11 female; Computer console, touch output or mouse/touch input port; Bidirectional RS-232 up to 115.2k baud; Hardware and software handshaking support.

PIN # DESCRIPTION

1 CTS

2 GND

3 RXD

4 TXD

5 RTS

6 N/C (Not

connected)

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

Connectors, Controls & Indicators (Continued)

CONNECTORS

CONTROLS &

INDICATORS

DESCRIPTION

RS-232

(Continued)

LAN

GREEN

LED

PIN 8

NET

YELLOW

LED

PIN 1

Pin 2 Pin 1

Pin 3 Pin 4

USB

HEADPHONES3

7 MEMORY SLOT

In the event that modular cables or an RJ-11 to DB9F adapter is not available, the following diagram provides information so that the cable can be fabricated on site. (Alternatively, Crestron cable number STCP-502PC is sold separately.)

(1) 8-wire RJ-45 with two LED indicators; 10BaseT/100BaseTX Ethernet port; Green LED indicates link status; Yellow LED indicates Ethernet activity.

PIN SIGNAL PIN SIGNAL

1 TX + 5 N/C 2 TX - 6 RC 3 RC+ 7 N/C 4 N/C 8 N/C

Four-position terminal block connector for data and power. Connects to Cresnet control network.

Pin 1 (24) Power Pin 2 (Y) Data Pin 3 (Z) Data Pin 4 (G) Ground

(1) 6-32 screw, chassis ground lug.

(1) USB Type B female (reserved for future applications)

PIN DESCRIPTION

1 +5 VDC

2 Data -

3 Data +

4 Ground

(1) 3.5 mm TRS mini phone jack; Output power: 12 mW per channel; Minimum impedance: 32 Ω.

(1) Type II Compact Flash card slot for memory expansion (up to 160 MB).

(Continued on following page)

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Connectors, Controls & Indicators (Continued)

4, 5, 6, 7

5, 8, 9

8, 10

(1) 8-wire RJ-45 female, QuickMedia input port; Signal types: Auto-detecting component (YP S-video (Y/C) or composite video with stereo program audio and (2) microphone channels;

DESCRIPTION

bPr

Video formats: NTSC 480i or PAL 576i; Connects to QM output port of a QM-TX or other QuickMedia device via CresCAT-QM or CresCAT-IM cable; Maximum cable length: 300 feet (aggregate distance from QM origination).

(1) 8-wire RJ-45 female, CAT5 balanced video input port; Signal types: Auto-detecting component (YPbPr), S-video (Y/C) or composite video; Video formats: NTSC 480i or PAL 576i; Input impedance: 100 Ω balanced; Connects to any Crestron CAT5 balanced video source or TPMC-CH-IMC interface module (included) via CresCAT® cable or TPS/TPMCCBL-T “triamese” cable (sold separately); Maximum cable length: 500 feet (component), 750 feet (S-video or composite).

(1) 8-wire RJ-45 female, bidirectional CAT5 balanced audio port; Signal type: receives (1) balanced stereo audio signal and transmits (1) balanced stereo audio signal from internal microphone; Maximum input level: 4 V Maximum output level: 2 V

rms

;

; Input/output impedance: 600 Ω; Connects to any other Crestron CAT5 balanced audio port or TPMC-CH-IMC interface module (included) via CresCAT

cable or TPS/TPMCCBL-T “triamese” cable (sold separately); Maximum cable length: 1000 feet.

(4) Backlit “softkey” buttons, programmable (1) Backlit hard reset button, reboots the touchpanel.

CONNECTORS

CONTROLS &

INDICATORS

11 BUTTONS11

1. Interface connectors for NET and some TPMC-CH-IMC ports are provided with the unit.

2. This connector is reserved for future applications.

3. Plugging in headphones will mute the built-in speakers.

4. The QM port is not connected through any “IMC” interface.

5. Only one video source may be displayed at a time.

6. Does not support RGB.

QM IN

VIDEO IN

AUDIO I/O

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

7. The eight-pin RJ-45 QuickMedia transport port accepts CAT5E/CAT6 carrying audio, video and microphone signals. The QM input port conforms to the 568B wiring standard. Refer to the following table for connector pinouts.

RJ-45 PIN

NUMBER

1 WHITE/ORANGE - CHROMINANCE (- Pr)

2 ORANGE + CHROMINANCE (+ Pr)

3 WHITE/GREEN - LUMINANCE (- Y)

4 BLUE + AUDIO

5 WHITE/BLUE - AUDIO

6 GREEN + LUMINANCE (+ Y)

7 WHITE/BROWN - COMPOSITE (- Pb)

8 BROWN + COMPOSITE (+ Pb)

8. Use only the TPMC-CH-IMC Interface Module when connecting this port. Use of other “IMC” products could damage the panel.

9. This eight-pin RJ-45 port provides connectivity to the CNX-PVID or the TPMC-CH-IMC Interface Module. This port provides component, composite or S-video balanced input to the touchpanel over CAT5 wiring. Refer to the following table for connector pinouts.

1 WHITE/ORANGE + Composite + Luminance + Y

2 ORANGE - Composite - Luminance - Y

3 WHITE/GREEN N/A + Chrominance + Pb

4 BLUE N/A N/A + Pr

5 WHITE/BLUE N/A N/A - Pr

6 GREEN N/A - Chrominance - Pb

7 WHITE/BROWN N/A N/A N/A

8 BROWN N/A N/A N/A

10. This eight-pin RJ-45 port provides connectivity to the CNX-BIPAD or the TPMC-CH-IMC Interface Module. This port uses CAT5 wiring and provides audio input to the touchpanel and output from the touchpanel’s built-in microphone. Refer to the following table for connector pinouts.

PIN WIRE COLORS (568B) AUDIO I/O

1 WHITE/ORANGE + Mic Left Out

2 ORANGE - Mic Left Out

3 WHITE/GREEN + Mic Right Out

4 BLUE + Audio Left In

5 WHITE/BLUE - Audio Left In

6 GREEN - Mic Right Out

7 WHITE/BROWN + Audio Right In

8 BROWN - Audio Right In

11. Refer to “Hard Button Programming” on page 49 for details.

WIRE COLORS

(EIA 568B)

WIRE COLORS

(568B)

QM ASSIGNMENT COMPOSITE,

S-VIDEO, COMPONENT AND AUDIO

COMPOSITE S-VIDEO COMPONENT

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Industry Compliance

As of the date of manufacture the TPS-12L/15L/17L has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

Setup

Network Wiring

When wiring the network, consider the following:

• Use Crestron Certified Wire.

• Use Crestron power supplies for Crestron equipment.

• Provide sufficient power to the system.

CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators

• For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality.

For more details, refer to “Check Network Wiring” on page 55.

Ethernet

The TPS-12L/15L/17L also uses high-speed Ethernet for communications between the device and a control system, computer, digital media server and other IP-based devices.

For information on connecting Ethernet devices in a Crestron system, refer to the latest version of the Crestron e-Control



Reference Guide (Doc. 6052).

CAT5 Wiring

Category 5 (CAT5) wiring is a twisted pair cable designed for Ethernet networks. These networks operate at speeds of up to 100 Megabits per second (Mbps) using the 100BaseT standard. Crestron takes advantage of this specification for a variety of audio and video applications.

Crestron recommends using CresCAT, CresCAT-D or CresCAT-Q wiring solutions.

The following chart shows the maximum recommended cable lengths for various signal formats.

Recommended Maximum Cable Lengths for Audio/Video via Crestron Certified Wire

FORMAT MAXIMUM DISTANCE

Composite 750 feet

S-Video 750 feet

Component 500 feet

Audio 1000 feet

For more information, refer to the latest version of the Crestron CAT5 Wiring Reference Guide (Doc. 6137).

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

QuickMedia Wiring

The Crestron QuickMedia cable (sold under the name “CresCAT-QM”) contains one CAT5E cable and one Cresnet cable in Siamese jackets. Installation of any QM device is as simple as installing CresCAT-QM wires from the output of one device to the input of another. Installations are flexible, affordable and fast. For more information, refer to the latest revision of the Crestron MediaManager Applications Guide (Doc. 6244).

CresCAT-QM Cable

CresCAT-QM

Cable

NOTE: Do not untwist the two wires in a single pair for more than 1/3-1/2” (0.84-1.27 cm) when making a connection. The twists are critical to canceling out interference between the wires.

The aggregate cable length of a signal path originating at a QM transmitter and terminating at the TPS-12L/15L/17L must not exceed 300 feet (90 meters). Video signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths and is not peculiar to either Crestron and/or QuickMedia systems. To ensure sufficient bandwidth, the maximum aggregate cable length should not exceed 300 feet. The use of lower-resolution signals may allow increased cable length but must be tested by the installer with the sources to be used. The QM pin assignment is based on the EIA/TIA 568B RJ-45 Jack standard.

NOTE: When using CresCAT-QM wiring, four additional wires are included for making Cresnet® connections.

When connecting multiple QM devices, the route between a QM origination point (transmitter) and a QM endpoint (receiver) cannot have more than two midpoints (e.g. QM-MD7x2 or other QM switchers). Refer to the diagram on the following page when configuring a QM network.

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

QM Network Topology

Identity Code

Net ID

IP ID

The Net ID of the TPS-12L/15L/17L has been factory set to 03. The Net IDs of multiple TPS-12L/15L/17L devices in the same system must be unique. The Net ID is set using the internal setup menu (refer to “Interface Menu” on page 26). Net ID may also be set from a personal computer (PC) via the Crestron Toolbox™ (refer to “Establishing Communication” on page 51).

When setting the Net ID, consider the following:

• The Net ID of each unit must match an ID code specified in the SIMPL Windows program.

• Each network device must have a unique Net ID.

For more details, refer to the Crestron Toolbox help file.

The IP ID is set within the TPS-12L/15L/17L’s table using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPS-12L/15L/17L devices in the same system must be unique.

When setting the IP ID, consider the following:

• The IP ID of each unit must match an IP ID specified in the SIMPL Windows program.

• Each device using IP to communicate with a control system must have a unique IP ID.

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Configuring the Touchpanel

NOTE: The only connection required to configure the touchpanel is power (supplied via Cresnet). Refer to “Hardware Hookup” on page 40 for details.

To configure the unit it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The MAIN MENU for configuring the touchpanel appears when a finger is held to the touchscreen as power is applied or after the hardware reset button is pressed and released. Remove your finger when the message "SETUP MODE" briefly appears on the touchscreen.

Upon entering SETUP MODE the MAIN MENU, as shown in the following illustration, displays four buttons: Touch Screen Calibration, Exit and Run Program, Setup and Diagnostics.

The Exit and Run Program button verifies that all of the setup information has been saved to the EEPROM and displays the main page that has been programmed into your system. The remaining buttons on the MAIN MENU open other menus which are discussed in subsequent paragraphs.

MAIN MENU

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

Calibration Menu

CALIBRATION MENU

Touch Perform Calibration. The message “Touch Upper Left” appears centered on the panel with a cross hair in the upper left corner. Touch the center of the cross hair in the corner of the screen to initiate calibration. Another message, “Touch Upper Right”, appears with a cross hair in the correct corner. Touch the center of the cross hair in the corner of the screen. A final message, “Touch Lower Right”, appears with a cross hair in the correct corner. Touch the center of the cross hair in the corner of the screen to conclude calibration and return to the CALIBRATION MENU.

NOTE: When touching the screen during calibration be as accurate as possible. Use the tip of a capped pen or the eraser end of a pencil. To cancel calibration and return to the CALIBRATION MENU without saving calibration data, create a calibration error by touching the screen in the same spot three times.

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Setup Menu

To obtain the SETUP MENU press the Setup button from the MAIN MENU. The SETUP MENU offers a series of buttons which open additional menus and displays and are detailed in subsequent paragraphs. The SETUP MENU also provides Down/Up buttons to control Screen Brightness, Key Backlight and Standby Timeout. The Hardkey Test Results indicators will light when each respective button is pushed on the touchpanel. After setup parameters have been selected, select the Return button to return to the MAIN MENU.

NOTE: For convenience the current CRESNET ID setting is displayed in the upper left corner.

NOTE: All touchpanel settings are automatically saved in non-volatile memory.

SETUP MENU

Interface Menu

The touchpanel communicates with a control system to activate commands or to display feedback from components within the system. The communication interface must be correctly specified or communication will not occur. To set communication parameters select the Interface button located on the SETUP MENU and display the INTERFACE MENU, shown after this paragraph.

The Cresnet network identity number (CRESNET ID also known as the Net ID) is displayed on the INTERFACE MENU. Net ID is the two-digit hexadecimal number. The hexadecimal number can range from 03 to FE and must correspond to the Net ID set in the SIMPL Windows program of the Cresnet system. Matching IDs between touchpanel and SIMPL Windows program is required if data is to be successfully transferred. Net ID for the TPS-12L/15L/17L is factory set to 03. No two devices in the same system can have the same Net ID.

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INTERFACE MENU

Two buttons adjacent to the hexadecimal display, DOWN and UP, decrease and increase the Net ID by one, respectively.

The four buttons at the bottom define how the RS-232 port can be used; as a console port (i.e. loading touchpanel projects and firmware), a touch output port (communication of touch coordinates to an external device), a mouse input port (allows a mouse to control the touchpanel) and an external touch input (allows another device to control the touchpanel).

The Ethernet Enable and Disable buttons determine the status of the touchpanel’s Ethernet communications.

NOTE: The TPS-12L/15L/17L does not support a wireless Ethernet connection.

There may be Ethernet devices (i.e. a control system) on the network that communicate with the touchpanel via CIP (Cresnet Internet Protocol). Two buttons located on the INTERFACE MENU determine if the touchpanel is capable of this type of communication. Select Enable to permit this protocol recognition and Disable to prohibit any CIP connection. CIP must be enabled for the touchpanel to communicate with other Crestron Ethernet devices.

Select the Save and Return button located on the INTERFACE MENU to save changes and return to the SETUP MENU.

Ethernet Setup Menu

Selection of the Ethernet button from the SETUP MENU displays the ETHERNET SETUP MENU. This menu provides buttons for Ethernet Status Test (for details such as the IP Address, Subnet Mask, Default Router, IP Table, etc.), DHCP Enable/Disable and Static IP Options. Each of the Static IP Options has its own menu, as shown in the illustrations on the following pages. The enable/disable Ethernet feature is provided on the INTERFACE MENU. Ethernet settings are made through Crestron Toolbox. Refer to the TCP/IP Communications section of

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“Establishing Communication”, which starts on page 51 for additional Ethernet setup details.

ETHERNET SETUP MENU

ETHERNET STATIC IP SETTINGS

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ETHERNET DNS SETTINGS

ETHERNET WINS SETTINGS

Selection of the DHCP Enable button from the ETHERNET SETUP MENU displays the DHCP options Renew and Release.

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ETHERNET SETUP MENU (DHCP ENABLED)

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RS-232 Menu

The touchpanel allows for one of four RS-232 communication modes:

• Console (i.e. loading projects and firmware)

• Touch Output (communication of touch coordinates to an external device)

• Mouse Input (allows a mouse to control the touchpanel)

• External Touch Input (allows another device to control the touchpanel)

For convenience the RS-232 MENU also permits the selection of the RS-232 communication options Baud Rate, Data Bits, Stop Bits, Parity, RTS On/Off and XON-XOFF On/Off.

Touch the communication option to select communication parameters and then select Save and Return to save the RS-232 settings and return to the SETUP MENU.

Default settings: Console mode, Baud Rate: 115200, data bits: 8, stop bits: 1, parity: none, RTS off and XON/XOFF off.

RS-232 MENU

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QM Setup

To open the QM SETUP menu, press the QM button from the SETUP MENU. The QM SETUP menu offers controls for selecting Peak and Boost in Video, S-Video and Component modes.

After these parameters have been set, select the Return button to return to the SETUP MENU.

QM SETUP

Refer to the following table for additional QM SETUP MENU details.

QM Setup Details

QM SETUP

SCREEN

DESCRIPTION

CONTROL

Auto Compensation Disable

Auto Compensation Enable

QM Preset

Load Preset Will load the selected QM Preset.

Store Preset

Restore Default

QM Settings

(Continued on following page)

Turns off auto compensation.

Turns on auto compensation. When auto compensation is on, the QM receiving device uses the auto compensation data received from the QM transmitter.

Displays the current QM Preset number. Saved presets can also be called up using this control. The - and + buttons decrement and increment the displayed value.

Will store any changes you have made to the QM setup at the displayed preset number.

Restores the QM settings to their original defaults.

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QM Setup Details (Continued)

QM SETUP

SCREEN

CONTROLS

DESCRIPTION

Peak

Boost

Video

S-Video

Component

Peak adjusts for high frequency attenuation that can occur over long cable lengths.

Boost compensates for overall signal loss that can occur over long cable lengths.

Puts the menu in Video mode so that you can adjust the peak and boost signals for video.

Puts the menu in S-Video mode so that you can adjust the peak and boost signals for S-video.

Puts the menu in Component mode so that you can adjust the peak and boost signals for component video.

General Audio Setup

To open the GENERAL AUDIO SETUP menu press the Audio button from the SETUP MENU. The GENERAL AUDIO SETUP menu offers a series of buttons that adjust the volume level as indicated by the gauges. Speaker Volume, Line Volume, Key Click Volume, WAV Volume and Headphone Volume are independently adjustable. Controls for Bass, Treble and Headphone Balance are also provided.

The Play Test WAV File button plays a short audio file. The Restore Default Audio Settings button returns all audio parameters to their default settings. Selection of the QM Input button from the GENERAL AUDIO SETUP menu displays the QM AUDIO INPUT SETUP menu. This menu allows adjustment of volume levels for QM audio inputs. After audio parameters have been set, select the Return button to return to the SETUP MENU.

GENERAL AUDIO SETUP

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Refer to the following table for additional GENERAL AUDIO SETUP menu details.

General Audio Setup Details

GENERAL AUDIO

SETUP SCREEN

CONTROL

Play Test WAV File Plays a short WAV audio file.

Restore Default Audio Settings

Mute

Speaker Volume

Line Volume

Key Click Volume

WAV Volume

Headphone Volume

Bass

Treble

Headphone Balance

Returns audio settings to their factory defaults.

A separate Mute button is provided for each of the volume controls.

The volume of all audio inputs (line, key click and WAV) is affected by the Speaker Volume control. If the Speaker Volume control is set to 100% the volume for any audio input is at maximum. If the Speaker Volume is set to 0% the value of all audio inputs is overridden and the touchpanel is silent. If the Speaker Volume is a percentage (say 50%), then all audio inputs can only achieve half their value.

Adjusts line level audio with the – and + buttons.

Adjusts the level of the key click sound with the – and + buttons.

Adjusts the volume of the WAV file with the – and + buttons. Click Play Test WAV File button to sample and adjust the volume as a pre-loaded WAV file plays.

Adjusts the level of the headphones with the – and + buttons. (This control is visible only when headphones are connected.)

Adjusts the overall bass output with the – and + buttons.

Adjusts the overall treble output with the – and + buttons.

Adjusts the overall left/right balance of the headphone output with the – and + buttons. (This control is visible only when headphones are connected.)

DESCRIPTION

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QM AUDIO INPUT SETUP

Refer to the following table for additional QM AUDIO INPUT SETUP menu details.

QM Audio Input Setup Details

QM AUDIO INPUT

SETUP SCREEN

DESCRIPTION

CONTROL

Restore Default Input Settings

Mute

Prog Volume

Mic 1 Volume

Mic 2 Volume

Returns audio settings to their factory defaults.

A separate Mute button is provided for each of the three inputs.

Adjusts program audio with the – and + buttons.

Adjusts the level of microphone 1 with the – and + buttons.

Adjusts the level of microphone 2 with the – and + buttons.

Video Setup

The touchpanel can display composite, S-video and component video input from one of the selected sources or from the QM input connector in both NTSC and PAL formats. Select the Video button from the SETUP MENU to display the first VIDEO SETUP menu, shown in the following illustration. You can select Setup QM Video, Setup Video or choose one particular input source.

A second VIDEO SETUP menu provides controls for Video Preset (+ and -), Load Preset and Store Preset. Controls for Brightness, Contrast, Saturation and Hue are provided independently for each video source.

The Restore Default Color Settings button resets the controls to the factory settings. After video parameters have been set, select the Return button to return to the SETUP MENU.

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Refer to the following graphics and tables for additional information.

VIDEO SETUP

Video Setup Details

VIDEO SETUP

SCREEN

CONTROL

Setup QM Video

Video

S-Video

Component

Setup Video

Video

S-Video

Component

DESCRIPTION

Displays the VIDEO SETUP menu. By default, the VIDEO SETUP menu displays video controls: Brightness, Contrast, Saturation and Hue on the right side of the menu.

Pressing this before pressing the Setup QM Video button will open the VIDEO SETUP menu in Video mode.

Pressing this before pressing the Setup QM Video button will open the VIDEO SETUP menu in S-Video mode.

Pressing this before pressing the Setup QM Video button will open the VIDEO SETUP menu in Component mode.

Displays the VIDEO SETUP menu. By default, the VIDEO SETUP menu displays video controls: Brightness, Contrast, Saturation and Hue on the right side of the menu.

Pressing this before pressing the Setup Video button will open the VIDEO SETUP menu in Video mode.

Pressing this before pressing the Setup Video button will open the VIDEO SETUP menu in S-Video mode.

Pressing this before pressing the Setup Video button will open the VIDEO SETUP menu in Component mode.

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VIDEO SETUP (Second Screen)

Video Setup Details – Video, S-Video and Component

VIDEO SETUP

SCREEN

DESCRIPTION

CONTROL

Video Selects composite video source at Video In.

S-Video Selects S-video at Video In.

Component Selects Component video at Video In.

Enable Black & White

Auto Detect

Return Reverts to the previous menu.

Video Preset

Load Preset Will load the selected video preset.

Store Preset

Restore Default Color Values

1, 2, 3

1, 2

Brightness

Contrast

Saturation

Hue

Enables display of black & white input signal.

Enabling the auto-detect mode automatically selects video source connected to the Video In input.

Displays the current video preset number. Saved presets can also be called up using this control. The - and + buttons decrement and increment the displayed value.

Will store any changes you have made to the video setup at the displayed preset number.

Restores the video settings to their original defaults.

Adjusts video image brightness with the – and + buttons.

Adjusts video image contrast with the – and + buttons.

Adjusts video image saturation with the – and + buttons.

Adjusts video image hue with the – and + buttons.

(Continued on following page)

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Video Setup Details – Video, S-Video and Component (Continued)

VIDEO SETUP

SCREEN

CONTROL

DESCRIPTION

Overscan

None

Normal

Max

1. Video default is zero (0) for each of the video parameters (brightness, contrast, saturation and hue).

2. Adjustment applies to the currently selected video source only.

3. Hue is not available with component video.

These controls adjust the amount of video information at the edges of the image. This part of the video picture is usually beyond the display capabilities of the screen.

Sets the video screen so there is no overscan. The amount of used screen area is smallest in this configuration.

Sets the video screen for normal overscan. This results in more area of the screen being used.

This sets the video screen area to the maximum. The screen area is largest in this configuration. All video information at the edges is visible.

Diagnostics Menu

The Diagnostics button from the MAIN MENU contains controls for diagnostic tools. The diagnostic tools should only be used under supervision from a Crestron customer service representative during telephone support. The options available from the DIAGNOSTICS MENU are numeric in nature and their interpretation is beyond the scope of this manual.

DIAGNOSTICS MENU

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Mounting Options

The TPS-12L/15L/17L touchpanel installs simply and cleanly into existing or newly constructed walls with an assortment of pre- and post-construction mounting options. All mounting options are provided separately from the actual touchpanel. Refer to the following table for a complete list of mounting options.

TPS-12L/15L/17L Mounting Options

PRE-

CONSTRUCTION

OPTION

Back Box Kit -

Pre-Construction

Mount Kit

Mud Mount Kit

(Accessory)

Trim Mount Kit

(Accessory)

- Wall Mount Kit - Mud

- Wall Mount Kit - Trim

POST-

CONSTRUCTION

OPTION

MODEL NUMBER

BB-12L

BB-15L

BB-17L

PMK-12L

PMK-15L

PMK-17L

MMK-12L

MMK-15L

MMK-17L

TMK-12L

TMK-15L

TMK-17L

WMKM-12L

WMKM-15L

WMKT-12L

WMKT-15L

WMKT-17L

DOCUMENT

NUMBER

6357

6362

6367

6358

6363

6368

6359

6364

6369

6360

6365

6370

6359

6364

6360

6365

6370

NOTE: Pre-construction refers to framed walls prior to hanging drywall. Post-construction refers to framed walls with drywall hung.

NOTE: Rack mounting kits (RMK-12L and RMK-15L) are also available for these touchpanels. Refer to the latest versions of the RMK-12L and RMK-15L Installation Guides (Docs. 6361 and 6366, respectively).

Touchpanel Mounting

Tools Required: #2 Phillips tip screwdriver

1. If the cover plate is attached, use a #2 Phillips screwdriver to loosen and remove the four screws and plate.

2. Connect all required cables to the touchpanel. Refer to “Hardware Hookup” on page 40 for details.

3. Insert the touchpanel (without its bezel) into the mounting option and align the eight screw holes.

4. Insert and tighten the eight supplied screws (finger tight and then using a #2 Phillips screwdriver, tighten an additional 1/8-turn).

5. Cover the mounted unit with the bezel. Refer to the illustration following this step.

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Exploded view of Mounting the TPS-12L in the Optional BB-12L Back Box

Ventilation

Touchpanel Removal

If it is necessary to remove the touchpanel after it has been installed into a mounting surface, complete the following steps in the order provided to remove the touchpanel. The only tool required is a #2 Phillips tip screwdriver.

1. Lift the bezel off the touchpanel. Do not apply excessive pressure to the touchscreen.

2. Loosen and remove the screws that secure touchpanel to the mounting option in use.

3. Using equal pressure, carefully remove the touchpanel from the opening.

4. If necessary, secure and label the attached cables before disconnecting them from the back of the touchpanel.

Hardware Hookup

The TPS-12L/15L/17L should be used in a well-ventilated area. The venting holes should not be obstructed under any circumstances. If the TPS-12L/15L/17L is hot to the touch, consider using forced air ventilation.

To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consideration must be given if installed in a closed or multi-unit rack assembly since the operating ambient temperature of the rack environment may be greater than the room ambient temperature. Contact with thermal insulating materials should be avoided on all sides of the unit.

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Connect the Device

Make the necessary connections as called out in the illustration on the following page. Refer to “Network Wiring” on page 21 before attaching the 4-position terminal block connector. Apply power after all connections have been made.

CAUTION: Do not apply excessive pressure to the touchscreen display during handling. Doing so can crack the screen and damage the touchpanel.

NOTE: The maximum continuous current from equipment under any external load conditions shall not exceed a current limit that is suitable for the minimum wire gauge used in interconnecting cables. The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring.

NOTE: The headphone output is for WAV and Line audio only. It does not carry the microphone signal. Use the AUDIO OUT on the TPMC-CH-IMC for the microphone signal.

NOTE: TPS-12L/15L/17L touchpanels include a TPMC-CH-IMC Interface Module for system connection. The TPMC-CH-IMC serves as an interface between the touchpanel, external A/V system, microphone output and the Cresnet system. Refer to the TPMC-CH-IMC Operations Guide (Doc. 6345) for hardware hookup using this interface.

NOTE: For CAT5 and QuickMedia connections, use Crestron Certified Wire.

NOTE: Crestron recommends an independent power supply for the touchpanel.

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Hardware Connections for the TPS-12L/15L/17L

USB:

RESERVED FOR

FUTURE

APPLICATIONS

GROUND

LAN

RS-232:

TO COMPUTER OR

OTHER RS-232

DEVICE

LAN:

10BaseT/100BaseTX

HIGH SPEED

ETHERNET TO LAN

NET: TO CONTROL SYSTEM AND

OTHER CRESNET

DEVICES

AUDIO I/O:

BALANCED

HEADPHONES

COMPACT FLASH

CARDS

AUDIO IN

& MIC OUT

OVER CAT5

VIDEO IN:

BALANCED

VIDEO INPUT

OVER CAT5

QM IN:

QUICKMEDIA

VIDEO, AUDIO

& MIC INPUT

OVER CAT5

CAUTION: Only use the TPMC-CH-IMC Interface Module when connecting the VIDEO IN and AUDIO I/O ports. The use of other “IMC” products could damage the panel.

NOTE: The QM port is not connected through any “IMC” interface.

Recommended Cleaning

Keep the surface of the touchscreen free of dirt, dust or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality.

For best cleaning results use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid getting moisture beneath the bezels.

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Programming Software

Have a question or comment about Crestron software?

Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website.

Crestron has developed an assortment of Windows-based software tools to develop a Cresnet system. The following are the minimum recommended software versions for the PC:

Software

TASK REQUIRED SOFTWARE VERSION

Program control system to operate TPS-12L/15L/17L.

Upload program and firmware. Crestron Toolbox version 1.0 or later.

For graphical touchscreen design.

Program with simple wizards for QuickMedia systems using a TPS-12L/15L/17L (optional but recommended).

SIMPL Windows version 2.06.16 or later with Library update 342 or later. Also requires Crestron Database version 17.2.0 or later.

Crestron VisionTools® Pro-e version 3.4.0.7 or later.

Crestron SystemBuilder™ version 2.0 or later (requires SIMPL Windows, VT Pro-e, Crestron Database and Crestron Engraver). Refer to software release notes or Crestron website for other required Crestron software packages.

Programming with Crestron SystemBuilder

Crestron SystemBuilder is the easiest method of programming but does not offer as much flexibility as SIMPL Windows. For additional details, download SystemBuilder from the Crestron website and examine the extensive help file.

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the TPS-12L/15L/17L, it is recommended to use SystemBuilder for configuring and tuning a QuickMedia system.

SIMPL Windows is Crestron’s premier software for programming Crestron control systems. It is organized into two separate but equally important “Managers”.

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Configuration Manager

Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library.

• To incorporate the TPS-12L/15L/17L (Cresnet) into the system, drag the TPS-12L/15L/17L from the Touchpanels | Touchpanels (Cresnet) folder of the Device Library and drop it in the System Views.

Locating the TPS-12L/15L/17L (Cresnet) in the Device Library

• To incorporate the TPS-12L/15L/17L (Ethernet) into the system, drag the TPS-12L/15L/17L from the Touchpanels | Touchpanels (Ethernet) folder of the Device Library and drop it in the System Views.

Locating the TPS-12L/15L/17L (Ethernet) in the Device Library

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• The system tree of the control system displays the device in the appropriate slot with a default Net ID or IP ID as shown in the following illustration.

NOTE: Observe that there is both an Ethernet device in Slot 8 and a Cresnet device in Slot 9 of the following illustration. It is possible to have both types of device attached to a control system so long as the control system has either a built-in or expansion Ethernet interface.

C2Net Device, Slot 8 and 9

• Additional TPS-12L/15L/17L devices are assigned different Net ID (for Cresnet devices) or IP ID (for Ethernet devices) numbers as they are added.

• If necessary, double click a device to open the “Device Settings” window and change the Net ID or IP ID, as shown in the following figures.

“TPS-12L (Cresnet) Device Settings” Window (Same as window for TPS-15L and TPS-17L)

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

“TPS-15L (Ethernet) Device Settings” Window (Same as window for TPS-12L and TPS-17L)

Program Manager

Multi-mode objects offer high-

erformance programming!

• The ID code specified in the SIMPL Windows program must match the Net ID or IP ID of each unit.

Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

Programming with VisionTools Pro-e

Touchpanel screens should be created in VisionTools Pro-e to allow switching of source signals to desired outputs as well as selection of the system mode. There are no special programming requirements to use the functions of the TPS-12L/15L/17L in a room-control system.

Multi-Mode Objects

The single most-advanced VT Pro-e high-performance programming technique involving the TPS-12L/15L/17L is the concept of multi-mode objects. A multi-mode object (i.e. button, legend, etc.) is an object drawn on a VT Pro-e page that can have one or more active and inactive visible settings (modes).

For examples, refer to http://www.crestron.com/exampleprograms multi-mode object examples. This file contains the VT Pro-e touchpanel files and SIMPL Windows files that illustrate the high-performance capabilities of multi-mode objects.

and search for

WAV File Audio Messages

The TPS-12L/15L/17L touchpanels are capable of playing audio messages as system prompts and responses. These files are recorded as WAV files on a PC using an audio utility such as Sound Recorder that is packaged with Microsoft Windows 95/98/Me/XP/NT/ 2000™. Files from other sources may also be converted to an acceptable format by using this or a similar utility. Many other audio utilities are

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available commercially or as shareware. The TPS-12L/15L/17L touchpanels only accept the following WAV file format: PCM, 8KHz, mono, 8-bit. For more information about how to use Sound Recorder, refer to its User’s Guide and extensive help information provided with the software. Also refer to the help file in VT Pro-e to learn how to use its audio tool, Sound Manager, to attach WAV files to a touchpanel project.

Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.

NOTE: Touchpanel WAV files can be obtained from the Wave LC Library of the Crestron FTP site.

Bit Depth and File Size

A bit depth refers to the number of memory bits used to store color data for each pixel in a raster image. A touchpanel raster image consists of a rectangular grid of picture elements (pixels). Each pixel uses the same amount of memory to store its color data. The amount of memory is called the bit depth of the image.

Greater bit depths are required to represent finer gradations of color. Increasing bit depth necessarily increases file size. A black and white drawing requires only one bit per pixel to store all the available color information. Using a 32-bit per pixel bit depth for a black and white image increases the file size 32 times without adding anything to the black and white image quality.

In an 8-bit per pixel system, the associated 8-bits of video memory for every screen pixel contain a value referring to a location in an 8-bit color table. In this way any one of the specific 256 color table locations is assigned to a pixel.

A 16-bit highcolor system is considered sufficient to provide life-like colors. It is encoded using 5-bits to represent red, 5-bits to represent blue and (since the human eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).

In a 24-bit graphics display, the video memory allocates 24 bits for each pixel on the screen enabling each pixel to take on any one of a possible 16.7 million colors. Each 24-bit value is composed of 8-bits for red, 8-bits for green and 8-bits for blue. These triplets of 8-bit values are also referred to as the red, green and blue color planes. A 24-bit image is actually composed of three component images which combine to create the truecolor picture. The reason this is called truecolor is that this is near the maximum number of colors the human eye is able to detect.

Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do not enhance the precision of the color representation but act as an alpha channel that represents pixel translucence. The 32-bit truecolor has become popular on the computer desktop to provide effects such as translucent windows, fading menus and shadows.

In graphics intensive applications such as touchpanels, raising or lowering the color depth of the displayed graphics can achieve a balance of performance and quality. Lower color depths do not require as much frame buffer memory or display bandwidth, allowing them to be generated and displayed more quickly. Increasing color depth results in higher color quality at the expense of display speed and responsiveness. By using mostly 8-bit or 16-bit graphics and holding the 32-bit graphics to a minimum (e.g. for a family photo, etc.), you can create a sophisticated project that will fit in the memory space provided and have the touchpanel remain very responsive.

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Relationship of Bits to Colors

NUMBER OF BITS NUMBER OF COLORS

1 bit Black and White

2 bits 4 Colors

4 bits 16 Colors

8 bits 256 Colors

16 bits 65,536 Colors (Highcolor)

24 bits 16.7 million Colors (Truecolor)

32 bits

When creating a VT Pro-e project you can elect to compress and reduce the image size in the “Page Properties” window for the entire page and/or perform the same function of reducing the image size using the “Image Properties” window. A reduction in image size will save a considerable amount of memory space for your project.

In VT Pro-e, the Compress checkbox permits the image to be compressed when compiling. The 16 Bits checkbox converts a 24-bit or 32-bit image to 16 bits. This conversion to a 16-bit image may cause the loss of some subtle shading. To compensate for this, use the dithering to simulate the original shading. Various dithering types are available. Refer to the following illustrations.

16.7 million Colors plus Transparency

VT Pro-e “Page Properties” Window – Bit Depth Selection VT Pro-e “Image Properties” Window – Bit Depth Selection

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Hard Button Programming

Four of the buttons can be programmed to access any frequently used command. Each button has a permanently fixed digital join number. The sequence of digital join numbers is (left to right) 1 through 4. Refer to the following diagram for their assigned join numbers. A description for each button signal is described in the SIMPL Windows help file (F1).

Pushbutton Layout and Join Number Assignment

RESET

JOIN 1

JOIN 2

JOIN 3 JOIN 4

MultiByte International Characters

Most languages use a single byte of eight bits to represent a character, e.g. English, French, German, Hebrew, Russian, Thai, etc.

Multibyte character fonts require more than the usual eight bits to specify a character. This occurs when a language has more than 256 characters (2 For example, Chinese fonts contain several thousand characters. Other multibyte languages include Japanese and Korean.

There are two separate applications with multibyte characters – static text on buttons and indirect text on buttons. No Isys touchpanel firmware changes are required in either case.

Indirect text on a button is entered in VT Pro-e and the actual string to be displayed is entered in SIMPL Windows. As of this publication date only completely single byte or completely multibyte strings may be entered or they will not be compiled correctly in SIMPL Windows. In other words, you cannot enter Chinese characters interspersed with numbers. You can enter Chinese characters or numbers in separate strings or you can pad each number with “\x00” to make it multibyte and then combine it with Chinese characters in the same string.

Of course you can always use the workaround of showing a graphic that displays the string but it is not dynamic. To compile and use multibyte characters it is essential that the operating system understand the language. Windows XP is available in many international languages and add-on software is available for other versions of Windows.

) in a font.

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Example Program

An example program for the TPS-12L/15L/17L is available from the Crestron website (http://www.crestron.com/exampleprograms).

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Uploading and Upgrading

Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs, projects or firmware) can be transferred to the control system (and/or device). Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning.

Establishing Communication

Use Crestron Toolbox for communicating with the TPS-12L/15L/17L; refer to the Crestron Toolbox help file for details. There are three methods of communication.

Direct Serial Communication

Indirect Serial Communication

NOTE: Required for initial setup of Ethernet parameters.

Direct Serial Communication

PC RUNNING

CRESTRON TOOLBOX

SERIAL VIA CRESTRON

CABLE STCP-502PC

OR EQUIVALENT

TPS-12L/15L/17L

• The RS-232 port on the TPS-12L/15L/17L connects to the serial port on the PC via a serial cable (Crestron STCP-502PC or equivalent).

• Use the Address Book in Crestron Toolbox to create an entry using the expected serial communication protocol (RS-232, auto-detect baud rate, no parity, 8 data bits, 1 stop bit, XON/XOFF disabled, RTS/CTS disabled).

• Display the TPS-12L/15L/17L’s “System Info” window (click the icon); communications are confirmed when the device information is

displayed.

Indirect Serial Communication

PC RUNNING

CRESTRON TOOLBOX

SERIAL OR ETHERNET

CONTROL SYSTEM TPS-12L/15L/17L

CRESNET

• TPS-12L/15L/17L connects to control system via Cresnet.

• Establish communications between the PC and the control system as

described in the latest version of the 2-Series Control Systems Reference Guide (Doc. 6256).

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

TCP/IP Communication

NOTE: Required for operation with a Crestron control system.

Ethernet Communication

PC RUNNING

CRESTRON TOOLBOX

ETHERNET

TPS-12L/15L/17L

• Establish serial communication between TPS-12L/15L/17L and PC.

• Enter the IP address, IP mask and default router of the TPS-12L/15L/17L

via the Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable DHCP.

• Confirm Ethernet connections between TPS-12L/15L/17L and PC. If connecting through a hub or router, use CAT5 straight through cables with 8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router.

• Use the Address Book in the Crestron Toolbox to create an entry for the TPS-12L/15L/17L with the TPS-12L/15L/17L’s TCP/IP communication parameters.

• Display the “System Info” window (click the

icon) and select the

TPS-12L/15L/17L entry.

Programs, Projects and Firmware

Program, project or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs and projects via the programming software or to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file, VisionTools Pro-e help file, or the Crestron Toolbox help file.

SIMPL Windows

VisionTools Pro-e

Firmware

If a SIMPL Windows program is provided, it can be uploaded to the control system using Simple Windows or Crestron Toolbox.

Upload the VisionTools Pro-e file to the touchpanel using VisionTools Pro-e or Crestron Toolbox. If loading a project to a touchpanel that has an external compact flash slot, please use Crestron Toolbox.

Check the Crestron website to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.)

• Upgrade TPS-12L/15L/17L firmware via Crestron Toolbox.

• Establish serial or TCP/IP communications with the TPS-12L/15L/17L and

display the “System Info” window.

• Select Functions | Firmware… to upgrade the TPS-12L/15L/17L firmware.

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Program Checks

Actions that can be performed on the TPS-12L/15L/17L vary depending on whether it is connected via Cresnet or Ethernet.

Cresnet Connections

Ethernet Connections

For Cresnet connections, display the network device tree (Tools | Network Device Tree) to show all network devices connected to the control system. Right-click on

the TPS-12L/15L/17L to display actions that can be performed on the TPS-12L/15L/17L.

For Ethernet connections, display the “System Info window (click the select the Functions menu to display actions that can be performed on the

TPS-12L/15L/17L.

Be sure to use the Crestron Toolbox to create the TPS-12L/15L/17L IP table.

• Select Functions | IP Table Setup.

• Add, modify or delete entries in the IP table. The TPS-12L/15L/17L can

have only one IP table entry.

• A defined IP table can be saved to a file or sent to the device.

Edit the control system’s IP table to include an entry for the TPS-12L/15L/17L. The entry should list the TPS-12L/15L/17L’s IP ID (specified on the TPS-12L/15L/17L’s IP table) and the internal gateway IP address 127.0.0.1.

icon) and

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.

TPS-12L/15L/17L Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

TPS-12L/15L/17L does not function.

Touchpanel is not responding.

ICMP is disabled.

No video displayed.

TPS-12L/15L/17L is not receiving power.

Incorrect cable connections.

Incorrect firmware/software.

Touchpanel is incorrectly calibrated.

Touchpanel is not communicating with the network.

Brightness is set too low.

Incorrect network wiring.

Touchpanel Cresnet ID is not set to match the Net ID in the SIMPL program.

Touchpanel Cresnet ID is not unique; two or more units share the same ID.

Wrong VT Pro-e or SIMPL Windows programs.

Incorrect input connection.

Verify power to unit. Use only Crestron power supplies for Crestron equipment.

Follow connection procedures in this guide and inspect connector pins.

Update firmware/software versions as per those listed in the “Specifications” section.

Enter “SETUP MODE” and recalibrate.

Use Toolbox to poll the network. Verify network connection to the touchpanel.

Adjust touchpanel brightness. Refer to “Setup Menu” on page 26.

Touch the screen to remove the message and verify correct wiring to all connectors.

Use Crestron Toolbox to poll the network. Verify the Cresnet ID for the touchpanel is properly set to match the Net ID in the SIMPL program.

Use Crestron Toolbox to poll the network and verify that each ID is used only once.

Enable ICMP by typing ICMP ON at the command prompt in the Toolbox Text Console.

Verify correct programs. Verify proper video set up.

Verify video input and QM connections.

(Continued on following page)

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TPS-12L/15L/17L Troubleshooting (Continued)

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

TPS-12L/15L/17L does not respond to ping command.

Mouse or touchpanel does not work.

Touchpanel does not communicate with RS-232 devices.

Touchpanel display is dark.

Unexpected response from the touchpanel.

Communications via the LAN port not functioning.

IP address not correct (LAN green and amber LEDs are off).

IP mask not correct (LAN green and amber LEDs are on).

The PC and the TPS-12L/15L/17L are not on same subnet.

Incorrect Touch settings.

Incorrect RS-232 settings.

Standby timeout has elapsed.

Touchpanel is incorrectly calibrated.

Improper Ethernet connection (IEC).

Another device set to the same IP address.

Assign correct IP address to TPS-12L/15L/17L.

Assign correct IP mask.

Ensure that the PC and the TPS-12L/15L/17L are on the same subnet.

Check Touch settings on INTERFACE MENU.

Match communication settings of touchpanel to peripheral device.

Touch the screen to reactivate.

Enter “SETUP MODE” and recalibrate.

Verify proper connection at touchpanel LAN port.

Obtain new touchpanel static IP address.

Use the Right Wire

Calculate Power

Check Network Wiring

In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire and only Crestron Certified Wire may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire.

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.

CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators

When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisychained on the run, the Cresnet power usage of each network unit to be daisychained must be added together to determine the Cresnet power usage of the entire chain. If the unit is home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Cable Length Equation

Strip and Tin Wire

Add Hubs

L = Length of run (or chain) in feet R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM ))

or 1.6 Ohms (Cresnet HP: 12 AWG (4 MM ))

P = Cresnet power usage of entire run (or chain)

L <

40,000

Where:

R x P

Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet. If Cresnet HP is used for the same run, its length could extend to 1250 feet.

NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor and the other twisted pair is the Y conductor and the Z conductor.

When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.

For larger networks (i.e., greater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs it may be necessary to add a Hub/Repeater after only 20 devices.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from the Crestron website (http://www.crestron.com/manuals of product manuals arranged in alphabetical order by model number.

List of Related Reference Documents

DOCUMENT TITLE

2-Series Control Systems Reference Guide

BB-12L Wall Mount Back Box

BB-15L Wall Mount Back Box

BB-17L Wall Mount Back Box

CAT5 Wiring Reference Guide

Creston e-Control Reference Guide

MediaManager Applications Guide

MMK-12L & WMKM-12L Mud Mount Kits

MMK-15L & WMKM-15L Mud Mount Kits

MMK-17L Mud Mount Kit

PKM-12L Pre-Construction Mount Kit

PKM-15L Pre-Construction Mount Kit

PKM-17L Pre-Construction Mount Kit

TMK-12L & WMKT-12L Trim Ring Mount Kits

). This link will provide a list

(Continued on following page)

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List of Related Reference Documents (Continued)

DOCUMENT TITLE

TMK-15L & WMKT-15L Trim Ring Mount Kits

TMK-17L & WMKT-17L Trim Ring Mount Kits

TPMC-CH-IMC Interface Module

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (http://www.crestron.com/

You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

) for a listing of Crestron worldwide offices.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the TPS-12L/15L/17L, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online” or electronic documentation (the “Software”).

BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.

LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit (“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron.

If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.

You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron.

If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services or (c) pursuant to any rental, sharing or “service bureau” arrangement.

The Software is designed as a software development and customization tool. As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk.

The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing.

OTHER LIMITATIONS

You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your license is also terminated.

You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.

You may not reverse engineer, decompile or disassemble the Software.

You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the Software and (c) You agree to comply with the Export Laws.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver.

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Crestron TPS-12L/15L/17L Isys® Wall Mount Touchpanels

If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.

Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component parts.

PROPRIETARY RIGHTS

Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text and “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same.

Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.

GOVERNING LAW

This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles. Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.

CRESTRON LIMITED WARRANTY

CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your exclusive remedy for any claim or loss arising from the Software.

CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended or if it as been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly obtained or removed.

Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from (1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware or (4) modification of, alteration of or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.

ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND (PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES.

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Isys® Wall Mount Touchpanels Crestron TPS-12L/15L/17L

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address.

2. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.

Trademark Information

All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.

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Crestron Electronics, Inc. Operations Guide – DOC. 6355A

15 Volvo Drive Rockleigh, NJ 07647 (2013094) Tel: 888.CRESTRON 11.06 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

Crestron TPS-12L, TPS-15L, TPS-17L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Features and Functions

Isys®

Synapse™

High Performance Video

High Quality Audio

Crestron Home® CAT5 AV

QuickMedia™

High-Speed Connectivity

Cresnet®

Memory

Versatile Flush-Mount Design

Internal Block Diagram

Specifications

Physical Description

Industry Compliance

Setup

Network Wiring

Ethernet

CAT5 Wiring

QuickMedia Wiring

Identity Code

Configuring the Touchpanel

Calibration Menu

Setup Menu

Interface Menu

Ethernet Setup Menu

RS-232 Menu

QM Setup

General Audio Setup

Video Setup

Diagnostics Menu

Mounting Options

Touchpanel Mounting

Touchpanel Removal

Hardware Hookup

Recommended Cleaning

Programming Software

Earliest Version Software Requirements for the PC

Programming with Crestron SystemBuilder

Programming with SIMPL Windows

Programming with VisionTools Pro-e

Multi-Mode Objects

WAV File Audio Messages

Bit Depth and File Size

Hard Button Programming

MultiByte International Characters

Example Program

Uploading and Upgrading

Establishing Communication

Programs, Projects and Firmware

Program Checks

Problem Solving

Troubleshooting

Check Network Wiring

Reference Documents

Further Inquiries

Future Updates

Software License Agreement

Return and Warranty Policies

Merchandise Returns / Repair Service

CRESTRON Limited Warranty