Crestron TPS-12, TPS-15, TPS-17 User Manual

Crestron Isys® TPS-12/15/17 Tilt Touchpanels Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2005 Crestron Electronics, Inc
Crestron Isys® TPS-12/15/17 Tilt Touchpanels
Contents
Crestron Isys® Tilt Touchpanels: TPS-12/15/17 1
Introduction ........................................................................................................................1
Features and Functions .............................................................................................................. 1
Specifications ............................................................................................................................3
Physical Description.................................................................................................................. 5
Tilt Angle Tension Adjustment ............................................................................................... 14
Industry Compliance................................................................................................................ 14
Setup.................................................................................................................................14
Network Wiring....................................................................................................................... 14
QuickMedia Network Wiring.................................................................................................. 15
Identity Code ........................................................................................................................... 16
Configuring the Touchpanel.................................................................................................... 16
Hardware Hookup.................................................................................................................... 24
Recommended Cleaning.......................................................................................................... 26
Programming Software.....................................................................................................27
Earliest Version Software Requirements for the PC................................................................ 28
Programming with Crestron System Builder........................................................................... 28
Programming with SIMPL Windows ......................................................................................29
Programming with VisionTools Pro-e..................................................................................... 31
Hard Button Programming ......................................................................................................34
Reserved Join Numbers...........................................................................................................34
MultiByte International Characters..........................................................................................42
Uploading and Upgrading.................................................................................................43
Establishing Communications ................................................................................................. 43
Troubleshooting Communications........................................................................................... 52
Uploading a SIMPL Windows Program .................................................................................. 52
Uploading a VT Pro-e Project .................................................................................................54
Firmware Upgrade................................................................................................................... 56
Problem Solving ...............................................................................................................59
Troubleshooting....................................................................................................................... 59
Further Inquiries ...................................................................................................................... 60
Future Updates......................................................................................................................... 60
Software License Agreement............................................................................................61
Return and Warranty Policies........................................................................................... 63
Merchandise Returns / Repair Service..................................................................................... 63
CRESTRON Limited Warranty............................................................................................... 63
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Crestron Isys® Tilt Touchpanels: TPS-12/15/17

Introduction

Features and Functions

The Crestron Isys® TPS-12, TPS-15 and TPS-17 family of tilt touchpanels offer high brightness and contrast combined with a super wide viewing angle to deliver crisp, detailed images under all conditions. For simplicity within this guide, these touchpanels are referred to as TPS-12/15/17, except where noted. These touchpanels are QuickMedia™ compatible. The features and specifications for all three touchpanels are identical (except those relating to the screen). The touchpanels are available with a variety of color bezels (ex. black with silver accent, white with gray accent), and are designated with a -B or -W respectively.
Functional Summary
12, 15, and 17 inch (widescreen) active matrix color displays
Screen resolutions: TPS-12 800 x 600, TPS-15 1024 x 768,
TPS-17 1280 x 768
16.7 million colors, 24-bit graphics with 8-bit alpha channel
128 MB of DDR RAM, 32 MB of internal flash (expandable to
160 MB)
Built-in time-based correction for stable video and graphics
Supports composite, S-video, and component inputs in both NTSC and
PAL formats
Supports QuickMedia™ transport technology, which affords expanded AV connectivity through a streamlined wiring solution
Supports Crestron Home
Full screen video capability
Up to 4,000 digital and analog signals; up to 999 serial signals
Built-in microphone and biamplified speaker system
Built-in audio amplifier, 5 W per channel
Stores and plays back WAV sound files
Stereo headphone jack
Stereo audio input and microphone output
10BaseT/100BaseTX high-speed Ethernet, 802.3U compliant, full
duplex, auto switching
Five backlit hard buttons (one reset and four programmable buttons)
®
CAT5 balanced AV connectivity
-
-
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Tilt Touchpanels Crestron Isys® TPS-12/15/17
TPS-12/15/17 Block Diagram

Memory

The TPS-12/15/17 touchpanels feature 128 MB DDR RAM and 32 MB Flash, with a built-in compact flash slot that allows flash memory expansion up to 160 MB.

Sound

Audio capabilities include 5 Watts per channel biamplified audio speakers that offer built-in volume control, a built-in microphone and built-in WAV sound file capability. Sound can be generated by the panel by using downloaded wave files (.WAV) or can be mixed in from an external line level audio source or a QuickMedia input. The TPS-12/15/17 touchpanels are also equipped with balanced output for microphone audio that can be connected to a Crestron CNX-BIPAD8 or similar Crestron CAT5 audio receiver.

Video

The TPS-12/15/17 touchpanels can display a single video window per page, and use auto-detect for composite, S-video, component, NTSC and PAL formats. These touchpanels support SDTV formats (does not support HD). Two video inputs provide for connectivity to QuickMedia and PVID video distribution switches (CNX-PVID8X3 or CNX-PVID8X4).
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Crestron Isys® TPS-12/15/17 Tilt Touchpanels

QuickMedia™

While acting as a QuickMedia (QM) receiver, the TPS-12/15/17 touchpanels can be connected as an endpoint to a QM switching device or QM transmitter.
NOTE: The TPS-12/15/17 does not support RGB.

Connectivity

The TPS-12/15/17 touchpanels feature a Cresnet and a high-speed Ethernet port for seamless communication with Crestron control systems, and computers. In addition, a USB port is provided for future applications. The "RS-232 Port for Touch Output" operation transmits touch coordinates to external devices via RS-232 for “Touch­The-PC” and other functions.

Specifications

The following table provides a summary of specifications for the TPS-12/15/17.
TPS-12/15/17 Specifications
SPECIFICATION DETAILS
Cresnet® Power Usage
Not including TPMC-CH-IMC (1.0 W)
TPS-12 43 W (1.8 A @ 24 V) Supplied via NET port
TPS-15 65 W (2.7 A @ 24 V) Supplied via NET port
TPS-17 74 W (3.08 A @ 24 V) Supplied via NET port
Default Net ID 03
Timeout Adjustable from 0 to 120 minutes (Default = 10 min.)
Signal Join Maximums 4000 Digital, 4000 Analog, 999 Serial
Control System Update
1, 2, 3
Files 2-Series Control System
Touchpanel Firmware tps-12_tps-15_tps-17_1.xxx.xxxx.csf
Memory
Memory Expansion
Video
Audio
Version 3.137.CUZ or later
32 MB Flash, 128 MB DDR RAM
Up to 160 MB via Compact Flash
Full screen capable, standard definition formats Auto detect of composite, S-video, component, NTSC, and PAL
16.7M colors Time base correction & gamma correction Supports 480i component video and 576i formats
Built-in microphone Two built-in biamplified speakers (5 W per channel) Stereo headphone output Internal volume control and audio mixer WAV file capability (8-bit PCM)
Continued on the following page
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Tilt Touchpanels Crestron Isys® TPS-12/15/17
TPS-12/15/17 Specifications (continued)
SPECIFICATION DETAILS
Connectors
NET One 4-pin 5 mm detachable terminal block for connection to
USB One USB port (reserved for future applications)
RS-232 One 6-pin RJ-11 female connector, bi-directional RS-232 serial
Headphones One 3.5 mm stereo TRS mini phone jack, output power 12 mW,
QM IN One RJ-45 QuickMedia input connector
VIDEO IN One RJ-45 CNX-PVID differential video input connector
AUDIO I/O One RJ-45 CNX-BIPAD balanced stereo audio input and
LAN One 8-wire RJ-45 Ethernet port with link/activity LED indicators,
Buttons Five illuminated pushbuttons, the leftmost button (SW1) is
Display
Type Active Matrix Color LCD
Aspect Ratio TPS-12 4:3
Resolution TPS-12 800 x 600
Brightness TPS-12 400 nits
Contrast TPS-12 300:1
Illumination Backlit fluorescent
Viewing Angle TPS-12 +/- 70 degrees horizontal, +45/-55 degrees vertical
Tilt Angle 45 to 90 degrees
Enclosure Metal enclosure with a molded plastic bezel and integral rear
Cresnet
connection, touchscreen output to PC or telestrator, or serial mouse connection
impedance 32 Ohms (nominal)
microphone output connector
10BaseT/100BaseTX high-speed Ethernet, TCP/IP, UDP/IP, CIP, DHCP, 802.3U compliant, full duplex, auto switching
recessed and is a hardware reset used to reboot the touchpanel, the four other buttons are user programmable
TPS-15 4:3 TPS-17 15:9
TPS-15 1024 x 768 TPS-17 1280 x 768
TPS-15 400 nits TPS-17 450 nits
TPS-15 300:1 TPS-17 400:1
TPS-15 +/- 85 degrees horizontal and vertical TPS-17 +/- 88 degrees horizontal and vertical
cover and cable strain relief
CPU 32-bit Motorola Coldfire
Processing Speed 410 MIPS
Operating Environment Temperature: 41° to 113°F (5° to 45°C)
Humidity: 10% to 90% RH (non-condensing)
Continued on the following page
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Crestron Isys® TPS-12/15/17 Tilt Touchpanels
TPS-12/15/17 Specifications (continued)
SPECIFICATION DETAILS
TPS-12 Dimensions Height: 12.45 in (31.63 cm)
TPS-15 Dimensions Height: 14.17 in (36.00 cm)
TPS-17 Dimensions Height: 14.17 in (36.00 cm)
Accessories TPMC-CH-IMC interface unit
1 The latest software versions can be obtained from the Crestron website. Refer to the NOTE
following these footnotes.
2 Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
3 When loading VT Pro-e files or firmware through the RS-232 port of the control system, be sure that
the baud rate is at 38400 (Cresnet speed) or lower. Otherwise, Toolbox may post the “Transfer Failed” message.
Width: 12.85 in (32.64cm) Depth: 13.75 in (34.93 cm) Weight: 12.95 lbs (5.88 kg)
Width: 14.94 in (37.95 cm) Depth: 13.75 in (34.93 cm) Weight: 14.55 lbs (6.60 kg)
Width: 17.63 in (44.79 cm) Depth: 13.75 in (34.93) Weight: 18.10 lbs (8.21 kg)
NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

The electronic hardware is housed in a metal enclosure with a molded plastic bezel, which is available in a variety of colors such as black with silver accent or white with gray accent. This touchpanel is designed for placement on a tabletop or other flat surface. All audio, RS-232, video, and network connections are made at the rear panel on the base of the unit. A grille located on the front base of the unit conceals a high frequency speaker; the low frequency speaker is in the base. The microphone is located at the top center above the touchscreen. Five buttons (one reset and four programmable) are located on the base.
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Tilt Touchpanels Crestron Isys® TPS-12/15/17
TPS-12 Angled View
TPS-15 Front View
TPS-17 Angled View
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Crestron Isys® TPS-12/15/17 Tilt Touchpanels
TPS-12 Physical View – Front
TPS-12 Physical Views – Side View at Maximum and Minimum Elevation
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TPS-15 Physical View – Front
TPS-17 Physical View – Front
NOTE: The TPS-15 and TPS-17 are the same height.
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Crestron Isys® TPS-12/15/17 Tilt Touchpanels
TPS-15 and TPS-17 Physical Views – Side View at Maximum and Minimum Elevation
NOTE: All three touchpanels share an identical base unit.
Bottom View
View of Rear Connectors – Cover Removed
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Ports and Pushbuttons

All connections to the TPS-12/15/17 are made through the ports on the rear panel. Refer to the illustrations and descriptions that follow.
NOTE: Rear ports are not accessible after the cover is replaced.
RS-232
This 6-pin RJ-11 connector mates with a 9-pin serial port of a PC. The connecting cable is not supplied. Use this port to establish a direct connection between the touchpanel and a PC without a control system or network connection. Once the direct connection is established, touchpanel files and firmware updates can be uploaded to the touchpanel. Additionally, the touchpanel’s diagnostic tools can be accessed over the direct connection. In the event that modular cables or an RJ-11 to DB9F adapter is not available, the following table and diagram provide information so that the cable can be fabricated on site. Refer to “RS-232 Menu” on page 20 for RS-232 port configuration settings.
RS-232 Pinouts
Top
Front
16
6
1
PIN # DESCRIPTION
1 CTS
2 GND
3 RXD
4 TXD
5 RTS
6 N/C (Not connected)
PC to TPS-12/15/17 Cable Specifications (Crestron Cable Number STCP-502PC)
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LAN
LAN
One 8-wire RJ-45 connector with two LED indicators (green LED indicates link status, yellow LED indicates Ethernet activity). This connector provides an Ethernet 10baseT /100baseTX, full duplex, TCP/IP, UDP/IP, CIP, DHCP, IEEE 802.3U compliant network connection.
Network Connector Pinout
PIN SIGNALS
1 TX +
2 TX -
3 RC+
4 N/C
5 N/C
6 RC -
7 N/C
8 N/C
NET
The four-pin 5 mm detachable terminal block provides communication with and power from a Cresnet control network. For additional details, refer to “Network Wiring” on page 14. A cable for this connection is provided with the touchpanel.
Pins 24 and G provide 24 VDC and ground.
Pins Y and Z provide communications (data).
USB
One Universal Serial Bus (USB) “B” connector provides a communications link. USB is a connectivity specification developed by the USB Implementers Forum that provides a single, simple, standardized way to connect devices to a computer. USB shielded cables contain two wires for power +5 volts (red) and ground (brown) and a twisted pair of wires (yellow and blue) that carry data.
USB Type B Connector Pinout
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
NOTE: This connector is reserved for future applications.
PHONE
Connect this standard mini phone jack (12 mW, 32 ohm load) to the plug of a 3.5 mm external headphone set plug (not supplied). Plugging in the headphone cuts off the speakers.
MEMORY EXPANSION
The onboard memory may be enhanced with the addition of a Type II compact flash memory (up to 160 MB).
The flash memory slot is accessible on the rear panel of the unit.
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QM IN (QuickMedia Input)
The eight-pin RJ-45 QuickMedia transport port accepts Crestron Certified Wiring carrying audio, video, and microphone signals. The QM input port conforms to the 568B wiring standard. Refer to the following table for connector pinouts.
NOTE: The QM port is not connected through any “IMC” interface.
NOTE: Only one video source may be displayed at a time.
NOTE: These touchpanels do not support RGB.
RJ-45 QuickMedia Connector Pin Assignments
RJ-45 PIN
NUMBER
1 WHITE/ORANGE - CHROMINANCE (- PR)
2 ORANGE + CHROMINANCE (+ PR)
3 WHITE/GREEN - LUMINANCE (- Y)
4 BLUE + AUDIO
5 WHITE/BLUE - AUDIO
6 GREEN + LUMINANCE (+ Y)
7 WHITE/BROWN - COMPOSITE (- PB)
8 BROWN + COMPOSITE (+ PB)
WIRE COLORS
(EIA 568B)
QM ASSIGNMENT COMPOSITE,
S-VIDEO, COMPONENT AND
VIDEO IN
This eight-pin RJ-45 connection provides connectivity to the CNX-PVID or the TPMC-CH-IMC interface module. This port provides component, composite or S-video balanced input to the touchpanel over Crestron Certified Wiring. Description of the pinouts is shown in the following table. A cable for this connection is provided with the touchpanel.
CAUTION: Only use the TPMC-CH-IMC Interface Module when connecting this port. Use of other “IMC” products could damage the panel.
RJ-45 MALE CONNECTOR
AUDIO
NOTE: Only one video source may be displayed at a time.
Video In Pin Assignments
PIN WIRE COLORS
(568B)
1 WHITE/ORANGE + Composite + Luminance + Y
2 ORANGE - Composite - Luminance - Y
3 WHITE/GREEN N/A + Chrominance + PB
4 BLUE N/A N/A + PR
5 WHITE/BLUE N/A N/A - PR
6 GREEN N/A - Chrominance - PB
7 WHITE/BROWN N/A N/A N/A
8 BROWN N/A N/A N/A
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COMPOSITE S-VIDEO COMPONENT
Crestron Isys® TPS-12/15/17 Tilt Touchpanels
AUDIO I/O
This 8-pin RJ-45 connector provides connectivity to the CNX-BIPAD or with the TPMC-CH-IMC interface module. This port uses Crestron Certified Wiring and provides audio input to the touchpanel and microphone output from the touchpanel. A description of the pinouts is shown in the following table.
CAUTION: Only use the TPMC-CH-IMC Interface Module when connecting this port. Use of other “IMC” products could damage the panel.
Audio In/Out Pin Assignments
PIN WIRE COLORS (568B) AUDIO I/O
1 WHITE/ORANGE + Mic Left Out
2 ORANGE - Mic Left Out
3 WHITE/GREEN + Mic Right Out
4 BLUE + Audio Left In
5 WHITE/BLUE - Audio Left In
6 GREEN - Mic Right Out
7 WHITE/BROWN + Audio Right In
8 BROWN - Audio Right In
Pushbuttons
Five pushbuttons are located on the top of the base as shown in the following diagram. The leftmost button is recessed and is a hard reset used to reboot the touchpanel. The other four buttons are programmable. Refer to page 34 for hard button programming information.
TPS-12/15/17 Pushbuttons

TPMC-CH-IMC Interface Module

For networks without CAT5 audio and video, the TPMC-CH-IMC is included to convert unbalanced video sent over coax cable and balanced/unbalanced audio sent over shielded, twisted-pair wiring to Crestron Certified Wiring for connection to the touchpanels.
NOTE: The TPMC-CH-IMC is not for use with QuickMedia.
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Tilt Angle Tension Adjustment

Use a 5/32 inch socket (supplied by other) with a hex drive key (Allen wrench) to increase or decrease pivot tension at the base of the touchscreen. Turning the key clockwise increases tension, counterclockwise decreases tension.
Tension Adjustment Screw

Setup

Industry Compliance

As of the date of manufacture, the TPS-12, TPS-15, and TPS-17 have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Network Wiring

CAUTION: In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies as a result of using improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
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CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators
When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy­chained on the run, the Cresnet power usage of each network unit to be daisy­chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.
Cable Length Equation
40,000
Where:
L <
R x P
Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run drawing 20 watts should not have a length of run more than 333 feet.
).
L = Length of run (or chain) in feet. R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM
P = Cresnet power usage of entire run (or chain).
2
))
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.
NOTE: For larger networks (i.e., greater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs, it may be necessary to add a Hub/Repeater after only 20 devices.

QuickMedia Network Wiring

For the QuickMedia (QM) transport, use CresCAT-QM cable. The Crestron QuickMedia cable “CresCAT-QM” contains one CAT5E cable and one Cresnet cable in siamese jackets.
CresCAT-QM Cable
NOTE: Do not untwist the two wires in a single pair for more than 1/3-1/2" (0.84 – 1.27 cm) when making a connection. The twists are critical to canceling out interference between the wires.
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The aggregate cable length of a signal path originating at a QM transmitter and terminating at the TPS-12/15/17 must not exceed 328 feet (100 meters). Video signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems. To ensure sufficient bandwidth, the maximum aggregate cable length should not exceed 328 feet. The use of lower-resolution signals may allow increased cable length but must be tested by the installer with the sources to be used. The QM pin assignment is based on the EIA/TIA 568B RJ-45 Jack standard.
When connecting multiple QM devices, the route between a QM origination point (transmitter) and a QM endpoint (receiver) cannot have more than two midpoints (e.g., QM-MD7x2 or other QM switchers). Refer to the following diagram when configuring a QM network.
QM Network Topology

Identity Code

All equipment and user interfaces within the network require a unique identity code (Net ID). These codes are two-digit hexadecimal numbers ranging from 03 to FE (Net ID 02 is reserved for control processors). The Net ID of each unit must match an ID code specified in the SIMPL Windows program. The Net ID is set using the internal setup menu (refer to “Interface Menu” on page 18). The Net ID may also be changed using Crestron Toolbox (refer to “Establishing Communications” on page
43).

Configuring the Touchpanel

NOTE: The only connection required to configure the touchpanel is power (supplied via Cresnet). Refer to “Hardware Hookup” on page 24 for details.
To configure the unit, it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The MAIN MENU for configuring the touchpanel appears when a finger is held to the touchscreen as power is applied, or after the hardware reset button is pressed and released. Remove your finger when the message "SETUP MODE" briefly appears on the touchscreen.
Upon entering SETUP MODE, the MAIN MENU, as shown in the following illustration, displays four buttons: Touch Screen Calibration, Exit and Run Program, Setup, and Diagnostics.
The Exit and Run Program button verifies that all of the setup information has been saved to the EEPROM and displays the main page that has been programmed
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into your system. The remaining buttons on the MAIN MENU open other menus, which are discussed in subsequent paragraphs.
MAIN MENU

Calibration Menu

CALIBRATION MENU
Touch Perform Calibration. The message “Touch Upper Left” appears centered on the panel with a cross hair in the upper left corner. Touch the center of the cross hair in the corner of the screen to initiate calibration. Another message, “Touch Upper Right”, appears with a cross hair in the correct corner. Touch the center of the cross hair in the corner of the screen. A final message, “Touch Lower Right”, appears with a cross hair in the correct corner. Touch the center of the cross hair in the corner of the screen to conclude calibration and return to the CALIBRATION MENU.
NOTE: When touching the screen during calibration, be as accurate as possible. Use the tip of a capped pen or the eraser end of a pencil. To cancel calibration and return to the CALIBRATION MENU without saving calibration data, create a calibration error by touching the screen in the same spot three times.
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