Crestron TPMC-8X User Manual

Crestron TPMC-8X Isys i/O™ WiFi Touchpanel Operations Guide
This document was prepared and written by the Technical Documentation department at:
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
®
Windows
and Windows® XP are registered trademarks of Microsoft Corporation in the United States and other countries.
All brand names, product names and trademarks are the property of their respective owners.
©2006 Crestron Electronics, Inc.
Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
Contents
Isys i/O™ WiFi Touchpanel: TPMC-8X 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Specifications ..............................................................................................................4
Physical Description.................................................................................................... 7
Industry Compliance .................................................................................................10
Setup ........................................................................................................................................ 11
Identity Code ............................................................................................................. 11
Internal Battery Switch.............................................................................................. 11
Configuring the Touchpanel...................................................................................... 12
Hardware Hookup .....................................................................................................31
Recommended Cleaning............................................................................................ 32
Programming Software............................................................................................................33
Earliest Version Software Requirements for the PC .................................................33
Programming with Crestron SystemBuilder.............................................................. 33
Programming with SIMPL Windows........................................................................ 33
Programming with VisionTools Pro-e....................................................................... 35
Example Program...................................................................................................... 38
Uploading and Upgrading........................................................................................................ 39
Establishing Communication.....................................................................................39
Programs, Projects and Firmware.............................................................................. 40
Operation .................................................................................................................................41
Power Options ........................................................................................................... 41
Security Infrastructure............................................................................................... 42
Problem Solving ......................................................................................................................43
Troubleshooting......................................................................................................... 43
Reference Documents................................................................................................44
Further Inquiries........................................................................................................44
Future Updates ..........................................................................................................45
Software License Agreement................................................................................................... 46
Return and Warranty Policies.................................................................................................. 48
Merchandise Returns / Repair Service ......................................................................48
CRESTRON Limited Warranty.................................................................................48
Microsoft® Windows XP® Embedded End User License Agreement .....................................49
Operations Guide – DOC. 6539 Contents i
Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
Isys i/O™ WiFi Touchpanel: TPMC-8X

Introduction

Features and Functions

Stylish and compact ergonomic design
8.4 in (21.3 cm) active matrix touchscreen display with 800 x 600
* Reserved for future applications. When uploading new firmware, review release notes to see if this

Advanced Ergonomics

resolution
16-bit Isys i/O™ graphics with Synapse™ image rendering algorithm
802.11a/b/g WiFi 2-way wireless communications
Windows
Onboard PC applications for Web browsing, streaming media,
conferencing, VoIP* and remote desktop
Built-in stereo speakers and dual microphones
Wireless video from network cameras and servers
5-way thumbpad and four “softkey” buttons
Includes stylus with onboard storage slot
Built-in biometric fingerprint scanner*
Built-in Bluetooth
Internal Li-Ion battery pack included
External “booster” battery pack available
Optional desktop or wall mount docking stations
feature is available.
®
XP Embedded operating system
®
technology*
Incredibly thin and compact, the TPMC-8X is brilliantly designed to provide a
powerful mobile control solution that is easy to hold and intuitive to use. Its
magnesium alloy enclosure presents a sleek, modern appearance that is both rugged
and lightweight. Adjoining the touchscreen, an integrated programmable 5-way
thumbpad and up/down arrow buttons add quick access and tactile response for
controlling functions ranging from simple volume adjustment and channel selection
to on-screen menu navigation or even pan/tilt camera control.
Operations Guide – DOC. 6539 Isys i/O™ WiFi Touchpanel: TPMC-8X 1
Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
Four additional “softkeys” are positioned below the touchscreen, programmable for
context sensitive menu functions. A stylus is even included for use with the on-
screen keyboard, conveniently stowed in its own storage slot.

Isys®

Isys power and beauty are infused throughout Crestron’s entire touchpanel lineup.
Under the hood, the TPMC-8X offers vibrant 16-bit color depth to produce
incredible 3D graphics, high-res images, translucence, dynamic text and graphics,
full-motion animations, multimode objects and dramatic transition effects, all with
astonishing speed.

Synapse™

Crestron’s exclusive Synapse Image Rendering Algorithm enables system
programmers to produce amazing graphics – faster and easier. Advanced antialiasing
delivers crisper, sharper objects and text. Enhanced 3D effects add new depth and
style. And because Synapse is native to the touchpanel, memory requirements and
upload time are substantially reduced.

Bluetooth® Technology

Built-in Bluetooth enable the use of a wireless mouse, keyboard and other devices. A
USB 2.0 port is also provided for connecting wired devices.
NOTE: Reserved for future applications. When uploading new firmware, review
release notes to see if this feature is available.

Biometric Scanner

The built-in fingerprint scanner unleashes a whole new level of convenience and
security, allowing individual users to be identified instantly and logged on
automatically. With just the touch of a fingertip, each user can be presented with a
unique graphical interface with its own set of preferences, access privileges and even
its own look through the use of touchpanel “skins”.
NOTE: Reserved for future applications. When uploading new firmware, review
release notes to see if this feature is available.

WiFi Wireless

Integrated 802.11a/b/g WiFi technology with WEP encryption delivers secure, high-
speed two-way wireless performance across wireless LANs, affording mobile
freedom and seamless communications with Crestron control systems, computers,
digital media servers and other IP-based devices.

Embedded PC

The power of Isys i/O is in its embedded PC engine, combining rock solid
touchpanel performance with built-in Windows Media
Internet Explorer, plus other applications including Microsoft Word, Excel,
PowerPoint® and Adobe® Acrobat® Reader. While simultaneously controlling your
home theater or boardroom, the TPMC-8X provides everything needed for viewing
Web pages, enjoying online music and movies, even viewing and editing documents
without necessitating a separate computer.
®
Player and RealPlayer®,
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
The TPMC-8X also lets you access data and run applications on other computers via
Remote Desktop, while onboard NetMeeting® and Skype™ applications enable
conferencing and voice-over-IP capabilities right on the touchpanel. Built-in Yahoo!
Widgets affords an easy solution for integrating everything from clocks and
calendars to stock tickers, weather forecasts and hundreds of other options.
NOTE: Onboard Skype™ reserved for future applications. When uploading new
firmware, review release notes to see if this feature is available.
Built on the Windows XP Embedded operating system, the TPMC-8X delivers a
powerful and secure platform for touchpanel control with integrated PC capabilities.
Programmatic control erases the lines between control system and PC, allowing
programmers to customize each application’s behavior within the touchpanel
environment to create a truly powerful and user-friendly interface.

Wireless Video

For entertainment or surveillance, the TPMC-8X makes it easy to view security
cameras, movies and other video sources right on the touchscreen. In addition to the
wide range of formats supported by its embedded media player applications, the
TPMC-8X also features native support for viewing streaming video from Axis
Network Video cameras and servers.

Audio Features

Built-in stereo speakers, dual integrated microphones and a stereo headphone output
provide full audio functionality to complement the TPMC-8X’s touchpanel, video
and computer capabilities. Customized WAV files can be loaded on the touchpanel
to add dimension to the touchscreen graphics with personalized sounds, button
feedback and voice prompts.

Li-Ion Rechargeable Batteries

A field-replaceable Lithium Ion battery pack onboard the TPMC-8X provides fast
charging, long lasting wireless operation without the “memory” issues typical of
other rechargeable batteries. An external “booster” battery pack is also available,
which clips neatly to the rear of the touchpanel, providing up to four hours total use
between recharges.

Docking Station Options

Placing the TPMC-8X into its optional desktop docking station (TPMC-8X-DS)
provides a convenient charging solution while also adding a 10/100 Ethernet port for
direct connection to a wired LAN and two more USB ports. The docking station
allows full touchpanel operation while docked.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X

Specifications

Specifications for the TPMC-8X are listed in the following table.
TPMC-8X Specifications
SPECIFICATION DETAILS
Touchscreen Display
Display Type TFT active matrix color LCD
Size 8.4 inch (21.3 cm) diagonal
Aspect Ratio 4:3 SVGA
Resolution 800 x 600 pixels
Brightness 180 nits
Contrast 500:1
Color Depth 18-bit, 262k colors
Illumination Backlit fluorescent
Viewing Angle1 ±65º horizontal, +65/-45º vertical
Touchscreen Resistive membrane
Processor AMD Geode™ LX 800
Memory
DDR SDRAM 512 MB
Flash
Compact Flash
Maximum Project Size 190 MB
Operating System Microsoft® Windows® XP Embedded
Graphic Engine
Embedded PC Applications2
Wireless2
RF Transceiver
Range
Bluetooth3 Bluetooth® V1.2 Class 1 built in
1 GB, expandable via Compact Flash card slot
Accepts up to 4 GB CF+ Type II Compact Flash card (not included)
Isys i/O engine, 16-bit non-palette graphics; 65,536 colors; Synapse image rendering algorithm; multi-mode objects; dynamic graphics; 24 fps animation; transition effects; PNG translucence
Microsoft Internet Explorer w/Macromedia® Flash® plug-in, Windows Media® Player, RealPlayer®, Crestron MJPEG viewer3, MS Word, Excel, PowerPoint®, Adobe® Acrobat® Reader, Remote Desktop, NetMeeting®, Skype™3, Java™ Runtime, DirectX®, Axis ActiveX® control, Yahoo! Widgets2
IEEE 802.11a/b/g WiFi, 5 or 2.4 GHz two­way RF, static IP or dynamic IP via DHCP, 64 and 128-bit WEP encryption, requires third-party 802.11a/b/g wireless access point and Ethernet enabled Crestron 2-Series control system
30 feet (10 m) @ 54 Mbps; range and speed vary based upon environmental conditions
(Continued on following page)
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
TPMC-8X Specifications (Continued)
SPECIFICATION DETAILS
Video
Streaming/File Formats
Audio
Hardware Features
Streaming/File Formats
Audio Feedback (WAV)
Amplification Stereo, 1.1 Watts per channel
Battery
Internal Battery Type Lithium Ion, 7.4 Volt, 2000 mAh (included)
Usage per Charge ~1.5 hours continuous at full brightness5
Charging Time ~2 hours (~2.5 - 3 hours when in use)
Power Requirements
Touchpanel 42 Watts (3.5 Amps) @ 12 Volts DC
Universal Power
Supply/Charger (included)
Default IP ID6 03
Minimum 2-Series Control System Update File
7, 8
Environmental
Operating Temperature 32º to 104ºF (0º to 40ºC)
Storage Temperature 14º to 140ºF (-10º to 60ºC)
Humidity 10% to 90% RH (non-condensing)
Enclosure
Dimensions
Height 8.21 in (20.85 cm)
Width 9.69 in (24.60 cm)
Depth 0.92 in (2.32 cm)
Weight (with internal battery) 1.98 lbs (0.90 kg)
Available Accessories
TPMC-8X-DS Desktop Docking Station/Charger
TPMC-8X-BTPE External Battery Pack
TPMC-8X-BTP Internal Battery Pack
1. Optimum viewing angle for best contrast is 37º.
2. Contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.
3. Reserved for future applications. When uploading new firmware, review release notes to see if this feature is available.
4. Axis ActiveX control for MPEG4 and MJPEG only.
5. Up to four hours using external battery pack option.
Supports MPEG2, MPEG4, MJPEG via Axis ActiveX control4, plus all formats supported by the embedded media player applications
Dual onboard microphones, built-in stereo speakers, stereo headphone output
As supported by the embedded media player applications
8 & 16 bit PCM, mono & stereo, 8 – 44.1 kHz sampling rates
100~240V AC 50/60 Hz
Version 3.137 or later
Magnesium alloy case with plastic buttons, stylus storage slot (stylus included), integral docking station port
Operations Guide – DOC. 6539 Isys i/O™ WiFi Touchpanel: TPMC-8X 5
Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
6. Refer to “Identity Code” on page 11 for details.
7. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.
8. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel

Physical Description

This section provides information on the connections, controls and indicators available on your TPMC-8X.
TPMC-8X Physical View
TPMC-8X Physical View (on optional TPMC-8X-DS Desktop Docking Station/Charger)
Operations Guide – DOC. 6539 Isys i/O™ WiFi Touchpanel: TPMC-8X 7
Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
TPMC-8X Overall Dimensions (shown with optional TPMC-8X-BTPE External Battery Pack attached)
0.92 in
(2.32 cm)
6
1.67 in
(4.24 cm)
1 2
3 4 5
9.69 in
(24.60 cm)
8
7
8.21 in
(20.85 cm)
9
12
1110
13
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
1 STYLUS
2 MEMORY SLOT
3 POWER LED (Green) Indicates touchpanel power is on.
Used to “tap” or to do “select and drag” functions just as you would using a mouse. It is also used to “type” on the input panel “keyboard” when entering text or commands.
(1) CF+ Type II Compact Flash card slot for memory expansion
DESCRIPTION
(Continued on following page)
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
Connectors, Controls & Indicators (Continued)
# CONNECTORS,
DESCRIPTION
CONTROLS &
INDICATORS
4 BATTERY LED
5 WIFI LED
6 POWER BUTTON
7
HARD
PUSHBUTTONS &
THUMBPAD1
8
HEADPHONES
9
USB
4 3
2 1
10 BUTTONS (4) “softkey” buttons, programmable
11
FINGERPRINT
SCANNER2
12
12V 3.5A
13
DOCKING STATION
CONNECTOR
1. For programming details, refer to “Hard Buttons” on page 22.
2. Reserved for future applications. When uploading new firmware, review release notes to see if this feature is available.
Indicates status of batteries (internal and external). When AC is offline and the external battery is connected, the panel will use the external battery before using the internal battery and the LED will remain solid green. Once the internal battery is in use, the LED will remain solid green if battery level is above 25% (±3%) of full charge, solid yellow if charge drops to 25% (±3%) and blinking yellow if battery level drops to 10% (±3%). When AC is online and battery is charging, the LED will be blinking green until charge is 100%.
Indicates status of panel’s WiFi connection: Solid green – communicating with a wireless access point (WAP) Blinking green – searching for a WAP Off – no wireless communication (unit is in power down mode or power is off).
Press to turn touchpanel power on. Press again to put panel in power down mode. Press to restore full on mode. Press and hold for four seconds to turn power off. (The recommended method for shutting down the touchpanel is to press the Shut Down button on the Setup Menu.)
These hard pushbuttons and the 5-way thumb pad are programmable and can provide tactile control of many functions such as audio volume and channel selection.
(1) 3.5 mm TRS mini phone jack; Output power: 12 mW per channel; Minimum impedance: 32
(2) USB 2.0 Type A female
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
Biometric fingerprint scanner for user identification and log on.
(1) DC power jack (power pack included); power pack can also be used to charge internal battery.
Mates with TPMC-8X-DS Docking Station/Charger (sold separately).
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X

Industry Compliance

As of the date of manufacture the TPMC-8X has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel

Setup

Identity Code

The IP ID is set within the TPMC-8X’s table using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-8X devices in the same system must be unique
When setting the IP ID, consider the following:
The IP ID of each unit must match an IP ID specified in the SIMPL Windows program.
Each device using IP to communicate with a control system must have a unique IP ID.

Internal Battery Switch

To prevent internal battery drain during shipment or long-term storage, the TPMC-8X has a battery switch inside the battery compartment. To use the internal battery, remove the battery compartment cover by first removing the two screws that attach it to the back of the touchpanel. Move the switch to the up (on) position and re-attach the battery compartment cover.
To conserve internal battery power when the unit will not be used for extended periods, move the switch to the down (off) position.
TPMC-8X Internal Battery Switch
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X

Configuring the Touchpanel

NOTE: The only connection required to configure the touchpanel is power (supplied from the internal battery, external battery or the included power pack).
The TPMC-8X is configured from the Setup Menu.
NOTE: If no project has been loaded or if an invalid project has been loaded, the touchpanel displays an error message and defaults to the Setup Menu screen.
If a project is running, the Setup Menu can be accessed using one of three methods.
Via the Softkeys
Via USB Keyboard
Press the four softkeys at the bottom of the touchpanel in sequence, from left to right and again from left to right (i.e. press 1, 2, 3, 4, 1, 2, 3, 4) within a 10 second period.
1. Attach a USB keyboard (refer to “Hardware Hookup” on page 31 for details).
2. Open the “Validate User Account Info” window (shown below) by pressing Ctrl+Alt+Shift on the keyboard.
“Validate User Account Info” Window
3. Enter the user account tpmcadmin, and the password tpmcadmin and click Validate.
NOTE: The password is case sensitive. After logging in, the password can be
changed from the “Security” window. Refer to “Security” on page 14 for more information.
4. When the “TPMC Debug Output” window appears (shown on the following page), select Project | Enter Setup Mode to enter the Setup Menu (refer to “Setup Menu Details” on page 14).
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
“TPMC-8X Debug Output” Window
Via Crestron Toolbox
1. Establish communication with the touchpanel (refer to “Establishing Communication” on page 39 for details).
2. Right-click on the device and select Functions | Setup Mode….
“Setup/Calibrate” Window
3. Select Enter Setup Mode. The Setup Menu will be displayed as shown in the following diagram.
NOTE: Select Exit Setup Mode to exit the Setup Menu.
Operations Guide – DOC. 6539 Isys i/O™ WiFi Touchpanel: TPMC-8X 13
Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
TPMC-8X Setup Menu
NOTE: Another way to enter the Setup Menu (after a project has been loaded) is to touch the screen during boot up when you see the “Preparing to Load Project” message. Maintain touch until after the countdown, when the message will change to “Loading Setup screen”.
The Setup Menu provides access to all basic functions and parameters. It is divided into Setup, Ethernet, Battery, Standby Timeout, Power Down Timeout, WiFi, Docking Station and Screen Brightness sections.
NOTE: To allow the touchpanel to upload projects, Standby Timeout is disabled until approximately five minutes after the project is loaded.
To exit the Setup Menu and return to the program, press Exit, located at the bottom of the Setup Menu. To save any changes and reboot the touchpanel, press Save & Reboot, located at the bottom of the Setup Menu. Use the Shut Down button to turn off the touchpanel.

Setup Menu Details

The Setup Menu allows configuration of the touchpanel’s settings for security, touch screen calibration, runtime project, audio, embedded applications, diagnostics and hard button programming. The Setup Menu also has a button that will toggle the on­screen keyboard on and off.
Security
The Security button opens the “Security Setup” window, which allows the user to change the username and password of the system account, setup and close network connections and clear cookies.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
“Security Setup” Window
Click Setup Connections… to open the “Network Connections” window. This window is used to map to a network drive. A mapped network drive permits easy access to embedded application files (Word, Excel, PowerPoint, etc.) and provides a location to save files. To further customize the installation, network drives containing compiled touchpanel project files can also be mapped.
“Network Connections” Window
To add a new network connection, click Add.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
“Configure Network Connection” Window
To Add a network drive, click
1. Map this connection by selecting a drive letter from the Map Drive Letter drop box.
2. Enter a User Name and Password.
3. Click the Remember and reconnect on startup checkbox if so desired.
4. Click OK to enable the new network connection and return to the “Network Connections” window.
Once all changes to network connections have been completed, click OK to return to the Setup Menu.
to browse for the new network connection.
Touch Screen
The Touch Screen button opens the “PenMount Control Panel” window, which provides controls for touch screen calibration, settings for touch mode, beep sound and tools for drawing, advanced calibration and right mouse button emulation.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
“PenMount Control Panel” Window (Calibrate Tab)
When Standard Calibration is pressed, the calibration screen will be displayed. Touch the screen to begin the calibration process. If the screen is not pressed within 10 seconds, the calibration sequence will stop and the screen will again display the “PenMount Control Panel” window.
If the screen is touched within the 10-second timeout, it displays a series of messages indicating that you should touch the red square in five places around the screen. These messages will appear sequentially starting with “Touch the red square” at the top of the screen toward the upper left corner. Touch and hold the center of the red square to initiate calibration. The message will say “Hold…” for a few seconds, then change to “Lift off to proceed”. Touch the displayed squares as prompted everywhere they appear around the screen until the calibration is complete and you are returned to the “PenMount Control Panel” window.
NOTE: When touching the screen during calibration, be as accurate as possible. Use the tip of the included stylus. To cancel calibration and return to the “PenMount Control Panel” window without saving calibration data, ignore the “Touch the red square” message. After about 10 seconds, the “PenMount Control Panel” window will be displayed.
NOTE: The touchpanel’s calibration routine can also be accessed through Crestron Toolbox if the touchpanel is connected to a control system via TCP/IP by selecting the device from the Network Device Tree and right-clicking the device to select Functions | Setup Mode…. Select Enter Calibration Mode to begin calibration.
Press OK to accept the changes and return to the Setup Menu.
Select Project
The Select Project button permits the selection of the touchpanel program, a .vtz file. The “Select Project” window is divided into two sections: Project To Load and Project Working Path.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
In the Project Working Path section, you can choose the location where your uncompressed project files will be stored. The default file location is the internal flash.
In the Project To Load section, press Browse and select the compiled project (i.e. the .vtz file) to be loaded from a network drive, USB device or flash drive. Press Load to uncompress the project file, place it in the destination selected in Project Working Path and display it on the touchpanel.
NOTE: When selecting Browse, the contents of the “Recent” folder will not be available.
NOTE: Projects can also be loaded via Crestron Toolbox.
NOTE: If External is checked, the display list cannot be viewed via Crestron
Toolbox.
“Select Project” Window
Audio
The Audio button opens the “Audio Setup” window. Overall All Audio volume and balance controls and a Mute checkbox are available as well as volume and balance controls and Mute checkboxes for Wave Out and Microphone In. The Microphone In settings also include a Boost checkbox, which applies a 20 dB boost to the level of the microphone input. The key click sound can be enabled or disabled with the Key Click On and Off radio buttons.
Pressing Play Test plays a short internal audio file. Changes to audio settings are made in real time.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
“Audio Setup” Window
Embed Apps (Embedded Applications)
The Embed Apps button opens a window that permits you to set internet security to different levels for different types of internet sites.
“Embedded Apps” Window
Three security levels (High, Medium and Low) can be selected for each of the three zones (Internet, Local Intranet, and Trusted Sites). The security levels are defined as:
High: The safest way to browse, but also the least functional. Less secure features are disabled. Appropriate for sites that may have harmful content.
Medium: Safe browsing and still functional. Prompts before downloading potentially unsafe content. Unsigned ActiveX controls will not be downloaded. Appropriate for most internet sites.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
Low: Minimal safeguards and warning prompts are provided. Most content is downloaded and run without prompts. All active content can run. Appropriate for sites you absolutely trust.
Press Default to restore the default security settings. By default, security is set to High for Internet, Medium for Local Intranet, and Low for Trusted Sites.
The “Embedded Apps” window also permits you to enable the popup windows (child windows) that open when you are in Internet Explorer (not the popup windows of the embedded applications).
Press Close after all changes have been made. The touchpanel must be rebooted for changes to take effect. Refer to “Save & Reboot and Shut Down Details” on page 31 for more information.
A list of trusted sites can be created and edited by pressing Add/Remove Trusted Sites. Pressing this button will open the “Trusted Sites” window. From here, trusted sites can be added and edited. Sites are listed by domain name or IP address. Once all sites have been entered, press Close.
“Trusted Sites” Window
NOTE: Save & Reboot on the Setup Menu must be selected for Embedded Apps changes to take effect.
NOTE: While browsing the Internet with the TPMC-8X, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." If this message appears, checking Enable Popup Windows in the “Embedded Apps” window may correct this error. Other restrictions may also cause this error, so this may not prevent all occurrences.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
Diagnostic
Press the Diagnostic button to display the firmware version number, configure popup messages and appearances and to reset the end user license from the “Diagnostics” window.
There are various types of popup messages. The button associated with each type (Network, Warning, Error and Fatal) allows you to set which types are displayed. Following are definitions of each message type:
Network: A network event has occurred that may effect the normal operation of the unit.
Warning: An event occurred that may effect the normal operation of the unit.
Error: An operation has failed.
Fatal: An event occurred which will require the unit to be reset.
The Color controls allow you to determine background, button and text color of popup messages. Also provided are controls for popup message Timeout and
Translucence as well as controls for popup message position on the screen. A Test Popup button lets you see the changes to popup message timing, appearance and
position.
“Diagnostics” Window
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
Hard Buttons
Pressing Hard Buttons will display a screen that provides visual feedback for all button presses. Pressing softkeys 2 through 4, the up or down buttons or any of the buttons on the 5-way thumbpad will result in its corresponding number on the screen illuminating in yellow. By default, softkey number 1 toggles the on-screen keyboard on and off. However, this can be disabled using the Keyboard button on the Hard Buttons screen. Softkey number 1 can then be used like any of the other buttons. If disabled, it will use the VT Pro-e project assignment.
Buttons are programmed using Vision Tools Pro-e.
Press Close to return to the Setup Menu.
“Hard Buttons” Window
Keyboard
Click the Keyboard button to display the on-screen keyboard.
The on-screen keyboard can be used in an identical manner to a physically connected keyboard. The on-screen keyboard can be used in any of the embedded applications, for example, to enter a web address or to enter data into a spreadsheet, etc.
Exit the on-screen keyboard by selecting File | Exit or by pressing the “X” close button in the upper right corner of the keyboard window. If softkey number 1 has the keyboard enabled, you can also exit the keyboard by using softkey number 1, a reserve join number in VT Pro-e or a device extender in SIMPL Windows.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
On-Screen Keyboard

Ethernet Details

The Ethernet portion of the Setup Menu allows configuration of the touchpanel settings for Ethernet communications.
Ethernet
Press the Adapters button to access the “Ethernet Setup” window. To save any changes, use the Save & Reboot button on the Setup Menu. The Ethernet address and mask are displayed on this screen.
“Ethernet Setup” Window
NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” line in the “Ethernet Setup” window is seen only when the TPMC-8X is mounted on the optional (TPMC-8X-DS) Docking Station/Charger.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
NOTE: When the TPMC-8X is mounted on the optional Docking Station/Charger and the wired LAN connection is used, the touchpanel auto-switches to wired Ethernet communications. When the TPMC-8X is removed from the Docking Station/Charger, it will seamlessly switch over to WiFi. Docking Station/Charger must be using AC power pack for its LAN and USB ports to function.
Click Configure to open the “Wireless Network Connection Properties” window. This window displays the connection and related required items.
“Wireless Network Connection Properties” Window (General)
Click on the Wireless Networks tab.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
“Wireless Network Connection Properties” Window (Wireless Networks)
NOTE: The link at the bottom of the window which says “Learn about setting up a wireless network configuration” is not supported at this time.
From here you can add or remove wireless access points (WAPs) or routers. To view wireless networks being accessed or scan for access points, click View Wireless Networks to view the “Wireless Network Connection” window.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
“Wireless Network Connection” Window
Click Refresh network list to scan for available access points.
The TPMC-8X is already configured for DHCP. To establish static processing or to switch between DHCP and static IP, use the General tab of the “Wireless Network Connections” window (refer to picture on page 24), select Internet Protocol (TCP/IP) and click Properties.
Click Set up a wireless network for a home or small office to start the Wireless Network Setup Wizard.
The Wireless Network Setup Wizard will create a network with the Network Authentication value set to Open. If your Wireless Access Point is configured with a value other than Open, you must set this value manually, using the Wireless Networks tab of the “Wireless Network Connection Properties” window (refer to picture on page 25).
To manually configure your Wireless Access Point, perform the following procedure:
1. In the Preferred Networks section of the window, select your network and click Properties to open the “Properties” window for your network.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
“Network (your network name) Properties” Window
2. With Data encryption set to WEP, select Open from the Network Authentication dropdown list.
3. Enter and confirm the Network key.
4. Click OK.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
“Internet Protocol (TCP/IP) Properties” Window
Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers. TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets, and ships it off to a network. The IP address is a unique number consisting of four parts separated by dots, e.g., 165.113.245.2.
Dynamic Host Configuration Protocol (DHCP) is a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. In some systems, the IP address of the device can even change while it is still connected. DHCP also supports a mix of static and dynamic IP addresses.
Dynamic addressing simplifies network administration because the software keeps track of IP addresses rather than requiring an administrator to manage the task. New computers can be added to a network without manually assigning each one a unique IP address.
IP Table
Edit, remove or enter a control system’s IP address in the IP table to enable communication between the touchpanel and a control system. The touchpanel can communicate with multiple control systems.
For more information on IP tables, refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256), which is available from the Crestron website (http://www.crestron.com/manuals
).
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
“IP Table Setup” Window
The IP ID is the ID number that is used to identify the touchpanel in the control system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows program.
Identity
Press Identity to open the “Network ID” window. The “Network ID” window displays the hostname and workgroup that identify the touchpanel on the network. The hostname may be used when transferring a program over Ethernet using Crestron Toolbox. This window permits editing of the hostname and workgroup.
“Network ID” Window
NOTE: The hostname is required for Ethernet communication.
Sharing
Press Sharing to open the “Configure Shared Folders” window. This window is used to set up shared folders. Sharing enables remote computers to view and/or modify files stored on the touchpanel.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
“Configure Shared Folders” Window
Click Add New Share… to browse and add directories with permission to read only or read/write. Click Close after adding all folders to be shared.

Battery Details

The Battery section of the Setup Menu contains a bar graph showing the amount of charge in the internal battery as well as indicators to show when the battery is charging and when the TPMC-8X is connected to an AC line.

Standby Timeout Details

The Standby Timeout function turns off the backlight when the touchpanel is inactive for a specified time. Use the Up and Down buttons to set the Standby Timeout from 0 through 120 minutes, where 0 disables the timeout. Touch the screen to reactivate the touchpanel from standby mode. When the touchpanel is reactivated, the last screen to be displayed reappears.
NOTE: The softkeys and hardbuttons will still function when the touchpanel is in standby mode but will not cause it to awaken from standby. You must touch the screen to reactivate the touchpanel.

Power Down Timeout Details

The Power Down Timeout function turns off the touchpanel display, shuts off WiFi and puts the processor to “sleep” when the touchpanel is inactive for a specified time. Use the Up and Down buttons to set the Power Down Timeout from 0 through 120 minutes, where 0 disables the timeout.
The power button (on the left side of the TPMC-8X) can also be used to manually put the touchpanel into power down mode. Press and release the power button to enter power down mode. Use the power button to activate the touchpanel from power down mode. When the touchpanel is activated, the first page of the project appears.
NOTE: When the panel is powered down, it will take less than 10 seconds to power up and respond to a button press. There is no delay from Standby mode.
NOTE: If the external AC power pack is attached to the touchpanel and plugged into an active AC receptacle or if the touchpanel is resting in the docking station and plugged into an active AC receptacle, the panel does not power down when the Power Down Timeout is achieved. Note that the purpose of this timeout is to maximize battery life. Standby Timeout still functions.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel

WiFi Details

The WiFi section of the Setup Menu contains a bar graph showing the strength of the WiFi signal as well as an indicator to show when the TPMC-8X is communicating with a wireless access point (WAP). SSID, Mac and IP addresses are also shown.

Docking Station Details

The Docking Station section of the Setup Menu has an indicator to show when the TPMC-8X is connected to Ethernet via the docking station. Mac and IP addresses are also shown.

Screen Brightness Details

The Screen Brightness can be varied from 0 to 100. To increase the brightness, press Up. To decrease the brightness, press Down. Lower brightness settings extend battery life.

Save & Reboot and Shut Down Details

To save any changes and reboot the touchpanel, press Save & Reboot, located in the lower right section of the Setup Menu.
To turn off the touchpanel, press Shut Down, located in the lower right section of the Setup Menu. This is the recommended method for shutting down the touchpanel. After the touchpanel has shut down, the power supply can be safely removed from the touchpanel.
Ventilation
Connect the Device

Exit Details

Press Exit to leave the Setup Menu and return to the project. If no project has been loaded, the touchpanel will display an error message and return to the Setup Menu.

Hardware Hookup

The TPMC-8X should be used in a well-ventilated area.
To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.
When making connections to the TPMC-8X, consider the following:
Use the included Crestron power supply for these devices.
The power supply cable cannot be extended.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
Hardware Connections for theTPMC-8X
Left Side View
Bottom View
USB: FROM
KEYBOARD OR
OTHER WIRED
DEVICE
DOCKING STATION
CONNECTOR*
Right Side View
COMPACT FLASH
CARD SLOT
HEADPHONES
24V 3.5A:
AC POWER PACK*
* These connectors are optional for powering the device.
CAUTION: Do not apply excessive pressure to the touchscreen display during handling. Doing so can crack the screen and damage the touchpanel.
CAUTION: The antenna for the TPMC-8X is located within the Compact Flash card slot. Use care when removing the cover to avoid damage to the antenna.
NOTE: When inserting a Compact Flash card, orient the card so that the small lip at the top of the card is facing away from the touchpanel.

Recommended Cleaning

Keep the surface of the touchscreen free of dirt, dust or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality.
For best cleaning results use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid getting moisture beneath the bezels.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel

Programming Software

Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website.
Crestron has developed an assortment of Windows-based software tools to support a controlled system. The following are the minimum recommended software versions for the PC:
Software
TASK REQUIRED SOFTWARE VERSION
Program control system to operate TPMC-8X.
Upload projects and firmware. Crestron Toolbox 1.4 or later.
For graphical touchscreen design.
Program with simple wizards for systems using a TPMC-8X (optional but recommended).
SIMPL Windows version 2.07.37 or later; Also requires Crestron Database version
18.2.4 or later.
Crestron VisionTools® Pro-e version 3.6.0.8 or later.
Crestron SystemBuilder™ version 2.0 or later with SystemBuilder Templates version
2.0 or later. Refer to software release notes or Crestron website for other required Crestron software packages.

Programming with Crestron SystemBuilder

Crestron SystemBuilder is the easiest method of programming but does not offer as much flexibility as SIMPL Windows. For additional details, download SystemBuilder from the Crestron website and examine the extensive help file.

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the TPMC-8X, it is recommended to use SystemBuilder for configuring the system.
NOTE: In the following description, the MC2E control system is used. However, any 2-Series processor that is e-control enabled can be used.
SIMPL Windows is Crestron’s premier software for programming Crestron control systems. It is organized into two separate but equally important “Managers”.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
Configuration Manager
Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library.
To incorporate the TPMC-8X into the system, drag the TPMC-8X from the Touchpanels | Touchpanels (Ethernet) folder of the Device Library and drop it in the System Views.
Locating the TPMC-8X in the Device Library
The system tree of the control system displays the device in the appropriate slot with a default IP ID as shown in the following illustration.
C2Net Device, Slot 8
Additional TPMC-8X devices are assigned different IP ID numbers as they are added.
If necessary, double click a device to open the “Device Settings” window and change the IP ID, as shown in the following figure.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
p
“TPMC-8X Device Settings” Window
Program Manager
Multi-mode objects offer high-
erformance programming!
The ID code specified in the SIMPL Windows program must match the IP ID of each unit.
Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

Programming with VisionTools Pro-e

Touchpanel screens should be created in VisionTools Pro-e to allow accessing the embedded applications, switching of source signals to desired outputs as well as selection of the system mode. There are no special programming requirements to use the functions of the TPMC-8X in a room-control system.

Multi-Mode Objects

The single most-advanced VT Pro-e high-performance programming technique involving the TPMC-8X is the concept of multi-mode objects. A multi-mode object (i.e. button, legend, etc.) is an object drawn on a VT Pro-e page that can have one or more active and inactive visible settings (modes).
For examples, refer to http://www.crestron.com/exampleprograms multi-mode object examples. This file contains the VT Pro-e touchpanel files and SIMPL Windows files that illustrate the high-performance capabilities of multi-mode objects.
and search for

WAV File Audio Messages

The TPMC-8X touchpanels are capable of playing audio messages as system prompts and responses. These files are recorded as WAV files on a PC using an audio utility such as Sound Recorder that is packaged with Microsoft Windows 95/98/Me/XP/NT/ 2000™. Files from other sources may also be converted to an acceptable format by using this or a similar utility. Many other audio utilities are
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
available commercially or as shareware. The TPMC-8X touchpanels accept the following WAV file format: PCM, 8 – 44.1 kHz, mono & stereo, 8 & 16 bit. For more information about how to use Sound Recorder, refer to its User’s Guide and extensive help information provided with the software. Also refer to the help file in VT Pro-e to learn how to use its audio tool, Sound Manager, to attach WAV files to a touchpanel project.
Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
NOTE: Touchpanel WAV files can be obtained from the Wave LC Library of the Crestron FTP site.

Bit Depth and File Size

A bit depth refers to the number of memory bits used to store color data for each pixel in a raster image. A touchpanel raster image consists of a rectangular grid of picture elements (pixels). Each pixel uses the same amount of memory to store its color data. The amount of memory is called the bit depth of the image.
Greater bit depths are required to represent finer gradations of color. Increasing bit depth necessarily increases file size. A black and white drawing requires only one bit per pixel to store all the available color information. Using a 32-bit per pixel bit depth for a black and white image increases the file size 32 times without adding anything to the black and white image quality.
In an 8-bit per pixel system, the associated 8-bits of video memory for every screen pixel contain a value referring to a location in an 8-bit color table. In this way any one of the specific 256 color table locations is assigned to a pixel.
A 16-bit highcolor system is considered sufficient to provide life-like colors. It is encoded using 5-bits to represent red, 5-bits to represent blue and (since the human eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).
In a 24-bit graphics display, the video memory allocates 24 bits for each pixel on the screen enabling each pixel to take on any one of a possible 16.7 million colors. Each 24-bit value is composed of 8-bits for red, 8-bits for green and 8-bits for blue. These triplets of 8-bit values are also referred to as the red, green and blue color planes. A 24-bit image is actually composed of three component images which combine to create the truecolor picture. The reason this is called truecolor is that this is near the maximum number of colors the human eye is able to detect.
Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do not enhance the precision of the color representation but act as an alpha channel that represents pixel translucence. The 32-bit truecolor has become popular on the computer desktop to provide effects such as translucent windows, fading menus and shadows.
In graphics intensive applications such as touchpanels, raising or lowering the color depth of the displayed graphics can achieve a balance of performance and quality. Lower color depths do not require as much frame buffer memory or display bandwidth, allowing them to be generated and displayed more quickly. Increasing color depth results in higher color quality at the expense of display speed and responsiveness. By using mostly 8-bit or 16-bit graphics and holding the 32-bit graphics to a minimum (e.g. for a family photo, etc.), you can create a sophisticated project that will fit in the memory space provided and have the touchpanel remain very responsive.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
Relationship of Bits to Colors
NUMBER OF BITS NUMBER OF COLORS
1 bit Black and White
2 bits 4 Colors
4 bits 16 Colors
8 bits 256 Colors
16 bits 65,536 Colors (Highcolor)
24 bits 16.7 million Colors (Truecolor)
32 bits 16.7 million Colors plus Transparency
When creating a VT Pro-e project you can elect to compress and reduce the image size in the “Page Properties” window for the entire page and/or perform the same function of reducing the image size using the “Image Properties” window. A reduction in image size will save a considerable amount of memory space for your project.
In VT Pro-e, the Compress checkbox permits the image to be compressed when compiling. The 16 Bits checkbox converts a 24-bit or 32-bit image to 16 bits. This conversion to a 16-bit image may cause the loss of some subtle shading. To compensate for this, use the dithering to simulate the original shading. Various dithering types are available. Refer to the following illustrations.
VT Pro-e “Page Properties” Window – Bit Depth Selection VT Pro-e “Image Properties” Window – Bit Depth Selection

MultiByte International Characters

Most languages use a single byte of eight bits to represent a character, e.g. English, French, German, Hebrew, Russian, Thai, etc.
Multibyte character fonts require more than the usual eight bits to specify a character. This occurs when a language has more than 256 characters (2
8
) in a font. For example, Chinese fonts contain several thousand characters. Other multibyte languages include Japanese and Korean.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
There are two separate applications with multibyte characters – static text on buttons and indirect text on buttons. No Isys i/O touchpanel firmware changes are required in either case.
Indirect text on a button is entered in VT Pro-e and the actual string to be displayed is entered in SIMPL Windows. As of this publication date only completely single byte or completely multibyte strings may be entered or they will not be compiled correctly in SIMPL Windows. In other words, you cannot enter Chinese characters interspersed with numbers. You can enter Chinese characters or numbers in separate strings or you can pad each number with “\x00” to make it multibyte and then combine it with Chinese characters in the same string.
Of course you can always use the workaround of showing a graphic that displays the string but it is not dynamic. To compile and use multibyte characters it is essential that the operating system understand the language. Windows XP is available in many international languages and add-on software is available for other versions of Windows.

Example Program

An example program for the TPMC-8X is available from the Crestron website (http://www.crestron.com/exampleprograms).
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication.

Establishing Communication

Use Crestron Toolbox for communicating with the TPMC-8X; refer to the Crestron Toolbox help file for details. There is a single method of communication: TCP/IP communication.
NOTE: Required for operation with a Crestron control system.
Ethernet Communication
PC RUNNING
CRESTRON TOOLBOX
WIRELESS ETHERNET
WIRELESS
(OR WIRED USING
ETHERNET
OPTIONAL DOCKING STATION/CHARGER)
TPMC-8X
Enter the IP address, Subnet mask and Default gateway of the TPMC-8X in the “Internet Protocol (TCP/IP) Properties” window (refer to “Ethernet” which begins on page 23).
Confirm Ethernet connections between TPMC-8X and PC.
Use the Address Book in the Crestron Toolbox to create an entry for the
TPMC-8X with the TPMC-8X’s TCP/IP communication parameters.
Display the “System Info” window (click the
icon) and select the
TPMC-8X entry.
Use the Crestron Toolbox to create the TPMC-8X IP table.
Select Functions | IP Table Setup.
⇒ ⇒ Add, modify or delete entries in the IP table. The TPMC-8X can
have only one IP table entry.
A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the TPMC-8X. The entry should list the TPMC-8X’s IP ID (specified on the TPMC-8X’s IP table) and the internal gateway IP address 127.0.0.1.
To prevent interference with other 802.11 devices that may be operating nearby, channels should be adequately spaced when configuring your wireless network; channels 1, 6 and 11 are the only non-overlapping channels. Refer to the information supplied with the WAP for instructions concerning channel selection.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X

Programs, Projects and Firmware

Upload the SIMPL Windows file to the control system using SIMPL Windows or Crestron Toolbox.
Upload the VisionTools Pro-e file to the touchpanel using VisionTools Pro-e or the Crestron Toolbox.
Upgrade TPMC-8X firmware via Crestron Toolbox.
Establish TCP/IP communications with the TPMC-8X and display
the “System Info” window.
⇒ Select Functions | Firmware… to upgrade the TPMC-8X
firmware.
For details on uploading and upgrading, refer to the SIMPL Windows help file, VisionTools Pro-e help file, or the Crestron Toolbox help file.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel

Operation

Power Options

The TPMC-8X can be powered in the following ways:
TPMC-8X-BTP Internal Battery Pack (included)
TPMC-8X-BTPE External Battery Pack (sold separately)
TPMC-8X-DS Desktop Docking Station/Charger (sold separately)
The internal and external batteries can be charged by using the included AC power pack or by connecting the TPMC-8X to the optional Docking Station/Charger (TPMC-8X-DS) when it is connected to AC power.
The TPMC-8X has four power modes: On, Standby, Power Down and Off. Refer to the following table for details.
TPMC-8X Power Modes
POWER MODE DETAILS
On
Standby
Power Down
Off
* Standby, power down and power off modes can also be initiated using reserve join numbers in
VisionTools Pro-e and the Device Extender function in SIMPL Windows. For details, refer to the respective help files in these programs.
Normal operating mode. Initiated with power button on left side of touchpanel.
Backlight is turned off to conserve battery power but WiFi and processor are still on and hardbuttons and softkeys are still functional. Initiated with Standby Timeout function from the Setup Menu.* Touch the screen to reactivate the TPMC-8X from standby mode.
Backlight is turned off, WiFi is turned off and the internal processor is put into “sleep” mode to conserve battery power. Initiated with Power Down Timeout function from the Setup Menu or by momentarily pressing the power button on the left side of the touchpanel.* The TPMC-8X can be activated from power down mode by pressing the power button on the left side of the touchpanel.
All power is off. Can be initiated by pressing the power button on the left side of the touchpanel and holding it for four seconds. However, the recommended method for shutting down the touchpanel is to press the Shut Down button on the Setup Menu.*
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X

Security Infrastructure

Since the TPMC-8X does not use a traditional hard drive but rather an image that gets restored every time the touchpanel is rebooted, any virus infection is cleared immediately after a reboot. However, using the currently available tools and techniques, Crestron has provided an infrastructure that protects against possible virus infections.
1. Executables/Scripts brought in on external media The implementation of the TPMC-8X has restrictions on starting any application or script. The only applications that can be started are those allowed by Crestron and these can only be started from the Crestron project.
2. Downloaded Program/Script The browser is customized in such a way that files cannot be downloaded. The only files the browser can open are the files it has plug-ins for, such as PDF, etc. The user cannot change the options, as this dialog box has been disabled.
3. Browser Hijack and Browser vulnerability Crestron has patched all currently known hijacks and vulnerabilities. Future updates can be downloaded from the Crestron website.
4. Email Viruses There is no e-mail client installed on the TPMC-8X, so email-based viruses cannot be executed.
5. Viruses that attack web/FTP servers The TPMC-8X does not run a web or FTP server and is therefore not listening to port 21 or 80. The only ports the system listens to are the ports registered to Crestron.
6. Virus from other machines on the network Since drives on the TPMC-8X can be shared on the network, it is possible that a virus can write itself to files/folders on these shares. Our recommendation therefore is to share as "Read-Only," so that viruses cannot attach themselves to files on the TPMC-8X.
7. ActiveX and Java The TPMC-8X has ActiveX disabled and has no Java Virtual Machine installed. These applets cannot run on the TPMC-8X.
NOTE: While browsing the Internet with the TPMC-8X, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." If this message appears, checking Enable Popup Windows in the “Embedded Apps” section of the Setup Menu may correct this error. Other restrictions may also cause this error, so this may not prevent all occurrences.
NOTE: Security settings and restrictions can be changed via the Embed Apps button on the Setup Menu. Refer to “Embed Apps (Embedded Applications)” on page 19 for details.
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
TPMC-8X Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Touchpanel does not turn on.
Cannot upload VT Pro-e project or firmware from Toolbox via WiFi.
TPMC-8X does not show feedback and/or does not control any devices.
Battery was not charged or is discharged.
TPMC-8X is off, in power down mode or has no power.
No WAPs defined/selected on the TPMC-8X.
No IP address configured/obtained on the TPMC-8X.
TPMC-8X is out of range or has poor access to the WAPs.
No WAPs defined/selected on the TPMC-8X.
Place the TPMC-8X on the docking station and charge the battery using the provided power pack.
Verify that TPMC-8X has power and is on or in standby mode.
Refer to the “Ethernet” section of this guide, which begins on page 23 to define/select WAPs.
Refer to “Ethernet” which begins on page 23 to define IP addresses. If the TPMC-8X is set up to use DHCP (not recommended), you can use the WAP window box to verity the IP address provided. If the number is invalid for your subnet or no number is present, verify that the DHCP server is working properly.
The TPMC-8X is out of range of the WAP or is experiencing interference. Refer to the WAP documentation for instructions on setting up a wireless network with minimum interference and no dead spots.
Refer to the “Ethernet” section of this guide, which begins on page 23 to define/select WAPs.
(Continued on following page)
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TPMC-8X Troubleshooting (Continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
TPMC-8X does not show feedback and/or does not control any devices. (Continued)
TMPC-8X shows unexpected or intermittent feedback and/or has intermittent device control.
TPMC-8X boots up in setup screens every time.
No IP address configured/obtained on the TPMC-8X.
Invalid control system IP address / IP ID set up on TPMC-8X.
TPMC-8X is out of range or has poor access to the WAPs.
TPMC-8X is out of range or has poor access to the WAPs.
Invalid VT Pro-e project or no VT Pro-e project is loaded.
Refer to “Ethernet” which begins on page 23 to define IP addresses. If the TPMC-8X is set up to use DHCP (not recommended), you can use the WAP window box to verity the IP address provided. If the number is invalid for your subnet or no number is present, verify that the DHCP server is working properly.
The IP address (or host name) for the control system is invalid or the IP ID does not match the one defined in the SIMPL program. Refer to “IP Table” on page 28 to define IP addresses.
The TPMC-8X is out of range of the WAP or is experiencing interference. Refer to the WAP documentation for instructions on setting up a wireless network with minimum interference and no dead spots.
The TPMC-8X is out of range of the WAP or is experiencing interference. Refer to the WAP documentation for instructions on setting up a wireless network with minimum interference and no dead spots.
Load/reload VT Pro-e project using the Toolbox.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from the Crestron website (http://www.crestron.com/manuals
). This link will provide a list
of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
2-Series Control Systems Reference Guide

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
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Crestron TPMC-8X Isys i/O™ WiFi Touchpanel
For assistance in your local time zone, refer to the Crestron website (http://www.crestron.com/) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the TPMC-8X, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
LICENSE TERMS
Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit (“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron.
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron.
If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services or (c) pursuant to any rental, sharing or “service bureau” arrangement.
The Software is designed as a software development and customization tool. As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk.
The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing.
OTHER LIMITATIONS
You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your license is also terminated.
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.
You may not reverse engineer, decompile or disassemble the Software.
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the Software and (c) You agree to comply with the Export Laws.
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver.
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If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component parts.
PROPRIETARY RIGHTS
Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text and “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.
Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same.
Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.
GOVERNING LAW
This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles. Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
CRESTRON LIMITED WARRANTY
CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your exclusive remedy for any claim or loss arising from the Software.
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended or if it as been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly obtained or removed.
Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from (1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware or (4) modification of, alteration of or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.
ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND (PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
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Microsoft® Windows XP® Embedded End User License Agreement
You have acquired a device (“DEVICE”) that includes software licensed by Crestron Electronics from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”), are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT CRESTRON ELECTRONICS FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT
NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE. This EULA grants you the following license:
o You may use the SOFTWARE only on the DEVICE. o NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. CRESTRON ELECTRONICS
HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS RELIED UPON CRESTRON ELECTRONICS TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.
o NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE IS PROVIDED “AS IS” AND WITH ALL
FAULTS. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE
SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.
o No Liability for Certain Damages. EXCEPT AS PROBHIBITED BY LAW, MS SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVEN SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00).
o Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer,
decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
o SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights
under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE.
o EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You
agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http://www.microsoft.com/exporting
Limited Use of Particular SOFTWARE Services. Provided that the DEVICE continues to comply with the terms of the “Restricted Functionality” paragraph below, without limiting the number of computers or other electronic devices that might connect to the DEVICE to access or utilize other software or SOFTWARE services on the DEVICE, you may permit a maximum of ten (10) computers or other electronic devices to connect to the DEVICE to utilize the services of the SOFTWARE for (a) file and print services, (b) Internet information services, and/or (c) remote access (including connection sharing). The ten (10) connections maximum includes any indirect connections made through “multiplexing” or other software or hardware which pools or aggregates connections.
If you use the DEVICE to access or utilize the services or functionality of Microsoft Windows Server products (such as Microsoft Windows NT Server 4.0 (all editions) or Microsoft Windows 2000 Server (all editions)), or use the DEVICE to permit workstation or computing devices to access or utilize the services or functionality of Microsoft Windows Server products, you may be required to obtain a Client Access License for the DEVICE and/or each such workstation or computing device. Please refer to the End-User License Agreement for your Microsoft Windows Server product for additional information.
Restricted Deployment. The SOFTWARE is not designed or intended for use or resale in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, or other devices or systems in which a malfunction of the SOFTWARE would result in foreseeable risk of injury or death to the operator of the device or system, or to others.
Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services” paragraph above, you may use the SOFTWARE on the DEVICE to interact with other computers or electronic devices.
.
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Isys i/O™ WiFi Touchpanel Crestron TPMC-8X
Maximum Number of Processors. The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE.
Remote Boot Feature. Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e. DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
Security Updates. Content providers are using the digital rights management technology (“Microsoft DRM”) contained in this SOFTWARE to protect the integrity of their content (“Secure Content”) so that their intellectual property, including copyright, in such content is not misappropriated. Owners of such Secure Content (“Secure Content Owners”) may, from time to time, request MS, Microsoft Corporation, or their subsidiaries to provide security related updates to the Microsoft DRM components of the SOFTWARE (“Security Updates”) that may affect your ability to copy, display, and/or play Secure Content through Microsoft software or third-party applications that utilize Microsoft DRM. You therefore agree that, if you elect to download a license from the Internet, which enables our use of Secure Content, MS, Microsoft Corporation, or their subsidiaries may, in conjunction with such license, also download onto your DEVICE such Security Updates that a Secure Content Owner has requested that MS, Microsoft Corporation, or their subsidiaries distribute. MS, Microsoft Corporation, or their subsidiaries will not retrieve any personally identifiable information, or any other information, from your DEVICE by downloading such Security Updates.
NetMeeting/Remote Assistance/Remote Desktop Features. The SOFTWARE may contain NetMeeting, Remote Assistance, and Remote Desktop technologies that enable the SOFTWARE or other applications installed on the Device to be used remotely between two or more computing devices, even if the SOFTWARE or application is installed on only one Device. You may use NetMeeting, Remote Assistance, and Remote Desktop with all Microsoft products; provided, however, use of these technologies with certain Microsoft products may require an additional license. For both Microsoft products and non-Microsoft products, you should consult the license agreement accompanying the applicable product or contact the applicable licensor to determine whether use of NetMeeting, Remote Assistance, or Remote Desktop is permitted without an additional license.
Consent to Use of Data. You agree that MS, Microsoft Corporation, and their affiliates may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE. MS, Microsoft Corporation, and their affiliates may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, and their affiliates may disclose this information to others, but not in a form that personally identifies you.
Internet Gaming/Update Features. If the SOFTWARE provides, and you choose to utilize, the Internet gaming or update features within the SOFTWARE, it is necessary to use certain computer system, hardware, and software information to implement the features. By using these features, you explicitly authorize MS, Microsoft Corporation, and/or their designated agent to use this information solely to improve their products or to provide customized services or technologies to you. MS or Microsoft Corporation may disclose this information to others, but not in a form that personally identifies you.
Internet –Based Services Components. The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, or their affiliates may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your Device.
Links to Third-Party Sites. The SOFTWARE may provide you with the ability to link to third-party sites through the use of the SOFTWARE. The third-party sites are not under the control of MS, Microsoft Corporation, or their affiliates. Neither MS nor Microsoft Corporation nor their affiliates are responsible for (i) the contents of any third-party sites, any links contained in third-party sites, or any changes or updates to third-party sites, or (ii) webcasting or any other form of transmission received from any third-party sites. If the SOFTWARE provides links to third-party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third-party site by MS, Microsoft Corporation, or their affiliates.
Additional Software/Services. The SOFTWARE may permit Crestron, MS, Microsoft Corporation, or their affiliates to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). o If Crestron provides or makes available to you Supplemental Components and no other EULA terms are provided
along with the Supplemental Components, then the terms of this EULA shall apply.
o If MS, Microsoft Corporation, or their affiliates make available Supplemental Components, and no other EULA
terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation, or affiliate entity providing the Supplemental Components(s) shall be the licensor of the Supplemental Component(s).
Crestron, MS, Microsoft Corporation, and their affiliates reserve the right to discontinue any Internet-based services provided to you or made available to you through the use of the SOFTWARE.
This EULA does not grant you any rights to use the Windows Media Format Software Development Kit (“WMFSDK”) components contained in the SOFTWARE to develop a software application that uses Windows Media technology. If you wish to use the WMFSDK to develop such an application, visit htt://msdn.Microsoft.com/workshop/imedia/windowsmedia/sdk/ wmsdk.asp, accept a separate license for the WMFSDK, download the appropriate WMFSDK, and install it on your system.
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15 Volvo Drive Rockleigh, NJ 07647 (2016825) Tel: 888.CRESTRON 10.06 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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