Crestron RMK-3100L User Manual

The RMK-3100L is a complete rack mount kit that has been developed for the Crestron
TPS-3100L series of wall-mounted touchpanels. Use the supplied hardware to attach the
touchpanel to the rack mount kit.

Supplied Hardware

The RMK-3100L consists of a mounting plate and screws to secure the touchpanel to the
plate. These items along with the touchpanel produce an assembly that can be attached to a
19” EIA Equipment rack. Rack-mounting hardware is not supplied.

DESCRIPTION PART NUMBER QUANTITY

Rack Mounting Plate, 5 RU High 2010623 1

Screw, 6-32, 1/4"L, Pan, Phil, Blk 2007215 4

Assembly View

Assembly of the RMK-3100L to the
touchpanel is illustrated to the right. Exercise
caution when handling the touchpanel to
avoid damaging the exposed components.
Use a #2 Phillips head screwdriver to secure
the touchpanel to the rack mounting plate with
the four supplied screws (do not use the
screws supplied with the touchpanel). Torque
should not exceed 11 in-lbs (1.243 N*m). Use
caution when handling the touchpanel as not
to damage or scratch the view screen. The
RMK-3100L is designed to occupy five rack
spaces, 8.72 inches (22.15 cm) high. After the
touchpanel is secured to the rack plate,
reinstall the touchpanel faceplate and attach
the plate to the rack.

Rack Mount Kit: RMK-3100L

RACK MOUNTING PLATE

TOUCHPANEL
FACEPLATE

TPS-3100L TOUCHPANEL

1

" MOUNTING SCREWS, QTY. 4

4

(SUPPLIED BY CRESTRON)

Further Inquiries

If after reviewing this Installation Guide, you cannot locate specific information or have
questions, please take advantage of Crestron's award winning customer service team by
calling:

• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876].

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at [phone].

• In Australia and New Zealand, call Crestron Control Solutions at

[phone].

You can also log onto the online help section of the Crestron website (www.crestron.com) to
ask questions about Crestron products. First-time users will need to establish a user account
to fully benefit from all available features.

As of the date of manufacture, the RMK-3100L has been tested and found to comply with
specifications for CE marking.

Crestron Electronics, Inc. Installation Guide – DOC. 6299

15 Volvo Drive Rack Mount Kit: RMK-3100L
Rockleigh, NJ 07647 09.04
Tel: 888.CRESTRON Specifications subject to change without notice.
Fax: [phone] www.crestron.com

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior

authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of contact
person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return

Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus
shipping costs, on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by

CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of purchase
from CRESTRON, with the following exceptions: disk drives and any other moving or rotating
mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year;
touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps
are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty,
if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover
any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any
claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts
or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only
by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law
are limited to the terms of this limited warranty. This warranty statement supercedes all previous
warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.