Crestron QM-FTSC User Manual

Crestron QM-FTSC FlipTop Storage Center Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2004 Crestron Electronics, Inc.
Crestron QM-FTSC FlipTop Storage Center
Contents
FlipTop Storage Center: QM-FTSC 1
Introduction ..........................................................................................................1
Features and Functions...........................................................................1
The QuickMedia Transport System .......................................................2
Specifications ......................................................................................... 4
Physical Description...............................................................................5
Industry Compliance ............................................................................10
Setup................................................................................................................... 11
Network Wiring ...................................................................................11
Identity Code........................................................................................ 12
Installation............................................................................................15
Hardware Hookup ................................................................................ 18
Ground Wire Connections....................................................................20
Configuration Software ......................................................................................20
Earliest Version Software Requirements for the PC ............................21
Configuring with Crestron SystemBuilder...........................................21
Configuring with SIMPL Windows .....................................................24
Programming with VisionTools Pro-e .................................................31
Example Program.................................................................................31
Adjusting the QM-FTSC Microphone Inputs.......................................31
Uploading and Upgrading ..................................................................................34
Communication Settings ......................................................................34
Uploading a SIMPL Windows Program ..............................................37
Firmware Upgrade ...............................................................................38
Problem Solving.................................................................................................41
Further Inquiries...................................................................................43
Future Updates .....................................................................................43
Return and Warranty Policies.............................................................................44
Merchandise Returns / Repair Service ................................................. 44
CRESTRON Limited Warranty ...........................................................44
Operations & Installation Guide – DOC. 6269 Contents i
Crestron QM-FTSC FlipTop Storage Center
FlipTop Storage Center: QM-FTSC

Introduction

Features and Functions

The QM-FTSC-B and the QM-FTSC-BALUM are part of the Crestron MediaManager™ line of network devices, room control systems and signal routing solutions. The suffix ‘-B’, and ‘-BALUM’, respectively denotes color, e.g., QM-FTSC-B is a black unit, and QM-FTSC-BALUM has a brushed aluminum finish. For simplicity within this guide, color suffix is omitted and the designation QM-FTSC is used except where noted.
This Cresnet device uses QuickMedia™ technology to facilitate an uncomplicated connection of audio, video, and computer equipment. All media and control signals are routed via a single QuickMedia cable for simple installation. A complete integrated room solution is created with the addition of a QuickMedia receiver (such as the QM-RMCRX) and optional keypads or touchpanels.
Functional Summary
Built-in six button engravable* keypad with LEDs
All A/V connections are on the underside, includes cables that feed
through the box (includes QM-FTCMK cable plate kit)
3 X 1 video switch with sync sensing and LED indicators (one composite connector, one S-video connector, one RGBHV connector)
3 X 1 audio switch (two stereo RCA, one stereo 1/8” mini jack) with audio breakaway
One AC power passthrough
One RGB monitor passthrough
Two Neutrik™ combo inputs with phantom power
One QuickMedia RJ-45 connector (on the right side)
Two Cresnet connectors (on the right side)
* As an option, custom-engraved buttons can be designed and obtained by using the Crestron Engraver software. Version 2.1.03 and Crestron Database 16.2.0 or later are available from the Downloads | Software Updates section of the Crestron website (www.crestron.com).
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FlipTop Storage Center Crestron QM-FTSC
NOTE: The QM-FTSC is compatible with 2-Series control systems only.
QM-FTSCD Block Diagram
Cables
Composite Video S-Video Computer RGB Composite Video Audio S-Video Audio Computer Audio
AC Power
Keypad
MIC 1
A/D
Converter
A/D
Converter
MIC 2 Program L Program R Video
3 X 1 Video Switch
Cresnet
Cresnet
QM
Output
Microphone 1
Input Gain
Phantom Power
Microphone 2
3 X 1 Audio Switch
Video Sync Sensing
Buffer
Audio
Computer Audio
S-Video Audio
Composite Video
Computer RGB
S-Video
Composite Video
RGB Monitor
AC Power

The QuickMedia Transport System

Using a new, proprietary signal routing solution, signals such as composite video, S-video, RGBHV, audios, and microphone, are all transported using a single cable solution called QuickMedia™ (QM).
The QM transport system port is capable of managing computer, video, and audio signals simultaneously through one CAT5E/UTP1 wire, simplifying installations.
Routing CAT5E/UTP1 cable is less expensive and much simpler than routing multi-colored, multi-conductor coax cable. All Crestron products using the QM transport system are capable of sending and receiving QM signals via standard CAT5E unshielded twisted pair (UTP) cable. Crestron recommends Belden Media-Twist cable, and Liberty Cable Crescat-QM. Installation of any QM device is as simple as installing one set of QM wires from output to input. Installations are flexible, affordable, and fast.
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Crestron QM-FTSC FlipTop Storage Center
The Crescat-QM cable contains one CAT5E cable and one Cresnet® cable in a siamese jacket. If you choose to use Belden MediaTwist or other CAT5E for the AV signals, then you need to install a separate Cresnet cable for control and power.
QuickMedia Cable – CRESCAT-QM
QuickMedia Pin and Pair Assignment
RJ-45 Male Connector RJ-45
Pin Number
The pin assignment is based on the EIA/TIA 568B RJ-45 Jack standard.
To determine which pin is number 1, hold the cable so that the end of the eight pin modular jack is facing you, with clip down and copper side up. When looking down at the copper connections, pin 1 is on the far right.
CAT5E Pair Number
1 2 White/Orange - RGB Red - Chrominance
2 2 Orange + RGB Red + Chrominance
3 3 White/Green - RGB Green - Luminance
4 1 Blue + Audio + Audio
5 1 White/Blue - Audio - Audio
6 3 Green + RGB Green + Luminance
7 4 White/Brown - RGB Blue - Composite
8 4 Brown + RGB Blue + Composite
Wire Colors QM
Assignment RGB and Audio
QM Assignment Composite, S-video and Audio
The total accumulated skew from QM transmitter to QM receiver must not exceed 15 ns (nanoseconds). Crestron recommends a cable with a rating of less than or equal to 15 ns over its entire length. For example, if using a cable with a rating of 15 ns/100 meters (100 meters = 328 feet), connecting the QM­WMC/QM-WMIC QM transmitter with 150 feet of cable to a QM-MD7x2 switcher, and then using another 150 feet to connect the QM-RMCRX receiver, the accumulated skew over the entire 300 feet should not exceed 15 ns.
Operations & Installation Guide – DOC. 6269 FlipTop Storage Center: QM-FTSC 3
FlipTop Storage Center Crestron QM-FTSC

Specifications

Specifications for the QM-FTSC are given in the following table.
QM-FTSC Specifications
SPECIFICATION DETAILS
Power Requirements 8 Watts (0.33 Amp @ 24 VDC)
Default Network IDs 04 (QM-WMC/QM-WMIC)
73 (C2N-DB6)
Video Formats Composite, S-video, RGBHV
Video Detection Within 2 seconds
Firmware
2-Series Control System Update Files
Connectors
Computer Input (1) DB15HD female, video sensing on H-sync
Computer Output (1) DB15HD female for monitor out
Computer Audio (1) 3.5mm mini-jack, computer soundcard type
Composite Video (1) RCA (yellow), video sensing
Composite Video Audio (2) RCA (red and white)
S-video
S-video Audio (2) RCA (red and white)
QuickMedia Output (1) RJ-45 CAT5
Cresnet (2) 4-pin terminal block
Ground (1) Ground Terminal
Microphone (2) Neutrik Combo: XLR & ¼” phone per input
Video
Types Composite, S-video, and RGB
Video Sensing
Gain 0 dB (unity gain, 75 Ohm termination)
Maximum Input Voltage 1.0 V p-p
Input Impedance 75 ohms
Bandwidth (Composite & S-video)
Max Resolution/Refresh Rate (RGB)
H and V Sync (RGB) 5.0 V p-p max into 1 K
1,2
Specifications continued on next page.
QM-WMC.V.2.24.upg or later PK_C2NDB6.V1.00a.csf or later
Version 3.093.CUZ or later
(1) Mini-DIN 4-pin, video sense on luminance signal
Automatic sensing of composite, S-video (luminance), and RGB (H-Sync) with corresponding LED indicators
> 100 MHz (-3 dB) at unity gain
1600 x 1200 @ 60 Hz vertical rate with CAT5/5E/6 cable length of 100 meters and skew rating 15 ns / 100 meters3
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Crestron QM-FTSC FlipTop Storage Center
QM-FTSC Specifications (continued)
SPECIFICATION DETAILS
Audio
Analog-Digital Conversion 24 bit / 48 kHz
Maximum line-level input 2 Vrms/ 6 dBVrms (Video)
1 Vrms/ 0 dBVrms (PC)
Input Impedance 10k ohms
Bandwidth 20 Hz to 20 kHz
Operating Temperature and Humidity
Dimensions and Weight Width: 8.26 in (20.98 cm)
41º to 104º F (5º to 40º C) 10 to 90% relative humidity (non-condensing)
Height: 6.08 in (15.44 cm) Depth: 6.23 in (15.82 cm) Weight: 8.8 lbs (3.99 kg) with cables
1. The latest software versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
3. Longer lengths of CAT5/5E/6 cable can be used. However, the cumulative skew must be 15 ns for the entire length of cable used between all QM devices. Longer lengths of cable may experience eventual loss of bandwidth when viewing higher resolution sources. For more information, refer to page 3.
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

Refer to the physical views shown below.
Top View Bottom View
). Refer to the NOTE following these footnotes.
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FlipTop Storage Center Crestron QM-FTSC
Physical Dimensions
6.23 in (15.82 cm)
- Top View
8.26 in (20.98 cm)
Bottom View
Back View Right Side View
7.76 in (19.71 cm)
6.08 in (15.44 cm)
5.12 in (13.00 cm)
5.19 in (13.19 cm)
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Crestron QM-FTSC FlipTop Storage Center

Controls and Ports (Top)

Buttons
2
4
6
light emitting diodes (LEDs) that serve as user feedback indicators. The illumination of each LED (on/off) is independently addressable, and
The QM-FTSC has six buttons. All buttons are functionally identical and have
1
3
5
NOTE: Numbers are for programming purposes only.
programmable using SIMPL Windows. In the program, the intensity level for all button LEDs can be set from 0 to 100%.
For programming purposes the buttons are arranged numerically from bottom to top, left to right.
NOTE: These button units do not support audio WAV files.
AC Outlet
125V – 50/60Hz 10A
The AC outlet is rated at 125 VAC @ 10 Amps, 50 – 60 Hz.

Ports and Indicators (Underside)

VIDEO
The yellow RCA connector is used for connecting a composite video source to the presentation system. A corresponding set of stereo RCA audio inputs (red and white)
RL
are provided for the video source’s audio program. This port can automatically detect the presence of a composite video signal. An LED indicates the presence of a composite video signal.
S-VIDEO
2
4
S-VIDEO
1
AUDIO
3
LR
Operations & Installation Guide – DOC. 6269 FlipTop Storage Center: QM-FTSC 7
This 4-pin DIN-type connector is used for connecting an S-video source to the presentation system. A corresponding set of stereo RCA audio inputs (red and white) are provided for the video source’s audio program. This port can automatically detect the presence of a luminance video signal on pin 3. An LED indicates the presence of a luminance signal. Refer to the following table for pin assignments.
S-Video Pin Assignments
PIN DESCRIPTION
1 Ground
2 Ground
3 Luminance
4 Chrominance
FlipTop Storage Center Crestron QM-FTSC
COMPUTER
AUDIO
Pin 6
Pin 1
Pin 5
Pin 15
Pin 6
Pin 1
Pin 5
Pin 15
M O N
T O R
This female connector is used for connecting a computer’s RGB video output to the presentation system. A corresponding 3.5mm mini-jack is provided for the computer sound card output. This port can automatically detect the presence of an H-sync video signal on pin 15. An LED near the RGB connector indicates the presence of an H-sync signal. Refer to the following table for pin­assignments.
C O M
P U
T
E R
RGB DB15HD Pin Assignments
PIN FUNCTION PIN FUNCTION
1 Red Video 9 No Connect
2 Green Video 10 Ground
3 Blue Video 11 No Connect
4 Reserved 12 Monitor Sense 1
5 Ground 13 Horizontal Sync
6 Red Ground 14 Vertical Sync
7 Green Ground 15 Monitor Sense 2
8 Blue Ground
MONITOR
This female connector is a buffered pass-through port for connecting a secondary computer display to the computer’s RGB video output. Refer to the following table for pin assignments.
RGB DB15HD Pin Assignments
I
PIN FUNCTION PIN FUNCTION
1 Red Video 9 No Connect
2 Green Video 10 Ground
3 Blue Video 11 No Connect
4 Reserved 12 No Connect
5 Ground 13 Horizontal Sync
6 Red Ground 14 Vertical Sync
7 Green Ground 15 No Connect
8 Blue Ground
MIC 1 / MIC 2
PUSH
NEUTRIK
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Each MIC port is a Neutrik Combo connector that contains an XLR connector for use with balanced condenser or dynamic microphones. The XLR connectors feature switchable phantom power. The ¼” phone connector is for use with devices that provide line-level signals such as wireless microphone receivers or the output of a microphone mixer.
Crestron QM-FTSC FlipTop Storage Center
NET (x2)
NET
24 Y Z G
NET
24 Y Z G
These two 4-pin terminal block connectors, located on the right side of the QM­FTSC, are for connection to the Cresnet network. One connector is used to connect to the Cresnet network while the second connector can be used to connect another Cresnet device. Cresnet power to the QM-FTSC is supplied through either of these connectors. For more information, refer to “Network Wiring” on page 11.
QM
This eight-pin RJ-45 transport port, located on the right side of the QM-FTSC, allows connection of the QuickMedia cable. It carries audio, video, and microphone signals over CAT5E cable to a QuickMedia receiver or switcher. For more information on QuickMedia refer to page 2.
1
8
QM Pin Assignments
PIN WIRE COLORS (568B) DESCRIPTION
1 WHITE/ORANGE - RGB Red
2 ORANGE + RGB Red
3 WHITE/GREEN - RGB Green
4 BLUE + Digital Audio
5 WHITE/BLUE - Digital Audio
6 GREEN + RGB Green
7 WHITE/BROWN - RGB Blue
8 BROWN + RGB Blue
NOTE: When transmitting S-video, luminance uses the green video pathway, and chrominance uses the red video pathway. When transmitting composite video, the signal is carried on the blue video pathway.
NOTE: Always use Crescat-QM cable, or a good quality CAT5E/CAT6 cable to make QuickMedia connections.
NOTE: When using Crescat-QM Siamese cable, four additional wires are included for making Cresnet connections.
AC Power
Connect the six-foot (183 cm) grounded AC line cord to supply AC power to the outlet on the topside of the QM-FTSC.
125V – 50/60Hz 10A
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FlipTop Storage Center Crestron QM-FTSC

Indicators

PWR (Power)
This LED illuminates when 24 volts DC is supplied to the QM-FTSC from Cresnet.
NET
This LED illuminates when communication between the control system and the QM-FTSC is established (the unit is polled on the network). Illumination indicates that the SIMPL Windows program currently loaded has a network device defined at the same Net ID as the QM-FTSC. The LED flashes when communication with the processor occurs.
COMP
The COMP LED illuminates when an RGB signal from the computer port is detected.
VIDEO
This LED illuminates when the presence of a composite video signal is detected by the QM-FTSC.
S-VID
This LED illuminates when the presence of an S-video signal is detected by the QM-FTSC.
MIC PWR
Illuminates when phantom power is applied to the microphone inputs.

SETUP LED and Pushbutton

The QM-FTSC is Touch-Settable ID-ready. A SETUP pushbutton is concealed behind a faceplate during normal use. The SETUP pushbutton and its associated LED are used for setting a units network ID during the initial configuration of a Cresnet system or when the device is being added/replaced. Refer to “Method B (Touch Settable ID)” on page 13 for detailed information.

Industry Compliance

As of the date of manufacture, the QM-FTSC has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling (N11785).
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Crestron QM-FTSC FlipTop Storage Center
(

Setup

Network Wiring

CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system.
<http://www.crestron.com/dealer-tech_resources/power_calculator.asp>
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
NOTE: When installing network wiring, refer to the latest revision of the wiring diagram(s) appropriate for your specific system configuration, available from the Downloads | Product Manuals | Wiring Diagrams section of the Crestron website (www.crestron.com)
When calculating the wire gauge for a particular Cresnet run, the length of the run and the power factor of each network unit to be connected must be taken into consideration. If Cresnet units are to be daisy-chained on the run, the power factor of each unit to be daisy-chained must be added together to determine the power factor of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the power factor of that unit is the power factor of the entire run. The length of the run in feet and the power factor of the run should be used in the resistance equation below to calculate the value on the right side of the equation.
.
Resistance Equation
R <
The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the table on the next page.
Wire Gauge Values
4 16
6 18
10 20
15 22
13 Doubled CAT5
8.7 Tripled CAT5
NOTE: All Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end
40,000
L x PF
RESISTANCE WIRE GAUGE
Where:
R = Resistance (refer to table below). L = Length of run (or chain) in feet.
PF = Power factor of entire run
or chain).
Operations & Installation Guide – DOC. 6269 FlipTop Storage Center: QM-FTSC 11
FlipTop Storage Center Crestron QM-FTSC
becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.
NOTE: For additional information on video connections over CAT5, refer to the latest version of the Crestron CAT5 Wiring Reference Guide (Doc. 6137) which is available from the Downloads | Product Manuals section of the Crestron website (www.crerstron.com
NOTE: For larger networks (i.e., greater than 28 network devices), it may be necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs or varying types of network devices, it may be desirable to add a hub/repeater after only 20 network devices.
).

Identity Code

Every equipment and user interface within the network requires a unique identity code (Net ID). These codes are two-digit hexadecimal numbers from 03 to FE. The Net ID of each unit must match an ID code specified in the SIMPL Windows program. Refer to “Setting the Net ID in Device Settings” on page 26 for details of the SIMPL Windows procedure.
Refer to the note on page 34 for a definition of Viewport.
The Net ID of the QM-FTSC has been factory set to 04 for the input/output section, and 73 for the keyboard section. The Net IDs of multiple QM-FTSCs in the same system must be unique. Net IDs are changed from a personal computer (PC) via the Crestron Viewport.
NOTE: For detailed information on establishing communication between the PC and control system, refer to “Communication Settings” on page 34. If communication cannot be established, refer to the “Troubleshooting Communications” section in the respective Operations Guide for the control system.
There are two different methods—Method A or Method B—for setting the Net ID:
Method A (Cresnet address-settable ID), described as follows, applies to devices in a Cresnet system with a 2-Series control system and requires that a single unit be the only network device connected to the control system.
Method B (Touch Settable ID or TSID), which begins on page 13, applies to all TSID-ready devices in a Cresnet system with 2-Series control system upgrade file (CUZ) version 3.029 or later. TSID functionality makes it possible for the control system to recognize a network device via its serial number, which is stored in the device’s memory. This method does not require that any devices be disconnected from the network; Net IDs may be set with the entire Cresnet system intact. This method requires the use of the Crestron Viewport version
3.35 or later.
Use the appropriate method to set the Net ID.

Method A (Cresnet address-settable ID)

1. Ensure that the device requiring a Net ID change is the only unit connected to the control system.
2. Open the Crestron Viewport.
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