Crestron QM-FTDC, QMI-FTDC User Manual

Crestron QM-FTDC FlipTop Data Center Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2005 Crestron Electronics, Inc.
Crestron QM-FTDC FlipTop Data Center
Contents
FlipTop Data Center: QM-FTDC 1
Introduction ..........................................................................................................1
Features and Functions...........................................................................1
QuickMedia Transport System...............................................................2
Specifications ......................................................................................... 4
Physical Description...............................................................................5
Industry Compliance ............................................................................13
Setup................................................................................................................... 13
Network Wiring ...................................................................................13
QM Network Wiring............................................................................14
Crestron Toolbox .................................................................................14
Identity Code........................................................................................ 15
Installation............................................................................................17
Hardware Hookup ................................................................................ 21
Ground Wire Connections....................................................................22
Configuration Software ......................................................................................23
Earliest Version Software Requirements for the PC ............................23
Configuring with SystemBuilder .........................................................24
Configuring with SIMPL Windows .....................................................31
Example Program.................................................................................40
Adjusting the QM-FTDC Microphone Inputs...................................... 40
Uploading and Upgrading ..................................................................................43
Communication Settings ......................................................................43
Uploading a SIMPL Windows Program ..............................................46
Firmware Upgrade ...............................................................................48
Problem Solving.................................................................................................50
Further Inquiries...................................................................................52
Future Updates .....................................................................................52
Appendix A: International Receptacles..............................................................53
Appendix B: QuickMedia Installation and Compensation .................................54
Installation Notes .................................................................................54
Compensation.......................................................................................54
Compatibility Charts ............................................................................ 56
Return and Warranty Policies.............................................................................58
Merchandise Returns / Repair Service ................................................. 58
CRESTRON Limited Warranty ...........................................................58
Operations & Installation Guide – DOC. 6312A Contents i
Crestron QM-FTDC FlipTop Data Center
FlipTop Data Center: QM-FTDC

Introduction

Features and Functions

The QM-FTDC FlipTop Computer Center is part of the Crestron MediaManager™ line of network devices, room control systems and signal routing solutions. It is available in six different models.
Models
DESCRIPTION MODEL NUMBER COLOR
with Keypad
without Keypad
with Keypad
QM-FTDC-B Black Domestic Models
QM-FTDC-BALUM Brushed Aluminum
QM-FTDC-NB-B Black Domestic Models
QM-FTDC-NB-BALUM Brushed Aluminum
QMI-FTDC-B Black International Models
QMI-FTDC-BALUM Brushed Aluminum
The international models accommodate a wide variety of international AC adaptors. For simplicity within this guide, the color/button suffix and international designation are omitted and QM-FTDC is used except where noted.
Functional Summary
Built-in engravable* keypad with 10 to 20 buttons and LEDs
Computer RGB and audio inputs with component video detect and sync
sensing
One RJ-45 Ethernet passthrough connector
One RJ-45 telecommunication connector
Two RJ-11 passthrough connectors
One AC power passthrough
Two MIC inputs with phantom power (on the bottom side)
One QuickMedia RJ-45 connector (on the bottom side)
Two Cresnet connectors (on the bottom side)
* As an option, custom-engraved buttons can be designed and obtained by using the Crestron Engraver software. Version 2.2.2.3 and Crestron Database 16.3.4 or later are available from the Crestron website (www.crestron.com).
Operations & Installation Guide – DOC. 6312A FlipTop Data Center: QM-FTDC 1
FlipTop Data Center Crestron QM-FTDC
This Cresnet® device uses QuickMedia™ technology to facilitate an uncomplicated connection of audio, video, and computer equipment. All media and control signals are routed via a single QuickMedia cable for simple installation. A complete integrated room solution is created with the addition of a QuickMedia receiver (such as the QM-RMCRX-BA) and optional keypads or touchpanels.
NOTE: The QM-FTDC is compatible with 2-Series control systems only.
QM-FTDC Block Diagram

QuickMedia Transport System

Using a new, proprietary signal routing solution, signals such as composite video, S-video, RGBHV, audio, and microphone are all transported using a single cable solution called QuickMedia (QM).
The QM transport system port is capable of managing computer, video, and audio signals simultaneously through one CresCAT-QM cable, simplifying installations.
Routing CresCAT-QM cable is less expensive and much simpler than routing multi-colored, multi-conductor coax cable. All Crestron products using the QM transport system are capable of sending and receiving QM signals via CresCAT-QM cable. Installation of any QM device is as simple as installing one set of QM wires from output to input. Installations are flexible, affordable, and fast.
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Crestron QM-FTDC FlipTop Data Center
The Crestron QuickMedia cable “CresCAT-QM” contains one CAT5E cable and one Cresnet® cable in siamese jackets.
CresCAT-QM Cable
NOTE: Do not untwist the two wires in a single twisted pair for more than 1/3-1/2" (0.84 – 1.27 cm) when making a connection. The twists are critical to canceling out interference between the wires.
The QuickMedia transport mechanism performs delay compensation on each video input to compensate for signal skew, and frequency/bandwidth compensation for cable length. Signal skew occurs when part of the signal is delayed with respect to other signal components. The amount of skew largely depends on the length and design of the wire. Because CAT5 consists of twisted pairs that are twisted together in the cable, unequal wire lengths are created.
The maximum aggregate cable length from QM transmitter to QM receiver is limited by the loss of bandwidth over long distances and the amount of available skew compensation. A cable rated at 15 ns of skew per 100 meters (328 ft.) means that a cable will have no more than a 15 ns difference between the fastest and slowest RGB signals over 100 meters of cable.
To determine the allowable maximum length of installed cable, the installer must first perform a calculation based on the skew rating of the cable. The use of low-resolution signals may allow increased cable length but must be tested with the sources to be used. To ensure sufficient bandwidth to support signal resolutions up to 1600 x 1200, the maximum aggregate cable length should not exceed 328 feet.
Skew compensation is primarily relevant to RGB sources; however, any/all video or VGA signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems.
The total accumulated skew from QM transmitter to QM receiver must not exceed 15 ns (nanoseconds). Crestron recommends a cable with a rating of less than or equal to 15 ns over its entire length. For example, if using a cable with a rating of 15 ns/100 meters (100 meters = 328 feet), connecting the QM-FTDC transmitter with 150 feet of cable to a QM-MD7x2 switcher, and then using another 150 feet to connect the QM-RMCRX-BA receiver, the accumulated skew over the entire 300 feet should not exceed 15 ns.
Operations & Installation Guide – DOC. 6312A FlipTop Data Center: QM-FTDC 3
FlipTop Data Center Crestron QM-FTDC

Specifications

Specifications for the QM-FTDC are given in the following table.
QM-FTDC Specifications
SPECIFICATION DETAILS
Cresnet Power Usage 8 Watts (0.33 Amp @ 24 VDC)
Default Network IDs 1A
Video Formats RGBHV (VGA), RGsB, YPBPR
Video Detection Within 2 seconds
Firmware QM-FTDC.V.3.05.upg or later
2-Series Control System Update Files
Connectors
Computer Input
Computer Audio (1) 3.5mm mini-jack, computer soundcard type
Ethernet (1) RJ-45 passthrough connector
Ethernet/Telecom (1) RJ-45 passthrough connector
Communications (2) RJ-11 passthrough connectors
QuickMedia Output (1) RJ-45 CAT5E/CAT6
Cresnet (2) 4-pin terminal blocks
Ground (1) Ground Terminal
Microphone (2) 5-pin terminal blocks
Operating Temperature and Humidity
Dimensions and Weight (Domestic Models)
Dimensions and Weight (International Models)
Accessories QM-FTCMK Cable Management Kit
International Adaptors for QMI-FTDC Models
1,2
Version 3.125.CUZ (for QM-RMCRX-BA) or later
(1) DB15HD female, video sensing on H-sync, component video auto-detect
41º to 104º F (5º to 40º C) 10 to 90% relative humidity (non-condensing)
Width: 6.75 in (17.13 cm) Height: 5.39 in (13.68 cm) with top closed Depth: 5.71 in (14.49 cm) Weight: 4.05 lbs (1.84 kg)
Width: 8.50 in (21.58 cm) Height: 5.58 in (14.17 cm) with top closed Depth: 6.67 in (16.95 cm) Weight: 4.80 lbs (2.18 kg)
QMI-FTCMK International Cable Management Kit FT-BTNB-L Button Kit FT-BTNB-L-BLANK Button Kit FT-BTNB-S Button Kit FT-BTNB-S-BLANK Button Kit
Refer to Appendix A on page 53
1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
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Crestron QM-FTDC FlipTop Data Center
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

Refer to the physical views shown below.
QM-FTDC - Top Open View
QM-FTDC Physical Dimensions – Top View QMI-FTDC Physical Dimensions - Top View
Operations & Installation Guide – DOC. 6312A FlipTop Data Center: QM-FTDC 5
FlipTop Data Center Crestron QM-FTDC
QM-FTDC-NB - Top View
NOTE: The physical dimensions of the NB models are identical to the models with keypad.
QM-FTDC Physical Dimensions - Front View QMI-FTDC Physical Dimensions - Front View
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Crestron QM-FTDC FlipTop Data Center
QM-FTDC Bottom View QMI-FTDC Bottom View
QM-FTDC Physical Dimensions – Back View QMI-FTDC Physical Dimensions – Back View
Operations & Installation Guide – DOC. 6312A FlipTop Data Center: QM-FTDC 7
FlipTop Data Center Crestron QM-FTDC
QM-FTDC Physical Dimensions – Side View QMI-FTDC Physical Dimensions – Side View

Controls and Ports (Top)

Buttons
The QM-FTDC can have 10 to 20 engravable, replaceable, programmable buttons. All buttons are functionally identical and have light emitting diodes (LEDs) that serve as user feedback indicators. The illumination of each LED (on/off) is independently addressable, and programmable using SIMPL Windows.
Row 1 Row 2
Row 3 Row 4
NOTE: Numbers in this illustration are for programming purposes only. Refer to page 38 for button programming information.
12 345
678910
11 12 13 14 15
16 17 18 19 20
PWR NET
NOTE: The QM-FTDC is shipped with a set of ten buttons. Additional buttons may be added by ordering button kits (refer to page 17).
NOTE: NB models do not have buttons, LEDs, or bar graphs.
NOTE: These button units do not support audio WAV files.
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Crestron QM-FTDC FlipTop Data Center

COMPUTER

This female DB15HD connector is used for connecting a computer’s RGB
video output to the presentation system. A corresponding 3.5mm mini-jack is provided for the computer sound card output. This port can automatically detect the presence of an H-sync video signal to support RGBHV and RGBS, and component video detection by sensing the green video signal on pin 2 to support RGsB and Y, P connector pin-assignments.
75 terminated (R,G,B)
, PR. Refer to the following table for the DB15HD
B
Maximum input voltage 1 V
Maximum H and V Sync: 5.0 V
p-p
into 1 k
p-p
RGB DB15HD Pin Assignments
PIN FUNCTION PIN FUNCTION
1 Red Video 9 No Connect
2 Green Video 10 Ground
3 Blue Video 11 No Connect
4 Reserved 12 Monitor Sense 1
5 Ground 13 Horizontal Sync
6 Red Ground 14 Vertical Sync
7 Green Ground 15 Monitor Sense 2
8 Blue Ground
The computer audio connector provides an unbalanced stereo line-level audio input (maximum input level 1 V
RMS
).
AC Outlet
125V – 50/60Hz 10A
Operations & Installation Guide – DOC. 6312A FlipTop Data Center: QM-FTDC 9
The 3-prong grounded AC outlet is rated at 125 VAC @ 10 Amps, 50 – 60 Hz.
The international version (QMI-FTDC) has a bezel that accepts an adaptor receptacle and three wires that connect to the adaptor; blue, brown, and green with a yellow stripe.
The international AC outlet is rated 250 VAC @ 10 Amps, 50 – 60 Hz.
Refer to “Appendix A” on page 53 for a complete list of international receptacles and applicable countries.
FlipTop Data Center Crestron QM-FTDC
E

Ethernet

One 8-pin RJ-45 port is provided for connection to the Ethernet, providing local area network or Web access (cable is not supplied). Refer to the following table for the Ethernet connector signals and use an appropriate cable.
1
8
123
thernet Connector Pinout
PIN SIGNALS
1 TX + passthrough
2 TX - passthrough
3 RC+ passthrough
4 passthrough
5 passthrough
6 RC - passthrough
7 passthrough
8 passthrough

Teleconferencing Ports

One 8-pin RJ-45 and two 6-pin RJ-11 communication passthrough ports (labeled 1, 2 and 3 respectively) are provided for use with telephone and teleconferencing devices.
Use the label set (included) to change the designations of these ports.

Ports (Underside)

MIC 1 / MIC 2

These two 5-pin 3.5 mm detachable terminal blocks provide two microphone and line level audio inputs.
Balanced microphone input level: -60 to –20 dBV nominal
Balanced line input level: -28 to +12 dBV, 4 V
Unbalanced input level: -34 to +6 dBV, 2 V
Microphone input impedance: 10 kΩ,
accepts balanced microphones 60 to 600
Line input impedance: 22 k (balanced), 11 k (unbalanced)
Phantom power: 10 mA (total) at 48 VDC, software enabled for both
inputs
Mic level indicators (via software): 20 dB below clipping (Norm),
6 dB below clipping (Overload)
Mic Input Gain: 0 to 100% (0 to 40 dB) plus mute
Gate level (threshold): 0 to 100%
Attack: 1 to 100 ms
Decay (release): 1 to 5000 ms
Analog to Digital conversion: 24-bit, 48 kHz
RMS
maximum
RMS
maximum
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Crestron QM-FTDC FlipTop Data Center

NET (x2)

NET
24 Y Z G
8
RJ-45 MALE CONNECTOR
NET
24 Y Z G
1
These two 4-pin terminal block connectors, located on the bottom side of the QM-FTDC, are for connection to the Cresnet network. One connector is used to connect to the Cresnet network while the second connector can be used to connect another Cresnet device. Cresnet power to the QM-FTDC is supplied through either of these connectors. For more information, refer to “Network Wiring” on page 13.
QM
This eight-pin RJ-45 transport port, located on the bottom side of the QM-FTDC, allows connection of the QuickMedia cable. It carries audio, video, and microphone signals over CresCAT-QM cable to a QuickMedia receiver or switcher. For more information on QuickMedia refer to page 2.
RJ-45 QuickMedia Connector Pin Assignments
RJ-45 PIN
NUMBER
1 WHITE/ORANGE - RGB RED (- CHROMINANCE)
2 ORANGE + RGB RED (+ CHROMINANCE)
3 WHITE/GREEN - RGB GREEN (- LUMINANCE)
4 BLUE + AUDIO
5 WHITE/BLUE - AUDIO
6 GREEN + RGB GREEN (+ LUMINANCE)
7 WHITE/BROWN - RGB BLUE (- COMPOSITE)
8 BROWN + RGB BLUE (+ COMPOSITE)
WIRE COLORS
(EIA 568B)
QM ASSIGNMENT
RGB, COMPOSITE,
S-VIDEO, AND AUDIO
NOTE: Always use Crescat-QM cable to make QuickMedia connections.
NOTE: Crescat-QM siamese cable includes four additional wires for making
Cresnet connections.

Ethernet

One 8-pin RJ-45 passthrough port used for connection to the Ethernet, providing local area network or Web access (cable is not supplied).
1
8
RJ-45 PIN
NUMBER
1 TD +
2 TD -
3 RD +
4 Connected to pin 5
5 Connected to pin 4
6 RD -
7 Connected to pin 8
8 Connected to pin 7
SIGNALS
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FlipTop Data Center Crestron QM-FTDC
Teleconferencing Ports
One 8-pin RJ-45 and two 6-pin RJ-11 communication passthrough ports (labeled 1, 2 and 3) are provided for use with telephone and teleconferencing devices. Bottom labels should match top labels.
123
125V – 50/60Hz 10A
Use the label set (included) to change the designations of these ports.
AC Power
Connect the six-foot (183 cm) grounded AC line cord to supply AC power to the outlet on the topside of the QM-FTDC.
The international version (QMI-FTDC) is equipped with a standard IEC-320 electrical appliance coupler. The IEC (International Electrotechnical Commission) is the international standards and conformity assessment body for all fields of electrotechnology.

Indicators

PWR (Power)
This LED illuminates when 24 volts DC is supplied to the QM-FTDC from Cresnet.
NET
This LED illuminates when communication between the control system and the QM-FTDC is established (the unit is polled on the network). Illumination indicates that the SIMPL Windows program currently loaded has a network device defined at the same Net ID as the QM-FTDC.
Bargraphs
Two sets of eight-segment programmable red LEDs are provided that can be programmed to display audio level settings. The LEDs display is proportional to the input and can be set from zero to 100%. Refer to “Buttons” on page 38 for programming details.
NOTE: Indicators are not included with NB models.

SETUP LED and Pushbutton

The QM-FTDC is Touch-Settable ID-ready. A SETUP pushbutton is located on the bottom side of the QM-FTDC. The SETUP pushbutton and its associated LED are used for setting a units network ID during the initial configuration of a Cresnet system or when the device is being added/replaced.
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Crestron QM-FTDC FlipTop Data Center

Industry Compliance

As of the date of manufacture, the QM-FTDC has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Setup

Network Wiring

CAUTION: In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies as a result of using improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators
When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-chained on the run, the Cresnet power usage of each network unit to be daisy-chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.
Cable Length Equation
40,000
Where:
L <
R x P
Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run drawing 20 watts should not have a length of run more than 333 feet.
).
L = Length of run (or chain) in feet. R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM
P = Cresnet power usage of entire run (or chain).
2
))
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a
Operations & Installation Guide – DOC. 6312A FlipTop Data Center: QM-FTDC 13
FlipTop Data Center Crestron QM-FTDC
pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.
NOTE: For larger networks (i.e., greater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs, it may be necessary to add a Hub/Repeater after only 20 devices.

QM Network Wiring

When connecting multiple QM devices, the route between a QM origination point (e.g., QM-FTDC) and a QM endpoint (e.g., QM-RMCRX-BA) cannot have more than two midpoints (e.g., QM-MD7x2 or other QM switchers). Refer to the following diagram when configuring a QM network. Refer to Appendix B on page 54 for additional QuickMedia installation information.
QM Network Topology

Crestron Toolbox

The Crestron Toolbox (replacement for Crestron Viewport, you may continue to use Viewport if desired) is a broad-based software package that accomplishes multiple system tasks, primarily using an RS-232 or TCP/IP connection between a PC and one or more Crestron control systems.
You can use the Crestron Toolbox to:
Observe system processes.
Upload operating systems and firmware.
Upload programs and touchpanel projects.
Set or change device Network IDs.
Change serial numbers.
Run scripts to automate tasks.
Perform system diagnostics, and much more.
The Crestron Toolbox allows you to perform these functions using simple graphical views and click and drag methods.
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Crestron QM-FTDC FlipTop Data Center

Identity Code

Every piece of equipment and user interface within the network requires a unique identity code (Net ID). These codes are two-digit hexadecimal numbers from 03 to FE (Net ID 02 is reserved for master control units). The Net IDs reside within all Cresnet devices (hardware) and must match the Net ID as specified in the software (SIMPL Windows) that runs the system. Refer to “Setting the Net ID in Device Settings” on page 33 for details of the SIMPL Windows procedure.
The Net ID of the QM-FTDC has been factory set to 1A. The Net IDs of multiple QM-FTDCs in the same system must be unique. Net IDs can be changed from a personal computer (PC) using SystemBuilder Toolbox.
NOTE: For detailed information on establishing communication between the PC and control system, refer to “Communication Settings” on page 43. If communication cannot be established, refer to the “Troubleshooting Communications” section in the latest version of the 2-Series Control System Reference Guide (Doc. 6256), which is available from the Crestron website (http://www.crestron.com/manuals).
The Crestron Toolbox provides several methods to easily set or change device Net IDs for any device on the network. The following method permits you to change the Net ID of any device in the network through the “Network Device Tree” window.
or Crestron
NOTE: This method prevents you from setting duplicate IDs.
This method permits you to manually set the Net ID for any device in the network, can be used to set any known Net IDs that may require changing, and may also be used for non-TSID equipment. This method will not permit you to choose an ID already in use by another device. A warning message will appear if you attempt to use an ID that is already in use.
Duplicate Net ID Warning Message
This method does not change the Net ID as assigned in SIMPL windows. Refer to page 33 for the SIMPL Windows ID change procedure.
NOTE: You may also use SystemBuilder to perform Network ID setup. Refer to page 29 for Net ID setup details using SystemBuilder.
1. Ensure that all network devices are connected to the control system.
2. Open Crestron Toolbox and establish communications (refer to page
43).
3. Select the Network Device Tree Device Tree.
Operations & Installation Guide – DOC. 6312A FlipTop Data Center: QM-FTDC 15
icon, or select Tools | Network
FlipTop Data Center Crestron QM-FTDC
Network Device Tree
4. Right-click on the device Net ID, and when the sub-menu appears, select Change Network ID from the sub-menu.
Network Device Tree – Sub-Menu
5. Enter a new Net ID and press Enter.
Enter New Net ID
Repeat this procedure for each additional network device requiring a Net ID change.
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