Crestron QM-FTCC, QMI-FTCC User Manual

Crestron QM-FTCC FlipTop Computer Center Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2005 Crestron Electronics, Inc.
Crestron QM-FTCC FlipTop Computer Center
Contents
FlipTop Computer Center: QM-FTCC 1
Introduction ..........................................................................................................1
Features and Functions...........................................................................1
QuickMedia Transport System...............................................................2
Specifications ......................................................................................... 4
Physical Description...............................................................................5
Industry Compliance ............................................................................12
Setup................................................................................................................... 13
Network Wiring ...................................................................................13
QM Network Wiring............................................................................14
Crestron Toolbox .................................................................................14
Identity Code........................................................................................ 14
Installation............................................................................................16
Hardware Hookup ................................................................................ 21
Ground Wire Connections....................................................................22
Configuration Software ......................................................................................23
Earliest Version Software Requirements for the PC ............................23
Configuring with SystemBuilder .........................................................24
Configuring with SIMPL Windows .....................................................31
Example Program.................................................................................41
Adjusting the QM-FTCC Microphone Inputs ...................................... 41
Uploading and Upgrading ..................................................................................44
Communication Settings ......................................................................44
Uploading a SIMPL Windows Program ..............................................47
Firmware Upgrade ...............................................................................50
Problem Solving.................................................................................................52
Further Inquiries...................................................................................53
Future Updates .....................................................................................53
Appendix A: International Receptacles..............................................................54
Appendix B: QuickMedia Installation and Compensation .................................55
Installation Notes .................................................................................55
Compensation.......................................................................................55
Compatibility Charts ............................................................................ 57
Return and Warranty Policies.............................................................................59
Merchandise Returns / Repair Service ................................................. 59
CRESTRON Limited Warranty ...........................................................59
Operations & Installation Guide – DOC. 6313A Contents i
Crestron QM-FTCC FlipTop Computer Center
FlipTop Computer Center: QM-FTCC

Introduction

Features and Functions

The QM-FTCC FlipTop Computer Center is part of the Crestron MediaManager™ line of network devices, room control systems and signal routing solutions. It is available in six different models.
Models
DESCRIPTION MODEL NUMBER COLOR
with Keypad
without Keypad
with Keypad
The international models accommodate a wide variety of international AC adaptors. For simplicity within this guide, the color/button suffix and international designation are omitted and QM-FTCC is used except where noted.
Functional Summary
Built-in engravable* keypad with 10 to 20 buttons with LEDs
One AC power passthrough
One computer RGB connector with component video detect and auto
sync sensing
One computer audio connector
One RJ-45 Ethernet passthrough port
Two MIC inputs with phantom power and line level inputs (on the
bottom side)
One QuickMedia RJ-45 connector (on the bottom side)
Two Cresnet connectors (on the bottom side)
* As an option, custom-engraved buttons can be designed and obtained by using the Crestron Engraver software. Version 2.2.2.3 and Crestron Database 16.3.4 or later are available from the Crestron website (www.crestron.com).
QM-FTCC-B Black Domestic Models
QM-FTCC-BALUM Brushed Aluminum
QM-FTCC-NB-B Black Domestic Models
QM-FTCC-NB-BALUM Brushed Aluminum
QMI-FTCC-B Black International Models
QMI-FTCC-BALUM Brushed Aluminum
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FlipTop Computer Center Crestron QM-FTCC
This Cresnet® device uses QuickMedia™ technology to facilitate an uncomplicated connection of audio, video, and computer equipment. All media and control signals are routed via a single QuickMedia cable for simple installation. A complete integrated room solution is created with the addition of a QuickMedia receiver (such as the QM-RMCRX-BA) and optional keypads or touchpanels.
NOTE: The QM-FTCC is compatible with 2-Series control systems only.
QM-FTCC Block Diagram

QuickMedia Transport System

Using a new, proprietary signal routing solution, signals such as composite video, S-video, RGBHV, audio, and microphone are all transported using a single cable solution called QuickMedia (QM).
The QM transport system port is capable of managing computer, video, and audio signals simultaneously through one CresCAT-QM cable, simplifying installations.
Routing CresCAT-QM cable is less expensive and much simpler than routing multi-colored, multi-conductor coax cable. All Crestron products using the QM transport system are capable of sending and receiving QM signals via
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Crestron QM-FTCC FlipTop Computer Center
CresCAT-QM cable. Installation of any QM device is as simple as installing one set of QM wires from output to input. Installations are flexible, affordable, and fast.
The Crestron QuickMedia cable “CresCAT-QM” contains one CAT5E cable and one Cresnet
CresCAT-QM Cable
®
cable in siamese jackets.
NOTE: Do not untwist the two wires in a single twisted pair for more than 1/3-1/2" (0.84 – 1.27 cm) when making a connection. The twists are critical to canceling out interference between the wires.
The QuickMedia transport mechanism performs delay compensation on each video input to compensate for signal skew, and frequency/bandwidth compensation for cable length. Signal skew occurs when part of the signal is delayed with respect to other signal components. The amount of skew largely depends on the length and design of the wire. Because CAT5 consists of twisted pairs that are twisted together in the cable, unequal wire lengths are created.
The maximum aggregate cable length from QM transmitter to QM receiver is limited by the loss of bandwidth over long distances and the amount of available skew compensation. A cable rated at 15 ns of skew per 100 meters (328 ft.) means that a cable will have no more than a 15 ns difference between the fastest and slowest RGB signals over 100 meters of cable.
To determine the allowable maximum length of installed cable, the installer must first perform a calculation based on the skew rating of the cable. The use of low-resolution signals may allow increased cable length but must be tested with the sources to be used. To ensure sufficient bandwidth to support signal resolutions up to 1600 x 1200, the maximum aggregate cable length should not exceed 328 feet.
Skew compensation is primarily relevant to RGB sources; however, any/all video or VGA signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems.
The total accumulated skew from QM transmitter to QM receiver must not exceed 15 ns (nanoseconds). Crestron recommends a cable with a rating of less than or equal to 15 ns over its entire length. For example, if using a cable with a rating of 15 ns/100 meters (100 meters = 328 feet), connecting the QM-FTCC transmitter with 150 feet of cable to a QM-MD7x2 switcher, and then using another 150 feet to connect the QM-RMCRX-BA receiver, the accumulated skew over the entire 300 feet should not exceed 15 ns.
Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-FTCC 3
FlipTop Computer Center Crestron QM-FTCC

Specifications

Specifications for the QM-FTCC are given in the following table.
QM-FTCC Specifications
SPECIFICATION DETAILS
Cresnet Power Usage 8 Watts (0.33 Amp @ 24 VDC)
Default Network ID 1A
Video Formats RGBHV (VGA), RGsB, YPBPR
Video Detection Within 2 seconds
Firmware QM-FTCC.V.3.10.upg or later
2-Series Control System Update Files
Connectors
Computer Input
Computer Audio (1) 3.5mm mini-jack, computer soundcard type
QuickMedia Output (1) RJ-45 CAT5E/CAT6
Cresnet (2) 4-pin terminal blocks
Ground (1) Ground Terminal
Microphone (2) 5-pin terminal blocks
Operating Temperature and Humidity
Dimensions and Weight (Domestic Models)
Dimensions and Weight (International Models)
Accessories QM-FTCMK Cable Management Kit
International Adaptors for QMI-FTCC Models
1,2
Version 3.125.CUZ (for QM-RMCRX-BA) or later
(1) DB15HD female, video sensing on H-sync, component sensing (G/Y)
41º to 104º F (5º to 40º C) 10 to 90% relative humidity (non-condensing)
Width: 6.75 in (17.13 cm) Height: 5.39 in (13.68 cm) with top closed Depth: 5.71 in (14.49 cm) Weight: 4.05 lbs (1.84 kg)
Width: 8.50 in (21.58 cm) Height: 5.58 in (14.17 cm) with top closed Depth: 6.67 in (16.95 cm) Weight: 4.80 lbs (2.18 kg)
QMI-FTCMK International Cable Management Kit
FT-BTNB-L Button Kit FT-BTNB-L-BLANK Button Kit FT-BTNB-S Button Kit FT-BTNB-S-BLANK Button Kit
Refer to Appendix A on page 54
1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
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Crestron QM-FTCC FlipTop Computer Center

Physical Description

Refer to the physical views shown below.
QM-FTCC Open View
QM-FTCC Physical Dimensions – Top View QMI-FTCC Physical Dimensions – Top View
Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-FTCC 5
FlipTop Computer Center Crestron QM-FTCC
QM-FTCC-NB – Top View
NOTE: The physical dimensions of the NB models are identical to the models with keypad.
QM-FTCC Physical Dimensions - Front View QMI-FTCC Physical Dimensions - Front View
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Crestron QM-FTCC FlipTop Computer Center
QM-FTCC Bottom View QMI-FTCC Bottom View
QM-FTCC Physical Dimensions - Back View QMI-FTCC Physical Dimensions - Back View
Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-FTCC 7
FlipTop Computer Center Crestron QM-FTCC
QM-FTCC Physical Dimensions - Side View QMI-FTCC Physical Dimensions - Side View

Controls and Ports (Top)

Buttons
The QM-FTCC can have 10 to 20 engravable, replaceable, programmable buttons. All buttons are functionally identical and have light emitting diodes (LEDs) that serve as user feedback indicators. The illumination of each LED (on/off) is independently addressable, and programmable using SIMPL Windows.
Row 1 Row 2
Row 3 Row 4
12 345
678910
11 12 13 14 15
16 17 18 19 20
PWR NET
NOTE: Numbers in this illustration are for programming purposes only. SystemBuilder provides three automatic programming selections for the buttons. Refer to page 39 for button programming information.
NOTE: The QM-FTCC is shipped with a set of ten buttons. Additional buttons may be added by ordering button kits (refer to page 16).
NOTE: NB models do not have buttons, LEDs, or bar graphs.
NOTE: These button units do not support audio WAV files.
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Crestron QM-FTCC FlipTop Computer Center

COMPUTER

This female DB15HD connector is used for connecting a computer’s RGB
video output to the presentation system. A corresponding 3.5 mm mini-jack is provided for the computer sound card output. This port can automatically detect the presence of an H-sync video signal to support RGBHV and RGBS, and component video detection by sensing the green video signal on pin 2 to support RGsB and Y, P connector pin-assignments.
75 terminated (R,G,B)
, PR. Refer to the following table for the DB15HD
B
Maximum input voltage 1 V
Maximum H and V Sync: 5.0 V
p-p
into 1 k
p-p
RGB DB15HD Pin Assignments
PIN FUNCTION PIN FUNCTION
1 Red Video 9 No Connect
2 Green Video 10 Ground
3 Blue Video 11 No Connect
4 Reserved 12 Monitor Sense 1
5 Ground 13 Horizontal Sync
6 Red Ground 14 Vertical Sync
7 Green Ground 15 Monitor Sense 2
8 Blue Ground
The computer audio connector provides an unbalanced stereo line-level audio input (maximum input level 1 V
RMS
).
AC Outlet
125V – 50/60Hz 10A
Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-FTCC 9
The 3-prong grounded AC outlet is rated 125 VAC @ 10 Amps, 50 – 60 Hz.
The international version (QMI-FTCC) has a bezel that accepts an adaptor receptacle and three wires that connect to the adaptor; blue, brown, and green with a yellow stripe.
The international AC outlet is rated 250 VAC @ 10 Amps, 50 – 60 Hz.
Refer to “Appendix A” on page 54 for a complete list of international receptacles and applicable countries.
FlipTop Computer Center Crestron QM-FTCC

Ethernet

An 8-pin RJ-45 port is used for connection to the Ethernet, providing local area network or Web access (cable is not supplied). Refer to the following table for the Ethernet connector signals and use an appropriate cable.
1
8
Ethernet Connector Pinout
PIN SIGNALS
1 TX + passthrough
2 TX - passthrough
3 RC+ passthrough
4 passthrough
5 passthrough
6 RC - passthrough
7 passthrough
8 passthrough

Ports (Underside)

NET
24 Y Z G
NET
24 Y Z G

MIC 1 / MIC 2

These two 5-pin 3.5 mm detachable terminal blocks provide two microphone and line level audio inputs.
Balanced microphone input level: -60 to –20 dBV nominal
Balanced line input level: -28 to +12 dBV, 4 V
Unbalanced input level: -34 to +6 dBV, 2 V
Microphone input impedance: 10 kΩ,
RMS
maximum
RMS
maximum
accepts balanced microphones 60 to 600
Line input impedance: 22 k (balanced), 11 k (unbalanced)
Phantom power: 10 mA (total) at 48 VDC, software enabled for both
inputs
Mic level indicators (via software): 20 dB below clipping (Norm), 6 dB
below clipping (Overload)
Mic Input Gain: 0 to 100% (0 to 40 dB) plus mute
Gate level (threshold): 0 to 100%
Attack: 1 to 100 ms
Decay (release): 1 to 5000 ms
Analog to Digital conversion: 24-bit, 48 kHz

NET (x2)

These two 4-pin terminal block connectors, located on the bottom side of the QM-FTCC, are for connection to the Cresnet network. One connector is used to connect to the Cresnet network while the second connector can be used to connect another Cresnet device. Cresnet power to the QM-FTCC is supplied through either of these connectors. For more information, refer to “Network Wiring” on page 13.
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Crestron QM-FTCC FlipTop Computer Center
QM
This eight-pin RJ-45 transport port, located on the bottom side of the QM-FTCC, allows connection of the QuickMedia cable. It carries audio, video, and microphone signals over CresCAT-QM cable to a QuickMedia receiver or
1
8
RJ-45 MALE CONNECTOR
switcher. For more information on QuickMedia refer to page 2.
RJ-45 QuickMedia Connector Pin Assignments
RJ-45 PIN
NUMBER
1 WHITE/ORANGE - RGB RED (- CHROMINANCE) (-PR)
2 ORANGE + RGB RED (+ CHROMINANCE) (+PR)
3 WHITE/GREEN - RGB GREEN (- LUMINANCE) (-Y)
4 BLUE + AUDIO
5 WHITE/BLUE - AUDIO
6 GREEN + RGB GREEN (+ LUMINANCE) (+Y)
7 WHITE/BROWN - RGB BLUE (- COMPOSITE) (-PB)
8 BROWN + RGB BLUE (+ COMPOSITE) (+PB)
WIRE COLORS
(EIA 568B)
QM ASSIGNMENT
RGB, COMPOSITE, COMPONENT
S-VIDEO, AND AUDIO
NOTE: Always use CresCAT-QM cable to make QuickMedia connections.
NOTE: CresCAT-QM siamese cable includes four wires for making Cresnet
connections.

Ethernet

An 8-position RJ-45 port is used for connection to the Ethernet, providing local area network or Web access (cable is not supplied).
1
8
RJ-45 Ethernet Port Pinouts
RJ-45 PIN
NUMBER
1 TD +
2 TD -
3 RD +
4 Connected to pin 5
5 Connected to pin 4
6 RD -
7 Connected to pin 8
8 Connected to pin 7
SIGNALS
AC Power
Connect the six-foot (183 cm) grounded AC line cord to supply AC power to the outlet on the topside of the QM-FTCC.
125V – 50/60Hz 10A
Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-FTCC 11
FlipTop Computer Center Crestron QM-FTCC
The international version (QMI-FTCC) is equipped with a standard IEC-320 electrical appliance coupler. The IEC (International Electrotechnical Commission) is the international standards and conformity assessment body for all fields of electrotechnology.

Indicators

PWR (Power)
This LED illuminates when 24 volts DC is supplied to the QM-FTCC from Cresnet.
NET
This LED illuminates when communication between the control system and the QM-FTCC is established (the unit is polled on the network). Illumination indicates that the SIMPL Windows program currently loaded has a network device defined at the same Net ID as the QM-FTCC.
Bargraphs
Two sets of eight-segment programmable red LEDs are provided that can be programmed to display audio level settings. The LEDs display is proportional to the input and can be set from zero to 100%. Refer to “Buttons” on page 39 for SIMPL Windows programming details.
NOTE: Indicators are not included with NB models.

SETUP LED and Pushbutton

The QM-FTCC is Touch-Settable ID-ready. A SETUP pushbutton is located on the bottom side of the QM-FTCC. The SETUP pushbutton and its associated LED are used for setting a units network ID during the initial configuration of a Cresnet system or when the device is being added/replaced.

Industry Compliance

As of the date of manufacture, the QM-FTCC has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Crestron QM-FTCC FlipTop Computer Center

Setup

Network Wiring

CAUTION: In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies as a result of using improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators
When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-chained on the run, the Cresnet power usage of each network unit to be daisy-chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.
).
Cable Length Equation
40,000
Where:
L <
R x P
Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run drawing 20 watts should not have a length of run more than 333 feet.
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.
NOTE: For larger networks (i.e., greater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs, it may be necessary to add a Hub/Repeater after only 20 devices.
L = Length of run (or chain) in feet. R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM
P = Cresnet power usage of entire run (or chain).
2
))
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FlipTop Computer Center Crestron QM-FTCC

QM Network Wiring

When connecting multiple QM devices, the route between a QM origination point (e.g., QM-FTCC) and a QM endpoint (e.g., QM-RMCRX-BA) cannot have more than two midpoints (e.g., QM-MD7x2 or other QM switchers). Refer to the following diagram when configuring a QM network. Refer to Appendix B on page 55 for additional QuickMedia information.
QM Network Topology

Crestron Toolbox

The Crestron Toolbox (replacement for Crestron Viewport, you may continue to use Viewport if desired) is a broad-based software package that accomplishes multiple system tasks, primarily using an RS-232 or TCP/IP connection between a PC and one or more Crestron control systems.
You can use the Crestron Toolbox to:
Observe system processes.
Upload operating systems and firmware.
Upload programs and touchpanel projects.
Set or change device Network IDs.
Change serial numbers.
Run scripts to automate tasks.
Perform system diagnostics, and much more.
The Crestron Toolbox allows you to perform these functions using simple graphical views and click and drag methods.

Identity Code

Every piece of equipment and user interface within the network requires a unique identity code (Net ID). These codes are two-digit hexadecimal numbers from 03 to FE (Net ID 02 is reserved for master control units). The Net IDs reside within all Cresnet devices (hardware) and must match the Net ID as specified in the software (SIMPL Windows) that runs the system. Refer to “Setting the Net ID in Device Settings” on page 33 for details of the SIMPL Windows procedure.
The Net ID of the QM-FTCC has been factory set to 1A. The Net IDs of multiple QM-FTCCs in the same system must be unique. Net IDs can be
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Crestron QM-FTCC FlipTop Computer Center
changed from a personal computer (PC) using SystemBuilder™ or Crestron Toolbox.
NOTE: For detailed information on establishing communication between the PC and control system, refer to “Communication Settings” on page 44. If communication cannot be established, refer to the “Troubleshooting Communications” section in the latest version of the 2-Series Control System Reference Guide (Doc. 6256), which is available from the Crestron website (http://www.crestron.com/manuals).
The Crestron Toolbox provides several methods to easily set or change device Net IDs for any device on the network. The following method permits you to change the Net ID of any device in the network through the “Network Device Tree” window.
NOTE: This method prevents you from setting duplicate IDs.
This method permits you to manually set the Net ID for any device in the network, can be used to set any known Net IDs that may require changing, and may also be used for non-TSID equipment. This method will not permit you to choose an ID already in use by another device. A warning message will appear if you attempt to use an ID that is already in use.
Duplicate Net ID Warning Message
This method does not change the Net ID as assigned in SIMPL windows. Refer to page 33 for the SIMPL Windows ID change procedure.
NOTE: You may also use SystemBuilder to perform Network ID setup. Refer to page 29 for Net ID setup details using SystemBuilder.
1. Ensure that all network devices are connected to the control system.
2. Open Crestron Toolbox and establish communications (refer to page
44).
3. Select the Network Device Tree Device Tree.
Network Device Tree
4. Right-click on the device Net ID, and when the sub-menu appears, select Change Network ID from the sub-menu.
icon, or select Tools | Network
Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-FTCC 15
FlipTop Computer Center Crestron QM-FTCC
Network Device Tree – Sub-Menu
5. Enter a new Net ID and press Enter.
Enter New Net ID
Repeat this procedure for each additional network device requiring a Net ID change.

Installation

NOTE: This section does not apply to NB models.
The QM-FTCC is shipped with ten large blank buttons. You can order a variety of button kits (sold separately) to add as many as 20 engraved or blank buttons.
Button Kits
KIT NUMBER DESCRIPTION
FT-BTNB-L One large button engraved as desired
FT-BTNB-L-BLANK One large button not engraved
FT-BTNB-S Two small buttons with divider engraved as desired
FT-BTNB-S-BLANK Two small buttons with divider, not engraved

Button Installation

To replace the large buttons with small buttons, follow this procedure.
A 1/16" Allen (hexhead) wrench is required to remove the button faceplate.
1. Remove the four Allen (hex) screws that secure the button faceplate.
2. While holding adjacent buttons in place, carefully pull the button(s) to be replaced from the rubber membrane.
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