Crestron QM-DA-2
QuickMedia™ Distribution Amplifier
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
As of the date of manufacture, the QM-DA-2 has been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:
(1) this device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
All brand names, product names and trademarks are the property of their respective owners.
©2009 Crestron Electronics, Inc.
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
Contents
QuickMedia™ Distribution Amplifier: QM-DA-2 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Specifications ..............................................................................................................2
Physical Description.................................................................................................... 3
Setup .......................................................................................................................................... 7
Network Wiring........................................................................................................... 7
QuickMedia Wiring..................................................................................................... 7
Hardware Hookup .......................................................................................................9
Problem Solving ......................................................................................................................11
Troubleshooting......................................................................................................... 11
Check Network Wiring..............................................................................................12
Reference Documents................................................................................................14
Further Inquiries........................................................................................................14
Future Updates ..........................................................................................................14
Return and Warranty Policies.................................................................................................. 15
Merchandise Returns / Repair Service ......................................................................15
CRESTRON Limited Warranty.................................................................................15
Operations Guide – DOC. 6918A Contents • i
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
QuickMedia™ Distribution
Amplifier: QM-DA-2
Introduction
The QM-DA-2 is a QuickMedia™ (QM) distribution amplifier designed
to distribute a single QM signal to two QM receivers. All signal
distribution is provided over inexpensive CAT5e type cable via Crestron
exclusive QM transport, supporting high resolution RGB, video, stereo
audio and microphone signals up to a total distance of 450 feet (137
meters).
Up to two QM distribution amplifiers, matrix switchers and distribution
centers may be cascaded in a given QM signal path to support versatile
system configurations.
Both QuickMedia ports on the bottom panel are accompanied by
Cresnet
termination of the QuickMedia and Cresnet wiring.
®
ports with 24Volt DC power distribution built in to simplify
Features and Functions
• 1 to 2 QuickMedia signal distribution amp
• Easy single cable connections
• No control or adjustments necessary
• Built-in Cresnet
®
distribution
®
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 1
QuickMedia™ Distribution Amplifier Crestron QM-DA-2
Specifications
Specifications for the QM-DA-2 are listed in the following table.
QM-DA-2 Specifications
SPECIFICATION DETAILS
Video/RGB
DA Distribution amplifier, distributes
QM video input signal to both
outputs
Gain 0 dB
Audio
DA Distribution amplifier, distributes
QM audio input signal to both
outputs
Gain 0 dB
Power
Cresnet Power Usage 6 Watts
(0.25 Amps @ 24 Volts DC)
Environmental
Temperature 41º to 104º F (5º to 40º C)
Humidity 10% to 90% RH (non-
condensing)
Heat Dissipation 20 BTU/Hr
Enclosure
Chassis Aluminum, with integral mounting
flanges
Mounting Freestanding, surface or rack rail
mount
Dimensions
Height 4.32 in (110 mm)
Width 4.56 in (116 mm)
Depth 1.43 in (37 mm)
Weight 11 oz (305 g)
2 • QuickMedia™ Distribution Amplifier: QM-DA-2 Operations Guide – DOC. 6918A
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
Physical Description
This section provides information on the connections, controls and
indicators available on your QM-DA-2.
QM-DA-2 Physical View
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 3
QuickMedia™ Distribution Amplifier Crestron QM-DA-2
QM-DA-2 Overall Dimensions (Top, Front and Bottom Views)
1
4.56 in
(116 mm)
2 3
1.43 in
(37 mm)
4
3.50 in
(89 mm)
4.00 in
(102 mm)
1 1
5
4.32 in
(110 mm)
4 • QuickMedia™ Distribution Amplifier: QM-DA-2 Operations Guide – DOC. 6918A
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
Connectors, Controls & Indicators
# CONNECTORS1,
CONTROLS &
INDICATORS
1 NET2
2 QM IN
3, 4, 5
8
1
DESCRIPTION
(3) 4-pin 3.5 mm detachable
terminal blocks;
Connects to Cresnet control
network
24: Power (24 Volts DC)
Y: Data
Z: Data
G: Ground
(1) 8-wire RJ-45 female,
QuickMedia input port;
Connects to QM output port of
a QM-TX or other QuickMedia
device via CresCAT-QM or
CresCAT-IM cable
3 GROUND
(1) 6-32 screw, chassis ground
lug
4 PWR LED (1) Green LED, indicates 24
Volts DC power supplied from
Cresnet control network
5 QM OUT (1 - 2)
3, 4, 5
(2) 8-wire RJ-45 female,
QuickMedia output ports;
8
1
Connect to QM input port of
any QuickMedia device via
CresCAT-QM or CresCAT-IM
cable
1. Interface connectors for NET ports are provided with the unit.
2. Do not connect 24 Volt power to more than one of the NET connectors on the
QM-DA-2.
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 5
QuickMedia™ Distribution Amplifier Crestron QM-DA-2
3. The eight-pin RJ-45 QuickMedia transport port accepts CAT5E/CAT6 carrying
audio, video and microphone signals. The QM ports conform to the 568B wiring
standard. Refer to the following table for connector pinouts.
QM ASSIGNMENT:
COMPOSITE, S-VIDEO,
COMPONENT AND
AUDIO
RJ-45 PIN
NUMBER
WIRE COLORS
(EIA 568B)
QM
ASSIGNMENT:
RGB
1 WHITE/ORANGE
2 ORANGE
3 WHITE/GREEN
4 BLUE
5 WHITE/BLUE
6 GREEN
7 WHITE/BROWN
8 BROWN
- RGB RED
+ RGB RED
- RGB GREEN
+ DIGITAL AUDIO
- DIGITAL AUDIO
+ RGB GREEN
- RGB BLUE
+ RGB BLUE
- CHROMINANCE (- Pr)
+ CHROMINANCE (+ Pr)
- LUMINANCE (- Y)
+ DIGITAL AUDIO
- DIGITAL AUDIO
+ LUMINANCE (+ Y)
- COMPOSITE (- Pb)
+ COMPOSITE (+ Pb)
4. To determine which is pin 1 on the cable, hold the cable so that the end of the
eight pin modular jack is facing away from you, with the clip down and the
copper side up. Pin 1 is on the far left.
5. For QM wiring, use CresCAT-QM, CresCAT-IM or quality CAT5e/CAT6 cable
with a maximum delay skew of 15 ns per 100 m. The maximum aggregate cable
length and delay skew between any QM transmitter (origination point) and QM
receiver (endpoint) is 450 feet (137 meters) and 22 ns. A maximum of two QM
midpoint devices may be inserted into a given QM signal path. Exceptions apply;
refer to each respective product manual for details.
6 • QuickMedia™ Distribution Amplifier: QM-DA-2 Operations Guide – DOC. 6918A
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
Setup
Network Wiring
When wiring the Cresnet® network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results
or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the
system (www.crestron.com/calculators
).
• For networks with 20 or more devices, use a Cresnet Hub/Repeater
(CNXHUB) to maintain signal quality
For more details, refer to “Check Network Wiring” which starts on page
12.
QuickMedia Wiring
The Crestron QuickMedia cable (sold under the name “CresCAT-QM”)
contains one CAT5E cable and one Cresnet cable in Siamese jackets.
Installation of any QM device is as simple as installing CresCAT-QM
wires from the output of one device to the input of another. Installations
are flexible, affordable and fast. For more information, refer to the latest
version of the Crestron MediaManager Applications Guide (Doc. 6244),
which is available from the Crestron website
(www.crestron.com/manuals
).
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 7
QuickMedia™ Distribution Amplifier Crestron QM-DA-2
CresCAT-QM Cable
CresCAT-QM
Cable
NOTE: Do not untwist the two wires in a single pair for more than 1/31/2” (8–12 mm) when making a connection. The twists are critical to
canceling out interference between the wires.
The aggregate cable length of a signal path originating at a QM
transmitter and terminating at a QM receiver (with a QM-DA-2 in
between) must not exceed 450 feet (137 meters). Video signals may
experience a loss of quality over very long lengths of cable. This
phenomenon is due to the added resistance and capacitance of longer
cable lengths and is not peculiar to either Crestron and/or QuickMedia
systems. To ensure sufficient bandwidth, the maximum aggregate cable
length should not exceed 450 feet. The use of lower-resolution signals
may allow increased cable length but must be tested by the installer with
the sources to be used. The QM pin assignment is based on the EIA/TIA
568B RJ-45 Jack standard.
NOTE: When transmitting S-video, luminance uses the green video
pathway and chrominance uses the red video pathway. When transmitting
composite video, the signal is carried on the blue video pathway.
NOTE: When using CresCAT-QM wiring, four additional wires are
included for making Cresnet connections
.
When connecting multiple QM devices, the route between a QM
origination point (transmitter) and a QM endpoint (receiver) cannot have
more than two midpoints (e.g. QM-DA-2, QM-MD7x2 or other QM
8 • QuickMedia™ Distribution Amplifier: QM-DA-2 Operations Guide – DOC. 6918A
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
switchers or distribution amplifiers). Refer to the following diagram
when configuring a QM network.
NOTE: The aggregate length from transmitter to receiver cannot have a
delay skew of more than 22 ns.
QM Network Topology
Origination Points
QM-TX
QM-FTDC
QM-WMC
QM
QM
Midpoint
s
QM
QM
QM
QM-DA-2QM-MD7x2
QM
Endpoint
s
TPS-12G/15G-QM-L
TPS-12G/15G-QM-L
Hardware Hookup
Make the necessary connections as called out in the illustrations that
follow this paragraph. Refer to “Network Wiring” on page 7 before
attaching the 4-position terminal block connector. Apply power after all
connections have been made.
When making connections to the QM-DA-2, use Crestron power supplies
for Creston equipment.
Hardware Connections for the QM-DA-2 (Top View)
NET:
To Control System and
Other Cresnet Devices
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 9
QM IN:
QuickMedia Input
Carries Audio and
Video Signals
Ground
QuickMedia™ Distribution Amplifier Crestron QM-DA-2
Hardware Connections for the QM-DA-2 (Bottom View)
NET:
To Control System and
Other Cresnet Devices
QM OUT:
QuickMedia Output
Carries Audio and
Video Signals
NOTE: Do not connect 24 Volt power to more than one of the NET
connectors on the QM-DA-2.
NOTE: Ensure the unit is properly grounded by connecting the chassis
ground lug to an earth ground (building steel).
NOTE: To prevent overheating, do not operate this product in an area
that exceeds the environmental temperature range listed in the table of
specifications.
NOTE: For optimum performance, Crestron strongly recommends using
CresCAT-QM cable, available from Crestron. Other high quality/low
skew CAT5e/CAT6 wiring may also be used with varying performance.
10 • QuickMedia™ Distribution Amplifier: QM-DA-2 Operations Guide – DOC. 6918A
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
QM-DA-2 Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
Device does not
function.
Connected QM
devices are not
receiving power.
Device is not
receiving power
from a Crestron
power source.
Device is not
receiving
sufficient power.
Power is not
being supplied via
Cresnet.
Power is not
supplied to
branch.
CORRECTIVE
ACTION
Use the provided
Crestron power
source. Verify
connections.
Use the Crestron
Power Calculator to
help calculate how
much power is
needed for the
system.
Ensure power is
supplied via one of
the Cresnet ports.
Apply sufficient power
to branch.
Poor picture or
sound quality.
(Continued on following page)
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 11
Cables improperly
connected.
Incorrect skew
settings in
associated
devices.
Verify all QM cables
are secure.
Use QM Tools
software to set correct
skew settings for each
QM-RMCRX-BA in
the system.
QuickMedia™ Distribution Amplifier Crestron QM-DA-2
QM-DA-2 Troubleshooting (Continued)
Use the Right
Wire
Calculate
Power
TROUBLE POSSIBLE
CAUSE(S)
Loss of
functionality due
to electrostatic
Improper
grounding.
CORRECTIVE
ACTION
Check that all ground
connections have been
made properly.
discharge.
Check Network Wiring
In order to ensure optimum performance over the full range of your
installation topology, Crestron Certified Wire and only Crestron Certified
Wire may be used. Failure to do so may incur additional charges if
support is required to identify performance deficiencies because of using
improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.
CAUTION: Provide sufficient power to the system. Insufficient power
can lead to unpredictable results or damage to the equipment. Please use
the Crestron Power Calculator to help calculate how much power is
needed for the system (www.crestron.com/calculators
).
When calculating the length of wire for a particular Cresnet run, the wire
gauge and the Cresnet power usage of each network unit to be connected
must be taken into consideration. Use Crestron Certified Wire only. If
Cresnet units are to be daisy-chained on the run, the Cresnet power usage
of each network unit to be daisy-chained must be added together to
determine the Cresnet power usage of the entire chain. If the unit is
home-run from a Crestron system power supply network port, the
Cresnet power usage of that unit is the Cresnet power usage of the entire
run. The wire gauge and the Cresnet power usage of the run should be
used in the following equation to calculate the cable length value on the
equation’s left side.
12 • QuickMedia™ Distribution Amplifier: QM-DA-2 Operations Guide – DOC. 6918A
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
Cable Length Equation
Strip and Tin
Wire
L = Length of run (or chain) in feet
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM ))
or 1.6 Ohms (Cresnet HP: 12 AWG (4 MM ))
P = Cresnet power usage of entire run (or chain)
2
2
L <
Where:
40,000
R x P
Make sure the cable length value is less than the value calculated on the
right side of the equation. For example, a Cresnet run using 18 AWG
Crestron Certified Wire and drawing 20 watts should not have a length of
run more than 333 feet (101 meters). If Cresnet HP is used for the same
run, its length could extend to 1250 feet (381 meters).
NOTE: All Crestron certified Cresnet wiring must consist of two
twisted pairs. One twisted pair is the +24V conductor and the GND
conductor and the other twisted pair is the Y conductor and the Z
conductor.
When daisy-chaining Cresnet units, strip the ends of the wires carefully
to avoid nicking the conductors. Twist together the ends of the wires that
share a pin on the network connector and tin the twisted connection.
Apply solder only to the ends of the twisted wires. Avoid tinning too far
up the wires or the end becomes brittle. Insert the tinned connection into
the Cresnet connector and tighten the retaining screw. Repeat the
procedure for the other three conductors.
Add Hubs
Use of a Cresnet Hub/Repeater (CNXHUB) is advised whenever the
number of Cresnet devices on a network exceeds 20 or when the
combined total length of Cresnet cable exceeds 3000 feet (914 meters).
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 13
QuickMedia™ Distribution Amplifier Crestron QM-DA-2
Reference Documents
The latest version of all documents mentioned within the guide can be
obtained from the Crestron website (www.crestron.com/manuals). This
link will provide a list of product manuals arranged in alphabetical order
by model number.
List of Related Reference Documents
DOCUMENT TITLE
MediaManager Applications Guide
Further Inquiries
If you cannot locate specific information or have questions after
reviewing this guide, please take advantage of Crestron's award winning
customer service team by calling Crestron at 1-888-CRESTRON
[1-888-273-7876].
You can also log onto the online help section of the Crestron website
(www.crestron.com/onlinehelp
First-time users will need to establish a user account to fully benefit from
all available features.
) to ask questions about Crestron products.
Future Updates
As Crestron improves functions, adds new features and extends the
capabilities of the QM-DA-2, additional information may be made
available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete
technical documentation revision.
Check the Crestron website periodically for manual update availability
and its relevance. Updates are identified as an “Addendum” in the
Download column.
14 • QuickMedia™ Distribution Amplifier: QM-DA-2 Operations Guide – DOC. 6918A
Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark
of Microsoft Corporation. Windows95/98/Me/XP/Vista/7 and WindowsNT/2000 are trademarks of Microsoft Corporation.
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 15
Crestron Electronics, Inc. Operations Guide – DOC. 6918A
15 Volvo Drive Rockleigh, NJ 07647 (2025920)
Tel: 888.CRESTRON 12.09
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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