Crestron MT-500C User Manual

Crestron MT-500C
MiniTouch Color RF Wireless Handheld
Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

©2002 Crestron Electronics, Inc

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

Contents

MiniTouch Color RF Wireless Handheld: MT-500C 1

Introduction ...............................................................................................................................1

Setup .......................................................................................................................................... 5

Programming ...........................................................................................................................12

Problem Solving ......................................................................................................................18

Software License Agreement................................................................................................... 20

Return and Warranty Policies.................................................................................................. 22

Features and Functions................................................................................................ 1

Specifications ..............................................................................................................2

Physical Description.................................................................................................... 2

RS-232 Cable ..............................................................................................................5

Industry Compliance ...................................................................................................5

Installing the Battery Pack........................................................................................... 5

Charging the Battery....................................................................................................6

Activating the MT-500C .............................................................................................7

Adjusting System Settings........................................................................................... 9

Maintaining the MT-500C......................................................................................... 10

Establishing Communication with the MT-500C...................................................... 11

SIMPL Windows....................................................................................................... 12

VT Pro-e.................................................................................................................... 14

Troubleshooting......................................................................................................... 18

Further Inquiries........................................................................................................ 19

Future Updates ..........................................................................................................19

Merchandise Returns / Repair Service ......................................................................22

CRESTRON Limited Warranty.................................................................................22

Operations Guide – DOC. 6101 Contents • i

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

MiniTouch Color RF Wireless Handheld: MT-500C

Introduction

Features and Functions

Crestron’s MiniTouch Color RF Wireless Handheld (MT-500C) can be used for
small screen control of large-scale Crestron systems. Its easy-to-use touchscreen
(256 colors) and intuitive interface makes it the perfect remote for every user. With a
wireless range of up to180-feet, the MiniTouch can be used with Crestron’s
CNRFGWA-418 RF Gateway and any Crestron 2-Series control system. Powered by
fast-charging Nickel Metal Hydride (NiMh) batteries, the unit comes with a docking
station and is programmed using Crestron’s VisionTools™ Pro-e (VT Pro-e)
software.

Functional Summary

• Easy-to-use 256 color (240 x 320 pixels) LCD touchscreen

• 240 x 219 pixel area on LCD screen for user programming

• Up to 999 digital joins available

• 180-foot RF wireless range (line of sight)

• Intuitive interface

• 9 programmable push buttons

• Programming cable included

The user interface includes a Remote icon
system settings (refer to page 9 for system setting information).

that you can use to access the unit’s

A Low Battery icon
(refer to page 6 for charging information).

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 1

appears on the Remote icon when the battery charge is low

MiniTouch Color RF Wireless Handheld Crestron

y

Specifications

The following table lists specifications for the MT-500C.

Specifications for the MT-500C

SPECIFICATION DETAILS

Battery Power 4.8 VDC (NiMh, 600mAh)
Battery Rating Up to 3 hours of continuous use, up to

1 week of normal use

Docking Station Power
Requirements

RS-232 Baud Rate
RF Output 418 MHZ, Bandwidth: +/- 100KHz
RF Range (min/max) 2 to 180 ft.

Control S
2-Series Control System Update Version C2-2004.CUZ or later

Memory 8 MB non-volatile flash memory
LCD screen

Operation Temperature

Dimensions

1. The latest versions can be obtained from the Downloads | Software Updates section of the Crestron

2. Crestron 2-Series control systems include the AV2, PAC2, PRO2, and RACK2.

3. 240 x 219 user programmable area.

stem Update Files

website (www.crestron.com). Refer to NOTE after last footnote.

1,2

12 VDC (400mAh)

115.2K baud

240 x 320
passive matrix, backlit

o

C to 50oC (32oF to 122oF)

0

Height: 5.60 in (14.23 cm)
Width: 3.70 in (9.40cm)
Depth: 1.30 in (3.31 cm)
Weight: 9 oz (.28 kg)

3

(3.6" diagonal), 256 color,

MT-500C

NOTE: Crestron software and any files on the website are for Authorized Crestron
dealers only. New users may be required to register to obtain access to certain areas
of the site (including the FTP site).

Physical Description

The MT-500C (refer to illustrations on next two pages) includes the RF wireless
handheld (with battery, Part No. OEMX-A0012-1-4), a docking station 12VDC
power supply for the docking station and a RS-232 cable (supplied) for loading
project files (refer to page 16). The wireless handheld includes a color LCD touch
screen, hardkeys, contrast and backlight buttons, a serial port, and a docking station
connector. The docking station includes a serial port, adapter connector, connector
for the wireless handheld, and charging LED indicators.

2 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

Physical Views of MT-500C

MiniTouch Color RF Wireless Handheld

Physical View of RF Wireless Handheld (Front)

* Pushing the backlight button (refer to graphic on next page) illuminates the right
hardkeys ONLY. To adjust how long the backlight stays on, refer to “Adjusting System
Settings” on page 9.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 3

MiniTouch Color RF Wireless Handheld Crestron

Physical View of RF Wireless Handheld (Back)

MT-500C

Physical View of Docking Station

4 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

RS-232 Cable

RS-232 Cable Pinouts

Female DB9

Tip

Sleeve

Pin 1

Pin 2 (Tip)

Pin 3 (Ring)

Setup

Ring

Pin 2 - Transmit
Pin 3 - Receive
Sleeve - Ground

Pin 5 (Sleeve)

Industry Compliance

This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

This section contains hardware installation and setup instructions.

Installing the Battery Pack

1. On back of MT-500C, press the latch on the battery cover and remove it
(refer to illustrations below).

Battery Cover Removal

2. Place the battery pack in the battery compartment (refer to illustration on
the next page).

3. Connect the battery pack cable to the battery connector.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 5

MiniTouch Color RF Wireless Handheld Crestron

Battery Pack Installation

4. Replace battery cover.

NOTE: Make sure battery cable does not get pinched between battery cover and
mold.

MT-500C

Charging the Battery

NOTE: The docking station is used in the following procedure.

1. Plug the power adapter in the docking station and the wall outlet.

2. Place the MT-500C in the docking station.

NOTE: Make sure you hold the unit at an angle of 30
in the docking station for proper connection.

to 45 degrees while placing it

6 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

Wireless Handheld Connection

NOTE: Charging starts immediately after the MT-500C is installed in the docking
station. The green charging LEDs on the front of the unit (refer to illustration on
page 4) illuminate to indicate that charging is taking place. When the unit is fully
charged, the LEDs go out. The battery indicator in Setup (refer to page 9) shows full
(while the unit is in the docking station) during the charge cycle.

NOTE: Normal charging time is 2 to 3 hours, depending on the charged state of the
battery pack. The unit can be operated while it is being charged. The battery pack
does not need to be fully discharged before recharging. The unit can be placed in the
docking station at any time. The battery allows the MT-500C to operate for about 3
hours of continuous use and about 1 week of normal use.

NOTE: When the battery pack has a low charge, the Low Battery icon

on the Remote icon
optimal performance.

NOTE: If battery power runs out, the unit still retains all settings with the exception
of the clock. Refer to “Adjusting System Settings” on page 9 for more information
on adjusting clock settings.

. Recharge the battery as soon as possible to ensure

flashes

Activating the MT-500C

You can activate the MT-500C four ways.

 Tap the screen with your finger or a blunt, soft object (like a pencil eraser).

The display activates.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 7

MiniTouch Color RF Wireless Handheld Crestron

 If the pickup sensor is activated (refer to page 10), activate the unit by

tilting it more than 50 degrees (refer to illustration below). The display and
backlight for the direct-access buttons activate.

 Press the backlight button (refer to page 4). The display and backlight for

the direct-access buttons activate.

 Press and release bottom hardkeys (after they have been programmed to do

page flips).

Tilting MT-500C to Activate Unit

MT-500C

NOTE: If the screen does not illuminate or becomes blank, adjust contrast using the
contrast dial (refer to illustration on page 4).

Power Down Feature

The MT-500C has an automatic power down feature to save power. This feature
powers down the unit after a period of time when it is not being used. You can set
the power down time using the “Adjusting System Settings” section on page 9.

8 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

Adjusting System Settings

To access the MT-500C’s setup panels, hold a finger on the Remote icon until
setup panel 1 appears (refer to graphic below). The symbol 1/3 in the panel refers to
panel 1 of 3. Only setup panels 1 and 2 are used in this section. Tap up or down (at
bottom of display) to toggle between setup screens. Panel 3 allows the user to view
firmware version numbers (tap Show Specs in panel to view numbers).

Setup Panel 1

NOTE: The

buttons appear on the bottom of the panel when some of

the options are selected. Tap to return the display to the logo page (exits setup).

Setup Panel 1 Functions/Adjustments

Setting Function Adjustment

Shows battery level. Not applicable.

Turns the clock
display on or off. Lets
you set 12 or 24-hour
display.

Sets the clock time. Tap button and use - or +

Sets the day of the
week.

Sets how long the
touchscreen/backlight
of touchscreen stays
on. Default is 10 sec.

Sets how long the
hardkey’s (only the
buttons to the right of
display) backlight
stays on. Default is 1
sec.

Adjusts brightness of
touchscreen (4 levels,
default is level 2).

Tap button to toggle function.

buttons (adjusts in one minute
increments). Hold + to ramp
up, hold – to ramp down.

Tap button and use - or +
buttons.

Tap button and use - or +
buttons (adjusts in one second
increments, 1-240). Hold + to
ramp up, hold – to ramp down.

Tap button and use - or +
buttons (adjusts in one second
increments, 1-240). Hold + to
ramp up, hold – to ramp down.

Tap button and use - or +
buttons.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 9

MiniTouch Color RF Wireless Handheld Crestron

NOTE: You cannot adjust the Button Light delay to be greater than the LCD delay.
You cannot adjust the LCD delay to be less than the Button Light delay. For
example, if the LCD delay is 10 sec. and the Button Light delay is 4 sec., once you
try and increase the Button Light delay to be greater than the LCD delay, the LCD
delay will automatically increase to match the Button Light delay.

Press the down button to display setup panel 2 (refer to graphic below).

Setup Panel 2

MT-500C

Setup Panel 2 Functions/Adjustments

Setting Function Adjustment

Indicates free memory
available.

Turns on or off the option
to activate MT-500C by
picking it up.

Adjusts sound level (3
levels, default is level 2) or
turns off touchscreen beep.

Adjusts sound level (3
levels) or turns off fixed
button beep. Default is off.

Activates calibration screen. Tap button. Follow

Not applicable.

Tap button to toggle
function.

Tap button to change
level.

Tap button to change
level.

directions on screen.

NOTE: Activating the pickup sensor option can result in reduced battery operating

time. Tap to return the display to the logo page (exits setup).

Maintaining the MT-500C

The following lists important information to help you maintain the MT-500C.

Take care not to scratch the touchscreen. Use your finger to tap the touchscreen or
use plastic-tipped pens intended for use with a touchscreen.

Keep the MT-500C away from heat sources.

Do not expose MT-500C to rain or excessive moisture. If you spill water on the

MT-500C, remove battery pack and allow unit to dry for 48 hours before replacing
battery pack.

Do not drop MT-500C or subject unit to hard impact.

10 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

Use a soft, damp cloth to clean the unit. If the touchscreen is dirty or soiled, clean
it using a soft cloth moistened with a diluted window cleaning solution.

NOTE: Do not use a corrosive detergent or abrasive cleaning pad.

Establishing Communication with the MT-500C

Before uploading a program to the MT-500C, you must connect the control system
to the PC. This connection is through a serial port on the PC and the RS-232 port on
the MT-500C (or the RS-232 port on the docking station with a docked MT-500C).

Serial Connection

Connect the RS-232 port to the MT-500C serial port (or docking station serial port)
and to one of the COM ports (usually COM 1) on the PC using the supplied cable.

Open the Crestron Viewport and click Setup | Communication Settings to display
the “Port Settings” window (refer to graphic below). Then click RS-232 as the
connection type.

The PC communication settings specified below should match the protocol that the
MT-500C expects:

• Port = COM 1 through COM 8. Select the correct COM port on the PC.

• Baud rate = 115200 (Fixed).

• Parity = None.

• Number of data bits = 8.

• Number of stop bits = 1.

• Hardware handshaking (RTS/CTS) not enabled.

• Software handshaking (XON/XOFF) not enabled.

“Port Settings” Window: Settings for RS-232 Communication with the MT-500C

To verify communications, load a project file (refer to “Loading a VT Pro-e
Project”) on page 16.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 11

MiniTouch Color RF Wireless Handheld Crestron

Programming

The MT-500C provides a wireless RF user interface in a Cresnet 2-Series control
system.

MT-500C

You can create a program that allows you to set up the MT-500C to operate a
Crestron control system using the Crestron programming tool SIMPL™ Windows
This tool is intended for users with different levels of programming knowledge. The
flexibility of this tool is proportional to the degree of programming expertise (i.e.,
the more flexible, the more a programmer needs to know and account for).

The following are recommended software version requirements for the PC:

• SIMPL Windows version 2.03 or later. Requires SIMPL+ Cross Compiler
version 1.1.

• Crestron Database version 15.8 or later.

• VisionTools Pro-e version 2.5. Used for graphical touchscreen design.

®

SIMPL Windows

NOTE: The following assumes that the reader has knowledge of SIMPL Windows.
If not, refer to the extensive help information provided with the software.

NOTE: In the following description, the PRO2 control system is used.

SIMPL Windows is Crestron's software for programming Crestron control systems.
It provides a well-designed graphical environment with a number of workspaces
(i.e., windows) in which a programmer can select, configure, program, test, and
monitor a Crestron control system. SIMPL Windows offers drag and drop
functionality in a familiar Windows

®

environment.

.

PRO2 System View

This section describes a sample SIMPL Windows program that includes a MT-500C.

Configuration Manager is where programmers “build” a Crestron control system by
selecting hardware from the Device Library. In Configuration Manager, drag the
PRO2 from the Control Systems folder of the Device Library and drop it in the upper
pane of the System Views. The PRO2 with its associated communication ports is
displayed in the System Views upper pane (refer to graphic below).

The System Views lower pane displays the PRO2 system tree. This tree can be
expanded to display and configure the communications ports (refer to graphic on
next page).

12 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

Expanded PRO2 System Tree

C2Net-Device Slot in Configuration Manager

To incorporate a MT-500C into the system, a gateway device is required. The
C2Net-Device Slot can accept a gateway such as the CNRFGWA-418. Once a
gateway is configured in a C2Net-Device Slot, the slot allows Cresnet
communication between the MT-500C and the control system.

In Configuration Manager, drag the CNRFGWA-418 gateway from the Wireless
Receivers (RF) folder of the Device Library. Also, drag and drop the MT-500C from
the Wireless remotes folder on the CNRFGWA-418.

Expand the system tree in the lower pane and double-click the MT-500C icon to
open the “Device Settings” window for the wireless handheld (refer to graphic
below). Select the RF/IR ID tab to change the handheld’s RF ID, as shown in the
following figure.

NOTE: The hardware and software settings of the RF ID must match. Although the
device setting window in SIMPL Windows allows choices through the range of two­digit Hexadecimal numbers from 01 through FE, the RF ID setting for the hardware
is limited to numbers in increments of the most significant digit (i.e., 00, 10, 20).
Since 00 is not a valid selection in SIMPL Windows, the RF ID number is limited to
the fifteen numbers 10, 20, 30, 40, . . .F0 (if you need to use multiple units).

“Device Settings” Window

MT-500C Symbol in Programming Manager

Programming Manager is where programmers “program” a Creston control system
by assigning signals to symbols. The following diagram shows the MT-500C symbol
in the SIMPL Windows’ Programming Manager.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 13

MiniTouch Color RF Wireless Handheld Crestron

Detail View of the MT-500C in SIMPL Windows’ Programming Manager

MT-500C

The table below lists and gives functional descriptions for the handheld outputs.

Symbol Output Signal Descriptions

OUTPUT DESCRIPTION

press 1 through press 999 Notifies control system of button press (1 – 999).

High/1 = press On
Low/0 = press Off

VT Pro-e

Unlimited control screen variations incorporating two and three-dimensional
graphics and text are possible and can be created with VT Pro-e, a design and
programming Windows-based software. A set of pages that make up a project can
be designed for each application. Each wireless handheld can be organized with the
ideal, color-oriented control environment with custom control graphics: icons, two
and three-dimensional buttons, and floor plans. The project is uploaded to the
handheld and programmed into the flash memory. The wireless handheld uses the
programmed project until another is uploaded from the PC. The PC may be
disconnected from the control processor except when loading a program.

The latest software version can be obtained from the Downloads | Software Updates
section of the Crestron website (www.crestron.com
information, refer to the help file provided with the software.

NOTE: The MT-500C is a one-way RF touchpanel without local logic. Therefore,
analog and serial signals do not exist, i.e. gauges, sliders, indirect text, and multi­mode are not available for this panel. Subpages also do not exist for this panel.
Converting projects from other panel types to an MT-500C will convert all subpages
into corresponding pages. The transparency option is not available for buttons or
graphics in a project. Animation effects are also not available in a project.

). For additional software

14 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

The MT-500C supports the following:

• Three objects: button, border and image

- Objects can have background color, a face, frame, and text colors

• 2D and 3D styles

• 2D shapes

• Standard graphics such as jpg, bmp and pcx

NOTE: If you use a Return button in a project, selecting it will always return the
display to the first page of the project. For more information on new features and
enhancements in VT-Pro-e, refer to the VT Pro-e online help.

NOTE: The RF ID in a project must match the RF ID in the SIMPL Windows
project. Select the RF tab of “Project Properties” to select the correct RF ID.

“Project Properties” Window (RF Tab)

NOTE: You can program the bottom four hard keys on the MT-500C to perform
page flips by using the Hard Keys tab of “Project Properties”. You can also use this
tab to label the four blue buttons (labels) at the bottom of the display that represent
the four hard keys.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 15

MiniTouch Color RF Wireless Handheld Crestron

“Project Properties” Window (Hard Keys Tab)

MT-500C

The graphic below shows the digital join numbers for each hardkey. Hardkeys 5 – 9
can be programmed in SIMPL Windows to perform, for example, volume up/down or
power on functions for a device, but cannot be programmed in VT Pro-e to do page
flips. For more information on digital joins for the MT500C, refer to the SIMPL
Windows online help.

Digital Joins for Hardkeys

Loading a VT Pro-e Project

Before loading a VT Pro-e project, the serial cable supplied with the MT-500C must
be connected to the unit and the PC’s serial port. The graphics on the next page show
the two ways to plug the serial cable: directly in the MT-500C or in the docking
station that has a MT-500C docked to it.

NOTE: You cannot operate the MT-500C while a file is loading.

NOTE: If you load a file using VT-Pro-e, the software automatically sets the baud

rate to 115200.

16 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

Plug in Options for Serial Cable

To load a VT Pro-e project:

1. Open Viewport.

2. Establish communications between the MT-500C and the PC using
Viewport (refer to page 11).

3. Select File Transfer | Send Touchpanel (MT-500c only). An “Open”
window appears (refer to graphic below).

“Open” Window

4. Locate file to transfer (for example, interface1.hex) and click Open. The
file uploads to the MT-500C.

NOTE: The display does not show the status of the upload.

NOTE: The MT-500C reboots (displays an animation sequence) and the Viewport

command prompt displays ‘freshly loaded’ to indicate that the file was successfully
transferred.

NOTE: If you cancel the transfer before it is complete, the following message may
appear on the MT-500C display:

Configuration File
Corrupted

If this occurs, reload the project.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 17

MiniTouch Color RF Wireless Handheld Crestron

MT-500C

Problem Solving

Troubleshooting

The table below and on the next page provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron customer
service representative.

MT-500C Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Display is black. Unit not activated. Refer to "Activating the MT-500C" in this

guide for activation instructions.

Battery pack not properly
installed.

Battery pack not charged. Refer to "Charging the Battery" in this

Contrast too high and
brightness too low.

Display is too Contrast set wrong. Adjust contrast dial.
light. Brighness set too high. Refer to "Adjusting System Settings" in

LCD goes out
quickly after
powering up.

Touchscreen
buttons do not
respond properly.

Devices do not
respond to
commands Battery charge is low. Recharge battery.
from MT-500C. RF Gateway not

Battery pack will
not charge.

LED charging
indicators on
docking station

flash. MT-500C not placed

LCD option set too low. Refer to "Adjusting System Settings" in

Touchscreen out of
calibration.

Devices not powered up. Check power to devices. Check that

functioning.
Battery pack not properly

installed.

Power supply defective. Replace docking station power supply.
Battery pack not properly

installed.

properly in docking station.
Connection for MT-500C in

docking station is dirty or
has an obstruction.

Refer to "Installing the Battery Pack" in
this guide for proper installation
instructions.

guide for battery charging instructions.

Adjust contrast dial. Refer to
"Adjusting System Settings" in this
guide for brightness adjustment
instructions.

this guide for brightness adjustment
instructions.

this guide for LCD adjustment
instructions.

Refer to "Adjusting System Settings" in
this guide for calibration instructions.

devices are on.

Check power to RF Gateway.

Refer to "Installing the Battery Pack" in
this guide for proper installation
instructions.

Refer to "Installing the Battery Pack" in
this guide for proper installation
instructions.

Make sure unit is mounted properly in
docking station.

Clean contacts, remove obstruction.

18 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

MT-500C Troubleshooting (Continued)

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

"No panel found"
indication when
attempting to Unit is in sleep mode. Unplug and replug serial cable.
load project file. Unit needs rebooting. Press

File transfer fails. Unit dropped serial

RF SIG on
CNRFGWA-418
illuminates but no
device control.

Unit needs to be docked in
docking station.

RS-232 cable connections
bad, or cable damaged.

Wrong touchpanel selected
for transfer.

communication.
Unit RF ID is not set to
match RF ID assigned in
the control system
program.

Dock unit in docking station and perform
file transfer again.

button (located within the

Reset

battery compartment) to reboot.
Check cable connections or replace
cable.

Make sure

Touchpanel (MT-500C only)

in Viewport.
Unplug and replug serial cable.

Verify the RF IDs match.

File Transfer | Send

is selected

Further Inquiries

If after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of Crestron's award winning customer service
team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at [phone].

• In Australia and New Zealand, call Creston Pacific at [phone]

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of
the MT-500C, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.

Check the Crestron website (www.crestron.com
availability and its subjective value. Updates are available from the Download |
Product Manuals section and are identified as an “Addendum” in the Download
column.

) periodically for manual update

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 19

MiniTouch Color RF Wireless Handheld Crestron

MT-500C

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable,
associated media, printed materials, and “online” or electronic documentation (the “Software”).

BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.

LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit
(“CPU”) owned or leased or otherwise controlled exclusively by You, and (c) only as authorized in this Agreement and the related
explanatory files and written materials provided by Crestron.

If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of
the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.

You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
consent of Crestron.

If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up
copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from
or to another computer (b) for local, campus or wide area network, internet or web hosting services; or (c) pursuant to any rental,
sharing or “service bureau” arrangement.

The Software is designed as a software development and customization tool. As such Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
that You perform using the Software or Host Application is done entirely at Your own risk.

The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.

OTHER LIMITATIONS

You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.

You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.

You may not reverse engineer, decompile, or disassemble the Software.

You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading
or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, or Syria or
any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the
Software and (c) You agree to comply with the Export Laws.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement,
which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an
authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire
agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings,
communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event
of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have
provided such waiver.

20 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid
licenses from Crestron of its authorized agent.

with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component
parts.

MT-500C

If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within

Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply

MiniTouch Color RF Wireless Handheld

PROPRIETARY RIGHTS

Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs,
animations, video, audio, music, text, and “applets” incorporated into the Software), the accompanying media and printed materials,
and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international
treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this
Agreement.

Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other
information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as
information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be
deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-tree, worldwide, perpetual,
irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the
same.

Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove
or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.

GOVERNING LAW

This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.
Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal
courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods, shall
not apply to this Agreement.

CRESTRON LIMITED WARRANTY

CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a
period of ninety (90) days from the date of receipt, and (b) that any hardware accompanying the Software will be subject to its own
limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee
for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your
exclusive remedy for any claim or loss arising from the Software.

CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for
which it was intended, or if it as been subjected to misuse, accidental damage, modification, or improper installation procedures.
Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly
obtained, or removed.

Notwithstanding any agreement to maintain or correct errors or defects Crestron, shall have no obligation to service or
correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from
(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not
maintained in accordance with the manufacturer’s specifications; or causes other than ordinary use; (2) improper installation by
anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by
Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized
hardware; or (4) modification of, alteration of, or additions to the Software undertaken by persons other than Crestron or Crestron’s
authorized agents.

ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED
EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR
REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE
PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL
CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND
(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.

Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 21

MiniTouch Color RF Wireless Handheld Crestron

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving freight collect or without an
RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and
absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

MT-500C

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any other party to offer any warranty, including
any implied warranties of merchantability or fitness for a particular purpose. Any implied
warranties that may be imposed by law are limited to the terms of this limited warranty. This
warranty statement supercedes all previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft
Corporation.

22 • MiniTouch Color RF Wireless Handheld Operations Guide – DOC. 6101

Crestron

MT-500C

MiniTouch Color RF Wireless Handheld

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Operations Guide – DOC. 6101 MiniTouch Color RF Wireless Handheld • 23

Crestron Electronics, Inc. Operations Guide – DOC. 6101

15 Volvo Drive Rockleigh, NJ 07647 09.02
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.