Crestron IDOC-PAD-DSWC Operations & Installation Manual

Page 1
Crestron IDOC-PAD-DSWC and
IDOC-PAD2-DSWC
iPanel™ In-Wall Docking Stations for iPad® Operations & Installation Guide
Page 2
This document was prepared and written by the Technical Documentation department at:
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Cresenet, Crestron Mobile Pro, and iPanel are either trademarks or registered trademarks of Crestron
Electronics, Inc. in the United States and/or other countries. Apple and iPad are either trademarks or registered trademarks of Apple,
Inc. in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.
©2012 Crestron Electronics, Inc.
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations
Contents
iPanel™ In-Wall Docking Stations for iPad®: IDOC-PAD-DSWC and IDOC-PAD2-DSWC 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Specifications ..............................................................................................................2
Physical Description.................................................................................................... 3
Setup .......................................................................................................................................... 6
Wiring..........................................................................................................................6
Mounting Options........................................................................................................6
Installation................................................................................................................... 6
Docking Station Removal............................................................................................9
Hardware Hookup .....................................................................................................10
Operation .................................................................................................................................11
iPad Sleeve ................................................................................................................11
Insert the iPad............................................................................................................11
Remove the iPad........................................................................................................ 12
Problem Solving ......................................................................................................................13
Troubleshooting......................................................................................................... 13
Check Wiring ............................................................................................................13
Reference Documents................................................................................................ 14
Further Inquiries........................................................................................................ 14
Future Updates ..........................................................................................................14
Return and Warranty Policies.................................................................................................. 15
Merchandise Returns / Repair Service ......................................................................15
Crestron Limited Warranty........................................................................................15
Operations & Installation Guide – DOC. 7084B Contents i
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations
iPanel™ In
-Wall Docking Stations
®
for iPad : IDOC-PAD-DSWC and IDOC

Introduction

-PAD2-DSWC
The Crestron® iPanel™ In-Wall Docking Stations (IDOC-PAD-DSWC and IDOC-PAD2-DSWC) provide truly elegant wall mount solutions for charging an
®
iPad®1 while simultaneously using it to control a home, office, or classroom.
Apple The iPad slides easily into the iPanel, instantly transforming it into a stationary wall mount Crestron touch screen. With a gentle press, the iPad can be removed just as easily for portable use.
The IDOC-PAD-DSWC and IDOC-PAD2-DSWC are installed in the same manner and feature similar operation. For simplicity within this guide, the term “iPanel” is used except where noted. Similarly, “iPad” is used to denote iPad, iPad 2, and the new iPad (3
rd
generation)1.

Features and Functions

A stylish in-wall docking station for the iPad Models available for the original iPad, iPad 2, and the new iPad (3
generation)
Transforms the iPad into a stationary Crestron touch screen Designed for seamless integration with the Crestron Mobile Pro
control app (sold separately)
Provides a convenient iPad charging solution Includes post-construction drywall mounting kit Optional pre-construction kit available separately Powered via Cresnet Available in smooth white or black finishes
1. The iPad is not included. For the original iPad, use model IDOC-PAD-DSWC. For the iPad 2 or iPad
(3rd generation), use model IDOC-PAD2-DSWC. To convert the IDOC-PAD-DSWC to an IDOC-PAD2-DSWC, use the IDOC-PAD-DSW_CONVERSION_KIT (sold separately). For instructions on installing the conversion kit, refer to the latest version of the IDOC-PAD­DSW_CONVERSION_KIT Installation Guide (Doc. 7215) which is available from the Crestron Web site (www.crestron.com/manuals).
2. Other than power, the iPanel does not provide Cresnet network connectivity or communications.
Operations & Installation Guide – DOC. 7084B iPanel™ In-Wall Docking Station: IDOC-PAD(2)-DSWC 1
1
®2
or power pack (sold separately)
rd
®
G
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iPanel™ In-Wall Docking Stations Crestron IDOC-PAD(2)-DSWC
As part of a complete Crestron control solution, an iPad offers a very practical and powerful touch screen controller for home theater, whole-house automation, and commercial AV applications. The Crestron Mobile Pro separately) enables the iPad to work with a Crestron control system, offering professional touch screen functionality through a very stylish and highly customizable graphical interface.
Adding the iPanel affords the advantage of in-wall touch screen operation and battery charging with no messy wires. Its sleek, innovative design achieves a completely flush installation with a thoroughly modern appearance. It can be mounted in a vertical drywall surface using the mounting clips provided. A pre-construction mounting kit (PMK-IDOC-PAD-DSW, sold separately) is also available.
The iPanel comes in a choice of white or black, with multiple configurations available to accommodate the original iPad, the iPad 2, or the new iPad (3rd generation).*
* For the original iPad, use model IDOC-PAD-DSWC. For the iPad 2 or iPad (3rd generation), use
model IDOC-PAD2-DSWC. To convert the IDOC-PAD-DSWC to an IDOC-PAD2-DSWC, use the IDOC-PAD-DSW_CONVERSION_KIT (sold separately). For instructions on installing the conversion kit, refer to the latest version of the IDOC-PAD-DSW_CONVERSION_KIT Installation Guide (Doc. 7215).
®
G Control App (sold

Specifications

Specifications for the iPanel are listed in the following table.
iPanel Specifications
SPECIFICATION DETAILS
Power Requirements 15 Watts (0.63 Amps @ 24 Volts DC)
May be powered via Cresnet pack (sold separately)
Environmental
Temperature 32º to 95º F (0º to 35º C)
Humidity 10% to 90% RH (non-condensing)
Enclosure
Chassis
Faceplate
Dimensions
Height 9.54 in (243 mm)
Width 11.29 in (287 mm)
Depth 2.75 in (70 mm)
Weight 3.8 lb (1.7 kg)
Available Models
IDOC-PAD-DSWC-B-S
Metal, flush-mountable (post-construction mounting clips included, additional mounting accessories sold separately)
Injection-molded plastic, smooth black or white
iPanel In-Wall Docking Station for iPad (1st generation), Smooth Black
*
or power
(Continued on following page)
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations
iPanel Specifications (Continued)
SPECIFICATION DETAILS
Available Models (Continued)
IDOC-PAD-DSWC-W-S
IDOC-PAD2-DSWC-B-S
IDOC-PAD2-DSWC-W-S
Available Accessories
Crestron Mobile Pro G Control App for Apple iPad
IDOC-PAD-DSW _ CONVERSION KIT
IDOC-PAD-DSW-FPLT Faceplate for Left-Hand Installation
PMK-IDOC-PAD-DSW Pre-Construction Wall Mount Kit
Power Pack 24 Volt DC, Universal
WMKB-6L Replacement Wall Mount Clips
iPanel In-Wall Docking Station for iPad (1st generation), Smooth White
iPanel In-Wall Docking Station for iPad 2 and iPad (3rd generation), Smooth Black
iPanel In-Wall Docking Station for iPad 2 and iPad (3rd generation), Smooth White
Conversion Kit for IDOC-PAD-DSWC
* Other than power, the iPanel does not provide Cresnet network connectivity or communications.

Physical Description

This section provides information on the connections available on the iPanel.
iPanel Physical View
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iPanel™ In-Wall Docking Stations Crestron IDOC-PAD(2)-DSWC
iPanel Overall Dimensions (Front and Side Views with Faceplate, Mounting Clips Not Shown)
9 in
11.2
(287
mm)
0.24 in
(7 mm)
1
iPanel Overall Dimen ceplate, Mounting Clips Not Shown) sions (Rear View with Fa
10.38 in
(264 mm)
9.54 in
(243 mm)
.75 in
2
(70 mm)
8.61 in
(219 mm)
8.32 in
(212 mm)
2
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations
Connectors, Controls & Indicators
# DESCCONNECTORS*,
RIPTION
CONTROLS &
INDICATORS
1
2 POWER INPUT 24 VDC
* An ER INPUT 24 it.
Dock Connection
interface connector for POW VDC port is provided with the un
(1) M of iPad. ulti-pin connector for connection
(1) 2-pin 3.5 mm detachable terminal block; 24 Volt DC power input; Wire size: 18 AWG maximum
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iPanel™ In-Wall Docking Stations Crestron IDOC-PAD(2)-DSWC

Setup

Wiring

When wiring the device, consider the following:
Use Crestron Certified Wire.
Use Crestron power supplies for Crestron equipment.
Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators
For more details, refer to “Check Wiring” on page 13.

Mounting Options

The iPanel installs simply and cleanly into existing or newly constructed walls, with a choice of a pre-construction or post-construction mounting options. The iPanel is supplied with four screws and clips for post-construction installation. For a pre-construction installation, use the PMK-IDOC-PAD-DSW Pre-Construction Wall Mount Kit (sold separately).
).
all. NOTE: Pre-construction refers to framed walls prior to hanging dryw
Post-construction refers to framed walls with drywall already hung.
NOTE: The PMK-IDOC-PAD-DSW Pre-Construction Wall Kit can be used in right-hand installations only.
If the PMK-IDOC-PAD-DSW is to be used and an iPanel is not available, the installer can either leave the hole in the mounting surface open (if permitted by local building codes) or attach the cover plate supplied with the PMK-IDOC-PAD-DSW.

Installation

Physical installation of the iPanel without a mounting option includes mounting the unit to the wall and installing the included faceplate. The only tools required for the procedures presented here are masking tape (or equivalent), a level, a gypsum board saw (or equivalent), and a #2 Phillips tip screwdriver. The following procedures are based on the use of the supplied screws and clips for post-construction installation.
The iPanel can be installed for right-handed use (right-hand installation) or left-handed use (left-hand installation). The included faceplate is for right-hand installations only. For left-hand installation, the IDOC-PAD-DSWC-FPLT (sold separately) must be used.
NOTE: If using the PMK-IDOC-PAD-DSW, the iPanel can only be installed for right-hand operation.
Prepare the Installation Area
The iPanel is designed to be mounted in a wall or lectern. Two overlay cutout templates (4513896) are supplied. One is in the shape of the required opening; the
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations
other is similar to a frame, with the inner area of the frame the shape of the required o ing (r s below and on pag hat is most
pen efer to the illustration
convenien
t.
e 8). Use the template t
Mounting Pa e iPanel
PA SCRIPTION PART NUMBER QUANTITY
Metal Mounting Clip 2014237 4
Overlay Template Cutout 4513896 1
Connector Plug, 2-pin 2003574 1
Screw, #6-AB x 2-1/2”, Pan Head 2014276 4
Screw, #04-40 x 2”, Pan Head* 4 2018793
* The #04-40 x 2” screws are for use with iPanel mounting kits such as the PMK-IDOC-PAD-DSW
(sold separately).
NOTE: The following drawings are not to scale. Do not attempt to use them to prepare the hole in the mounting surface.
iPanel Cutout Dimensions (4513896, 1 of 2)
1 7/8 in
(48 mm)
2 in
(51 mm)
rts Supplied with th
RT DE
2 13/16 in
(71 mm)
3/16 in (5 mm)
8 9/16 in
(217 mm)
10 9/16 in (268 mm)
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iPanel™ In-Wall Docking Stations Crestron IDOC-PAD(2)-DSWC
iPanel Cutout Dimensions (4513896, 2 of 2)
14 in
(356 mm)
(31 mm)
8 9/16 in
(217 mm)
11 in
(279 mm)
1 1/4 in
1 3/4 in
(44 mm)
1 7/8 in
(48 mm)
2 in
(51 mm)
2 13/16 in
(71 mm)
3/16 in
(5 mm)
10 9/16 in (268 mm)
1. Locate an area on the wall that is free of miscellaneous wiring and studs.
NOTE: The iPanel requires 10 inches (254 mm) of clearance on the right side (for rig allow the iP
ht-hand installation) or left side (for left-hand installation) to ad to be removed from the dock.
2. Make a small hole near the middle of the designated site, and verify that the
location is suitable.
3. Using masking tape (or equivalent), fasten the template to the wall; verify
that the template is level, and trace the opening shape on the wall.
4. Re
move the template, and then cut out and remove the traced shape
to
produce the required opening.
Install the Dock
NOTE: Before inserting the iPanel in the mounting hole, ensure that a cable that is capable of supplying the required power has been installed in the wall.
NOTE: If a PMK-IDOC-PAD-DSW is to the dock opening facing right. Refer to the latest v PMK-IDOC-PAD-DSW Installation Guide (Doc. 7088) which is available from Crestron Web site (www.crestron.com/manuals
be used, the iPanel must be mounted with
ersion of the
the
).
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations
1. Install the four supplied #6-AB x 2-1/2” screws and mounting clips as
shown in the following diagram (two on the top and two on the bottom).
a. Insert the screws through the docking station’s flange and then through
e larger hole in the mou
th
nting clip.
b. Thread the scre
flush with mounting clips
Attaching the Screws and Mounting Clip ight-Hand” Installa and” Installat
(Shown Left to Right: “R tion, “Left-H ion)
Thread Screws Through Clips At This End
Mounting Clips
Mounting Screws (4) 6-AB X 2-1/2" (2014276)
ws through e d
e scr
ews only eno g clip t
the rear of the docki s flange. Do no ompress the
at this time.
the smaller hole in th
ugh th ountin
at the m
ng station’
mounting clips an
s ar broughtighten th
e
t c
2. Using the supplied connector, connect the 24 VDC cable, to the POWER
INPUT 24 VDC port and position the iPanel in the mounting hole. Refer to “Hardware Hookup” on page 10.
3. Tig
hten the mounting screws evenly and only enough to compress the mounting clips and secure the iPanel squarely in the mounting surface. Do not over-tighten the screws.
Install the Faceplate
The iPanel ships with a faceplate for use in right-hand installations only. For left-hand installation, the IDOC-PAD-DSWC-FPLT (sold separately) must be used.
Install the faceplate as follows:
1. Carefully position the faceplate over the face of the docking station.
2. Ensure that the faceplate is oriented properly and press against the
iPanel until the faceplate snaps into place.

Docking Station Removal

If it is necessary to remove the docking station after it has been installed into a mounting surface, complete the following steps in the order provided. The only tool required is a #2 Phillips tip screwdriver.
1. If the iPad is in the docking station, remove it from the docking station as
described on page 12.
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iPanel™ In-Wall Docking Stations Crestron IDOC-PAD(2)-DSWC
2. Lift one edge of the faceplate to free it from the docking station, and lift it
off.
3. Loosen and remove the screws that secure docking station to the mounting
option in use.
NOTE: If the mounting clips were used, make sure that the screws stay attached to their mounting clips.
4. Using equal pressure, carefully remove the docking station from the
opening.
If necessary, secure and label the attached power cable before disconnecting it from the back of the docking station.

Hardware Hookup

Make the power connection as called out in the illustration below.
Refer to “Wiring” on page 6 before attaching the 2-position terminal black
nnector. Apply power after the connection has been made.
co
When making the connection to the iPanel, use a Crestron power supply.
Hardware Connections for the iPanel (Rear View)
POWER INPUT:
From 24 VDC
Power Source
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations

Operation

iPad Sleeve

docking station contains a retractable sleeve that provides a power connection
The
e iPad while also providing a flush-mount appearance. The sleeve is moved
for th
m the “open” position to the “closed” p
fro osition by pushing the sleeve.
Open or Close Sleeve (Shown Left to Right: “Right-Hand” Installation, “Left-Hand” Installation)
Push To Close Or Open
Slide the iPad into the Sleeve

Insert the iPad

To insert the iPad (sold separately) into the dock:
1. Hold the iPad horizontally (w
dock) as shown in the followi
ad connects with th
iP
(Shown Left to Right: “Right-Hand” Installation, “Left-Hand” Installation)
e dock connector.
ith the iPad’s dock connector facing into the ng diagrams and slide it into the dock until the
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iPanel™ In-Wall Docking Stations Crestron IDOC-PAD(2)-DSWC
2. Push the sleeve to make the sleeve flush with the wall.

Remove the iPad

To remove the iPad from the dock:
Remove the iPad from t
1.
2. Hold the side of the iPad and pull it out of the sleeve.
he Sleeve (Shown Left to Right: “Right-Hand” Installation, “Left-Hand” Installation)
3. If desired, push the sleeve to make the sleeve flush with the wall.
h the sleeve to make the sleeve pop out of the wall.
Pus
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If
r assistance is required, please contact a Crestron customer service
furthe representative.
iPanel Troubleshooting
Use the Right Wire
Calculate Power
TROUBLE
The iPad does not charge.
POSSIBLE CAUSE(S) CORRECTIVE ACTION
The iPanel is not receiving power from a Crestron power source.
The iPanel is not receiving sufficient power.
Use a Crestron power source. Verify connection from the power source to the iPanel.
Use the Crestron Power Calculator to help calculate how much power is needed for the system.

Check Wiring

To ensure optimum performance over the full range of the installation topology, use Crestron Certified Wire only. Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators
).
When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy chained on the run, the Cresnet power usage of each network unit to be daisy chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.
Cable Length Equation
L = Length of run (or chain) in feet R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 mm ))
or 1.6 Ohms (Cresnet HP: 12 AWG (4 mm ))
P = Cresnet power usage of entire run (or chain)
2
2
L <
40,000
Where:
R x P
Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet (101 meters). If
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iPanel™ In-Wall Docking Stations Crestron IDOC-PAD(2)-DSWC
Strip and Tin Wire
Cresnet HP is used for the same run meters).
n daisy chaining Cresnet units, strip the ends
Whe nicking the conductors. Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wi Insert the tinned connection into the Cresnet connector and tighten the re screw. Repeat the procedure for the other three conductors.
, its length could extend to 1250 feet (381
of the wires carefully to avoid
res or the end becomes brittle.
taining

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from the Crestron Web site (www.crestron.com/manuals
Related Reference Document
DOCUMENT TITLE
IDOC-PAD-DSW_Conversion_Kit
PMK-IDOC-PAD-DSW Pre-Construction Wall Mount Kit
).

Further Inquiries

To locate specific information or resolve questions after reviewing this guide, contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or
Web site refer to the listing of Crestron worldwide offices on the Crestron
(www.crestron.com/offices
) for assistance within a particular geographic region.
To post a question about Cres Crestron Web site (www.cres
ser account to fully benefit from all
u
tron products, log onto the Online Help section of the
tron.com/onlinehelp
available features.
). First-time users must establish a

Future Updates

As Crestron improves functions, adds new features and extends the capabilit the iPanel, additional information may be made available as manual updates. Th updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.
ies of
ese
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Crestron IDOC-PAD(2)-DSWC iPanel™ In-Wall Docking Stations

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merc n
from Cre ized Crestron horized Crestron dealers may contact the factory and request an RMA (R horization) number. Enclose a note specifying the nature of the prob mber of contact person, RMA number and return address.
2. Products may r cre h a
Authorizat Au ust be ship Crestron, 6 leig bs clearly marked on the outside of a ving out an RMA number shall be subject to refusal. Crestron reserves the ts sole and absolute discretion to charge a 15% restock ng costs o ith an RMA.
3. Return freight charges following r ms under warranty
shipping by standard ground carrier. In the event repairs are fou rranty, return freight costs shall be paid by the purchaser.
Crest ited Warranty
Crestron Electronics, I workmanship under n with the following exc s: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and po are cove
This warranty extends Purchasers should inq
Crestron shall not be l application other than dental damage, modification s. Furthermore, this warranty does not cover any product that has had th
This warranty shall be be liable for incidental arising from the sale o ty or made by the purchase
Crestron shall, at its o Repaired or replaced e unexpired portion of t
Except as expressly set or implied, nor authorizes any oth rranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
ron Lim
wer supplies are c
red for 90 day
handise may be returned for credit, exchange or service without prior authorizatio
stron. To obtain warranty service for Crestron products, contact an author
dealer. Only aut
eturn Merchandise Aut
lem, name and phone nu
be returned fo dit, exchange or service wit Crestron Return Merchandise
ion (RMA) number.
Volvo Drive, Rock
nc. warrants its products to be free from manufacturing defects in materials and
ormal use for a period of three (3) years from the date of purchase from Crestron,
eption
overed for a period of one (1) year; touch screen display and overlay components
s; batteries and incandescent lamps are not covered.
to products purchased directly from Crestron or an authorized Crestron dealer.
uire of the dealer regarding the nature and extent of the dealer's warranty, if any.
iable to honor the terms of this warranty if the product has been used in any that for which it was intended or if it has been subjected to misuse, acci or improper installation procedure
e serial number altered, defaced or removed.
the sole and exclusive remedy to the original purchaser. In no event shall Crestron
or consequential damages of any kind (property or economic damages inclusive)
r use of this equipment. Crestron is not liable for any claim made by a third par
r for a third party.
ption, repair or replace any product found defective, without charge for parts or labor.
quipment and parts supplied under this warranty shall be covered only by the
he warranty.
forth in this warranty, Crestron makes no other warranties, expressed
er party to offer any wa
thorized returns m
h, N.J. or its authorized su
ll cartons. Shipments arri
ing fee plus shippi
epair of ite
ped freight prepaid to
idiaries, with RMA number
freight collect or with right in i n any products returned w
shall be paid by Crestron, nd to be non-wa
Operations & Installation Guide – DOC. 7084B iPanel™ In-Wall Docking Station: IDOC-PAD(2)-DSWC 15
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Crestron Electronics, Inc. Operations & Installation Guide – DOC. 7084B
15 Volvo Drive Rockleigh, NJ 07647 (2030457) Tel: 888.CRESTRON 06.12 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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