Crestron CP4, CP4N Product Manual

CP4 and CP4N

4-Series™ ControlSystems

Product Manual

Crestron Electronics, Inc.

Contents

Overview 1

Features 2

CP4 Features 3
CP4NFeatures 6

Physical Description 10

Specifications 12

CP4 Specifications 13

Product Specifications 13
Dimension Drawings 16

CP4NSpecifications 17

Product Specifications 17
Dimension Drawings 20

Installation 21

Install the Control System 21

Rack Mounting 21

Surface Placement 21
Connect the Control System 22
Connect the Control Subnet (CP4NOnly) 23
Configure the Control System 23

Configuration via IPAddress 23

Configuration via XiOCloud 23
Create an Admin Account 24
Set the Time Zone 25
Pair with Apple HomeKit 25
Configure .AVFrameworkSoftware 25

Configuration 27

Actions Menu 28

Save Changes 28

Revert 28

Reboot 28

Restore 29

Update Firmware 29

DownloadLogs 29

Manage Certificates 30
Status 30

Device 30

Network 31

Program 32

Product Manual— Doc. 9214A Contents • iii

AVFramework 33
Settings 34

System Setup 34

Programs 42

Projects 46

Services 48

Cloud Settings 49

Auto Update 50

AVFramework 52
Security 53

Current User 54

Users 55

Groups 59

802.1x Configuration 62
Connect to XiO Cloud Service 65

Programming 66
Resources 67

Crestron Support and Training 67
Programmer and Developer Resources 67
Product Certificates 67
Related Documentation 67

iv • Contents ProductManual —Doc. 9214A

Configuration

Prior to configuration, ensure the device isrunningthelatestfirmware.Toupdatethefirmware,
refer to Update Firmware (on page29).

The control system may bemonitoredandconfiguredusingtheincludedwebconfiguration
interface. The configuration interface is accessible from a webbrowserifthecontrolsystemIP
address is known.

The web configuration interface is also accessible through theXiOCloud®service.Formore
information, refer to Connect to XiO CloudService(onpage65).

To access the configuration interface:

1. Use the Device Discovery tool inCrestronToolbox™softwaretodiscoverthecontrol
system and its IP addressonthenetwork.

2. Open a web browser.

3. Enter the control system IP address intothebrowserURLfield.Aloginpageisdisplayed.

4. Enter the administrator username and password intheappropriatetextfieldsandclick
Sign In. The configuration interface is displayed.

NOTE: For more information on creating anadministratoraccount,refertoCreatean

Admin Account (on page24).Formoreinformationonmanaginguseraccountsonthe

control system, refer to Security (onpage53).

Web ConfigurationInterface

The configuration interface provides the following tabs:

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Status:Usedtomonitorcontrolsystemstatus

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Settings:Usedtoconfigurecontrolsystemsettings

Product Manual — Doc. 9214A CP4and CP4N• 27

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Security:Usedtoenableauthenticationandothersecuritysettings

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802.1x Configuration:UsedtoconfigureIEEE802.1xnetworkauthenticationforcontrol
system security

The Status tab isthedefaulttabthatisdisplayed,asshowninthepreviousimage.

Actions Menu

The configuration interface provides an Actions drop-down menu on thetoprightofthepage.
The Actions menu may beaccessedatanytime.

Actions Menu

Once any changes have been made tothecontrolsystemconfiguration,theActionsbutton
changes to a Save Changes button. ClickSaveChangestosavechangestotheconfiguration
settings.

If a reboot isrequiredafterchangeshavebeensaved,adialogboxisdisplayedaskingwhether
the reboot should be performed. Select YestorebootthedeviceorNotocancelthereboot.

The Actions menu provides the following selections.

Save Changes

Click Save Changes to saveanychangesmadetotheconfigurationsettings.

Revert

Click Revert to revert thecontrolsystembacktothelastsavedconfigurationsettings.

Reboot

Click Reboot to reboot thecontrolsystem.

28 • CP4 and CP4N Product Manual — Doc. 9214A

After Reboot is selected, a dialogboxisdisplayedaskingwhetherthecontrolsystemshouldbe
rebooted. Select Yes to reboot the deviceorNotocancelthereboot.

Restore

Click Restore to restore the control systemconfiguration settings totheirdefaultvalues.
After Restore is selected a dialogboxisdisplayedaskingwhetherthedevicesettingsshouldbe

restored. Select Yes to restore the settings orNotocanceltherestore.

Update Firmware

Click Update Firmware toupgradethecontrolsystemfirmwaremanuallywithadownloaded
PUF (package update file). The FirmwareUpgradedialogboxopens.

Firmware UpgradeDialog Box

To upload a firmwarePUFthroughthewebconfigurationinterface:

NOTE: Visit the appropriate device productpageorwww.crestron.com/Support/Resource-

Library to download the latestfirmwarePUF.

1. Click Browse, and then navigate tothefirmwarePUFonthehostcomputer.

2. Select the firmware PUF, andthenclickOpen.

3. Click Load to loadthePUFtothecontrolsystem.Theuploadprogressisshowninthe
dialog box.

4. Once the control system has completed thefirmwareupgrade,clickOK.

Click the x buttontoclosetheFirmwareUpgradedialogboxatanytimeduringtheupgrade
process. Clicking the x button before thePUFisuploadedtothecontrolsystemcancelsthe
upgrade.

DownloadLogs

Click Download Logs to download thecontrolsystemmessagelogsfordiagnosticpurposes.The
message files download as a compressed .tgz file.Oncethecompressedfileisdownloaded,
extract the message log files to viewthem.

Product Manual — Doc. 9214A CP4 andCP4N •29

Manage Certificates

Click Manage Certificates to manage anycertificates thatareinstalledonthecontrolsystem.
For more information on certificate management, refer to802.1xConfiguration (onpage62).

Status

Click the Status tabonthetopleftoftheconfigurationinterfacetodisplayselectionsfor
viewing the status of device, network, andUSB,and.AVFramework™softwaresettings.

Click on a selection nametoexpandtheselection.Iftheselectionisexpanded,clicktheselection
name again to collapse thesection.

Status TabSelections

Device

Click Device to viewgeneraldeviceinformation.

Status Tab- Device

The following Device information is displayed:

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Model: The control system model name

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Serial Number: The control system serialnumber

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Firmware Version: The firmware version loaded onto thecontrolsystem

Click + More detailsatthebottomoftheDevicetabtodisplayanexpandedsectionthatshows
additional control system information. If + More Detailsisselected,click-Lessdetailstocollapse
the section.

30 • CP4 and CP4N Product Manual — Doc. 9214A

Network

Click Network to viewthestatusofthenetworksettingsforthecontrolsystem.

Status Tab- Network

The following Network information is displayed:

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Host Name: The control system hostname

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Domain Name:Thecontrolsystemdomainname

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NIC 1 DNS Servers: TheDNS(domainnameserver)addressesusedtoresolvethecontrol
system domain to an IPaddress

Click the + (plus)iconnexttoAdapter1todisplaythefollowing Ethernet settings:

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DHCP: Reports whether the IP address isdynamic(Yes)orstatic(No)

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IP Address: The control system IPaddress,shownonlyifanEthernetconnectionisenabled

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Subnet Mask: The control system subnet maskaddress,shownonlyifanEthernet
connection is enabled

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Default Gateway: The gateway router address, shown onlyifanEthernetconnectionis
enabled

Product Manual — Doc. 9214A CP4 and CP4N • 31

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Link Active: Reports the status oftheEthernetconnection(Atruemessageindicatesthat
the Ethernet connection is active, while afalsemessageindicatesthattheEthernet
connection is inactive.)

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MAC Address: The unique MAC (mediaaccesscontrol)addressfortheEthernetadapter

Click the + (plus)iconnexttoControlSubnettodisplaythefollowingControlSubnetsettings
(CP4Nonly):

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Auto Network Addressing: Reports whether the network address for theControlSubnetis
configured automatically (true)ormanually(false)

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Network: The Control Subnet network address, shown onlyifaControlSubnetconnection
is enabled

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Subnet Mask: The Control Subnet maskaddress,shownonlyifanEthernetconnectionis
enabled

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Link Active: Reports the status oftheControlSubnetconnection(Atruemessage
indicates that the Control Subnet connection is active,whileafalsemessageindicates
that the Control Subnet connection is inactive.)

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Isolation Mode:ReportsthestatusoftheControlSubnetisolationmode(Atruemessage
indicates that isolation mode is enabled, whileafalsemessageindicatesthatisolation
mode is disabled.)

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MAC Address: The unique MAC (mediaaccesscontrol)addressfortheControlSubnet
adapter

Program

Click Program to viewthestatusoftheprogramandslavemodesettingsforthecontrolsystem.

Status Tab- Program

The following Program information is displayed:

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Number of Licensed Programs: The number of licensedprogramssupportedbythecontrol
system

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Slave Mode:Reportswhetherthecontrolsystemisrunninginsubordinatemode(Enabled)
or not (Disabled)

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Master IP/Hostname: The IPaddressorhostnameoftheprimarycontrolsystem,shown
only if subordinate mode isenabled

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Master IPID:TheIPIDof the primary control system connection, shown onlyif
subordinate mode is enabled

32 • CP4 and CP4N Product Manual — Doc. 9214A

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Slave Mode Status:Indicatestheconnectionstatustoaprimarycontrolsystemwhilein
subordinate mode, shown only if subordinate mode isenabled

If one or more programs havebeenloadedtothecontrolsystem,expandablesubsectionsare
shown that correspond with the program slot. Expandthesubsectionforagivenprogramslotto
display details about the loadedprogram.

AVFramework

Click AVFrameworktoviewthestatusofthenative.AVFrameworksoftware program running
on the control system

Status Tab- AVFramework

The following AVFrameworkinformationisdisplayed:

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AVFramework:Reportswhetherthenative.AVFrameworksoftwareprogramhasbeen
enabled (Enabled)ornot(Disabled)

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AVFrameworkVersion:Reportstheversionofthenative.AVFrameworksoftware
program running on the control system, shown onlyifthenative.AVFrameworksoftware
program is enabled

If the native .AVFrameworksoftwareprogramisenabled,anOpenAVFrameworkSetup button
is provided to launch the.AVFrameworkwebconfigurationutility.Formoreinformationon
configuring .AVFrameworkforthecontrolsystem,refertothe.AVFrameworkSoftware for 4-

Series Control Systems Operations Guide.

Product Manual — Doc. 9214A CP4 and CP4N • 33

Settings

Click the Settings tab onthetopleftoftheconfigurationinterfacetodisplayselectionsfor
configuring various control system settings.

Settings Selections

Each selection is described in thesectionsthatfollow.

NOTE: If an invalid valueisenteredforasetting,thewebinterfacewillnotallowchangesto
be saved until avalidvalueisentered.Redtextisdisplayednextasettingtoindicatean
invalid value.

System Setup

Click System Settings to configure general network andcontrolsystemsettings.

34 • CP4 and CP4N Product Manual— Doc.9214A

Settings Tab- System Setup

Time/Date

Click the + (plus)iconnexttoTime/Datetodisplaythefollowingtimeanddate settings.

Settings Tab- System Setup (Time/Date)

Product Manual — Doc. 9214A CP4 andCP4N •35

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Time Synchronization: Turn on the toggle tousetimesynchronizationviaNTP(Network
Time Protocol).

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Synchronize Now: With Time Synchronization turned on, clickSynchronize Nowto
synchronize the control system with the NTPserver(s) enteredintheNTPTimeServers
table.

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NTPTimeServers:WithTimeSynchronizationturnedon,usetheprovidedtabletoenter
information regarding the NTP server(s) used to synchronize the dateandtimeforthe
control system.

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Click Add to addanewNTPserverentryintothetable.

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Enter the following information for each entry:

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Enter the NTPserveraddressintotheAddresstextfield.

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Enter the NTPserverportintothePorttextfield.

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Use the Authentication Method drop-down menu to select theauthentication
method used to access the NTPserver(ifoneexists).

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If an authentication method is selected, enter thekeyusedtoauthenticate
against the NTPserverintotheAuthenticationKeytextfield.

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If an authentication method is selected, enter theIDforthekeyusedto
authenticate against the NTPserverintotheKeyIDtextfield.

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To remove an entry, fillthecheckboxtotheleftofthetableentry,andthenclick
Delete.

NOTE:NTPserversareconfiguredintoaparticularslot.The server configured for the
first table row willbetheprimaryserverusedfortimesynchronization.Theservers
configured into additional table rows willbeusedassecondaryservers.

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Time Zone: Select a timezoneforthecontrolsystemusingthedrop-downmenu.

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Date: Select the date forthecontrolsystemusingthepop-upcalendarthatisdisplayed.

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Time: Select the time forthecontrolsystem(in24-hourformat)usingthepop-upmenu
that is displayed.

36 • CP4 and CP4N Product Manual— Doc.9214A

Network

Click the + (plus)iconnexttoNetworktodisplaythefollowingnetworksettings.

Settings Tab- System Setup (Network)

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Host Name: Enter the control system hostname.

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Domain: Enter the fully qualified domainnameonthenetwork.

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Primary Static DNS: EntertheprimaryDNSaddress.

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Secondary Static DNS: Enter thesecondaryDNSaddress.

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DHCP: Turn on the toggle touseDHCPfortheEthernetconnection.

NOTE: If DHCP is enabled,IPdoesnotfunctionuntilareplyhasbeenreceivedfrom
the server. The control system broadcasts requests for anIPaddressperiodically.

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IP Address: If DHCPisturnedoff,enterthecontrolsystemIPaddressonthenetwork.

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Subnet Mask: If DHCPisturnedoff,enterthecontrolsystemsubnetmaskaddressonthe
network.

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Default Gateway: If DHCPisturnedoff,enterthegatewayrouteraddressonthenetwork.

Product Manual — Doc. 9214A CP4 and CP4N • 37