Crestron CNXRMIRD User Manual

Crestron CNXRMIRD
Infrared Detector
Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Crestron CNXRMIRD IR Detector

Contents

Infrared Detector: CNXRMIRD ....................................... 1

Description ........................................................................ 1

Functional Description ............................................. 1

Physical Description................................................. 1

Setup.................................................................................. 2

Leading Specifications ...................................................... 4

Problem Solving................................................................ 5

Troubleshooting ....................................................... 5

Further Inquiries....................................................... 6

Future Updates ......................................................... 6

Return and Warranty Policies............................................ 7

Merchandise Returns / Repair Service ..................... 7

CRESTRON Limited Warranty ............................... 7

Operations Guide - DOC. 8165 Contents • i

Crestron CNXRMIRD IR Detector

Infrared Detector: CNXRMIRD

Description

Functional Description

The Crestron Infrared (IR) Detector (CNXRMIRD) is used by Crestron's
CNXRMC (Room Solution Box) and CNXRMCLV (Room Solution Box
with Local Video) to detect fixed low frequency (38KHz) type IR
formats generated by typical hand-held remote devices. Commands
received by the detector can either be processed locally to control video
or audio, or sent to a host control system.

NOTE: Any universal remote transmitting RC5 code (and some Sharp
codes) can communicate with the CNXRMIRD. The Philips Pronto
contains built-in RC5 commands for out-of-box use. If you use the
Philips Pronto, select RC5 code communication. For more information
regarding code verification and mapping a universal remote, refer to the
latest versions of the CNXRMC (Doc. 8162) and CNXRMCLV (Doc.

8161) Operations Guides. Creston IR remotes require the CNIRGWA IR
gateway for communication and are not supported by the CNXRMIRD
detector.

Physical Description

The IR Detector contains an IR receiver, which is connected to a mini
phone jack by a six-foot cable. The IR receiver is housed in a black
enclosure. The IR receiver window is located on the front of the detector.

NOTE: The receiver window must be kept away from obstructions,
direct sunlight and high frequency fluorescent light while it is receiving
IR signals.

Operations Guide - DOC. 8165 Infrared Detector: CNXRMIRD • 1

IR Detector Crestron CNXRMIRD

CNXRMIRD, Physical Views

1.00 in

(2.51 cm)

1.00 in

(2.51 cm)

1.00 in

(2.51 cm)

Setup

6 ft

(1.89 m)

Plug the mini phone jack into the IR IN port on the CNXRMC or
CNXRMCLV, and place the IR receiver in a convenient location free of
obstructions to receive IR signals. Secure it with the supplied dual lock
fasteners.

CNXRMC, IR IN Port

CONNECT TO

CNXRMIRD

RS-232

TCSER ELE NOR

IR
IN

A

C

ORT SCINKCOR .CNIIEL

IR OUT

B

SENS

C

D

G

NETPWR SETUP

N ,H 74670 .J.ASU

NET

GY24 Z

2 • Infrared Detector: CNXRMIRD Operations Guide - DOC. 8165

Crestron CNXRMIRD IR Detector

Example

The following is an example of a typical CNXRMIRD connection as part
of a Crestron control system.

CNXRMIRD Connection Example

FROM

LOCAL

SOURCES

COMPOSITE

S-VIDEO

COMPONENT

CRESTRON CONTROL SYSTEM

(INCLUDING WIRED AND WIRELESS

TOUCHPANELS AS USER INTERFACES)

CRESNET

COMPOSITE

CNX-PVID

VIDEO

(CAT 5)

CRESNET

AUDIO

(CAT 5)

S-VIDEO

COMPONENT

FOR CNX-BIPAD8 ONLY

FOR CNX-PAD8 ONLY

CNX-PBAR4

COMPOSITE

S-VIDEO

CNXRMCLV

COMPONENT

IR/RS-232 CONTROL

CLOSURE

SOURCE

DEVICES

HEADEND

ROOM

PROJECTOR

CNXRMCS

CRESNET

TV or

VIDEO

120 VAC

AUDIO

A
U
D

I

O

CNX-BIPAD8

or CNX-PAD8

R1L1 R8L8

CNAMPX

R1L1 R8L8

IR/RS-232

COMPOSITE

LOCAL

COMPONENT

SOURCES

S-VIDEO

CNXRMCLV

SPEAKER

LEVEL
AUDIO

TO

IR

LOCAL SPEAKERS

CNXRMIRD

UNIVERSAL

REMOTE

Operations Guide - DOC. 8165 Infrared Detector: CNXRMIRD • 3

IR Detector Crestron CNXRMIRD

Leading Specifications

The table below provides a summary of leading specifications for the
CNXRMIRD.

Leading Specifications of the CNXRMIRD

SPECIFICATIONS DESCRIPTION

Dimensions and
Weight

IR Detector Housing

Height: 1.00 in (2.54 cm)
Width: 1.00 in (2.54 cm)
Depth: 1.00 in (2.54 cm)
Weight: 0.15 lb (0.055 kg)

Cable and Mini Jack Length

:

6.00 ft (1.83 m)*

Detection Range Depends on distance and

angle from detector,
obstructions, IR interference
and IR remote signal strength.
Typically, the detection range
is up to 50 ft./line of sight.

* Can be extended up to 500 ft.

As of the date of manufacture, the CNXRMIRD has been tested and
found to comply with specifications for CE marking.

NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

4 • Infrared Detector: CNXRMIRD Operations Guide - DOC. 8165

Crestron CNXRMIRD IR Detector

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.

CNXRMIRD Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE

ACTION

No response from
commands sent to
CNXRMC or
CNXRMCLV.

Universal remote is not
communicating with the
CNXRMC or
CNXRMCLV.

Universal remote is not
emitting a format
compatible with the
CNXRMC/CNXRMCLV.

Verify that
CNXRMIRD is
connected to IR IN
port on the CNXRMC
or CNXRMCLV.

Remove any
obstructions between
CNXRMIRD and
CNXRMC or
CNXRMCLV.

Refer to the latest
versions of the
CNXRMC (Doc.

8162) and
CNXRMCLV (Doc.

8161) Operations
Guides.

Operations Guide - DOC. 8165 Infrared Detector: CNXRMIRD • 5

IR Detector Crestron CNXRMIRD

Further Inquiries

If after reviewing this Operations Guide, you cannot locate specific
information or have questions, please take advantage of Crestron's award
winning customer service team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876].

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at

[phone].

• In Australia and New Zealand, call Creston Control Solutions at
[phone].

Future Updates

As Crestron improves functions, adds new features, and extends the
capabilities of the CNXRMIRD, additional information may be made
available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete
technical documentation revision.

Check the Crestron website (www.crestron.com) periodically for manual
update availability and its relevance. Updates are available from the
Download | Product Manuals section and are identified as an
“Addendum” in the Download column.

6 • Infrared Detector: CNXRMIRD Operations Guide - DOC. 8165

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior

authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of contact
person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return

Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus
shipping costs, on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by

CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any warranty, including any implied warranties
of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed
by law are limited to the terms of this limited warranty. This warranty statement supercedes all
previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a
registered trademark of Microsoft Corporation. Windows95/98/Me and WindowsNT/200 are trademarks of
Microsoft Corporation

Operations Guide - DOC. 8165 Infrared Detector: CNXRMIRD • 7

Crestron Electronics, Inc. Operations Guide – DOC. 8165

15 Volvo Drive Rockleigh, NJ 07647 03.02
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.