Crestron CNXCAGE User Manual

CRESTRON

Contents

3-Card Expansion Cage: CNXCAGE 1

Description ..........................................................................................................................1

Functional Description ...........................................................................................1

Physical Description...............................................................................................1

Installation........................................................................................................................... 2

Problem Solving...................................................................................................................5

Troubleshooting .....................................................................................................5

Further Inquiries ....................................................................................................5

Return and Warranty Policies............................................................................................... 6

Merchandise Returns / Repair Service .................................................................... 6

CRESTRON Limited Warranty.............................................................................. 6

Operations & Installation Guide - DOC. 8119 Contents •• i

CRESTRON

3-Card Expansion Cage:
CNXCAGE

Description

Functional Description

The CNXCAGE is an optional feature designed specifically for Crestron’s

CNMSX-AV integrated control system. The field-upgradable unit offers three

internal expansion slots to enhance and add versatility to the existing control

system.

Physical Description

The CNXCAGE, shown below, is a box-like unit that fits into a CNMSX-AV. Two

blank plates are attached to the CNXCAGE when shipped. Plates must be removed

if more than one expansion card is inserted. At the opposite end of the CNXCAGE

there are a total of four connectors. Three are within the interior portion of the

CNXCAGE; they are used to connect to expansion cards. The fourth connector is

used to connect the CNXCAGE to the central processing unit (CPU) in the

CNMSX-AV. Card guides to support expansion cards are located within the

CNXCAGE on opposing sides. Total weight of the CNXCAGE is approximately

0.64 lbs. (0.29 Kg).

CNXCAGE Physical View

Operations & Installation Guide - DOC. 8119 3-Card Expansion Cage: CNXCAGE •• 1

CRESTRON

Installation

Items required to install the CNXCAGE are either attached to the unit or already
reside on the CNMSX-AV. Below is a list of all the pieces needed and the quantities
required. The only tools required are a phillips tip screwdriver and a grounding
strap. Follow the assembly procedure and illustrations that follow this paragraph.

Items Required to Install the CNXCAGE

ITEM # ITEM PART NUMBER QUANTITY

1 Screw #6-32 x 0.25" LG 4
2 Screw #6-32 x 0.375" LG 12
3 CNMSX-AV Top Cover Not Applicable 1
4 Screw #6-32 x 0.375" LG 4
5 CNMSX-AV Cover Plate Not Applicable 1
6 Screw #6-32 x 0.375" LG 2
7 Nut #6-32 2
8 Washer #6 2
9 Cable Assembly 15743 1

10 CNXCAGE ZA11051 1

CAUTION: The CNMSX-AV must be opened to install the CNXCAGE. To
prevent electric shock, disconnect the line cord before opening the unit. Observe
precautions for handling electrostatic sensitive devices (ESDs).

NOTE: It is assumed that the CNMSX-AV rack ear brackets are not attached
during this installation procedure.

CNXCAGE Installation (1 of 4)

1. Place the CNMSX-AV right-side-up on a flat surface and remove four

screws from the top of the unit.

2. Remove 12 screws from both sides of the CNMSX-AV. There are 6

screws per side.

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3. Lift and remove CNMSX-AV top cover .

CNXCAGE Installation (2 of 4)

4. Remove four screws that secure cover plate to CNMSX-AV.

5. Remove cover plate .

6. Turn CNMSX-AV onto its side and remove two screws , two nuts

, and two washers from the underside of the unit.

CNXCAGE Installation (3 of 4)

7. Attach the supplied cable assembly to the P1 connector on the

CNXCAGE . The cable assembly has been design to fit the

Operations & Installation Guide - DOC. 8119 3-Card Expansion Cage: CNXCAGE •• 3

CRESTRON

appropriate connector. There is no danger of improperly connecting
the CNXCAGE.

8. Reposition the CNMSX-AV right-side-up on a flat surface and insert

the CNXCAGE with attached cable assembly into the CNMSX­AV through the opening at the top and side of the unit.

9. Attach the cable assembly to the P3 connector on the CNMSX-AV

CPU.

10. Secure the CNXCAGE to the CNMSX-AV with four screws and

two screws .

CNXCAGE Installation (4 of 4)

11. Secure CNMSX-AV top cover with 12 screws and four screws

.

NOTE: Verify that four short screws (6 mm) are installed on top and 12 long
screws (9 mm) are installed on the side.

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Damaged cable assembly.

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further

assistance is required, please contact a Crestron technical support representative;

refer to “Further Inquiries” on page 5.

CNXCAGE Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Expansion card
inserted into
CNMSX-AV is

not functioning.

Damaged pin on the
CNXCAGE P1 or CNMSX­AV P3 connector.

Follow installation procedures in this
guide and inspect connector pins.

Follow installation procedures in this
guide and inspect cable assembly.

Further Inquiries

If after reviewing this Operations & Installation Guide for the CNXCAGE, you

cannot locate specific information or have questions, please take advantage of

Crestron's award winning technical support team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at 1-

888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at +32-15-50.99.50.

• In Asia, call Crestron Asia at +852.2341.2016.

• In Latin America, call Crestron Latin America at +525.574.15.90.

For local support from exclusive Crestron factory-trained personnel call:

• In Australia, call Soundcorp at +613.941.61066.

• In New Zealand, call Amber Technologies at +649.410.8382.

Operations & Installation Guide - DOC. 8119 3-Card Expansion Cage: CNXCAGE •• 5

CRESTRON

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service

without prior authorization from CRESTRON. To obtain warranty
service for CRESTRON products, contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a note
specifying the nature of the problem, name and phone number of
contact person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a

CRESTRON Return Merchandise Authorization (RMA) number.
Authorized returns must be shipped freight prepaid to CRESTRON,
Cresskill, N.J., or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal.
CRESTRON reserves the right in its sole and absolute discretion to
charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.

3. Return freight charges following repair of items under warranty shall

be paid by CRESTRON, shipping by standard ground carrier. In the
event repairs are found to be non-warranty, return freight costs shall
be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its Cresnet II products, denoted by a
"CN" prefix model number, to be free from manufacturing defects in materials and
workmanship for a period of three (3) years from the date of shipment to purchaser.
Disk drives and any other moving or rotating mechanical parts are covered for a
period of one (1) year. CRESTRON warrants all its other products for a period of
one year from the defects mentioned above, excluding touchscreen display
components which are covered for 90 days. Incandescent lamps are completely
excluded from Crestron's Limited Warranty. CRESTRON shall, at its option, repair
or replace any product found defective without charge for parts or labor. Repaired or
replaced equipment and parts supplied under this warranty shall be covered only by
the unexpired portion of the warranty.

CRESTRON shall not be liable to honor warranty terms if the product has been
used in any application other than that for which it was intended, or if it has been
subjected to misuse, accidental damage, modification, or improper installation
procedures. Furthermore, this warranty does not cover any product that has had the
serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the purchaser. In no event
shall CRESTRON be liable for incidental or consequential damages of any kind
(property or economic damages inclusive) arising from the sale or use of this
equipment. CRESTRON makes no other warranties nor authorizes any other party
to offer any warranty, expressed or implied, including warranties of merchantability
for this product. This warranty statement supersedes all previous warranties.

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