Crestron CNX-BIPAD8 User Manual

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Crestron CNX-BIPAD8 Professional Audio Distribution Processor Operations Guide
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Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2003 Crestron Electronics, Inc.
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Crestron CNX-BIPAD8 Professional Audio Distribution Processor
Contents
Professional Audio Distribution Processor: CNX-BIPAD8 1
Introduction 1
Features and Functions 1 Specifications 3 Physical Description 4 Industry Compliance 7
Setup 7
Network Wiring 7 Identity Code 8 Rack Mounting 9 Stacking 10 Hardware Hookup 10 Typical Room Configurations 11 Signal Distribution to More than Eight Rooms 12 Expanded Distribution of Local Audio Sources 13
Programming Software 15
Earliest Version Software Requirements for the PC 15 Programming with SIMPL Windows 15
Uploading and Upgrading 19
Communication Settings 19 Uploading a SIMPL Windows Program 21 Firmware Upgrade 23
Problem Solving 24
Troubleshooting 24 Further Inquiries 25 Future Updates 25
Return and Warranty Policies 26
Merchandise Returns / Repair Service 26 CRESTRON Limited Warranty 26
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Crestron CNX-BIPAD8 Professional Audio Distribution Processor
Professional Audio Distribution Processor: CNX-BIPAD8

Introduction

Features and Functions

The Crestron Bi-Directional Professional Audio Distribution Processor, CNX-BIPAD8, is a second-generation product in Crestron’s audio distribution product line. The unit is an 8-channel preamplifier that has all of the capabilities of the CNX-PAD8A product plus the ability to route balanced line audio to and from remote locations utilizing low cost CAT5 cables and Crestron’s CNXRMCLV, C2N-DAP8RC, or C2N-DAP8 room boxes. The Cresnet system supplies power to the unit.
Functional Summary
16 line level/unbalanced stereo source inputs (L/R audio) plus loop-through
8 CAT5 bi-directional inputs and outputs for professional-grade balanced audio to/from remote locations, using CNXRMCLV or C2N-DAP8/C2N-DAP8RC local room boxes
8 RCA outputs with built-in volume/tone preamplifiers and mute relays
Built-in 24x8 stereo crosspoint switch
Input level compensation adjustments
Daisy-chaining for distribution up to 32 Rooms
The CNX-BIPAD8 controls the selection of up to 24 stereo audio sources, and then distributes the audio to up to eight room amplifiers or Crestron room control boxes.
The unit’s sixteen stereo head end audio inputs are RCA type connectors with loop through. These inputs plus the eight additional CAT5 stereo inputs pass through a stereo 24x8 cross-point switch. Each output of the cross-point switch goes to a differential driver to the CAT5 connectors. The same cross-point outputs also go to the CNX-BIPAD8 preamplifiers and mute relays before they go to the RCA output connectors. The cross point switch makes it possible to route any of the 24 audio
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Professional Audio Distribution Processor Crestron CNX-BIPAD8
inputs to any of the eight outputs. The following simplified diagram illustrates the internal signal routing.
Simplified Audio Signal Routing
Up to four units can be daisy-chained via the RCA loop-through connectors to extend distribution to up to 32 rooms.
The CNX-BIPAD8 preamplifier circuits provide the following controls for each of the eight RCA outputs:
Loudness — Activates the loudness function, commonly found on stereo amplifiers, to boost low- and high-frequency signals at low volume settings to compensate for natural hearing limitations at lower volume levels.
Volume — Sets minimum and maximum volume levels and controls the relative audio level within that range.
Balance, Bass, and Treble — Specifies levels for these settings relative to a 50% neutral or balanced signal.
Mono — Changes the audio setting from stereo to mono (monaural) mode.
Compensation — Source gain compensation that normalizes input levels
from different sources; for example, setting the volume range of a VCR equal to that of a CD player.
Mute — Electronically attenuates signal.
On/Off — Activates electronic relays that cut sound to a room.
Optional source and numeric keypads or any other Crestron network panel or touchpanel may be added to the individual rooms to interface with the CNX­BIPAD8. For more information regarding such devices, refer to the Downloads | Product Manuals section of the Crestron website (www.crestron.com).
NOTE: Unit does not ship with default parameters for adjustable values (bass, treble, or compensation). These values must be set in the program for the unit to operate correctly.
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Crestron CNX-BIPAD8 Professional Audio Distribution Processor

Specifications

Specifications for the CNX-BIPAD8 are listed in the following table.
CNX-BIPAD8 Specifications
SPECIFICATION DETAILS
Power Requirements 20 Watts (0.83 Amp @ 24 VDC)
Default NET ID 44
Control System Update Files
2-Series Control System Update
File
CNMSX-AV/Pro Update File
CNRACKX/-DP Update File
ST-CP Update File
CEN/CN-TVAV Update File
CNX-BIPAD8 Firmware Bipad-22.upg
RCA input ports (labeled 1 – 16) RCA jacks – Sixteen sets of four: two for left and right
RCA output ports (labeled ROOMS) RCA jacks – Eight pairs for left and right preamplified (line
CAT5 I/O ports (labeled ROOMS) RJ-45 Jacks – Eight shielded jacks for balanced line
Tone specifications (per channel) Flatness (8 to 60 KHz flat mode) ±0.2 dB
Preamp specifications (per channel) Input impedance 47K Ohms
Rack space required 2U high, 1U wide
Environmental temperature 41° to 122°F (5° to 50°C)
Humidity 10% to 90% RH (non-condensing)
Dimensions Height: 3.47 in (8.81 cm)
Weight 6.2 lb (2.8 kg)
1. The latest versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com). Refer to NOTE on the next page.
2. Crestron 2-Series control systems include the AV2, CP2, CP2E, MP2, MP2E, PAC2, PRO2, and RACK2.
3. CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP. Filenames for CNX update files have a UPZ extension and are in one EXE or zipped UPZ file. To avoid program problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X).
1, 2, 3
Version 2.004.CUZ or later
Version 5.12.63X.UPZ or later
Version 5.12.63W.UPZ or later
Version 4.02.4S.UPZ or later
Version 5.12.63V.UPZ or later
audio; two for stereo loop-through.
level) audio for corresponding room power amplifiers.
audio to/from remote locations; one CAT5 stereo input and output per connector.
Bass gain range (100 Hz) ±12 dB
Bass step size (100 Hz) 2 dB
Treble gain range (10 KHz) ±12 dB
Treble step size (10 KHz) 2 dB
Total harmonic distortion (THD) <0.02%
S/N ratio >100 dB
Maximum input level (flat mode) 3.2 Vrms
Maximum output level 2.5 Vrms
Channel separation >90 dB
Gain range (excluding mute) -80 dB to +20 dB
Volume steps 100 (1 dB/step)
Mute > 120 dB (relay)
100 dB (electronic mute)
Width: 17.10 in (43.43 cm)
Depth: 8.44 in (21.44 cm)
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Professional Audio Distribution Processor Crestron CNX-BIPAD8
NOTE: Outputs from the RCA and RJ-45 CAT5 connectors (ROOMS 1-8) are the same signals. The RCA outputs first pass through preamplifier and tone/volume control circuits; the balanced outputs from the CAT5 connectors are unprocessed.
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

The CNX-BIPAD8 is housed in a black enclosure with labeling on the front and rear panels. Ten LEDs on the front panel indicate the unit’s current status. All connections are made to the back of the unit. Refer to the following illustrations of the front and rear panels and the physical views on the next page.
Two mounting ears are provided for rack mounting, and four square rubber feet are supplied for stability and to prevent slippage in tabletop placement or stacking configurations.
CNX-BIPAD8 Front Panel
CNX-BIPAD8 Rear Panel
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Crestron CNX-BIPAD8 Professional Audio Distribution Processor
NET
CNX-BIPAD8 Physical Views
NET
ROOMS
SETUP
24 Y Z G
5
3.480 in (8.84 cm) with Optional
Feet Mounted
3.310 in
(8.407 cm)
9 10 1311 12 14 15
LEFT
RIGHT
1 2 3 4 5 6 7
LEFT
RIGHT
CRESTRON ELECTRONICS INC. ROCKLEIGH N.J. 07674 USA
16.910 in
(42.951 cm)
16
8
1 2 3 4 6 7 8
LEFT
RIGHT
8.250 in
(20.955 cm)
17.100 in (43.43 cm)
19.000 in
(48.26 cm)
3.469 in
(8.811 cm)
P R O F E S S I O N A L A U D I O D I S T R I B U T I O N P R O C E S S O R
POWER
NET
CRESTRON
ROOMS
42 53 8761
CNX-BIPAD8
CNX-BIPAD8 Ports
All connections to the CNX-BIPAD8 are made through the ports on the rear panel. Refer to the illustrations and descriptions, which follow.
8.440 in
(21.437 cm)
NET
The 4-pin network connector is used to connect the CNX-BIPAD8 to the Cresnet system. Data and power for the CNX-BIPAD8 is provided via the connection. Refer
24 Y Z G
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to “Network Wiring” on page 7.
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Professional Audio Distribution Processor Crestron CNX-BIPAD8
ROOMS
The eight, shielded RJ-45 connectors provide for balanced line audio to/from remote
Pin 1
JACK, REAR VIEW
(TAB POSITION DOWN)
locations in the facility; one CAT5 stereo input and output per connector. Signal connections for the jacks are given in the following table.
Pin # Signal
1 Audio In L +
2 Audio In L -
3 Audio In R +
4 Audio Out L -
5 Audio Out L +
6 Audio In R -
7 Audio Out R +
8 Audio Out R -
NOTE: For additional information on audio/video connections over CAT5, refer to the latest version of the Crestron CAT5 Wiring Reference Guide (Doc. 6137) which is available from the Downloads | Product Manuals section of the Crestron website (www.crestron.com).
The eight pairs of RCA jacks output pre-amplified (line-level) and volume/tone processed audio to corresponding room power amplifiers. Each room output contains left and right audio channels. (These are the same signals as the unprocessed outputs from the CAT5 connectors.)
1 – 16 (Source Connectors)
The sixteen sets of four RCA jacks connect independent audio sources to the CNX­BIPAD8. Of each set, two of the connectors are used for left and right audio channels; the other two are parallel stereo loop-throughs.
(Chassis Ground)
Use this chassis screw to connect the audio source(s) common ground(s) to the CNX-BIPAD8.
Indicators
Ten LED indicators on the front panel indicate the unit’s current status.
CNX-BIPAD8 Indicators
P R O F E S S I O N A L A U D I O D I S T R I B U T I O N P R O C E S S O R
PWR
NET
CRESTRON
ROOMS
42 53 8761
CNX-BIPAD8
PWR (Power)
This LED illuminates when 24 volts DC is supplied to the CNX-PAD8.
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Crestron CNX-BIPAD8 Professional Audio Distribution Processor
NET
This LED illuminates when communication between the control system and the CNX-BIPAD8 is established (the unit is polled on the network). Illumination indicates that the SIMPL Windows program currently loaded has a network device defined at the same NET ID as the CNX-BIPAD8. The LED flashes when communication with the processor occurs.
ROOMS 1 – 8
These eight red LEDs illuminate when the corresponding room is enabled to receive audio from the CNX-BIPAD8.

SETUP

This LED is the lone indicator on the back panel. The purpose of the LED is intended for future use and was not defined at the time of printing.
Pushbutton
There is one pushbutton on the CNX-BIPAD8 rear panel. The SETUP pushbutton is for future use and was not defined at the time of printing.
Setup

Industry Compliance

As of the date of manufacture, the CNX-BIPAD8 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling (N11785)
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.

Network Wiring

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
NOTE: When installing network wiring, refer to the latest revision of the wiring diagram(s) appropriate for your specific system configuration, available from the Downloads | Product Manuals | Software and Wiring Diagrams section of the Crestron website (www.crestron.com)
.
When calculating the wire gauge for a particular network run, the length of the run and the power factor of each network unit to be connected must be taken into consideration. If network units are to be daisy-chained on the run, the power factor of each network unit to be daisy-chained must be added together to determine the
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Professional Audio Distribution Processor Crestron CNX-BIPAD8
power factor of the entire chain. The length of the run in feet and the power factor of the run should be used in the following resistance equation to calculate the value on the right side of the equation.
Resistance Equation
40,000
Where:
R <
L x PF
The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the table after this paragraph.
Wire Gauge Values
R = Resistance (refer to table below). L = Length of run (or chain) in feet.
PF = Power factor of entire run (or chain).
RESISTANCE (R) WIRE GAUGE
4
6
10
15
13
8.7
NOTE: All network wiring must consist of two twisted-pairs. One twisted pair is the +24V conductor and the GND conductor and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy chaining network units, always twist the ends of the incoming wire and outgoing wire that share a pin on the network connector. After twisting the ends, tin the twisted connection with solder. Apply solder only to the ends of the twisted wires. Avoid tinning too far up or the tinned end becomes brittle and breaks. After tinning the twisted ends, insert the tinned connection into the network connector and tighten the retaining screw. Repeat the procedure for the other three network conductors.
16
18
20
22
Doubled CAT5
Tripled CAT5

Identity Code

Every equipment and user interface within the Cresnet system requires a unique identity code (NET ID). These codes are two-digit hexadecimal numbers from 03 to FE. The NET ID of the unit must match the NET ID specified in the SIMPL Windows program. Refer to “Setting the Net ID in Device Settings” on page 16 for details of the SIMPL Windows procedure. The NET ID of each CNX-BIPAD8 has been factory set to 44. The NET IDs of multiple CNX-BIPAD8s in the same system must be unique and changed from a personal computer (PC) via the Crestron Viewport, which is available through VisionTools Windows, or as a standalone utility.
NOTE: For detailed information on establishing communication between the PC and Control System, refer to “Communication Settings” on page 19. If communication cannot be established, refer to the “Troubleshooting Communications” section in the respective Operations Guide for the control system.
NOTE: VT Pro-e is a Windows compatible software package for creating Crestron touchpanel screen designs.
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®
Pro-e (VT Pro-e) or SIMPL
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Crestron CNX-BIPAD8 Professional Audio Distribution Processor
The method for changing the unit's NET ID is identical regardless of the software chosen. Complete the following steps to change the NET ID.
1. Attach a CNX-BIPAD8 to the control system (verify that the software is running).
2. From the SIMPL Windows or VT Pro-e menu, select Tools | Viewport to open the Crestron Viewport.
3. From the Viewport menu, select Diagnostics | Establish Communications to verify communications.
4. From the Viewport menu, select Functions | Set Network ID. The software checks the baud rate and then opens the "Set Network ID" window.
5. In the "Set Network ID" window, select the CNX-BIPAD8 from the Current Network Devices text window.
6. From the Choose the new network ID for the selected device (Hex): text box, select the new NET ID for the CNX-BIPAD8.
7. Click Set ID to initiate the change. This will display the "ID command has been sent" window.
8. In the "Command Complete" window, click OK.
9. In the Current Network Devices text window, verify the new NET ID code.
10. In the "Set Network ID" window, click Close.
NOTE: The new NET ID code may also be verified by selecting Diagnostic | Report Network Devices in the Viewport.
11. Repeat this procedure for each CNX-BIPAD8 to be added to the network.

Rack Mounting

WARNING: To prevent bodily injury when mounting or servicing this unit in a rack, take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure user safety.
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the units in the rack.
NOTE: If rack mounting is not required, rubber feet are provided for tabletop placement or stacking. Apply the feet near the corner edges on the underside of the unit. Refer to “Stacking” for details.
NOTE: Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g., use of power strips).
Two "ears" are provided with the CNX-BIPAD8 so that the unit can be rack mounted. These ears must be installed prior to mounting. Complete the procedure
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Professional Audio Distribution Processor Crestron CNX-BIPAD8
below to attach ears to the CNX-BIPAD8. The only tool required for this procedure is a #2 Phillips screwdriver.
1. There are 16 screws that secure the CNX-BIPAD8 top cover. Remove the three screws closest to the front panel from one side of the unit.
2. Position a rack ear so that its drilled holes align with the holes vacated by the screws in step 1.
3. Secure the ear to the CNX-BIPAD8 with the three screws from step 1, as shown below.
Ear Attachment for Rack Mounting (Side View of Unit)
FASTEN WITH THREE TOP COVER SCREWS
4. Tighten screws to finger-tight, then, using a #2 Phillips screwdriver, tighten an additional 1/8-turn.
5. Repeat procedure (steps 1 and 2) to attach ear to the other side.
6. If the rear panel of the CNX-BIPAD8 is accessible when mounted in the rack, install the CNX-BIPAD8. If the rear panel is NOT accessible, perform the hookup procedure before rack installation.

Stacking

Four "feet" are provided with the CNX-BIPAD8 so that if the unit is not rack mounted, the rubber feet can provide stability when the unit is placed on a flat surface or stacked. These feet should be attached prior to the hookup procedure. Refer to the illustration below for placement of the feet.
Feet Location (Bottom View of Unit)
ATTACH FEET NEAR CORNERS OF THE UNIT

Hardware Hookup

Refer to the hookup diagram after this paragraph. Other than making the power connection last, complete the connections in any order.
NOTE: Refer to “Network Wiring” on page 7 when making connections to the port labeled NET.
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Crestron CNX-BIPAD8 Professional Audio Distribution Processor
Hookup Connections for the CNX-BIPAD8
9 10 1311 12 14 15
LEFT
RIGHT
1 2 3 4 5 6 7
LEFT
RIGHT
CRESTRON E LECTRONICS INC. ROCKLEIGH N.J. 07 674 USA
FROM AUDIO
SOURCE
AUDIO SOURCE
LOOP-THROUGH
(DAISY-CHAIN TO
ADDITIONAL
BIPAD8 UNITS)

Typical Room Configurations

The following figures show typical room/head end audio configurations using the CNX-BIPAD8.
Head End Amplification with Speaker-Level Distribution
TO AUDIO
SOURCE(S)
GND(S)
16
8
1 2 3 4 6 7 8
LEFT
RIGHT
AUDIO TO
ROOM / ZONE
AMPLIFIER
CONTROL
SYSTEM
NET
SETUP
24 Y Z G
ROOMS
5
CAT5 REMOTE
INPUTS /
OUTPUTS
Head End Amplification with Speaker-Level Distribution and CAT5 Audio Return
Bi-Directional CAT5 Audio Distribution with In-Room Amplification
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Professional Audio Distribution Processor Crestron CNX-BIPAD8
Bi-Directional CAT5 Audio Distribution with Integrated Display Device Sound System
Bi-Directional CAT5 Audio/Video Distribution with In-Room Third-Party Surround Sound System
Bi-Directional CAT5 Audio and Digital Audio Distribution with In-Room Crestron Controller, Digital Audio Surround Sound Processor, and Surround Sound Amplifier

Signal Distribution to More than Eight Rooms

Each CNX-BIPAD8 is capable of distributing audio to eight rooms, maximum. It is possible to expand distribution to more rooms if additional CNX-BIPAD8s are introduced to the system. Crestron recommends a maximum of four CNX-BIPAD8s per system. Therefore, audio can be distributed to a maximum of 32 rooms.
NOTE: Connecting more than four CNX-BIPAD8s via loop-through may result in diminished audio quality and signal degradation.
The sixteen sets of four RCA jacks connect independent audio sources to the CNX-BIPAD8. Of each set, two of the connectors are used for left and right audio channels; the other two are parallel stereo loop-throughs. The loop-through jacks can
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be used for daisy-chaining additional CNX-BIPAD8s, as shown in the following figure.
Expanded Audio Distribution

Expanded Distribution of Local Audio Sources

Using the unbalanced (RCA) loop-through I/O connections between the CNX-BIPAD8s, you can ensure that the head end source inputs on the first CNX-BIPAD8 can be distributed to the rooms connected to the balanced audio CAT5 I/Os on other CNX-BIPAD8s.
However, if you wish to distribute local room source audio from rooms connected to the first CNX-BIPAD8 to rooms connected to a second CNX-BIPAD8, you need to use the CNX-PBAR4 as shown in the diagram on the next page. The CNX-PBAR4 allows you to maintain the balanced CAT5 I/O connection to/from rooms 1-4 on the first CNX-BIPAD8, then, via it’s internal balanced to unbalanced audio converter, to loop through the return audio coming back from the rooms to the RCA unbalanced inputs on the second CNX-BIPAD8. As shown in the diagram, the CNX-PBAR4 will enable Rooms 9-12 to listen to audio being routed from rooms 1-4.
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Professional Audio Distribution Processor Crestron CNX-BIPAD8
Expanded Distribution of Local Audio Sources
ROOM CONTROLLERS
HEAD END
Local Video
Source
Local Video
Source
Local Video
Source
Local Video
Source
Unbalanced
Audio
Unbalanced
Audio
Unbalanced
Audio
Unbalanced
Audio
Room 9
Unbalanced
In
CNXRMCLV
Room 10
Unbalanced
In
CNXRMCLV
Room 11
Unbalanced
In
CNXRMCLV
Room 12
Unbalanced
In
CNXRMCLV
Audio
Audio
Audio
Audio
Local
Sound
System
Local
Sound
System
Local
Sound
System
Local
Sound
System
Local Video
Local Video
Local Video
Local Video
I/O
I/O
I/O
I/O
Source
Source
Source
Source
Unbalanced
Audio
Unbalanced
Audio
Unbalanced
Audio
Unbalanced
Audio
Room 1
Unbalanced
Audio
In
CNXRMCLV
Room 2
Unbalanced
Audio
In
CNXRMCLV
Room 3
Unbalanced
Audio
In
C2NDAP8RC
Room 4
Unbalanced
Audio
In
CNXRMCLV
Local
Sound
System
Local Sound System
Local Sound
System
Local Sound
System
CNX-BIPAD8
Bi-Directional
Balanced Audio
CAT5
Un-Balanced
Audio
(4 Stereo RCA)
Bi-Directional
Balanced
Audio/CAT5
I/O
CAT5
CAT5
CAT5
CAT5
Loop
Through
Balanced Audio
CNX-PBAR4
I/O
I/O
I/O
CAT5
DVD
(12 Stereo RCA)
Head End
Sources
Bi-Directional
CAT5
(x8)
Un-Balanced
Audio
16 Stereo/Audio
Inputs Total
Un-Balanced
Audio
(12 Stereo RCA)
CNX-BIPAD8
I/O
In
Through
In
Out
Loop
Out
I/O
In
Loop
Through
In
Un-Balanced
Audio
(12 Stereo RCA)
Out
Out
To Next
CNX-BIPAD8
(8 Total)
Sound
System
Unbalanced
Audio
CNXRMCLV
Local
I/O
Local Video
Source
Unbalanced
Audio
Room 8
In
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Crestron CNX-BIPAD8 Professional Audio Distribution Processor

Programming Software

Have a comment about Crestron software?

Earliest Version Software Requirements for the PC

Direct software related suggestions and/or complaints to Crestron via email (software@crestron.com). Do not forward any queries to this address. Instead refer to “Further Inquiries” on page 25 for assistance.
NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Downloads | Software Updates section of the Crestron website (www.crestron.com).
The following are the earliest useable software version requirements for the PC:
SIMPL Windows version 1.61.12 or later with library update file 132 or later (requires SIMPL+ Cross Compiler version 1.1).
Crestron Database version 15.6.8 or later. Required by SIMPL Windows.

Programming with SIMPL Windows

NOTE: The following assumes that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software.
NOTE: The following are acceptable file extensions for programs that include a CNX-BIPAD8, developed for specific control system types: .smw projectname.smw (source file) .spz projectname.spz (compiled file for 2-series) .bin projectname.bin (compiled file for CNX generation) .csz projectname.csz (compiled file for CNX generation with SIMPL+) .ush projectname.ush (compiled file for CNX generation with SIMPL+ header file) .usp projectname.usp (source code module for SIMPL+)
NOTE: In the following description, the PRO2 control system is used.
SIMPL Windows is Crestron's software for programming Crestron control systems. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system. SIMPL Windows offers drag and drop functionality in a familiar Windows
This section describes a sample SIMPL Windows program that includes a CNX-BIPAD8.
Configuration Manager is where programmers “build” a Crestron control system by selecting hardware from the Device Library. In Configuration Manager, drag the PRO2 from the Control Systems folder of the Device Library and drop it in the upper pane of the System Views. The PRO2 with its associated communication ports is displayed in the System Views upper pane.
PRO2 System View
The System Views lower pane displays the PRO2 system tree (refer to the following graphic). This tree can be expanded to display and configure the communications ports.
®
environment.
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Expanded PRO2 System Tree
C2Net-Device Slot in Configuration Manager
To incorporate a CNX-BIPAD8 into the system, drag the CNX-BIPAD8 from the Cresnet Control Modules | Cresnet Audio Modules folder of the Device Library and drop it in System Views. The PRO2 system tree displays the CNX-BIPAD8 in Slot 9, with a default NET ID of 44 as shown in the following illustration.
NOTE: The first CNX-BIPAD8 in a system is preset with a NET ID of 44 when its symbol is dragged into the upper pane of System Views. Additional units are assigned different NET ID numbers as they are added.
C2Net Device, Slot 9
Setting the Net ID in Device Settings
Double-click the CNX-BIPAD8 icon to open the “Device Settings” window. This window displays the CNX-BIPAD8 device information. If necessary, select the NET ID tab to change the touchpanel NET ID, as shown in the following figure.
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CNX-BIPAD8 “Device Settings” Window
NOTE: SIMPL Windows automatically changes NET ID values of a device added to a program if a duplicate device or a device with the same default NET ID already exists in the program. Always ensure that the hardware and software settings of the NET ID match. For NET ID hardware setting details, refer to “Identity Code” on page 8.
CNX-BIPAD8 Symbol in Programming Manager
Programming Manager is where programmers “program” a Creston control system by assigning signals to symbols. The following graphic shows the CNX-BIPAD8 symbol in the SIMPL Windows’ Programming Manager.
Detail View of the CNX-BIPAD8 in SIMPL Windows’ Programming Manager
The CNX-BIPAD8 symbol is defined by the inputs assigned to its ports. The diagram above shows the symbol associated with the ports of the CNX-BIPAD8 in SIMPL Windows. Because the inputs to the symbol are numerous, the following table lists the functional descriptions.
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CNX-BIPAD8 Symbol Input Signal Functional Descriptions
INPUT NAME/RANGE
mute1 to mute8 D The mute inputs electronically cut sound to a room for
room-1-on to room-8-on D When any of these inputs goes high, the signals close
loudness1 to loudness8 D This input activates the loudness function to boost
mono-mode-1 to mono-mode-8 D A mono-mode input will change the room’s audio
src for rm1 to src for rm8 A Selects the audio source for the room.1
volume1 to volume8 A Controls the audio level for each room.
balance1 to balance8 A This input specifies a level for the setting.2
bass1 to bass8 A This input specifies a level for the setting.2
treble1 to treble8 A This input specifies a level for the setting.2
max vol1 to max vol8 A This input represents a scaling factor.3
min vol1 to min vol8 A This input represents a scaling factor.3
comp-src1 to comp-src24 A This input represents a source gain compensation.4
* Analog or Digital
1. The <src for rm> analogs select the audio source for the specified room. For example, to distribute audio from input 3 to room 2, <src for rm2> must be set to 3 (typically via an Analog Initialize symbol). If <src for rm> equals 0, then no audio will be sent and the room is electronically mute. Valid ranges for the <src for rm>analogs are:
2. These inputs specify levels for the settings relative to the 50% mark. That is, a <balance> input with a value of 50% indicates that audio is distributed evenly between the left and right speakers. Likewise, 50% indicates a flat level for treble and bass.
3. These inputs are scaling factors. That is, if <min vol> equals 20% and the corresponding <max vol> equals 80%, then the distributed output will be scaled accordingly.
4. The <comp-src> inputs are measured relative to 50%. These signals represent source gain compensations that allow for normalization of audio levels for different sources. For example, the volume range of a VCR can be made equal to that of a CD player.
TYPE
A/D*
Input Valid <src for rm> values
RCA 0 - 16 CAT5 0, 17 -24
DESCRIPTION
as long as ‘mute’ remains high.
relays enabling audio to the corresponding rooms. When an input goes low, the corresponding relay opens and cuts audio to the room (mechanical mute).
low- and high-frequency signals at low volume settings to compensate for natural hearing limitations at lower volume levels.
setting from stereo to mono. Both left and right outputs carry the same signal.
in decimal format
Example Program
An example program for the CNX-BIPAD8 is available from the Crestron FTP site Crestron FTP site (ftp://ftp.crestron.com/Examples). Search for CNX-BIPAD8.ZIP. It contains the example program, associated files and a README.TXT file that describes the program.
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Uploading and Upgrading

Assuming a PC is properly connected to the entire system, Crestron programming software allows the programmer to upload programs and projects after their development to the system and touchpanel and/or keypads. However, there are times when the files for the program and projects are compiled and not uploaded. Instead, compiled files may be distributed from programmers to installers, from Crestron to dealers, etc. Even firmware upgrades are available from the Crestron website as new features are developed after product releases. In those instances, one has the option to upload via the programming software or to upload and upgrade via the Crestron Viewport.
NOTE: The Crestron Viewport is available as a pull-down command from SIMPL Windows and VT Pro-e (Tools | Viewport) or as a standalone utility. The Viewport utility accomplishes multiple system tasks, primarily via an RS-232 or TCP/IP connection between the control system and a PC. It is used to observe system processes, upload new operating systems and firmware, change system and network parameters, and communicate with network device consoles and touchpanels, among many other tasks. Viewport can also function as a terminal emulator for generic file transfer. All of these functions are accessed through the commands and options in the Viewport menus. Therefore, for its effectiveness as a support and diagnostic tool, the Crestron Viewport may be preferred over development tools when uploading programs and projects.
The following sections define how one would upload a SIMPL Windows program or upgrade the firmware of the CNX-BIPAD8. However, before attempting to upload or upgrade, it is necessary to establish communications.

Communication Settings

NOTE: For laptops and other PCs without a built-in RS-232 port, Crestron recommends the use of PCMCIA cards, rather than USB-to-serial adapters. If a USB-to-serial adapter must be used, Crestron has tested the following devices with good results:
Belkin (large model) F5U103 I/O Gear GUC232A Keyspan USA-19QW
Other models, even from the same manufacturer, may not yield the same results.
The procedure in this section provides details for RS-232 communication between the PC and the control system. If TCP/IP communication is preferred, consult the latest version of the Crestron e-Control Reference Guide (Doc. 6052) or the respective Operations Guide for the control system. These documents are available from the Downloads | Product Manuals section of the Crestron website (www.crestron.com). Refer to the following figure for a typical connection diagram when uploading files
NOTE: Use a standard DB9 male to female “straight-through” cable.
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Typical Connection Diagram when Uploading
1. Start SIMPL Windows.
2. From the menu bar, select Tools | Viewport to open the Crestron Viewport.
3. Refer to the figure after this step. From the Viewport menu, select Setup | Communications settings (alternatively, press Alt+D) to open the “Port Settings” window.
Setup | Communications Settings Command
4. Select RS-232 as the connection type. Verify that an available COM port (COM 1 is shown after this step) is selected, and that all communication parameters and necessary options from the “Port Settings” window are selected as shown after this step. Click the OK button to save the settings and close the window.
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“Port Settings” Window
A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .spz for a 2-Series control system, .bin for CNX generation, and .csz for CNX generation with SIMPL+.
NOTE: The parameters shown in the illustration above are the port settings for a 2-Series control system. Consult the Operations Guide for the control system being used for exact parameter selection.
5. To verify communication, select Diagnostics | Establish
Communications (Find Rack). This should display a window that gives the COM port and baud rate. If communication cannot be established, refer to the “Troubleshooting Communications” section in the respective Operations Guide for the control system.

Uploading a SIMPL Windows Program

The SIMPL Windows file can be uploaded to the control system using SIMPL Windows or via the Crestron Viewport.
Upload via SIMPL Windows
1. Start SIMPL Windows.
2. Select File | Open to view the “Open” window, navigate to the SIMPL
Window file (.smw), and click Open.
3. Select Project | Transfer Program.
Upload via Crestron Viewport
1. Verify that the procedure for “Communication Settings” that begins on
page 19 has been performed.
2. As shown after this step, select File Transfer | Send Program
(alternatively, press Alt+P) from the Viewport menu.
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File Transfer | Send Program Command
3. The “Send Program” window appears, as shown after this step. Click Browse, locate the compiled file (.spz for PRO2) and click Open. This will display the program's header information and enable one or both of the What to Send check boxes. If the program does not contain any SIMPL+ modules, only the SIMPL Program check box will be enabled. If it does contain SIMPL+ modules, then the SIMPL+ Program(s) check box will also be enabled. Select one or both check boxes and then click Send Program to begin the transfer.
NOTE: Refer to the respective Operations Guide for the control system for details about the other fields shown on the “Send Program” window.
“Send Program” Window
4. To verify that the program has been transferred successfully, select Diagnostics | Report Program Information. This should display a window that provides details about the current program loaded into the control system.
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Firmware Upgrade

A firmware upgrade file has the extension .upg.
To take advantage of all the CNX-BIPAD8 features, it is important that the unit contains the latest firmware available. Therefore, please check the Crestron website (http://www.crestron.com/downloads/software_updates.asp) for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted. To upgrade the firmware, complete the following steps.
1. Make sure that “Communication Settings” that begins on page 19 has
been performed.
2. As shown after this step, select File Transfer | Load Network Device
from the Viewport menu.
File Transfer | Load Network Device Command
3. As shown after this step, select the NET ID of the CNX-BIPAD8 and
then click OK. The “Open” window appears (refer to the subsequent graphic).
“Select Network ID” Window
NOTE: When transferring any Cresnet file (touchpanel project/firmware), lower the port speed baud rate to 38400 to match the Cresnet bus speed.
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“Open” Window

Problem Solving

4. Browse to the desired upg file and click Open to begin the transfer.

Troubleshooting

The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
CNX-BIPAD8 Troubleshooting
TROUBLE
CNX-BIPAD8 does not function. Power LED does not Illuminate
NET LED does not illuminate
ROOM 1-8 LEDs do not illuminate.
Audio not balanced or poor sound quality.
Hum on audio. Grounding problem. Either connect or remove chassis ground wire.
POSSIBLE
CAUSE(S)
Incorrect power supply. CNX-BIPAD8 is not receiving power.
Loose network connection.
Improper NET ID. Verify that CNX-BIPAD8 NET ID matches NET
Improper programming.
Room not set up. Room must be set up from a touch panel to
Use a Crestron power supply.
Verify that cable plugged into NET port is secure. Ensure sufficient NET power to support all NET devices. Verify that cable plugged into NET port is secure.
ID software program. Refer to "Identity Code" on page 9 of this operations guide.
Confirm signal names and programmming logic so that LEDs respond when functions are activated.
adjust bass, treble, balance, etc.
CORRECTIVE ACTION
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Further Inquiries

If, after reviewing this Operations Guide for the CNX-BIPAD8, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team in your area. Dial one of the following numbers.
In the US and Canada, call Crestron's corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
In Europe, call Crestron International at +32-15-50-99-50.
In Asia, call Crestron Asia at +852-2341-2016.
In Latin America, call Crestron Latin America at +5255-5093-2160.
In Australia and New Zealand, call Crestron Control Solutions at
+61-2-9737-8203.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the CNX-BIPAD8, additional information and programming examples may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com) periodically for manual update availability and its relevance. Updates are available from the Downloads | Product Manuals section and are identified as an “Addendum” in the Download column.
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Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
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15 Volvo Drive Rockleigh, NJ 07647 2.03 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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