Crestron CNX-BF12, CNX-BN12 User Manual

Crestron CNX-BN12 and CNX-BF12
Numeric and Function Keypads
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

Contents

Numeric and Function Keypads:
CNX-BN12 and CNX-BF12 1

Introduction......................................................................................1

Features and Functions ..........................................................1

Specifications......................................................................... 2

Physical Description ..............................................................3

Industry Compliance..............................................................7

Setup.................................................................................................7

Network Wiring.....................................................................7

Identity Code .........................................................................8

Installation ...........................................................................10

Programming.................................................................................. 11

Programming with the Crestron AppBuilder ......................11

Programming with SIMPL Windows..................................12

Programming with VT Pro-e ............................................... 18

Problem Solving............................................................................. 19

Troubleshooting...................................................................19

Further Inquiries ..................................................................20

Firmware Upgrades .............................................................20

Future Updates.....................................................................20

Software License Agreement.........................................................21

Return and Warranty Policies ........................................................ 23

Merchandise Returns / Repair Service

CRESTRON Limited Warranty

Operations & Installation Guide - DOC. 8185 Contents • i

...................................23

.......................23

Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

Numeric and Function Keypads:
CNX-BN12 and CNX-BF12

Introduction

Features and Functions

Numeric (CNX-BN12) and function (CNX-BF12) keypads are wall­mounted user interfaces that can be part of a Crestron Home™ total
control system. The keypads are standard Cresnet devices, and provide
finger-tip control when the control system is properly programmed using

SIMPL™ Windows. The number in the product’s name corresponds to
the number of buttons on the panel. Each of these panels is available in
three colors: almond, black, and white. The suffix ‘A’, ‘B’, and ‘W’,
respectively denotes color, i.e. CNX-BN12B is a black 12-button unit.
For simplicity within this guide, color suffix is omitted.

The CNX-BF12 serves as a source keypad. The CNX-BN12 can be used
to expand the capabilities of the source keypad, and is ideal for audio
device functions such as selecting a particular CD track number or a
certain CD from a CD changer.

Functional Summary

 Ergonomic buttons are easy to read from any angle

 Backlit buttons are easy to locate

 LED indicators provide visual feedback of commands

 Speaker provides audio feedback of commands

 Temperature sensor reports to Cresnet for HVAC monitoring

NOTE: The temperature sensor is not accurate when the backlight is on.

Operations & Installation Guide - DOC. 8185 Number & Function Keypads: CNX-BN12 & CNX-BF12 • 1

Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

The keypads feature backlit capable ergonomic buttons (white and
almond only) and are each designed for wall mounting in a standard
single-gang electrical box. The keypads colors can be used to accent a
home’s colors, wall coverings, or décor. The buttons have fixed text. A
kit with addition source buttons for the CNX-BF12 is also provided (see
illustration on page 5).

All buttons on the keypad have associated light emitting diodes (LEDs)
that serve as user feedback indicators. Each LED’s illumination is
independently addressable, and is programmable using SIMPL Windows.
The keypads also contain a temperature sensor that reports to the Cresnet
control system, and an audio speaker that can provide audio feedback via
WAV sound files.

Specifications

The following table provides specifications for the keypads.

Specifications for the Keypads

SPECIFICATION DETAILS

Power Requirements
Default Network ID

24 VDC, 0.125A, 3 Watts
60

Wave File Format/Size Limit 8-bit, 8Khz, PCM/512K total

capacity, max. of 101 WAV files

Control System Update Files

1, 2, 3

2-Series Control System Update Version C2-1001.CUZ or later
CEN/CN-TVAV Update File Version 5.10.13V.UPZ or later
CNMSX-AV/Pro Update File Version 5.10.11X.UPZ or later
CNRACKX/-DP Update File Version 5.10.11W.UPZ or later

ST-CP Update File Version 4.01.04S.UPZ or later

Dimensions and Weight Height: 4.76 in (12.1 cm)

Width: 2.91 in (5.57 cm)
Depth: 1.54 in (3.90 cm)

4

Weight: 2.60 oz (75 g)

1 The latest versions can be obtained from the Downloads | Software Updates section of the

Crestron website (www.crestron.com

2. Crestron 2-Series control systems include the AV2, PAC2, PRO2 and RACK2.

2 • Number & Function Keypads: CNX-BN12 & CNX-BF12 Operations & Installation Guide - DOC. 8185

). Refer to NOTE after footnote 4.

Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

3. CNX update files are required for either CNMSX-AV/PRO or CNRACKX/-DP. Filenames
for CNX update files have a UPZ extension, and ST-CP files are in one EXE or zipped UPZ
file. To avoid program problems, make sure you are using the update file with the correct
suffix letter (e.g., S, V, W, X).

4. The depth of the Keypad is listed without the Cresnet connector (approximately 0.45 in) plus
clearance for the wiring.

NOTE: Crestron software and any files on the website are for
Authorized Crestron dealers only. New users may be required to register
to obtain access to certain areas of the site (including the FTP site).

Physical Description

Refer to the illustrations on pages 4, 5 and 6. The keypads come fully
assembled and each has 12 buttons with LED windows. The CNX-BN12
has a CLEAR button, an ENTER button, and numeric digit buttons 0
through 9. The CNX-BF12 has 6 source selector buttons, an ON/OFF
button, a MUTE button, device transport control and volume control
buttons. A kit with additional source buttons for the CNX-BF12 is also
provided (see illustration on page 5).

The removable faceplate and divider attach to the button unit once the
single gang detent plate is attached.

The button unit has a speaker and male port (standard Cresnet network
port labeled 24 Y Z G) on the back. The port provides operating power
and communications to/from the keypad.

Operations & Installation Guide - DOC. 8185 Number & Function Keypads: CNX-BN12 & CNX-BF12 • 3

Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

CNX-BN12 and CNX-BF12 Physical Views

4.762 in

12.096 cm

CNX-BN12 CNX-BF12
(Black Color) (White Color)

Front View
CNX-BN12

2.912 in

5.568 cm

CLEAR ENTER

1

3

5 6

7

9

CNX-BN12 and CNX-BF12

1.067 in

2.710 cm

2

4

8

0

Side Views of

1.536 in

3.902 cm

LED window

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

CNX-BF12 Kit

CNX-BF12 kit for

source (6) buttons only

Button Unit

DSS 2

SAT

SAT 2

FM 2

AM

Front View

with buttons removed

1.567 in

3.980 cm

TUNER

TV

DVD

VCR

HDRIVE

Back View

1.696 in

4.308 cm

TOP

Speaker

3.644 in

9.256 cm

2.696 in

6.848 cm

NET

Cresnet port

24 Y Z G

Rubber Membrane

Indicator LED

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Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

Disassembly View

Button unit

Removable buttons

Faceplate

Single gang detent plate

LED window

Installation View

Button unit

Divider

Single gang electrical box

(2.5 in. depth recommended)

1 in. panhead

6 • Number & Function Keypads: CNX-BN12 & CNX-BF12 Operations & Installation Guide - DOC. 8185

Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

(

Industry Compliance

As of the date of manufacture, the keypads have been tested and found to
comply with specifications for CE marking and standards per EMC and
Radiocommunications Compliance Labelling (N11785).

NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Setup

Network Wiring

NOTE: When installing network wiring, refer to the latest revision of
the wiring diagram(s) appropriate for your specific system configuration,
available from the Downloads | Product Manuals | Software and Wiring
Diagrams section of the Crestron website (www.crestron.com)

When calculating the wire gauge for a particular Cresnet run, the length
of the run and the power factor of each network unit to be connected
must be taken into consideration. If Cresnet units are to be daisy-chained
on the run, the power factor of each unit to be daisy-chained must be
added together to determine the power factor of the entire chain. If the
unit is a home-run from a Crestron system power supply network port,
the power factor of that unit is the power factor of the entire run. The
length of the run in feet and the power factor of the run should be used in
the following resistance equation to calculate the value on the right side
of the equation.

.

Resistance Equation

40,000

Where:

R <

L x PF

Operations & Installation Guide - DOC. 8185 Number & Function Keypads: CNX-BN12 & CNX-BF12 • 7

R = Resistance (refer to table below).
L = Length of run (or chain) in feet.

PF = Power factor of entire run

or chain).

Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

The required wire gauge should be chosen such that the resistance value
is less than the value calculated in the resistance equation. Refer to the
table below.

Wire Gauge Values

RESISTANCE (R) WIRE GAUGE

4

6

10

15

13

8.7

Doubled CAT5

NOTE: All Cresnet wiring must consist of two twisted-pairs. One
twisted pair is the +24V conductor and the GND conductor and the other
twisted pair is the Y conductor and the Z conductor.

16

18

20

22

Tripled CAT5

NOTE: When daisy-chaining Cresnet units, strip the ends of the wires
carefully to avoid nicking the conductors. Twist together the ends of the
wires that share a pin on the network connector, and tin the twisted
connection. Apply solder only to the ends of the twisted wires. Avoid
tinning too far up the wires or the end becomes brittle. Insert the tinned
connection into the Cresnet connector plug and tighten the retaining
screw. Repeat the procedure for the other three conductors.

Identity Code

Every equipment and user interface within the network requires a unique
identity code (NET ID). These codes are recognized by a two-digit
hexadecimal number from 03 to FE. The NET ID of each unit must
match an ID code specified in the SIMPL Windows program. The NET
ID of the keypad has been factory set to 60. The NET IDs of multiple
keypads in the same system must be unique. NET IDs are changed from a
personal computer (PC) via the Crestron Viewport. Complete the
following procedure to change the NET ID.

NOTE: For detailed information on establishing communication
between the PC and Control System, refer to the network’s Control
System Operations Guide.

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

NOTE: Since the following procedure is the same for the CNX-BN12
and CNX-BF12, the CNX-BN12 will be used.

1. Ensure that the keypad is the only device connected to the

control system (verify that the software is running).

2. Open the Crestron Viewport.

3. From the Viewport menu, select Functions | Set Network ID.

The software checks the baud rate and then opens the "Set
Network ID" window.

4. In the "Set Network ID" window, select the CNX-BN12 from

the Current Network Devices text window.

5. From the Choose the new network ID for the selected device

(Hex): text box, select the new NET ID for the keypad.

6. Click Set ID to initiate the change. This will display the "ID

command has been sent" window.

7. In the "Command Complete" window, click OK.

8. In the Current Network Devices text window, verify the new

NET ID code.

9. In the "Set Network ID" window, click Close.

NOTE: The new NET ID code may also be verified by selecting
Diagnostic | Report Network Devices in the Viewport (alternately,

select F4).

10. Repeat this procedure for each keypad to be added to the

system.

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Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

Installation

Tools/hardware required

Keypad
Cresnet network cable
Phillips screwdriver
Two 1 in. panhead phillips screws (supplied)

After the Cresnet network wiring has been installed and verified, use the
following procedure to install the keypad in a standard, single-gang
electrical box (refer to illustrations on pages 5 and 6):

1. Turn Cresnet system power OFF.

2. Connect the Cresnet cable with supplied connector plug to the

keypad’s Cresnet port and the other end to the control system.

3. Remove faceplate and divider from keypad.

4. Make sure button unit is oriented as marked with arrow at top,

and place it in the electrical box.

CAUTION: Excess wire that is pinched between the keypad and
electrical box could short out. Make sure that all excess wire is
completely inside the electrical box and not between the box and the
keypad.

5. Attach the keypad to the electrical box using the supplied (2)

1 in. panhead screws.

6. Attach faceplate and divider.

7. Turn Cresnet system power ON.

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

Programming

You can create a program that allows you to control the keypad through a
Crestron control system using the Crestron programming tools Crestron
Application Builder™ (AppBuilder) and SIMPL Windows. These tools
are intended for users with different levels of programming knowledge.
The flexibility of each tool is proportional to the degree of programming
expertise (i.e., the more flexible, the more a programmer needs to know
and account for). Of course, one can initiate programming using the
easiest method (Crestron AppBuilder) and use advanced techniques that
are available from SIMPL Windows to customize the job.

NOTE: You can also create and then load a WAV file program (for
sound) in the keypads using VisionTools™ Pro-e (VT Pro-e).

NOTE: Since the following programming descriptions are the same for
the CNX-BN12 and CNX-BF12, the CNX-BN12 will be used except
where noted.

The easiest
method of
programming,
but does not
offer as much
flexibility
as SIMPL
Windows.

The following are recommended software version requirements for the
PC:

• SIMPL Windows version 2.01.06 or later. Requires SIMPL+

Cross Compiler version 1.1.

• VT Pro-e version 2.4 or later.

• Crestron Database version 15.7.2 or later.

• Application Builder version 1.0.17 or later. Requires SIMPL

Windows.

Programming with the Crestron AppBuilder

The Crestron AppBuilder offers automatic programming for such
residential and commercial applications as audio distribution, home
theater, video conferencing, and lighting. The interface of this tool guides
you through a few basic steps for designating rooms and specifying the
control system, touchpanels, devices, and functionality. The Crestron
AppBuilder then programs the system, including all touchpanel projects
and control system logic.

The Crestron AppBuilder is fully integrated with Crestron's suite of
software development tools, including SIMPL Windows, VT Pro-e,
Crestron Database, User IR Database, and User Modules Directory.

Operations & Installation Guide - DOC. 8185 Number & Function Keypads: CNX-BN12 & CNX-BF12 • 11

Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

The Crestron AppBuilder accesses these tools behind the scenes,
enabling you to easily create robust systems.

NOTE: While the keypads can be used to control any device in your
system, Application Builder provides specialized templates for the Audio
Distribution and Audio/Video Distribution plug-ins. To take advantage of
this built-in functionality, make sure you check the appropriate plug-in
check box when adding these interfaces to your AppBuilder project.

Programming with SIMPL Windows

NOTE: The following assumes that the reader has knowledge of SIMPL
Windows. If not, refer to the extensive help information provided with
the software.

NOTE: In the following description, the PRO2 control system is used.

SIMPL Windows is Crestron's software for programming Crestron
control systems. It provides a well-designed graphical environment with
a number of workspaces (i.e., windows) in which a programmer can
select, configure, program, test, and monitor a Crestron control system.
SIMPL Windows offers drag and drop functionality in a familiar

Windows environment.

This section explains how to create a SIMPL Windows program that
includes a numeric keypad.

Configuration Manager is where programmers “build” a Crestron control
system by selecting hardware from the Device Library. In Configuration
Manager, drag the PRO2 from the Control Systems folder of the Device
Library and drop it in the upper pane of the System Views. The PRO2
with its associated communication ports is displayed in the System Views
upper pane.

PRO2 System View

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

The System Views lower pane displays the PRO2 system tree. This tree
can be expanded to display and configure the communications ports.

Expanded PRO2 System Tree

C2Net-Device Slot in Configuration Manager

The C2Net-Device Slot can accept a CNX-BN12. Once a CNX-BN12 is
configured in a C2Net-Device Slot, the slot allows Cresnet
communication between the CNX-BN12 and the control system.

In Configuration Manager, drag the CNX-BN12 from the Wired Keypads
folder of the Device Library and drop it on the PRO2 C2Net-Device slot
in System Views. The System Views upper pane displays the CNX-BN12
device icon below the PRO2 graphic. The PRO2 system tree displays the
CNX-BN12 in Slot 9, with a default Net ID of 60.

C2Net Device, Slot 9

Operations & Installation Guide - DOC. 8185 Number & Function Keypads: CNX-BN12 & CNX-BF12 • 13

Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

Double-click the CNX-BN12 icon in the upper pane to open the “Device
Settings” window (shown below). This window displays CNX-B12
device information. The Net ID can be changed in this window using the
Net ID tab.

Device Settings Window

NOTE: SIMPL Windows automatically resets the default NET ID
values of a device added to a program if a duplicate device or a device
with the same default NET ID already exists in the program. Always
ensure that the network device NET IDs set via Viewport match the ones
in your SIMPL Windows program.

CNX-BN12 Symbol in Programming Manager

Programming Manager is where programmers “program” a Creston
control system by assigning signals to symbols. The diagram on the next
page shows the CNX-BN12 symbol in the Detail View of the
Programming Manager.

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

Detail View of the CNX-BN12 symbol in SIMPL Windows’
Programming Manager

The two tables on the next page list inputs and outputs, respectively, and
their functional descriptions.

NOTE: All signals listed in the tables are DIGITAL signals unless
noted. A digital signal can be high (logic level of 1), low (logic level of

0), and also have rising edge (when it goes from low to high) and falling
edge (from high to low transitions).

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Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

Keypad Symbol Input Signal Descriptions

INPUT DESCRIPTION

fbck1 through fbck12 Activates feedback LEDs 1-12.

High/1=function feedback On
Low/0=function feedback Off

Enable_Temp_Rpt Enables temperature reporting to

control system.
High/1=reporting enable
Low/0=reporting disable

Temp_Format Controls temperature format.

High/1=Fahrenheit
Low/0=Celsius

BackliteON Activates backlight.

High/1=On
Low/0=Off

Sound20-120* Activates sound file specified by the

corresponding join number in VT Pro-e.
Rising edge starts sound file.

IndicatorIntensity (analog) Controls LED indicator intensity.

Ramp Level=0-100% (If no signal is
connected, default is 100%.)

BackliteIntensity (analog) Controls backlight intensity.

Ramp Level=0-100% (If no signal is
connected, default is 100%.)

AudioVol (analog) Controls audio volume thru speaker.

Ramp Level=0-100% (If no signal is
connected, default is 0%.)

*Sound20 is the sound assignment to join20. Sounds must be assigned in VTPro-e
and the resulting project loaded. Refer to the VT Pro-e help file for more information.
To create additional sound symbols in SIMPL Windows, right click on the CNX-B12
symbol and select Insert Symbol/Parameter Field (alternatively, select Alt +).

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

Keypad Symbol Output Signal Descriptions

OUTPUT DESCRIPTION

press1 through press12 Notifies control system of button

press (1-12).
High/1=pressed

Low/0=released

PlayingSound Notifies control system that sound file

is playing.
High/1=playing
Low/0=not playing

Temp(x10) (analog) Reports ambient temperature every 2

seconds (Enable_Temp_Rpt must be
High/1). Units are tenths of a degree,
e.g. 685 is 68.5 degrees.

The following table lists press1-12 symbol names and their
corresponding buttons for the out-of-box CNX-BF12 and CNX-BN12.

Symbol Name to Corresponding Keypad Button

SYMBOL NAME CNX-BF12 CNX-BN12

press1 CD
press2 FM
press3 CD-2

press4 DSS

press5 TAPE
press6 AUX
press7 ON/OFF
press8 MUTE
press9 ◄
press10 VOL ▲
press11 ►

CLEAR
ENTER

1

2

3
4
5
6
7
8
9

press12 VOL ▼

0

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Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

Example Program

An example program for the keypads is available from the Crestron
FTP site (www.ftp.crestron.com). Select the Examples folder and search
for CNX-BNF12.SMW.

Programming with VT Pro-e

To play WAV files, a CNX-BN12 or CNX-BF12 project must be created
in VT Pro-e, with WAV files and correct join numbers added to the
project using Tools | Sound Manager. For more information, refer to the
VT Pro-e help file.

NOTE: If you need to create WAV files, refer to Windows Help (Using
Sound Recorder).

NOTE: The keypad project allows you to add WAV files only, you
cannot add pages or keypad buttons to the project. Join numbers assigned
to a WAV file in VT Pro-e begin at 20 because join numbers below 20
are already assigned to other keypad buttons or functions.

Once the project is created, use File | Upload Project from the VT Pro-e
main menu to load it in the CNX-BN12 or CNX-BF12. For more
information, refer to the VT Pro-e help file.

NOTE: This can be done after an identity code (NET ID) is assigned to
the keypad (page 8) or after installation (page 10).

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer
service representative.

Keypad Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Keypad does not
function when a

button is pressed. Keypad Net ID is not

Pressing button
yields wrong result.

Keypad functions but
LED indicator does
not illuminate.
No sound from
speaker.

Keypad is not receiving
power.

correct.
Keypad Net ID is not

set to match the Net ID
set in the SIMPL
Windows program.

Keypad Net ID is the
same as another
device's Net ID.

Keypad is mounted
upside down.

Keypad programmed
incorrectly.

Feedback signal names
incorrect in SIMPL
Windows program.
Feedback audio signal
not present.

Check wiring connection to
unit.

In Viewport, poll the network
(F4) to verify Net ID.

Verify SIMPL Windows
program for setting Net ID.

Assign a different Net ID in
SIMPL Windows and reset
unit using Viewport.

Check keypad orientation.

Check programming in SIMPL
Windows.

Verify SIMPL Windows
program for feedback signal
names.
Verify VT Pro-e program for
feedback audio signals.

Operations & Installation Guide - DOC. 8185 Number & Function Keypads: CNX-BN12 & CNX-BF12 • 19

Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

Further Inquiries

If after reviewing this Operations and Installation Guide, you cannot
locate specific information or have questions, please take advantage of
Crestron's award winning customer service team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at

1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at

[phone].

• In Australia and New Zealand, call Creston Pacific at

[phone]

Firmware Upgrades

To take advantage of all the keypad’s features, it is important that the unit
contains the latest firmware available. Therefore, please check Crestron’s
website (http://www.crestron.com/downloads/software_updates.asp
the latest version of firmware. Not every product has a firmware upgrade,
but as Crestron improves functions, adds new features, and extends the
capabilities of its products, firmware upgrades are posted. If you have
questions regarding upgrades procedures, contact Crestron customer
service.

) for

Future Updates

As Crestron improves functions, adds new features, and extends the
capabilities of the keypads, additional information may be made available
as manual updates. These updates are solely electronic and serve as
intermediary supplements prior to the release of a complete technical
documentation revision.

Check the Crestron website (www.crestron.com
update availability and its subjective value. Updates are available from
the Download | Product Manuals section and are identified as an
“Addendum” in the Download column.

) periodically for manual

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable,
associated media, printed materials, and “online” or electronic documentation (the “Software”).

BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.

LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit
(“CPU”) owned or leased or otherwise controlled exclusively by You, and (c) only as authorized in this Agreement and the related
explanatory files and written materials provided by Crestron.

If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of
the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.

You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
consent of Crestron.

If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up
copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from
or to another computer (b) for local, campus or wide area network, internet or web hosting services; or (c) pursuant to any rental,
sharing or “service bureau” arrangement.

The Software is designed as a software development and customization tool. As such Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
that You perform using the Software or Host Application is done entirely at Your own risk.

The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.

OTHER LIMITATIONS

You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.

You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.

You may not reverse engineer, decompile, or disassemble the Software.

You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading
or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, or Syria or
any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the
Software and (c) You agree to comply with the Export Laws.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement,
which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an
authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire
agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings,
communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event
of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have
provided such waiver.

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Numeric & Function Keypads Crestron CNX-BN12 & CNX-BF12

If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid
licenses from Crestron of its authorized agent.

Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply
with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component
parts.

PROPRIETARY RIGHTS

Copyright

animations, video, audio, music, text, and “applets” incorporated into the Software), the accompanying media and printed materials,
and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international
treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this
Agreement.

Submissions.

information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as
information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be
deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-tree, worldwide, perpetual,
irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the
same.

Trademarks.

or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.

This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles
Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal
courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods, shall
not apply to this Agreement.

CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a
period of ninety (90) days from the date of receipt, and (b) that any hardware accompanying the Software will be subject to its own
limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee
for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your
exclusive remedy for any claim or loss arising from the Software.

CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for
which it was intended, or if it as been subjected to misuse, accidental damage, modification, or improper installation procedures
Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly
obtained, or removed.

Notwithstanding any agreement to maintain or correct errors or defects Crestron, shall have no obligation to service or
correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from
(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not
maintained in accordance with the manufacturer’s specifications; or causes other than ordinary use; (2) improper installation by
anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by
Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized
hardware; or (4) modification of, alteration of, or additions to the Software undertaken by persons other than Crestron or Crestron’s
authorized agents.

ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED
EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR
REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE
PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL
CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND
(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.

. All title and copyrights in and to the Software (including, without limitation, any images, photographs,

Should you decide to transmit to Crestron’s website by any means or by any media any materials or other

CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove

GOVERNING LAW

.

CRESTRON LIMITED WARRANTY

.

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Crestron CNX-BN12 & CNX-BF12 Numeric & Function Keypads

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of contact
person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving freight collect or without
an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and
absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any other party to offer any warranty, including
any implied warranties of merchantability or fitness for a particular purpose. Any implied
warranties that may be imposed by law are limited to the terms of this limited warranty. This
warranty statement supercedes all previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a
registered trademark of Microsoft Corporation. Windows95/98/Me and WindowsNT/200 are trademarks of
Microsoft Corporation.

Operations & Installation Guide - DOC. 8185 Number & Function Keypads: CNX-BN12 & CNX-BF12 • 23

Crestron Electronics, Inc. Operations & Installation Guide - DOC. 8185

15 Volvo Drive Rockleigh, NJ 07647 05.02
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.