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CEN-TVAV
User Manual
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Crestron CEN-TVAV User Manual

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This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Page 3

Contents

Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV 1
Description 1
Functional Description 1
Physical Description 2 Leading Specifications 7 Setup 8
Cresnet Modular Cabling 8
Cable Configuration for Programming 8
Programming Cable Fabrication Specifications 9
Special Considerations for Using the RS-232 Port for Uploading Programs 10
Cable Configuration for Normal Operation 11 Loading Crestron Control Software 12
Installing Crestron Development Tools 12
Initial Setup 13
File Types 14
Obtaining Communications 17
Troubleshooting Communications 19
Loading the System Program 20
Loading Touchpanels 21
Updating the CEN-TVAV 21 Ethernet Setup 24
Initial IP Setup 24
IP Table Setup 26
Communicating via Ethernet 28
Troubleshooting Communications via Ethernet 28 Programming with SIMPL™ Windows® or SIMPL+ 29
Programming Modes 30
Programming Descriptions 32
Example Programs 35 Problem Solving 35
Troubleshooting 35
Internal Fuse Replacement 36
Further Inquiries 38
Future Updates 38 Software License Agreement 39 Return and Warranty Policies 41
Merchandise Returns / Repair Service 41
CRESTRON Limited Warranty 41
Glossary of Terms 42
Operations Guide - DOC. 5720A Contents • i
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Page 5

Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV

Description

Functional Description

The CEN-TVAV is an Ethernet based, multi-purpose television/audio-visual
(TV/AV) device controller that is compatible with SIMPL™ Windows®. The
CEN-TVAV can communicate over an Ethernet/local area network (LAN) or wide
area network (WAN) using standard Internet protocol (IP) and can be used as a
standard Crestron remote control system (herein referred to as the Cresnet system)
peripheral or as a “smart” peripheral. As a standard Cresnet system peripheral, the
CEN-TVAV can be added as a Cresnet network device to a host CEN-TVAV,
CNMSXAV/PRO, or CNRACKX/-DP with all logic, infrared (IR) drivers, and serial
strings stored in the control system programming logic. In the “smart” peripheral
mode, the CEN-TVAV and may be programmed to store and execute SIMPL and
SIMPL+ programs.
The CEN-TVAV controls the ON/OFF and many or most functions of an attached
TV or AV device. The unit provides operating power to the device and controls the
device through a Crestron SmarTouch infrared probe (STIRP). The CEN-TVAV also
provides four Versiports ports (each capable of digital inputs/or digital outputs or
analog inputs) for controlling or monitoring external equipment.
The CEN-TVAV may also be enabled and operated with optional handheld IR
transmitters. To prevent interference from most standard IR frequencies and/or
fluorescent lighting, the CEN-TVAV and optional transmitters operate at 455
kilohertz (kHz). Contact Crestron customer service for further information.
The CEN-TVAV may be utilized as a “smart” peripheral, a standard Cresnet system
peripheral, or a “mixed mode” peripheral. For descriptions of the three ways to
perform different functions, refer to the following paragraphs.
In Local Processing Mode, the CEN-TVAV functions as a “smart” peripheral. The
built-in CEN-TVAV devices (IR Port, Versiport, Com Port, Power Sensor, and IR
Gateway) are accessed and controlled by the SIMPL Windows program loaded into
the CEN-TVAV.
Operations Guide - DOC. 5720A Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV • 1
Page 6
The CEN-TVAV was designed as a “scaled down” control system and does not
support dynamic preset storage that may be required by certain macros, such as
dynamic camera presets, etc. Having a simulated clock and simulated NVRAM, if
power is lost the clock and symbols utilizing NVRAM do not maintain previous
settings.
In Remote Processing Mode, a CEN-TVAV may be used as an Ethernet peripheral
within a host control system program. When this is done, all the functionality of the
CEN-TVAV (such as the IR Port, Versiport, Com Port, Power Sensor, and IR
Gateway) is accessed via the host control system program with no programming
within the CEN-TVAV. For example, IR can be generated by the CEN-TVAV by
programming the host control system only.
The Mixed Mode is a combination of the Local Processing and Remote Processing
Modes. For example, the Versiports can be programmed to control other equipment
from the program in the CEN-TVAV and the IR Port can be generated via the host
control system (no IR driver loaded in the CEN-TVAV). It is not recommended to
communicate to a port of the CEN-TVAV (such as the IR Port) through a program in
the CEN-TVAV itself and via a host control system.

Physical Description

Shown below is the STIRP and 5-pin connector plug that are supplied with the
CEN-TVAV. When connected to the IR port of the CEN-TVAV and positioned near
an attached TV or AV device, the STIRP (or other IR device) emits IR signals that
control the attached device. The provided 5-pin connector plug shown may be
connected to the I/O port of the CEN-TVAV and used for digital inputs, digital
outputs, and analog inputs to control and monitor up to four external devices.
CEN-TVAV Accessories
STIRP (10 ft /
25.40 cm)
5-PIN
CONNECTOR
PLUG
The CEN-TVAV, shown on the next page, is housed in a black enclosure with silk-
screened labels on the front and rear panels. On the front panel are 15 light-emitting
diodes (LEDs) for indicating the status of the unit, the Ethernet that it is connected
to, and the attached device(s). All connections are made through the rear panel.
There are four rubber feet on the base of the unit for stability and to prevent slippage.
The CEN-TVAV is also available as an international version. All of the features are
identical with the exception of an international power-in cord and power out
receptacle, and unit nomenclature of CENI-TVAV. Throughout this operations
guide, all references to CEN-TVAV apply to both versions except where noted.
2 • Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV Operations Guide - DOC. 5720A
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CEN-TVAV Physical Views
7.07 in
(17.95 cm)
CRESNET RS-232
ETHERNET
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
TVAV CONTROL
TXDNETPWR RXD ERRLNK
CRESTRON
I/O
1234G
INPUT-OUTPUTETHERNET
1
3
POWER OUT 6A MAX
IR
TV/AV
IR
PWR
2
4
POWER IN
115 VAC 50-60HZ
6.6A MAX
RS-232
RXD TXD IR IN
CEN-TVAV
6.32 in
(16.06 cm)
1.70 in
(4.32 cm)
CEN-TVAV Ports
Each CEN-TVAV rear panel port has a silk-screened label. For the descriptions of
the ports, refer to the two diagrams below and the paragraphs on the next two pages.
CEN-TVAV Rear Panel
CRESNETETHERNET RS-232
I/O
1234G
IR
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
CENI-TVAV (International Version) Rear Panel
CRESNETETHERNET
RS-232
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
I/O
234G
1
IR
POWER OUT 6A MAX
POWER OUT
5A MAX
POWER IN
115 VAC 50-60HZ
6.6A MAX
POWER IN
230 VAC
50-60HZ, 5.5A MAX
ETHERNET
Operations Guide - DOC. 5720A Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV • 3
Page 8
This 8-pin, 8-position RJ45 port connects the CEN-TVAV to a 10BaseT
Ethernet/LAN or WAN via a hub. Refer to the table below for the pinouts. A
standard (straight, non-cross-over type) Ethernet cable is required but not supplied.
NOTE: This port should NOT be connected to the UPLINK port of an Ethernet hub.
Ethernet Port Pinouts
PIN DESCRIPTION PIN DESCRIPTION
1 TX- (Transmit -) 5 Not Connected 2 TX+ (Transmit +) 6 RX- (Receive -) 3 RX+ (Receive +) 7 Not Connected 4 Not Connected 8 Not Connected
CRESNET
This 6-pin, 6-position RJ11 modular jack is used to connect the CEN-TVAV to a
control system so it may be accessed as a Cresnet peripheral. Refer to the table
below for the pinouts.
CAUTION: If making connections to RJ11 ports, use the Crestron 6-conductor
modular cable provided, DO NOT use 6-conductor telephone cables. Telephone
cables are wired in a crisscross fashion and are not compatible with Crestron
equipment. For further information, refer to the latest revision of Modular Cable
Requirements (Doc. 5682). This document can be obtained from the Downloads
page (CABLES and MANUAL Libraries) of Crestron’s website
(www.crestron.com). Search for MODULAR.PDF. New users are required to
register in order to obtain access to the FTP site.
NOTE: This port does NOT provide 24 direct current volts (VDC) for powering
other equipment.
CRESNET Port Pinouts
PIN DESCRIPTION PIN DESCRIPTION
1 Not Connected 4 NET- (Cresnet Z data) 2 Not Connected 5 GND 3 NET+ (Cresnet Y data) 6 GND
RS-232
This 6-pin, 6-position RJ11 modular jack is used for control of RS-232 peripheral
devices and to communicate with a personal computer (PC) when programming the
CEN-TVAV. Prior to switching between the programming mode and the RS-232
port, refer to “Special Considerations for Using the RS-232 Port for Uploading
Programs” on page 9. Refer to the table below for the pinouts.
RS-232 (PC) Port Pinouts
PIN DESCRIPTION PIN DESCRIPTION
1 CTS (Clear to Send) 4 TxD (Transmitted Data) 2 GND 5 RTS (Request to Send) 3 RxD (Received Data) 6 Not Connected
I/O (1-4, G)
Pins 1-4 of this Versiport may individually be used as programmable digital inputs,
digital outputs, analog inputs, or any combination of each. Digital inputs are rated 0 -
4 • Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV Operations Guide - DOC. 5720A
Page 9
24VDC, 20K ohms input impedance, logic threshold 1.25VDC. Digital outputs offer
250 milliamp sink from maximum 24VDC; catch diodes provide transient protection
for use with “real world” loads. Analog inputs are rated 0 - 10VDC, protected to
24VDC maximum, 20K ohms input impedance; pin-programmable 2K ohms pullup
resistor to +5V. The pin labeled G is the common ground for pins 1-4.
IR
This 3.5mm mini-jack is used by the STIRP (provided) to control an attached TV or
AV device. The jack accepts mono (2-conductor) or stereo (3-conductor) mini-plugs.
Multiple IR drivers may be loaded into the CEN-TVAV and a ST-SPL may be used
for control of multiple AV devices.
POWER OUT
WARNING: When the POWER IN cord is plugged into an energized outlet,
POWER OUT becomes energized. Crestron recommends connecting the TV or AV
device before plugging the POWER IN cord into an outlet.
NOTE: The maximum continuous current from the POWER OUT under any
external load shall not exceed a current limit that is suitable for the minimum wire
gauge and maximum length used for the interconnecting cable(s).
NOTE: The maximum load applied to the POWER OUT shall not exceed the rated
voltage and current as specified on the unit.
This receptacle provides AC power (refer to the rear panel label for details) for a TV
or AV device. The receptacle is hard-wired to the POWER IN cord and is NOT
protected with a fuse.
The power out receptacle may be programmed to sense whether the attached device
is OFF or ON. A large current detected by the receptacle is used to indicate that the
attached device is ON and the absence of (or very low) current indicates the device is
OFF. If the CEN-TVAV (or control system) detects that the device is ON, the
program can be coded to not allow the CEN-TVAV to attempt to turn it ON, which
would inadvertently turn it OFF. This is true if the IR driver does not have discrete
ON and OFF functions, but only a POWER function.
POWER IN
This attached power cord supplies operating AC power (refer to the rear panel label
and/or “Leading Specifications” section of this guide for details) to the CEN-TVAV
and the POWER OUT port. An internal fuse electrically protects the CEN-TVAV
circuitry from excessive power input.
Operations Guide - DOC. 5720A Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV • 5
Page 10
CEN-TVAV Indicators
There are 15 LED indicators located on the front panel of the CEN-TVAV. For the
descriptions of the front panel indicators, refer to the diagram below and the
following paragraphs.
CEN-TVAV Front Panel
TVAV CONTROL
TXDNETPWR RXD ERRLNK
CRESTRON
INPUT-OUTPUTETHERNET
1
3
TV/AV
IR
PWR
2
4
RS-232
RXD TXD IR IN
CEN-TVAV
PWR
This LED (green) is illuminated while the CEN-TVAV power-in cord is plugged
into an energized VAC outlet. There is no ON/OFF switch for the CEN-TVAV.
NET
This LED (yellow) illuminates when communication with Cresnet peripherals is
occurring or while processing commands from the PC (i.e., uploading,
programming). The connections to these devices are made through the rear panel
CRESNET port.
ETHERNET
These four front panel LEDs are active while the CEN-TVAV is connected to a LAN
or WAN through the rear panel ETHERNET port. The RXD (green) LED
illuminates during reception of Ethernet data and TXD (green) illuminates during
transmission of Ethernet data. The LNK (yellow) LED illuminates when there are
attachments to the Ethernet network and ERR (red) illuminates when an Ethernet
protocol error is detected.
INPUT-OUTPUT
These four LEDs (red) labeled 1-4 illuminate while the corresponding input or
output device that is connected to the rear panel I/O is active.
TV/AV
The PWR (green) LED is illuminated while the current sensor is detecting that the
TV or AV device connected to the power-out receptacle is ON. The IR (red) LED
illuminates when IR signals are being sent out the IR port.
RS-232
The RXD (red) LED illuminates when the CEN-TVAV is receiving serial data from
the RS-232 port. The TXD (red) LED illuminates when the CEN-TVAV is sending
data to the port.
NOTE: The IR receiver, for use with an optional handheld IR transmitter, is located
behind the red lens between the RS-232 and IR IN indicators.
IR IN
This LED (red) illuminates when the CEN-TVAV receives a valid IR code from an
optional handheld transmitter.
6 • Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV Operations Guide - DOC. 5720A
Page 11
pp

Leading Specifications

The table below and continued on the next page provides a summary of leading
specifications for the CEN-TVAV. Dimensions and weight are rounded to the
nearest hundredth unit.
Leading Specifications of the CEN-TVAV
SPECIFICATION DETAILS
Power Input Requirements: US 115VAC, 50-60 Hz, 6.6A maximum International 230VAC, 50-60 Hz, 5.5A maximum Power Output: US 115VAC, 50-60 Hz, 6A maximum International 230VAC, 50-60 Hz, 5A maximum Ethernet Network Type 10BaseT Ethernet Network Protocols TCP/IP, UDP/IP, ICMP (Ping), & CIP IR Reception Frequency 455kHz IR Reception Angle SIMPL Windows
CEN-TVAV Update File CNMXS-AV/Pro Update File CNRACKX/-DP Update File MaxAnalogSignals MaxDigitalSignals MaxNVRAM MaxProgramSize for SIMPL-C 256K (Ethernet section disabled with invalid
MaxProgramSize for SIMPL+ 512K Dimensions & Weight
Approximately 30 Version 1.52.01 or later 1 and TIO Files Version 109 or later Version 51205V.UPZ or later Version 51204X.UPZ or later Version 51204W.UPZ or later
3
2048
3
16373 Not A
IP Address of 0.0.0.0) 100K (Ethernet section enabled with valid IP Address)
Height: 1.70 in (4.32 cm) Width: 7.07 in (17.95 cm) Depth: 6.32 in (16.06 cm)
Weight: 3.63 lb (1.65 kg)
licable
o
centered on IR receiver.
1
2
2
2
4
5
1 The latest software version can be obtained from the Downloads page (SIMPLWIN
Library) of Crestron’s website (www.crestron.com)
. New users are required to
register in order to obtain access to the FTP site.
2 Filenames for update files have a UPZ extension and can be obtained from the
Downloads page (OPSYS Library) of Crestron’s website.
3 Maximum number of SIMPL Windows signals that CEN-TVAV can process.
4 The CEN-TVAV has a simulated clock and simulated NVRAM. If power is lost, the
clock and symbols utilizing simulated NVRAM do not maintain previous settings.
5 The weight listed is the combined weight of the CEN-TVAV, STIRP, 5-pin
connector, and modular cable.
As of the date of manufacture, this unit has been tested and found to comply with
specifications for CE marking.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Operations Guide - DOC. 5720A Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV • 7
Page 12

Setup

Cresnet Modular Cabling

NOTE: If making network connections to the Cresnet peripherals, refer to the latest
revision of the Crestron Network Modular Cable Requirements (Doc. 5682). This
document can be obtained from the Downloads page (CABLES and MANUAL
Libraries) of Crestron’s website (www.crestron.com). Search for MODULAR.PDF.
When calculating the wire gauge for a particular Cresnet run, the length of the run
and the load factor of each network unit to be connected must be taken into
consideration. If Cresnet units are to be daisy-chained on the run, the load factor of
each unit to be daisy-chained must be added together to determine the load factor of
the entire chain. If the unit is a home-run from a Crestron system power supply
network port, the load factor of that unit is the load factor of the entire run. The
length of the run in feet and the load factor of the run should be used in the following
resistance equation to calculate the value on the right side of the equation.
Resistance Equation
R <
The required wire gauge should be chosen such that the resistance value is less than
the value calculated in the resistance equation. Refer to the table below.
Wire Gauge Values
RESISTANCE (R) WIRE GAUGE
40,000
L x LF
416
618
10 20
15 22
Where:
R = Resistance (refer to next table). L = Length of run (or chain) in feet. LF = Load factor of entire run (or chain).

Cable Configuration for Programming

The CEN-TVAV may be programmed through the host control system or directly via
the local RS-232 port. To program the CN-TVAV at the RS-232 port, a modular
cable, an RJ11 to DB9F adapter and 6-conductor modular cable are required. These
components are not supplied but are part of the SmarTouch Programming Kit
(ST-PK). If available, use these components.
When programming, refer to the figure on the next page for a typical connection
diagram. Complete the following steps in the order provided to ensure proper
connection.
WARNING: When the POWER IN cord is plugged into an energized outlet,
POWER OUT becomes energized. Crestron recommends connecting the TV or AV
device before plugging the POWER IN cord into an outlet.
NOTE: The following procedure assumes that a touchpanel is being used as the
user interface. If a wireless hand-held transmitter is utilized, no connections to a user
interface need to be made.
8 • Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV Operations Guide - DOC. 5720A
Page 13
NOTE: The RJ11 to DB9F adapter is available commercially or contact Crestron
customer support for part number 15556.
NOTE: If an RJ11 to DB9F adapter and/or modular cables are not available, refer to
“Programming Cable Fabrication Specifications” on page 9.
Typical Connections when Programming
TO PC DURING
PROGRAMMING
CRESNETETHERNET RS-232
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
TO TOUCHPANEL
DURING
PROGRAMMING
I/O
1234G
IR
POWER OUT 6A MAX
TO VAC
OUTLET
POWER IN
115 VAC 50-60HZ
6.6A MAX
1. Attach the RJ11 to DB9F adapter to one end of the 6-conductor modular cable. (Not required if a PC to control processor cable is fabricated.)
2. Attach the RJ11 connector (of the adapter and cable combination) to the RS-232 port.
3. Attach the DB9 connector (of the adapter and cable combination) to an available COM port on the PC.
4. Attach the RJ11 connector of the modular cable supplied with the touchpanel (or fabricated touchpanel to control processor cable) to the CEN-TVAV port labeled CRESNET.
NOTE: The CRESNET port of the CEN-TVAV does NOT provide 24VDC for touchpanel operating power. The touchpanel must receive power from either a supplied external power pack or an internal battery.
5. Attach the other connector of the modular (or fabricated) cable to the touchpanel.
6. Plug CEN-TVAV power cord into VAC wall outlet or power strip.

Programming Cable Fabrication Specifications

In the event that modular cables or RJ11 to DB9F adapter is not available to program the CEN-TVAV at the RS-232 port, the table and diagram on the next page are provided so that the cable can be fabricated.
NOTE: The RJ11 to DB9F adapter is available commercially or contact Crestron customer service for part number 15556.
Operations Guide - DOC. 5720A Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV • 9
Page 14
RJ11 Modular Cable Pinouts
PIN DESCRIPTION PIN DESCRIPTION
1 CTS (Clear to Send) 4 TxD (Transmitted Data) 2 GND 5 RTS (Request to Send) 3 RxD (Received Data) 6 Not Connected
PC to Control Processor (CEN-TVAV) Cable Specification
REAR VIEW OF
CONNECTOR
1
6
2
7
3
8
4
9
5
(9-PIN FEMALE)
PAR T #
748047-1
2 3 5
7 8
TO PC
COM PORT
1 CTS 2
GND
3
RxD
4
TxD
5
RTS
6
n/c
TO RS-232
PART #
AWC10152-A
PORT
PART # 641337
1

Special Considerations for Using the RS-232 Port for Uploading Programs

The CEN-TVAV has a single RS-232 port that is used for uploading programs and communicating with RS-232 equipment for control purposes. Since the port is shared, the operation of the console port is slightly different from standard CNX systems that have a dedicated RS-232 console ports. When a program is loaded into a CEN-TVAV that uses the TVAVCOM-1 port, the program will initialize but the shared port will still be attached to the console. The program will run normally, but the TVAVCOM-1 port will effectively be “disconnected” from the system. This is done so other configurations (such as uploading SIMPL+ modules, setting the IP Table, etc.) can be done.
After the program is rebooted (using F10 in the Viewport or cycling operating power), the shared port is taken over by the TVAVCOM-1 port (if the TVAVCOM-1 symbol is present in the program) when the SIMPL program initializes. Note that SIMPL Windows will not convert the TVAVCOM-1 port if there are no signals or data coded in the port, or if the symbol is commented out. When the program initializes, the normal TVAV bootup messages will be issued out the TVAVCOM-1 port, i.e.:
TVAV Monitor v5.10.13 - 03/07/00 - interrupt serial i/o 512k flash memory, 512k SRAM, segment =F900 Press <esc> now to enter debug monitor
If there is a device hooked up to the TVAVCOM-1 port, the bootup message may be treated as false characters and cause device errors. It is possible to set the baud rate to DISABLE (pressing F8 while in the Viewport and selecting DISABLE) for the console port. This will cause the initial bootup message to not be displayed. In order to obtain communications with the CEN-TVAV through the RS-232 port, the following methods can be used:
10 • Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV Operations Guide - DOC. 5720A
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p
Set Baud Rate to Obtain Communication
BAUD RATE
If the baud rate was set to 'disable' for the console. If the baud rate was set to a rate other than 'disable' for the console but the rate is unknown.
If the baud rate was set to a rate other than 'disable' and the rate is known.
1. Set the viewport to 38400 N81 Baud via SETUP -> COMMUNICATIONS SETTING.
2. Disconnect the AC power from the CEN-TVAV.
3. Reconnect AC
4. Within the first 5-seconds, press the BREAK character ALT-K) in the viewport and observe the standard CEN-TVAV bootup message.
5. When the following message is displayed, press the space­bar to abort running the program. Otherwise, the CEN-TVAV will boot, the TVAVCOM-1 symbol will take over, and the console will be set to the DISABLE rate.
Booting from Flash Prom 6E00 Press <space> for cold start
6. To set the console baud rate, press F8 and select a new baud rate. This will force the console to show the bootup messages at bootup time.
1. Set the viewport to the baud rate the console is operating at or use "Establish Communications (Alt-B)" from the Diagnostics Menu.
2. Press BREAK (ALT-K) three times in succession and observe the following reply:
TVAV Console Enabled
STEPS TO PERFORM
ower to the CEN-TVAV.
The console port is always accessible, regardless of whether or not the program contains a TVAVCOM-1 port, if the console connection is established via "TCP/IP Console Connection" on page 19. To prevent the console switchover during program development, the TVAVCOM-1 port may be commented out. If the TVAVCOM-1 port is not programmed in SIMPL Windows (if the definition is present but the Port contains no data), then the console port will never be taken over and is always accessible.

Cable Configuration for Normal Operation

When operating the CEN-TVAV under normal conditions, refer to the figure on the next page for a typical connection diagram.
WARNING: When the POWER IN cord is plugged into an energized outlet, POWER OUT becomes energized. Crestron recommends connecting the TV or AV device before plugging the POWER IN cord into an outlet.
CAUTION: When the ETHERNET port is connected to a larger network via a hub, make sure that a straight (non-crossover type) Ethernet cable is used and that the cable is NOT connected to the UPLINK port of an Ethernet hub.
CAUTION: If making connections to the CRESNET modular port, DO NOT use 6-conductor telephone cables. Telephone cables are wired in a crisscross fashion and are not compatible with Crestron equipment. Use the modular cable provided.
Operations Guide - DOC. 5720A Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV • 11
Page 16
CAUTION: If making connections to the Cresnet peripherals from the CRESNET port, refer to “Cresnet Modular Cabling” on page 8.
NOTE: Refer to the latest revision of the STIRP Installation Instructions (Doc.
5674) for details to attach the STIRP near the IR sensor window of the TV or AV device. This document can be obtained from the Downloads page (MANUAL Library) of Crestron’s website (www.crestron.com). Search for STIRP.PDF.
NOTE: The power plug is used to connect or disconnect power from the unit. Other than making the power connection last, complete the connections in any order.
NOTE: An optional handheld IR transmitter must have an unobstructed line-of­sight to the IR receiver of the CEN-TVAV. Make sure nothing is between the transmitter and the CEN-TVAV that would prevent maximum signal reception.
Typical Connections for Normal Operation
TO LAN/WAN
VIA HUB
CRESNETETHERNET RS-232
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
TO CRESNET
PERIPHERALS
PERIPHERALS
TO STIRP OR
OTHER IR DEVICE
I/O
1234G
TO OTHER

Loading Crestron Control Software

Crestron control software is available in an electronic form; CD-ROM, email, or from Crestron’s website. Regardless of how and from where the software is obtained, this section provides the necessary installation steps. Before performing the procedures in this section, refer to “Cable Configuration for Programming” on page 8 for cabling instructions.
TO VAC OUTLET
POWER OUT 6A MAX
IR
TO TV OR
AV DE V I C E
POWER IN
115 VAC
50-60HZ
6.6A MAX

Installing Crestron Development Tools

Crestron provides software tools for programming the CEN-TVAV. Even if only the control software is being loaded into the hardware and there are no plans to do any programming, some Crestron development software must be installed on the PC. Currently, Crestron programming is accomplished with the use of the following development tools listed in the table shown on the next page.
NOTE: If the intent is to load software developed elsewhere, install SIMPL Windows only. To program control systems, install all three applications.
12 • Ethernet Enabled Programmable TV/AV Controller: CEN-TVAV Operations Guide - DOC. 5720A
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f
p
NOTE: The latest versions of these applications are available from Crestron’s website (www.crestron.com). Crestron ControlCD also contains a version (which may not be as current as the website version). To obtain a free copy of the CD-ROM, contact Crestron at 1-888-CRESTRON [1-888-273-7876]. Alternatively, complete a literature request from the Crestron website to obtain one.
Crestron Development Tools
DEVELOPMENT TOOL DESCRIPTION
SIMPL Windows Used to program the CEN-TVAV. VisionTools
DEAL for Windows Used for learning (using the optional CNXLIR) and
TM
Pro-e
Used to design touchpanel layouts and to program SmarTouch Systems.
maintaining IR driver files.
To avoid any procedural errors,
ollow the steps in the order
rovided.
Before installing any development tools, confirm that all other applications such as Microsoft
®
Office, etc. are closed. The website and CD provide instructions for installing the various tools. When initiating a custom install from the CD, the user is presented with a list of the software programs, documentation, and other resources. For each item, set or clear a checkbox to the left of the item to direct the installation program whether to install that component onto the hard drive. The size of the each item installed determines how much disk space is required. Each development tool contains a help file that can be opened from the Help pull-down menu. Refer to these files for additional information.

Initial Setup

After installing the desired development tool, various job files may be obtained from Crestron or other sources. Using Windows Explorer™, complete the following steps. These steps ensure that all job files reside on the hard drive (C:) in the Directory \CRESTRON\PROJECTS\MYJOB.
1. Navigate to the SIMPL directory on the hard drive. Assume that the default install directory is C:\CRESTRON.
2. Create a new folder for the project files. Although the folder where the files are placed is not critical, it is easier to manage projects if a logical structure is created. For example, create a new folder, called PROJECTS, underneath the CRESTRON directory. Create another folder, called MYJOB, under PROJECTS for the current job. The resulting pathname is C:\CRESTRON\PROJECTS\ MYJOB.
3. Copy the supplied files into the folder created in the last step. The source of the file determines the procedure.
From a floppy disk: Most floppy disks sent from Crestron contain a
common directory structure designed to make it easier to organize files. Copy the entire contents of the disk(s) including the directory structure.
From an EXE file: If a job is downloaded from the Crestron website
or is received via email, all files may have been compressed into a single, self-extracting archive. This archive has an EXE extension.
First, copy the EXE file into the directory stated in step 1, then double-
click on the file name to begin decompressing the file. The program asks for a location for the extracted files. In this case, browse for the same directory where the archive was copied. (Once files are extracted, retain the original EXE file in case files need to be restored.)
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From a ZIP file: If the downloaded job is from Crestron’s website or
e-mail, all files may have been compressed into an archive file with a ZIP extension.
For this ZIP file to be used by SIMPL Windows, select File | Import Archived Program from the Crestron Viewport. This will open a dialog box similar to the one shown below, after selecting the ZIP to import.
Import an Archived (ZIP File) Program Dialog Box
The job may be copied to any folder or directory, and the User IR, Macro, and SIMPL+ files will be copied to the proper directories. If a version of SIMPL Windows lower than 1.30.01 is being used, copy the ZIP file into the job directory stated in step 1, then extract the files with a program called WinZip. Obtain a copy of this program from their website (www.winzip.com) on the Internet. Extract the files into the same directory where the archive was copied. Once files are extracted, retain the original ZIP file in case the files need to be restored at any point. The User IR, Macro, and SIMPL+ modules will need to be copied to their proper directories manually.

File Types

There are quite a few file types involved with Crestron Possible Directory Structure
ontrol software. This section explains the different
c
types that might be encountered in each directory. In many cases, the supplied software is grouped into a number of subdirectories. The intent is to keep files organized. For example, after copying the files to the hard disk, the directory structure may appear as shown on the right.
NOTE: In this example, the Vt3501 and Vt3502directories represent two touchpanels that are part of the entire remote control system. Consult the connection sheets or other supplied information to determine which directory corresponds to a given touchpanel.
Ops Subdirectory - The file (described in the table below) in this subdirectory contains the CEN-TVAV operating system with which the program was tested.
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Ensure that the operating system version currently loaded is equal to or newer than the version included here, so that the program runs properly. For help with uploading an operating system, refer to “Updating the CEN-TVAV” on page 21.
File Types in Ops Subdirectory
FILE TYPE DESCRIPTION
.upz
Programs Subdirectory - The files (described in the table below) in this subdirectory contain the system program. This is the main program that loads into the CEN-TVAV and determines the exact functionality.
File Types in Programs Subdirectory
FILE TYPE DESCRIPTION
.asv SIMPL Windows auto-save file.
.bin This is the executable code for the CEN-TVAV.
.csz
.dip
.sig
.smp
.smw
.sm2 SIMPL Windows program backup file.
This is a control system file. For more information regarding these files, refer to "Updating the CEN-TVAV".
Crestron SIMPL+ archive. This archive contains all of the SIMPL+ executable code (from both user modules and Crestron modules) that the Transfer Program dialog will send to the CEN-TVAV. This is the default IP Table that contains the IP addresses of all of the ethernet devices in the system. It is generated when the program is compiled. This file contains information required by Test Manager (see SIMPL Windows help for more information) for debugging programs in real­time. It is generated each time the program is compiled. This is the SIMPL-C file that is generated from the SMW file when a program is compiled. In SIMPL Windows version 1.18 or lower, this file is what actually gets compiled into the BIN file. In versions after
1.18, this file may or may not be generated and is not required. This is the SIMPL Windows program file. It contains the source code for the main system program.
Userdb Subdirectory - The file (described in the table below) in this subdirectory is a user database IR driver that is needed to interface with certain IR-controlled devices. This driver differs from Crestron database IR drivers in that the former are included as part of a Crestron Database release.
File Types in Userdb Subdirectory
FILE TYPE DESCRIPTION
This is a user IR driver file. It is needed during the convert/compile process in order to properly compile the program. If recompilation of the program is necessary, use the Import Program option or copy any
.ir
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IR files received into the default user database directory (see SIMPL Windows help for more information). Alternatively, set the SIMPL Windows SIMPL Windows, this is accomplished from the Directories tab by selecting
userdb
Edit
directory to the directory where the macros exist. (In
|
Preferences
.)
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Ethernet Enabled Programmable TV/AV Controller Crestron CEN-TVAV
Usrmacro Subdirectory - The files (described in the table below) in this subdirectory are user macros, or special sub-programs that are integral parts of the main program. These differ from Crestron macros in that the former are supplied as part of the development software.
File Types in Usrmacro Subdirectory
FILE TYPE DESCRIPTION
This is a user macro file. It is needed during the convert/compile process in order to properly compile the program. To recompile the program, use the Import Program option or copy any UMC files
.umc
.um2 This is the user macro backup file.
UsrSPlus Subdirectory - The files (described in the table below) in this subdirectory contain the User SIMPL+ modules used in this system. To recompile the program, use the Import Program option or copy the USP and USH files received into the default user SIMPL+ directory. Alternatively, set the SIMPL Windows user SIMPL+ directory to the directory where the USP and USH files exist.
received into the default user macro directory (see SIMPL Windows help for more information). Alternatively, set the SIMPL Windows usermacro directory to the directory where the macros exist. (In SIMPL Windows, this is accomplished from the Directories tab by selecting
Edit
|
Preferences
.)
File Types in UsrSPlus Subdirectory
FILE TYPE DESCRIPTION
.uf
.usp
.ush
User SIMPL+ compiled file. This contains the executable SIMPL+ code for the CEN-TVAV. User SIMPL+ source code module. This file gets compiled by the SIMPL+ environment and also is editable by the user. User SIMPL+ header file. This file details how SIMPL Windows should model the gate as a symbol (i.e. how many inputs, outputs, etc.).
Touchpanel Directory - The files (described in the table below) in this subdirectory contain touchpanel projects (for example, Vt3501 and Vt3502 in the previous figure titled Possible Subdirectory Structure). Each project describes the exact graphical nature of the panel to which it uploads.
File Types in Touchpanel Subdirectory
FILE TYPE DESCRIPTION
.bmp, .pcx,
or .dib
.hex
.lgc
.vti and .vtl
.vtp
.vtz
These are graphic files that are needed by VisionTools for Windows (VTW) for recompiling touchpanel projects. This is the compiled touchpanel project file. This file is uploaded to non-TPS touchpanels. Logic files for existing SmarTouch products (such as ST-1500/ 1500C) that use VTW. Logic files for existing SmarTouch products (such as ST-1500/ 1500C or ST-1550/1550C) that use VTPro-e. This is the only VT Pro-e file required for a given project. It replaces the PRJ, PGF, and graphic (BMP, PCX, etc.) files that were part of VTW projects. This is the compiled touchpanel project file. This file is uploaded to TPS touchpanels.
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Crestron CEN-TVAV Ethernet Enabled Programmable TV/AV Controller

Obtaining Communications

To upload program files to the CEN-TVAV, it is necessary to first obtain communication with the device. Communication with the CEN-TVAV can be established via the local RS-232 port or TCP/IP. RS-232 communications is required to set IP address initially. Then TCP/IP communication is available.
Communication via RS-232 Port
Prior to completing the following steps, be sure the communication cable is properly connected as described in “Cable Configuration for Programming” on page 8.
1. Make sure that no programs accessing the COM port of the PC are running.
2. Select Start | Programs | Crestron | SIMPL Windows to start SIMPL Windows.
3. SIMPL Windows responds with an opening splash screen and may display the “What do you want to do?” dialog box. If so, close the dialog box.
4. As shown below, select Tools | Viewport to open the Crestron Viewport dialog box.
Accessing the Viewport
5. Refer to figure below. From the Setup menu, verify that Auto Baud Search is checked.
Verifying Auto Baud Search
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6. Refer to figure below. While the Viewport is displayed, select Setup | Communications (alternatively, depress Alt+D) to open the Port
Settings dialog box.
Accessing the Port Settings Dialog Box
7. Select the appropriate connection type. (If using the RS-232 port of the CEN-TVAV for the connection to the PC, refer to “Special Considerations for Using the RS-232 Port for Uploading Programs” on page 9 for further information.) Verify that an available COM port (COM 1 is shown below) is selected. Set the baud rate to 38400, the parity to None, the data bits to Eight, and the stop bits to One. Refer to the dialog box shown below for the remaining settings and click the OK button as shown to save the settings and close the box.
Port Settings Dialog Box
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8. Select Diagnostics | Check Operating System Version (alternatively, depress F5) from the Viewport. The Viewport may display a window as it scans various baud rates. Eventually, a message should appear in the Incoming section showing a version number. Such a response indicates that communications have been established.
If a “No Communications with Rack” error message opens, proceed to “Troubleshooting Communications” on page 19. If the baud rate of the CEN-TVAV was something other than 38400, the software automatically adjusts the baud rate to 38400.
TCP/IP Console Connection
Instead of communicating by plugging into each CEN-TVAV in a large installation via RS-232 in order to upload programs/firmware/etc., the CEN-TVAV console can be accessed via TCP/IP. Complete the following steps to establish communication with the CEN-TVAV.
1. If using the Stand-alone Viewport, open the Viewport and proceed to step 5. To access the Viewport via SIMPL Windows, select Start | Programs | Crestron | SIMPL Windows to start SIMPL Windows.
2. SIMPL Windows responds with an opening splash screen and may display the “What do you want to do?” dialog box. If so, close the dialog box.
3. As shown below, select Remote | TCP/IP | Connect to open the Crestron Viewport dialog box.
Viewport Connect TCP/IP Function
4. Enter the IP address of the CEN-TVAV, then click on the Connect button.
5. Observe the Viewport connect to the CEN-TVAV.

Troubleshooting Communications

If communications with the CEN-TVAV has not been established, follow the steps in this section to help remedy the problem.
1. If a program is already loaded into CEN-TVAV, refer to “Special Considerations for Using the RS-232 Port for Uploading Programs” on page 9 for further information.
2. Verify that the cable being used is correct. (If cable is not available, refer to “Programming Cable Fabrication Specifications” on page 9.)
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3. Repeat the “Communication via RS-232 Port” procedure on page 17 to establish communications.
4. Verify that the proper COM port on the PC has been selected. Some PCs have more than one COM port, some of which may be internal (e.g., for a modem). If verification can not be made, consult the user’s manual or contact the PC manufacturer.
5. Repeat steps 5 and 6 of the “Communication via RS-232 Port” procedure on page 17 to re-initialize communications.

Loading the System Program

To load the system program into the CEN-TVAV, use the Crestron Viewport or the Transfer Program option in SIMPL Windows. For consistency, the following procedure uses the Viewport. To upload a BIN file into the CEN-TVAV, complete the following steps in the order provided.
1. If the Crestron Viewport is not open, select Tools | Viewport to open the Viewport dialog box to connect to the CEN-TVAV.
2. Select File Transfer | Send Program (alternatively, depress Alt+P) to open the Cresnet Simpl Program dialog box.
3. Use the Browse button to locate the supplied BIN file.
4. As shown below, click the Send Program button to initiate program upload to the CEN-TVAV. A “Transfer in Progress” dialog box opens, but no response is required. If SIMPL+ files are present and the SIMPL+ Program(s) option is checked in the “What to Send” field, the associated files will be transferred after the program is transferred.
Cresnet Simpl Program Dialog Box
5. When a Query dialog box opens to create the permanent memory image, click No.
6. After transferring the program file, click the Check Program button to ensure that the file loaded properly. The information in the Current Program field of the Cresnet Simpl Program dialog box should update and display the file currently loaded. If the information does not update, repeat steps 3 through 5 of this procedure. If this does not remedy the problem, contact Crestron customer service for assistance.
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Loading Touchpanels

When programmed in the Local Processing Mode, the CEN-TVAV may utilize one or more touchpanels. Each panel must be set to the proper network identification (NET ID) and loaded with a touchpanel project in order to work properly in conjunction with the system program loaded in “Loading the System Program” on page 20. For each panel in the system, a separate HEX file describing the graphical elements of the panel is required. In some cases, where two or more panels are to be identical in usage, a single HEX file may be used.
To load a touchpanel project into the panel, use the Crestron Viewport or the Upload Project function in VisionTools Pro-e. For consistency, the steps that follow this paragraph use the Viewport. To upload a HEX file into the touchpanel, complete the following steps in the order provided.
1. Verify that the touchpanel is connected to the CEN-TVAV via the appropriate cable. Also, verify that the touchpanel is set to the proper NET ID. (This info should be available in the system connection sheets or directly from the programmer.)
2. If the Crestron Viewport is not open, select Tools | Viewport.
3. Select Diagnostics | Report Network Devices (alternatively, depress F4) and verify that the touchpanel to be loaded reports back and is at the expected NET ID.
4. Select File Transfer | Send Touchpanel (alternatively, depress Alt+T).
5. Set the NET ID to the ID of the touchpanel to be loaded.
6. Browse for the supplied HEX file and click the Open button. The file is sent to the CEN-TVAV and then over the Cresnet network to the touchpanel. Verify that the touchpanel displays a message saying that the upload is in progress.

Updating the CEN-TVAV

The CEN-TVAV contains an Operating System, a Monitor ROM, and TCP/IP Stack. Although there are separate components, they are packaged together in a Control System Update File. Control system update files have the UPZ extension. It is often necessary to update a control system if new features have been implemented (such as support for new hardware or new language constructs) or if programming “bugs” have been corrected.
NOTE: SIMPL Windows version 1.40.07 or later is required to update the UPZ. When the UPZ is loaded, the program and SIMPL+ modules will be erased so they must be reloaded after a UPZ is loaded.
The following procedure is recommended to load a new UPZ file into the CEN-TVAV.
1. Establish communications with the CEN-TVAV by performing “Obtaining Communications” on page 17.
2. From the Crestron Viewport, select File Transfer | Update Control System as shown on the next page.
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Accessing the Update Control System Dialog Box
3. The Update Control System dialog box, shown below, offers the option to enter the path name of a new update file. If the path name is not known, use the Browse button to navigate to a list of available update files. When browsing, choose only update files with a UPZ extension.
Update Control System Dialog Box
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NOTE: After a file is selected, the “Update Control System” dialog box, as shown below, will query the CEN-TVAV to determine what versions of the Operating system, Monitor ROM, and TCP/IP Stack are currently running.
4. To start the transfer, click the Send button as shown below. The transfer dialog will display the progress in updating the selected components.
Example Update Control System Dialog Box
5. As a result of the update, a dialog box (similar to as shown below) may open and the SIMPL program (and possibly SIMPL+ modules) must be cleared. As shown, click the Yes button.
Continue with transfer? Selection Box
6. Upload the SIMPL program and SIMPL+ modules after the transfer is complete.
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Ethernet Setup

This section explains how to configure a CEN-TVAV to communicate over Ethernet using the TCP/IP. These procedures assume that the CEN-TVAV has been powered up. Connection to a LAN/WAN via a hub is not required for these procedures.

Initial IP Setup

NOTE: This initial IP setup MUST be done via the RS-232 port. Before performing the procedures in this section, refer to the “Cable Configuration for Programming” on page 8 for cabling instructions. Thereafter, communications may be achieved by using the Crestron Viewport to directly connect to the IP address assigned to the CEN-TVAV. It is assumed that the user has communications with the CEN-TVAV and the appropriate update file has been loaded.
1. From the Crestron Viewport, select Functions | Set Control System IP Information, as shown below.
Set IP Information via Viewport
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2. Observe a dialog box similar to as shown below. As shown, the CEN-TVAV does not have an IP address assigned to it.
IP Address Dialog Box
3. Refer to the tables below and on the next page and enter the network IP values.
NOTE: If an invalid IP address is entered, the subnet mask may be CHANGED AUTOMATICALLY BY THE EQUIPMENT to an appropriate subnet mask.
NOTE: To TURN OFF the TCP/IP stack, an IP address of 0.0.0.0 can be entered, no IP Mask or Default Router would be required.
SETTINGS FOR NETWORK WITH
CRESTRON ONLY EQUIPMENT
If the CEN-TVAV is being placed on a corporate LAN or a LAN with other equipment besides Crestron equipment, the IP Address, IP Mask, and Default Router (also known as Gateway) will be provided from an MIS Department or other network administrator. Other Crestron IP control/CEN devices on this network would require that their IP Address, IP Mask, and Default router also be obtained by the MIS department or other network administrator.
Reference Guidelines
First Octet of Zero and 127 are reserved. Class A: First octet ranges from 1 to 126 Default Subnet Mask: 255.0.0.0 Class B: First two octets range from 128.1 to 191.254 Default Subnet Mask: 255.255.0.0 Class C: First three octets range from 192.0.1 to 223.255.254 Default Subnet Mask: 255.255.255.0 Class D: 224.0.0.0 to 239.255.255.254 (Not available for general use, reserved for multicast systems.) Class E: 240.0.0.0 to 255.255.255.254 (Not available for general use, reserved for IAB use.)
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p
g
SETTINGS FOR NETWORK WITH
NON-CRESTRON EQUIPMENT
Recommended Settin
IP Address 192.168.X.Y IP Mask 255.255.0.0 Default Router 0.0.0.0
Class Ranges:
Class A: 10.X.Y.Z Class B: 172.16.X.Y to 172.31.X.Y Class C: 192.168.0.X to 192.168.255.X Other Crestron IP control/CEN devices on this LAN would conform to similar
arameters.
4. On the “Set Control System IP Address” dialog box, click OK to set the entered values.
5. The reboot dialog box as shown below opens. Click Yes to reboot the CEN-TVAV and continue.
Reboot Dialog Box
s
(X, Y and Z range from 0 to 255)
6. You will receive a confirmation message that the IP information has been setup. After the system reboots, select Function | Cold Boot, to view the IP Information.
NOTE: If an error that the viewport could not setup the IP information opens, verify that the CEN-TVAV has been updated to the minimum operating system required for Ethernet functionality. If the CEN-TVAV still cannot set the IP information, contact Crestron customer service for assistance.

IP Table Setup

Ethernet devices that are addressed by the CEN-TVAV may have their IP addresses set either in the SIMPL Windows program or through the Crestron Viewport using a PC. Just as each Cresnet device is assigned a Cresnet NET ID, e.g. 03 through FE, to be used when programming, an Ethernet device is assigned an IP ID which also may range from 03 through FE. Ultimately, each IP ID is converted into an actual IP address through an IP table that exists inside the CEN-TVAV.
NOTE: The CEN-TVAV has a limit of non-zero entries that may be entered into the IP table. Although those entries may be placed anywhere in the table (position 03 to FE), attempting to place more than seven (7) non-zero entries in the table will result in an error message. Mark the CNMSX-PRO entry as the one and only “master” entry.
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Adding Devices and IP Table Setup in SIMPL Windows
To add Ethernet devices to your program, in the SIMPL Windows' Configuration Manager, drag an Ethernet device, e.g. a CEN-IO or a Virtual Touchpanel symbol, into the program. Drop it onto the "Ethernet Units" arrow underneath the "Cresnet Units" arrow. (If the arrow is not visible in the System View window, pull the window divider down further.)
1. Double click on the icon and assign an IP ID and a corresponding IP address in the tabbed configuration dialog titled "IP Net Address".
2. In the SIMPL Windows Program Manager, connect signals to the "Virtual Touchpanel" symbol, exactly as you would to a regular wired Touchpanel symbol.
NOTE: For more detailed information, refer to the SIMPL Windows help file by selecting Help | Help Topics. Select the Index tab, type in IP Table, then select Adding Ethernet Devices to a SIMPL Windows Program.
When the SIMPL Windows program is compiled, the compiler creates an IP table consisting of the IP IDs and the IP addresses for the various Ethernet devices. During upload, choose whether to load this IP table or whether to use the table that already exists in the CEN-TVAV.
Changing the IP Table via Crestron Viewport
You can modify the corresponding IP address for any IP ID without changing or reloading the program by changing the IP table directly. From the Crestron Viewport, select Functions | Setup IP Table then click the Retrieve Current IP Table from Control System button. This will extract the IP table from the CEN-TVAV and list it in the dialog box. Modify or delete existing entries or add new ones. When all the necessary changes have been made, save the new table to disk and/or load it back into the unit. Do not overwrite the IP table in the CEN-TVAV the next time the program is uploaded, unless the addresses in the program supercede those in the current IP table.
NOTE: For more detailed information, refer to the SIMPL Windows help file by selecting Help | Help Topics. Select the Index tab, type in IP table, then select Changing IP Addresses without Changing the Program.
Crestron e-control™ IP Table Information
It is extremely important that the IP ID in the SIMPL Windows program match the IP ID (sometimes called the Cres ID) encoded in the Crestron e-control Software Development Kit (SDK) object by the developer of the Web page or Visual Basic® program.
If more than one PC uses the same IP ID for a connection (e.g. each loads the same Web page), the CNX Gateway will duplicate all packets that are received from the CEN-TVAV to each of the identical IP IDs. This is known as touchpanel tracking. The IP address that is typed into the virtual touchpanel devices in the SIMPL Windows program is the IP address of the CNX Gateway, not of the individual PCs (running a web browser or Active CNX application). This is because individual PCs may change, but the CNX Gateway normally does not.
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Communicating via Ethernet

NOTE: Before performing this procedure, refer to the “Cable Configuration for Normal Operation” section of this operations guide for cabling instructions.
The Crestron Viewport may be used to communicate with the CEN-TVAV via Ethernet. To connect the Viewport to the unit, perform the following procedure.
1. In the Viewport, select Remote | TCP/IP | Connect as shown below.
Viewport Connect TCP/IP Function
2. Enter the IP address of the configured CEN-TVAV and click the Connect button. (Within the address, X and Y may range from 0 to
255. In the example shown below, X is 135 and Y is 246.)
Connect TCP/IP Address
3. The message shown below signifies a successful connection.
Crestron Terminal Protocol Console Opened
4. Perform any of the diagnostics and features that the viewport provides.

Troubleshooting Communications via Ethernet

NOTE: Before performing this procedure, refer to the “Cable Configuration for Normal Operation” on page 11 for cabling instructions.
You can PING the CEN-TVAV from a MS-DOS® prompt (Windows 95/98/Me) or a Command Prompt (Windows NT/2000). When the CEN-TVAV is at address
192.168.X.Y (Within the address, X and Y may range from 0 to 255.
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In the example shown below, X is 135 and Y is 246.), the unit should reply and there should be no packet loss.
NOTE: Verify that the IP Settings of the CEN-TVAV are correct, and that the PC used to ping the unit can ping other devices that are on the CEN-TVAV's subnet.
MS-DOS or Command Screen

Programming with SIMPL™ Windows® or SIMPL+

SIMPL (Symbol Intensive Master Programming Language) is an easy-to-use programming language that is completely integrated and compatible with all Crestron system hardware. The objects that are used in SIMPL Windows are called symbols. SIMPL Windows offers drag and drop functionality in a familiar Windows environment.
SIMPL Windows is Crestron Electronics' software for programming Crestron control systems. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system.
The next three sections describe a CEN-TVAV within SIMPL Windows. The first section details the programming modes of the CEN-TVAV, the second section describes typical CEN-TVAV applications, and the third section provides the location of example programs.
NOTE: The following descriptions assume that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software.
NOTE: If programmed with SIMPL Windows, the CEN-TVAV may be loaded with a BIN file of 250K or less, and for SIMPL+, the unit is limited to 256K. Descriptions and examples are provided in the following sections.
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Programming Modes

The CEN-TVAV may be utilized three ways to perform different functions; Local Processing, Remote Processing, and Mixed Modes. As shown below, the CEN­TVAV and its supporting devices have been added to SIMPL Windows.
New SIMPL Windows’ Devices for Programming the CEN-TVAV
NOTE: Refer to “Leading Specifications” on page 7 of this Operations Guide for the version of SIMPL Windows required to program the CEN-TVAV.
NOTE: The CEN-TVAV contains no NVRAM. It has “simulated” NVRAM, meaning that conventional (volatile) memory is mapped into the NVRAM space. When power is disconnected, the contents of memory are lost. Rather than restrict the usage of NVRAM symbols (such as RAM, SMEM, etc.), the mapping allows some SIMPL programs to use NVRAM for runtime calculations. Runtime calculations are not essential if power is lost and are reset at startup (i.e. such as putting names into an SMEM when using the QUE symbol).
NOTE: The CEN-TVAV also does not have a hardware clock. The clock must be reset at startup.
NOTE: The compiler will detect usage of NVRAM symbols or DEVICE SYSTEM (real time clock driver) and flag it in the error log as warnings when programming.
Local Processing Mode
In the Local Processing Mode, the CEN-TVAV is programmed to access and control its local hardware ports. Use the Configuration Manager workspace (Project | Configure System) in SIMPL Windows to select and configure all the devices that need to be included into the system. From the Control Systems folder in the Device Library select CEN-TVAV. Drag and drop the CEN-TVAV into System View and the symbol appears as shown on the next page.
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System View of the Local Processing Mode CEN-TVAV in SIMPL Windows’ Configuration Manager
Remote Processing Mode
In the Remote Processing Mode, the CEN-TVAV does not contain a program. The slots and Cresnet devices are accessed solely from the host control system that generates all the proper network packets to control the hardware. To utilize a CEN-TVAV as a peripheral, drag and drop the "CEN-TVAV Remote Processing" from the "Ethernet Control Modules" on to the Ethernet slot in the CNMSX. The CEN-TVAV appears in the program view as shown below.
NOTE: In the diagram below, all 16 channels of the CEN-ISC(R) device are not shown for clarity.
Remote Processing Mode CEN-TVAV in SIMPL Windows’ Program View
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Mixed Mode
SIMPL Windows contains InterSystem Communication (ISC) devices that reside in a slot of the CEN-TVAV. When the CEN-TVAV is operating in purely a Local Processing Mode using CEN-ISC(L) or purely a Remote Processing Mode using CEN-ISC(R), the ISC's are not used and may be commented out. The advantage of ISC's is best utilized in the CEN-TVAV Mixed Mode. The program residing in a CEN-TVAV requires the CEN-ISC (16 Channels) to be dropped on the CEN-ISC slot in order to use the ISC's. Each ISC has digital, analog, and serial I/O functions that are similar to an intersystem communications symbol (XSIG), though it does not function like an XSIG in the underlying ops.
Combinations of Local Processing Mode and Remote Processing Mode can be used. A program can reside inside the CEN-TVAV running logic (SIMPL and SIMPL+ code) and also accessing the local hardware. A peripheral definition can also reside inside the host control system and also access the CEN-TVAV local hardware. It is possible, for example, to write the code such that the TVAVIR-1 is driven both from the host unit and the CEN-TVAV itself.
Only the TVAVIR-1 and TVAVIO-5 can be controlled by both the remote unit and the CEN-TVAV. Logic for these can exist in both the remote and local programs. The TVAVIRGW and TVACOM-1 can be controlled by only one program, either the remote OR local program. If this information needs to pass to the other system, use the ISC(s) to share logic to the other program. If the TVAVIRGW or TVAVCOM-1 is defined in the local program, it will not send this information to the remote program even if it is also defined in the remote program. In this situation, ISC(s) must be utilized.
NOTE: In the diagram below, all 16 channels of the CEN-ISC(R) device are not shown for clarity.
Mixed Mode CEN-TVAV in SIMPL Windows’ Program View

Programming Descriptions

The next two sections describe example utilization of the CEN-TVAV. Each includes wiring descriptions and programming or configuration guidelines.
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Wiring and Programming
In this description, a CNMSX-PRO is used as the host control system. It is also valid to use a CEN-TVAV as a master unit to slave CEN-TVAV's. As shown below, an RS-232 controlled VCR is physically wired to the CEN-TVAV. A macro exists that has PLAY, STOP, FFWD, REW, PAUSE and RX$ on the inputs and PLAY-F, STOP-F, FFWD-F, REW-F, PAUSE-F, and TX$ on the outputs. One way to code this is to put the macro into the CNMSX-PRO program and hook up the TX$ and RX$ to the TVAVCOM-1 port to control the VCR. It is recommended to put the macro inside the CEN-TVAV, and hook the TX$ and RX$ up to the TVAVCOM-1 locally in the CEN-TVAV. The transport controls and feedback would be hooked up to the ISC symbol.
Typical Wiring #1
ETHERNET HUB
CNMSX-PRO
VT-3500
CEN-TVAV
WIRING LEGEND
RS-232
CONTROLLED VCR
CRESNET ETHERNET RS-232
UPLINK TO
REST OF
ETHERNET
The two diagrams below show the control system side and the CEN-TVAV side ISC's. As an example of a signal path, the user would press a button on a touchpanel on the control system that would activate signal VCR-PLAY. The signal would be packaged for transport over Cresnet (containing the destination Cresnet ID, Slot 5, and Port 1). The receiving CEN-TVAV would decode it, and send it to Slot 5, ISC 1, Signal 1, which would activate the signal TVAV-VCR-PLAY which would in turn put the VCR into Play. The return path for TVAV-VCR-PLAY-F is similar.
Detail View of the Remote Side (CNMSX-PRO) ISC(R) Symbol in SIMPL Windows’ Programming Manager
Detail View of the Local CEN-TVAV Side ISC(L) Symbol in SIMPL Windows’ Programming Manager
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Wiring and Configuration
Shown below, a CNMSX-PRO is wired to a remote processing CN-TVAV through its Cresnet and is communicating with two CEN-TVAV units over Ethernet cabling. The CEN-TVAV #1 has two Cresnet devices wired to it, a VT-3500 touchpanel and a CNSC-1 slide controller, and CEN-TVAV #2 has no Cresnet peripherals. The CNMSX-PRO also communicates with a CEN-IO via Ethernet.
Typical Wiring #2
ETHERNET HUB
CNMSX-PRO
192.168.8.1
CN-TVAV
NET ID 04
CEN-TVAV #1
192.168.8.2
ST-CNB
VT-3500 CNSC-1
CEN-TVAV #2
192.168.8.3
WIRING LEGEND
CEN-IO
192.168.8.4
CRESNET ETHERNET
UPLINK TO
REST OF
ETHERNET
The diagram below and continued on the next page shows the configuration of the systems (in a simplified diagram) so that the CNMSX-PRO communicates properly with the CEN-TVAV's, CN-TVAV, and CEN-IO units. The system is also configured so that the CNMSX-PRO communicates with the local Cresnet system on the first CEN-TVAV.
Typical Configuration (1 of 2)
CNMSX-PRO 192.168.8.1
CNMSX-PRO SLOTS
CEN-TVAV#1 192.168.8.2
IP.ID 03: CEN-TVAV
SL O T 1:T VAV IR-1 SL O T 2:T VAV IRGW SL O T 3:T VAV IO-4 SLOT 4:TVACOM-1 SLOT 6:CRESNET NETID 03: VT-3500 NETID 15: CNSC-1 SLOT 7:CEN-ISC(R) PORT 1: CEN-ISC(R) ... PORT 16: CEN-ISC(R)
IP.ID 04: CEN-TVAV
SL O T 1:T VAV IR-1 SL O T 2:T VAV IRGW SL O T 3:T VAV IO-4 SLOT 4:TVACOM-1 SLOT 5:CEN-ISC(R) PORT 1: CEN-ISC(R) ... PORT 16: CEN-ISC(R)
CEN-TVAV
SL O T 1: T VAV IR- 1 SLOT 2:TVAVIRGW SL O T 3: T VAV IO- 4 SLOT 4:TVACOM-1
SLOT 7:CEN-ISC(L) PORT 1: CEN-ISC(L) ... PORT 16: CEN-ISC(L)
CEN-TVAV#2 192.168.8.3
CEN-TVAV
SL O T 1: T VAV IR- 1 SLOT 2:TVAVIRGW SL O T 3: T VAV IO- 4 SLOT 4:TVACOM-1 SLOT 5:CEN-ISC(L) PORT 1: CEN-ISC(L) ... PORT 16: CEN-ISC(L)
IP TABLE OF CEN-TVAV#1
03: 192.168.8.1 (CNMSX-PRO) *
IP TABLE OF CEN-TVAV#2
04: 192.168.8.1 (CNMSX-PRO) *
* MARKED AS "MASTER" ENTRY
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Example System Configuration (2 of 2)
IP.ID 05: CEN-IO
NET.ID 04: CN-TVAV
SL O T 1:T VAV IR-1 SL O T 2:T VAV IRGW SL O T 3:T VAV IO-4 SLOT 4:TVACOM-1 SLOT 5:CN-ISC(R) PORT 1: CN-ISC(R) ... PORT 16: CN-ISC(R)
IP TABLE OF CNMSX-PRO
03: 192.168.8.2 (CEN-TVAV #1) 04: 192.168.8.3 (CEN-TVAV #2) 05: 192.168.8.4 (CEN-IO)
CEN-IO 192.168.8.4
IP.ID 05: CEN-IO
CN-TVAV NET ID 04
NET.ID 04: CN-TVAV
SL O T 1: T VAV IR- 1 SLOT 2:TVAVIRGW SL O T 3: T VAV IO- 4 SLOT 4:TVACOM-1 SLOT 5:CN-ISC(L) PORT 1: CN-ISC(L) ... PORT 16: CN-ISC(L)
IP TABLE OF CEN-IO
05: 192.168.8.1 (CNMSX-PRO) *
* MARKED AS "MASTER" ENTRY

Example Programs

Example programs for the CEN-TVAV are available from the Downloads page (EXAMPLES Library) of Crestron’s website (www.crestron.com). Search for CEN-TVAV.ZIP that contains two example programs, associated files and a README.TXT file that describes the programs. New users are required to register in order to obtain access to the FTP site.

Problem Solving

Troubleshooting

The table shown below and on the next page provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
CEN-TVAV Troubleshooting
TROUBLE
CEN-TVAV has no power and POWER indicator LED does not illuminate. TV or AV device not receiving power. CEN-TVAV does not communicate with the LAN.
POSSIBLE
CAUSE(S)
VAC at wall outlet or power strip is not available. CEN-TVAV internal fuse bad.
VAC at wall outlet or power strip is not available. Device faulty. Refer to manufacturer's documentation. Improper Ethernet cable connections.
Improper IP address. Verify IP address.
Verify VAC at wall outlet or power strip is available.
Perform the "Internal Fuse Replacement" procedure following this table.
Verify VAC at wall outlet or power strip is available.
Verify cable connections with LAN: proper connection is used, cable intact, and connections are secure.
CORRECTIVE ACTION
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CEN-TVAV Troubleshooting (continued)
TROUBLE
CEN-TVAV does not communicate with the control system. TV or AV device does not respond.
POSSIBLE
CAUSE(S)
Improper SIMPL Windows programming.
STIRP not positioned properly. Wrong manufacturer or model number for IR driver. Incorrect panel screens are in touchpanel.
Verify that the control system IP table is set up properly.
Verify placement of STIRP. *
Verify device definition.
Use the software to open the project and verify that each button that is suppose to control the device has a join number and the command associated with it lists "SEND<device name> <function name>" (e.g., SEND LIV_RM_VCR PLAY). Download the touchpanel screens again.
CORRECTIVE ACTION
*
Refer to the latest revision of the STIRP Installation Instructions (Doc. 5674) for details to attach the STIRP near the IR sensor window of the TV or AV device. This document can be obtained from the Downloads page (MANUAL Library) of Crestron’s website (www.crestron.com). Search for STIRP.PDF.

Internal Fuse Replacement

The circuitry of the CEN-TVAV is electrically protected by an internal fuse. If the fuse blows (opens), no power is provided to the circuitry (the POWER OUT receptacle remains energized). To replace the fuse, perform this procedure. The only tools required are a grounding strap (or grounded work station) and a #1 Phillips tip screwdriver.
WARNING: Use extra caution when working with 100-125VAC or 220-250VAC. These voltages present an extreme hazard if inadvertent contact is made. Make sure that the POWER IN line plug is disconnected from the power source before performing this procedure.
CAUTION: The CEN-TVAV contains electro-static discharge (ESD) sensitive devices. Perform the following procedure while wearing a grounding strap that is properly grounded or on a grounded work station to avoid damaging the unit.
CAUTION: If disconnecting the CEN-TVAV from the power source, DO NOT pull the POWER IN cord. Disconnect power by pulling the POWER IN plug from the source.
NOTE: The internal fuse only protects the CEN-TVAV circuitry. This fuse DOES NOT protect the POWER OUT receptacle.
1. Disconnect the POWER IN plug from the power source.
NOTE: Although not required, it is recommended to label and disconnect each cable (POWER IN line excluded) from the rear panel ports of the CEN-TVAV.
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2. Turn the CEN-TVAV over to bottom-side up.
3. Refer to the diagram below. Using a #1 Phillips screwdriver, remove the four cover screws.
Remove Cover Screws
4. Slide the cover rearward and remove.
5. Turn the CEN-TVAV over to top-side up.
6. From the front panel, the fuse assembly is located at the left-rear corner of the CEN-TVAV. As shown below, remove fuse by pulling top of fuse straight up.
Remove Fuse
NOTE: If a resistance checker is available, verify that fuse is open/maximum resistance. If fuse is good/no resistance, contact Crestron customer service. If fuse is verified open, continue to the next step.
7. Replace fuse with same type and rating. As shown on the next page, align the fuse and fuse base pins and install.
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Install Fuse
8. Slide the cover from the rear of the CEN-TVAV forward.
9. Turn the CEN-TVAV over to bottom-side up.
NOTE: The inner-most screw holes of the cover and CEN-TVAV are machined for unit rack mounting and do not accommodate the cover screws. Do not install the cover screws into the inner-most screw holes.
10. Install the four cover screws that were removed in step 3 into the outer-most screw holes and tighten to finger-tight, then using a #1 Phillips screwdriver, tighten an additional 1/8-turn.
11. Turn the CEN-TVAV over to top-side up.
NOTE: If the cables were labeled and disconnected from the rear panel ports of the CEN-TVAV, reconnect each cable.
12. Connect the POWER IN plug to the power source.

Further Inquiries

If after reviewing this Operations Guide, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team by calling:
• In the US and Canada, call Crestron’s corporate headquarters at 1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
• In Europe, call Crestron International at +32-15-50-99-50.
• In Asia, call Crestron Asia at +852-2341-2016.
• In Latin America, call Crestron Latin America at +5255-5093-2160.
• In Australia, call Crestron Pacific at +613-9480-2999.
For local support from exclusive Crestron factory-trained personnel in New Zealand call Amber Technologies at +649-410-8382.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the CEN-TVAV, additional information and programming examples may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
The Downloads page of the Crestron website (www.crestron.com to the location and description of each update. Check the site periodically for update availability and its subjective value.
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Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
LICENSE TERMS
Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit (“CPU”) owned or leased or otherwise controlled exclusively by You, and (c) only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron.
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron.
If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services; or (c) pursuant to any rental, sharing or “service bureau” arrangement.
The Software is designed as a software development and customization tool. As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk.
The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing.
OTHER LIMITATIONS
You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your license is also terminated.
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.
You may not reverse engineer, decompile, or disassemble the Software.
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, or Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the Software and (c) You agree to comply with the Export Laws.
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver.
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If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component parts.
PROPRIETARY RIGHTS
Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.
Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-tree, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same.
Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.
GOVERNING LAW
This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles. Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods, shall not apply to this Agreement.
CRESTRON LIMITED WARRANTY
CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a period of ninety (90) days from the date of receipt, and (b) that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your exclusive remedy for any claim or loss arising from the Software.
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended, or if it as been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly obtained, or removed.
Notwithstanding any agreement to maintain or correct errors or defects Crestron, shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from (1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not maintained in accordance with the manufacturer’s specifications; or causes other than ordinary use; (2) improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware; or (4) modification of, alteration of, or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.
ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND (PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES.
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Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft
Corporation.
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Glossary of Terms

CIP
Cresnet (over) Internet Protocol is a combination of Cresnet and Internet protocols. On a regular Cresnet network (such as a CNMSX talking to a CT-3000 touchpanel) the low-level protocol that handles communications (such as "Digital 1 Pressed on Cresnet ID 05") is called Cresnet Protocol. The same protocol is used when speaking eControl devices (CEN-COM, CEN-IO, eControl touchpanels, TPS touchpanels over ethernet, etc.), except that it is packaged into the IP protocol that is used on the Internet and referred to as Cresnet over Internet Protocol.
CTP
Crestron Terminal Protocol is the protocol used when the viewport establishes a connection via REMOTE -> TCP/IP CONNECT and only an IP Address is given. The port number is assumed to be 41795, which is the port number that CTP uses for communications.
CNX Control System
A CNX control system is any Crestron control processor in the CNX product line. Currently, these include the integrated control systems CNMSX-PRO and the CNMSX-AV and modular control system CNRACKX/-DP.
Cresnet ID
Cresnet ID, a unique identity code ranging from 03 to FE (in hexadecimal), is given to all devices that communicate using the Cresnet network protocol.
Default Router
A default router is a router that sends packets within the local network to destinations outside of the local network, or receives them from outside and propagates them onto the local network. It is also referred to as a Gateway.
Ethernet Hub
Inexpensive four to 16 port devices that provide a way to physically tap into an existing Ethernet connection and expand the plugs available, but do not perform any packet routing.
Gateway
See Default Router above.
IP Address
Internet protocol address is a unique number that is used to represent every single computer in a network. All the computers on the Internet have a unique IP address. The format of the IP address is four numbers separated by dots (e.g., 198.168.0.1).
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IP ID
The IP ID is a two-digit hexadecimal number that is used to differentiate a given device from a group of Ethernet devices in a control system with the same IP address. Just as the Net ID is used to distinguish between identical devices within a SIMPL Windows program, the IP address for a specific IP ID in the control system’s IP table must be set to the IP address of the given device. Furthermore, the IP ID in the given device’s static master table must be set to the IP address of the control system.
IP Mask
An IP mask is a pattern of bits in IP address format (e.g. 255.255.255.0) which, when "and"ed with your IP address, produces a network address. If an outgoing packet's network address has the same network address as the source of the packet, it is sent on the local network wire, to be received by a device on that local network. Otherwise, it is sent to the gateway, to be routed to a device existing on another network. The IP mask for any device should be assigned by whoever manages the local network. An IP mask is also referred to as a Subnet Mask.
IP MTU
IP MTU is the maximum packet size that the device can transmit. It is not necessary to change this value from 1500 for an all Ethernet network.
IP Table
An IP table lists IP IDs and their corresponding IP addresses. This table is maintained inside each CNX control system, though it may be generated by a SIMPL Windows program, or edited manually using the Viewport utility.
MAC Address
MAC address is a unique hardware address assigned to every network device in use. The MAC address is assigned by Crestron at the factory and is never changed.
MASTER LIST
Master list is a list of Crestron Internet Protocol (CIP) enabled devices that will be informed of any changes in the state of the controlled device. The device accepts commands from the addresses of these masters.
Network Address
A network address is a pattern of bits in IP address format that is shared by all network devices on a given local network. For example, network address
192.168.2.0 describes the local network where all devices have an IP address of
192.168.2.x, where x is any value from 1 to 254.
NMS TRAP CATCHER
NMS trap catcher is the address of a SNMP monitoring station that sends any alarm messages that the monitored device wishes to send.
Router
Router is a communications device that routes data between networks.
Subnet Mask
See IP mask above.
TCP/IP
TCP/IP stands for Transmission Control Protocol/Internet Protocol. It is quite simply a standard set of protocols that govern the basic workings of the Internet that was implemented in 1982.
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The TCP part is all about ensuring that data is transmitted correctly between two computers. If any errors occur these are detected and the data is retransmitted. The data transmitted is split up into small portions called data packets. The IP part of TCP/IP is how these data packets are moved from one point to another. Each computer on the Internet has a unique IP address and the data packets are moved from the source to the destination through many different computers which is controlled via TCP/IP. This protocol is used on the Internet and also by computers which are part of a LAN.
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