Crestron CEN-RGBHV Operating Manual

Crestron CEN-RGBHV Wideband RGB Matrix Switcher Operations Guide

Important Safety Instructions

This document was prepared and written by the Technical Documentation department at:
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding­type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Disconnect power prior to connecting or disconnecting equipment.
WARNING:
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE. THE APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING. OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHOULD NOT BE PLACED ON THE APPARATUS.
WARNING:
TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE COVER. THERE ARE NO USER SERVICEABLE PARTS INSIDE. ONLY QUALIFIED SERVICE PERSONNEL SHOULD PERFORM SERVICE.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS: RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
THIS IS AN APPARATUS WITH CLASS I CONSTRUCTION. IT SHALL BE CONNECTED TO AN ELECTRICAL OUTLET WITH AN EARTHING GROUND TERMINAL.
Do not install in direct sunlight.
The apparatus must be installed in a way that the power cord
can be removed either from the wall outlet or from the device itself in order to disconnect the mains power.
Prevent foreign objects from entering the device.
IMPORTANT:
The CEN-RGBHV can be used with Class 2 output wiring.
All brand names, product names and trademarks are the property of their respective owners.
©2007 Crestron Electronics, Inc.
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Contents
Wideband RGB Matrix Switcher: CEN-RGBHV 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Specifications ..............................................................................................................3
Physical Description.................................................................................................... 5
Industry Compliance .................................................................................................16
Setup ........................................................................................................................................ 17
Network Wiring......................................................................................................... 17
Ethernet .....................................................................................................................17
Identity Code ............................................................................................................. 17
Installation................................................................................................................. 18
Hardware Hookup .....................................................................................................20
Programming Software............................................................................................................22
Earliest Version Software Requirements for the PC .................................................22
Programming with Crestron SystemBuilder.............................................................. 22
Programming with SIMPL Windows........................................................................ 23
Example Program...................................................................................................... 25
Uploading and Upgrading........................................................................................................ 26
Establishing Communication.....................................................................................26
Programs and Firmware ............................................................................................27
Program Checks ........................................................................................................27
Operation .................................................................................................................................29
Menu Structure .......................................................................................................... 29
Setup and Informational Screens............................................................................... 29
Routing Signals .........................................................................................................46
Sync Mode................................................................................................................. 47
Problem Solving ......................................................................................................................48
Troubleshooting......................................................................................................... 48
Check Network Wiring..............................................................................................48
Reference Documents................................................................................................48
Further Inquiries........................................................................................................49
Future Updates ..........................................................................................................49
Return and Warranty Policies.................................................................................................. 50
Merchandise Returns / Repair Service ......................................................................50
CRESTRON Limited Warranty.................................................................................50
Operations Guide – DOC. 6612A Contents i
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Wideband RGB Matrix Switcher:

Wideband RGB Matrix Switcher: CEN-RGBHV

CEN-RGBHV

Introduction Introduction

Crestron wideband matrix switchers are designed to provide flexible signal routing of high-res video and audio for the most demanding presentation environments. With extremely low crosstalk, 450 MHz video bandwidth, professional balanced audio and full Crestron control system integration, the CEN-RGBHV8X4, CEN-RGBHV8X8, CEN-RGBHV12X4, CENRGBHV12X8 and CEN-RGBHV16X16 (hereinafter collectively referred to as CEN-RGBHGV), satisfy the demanding video requirements of corporate boardrooms and training centers, university lecture halls, high-tech houses of worship, command and control facilities and live staging events.

Features and Functions

High bandwidth matrix switcher 8 x 4 in CEN-RGBHV8X4 8 x 8 in CEN-RGBHV8X8 12 x 4 in CEN-RGBHV12X4 12 x 8 in CEN-RGBHV12X8 16 x 16 in CEN-RGBHV16X16
Low crosstalk with incredibly flat response
450 MHz video bandwidth (-3 dB)
Professional balanced stereo audio
Audio input level compensation
Audio output volume and mute control
Input sync detection and Genlock sync input
Adjustable video and audio blanking
Selectable input sync impedance
Standalone operation with LCD driven front control panel
Cresnet
Three space rack mount installation (except CEN-RGBHV16X16
which requires six space rack mount installation)
®
or high speed Ethernet communications
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 1
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
High Bandwidth Matrix Router
The CEN-RGBHV is a high bandwidth matrix switcher capable of routing up to eight (CEN-RGVHV8X4, CEN-RGBHV8X8), 12 (CEN-RGBHV12X4, CEN-RGBHV12X8) or 16 (CEN-RGBHV16X16) computer or video sources to up to four (CEN-RGBHV8X4, CEN-RGBHV12X4), eight (CEN-RGBHV8X8, CEN-RGBHV12X8) or 16 (CEN-RGBHV16X16) display devices. Its five matrix levels accommodate any combination of analog RGBHV, HD/component, S-video and composite signals. Proven flat response achieves optimum performance even at the highest bandwidth. Selectable sync impedance on every input helps accommodate varying cable lengths.
Glitch-free Switching
Video-follow-sync switching ensures a glitch-free transition when selecting between non-synchronous sources. Blanking time is independently adjustable per output from 0 to 10 seconds, allowing each display device time to lock to the new sync signal before displaying the video image whenever a new source is selected. A sync reference input is also provided to support vertical interval switching of genlocked sources.
Sync Detection
Video sync detection on each input measures the H and V sync rates of every RGB source and allows their values to be viewed on the front panel display, control system touchpanel or RoomView® software.
Professional Stereo Audio Matrix
A stereo audio matrix is also included (8 x 4 on the CEN-RGBHV8X4, 8 x 8 on the CEN-RGBHV8X8, 12 x 4 on the CEN-RGBHV12X4, 12 x 8 on the CEN-RGBHV12X8 and 16 x 16 on the CEN-RGBHV16X16), supporting both balanced and unbalanced signals. Programmable input level compensation helps ensure compatibility with a wide range of pro and semi-pro sources. Automatic blanking achieves a pop-free transition when switching between sources. Every output includes volume and mute control, providing multiple channels of real-time controllable audio signal distribution to feed multi-zone amplifiers, assistive listening and recording equipment. Audio breakaway capability allows any audio input or output to be linked with its respective video channel or switched independently.
Full-featured Front Panel
The CEN-RGBHV is fully operable out of the box for use as a standalone switcher. Featuring an informative LCD display and quick adjust knob, the front panel supports essential switcher operation without requiring a computer or control system. Advanced setup is available through Crestron Toolbox™ software. All signal routing and audio compensation settings are stored in non-volatile memory onboard the switcher.
Customizable label strips are provided on the front panel for clear designation of its inputs and outputs using Crestron Engraver software or standard 3/8” tape labels. Names may also be entered through software to appear on the LCD display during operation. For security, the front panel controls can be password protected or locked out.
2 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Crestron System Integration
Via Cresnet® or high speed Ethernet, Crestron switchers offer the ultimate in control system integration with every function accessible through SIMPL™ Windows® or SystemBuilder™ without deciphering cryptic protocols. Up to 10 presets containing numerous routes can be saved onboard the CEN-RGBHV for instant recall. Integration with any 2-Series Control system also provides the gateway to Crestron's RoomView remote monitoring and control.
®
Asset Management Software and e-Control®2 Xpanel Solutions for

Specifications

Specifications for the CEN-RGBHV are listed in the following table.
CEN-RGBHV Specifications
SPECIFICATION DETAILS
Video/RGB
Switcher
Signal Types
Video/HDTV Formats
RGB Formats
Gain
Bandwidth
Blanking Time
Crosstalk
Audio
Switcher
Input Compensation
Output Volume Control
Blanking Time
Frequency Response 20 Hz to 20 kHz ±0.5 dB
Ethernet
Crosspoint matrix CEN-RGBHV8X4: 8 x 4 (x5) CEN-RGBHV8X8: 8 x 8 (x5) CEN-RGBHV12X4: 12 x 4 (x5) CEN-RGBHV12X8: 12 x 8 (x5) CEN-RGBHV16X16: 16 x 16 (x5), adjustable blanking, sync detection, selectable input termination, vertical interval switching using genlock input
RGB and composite, S-video or component video (does not transcode)
NTSC or PAL, HDTV up to 1080i/1080p
RGBHV, RGBS, RG
0 dB (75 terminated)
450 MHz (-3 dB) fully loaded
Adjustable 0 to 10 seconds, 0.5 second steps
-65 dB @ 5 MHz
-47 dB @ 100 MHz
Stereo crosspoint matrix CEN-RGBHV8X4: 8 x 4 CEN-RGBHV8X8: 8 x 8 CEN-RGBHV12X4: 12 x 4 CEN-RGBHV12X8: 12 x 8 CEN-RGBHV16X16: 16 x 16, input compensation, output volume and mute control, adjustable blanking, audio breakaway
±10 dB in 0.5 dB steps
-60 dB to + 20 dB in 0.5 dB steps
Adjustable 0 to 10 seconds, 0.5 second steps
10/100 BaseT, static IP or DHCP/DNS, auto­negotiating, auto discovery, full/half duplex, TCP/IP, UDP/IP or CIP
B or YUV
s
(Continued on following page)
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 3
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
CEN-RGBHV Specifications (Continued)
SPECIFICATION DETAILS
Power Requirements
Main Power 2 Amps @ 100-240 Volts AC, 50/60 Hz
Cresnet Power Usage None
Default Net ID 33
Minimum 2-Series Control System Update File
Environmental
Temperature 32º to 104ºF (0º to 40ºC)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation
Enclosure
Chassis
Faceplate
Mounting
Dimensions
Height (without feet)
Width (without ears)
Width (with ears) 19.00 in (48.26 cm)
Depth
Weight
1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
3. 3U for CEN-RGBHV8X4, CEN-RGBHV8X8, CEN-RGBHV12X4 and CEN-RGBHV12X8; 6U for CEN-RGBHV16X16.
1, 2
Version 3.137 or later
CEN-RGBHV8X4, CEN-RGBHV8X8, CEN-RGBHV12X4, CEN-RGBHV12X8: 290 BTU/Hr CEN-RGBHV16X16: 460 BTU/Hr
Steel, black matte power coat finish, vented sides, fan cooled
Extruded aluminum, black matte powder coat finish with polycarbonate label overlay
Freestanding or 19-inch rack mountable (adhesive feet and rack ears included)
5.20 in (13.21 cm)
10.47 in (26.60 cm) (CEN-RGBHV16X16 only)
17.03 in (43.24 cm)
17.28 in (43.90 cm) (CEN-RGBHV16X16 only)
13.10 in (33.26 cm)
20.68 in (52.51 cm) (CEN-RGBHV16X16 only)
CEN-RGBHV8X4, CEN-RGBHV8X8, CEN-RGBHV12X4, CEN-RGBHV12X8: 15 lbs (6.80 kg) CEN-RGBHV16X16: 40 lbs (18.14 kg)
3
NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
4 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher

Physical Description

This section provides information on the connections, controls and indicators available on your CEN-RGBHV.
CEN-RGBHV8X4 Front View
CEN-RGBHV8X4 Rear View
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 5
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
CEN-RGBHV8X8 Front View
CEN-RGBHV8X8 Rear View
6 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
CEN-RGBHV12X4 Front View
CEN-RGBHV12X4 Rear View
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 7
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
CEN-RGBHV12X8 Front View
CEN-RGBHV12X8 Rear View
8 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
CEN-RGBHV16X16 Front View
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 9
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
CEN-RGBHV16X16 Rear View
10 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
CEN-RGBHV8X4, CEN-RGBHV8X8, CEN-RGBHV12X4, CEN-RGBHV12X8 Overall Dimensions (CEN-RGBHV12X8 Shown)
5.20 in
(13.21 cm)
13.10 in
(33.26 cm)
1 2 3
9 10 11
12
13
14 15
5 6
4
8
7
17.03 in
(43.24 cm)
12.03 in
(30.55 cm)
19
20
21
22
23
16
17 18
16
24 25
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 11
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
CEN-RGBHV16X16 Overall Dimensions
17.28 in
(43.90 cm)
10.47 in
(26.60 cm)
20.68 in
(52.51 cm)
19.86 in
(50.45 cm)
12 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Connectors, Controls & Indicators
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
1 LCD DISPLAY
Green LCD alphanumeric, adjustable backlight; 2 lines x 20 characters per line; displays inputs/outputs by name, scan rates, audio levels, setup menus and other information.
2 SOFTKEYS
(4) pushbuttons for activation of LCD driven functions and pass code entry.
3 MENU (1) pushbutton, steps menu back one level.
4 ENTER
(1) pushbutton, executes highlighted menu or value.
5 A
(1) pushbutton & red LED, selects audio routing view.
6 V
(1) pushbutton & red LED, selects video routing view.
7 SYNC
(1) pushbutton & red LED, displays input sync rates.
8 IN
(8, 12 or 16)2 pushbuttons & red LEDs, select input to be routed.
9
COMPUTER
Pin 2 Pin 1
USB
(1) USB Type B female; USB 1.1 computer console port (6 foot cable included).
PIN DESCRIPTION
Pin 3 Pin 4
1 +5 VDC
2 Data -
3 Data +
4 Ground
10 HW-R
(1) recessed miniature pushbutton for hardware reset, reboots the switcher.
11 CLEAR
(1) pushbutton & red LED, clears all matrix routing.
12 VIEW
(1) pushbutton & red LED, toggles VIEW mode on/off.
13 TAKE (1) pushbutton & red LED, executes routing.
14 QUICK-ADJUST KNOB
(1) continuous turn rotary encoder, adjusts menu parameters.
15 OUT
(4, 8 or 16)
3
pushbuttons & red LEDs, select
output destination.
16
(VIDEO) IN
(8, 12 or 16)2 sets of (5) BNC female, each set comprising (3) high bandwidth video inputs plus (2) sync inputs; Input level: 0.2 to 5.0 V
p-p
;
RGB input impedance: 75 nominal; Sync input impedance: 75 or 510 , independently selectable for H and V per input; Return loss: < -30 dB @ 5 MHz; Sync detection on every input connector.
(Continued on following page)
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 13
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
Connectors, Controls & Indicators (Continued)
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
INPUT TERMINATORS
17
(
CEN-RGBHV8X4 & CEN-RGBHV8X8)
CEN-RGBHV12X4 &
(
CEN-RGBHV12X8)
CEN-RGBHV16X16)
(
(16, 24 or 32)4 DIP switches, select input termination for each input, independently for H and V sync.
18
(VIDEO) OUT
(4, 8 or 16)3 sets of (5) BNC female, each set comprising (3) high bandwidth video inputs plus (2) sync inputs; Output level: 0.2 to 5.0 V
p-p
;
Output impedance: 75 nominal; Return loss: < -30 dB @ 5 MHz
(Continued on following page)
14 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Connectors, Controls & Indicators (Continued)
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
19
20
21
22
VIDEO REF IN
NET
24 Y Z G
5
LAN
GREEN
LED
PIN 8
YELLOW
LED
PIN 1
100-240V~2.0A
50/60Hz
(2) BNC female; Genlock sync reference input and loop thru, unterminated.
(1) 4-pin 3.5 mm detachable terminal block; Cresnet slave port, connects to Cresnet control network; Does not draw power from the network.
(1) 8-wire RJ-45 with two LED indicators; 10BaseT/100BaseTX Ethernet port; Green LED indicates link status; Yellow LED indicates Ethernet activity.
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C 2 TX - 6 RC ­3 RC+ 7 N/C 4 N/C 8 N/C
(1) IEC socket, main power input; Mates with removable power cord (included) Dual fuse holder requires (1) 20 mm x 5 mm time lag type fuse rated for 2.5 Amps / 250 Volts and (1) 20 mm x 5 mm time lag type fuse rated for 10 Amps / 250 Volts6.
23
G
(1) 6-32 screw, chassis ground lug.
24
(AUDIO) IN
(8, 12 or 16)2 5-pin 3.5 mm detachable terminal blocks; Balanced/unbalanced stereo line level inputs;
6 V
rms
unbalanced;
Maximum input level: 12 V
balanced,
rms
Input impedance: 20 k balanced, 10 k unbalanced.
25
(AUDIO) OUT
(4, 8 or 16)
3
5-pin 3.5 mm detachable terminal blocks; Balanced/unbalanced stereo line level outputs; Maximum output level: 12 V
unbalanced;
6 V
rms
balanced,
rms
Output impedance: 100 balanced, 50 unbalanced.
1. An interface connector for the NET port is provided with the unit.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 15
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
2. 1 – 8 on CEN-RGBHV8X4 and CEN-RGBHV8X8; 1 – 12 on CEN-RGBHV12X4 and CEN-RGBHV12X8; 1 – 16 on CEN-RGBHV16X16.
3. 1 – 4 on CEN-RGBHV8X4 and CEN-RGBHV12X4; 1 – 8 on CEN-RGBHV8X8 and CEN-RGBHV12X8; 1 – 16 on CEN-RGBHV16X16.
4. 16 on CEN-RGBHV8X4 and CEN-RGBHV8X8; 24 on CEN-RGBHV12X4 and CEN-RGBHV12X8; 32 on CEN-RGBHV16X16.
5. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular jack is facing away from you, with the clip down and copper side up. Pin 1 is on the far left.
6. Refer to “Fuse Replacement” on page 20 for additional details.

Industry Compliance

As of the date of manufacture, the CEN-RGBHV has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
16 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher

Setup

Network Wiring

When wiring the network, consider the following:
Use Crestron Certified Wire.
Provide sufficient power to the system.
For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to maintain
signal quality.
For more details, refer to “Check Network Wiring” on page 48.

Ethernet

The CEN-RGBHV also uses high-speed Ethernet for communications between the device and a control system or computer.
Net ID
IP ID
For information on connecting Ethernet devices in a Crestron system, refer to the latest version of the Crestron e-Control available for download from the Crestron website (www.crestron.com/manuals
Reference Guide (Doc. 6052), which is
).

Identity Code

The Net ID of the CEN-RGBHV has been factory set to 33. The Net IDs of multiple CEN-RGBHV devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via the Crestron Toolbox (refer to “Establishing Communication” on page 26).
When setting the Net ID, consider the following:
The Net ID of each unit must match an ID code specified in the SIMPL Windows program.
Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
The IP ID is set within the CEN-RGBHV’s table using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple CEN-RGBHV devices in the same system must be unique.
When setting the IP ID, consider the following:
The IP ID of each unit must match an IP ID specified in the SIMPL Windows program.
Each device using IP to communicate with a control system must have a unique IP ID.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 17
Wideband RGB Matrix Switcher Crestron CEN-RGBHV

Installation

Ventilation
Rack Mounting
The CEN-RGBHV should be used in a well-ventilated area. The venting holes should not be obstructed under any circumstances.
To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consider using forced air ventilation and/or incrementing the spacing between units to reduce overheating. Consideration must be given if installed in a closed or multi-unit rack assembly since the operating ambient temperature of the rack environment may be greater than the room ambient temperature. Contact with thermal insulating materials should be avoided on all sides of the unit.
The CEN-RGBHV can be mounted in a rack or stacked with other equipment. Two “ears” and an appropriate number of longer screws are provided with the CEN-RGBHV so that the unit can be rack mounted. These ears must be installed prior to mounting. Complete the following procedure to attach the ears to the unit. The only tool required is a #2 Phillips screwdriver.
WARNING: To prevent bodily injury when mounting or servicing this unit in a rack, take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
NOTE: If rack mounting is not required, rubber feet are provided for tabletop mounting or stacking. Apply the feet near the corner edges on the underside of the unit.
NOTE: Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
To install the ears:
1. There are screws that secure each side of the CEN-RGBHV top cover. Using a #2 Phillips screwdriver, remove the three screws (six screws on the CEN-RGBHV16X16) closest to the front panel from one side of the unit. Refer to the diagram following step 3 for a detailed view.
2. Position a rack ear so that its mounting holes align with the holes vacated by the screws in step 1.
3. Secure the ear to the unit using the longer #6-32 screws that came packed separately with your unit, as shown in the diagram on the following page.
18 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Ear Attachment for Rack Mounting (this image shows a CEN-RGBHV12X8)
USE LONGER
SCREWS THAT SHIP
WITH THE UNIT
4. Repeat procedure (steps 1 through 3) to attach the remaining ear to the opposite side.
Stacking
Four “feet” are provided with the CEN-RGBHV so that if the unit is not rack mounted, the rubber feet can provide stability when the unit is placed on a flat surface or stacked. These feet should be attached prior to the hookup procedure. Refer to the following illustration for placement of the feet.
Foot Placement for the CEN-RGBHV
PLACE FEET IN CORNERS
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 19
Wideband RGB Matrix Switcher Crestron CEN-RGBHV

Hardware Hookup

Connect the Device
Make the necessary connections as called out in the illustration that follows this paragraph. Refer to “Network Wiring” on page 17 before attaching the 4-position terminal block connector. Apply power after all connections have been made.
Hardware Connections for the CEN-RGBHV (CEN-RGBHV12X8 Shown)
COMPUTER:
TO PC
(VIDEO) IN:
VIDEO REF IN:
FROM SYNC REFERENCE
LAN:
10/100 BASE-T
ETHERNET TO LAN
CRESNET: TO CONTROL SYSTEM AND OTHER CRESNET DEVICES
GROUND
100-240V ~2.0A
50/60 HZ:
MAIN POWER INPUT
FROM RGBHV OUTPUTS
(AUDIO) IN:
FROM BALANCED/
UNBALANCED STEREO
LINE LEVEL OUTPUTS
(VIDEO) OUT:
TO RGBHV INPUTS
(AUDIO) OUT:
TO BALANCED/
UNBALANCED STEREO
LINE LEVEL INPUTS
NOTE: Ensure the unit is properly grounded.
Fuse Replacement
If the CEN-RGBHV does not power up when it is plugged into an AC outlet, one or both fuses may need to be replaced. The fuse holder is located on the rear panel, as the lower section of the IEC socket assembly. To replace one or both fuses:
1. Disconnect power to the CEN-RGBHV.
2. To release the fuse holder, grip the fuse holder top and bottom, while pressing down on the tab in the center of the top.
3. Remove the defective fuse(s) from the fuse holder and replace with one or two new ones as needed.
CAUTION: Use only time lag type fuses, 2.5 Amps / 250 Volts for the line (“hot”) leg and 10 Amps / 250 Volts for neutral leg. Failure to do so may cause damage to the CEN-RGBHV.
20 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
CAUTION: To prevent possible equipment damage, it is important to use the correct value fuse in the correct position in the fuse holder. As you face the rear of the CEN-RGBHV, the line (“hot”) fuse will be on the left side of the fuse holder. This fuse should have a value of 2.5 Amps / 250 Volts. The neutral fuse will be on the right side of the fuse holder and should have a value of 10 Amps / 250 Volts.
4. Inert the fuse holder in the CEN-RGBHV and push it inward until it clicks into place.
5. Connect power to the CEN-RGBHV.
Label the Buttons
Use Crestron Engraver software to print custom labels for the CEN-RGBHV’s front panel buttons and LEDS. Crestron recommends printing on 100-pound paper. Paper weighing less than 100 pounds will tend to crumple while sliding in, while paper weighing more than 100 pounds may not fit.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 21
Wideband RGB Matrix Switcher Crestron CEN-RGBHV

Programming Software

Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website.
Crestron has developed an assortment of Windows-based software tools to develop a Cresnet system. The following are the minimum recommended software versions for the PC:
Software
TASK REQUIRED SOFTWARE VERSION
Program control system to operate CEN-RGBHV.
Upload program and firmware. Crestron Toolbox 1.06 or later.
Program with simple wizards for systems using a CEN-RGBHV (optional but recommended).
Create labels for front panel buttons.
Manage CEN-RGBHV systems within a facility (optional)
SIMPL Windows version 2.8.41 or later with SIMPL+ Cross Compiler version 1.1 or later. Check the Crestron website for the latest versions of Library update and Crestron Database.
Check the Crestron website for the latest versions of Crestron SystemBuilder™ and Systembuilder Templates. Refer to software release notes or Crestron website for other required Crestron software packages.
Crestron Engraver 3.8.0.1 or later.
RoomView
®
Express version 6.1.0.0.

Programming with Crestron SystemBuilder

Crestron SystemBuilder is the easiest method of programming but does not offer as much flexibility as SIMPL Windows. For additional details, download SystemBuilder from the Crestron website and examine the extensive help file.
22 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the CEN-RGBHV, it is recommended to use SystemBuilder for configuring a system.
SIMPL Windows is Crestron’s premier software for programming Crestron control systems. It is organized into two separate but equally important “Managers”.
Configuration Manager
Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library.
To incorporate the CEN-RGBHV (Cresnet) into the system, drag the CEN-RGBHV from the Cresnet Control Modules | Cresnet Video Modules folder of the Device Library and drop it in the System Views.
Locating the CEN-RGBHV (Cresnet) in the Device Library
To incorporate the CEN-RGBHV (Ethernet) into the system, drag the CEN-RGBHV from the Ethernet Control Modules | Ethernet Video Modules folder of the Device Library and drop it in the System Views.
Locating the CEN-RGBHV (Ethernet) in the Device Library
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 23
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
The system tree of the control system displays the device in the appropriate slot with a default Net ID or IP ID as shown in the following illustration.
C2Net Device, Slots 8 and 9
Additional CEN-RGBHV devices are assigned different Net ID or IP ID numbers as they are added.
If necessary, double click a device to open the “Device Settings” window and change the Net ID or IP ID as shown in the following figure.
CEN-RGBHV (Cresnet) “Device Settings” Window
CEN-RGBHV (Ethernet) “Device Settings” Window
24 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
The ID code specified in the SIMPL Windows program must match the Net ID or IP ID of each unit. Refer to “Identity Code” on page 17.
Program Manager
Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols.
The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

Example Program

An example program for the CEN-RGBHV is available from the Crestron website (www.crestron.com/exampleprograms).
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 25
Wideband RGB Matrix Switcher Crestron CEN-RGBHV

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device). Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning.

Establishing Communication

Use Crestron Toolbox for communicating with the CEN-RGBHV; refer to the Crestron Toolbox help file for details. There are three methods of communication.
Indirect Communication
TCP/IP Communication
Indirect Communication
PC RUNNING
CRESTRON TOOLBOX
SERIAL,
ETHERNET
OR USB
CONTROL SYSTEM CEN-RGBHV
CRESNET
CEN-RGBHV connects to control system via Cresnet.
Establish communication between the PC and the control system as
described in the latest version of the 2-Series Control Systems Reference Guide (Doc. 6256).
Use the Address Book in Crestron Toolbox to create an entry for the CEN-RGBHV using the expected communication protocol (Indirect). Select the Cresnet ID of the CEN-RGBHV and the address book entry of the control system that is connected to the CEN-RGBHV.
Display the CEN-RGBHV’s “System Info” window (click the communications are confirmed when the device information is displayed.
Ethernet Communication
PC RUNNING
CRESTRON TOOLBOX
ETHERNET
CEN-RGBHV
icon);
Establish serial communication between CEN-RGBHV and PC.
Enter the IP address, IP mask and default router of the CEN-RGBHV via
the Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable DHCP.
Confirm Ethernet connections between CEN-RGBHV and PC. If connecting through a hub or router, use CAT5 straight through cables with 8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router.
Use the Address Book in the Crestron Toolbox to create an entry for the CEN-RGBHV with the CEN-RGBHV’s TCP/IP communication parameters.
26 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
USB Communication
Display the “System Info” window (click the CEN-RGBHV entry.
USB Communication
PC RUNNING
CRESTRON TOOLBOX
The COMPUTER port on the CEN-RGBHV connects to the USB port on the PC via the included Type-A to Type B USB cable.
Use the Address Book in Crestron Toolbox to create an entry using the expected communication protocol (USB). When multiple USB devices are connected, identify the CEN-RGBHV by entering “CEN-RGBHV” in the Model textbox, the unit’s serial number in the Serial textbox or the unit’s hostname in the Hostname textbox. The hostname can be found in the “System Info” window in the section marked Ethernet however, communications must be established in order to see this information in the “System Info” window.
Display the CEN-RGBHV’s “System Info” window (click the communications are confirmed when the device information is displayed.
icon) and select the
CEN-RGBHVUSB
icon);

Programs and Firmware

Program or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file or the Crestron Toolbox help file.
SIMPL Windows
Firmware
If a SIMPL Windows program is provided, it can be uploaded to the control system using SIMPL Windows or Crestron Toolbox.
Check the Crestron website to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.)
Upgrade CEN-RGBHV firmware via Crestron Toolbox.
Establish communication with the CEN-RGBHV and display the “System Info” window.
Select Functions | Firmware… to upgrade the CEN-RGBHV firmware.

Program Checks

Actions that can be performed on the CEN-RGBHV vary depending on whether it is connected via Cresnet or Ethernet.
Cresnet Connections
For Cresnet connections, using Crestron Toolbox, display the network device tree (Tools | Network Device Tree) to show all network devices connected to the control system. Right-click on the CEN-RGBHV to display actions that can be performed on the CEN-RGBHV.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 27
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
Ethernet Connections
For Ethernet connections, display the “System Info window (click the select the Functions menu to display actions that can be performed on the
CEN-RGBHV.
Be sure to use the Crestron Toolbox to create the CEN-RGBHV IP table.
Select Functions | IP Table Setup.
Add, modify or delete entries in the IP table. The CEN-RGBHV can have
only one IP table entry.
A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the CEN-RGBHV. The entry should list the CEN-RGBHV’s IP ID (specified on the CEN-RGBHV’s IP table) and the internal gateway IP address 127.0.0.1.
icon) and
28 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher

Operation

Menu Structure

The overall front panel menu structure of the CEN-RGBHV is shown in the following illustration. Subsequent paragraphs describe the individual pages and their functions.
CEN-RGBHV Menu Structure
Setup Menu Audio Setup
Setup Menu Video Setup
Setup Menu Blanking Setup
Setup Menu Network Setup
Setup Menu Control Setup
Audio Setup Input Compensation
Audio Setup Output Volume
Audio Setup Input Names
Audio Setup Ouptut Names
Audio Setup Audio Blanking
Video Setup Input Names
Video Setup Output Names
Video Setup Video Blanking

Setup and Informational Screens

The following paragraphs describe the various setup and informational screens that are available with the CEN-RGBHV. These are accessed using the MENU button on the front panel.
There are five categories within the menu structure:
Audio Setup
Video Setup
Network Setup IP Address
Network Setup Subnet Mask
Network Setup Def. Router
Network Setup DHCP
Network Setup HostName
Network Setup MAC Address
Control Setup Backlight
Control Setup Password
Control Setup Info
Control Setup Defaults
Control Setup Front Panel
Blanking Setup
Network Setup
Control Setup
When the MENU button is pressed for the first time, the system will display the main Audio Setup screen. If the setup menus have previously been used, pressing the MENU button will display the first screen in the last used category. From any of the top level menus, you can select a different category by using the rotary quick-adjust knob on the front panel.
NOTE: The ▲and symbols in the lower right corner of the display let you know if there are screens available above and/or below the presently displayed screen.
To exit the Setup Menu screens, press the MENU button repeatedly until you see the Exit Setup Menu screen, shown on the following page. (The number of presses
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 29
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
required will depend on how deeply into the menu structure you have navigated.) Then press the button below Yes.
“Exit Setup Menu” Screen
Exit Setup Menu? Yes No
Audio Setup
“Audio Setup” Screen
Setup Menu Audio Setup
Press the ENTER button to select which parameter of the Audio Setup menu you wish to view. From any of the parameter level menus, you can select a different parameter by using the rotary quick-adjust knob on the front panel.
Audio: Input Compensation
For example, pressing the ENTER button from the Audio Setup menu will display one of the following parameters:
Input Compensation
Output Volume
Input Names
Output Names
Audio Blanking.
Using the quick-adjust knob, you can change to any of the other parameters of the Audio Setup menu. When you see the parameter you wish to enter, press the ENTER button.
“Input Compensation” Screen
Audio Setup Input Compensation
Input Compensation allows you to adjust the gain for the selected input. To adjust input gain, press the ENTER button.
Input Compensation Screen 2
To adjust gain, press an input
Press the front panel IN button for the input source you wish to adjust.
30 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
For example, to raise the input level for the source connected to input number 1, press the IN button below 1 on the front panel. The LED above IN 1 will light and the current gain setting for input 1 will be displayed.
“Input 1 Comp.” Screen
Input 1 Comp.
0.0 dB
Use the quick-adjust knob to change the gain. In this example, we will raise the gain
0.5 dB. The display will show the change in gain along with a bar graph.
“Gain” Screen
Gain +0.5 dB
Press ENTER to return the display to the “Input Compensation” screen. Press ENTER to select another input or use the quick-adjust knob to select another Audio
Setup parameter. The next parameter is Output Volume.
Audio: Output Volume
“Output Volume” Screen
Audio Setup Output Volume
To adjust output volume, press the ENTER button.
Output Volume Screen 2
To adjust volume, press an output
Press the front panel OUT button for the output you wish to adjust.
For example, to lower the output level for output number 1, press the OUT button below 1 on the front panel. The LED above OUT 1 will light and the current output level setting for output 1 will be displayed.
“Output 1 Vol.” Screen
Output 1 Vol. 80%
Use the quick-adjust knob to change the output level. In this example, we will lower the output level by 1%. The display will show the change in output level along with a bar graph.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 31
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
“Volume” Screen
Volume: 79%
Press ENTER to return the display to the “Output Volume” screen. Press ENTER to select another input or use the quick-adjust knob to select another Audio Setup parameter. The next parameter is Input Names.
Audio: Input Names
“Input Names” Screen
Audio Setup Input Names
To set up an input name, press the ENTER button.
“Sel. input to name” Screen
Sel. input to name 1:IN1
Use the quick-adjust knob to select the input you wish to name. Then press ENTER.
Input Name Setup Screen
IN1 Del Ins < >
Use the buttons below the < and > symbols on the display to navigate to the digit you wish to set. Use the buttons below Del and Ins to delete and/or insert digits. Change a digit by rotating the quick-adjust knob.
Press ENTER to save the new setting. The display will return to the “Sel. input to name” screen. Use the quick-adjust knob to select another input or press MENU to return to the “Input Names” screen. From the “Input Names” screen, use the quick­adjust knob to select another Audio Setup parameter. The next parameter is Output Names.
Audio: Output Names
“Output Names” Screen
Audio Setup Ouptut Names
To set up an output name, press the ENTER button.
32 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
“Sel. output to name” Screen
Sel. output to name 1:OUT1
Use the quick-adjust knob to select the output you wish to name. Then press ENTER.
Output Name Setup Screen
OUT1 Del Ins < >
Use the buttons below the < and > symbols on the display to navigate to the digit you wish to set. Use the buttons below Del and Ins to delete and/or insert digits. Change a digit by rotating the quick-adjust knob.
Press ENTER to save the new setting. The display will return to the “Sel. output to name” screen. Use the quick-adjust knob to select another output or press MENU to return to the “Output Names” screen. From the “Output Names” screen, use the quick-adjust knob to select another Audio Setup parameter. The next parameter is Audio Blanking.
Audio: Audio Blanking
NOTE: Blanking may be enabled/disabled separately for audio and video. Blanking is used to ensure that no flickering occurs on the video output as the new sync signals are sent to the display. Audio blanking may be used to mute the audio signal during video blanking.
“Audio Blanking” Screen
Audio Setup Audio Blanking
To set audio blanking, press ENTER. Use the quick-adjust knob to turn audio blanking on or off.
Audio Blanking Screen 2
Audio Blanking Off
An asterisk to the left of the blanking option will show the current setting.
Audio Blanking Screen 2 (Showing Blanking Set to On)
Audio Blanking *On
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 33
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
Press ENTER to save the new setting. The display will return to the “Audio Blanking” screen. Use the quick-adjust knob to select another Audio Setup parameter or press MENU to return to the “Audio Setup” category screen.
Use the quick-adjust knob to select another category. The next category is Video Setup.
Video Setup
“Video Setup” Screen
Setup Menu Video Setup
Press the ENTER button to select which parameter of the Video Setup menu you wish to view. From any of the parameter level menus, you can select a different parameter by using the rotary quick-adjust knob on the front panel.
For example, pressing the ENTER button from the Video Setup menu will display one of the following parameters:
Video: Input Names
Input Names
Output Names
Video Blanking
Using the quick-adjust knob, you can change to any of the other parameters of the Video Setup menu. When you see the parameter you wish to enter, press the ENTER button.
“Input Names” Screen
Video Setup Input Names
To set up an input name, press the ENTER button.
“Sel. input to name” Screen
Sel. input to name 1:IN1
Use the quick-adjust knob to select the input you wish to name. Then press ENTER.
Input Name Setup Screen
IN1 Del Ins < >
34 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Use the buttons below the < and > symbols on the display to navigate to the digit you wish to set. Use the buttons below Del and Ins to delete and/or insert digits. Change a digit by rotating the quick-adjust knob.
Press ENTER to save the new setting. The display will return to the “Sel. input to name” screen. Use the quick-adjust knob to select another input or press MENU to return to the “Input Names” screen. From the “Input Names” screen, use the quick­adjust knob to select another Video Setup parameter. The next parameter is Output Names.
Video: Output Names
“Output Names” Screen
Video Setup Output Names
To set up an output name, press the ENTER button.
“Sel. output to name” Screen
Sel. output to name 1:OUT1
Use the quick-adjust knob to select the output you wish to name. Then press ENTER.
Output Name Setup Screen
OUT1 Del Ins < >
Use the buttons below the < and > symbols on the display to navigate to the digit you wish to set. Use the buttons below Del and Ins to delete and/or insert digits. Change a digit by rotating the quick-adjust knob.
Press ENTER to save the new setting. The display will return to the “Sel. output to name” screen. Use the quick-adjust knob to select another output or press MENU to return to the “Output Names” screen. From the “Output Names” screen, use the quick-adjust knob to select another Video Setup parameter. The next parameter is Video Blanking.
NOTE: Blanking may be enabled/disabled separately for audio and video. Blanking is used to ensure that no flickering occurs on the video output as the new sync signals are sent to the display. Audio blanking may be used to mute the audio signal during video blanking.
Video: Video Blanking
“Video Blanking” Screen
Video Setup Video Blanking
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 35
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
To set video blanking, press ENTER. Use the quick-adjust knob to turn audio blanking on or off.
Video Blanking Screen 2
Video Blanking Off
An asterisk to the left of the blanking option will show the current setting.
Video Blanking Screen 2 (Showing Blanking Set to On)
Video Blanking *On
Press ENTER to save the new setting. The display will return to the “Video Blanking” screen. Use the quick-adjust knob to select another Video Setup parameter or press MENU to return to the “Video Setup” category screen.
Use the quick-adjust knob to select another category. The next category is Blanking Setup.
Blanking Setup
“Blanking Setup” Screen
Setup Menu Blanking Setup
To set up blanking, press the ENTER button
Blanking Setup Screen 2
To adjust blanking select an output
Press the front panel OUT button for the output you wish to adjust.
For example, to set blanking for output number 1, press the OUT button below 1 on the front panel. The LED above OUT 1 will light and the current blanking setting for output 1 will be displayed.
“Out 1 Blanking” Screen
** Out 1 Blanking **
0.0 sec
36 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Use the quick-adjust knob to change the blanking time. In this example, we will change the blanking for output 1 from 0 to 0.5 seconds. The display will show the change in blanking time along with a bar graph.
“Blanking” Screen
Blanking 0.5 sec
Press ENTER to save the new setting. The display will return to the “Blanking Setup” screen. Press ENTER to select another output.
Use the quick-adjust knob to select another category. The next category is Network Setup.
Network Setup
“Network Setup” Screen
Setup Menu
Network: IP Address
Network Setup
Press the ENTER button to select which parameter of the Network Setup menu you wish to view. From any of the parameter level menus, you can select a different parameter by using the rotary quick-adjust knob on the front panel.
For example, pressing the ENTER button from the Network Setup menu will display one of the following parameters:
IP Address
Subnet Mask
Def. Router
DHCP
HostName
MAC Address
Using the quick-adjust knob, you can change to any of the other parameters of the Network Setup menu. When you see the parameter you wish to enter, press the ENTER button.
“IP Address” Screen
Network Setup IP Address
To set the IP address, press the ENTER button.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 37
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
IP Address Screen 2
IP Address [123] 456. 789. 000
Use the quick adjust knob to set the values for the first three digits in the IP address. Then press ENTER to move the brackets to the next three digits and use the quick­adjust knob to set the values for these. Use the ENTER button and quick-adjust knob to set the values for next two groups of three digits.
Press ENTER to save the IP address. The display will return to the “IP Address” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is Subnet Mask.
Network: Subnet Mask
Network: Def. Router
“Subnet Mask” Screen
Network Setup Subnet Mask
To set the subnet mask, press the ENTER button.
Subnet Mask Screen 2
Subnet Mask [255] 255. 255. 000
Use the quick adjust knob to set the values for the first three digits in the subnet mask. Then press ENTER to move the brackets to the next three digits and use the quick-adjust knob to set the values for these. Use the ENTER button and quick­adjust knob to set the values for next two groups of three digits.
Press ENTER to save the subnet mask. The display will return to the “Subnet Mask” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is Def. Router.
“Def. Router” Screen
Network Setup Def. Router
To set the default router, press the ENTER button.
Def. Router Screen 2
Def. Router [123] 456. 789. 000
38 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Use the quick adjust knob to set the values for the first three digits in the default router. Then press ENTER to move the brackets to the next three digits and use the quick-adjust knob to set the values for these. Use the ENTER button and quick­adjust knob to set the values for next two groups of three digits.
Press ENTER to save the default router. The display will return to the “Def. Router” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is DHCP.
Network: DHCP
“DHCP” Screen
Network Setup DHCP
To set DHCP, press ENTER. Use the quick-adjust knob to turn DHCP on or off.
DHCP Screen 2
DHCP Off
An asterisk to the left of the DHCP option will show the current setting.
DHCP Screen 2 (Showing DHCP Set to On)
DHCP *On
Press ENTER to save the new setting. The display will return to the “DHCP” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is HostName.
Network: HostName
“HostName” Screen
Network Setup HostName
To view the host name, press ENTER. The display will show the existing host name.
HostName Screen 2
HostName RGBHV1
To set up the hostname, press ENTER.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 39
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
HostName Setup Screen
RGBHV1 Del Ins < >
Use the buttons below the < and > symbols on the display to navigate to the digit you wish to set. Use the buttons below Del and Ins to delete and/or insert digits. Change a digit by rotating the quick-adjust knob.
Press ENTER to save the new setting. The display will return to the “HostName” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is MAC Address.
Network: MAC Address
“MAC Address” Screen
Network Setup MAC Address
To display the MAC Address, press ENTER.
Mac Address Screen 2
MAC Address
00.10.6e.05.02.b7
Press MENU to return to the “MAC Address” screen.
Use the quick-adjust knob to select another category. The next category is Control Setup.
Control Setup
“Control Setup” Screen
Setup Menu Control Setup
Press the ENTER button to select which parameter of the Control Setup menu you wish to view. From any of the parameter level menus, you can select a different parameter by using the rotary quick-adjust knob on the front panel.
For example, pressing the ENTER button from the Control Setup menu will display one of the following parameters:
Backlight
Password
Info
Defaults
Front Panel
40 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Using the quick-adjust knob, you can change to any of the other parameters of the Control Setup menu. When you see the parameter you wish to enter, press the ENTER button.
Control: Backlight
“Backlight” Screen
Control Setup Backlight
To set the backlight level, press ENTER. Use the quick-adjust knob to set the backlight level to Low, Medium or High.
Backlight Screen 2
Select Brightness Bklt Low
An asterisk to the left of the backlight option will show the current setting.
Backlight Screen 2 (Showing Backlight Set to High)
Select Brightness *Bklt High
NOTE: The backlight setting will be in effect while the unit is on. It is not saved across reboots.
Press ENTER to return the display to the “Backlight” screen. Use the quick-adjust knob to select another Control Setup parameter. The next parameter is Password.
Control: Password
“Password” Screen
Control Setup Password
To set a password, press ENTER.
Password Screen 2
Del Ins < >
Use the buttons below the < and > symbols on the display to navigate to the digit you wish to set. Use the buttons below Del and Ins to delete and/or insert digits. Change a digit by rotating the quick-adjust knob.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 41
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
Press ENTER to save the new setting. The display will return to the “Password” screen. Use the quick-adjust knob to select another Control Setup parameter. The next parameter is Info.
Control: Info
“Info” Screen
Control Setup Info
To view information about your CEN-RGBHV, press ENTER.
“Info HW/OPS” Screen
Info HW OPS
The Info submenu is divided into HW (hardware) and OPS (operation) sections.
To view information about your CEN-RGBHV hardware, press the button below HW.
“Hardware Version” Screen
Hardware Version: 10001
<< >>
NOTE: Use the buttons below << and >> to scroll through the information on each screen. In the illustration above and the fourteen that follow, the text has been made smaller to fit all of the information. The actual screen displays will require scrolling to see all the information.
Use the quick-adjust knob to view other hardware information parameters or press MENU to return to the “Info HW/OPS” screen.
“FLASH” Screen
FLASH: << >>
Flash “Monitor” Screen
Monitor: 64 KB / 64 KB (100%)
<< >>
42 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Flash “Code” Screen
Code: 458 KB / 1984 KB (23%)
<< >>
Flash “File System” Screen
File System: 68 KB / 6144 KB (1%)
<< >>
“TOTAL FLASH” Screen
TOTAL FLASH: 8192 KB << >>
“FLASH unique id” Screen
FLASH unique id: 09b4 2e22 859a 52af
<< >>
“RAM” Screen
RAM: << >>
RAM “Code” Screen
Code: 458 KB / 2153 KB (21%)
<< >>
RAM “Initialized Data” Screen
Initialized Data: 6 KB / 2153 KB (0%)
<< >>
RAM “Uninitialized Data” Screen
Uninitialized Data: 1684 KB / 2153 KB (0%)
<< >>
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 43
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
RAM “Heap” Screen
Heap: 534 KB / 28566 KB (1%)
<< >>
RAM “File System” Screen
File System: 0 KB / 2048 KB (0%)
<< >>
“TOTAL RAM” Screen
TOTAL RAM: 32768 KB << >>
To view the firmware version and serial number of your CEN-RGBHV, press MENU to return to the “Info HW/OPS” screen then press the button below OPS.
CEN-RGBHV Firmware and Serial Number Screen
CEN-RGBHV8x8 Wide-Band Switcher [v1.000.000 6, #FFFFFFFF]
<< >>
Press MENU to return to the “Info” screen, then press MENU again to return to the “Info” screen. Use the quick-adjust knob to select another Control Setup parameter. The next parameter is Defaults.
Control: Defaults
“Defaults” Screen
Control Setup Defaults
To reset factory defaults, press ENTER. Use the quick adjust knob to select whether to restore defaults for Audio settings only, Video setting only, All settings or select Abort to maintain the current settings.
Defaults Screen 2 (Showing “Audio settings only” Option)
Restore Defaults *Audio settings onl
An asterisk to the left of the restore defaults option will show the current setting.
44 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
Defaults Screen 2 (Showing “Video settings only” Option)
Restore Defaults Video settings onl
Defaults Screen 2 (Showing “All settings” Option)
Restore Defaults All settings
Defaults Screen 2 (Showing “Abort” Option)
Restore Defaults Abort
Control: Front Panel
Press ENTER to select the new setting. The display will ask you if you are sure you want to restore default settings.
“Are you sure?” Screen
Are you sure? Yes No
To restore defaults, press the button below Yes. After a short pause, the screen will briefly display a “Restored defaults” message (if you reset any defaults), then return to the “Defaults” screen. Use the quick-adjust knob to select another Control Setup parameter. The next parameter is Front Panel.
“Front Panel” Screen
Control Setup Front Panel
To turn the front panel lock on or off, press ENTER. Use the quick-adjust knob to set the front panel lock on or off.
Front Panel Screen 2
Front Panel Lock: *Off
An asterisk to the left of the front panel lock option will show the current setting.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 45
Wideband RGB Matrix Switcher Crestron CEN-RGBHV
Press ENTER to save the new setting. The display will return to the “Front Panel” screen. Use the quick-adjust knob to select another Control Setup parameter or press MENU to return to the “Control Setup” category screen.
You can then use the quick-adjust knob to select another category or press MENU again to display the “Exit Setup Menu” screen.

Routing Signals

The VIEW button allows you to see which input signals are routed to which outputs. Pressing the VIEW button will cause the LED above the button to light. The display will show the “View Mode” screen.
“View Mode” Screen
View Mode Press input/output
In VIEW mode, pressing any of the numbered IN or OUT buttons will cause the corresponding LEDs to light, showing the input to output routing.
For example, if you press the IN button 1, the LED above IN 1 will light and the LEDs above any outputs input 1 is routed to will also light. Or, if you press OUT 2 button, the LED above OUT 2 will light and the light and the LED above the input that is routed to OUT 2 will also light.
If the A button is pressed when you are in VIEW mode, its LED will light and the unit will display the audio routing. If the V button is pressed when you are in VIEW mode, its LED will light and the unit will display the video routing.
Pressing the VIEW button again will toggle the unit to ROUTE mode. In ROUTE mode, the LED above the VIEW button will not be lit. The display will show the “Route Mode” screen.
“Route Mode” Screen
Route Mode Press input/outputs
If the A button is pressed, its LED will light and you can route audio signals. If the V button is pressed, its LED will light and you can route video signals. If both buttons are pressed, both LEDs will light and both audio and video signals can be routed simultaneously.
To route signals, select A, V or both, then press the button for the input signal you wish to route, followed by the OUT buttons corresponding to the outputs you wish to route that signal to. Audio and video signals can be routed independently.
The LED below TAKE will blink on and off. Press the TAKE button to execute the routing you have selected. The TAKE LED will stop blinking when routing changes have been executed.
To exit VIEW or ROUTE mode, press the MENU button.
46 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher

Sync Mode

To enter SYNC mode, press the SYNC button. The display will show the “Sync Mode” screen.
“Sync Mode” Screen
Sync Mode Press input
To view the horizontal and vertical sync rates of any input, press the numbered IN button for the input you wish to view. The display will show the horizontal and vertical sync rates for that input.
For example, to view the sync rates for input number 1, press the IN button below 1 on the front panel. The LED above IN 1 will light and the sync rates for input number 1 will be displayed.
Sync Screen (Showing Horizontal and Vertical Sync Rates for Input 1)
1HSync 63897Hz 1VSync 60Hz
To refresh the current rate, press the numbered IN button below the selected input again. A displayed sync rate of 0 Hz, indicates that no sync has been detected.
To view the sync rates for a different input, press the numbered IN button for the input you wish to view.
To exit SYNC mode, press the SYNC button or press another button such as VIEW or MENU.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 47
Wideband RGB Matrix Switcher Crestron CEN-RGBHV

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
CEN-RGBHV Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Use the Right Wire
Strip and Tin Wire
Add Hubs
Device does not function.
Improper NET ID used.
Poor picture or sound quality
Device is not communicating with the network.
Cables improperly connected.
Use Crestron Toolbox to poll the network. Verify network connection to the device.
Verify that device ID matches NET ID in the program.
Verify all cables are secure.

Check Network Wiring

In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire and only Crestron Certified Wire may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire.
When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.
For larger networks (i.e., greater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs it may be necessary to add a Hub/Repeater after only 20 devices.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from the Crestron website (www.crestron.com/manuals). This link will provide a list of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
2-Series Control Systems Reference Guide
Crestron e-Control Reference Guide
48 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com/offices
You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp users will need to establish a user account to fully benefit from all available features.
) for a listing of Crestron worldwide offices.
) to ask questions about Crestron products. First-time

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the CEN-RGBHV, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 49
Wideband RGB Matrix Switcher Crestron CEN-RGBHV

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.
50 Wideband RGB Matrix Switcher: CEN-RGBHV Operations Guide – DOC. 6612A
Crestron CEN-RGBHV Wideband RGB Matrix Switcher
This page is intentionally left blank.
Operations Guide – DOC. 6612A Wideband RGB Matrix Switcher: CEN-RGBHV 51
Crestron Electronics, Inc. Operations Guide – DOC. 6612A
15 Volvo Drive Rockleigh, NJ 07647 (2019030) Tel: 888.CRESTRON 10.07 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
Loading...