Crestron CCS-UC-1 User Manual
CCS-UC-1
Crestron Mercury®
Tabletop Conference System
Supplemental Guide
Crestron Electronics, Inc.
Firmware v1.4095.00091.001 and later
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system
software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these
Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/legal/open-
source-software.
Crestron, the Crestron logo, .AV Framework, AirMedia, Crestron AirBoard, Crestron Connected, Crestron Fusion, Crestron
XiO Cloud, Crestron Mercury, Crestron XiO Cloud, and PinPoint are either trademarks or registered trademarks of Crestron
Electronics, Inc. in the United States and/or other countries. App Store, and Mac are either trademarks or registered
trademarks of Apple, Inc. in the United States and/or other countries. Appspace is either a trademark or a registered
trademark of Appspace Inc. in the United States and/or other countries. Bluetooth and the Bluetooth logos are either
trademarks of registered trademarks of Bluetooth SIG, Inc. in the United States and/or other countries. Cisco and iOS are
either trademarks or registered trademarks of Cisco Systems, Inc. in the United States and/or other countries. Android,
Google, and Google Play are either trademarks or registered trademarks of Google, Inc. in the United States and/or other
countries. HDMI and the HDMI logo are either trademarks or registered trademarks of HDMI Licensing LLC in the United
States and/or other countries. Active Directory, Microsoft, Microsoft Exchange Server, Microsoft Teams, Office 365, Outlook,
PowerShell, Skype, and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries. Wi-Fi and Wi-Fi Direct are either trademarks or registered trademarks of Wi-Fi Alliance in the
United States and/or other countries. Zoom Rooms is either a trademark or registered trademark of Zoom Video
Communications, Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and trade
names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron
disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or
photography.
This document was written by the Technical Publications department at Crestron.
©2019 Crestron Electronics, Inc.
Contents
Introduction 1
Requirements 1
Administrator .................................................................................................................. 1
Operating Environment ................................................................................................. 2
Accessories ....................................................................................................................... 2
Configuration 2
Requirements ................................................................................................................... 2
Connect to the Device ................................................................................................... 2
Log Out from the Device ............................................................................................... 5
Configure the Device ...................................................................................................... 5
HDMI INPUT .............................................................................................................. 5
HDMI OUTPUT .......................................................................................................... 7
NETWORK ................................................................................................................. 8
DEVICE ..................................................................................................................... 16
APPSPACE .............................................................................................................. 31
.AV Framework (AVF) ........................................................................................... 33
AirMedia ................................................................................................................... 52
Crestron Airboard .................................................................................................. 55
Enterprise Deployment Options ................................................................................ 57
Crestron XiO Cloud Service ................................................................................. 57
Crestron Deployment Tool for PowerShell® Software ................................. 60
Operation 61
Introduction ................................................................................................................... 61
The Function Menu ....................................................................................................... 63
Join or Schedule a Meeting ......................................................................................... 64
Reserved (Join a Skype for Business Meeting) ................................................ 64
Available (Create a New Meeting) ..................................................................... 67
Present Content ............................................................................................................ 69
Present via HDMI .................................................................................................. 70
Present Crestron AirBoard Content ................................................................. 70
Present via AirMedia ............................................................................................. 71
Answer a Phone Call .................................................................................................... 78
Not in Use ................................................................................................................ 79
Make a Phone Call ........................................................................................................ 79
Make a Call with an Office Session Initiation Protocol (SIP) System ....... 80
Make a Call with a Bluetooth Phone ................................................................. 82
Supplemental Guide – DOC. 7844L Contents • i
Make a Call with a Connected Computer ....................................................... 84
Skype for Business ................................................................................................ 86
Crestron AirBoard Whiteboard Capture ................................................................. 92
Record and Share a Crestron AirBoard Session.............................................. 92
Send a Snapshot .................................................................................................... 94
View Participants ................................................................................................... 95
Invite Remote Participants .................................................................................. 96
Admit Remote Participants ................................................................................. 96
Meeting Conclusion Warning .............................................................................. 97
Run a Web Conference ............................................................................................... 98
Invite the CCS-UC-1 to a Meeting (Schedule the Room) ..................................... 99
Reserve from Skype for Business Program ...................................................... 99
Reserve from Microsoft Outlook ........................................................................ 99
Troubleshooting 100
Appendix: Configure Exchange for Use with CCS-UC-1 101
Enable Resource Account Body for One Touch Join ............................................ 101
ii • Contents Supplemental Guide – DOC. 7844L
CCS-UC-1:
Crestron Mercury Tabletop Conference
System
Introduction
The CCS-UC-1 Crestron Mercury® Conference Room System provides a single tabletop
device that allows for room scheduling, presenting, conference calling, and video calling.
For more information on features, capabilities, and specifications on the CCS-UC-1 and
its accessories, visit www.crestron.com/mercury
This supplemental guide discusses the requirements, configuration instructions, and
operating instructions for the CCS-UC-1 in a variety of environments and applications.
For information on installing the CCS-UC-1, refer to the CCS-UC-1 DO Guide (Doc. 7843)
at www.crestron.com/manuals
.
.
Requirements
Administrator
This document is written for use by a facility’s Information Technology (IT)
administrator. The IT administrator should have the following knowledge and skills:
• General Skills
− IP Networking
− Basic PC Operation and Administration
− Basic Smartphone and Tablet Operation
− VoIP system administration (including SIP device management)
− Calendaring system administration (for Exchange connectivity)
• Crestron-specific skills
− Crestron Fusion® software (if applicable)
− Crestron XiO Cloud™ service
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Operating Environment
NOTE: If the CCS-UC-1 is powered with PoE+ (IEEE 820.3at), PoE+ switches that
utilize Link Layer Discovery Protocol (LLDP) must have LLDP enabled. Please
coordinate with the IT Administrator who manages network infrastructure at the
customer site to make sure the PoE+ ports have LLDP enabled. For more information,
refer to “Troubleshooting” on page 100.
The CCS-UC-1 requires the following to make the most of its capabilities.
• Crestron Fusion software
• SIP Server
• Microsoft Exchange Server® software
Accessories
The CCS-UC-1 is available in several different models with a variety of accessories for a
custom installation. Visit www.crestron.com/direct/ccs-uc-1
for more information.
Configuration
Requirements
Configuration requires a computer with web browser software. The CCS-UC-1 and
computer must be connected to a commonly accessible network.
Connect to the Device
To connect to the device, follow this procedure:
1. On the device, tap . An information screen is displayed.
Information screen
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The information screen lists the Room Name, Phone Extension/SIP URI, SKYPE®
Room (if configured), and IP address.
To list additional information, tap X and press and hold for approximately 10
seconds to display the
System Info Screen
System Info screen.
2. Note the IP address and tap X to close the System Info screen.
3. On the computer, open a web browser and navigate to the IP address that was
displayed on the
Welcome Screen
System Info screen. The welcome screen is displayed.
Supplemental Guide – DOC. 7844L CCS-UC-1: Crestron Mercury Tabletop Conference System • 3
4. Click to continue. A prompt for the user name and password is displayed.
5. Enter the default user name (“admin”) and password (“admin”), and click Sign In
Status Screen
NOTE: Prior to displaying the prompt for login credentials, the web browser may
display a security warning message about the security certificate. It is safe to
ignore this warning as long as the user verifies that the browser’s address bar
indicates the correct IP address or host name of the device.
to continue. The device’s
Status screen is displayed.
The Status screen displays information about the device and allows configuration of the
device’s operating parameters:
• STATUS contains general information about the device and network information.
− Click General to view general information.
− Click Network to view network information.
• HDMI INPUT configures the HDMI® input.
• HDMI OUTPUT displays information about the HDMI output.
• NETWORK configures the device for operation in a network environment.
• DEVICE is used to upload firmware, reboot the device, view the system log,
enable connection to Crestron XiO Cloud service, configure SIP calling
parameters, set the date and time, configure for use with Skype® for Business
software, authentication management, and setting the device to work with
Zoom Rooms™ software.
• APPSPACE is used to configure the device to work with the Appspace® content
management application for digital signage.
• AVF configures the settings for Crestron Fusion integration, power management,
dialing features, video display, touch screen and display functionality, and system
logs.
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• AIRMEDIA configures the device’s AirMedia® presentation gateway functionality.
• AIRBOARD configures the device’s functionality with the CCS-WB-1 Crestron
AirBoard™ whiteboard capture system.
Log Out from the Device
To log out from the device and return to the welcome screen, click .
Configure the Device
Configure the device as required for the installation.
HDMI INPUT
Click HDMI INPUT to configure the HDMI input. The screen displays a selector for HDCP
support, Extended Display Identification Data (EDID) profile selection, and information
about the input signal (if present).
HDMI INPUT Screen
General Settings
HDMI Input
Set HDMI Input to Enable to allow a user to connect their device to the device’s HDMI IN
port. The default setting is
Set HDMI Input to Disable to prevent a user from using an HDMI connection from their
device to the CCS-UC-1.
Supplemental Guide – DOC. 7844L CCS-UC-1: Crestron Mercury Tabletop Conference System • 5
Enable.
HDCP Support
Select whether HDCP Support should be set to Enable or Disable. When HDCP support
is enabled, source signals that require HDCP compliance are allowed to pass through to
the display that is connected to the HDMI output. When HDCP support is disabled,
source signals that require HDCP compliance are not allowed to pass through to the
connected display.
NOTE: When HDCP is enabled, the connected display must be HDCP compliant as well.
EDID
EDID is a data structure provided by a digital display to describe its capabilities to a
video source (for example, graphics card or set-top box). It is what enables a computer
to know what kinds of monitors are connected to it.
The EDID section of the HDMI INPUT screen specifies the EDID profile that is selected
for use. Only source devices that use the selected EDID profile are allowed to send
signals through the CCS-UC-1.
To select an EDID profile to support, select one of the profiles from the drop-down list,
and click
If a profile is not listed in the menu, a custom profile can be loaded onto the device. To
load a custom EDID profile, follow this procedure:
Apply EDID.
1. From the Select drop-down list, select Custom.
2. Click Load CEDID file.
3. Click Browse and navigate to the location of the custom CEDID file.
4. Select the file to use and click Open.
5. Click Send EDID.
Input Signal
Click More Details to view details about the input signal connected to the HDMI input
port.
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HDMI OUTPUT
Click HDMI OUTPUT to display information about the connected display and output
signal.
Click More Details to view details about the output signal sent to the HDMI output port.
HDMI OUTPUT Screen
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NETWORK
Click NETWORK to configure the device for operating in a network environment. The
screen displays controls for configuring the network settings, network proxy settings,
and 802.1x authentication.
Network Setting
To configure the network settings follow this procedure:
NETWORK Screen - Network Setting
1. Enter a host name in the Host Name field and a domain name (optional) in the
Domain Name field.
NOTE: Use a host name and domain name as an alternative to IP addressing
when connecting client computers to the device.
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2. The CCS-UC-1 has two network adapters, Adapter 1 and Adapter 2. Adapter 1 is
the name assigned to the LAN port and
Adapter 2 is the name assigned to the
AUX port. Each network adapter can be set to have their IP address, subnet
mask, default gateway, and DNS servers set manually, or obtain the settings
from a DHCP server. Choose one of the following options for each network
adapter.
− Set DHCP to Enabled to use a DHCP server to provide the IP address, subnet
mask, default gateway, and DNS server.
− Set DHCP to Disabled to manually enter the Ethernet parameters. When set
to
Disabled, the IP address, subnet mask, default gateway, and DNS servers
must be manually entered.
3. Click Save Changes when done or Revert to return to the previous setting.
NOTE: Any changes made to the network settings will require the device to reboot.
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Network Proxy Settings
The CCS-UC-1 can be configured to use a proxy server for http and https
communications. To use a proxy server for network access follow this procedure:
NETWORK Screen – Network Proxy Settings
1. Set Proxy to Enabled.
2. Configure proxy servers for http and https communications in the HTTP Settings
and
HTTPS Settings sections respectively.
− To use an http proxy server:
i. Set HTTP Proxy to Enabled.
ii. Enter the address of the proxy server in the HTTP Proxy Address field.
iii. Enter the port number used by the http proxy server in the HTTP Proxy
Port field.
iv. Enter the username and password in the Username and Password fields.
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− To use an https proxy server:
i. Set HTTPS Proxy to Enabled.
ii. Enter the address of the proxy server in the HTTSP Proxy Address field.
iii. Enter the port number used by the http proxy server in the HTTPS Proxy
Port field.
iv. Enter the username and password in the Username and Password fields.
3. Click Save Changes when done or Revert to return to the previous setting
802.1x Configuration
Some networks require devices to use 802.1x port-based network access control for
access to the network.
NETWORK Screen - 802.1x Configuration
To use 802.1x, set IEEE 802.1x Authentication to Enabled and select the desired method
of authentication.
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• Certificate Authentication
a. In the Authentication Method field, select EAP-TLS Certificate.
b. Enter the domain name of the authentication server.
c. Upload a machine certificate.
i. Click Manage Certificates to manage certificates for 802.1x
authentication. A list of certificates is displayed.
Manage Certificates Dialog Box
ii. Click the Machine tab. The current machine certificate is displayed.
iii. Click to delete the certificate from the list of certificates.
iv. Click Add Machine Certificate. The Add Certificate dialog box is
displayed.
Add Certificate Dialog Box
v. Click Browse, select the certificate file, and click Open.
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vi. When prompted, enter the password used to encrypt the file.
vii. Click Load to upload the certificate to the CCS-UC-1. A message
confirming the upload is displayed.
viii. Click OK to close the Add Certificate dialog box.
d. If authentication server validation is not used, set Enable Server Validation
to
Disabled and continue to step 6. Otherwise, set Enable Server Validation
to
Enabled and select the trusted certificate authorities to use.
To select all of the authorities, click the check box next to the search box.
To unselect all of the authorities, click the check box again.
To search for a specific authority, start typing the name of the authority
in the search box and check the box next to the desired authority.
e. Click Manage Certificates to manage certificates for 802.1x authentication.
A list of certificates is displayed.
Manage Certificate Dialog Box
i. Click to delete a certificate from the list of certificates.
Supplemental Guide – DOC. 7844L CCS-UC-1: Crestron Mercury Tabletop Conference System • 13
ii. Click Add Root Certificate. The Add Certificate dialog box is displayed.
Add Certificate Dialog Box
iii. Click Browse, select the certificate file, and click Open.
iv. Click Load to upload the certificate to the CCS-UC-1. A message
confirming the upload is displayed.
v. Click OK to close the Add Certificate dialog box.
f. Click Save Changes when done or Revert to return to the previous setting.
• Password Authentication
a. In the Authentication Method field, select EAP-MSCHAP V2-password.
b. Enter the domain name of the authentication server, the user name, and the
password in their respective fields.
c. Set Enable Server Validation to Enabled and select the trusted certificate
authorities to use.
To select all of the authorities, click the check box next to the search box.
To unselect all of the authorities, click the check box again.
To search for a specific authority, start typing the name of the authority
in the search box and check the boxes next to the desired authorities.
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d. To load a custom certificate, click Manage Certificates and follow this
procedure:
i. Click the Root tab to manage certificates for 802.1x authentication.
Manage Certificates Dialog Box: Root Tab
ii. Click Add Root Certificate. The Add Certificate dialog box is displayed.
Add Certificate Dialog Box
iii. Click Browse, select the certificate file, and click Open.
iv. Click Load to upload the certificate to the CCS-UC-1. A message
confirming the upload is displayed.
v. Click OK to close the Add Certificate dialog box.
e. Click Save Changes when done, or Revert to return to the previous setting.
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DEVICE
Click DEVICE to upload firmware, restore factory settings, download system logs,
manage cloud settings, manage auto update settings, configure the device for SIP
calling, configure the date and time, configure the device for Skype for Business,
authentication management, and set the device’s application.
Device Management
DEVICE Screen - Device Management
Firmware
To upload device firmware, follow this procedure:
1. Click Firmware Upgrade.
2. Click Browse and navigate to the location of the firmware file.
3. Select the file to use and click Open.
4. Click Load to load the firmware.
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Maintenance
Click Restore to restore the factory settings. Click Reboot to reboot the device.
Device Logs
Click Download Logs to download the device’s system logs to the PC.
Cloud Settings
The Cloud Settings section configures the device’s ability to connect to the cloud and be
managed by the Crestron XiO Cloud service. By default, the
Connection is set to Enabled. To disable the connection, set Cloud Configuration
Service Connection to Disabled. For more information, refer to “Crestron XiO Cloud
Service” on page 57.
Auto Update
DEVICE Screen - Auto Update
Cloud Configuration Service
The device can automatically check for firmware updates and update as needed. To
allow auto updating, set
Update to Disabled.
To check for available updates, click Update Now.
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Auto Update to Enabled. To turn off auto updating, set Auto
Session Initiation Protocol (SIP) Calling
DEVICE Screen - SIP Calling
To configure the device to make phone calls using a SIP server, follow this procedure:
1. Set SIP to Enabled.
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2. Select the transport protocol to use for SIP calling from the Transport Type
drop-down list. Consult with the VoIP administrator for the proper setting.
3. Enter the IP address of the SIP server in the Server Address field.
4. Enter the port number to be used within the SIP network in the Server Port field.
NOTE: Port 5060 is the default port used by most SIP servers. Check with the
VoIP network administrator for port availability.
5. Enter the user name and password in the Server Username and Server
Password fields.
6. Enter the name of the SIP server realm in the Server Realm field.
NOTE: Many SIP servers do not require a realm and the default value “*” can be
used.
7. Enter the local extension number in the Local Extension field.
8. Enter the SIP proxy server’s IP address or host name in the Proxy Server field.
NOTE: A proxy IP address is not always required. When a proxy IP address is not
required, the default value “NONE” can be used.
9. Select the Ethernet port on the CCS-UC-1 to use for SIP calling. Select LAN if the
LAN port on the CCS-UC-1 connects to the SIP server. Select
AUX if the AUX port
on the CCS-UC-1 connects to the SIP server.
10. If server validation is not used, set Enable Server Validation to Disabled.
Otherwise, set
Enable Server Validation to Enabled and select the trusted
certificate authorities to use.
− To select all of the authorities, click the check box next to the search box. To
unselect all of the authorities, click the check box again.
− To search for a specific authority, start typing the name of the authority in
the search box and check the boxes next to the desired authorities.
Supplemental Guide – DOC. 7844L CCS-UC-1: Crestron Mercury Tabletop Conference System • 19
− To load a custom certificate, click Manage Certificates and follow this
procedure:
i. Click the SIP tab to manage certificates for use with a SIP server. If
present, the current SIP certificate is displayed.
Manage Certificates Dialog Box: SIP Tab
ii. Click Add SIP Certificate.
iii. Click Browse, select the certificate file, and click Open.
iv. When prompted, enter the password used to encrypt the file.
v. Click Load to upload the certificate to the CCS-UC-1. A message
confirming the upload is displayed.
vi. Click OK to close the Add Certificate dialog box.
11. Click Save Changes when done or Revert to return to the previous setting. The
device will reboot.
12. Verify the status of the connection to the SIP server in the Status field.
For additional details on configuring the CCS-UC-1 to operate with specific SIP servers,
refer to the DOCUMENTATION tab at www.crestron.com/direct/ccs-uc-1
.
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Configure the Date and Time
DEVICE Screen - Configure Date/Time
The device’s internal clock can be synchronized with a time server or set manually.
NOTE: When connected to Crestron Fusion software, the time is automatically set from
the Crestron Fusion software. Any settings made here do not apply.
• Use Time Server Synchronization
a. Set Enable Time Synchronization to On.
b. Enter the time server’s IP address or host name in the Time Server field.
c. Click Synchronize Now to sync Crestron Mercury with the specified time
server.
d. Click Save Changes when done or Revert to return to the previous setting.
• Set the Time Manually
a. Set Enable Time Synchronization to Off.
b. Select the time zone from the Time Zones list.
c. Enter the time (in 24 hour format) in the Time(24hr Format) field.
d. Select the date from the Date field.
e. Click Save Changes when done or Revert to return to the previous setting.
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Skype for Business
DEVICE Screen – Skype for Business
®
The CCS-UC-1 can be configured to operate as a Skype
for Business client that can host
meetings, make phone calls, and perform other Skype for Business functions.
For information on supported versions of Skype for Business, refer to Answer ID 5829 in
the Online Help on the Crestron website (www.crestron.com/onlinehelp
22 • CCS-UC-1: Crestron Mercury Tabletop Conference System Supplemental Guide – DOC. 7844L
).
Username:
Password
SIP Address
Username
Password
SIP Address
Use the following table and procedure to configure the device for Skype for Business.
Required Fields
USER is HOSTED BY SIP ADDRESS and USER
PRINCIPAL NAME (UPN)
On-premises
Skype for
Business Server
Office 365®
Application
SIP address and UPN may be
the same
SIP address and UPN are
traditionally the characters
before “@onmicrosoft.com”
REQUIRED FIELDS
UPN or domain\username
: Password
: SIP address
: UPN
: Password
: SIP address
1. Set Enable to Enabled.
2. Refer to the table above to determine the required fields and configure the
Username, Password, and SIP Address fields as required.
NOTE: If the Office 365 account uses modern authentication, the login’s
password must be entered on the touch screen after the parameters have been
saved in step
6.
3. If automatic discovery for mobile clients hasn't been configured, enter the
following information:
− Internal Server Name:
https://webdir.online.lync.com/Autodiscover/autodiscoverservice.svc/
Root
− External Server Name:
https://webdir.online.lync.com/Autodiscover/autodiscoverservice.svc/
Root
NOTE: If these fields are left blank, the client uses autodiscovery. If the Skype
for Business deployment does not use autodiscovery, these fields should be
filled with the appropriate information.
These addresses are valid only for
Office 365 users and are different for On-premises Skype for Business Server
deployments.
4. The device can provide up to four speed dial entries. To configure a speed dial
entry, perform the following procedure:
a. Set Enable to Enabled.
b. Enter the “friendly” name of the speed dial entry in the Name field.
c. Enter the email address, phone number, or meeting URL in the Number field.
NOTE: The information entered in the Number field must be formatted for
the selected Type in step d below.
Supplemental Guide – DOC. 7844L CCS-UC-1: Crestron Mercury Tabletop Conference System • 23
d. Select the type of entry to be assigned from the Type drop-down list.
Number: Select Number to have the speed dial button dial a phone
number.
Email: Select Email to have the speed dial button create an ad hoc
meeting with a Skype for Business contact’s email address.
URL: Select URL to have the speed dial button automatically join a Skype
for Business meeting.
5. If the installation uses an on-premises Skype for Business deployment that
requires a private root certificate, click
Manage Certificates to manage
certificates for authentication. A list of certificates is displayed.
Manage Certificates Dialog Box
a. Click to delete a certificate from the list of certificates.
b. Click Add Root Certificate. The Add Certificate dialog box is displayed.
Add Certificate Dialog Box
c. Click Browse, select the certificate file, and click Open.
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d. Click Load to upload the certificate to the CCS-UC-1. A message confirming
the upload is displayed.
e. Click OK to close the Add Certificate dialog box.
6. Click Save Changes when done or Revert to return to the previous setting.
If the Office 365 account uses modern authentication, a login screen is displayed on the
touch screen as shown below.
Office 365 Login Screen
1. Tap inside the password field. A keyboard is displayed.
2. Enter the account password associated with the displayed user name and tap
Go.
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Authentication Management
DEVICE Screen - Authentication Management
This section is used to set the password for the current user, and manage authorized
users and user groups. By default,
Enable Authentication is set to On.
• Current User
a. Click the Current User tab to set the current user’s password.
b. Click Change Current User Password to change the current user’s password.
c. Enter the new password in the Password field.
d. Confirm the new password in the Confirm Password field.
e. Click OK to set the new password or click Cancel to cancel.
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