Crestron CAPTURE-HD and
CAPTURE HD-PRO
Capture HD
™
High-Definition Capture Recorder
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Important Safety Instructions
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance
with the manufacturer's instructions.
Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than
the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the
obsolete outlet.
Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
Only use attachments/accessories specified by the
manufacturer.
Use only with the cart, stand, tripod, bracket or
table specified by the manufacturer or sold with
the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to
avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused
for long periods of time.
Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate
normally, or has been dropped.
Disconnect power prior to connecting or disconnecting
equipment.
Do not install in direct sunlight.
The apparatus must be installed in a way that the power cord
can be removed either from the wall outlet or from the device
itself in order to disconnect the mains power.
Prevent foreign objects from entering the device.
WARNING:
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THIS APPARATUS TO RAIN OR
MOISTURE. THE APPARATUS SHALL NOT BE
EXPOSED TO DRIPPING OR SPLASHING. OBJECTS
FILLED WITH LIQUIDS, SUCH AS VASES, SHOULD
NOT BE PLACED ON THE APPARATUS.
WARNING:
TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE
COVER. THERE ARE NO USER SERVICEABLE PARTS
INSIDE. ONLY QUALIFIED SERVICE PERSONNEL
SHOULD PERFORM SERVICE.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS: RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
product's enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
WARNING:
THIS IS AN APPARATUS WITH CLASS I
CONSTRUCTION. IT SHALL BE CONNECTED TO AN
ELECTRICAL OUTLET WITH AN EARTHING GROUND
TERMINAL.
IMPORTANT:
This device can be used with Class 2 output wiring.
Regulatory Compliance
As of the date of manufacture, the CAPTURE-HD & CAPTURE-HD-PRO have been tested and found to
comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance
Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
The specific patents that cover Crestron products are listed at patents.crestron.com
Crestron, the Crestron logo, Capture HD, CaptureLive HD, Cresnet, Crestron e-Control, Crestron Toolbox, FreeSpeech, Fusion RV, and RoomView SE are
either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. HDMI and the HDMI logo are either
trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other countries. VXP is either a trademark or registered trademark
of Sigma Designs, Inc. and its subsidiaries in the United States and/or other countries. Windows is either a trademark or registered trademark of Microsoft
Corporation in the United States and/or other countries. Other trademarks, registered trademarks and trade names may be used in this document to refer to
either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.
©2012 Crestron Electronics, Inc.
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Contents
High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Specifications ..............................................................................................................4
Physical Description.................................................................................................... 8
Setup ........................................................................................................................................ 12
Network Wiring......................................................................................................... 12
Identity Code ............................................................................................................. 12
Installation................................................................................................................. 12
Hardware Hookup .....................................................................................................14
Programming Software............................................................................................................17
Earliest Version Software Requirements for the PC .................................................17
Programming with SIMPL Windows........................................................................ 17
Uploading and Upgrading........................................................................................................ 19
Establishing Communication.....................................................................................19
Programs and Firmware ............................................................................................19
Program Checks ........................................................................................................20
Operation .................................................................................................................................21
Overview ...................................................................................................................21
Functional Basics ......................................................................................................21
Menu Structure .......................................................................................................... 23
Installer Mode............................................................................................................24
Problem Solving ......................................................................................................................30
Troubleshooting......................................................................................................... 30
Reference Documents................................................................................................ 30
Further Inquiries........................................................................................................ 30
Future Updates ..........................................................................................................30
Return and Warranty Policies.................................................................................................. 31
Merchandise Returns / Repair Service ......................................................................31
Crestron Limited Warranty........................................................................................31
Operations Guide – DOC. 7233C Contents i
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
High-Definition Capture Recorder:
CAPTURE-HD/CAPTURE-HD-PRO
Introduction
®
The CaptureLiveHD™ system from Crestron
meeting and lecture capture solution that is simple enough for the entire faculty to use,
and affordable enough for wide-scale deployment across any sized campus or
corporate enterprise. CaptureLiveHD delivers a complete end-to-end solution for
scheduling, recording, and online delivery of captured content. Flexible enough to fit
any education, government, or corporate work-flow model, CaptureLiveHD translates
to greater usage of resources and a more effective education experience while
minimizing support overhead.
answers the call for a high-quality
As part of a complete CaptureLiveHD system, the Capture HD High-Definition
Capture Recorder (CAPTURE-HD) provides a very simple, one-box component for
capturing lectures, presentations, medical procedures, seminars, and training sessions.
It is designed for easy integration in a classroom, lecture hall, training lab, or
boardroom. It allows presenters and instructors to use their choice of multimedia
sources, including high-definition videos, computers, whiteboards, and annotators.
The CAPTURE-HD base model provides HDMI
sources, plus a composite video input for a camera and line-level audio input for a
wireless mic. The CAPTURE-HD-PRO model adds a 3G-SDI input to support HD
digital cameras. The CAPTURE-HD and CAPTURE-HD-PRO models are hereinafter
referred to as “Capture recorder” unless noted otherwise.
®
and RGBHV inputs for such
Features and Functions
Delivers a low-cost, high-performance HD presentation capture solution
Designed for college, university, teaching hospital, government and
business applications
Records the complete AV presentation, classroom lecture, or training
session
Captures in high-quality H.264 format at up to HD 1080p resolution
Extremely easy to use and flexible enough to fit any workflow model
(Continued on following page)
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 1
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
g
Features and Functions
(Continued)
Works with Crestron CaptureLiveHD software for a total workflow
Integrates easily into existing AV presentation systems and networks
Provides inputs for high-definition digital and analog AV sources
Built-in scaling ensures compatibility with a full range of sources
Provides a composite video input for the presenter’s camera
CAPTURE-HD-PRO model includes high-definition 3G-SDI camera
Includes local AV output for confidence monitoring or presentation
Allows Crestron control system integration via Ethernet
Gigabit Ethernet enables high transfer rates for uploading of HD media
Sin
Without requiring any special training or extra effort from the presenter, the Capture
recorder records the complete presentation in full-motion HD 1080p or 720p and
uploads it to a network server for publishing. Schools and businesses may easily
implement a facility-wide lecture capture solution by equipping every room with
Capture recorders, all centrally managed by Crestron Fusion RV™ and
CaptureLiveHD Software
*
engine
input
pass-thru
files
le-space 19" rack-mountable
*
.
A Closer Look at the Box
The Capture recorder is a compact unit, designed to sit on a shelf or mount in an
equipment rack or podium. It captures presentation content from a computer or other
source along with a live camera image and records them together in full-motion HD.
The two images may be composited on screen side-by-side or picture-in-picture (PIP).
The camera PIP window can be sized and positioned in any corner of the screen over
the presentation content. Either image may be captured full screen as well.
Audio content from the presentation source is captured in stereo along with the live
“speech” signal from a wireless microphone. The two signals are mixed together and
recorded as one high-quality stereo signal.
* CaptureLiveHD software, a.k.a. “Media Services” is an optional component of Fusion RV Remote
Asset Management Software. It is included in the purchase of a Fusion RV license at no additional
charge. Current owners of a Fusion RV license, including those upgrading from RoomView SE™ may
install the Media Services component at no additional cost. Media Services is downloaded and installed
as part of the Fusion RV software installer package.
2 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Capture Recorder Audio Block Diagram
Capture Recorder Video Block Diagram
Additional Features:
Front Panel — Intuitive controls are provided on the front panel for starting,
pausing, and stopping a recording. Each button lights up in a different color
to provide clear indication of recording status. An LED bargraph meter
provides indication of the speech signal level so you know that you are being
picked up loud and clear. A full-color LCD screen displays additional
feedback and provides access to setup functions.
Content Inputs — Connecting a computer, DVD player, or other
presentation source is enabled via HDMI and RGBHV inputs on the rear
panel. The HDMI input handles high-definition digital AV devices and
computers with stereo audio. The RGBHV input handles analog computer
sources. Built-in scaling ensures compatibility with a full range of signals. A
stereo analog audio input is also provided.
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 3
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Camera Input — A composite video input provides for the connection of a
single camera or switcher. Crestron offers two cameras ideally suited for the
application, the CAM-IFB-100 and CAM-IPTZ-100
3G-SDI input (CAPTURE-HD-PRO model only) is also offered, allowing
for the use of a high-definition camera with SDI, HD-SDI, or 3G-SDI output.
Speech Input — A wireless microphone or mic mixer can be connected for
pickup of the presenter and other individuals speaking. Crestron FreeSpeech
wireless microphones (MP-FS100_PAK or MP-FS200_PAK)
separately) offer an ideal speech pickup solution.
Local Output — HDMI and analog audio outputs are included for
connection to a confidence monitor or AV system. These outputs may be
used to view and hear exactly what is being recorded, or to pass the selected
content source through for local presentation
File Storage — Captured AV files are stored locally on a MMC or USB
storage device prior to uploading to the network. An MMC-compatible
memory card slot and USB port are provided on the rear panel, and a 16 GB
MMC is included. An additional USB port is provided on the front panel,
allowing recordings to be saved directly to a USB flash drive.
Gigabit Ethernet — Connection to the LAN is via 10/100/1000BASE-T
Ethernet, affording the highest possible transfer rate for uploading HD media
files to your network server.
(both sold separately). A
(both sold
®
Touch Screen Remote
Adding the optional touch screen controller (CAPTURE-TPMC-4SM) (sold
separately), enables simplified operation of the Capture recorder from a lectern, desk,
or wall mount location in the room. The presenter need only follow the prompts on
the touch screen to easily start and stop a recording, pause or mute the recording and
even add bookmarks during the session. The touch screen can also display a live view
of the room camera and a microphone level meter to lend an extra level of confidence
during operation.
Control System Integration
The Capture recorder integrates seamlessly with a Crestron control system to enable
expanded control over AV and room devices using a variety of touch screens, wireless
remotes, computers, and mobile devices.
Specifications
Specifications for the Capture recorder are listed in the following table.
Capture Recorder Specifications
SPECIFICATION DETAILS
Capture
Formats, Video
Formats, Audio
Container
Storage
Memory Card
USB Flash Drive Supports USB flash drive
Network Supports file transfer to network media server
H.264 high profile @ 720p24, 720p30, 720p60,
and 1080p24; 2000 to 6000 kbps bitrate
AAC stereo
MPEG-2 transport stream (.ts)
Supports MMC compatible card, 16 GB
included
(Continued on following page)
4 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Capture Recorder Specifications (Continued)
SPECIFICATION DETAILS
Video
Scaling
Input Signal Types (Content) HDMI, DisplayPort Multimode1, DVI1, RGB
Input Signal Types (Camera)
Output Signal Types HDMI, DVI1
Input Formats
Input Resolutions, HDMI,
Progressive
Input Resolutions, HDMI,
Interlaced
Input Resolutions, RGB,
Progressive
Input Resolutions,
Composite
Input Resolutions, SDI
2
VXP® video processing, 3D and 2D noise
reduction, block artifact reduction, mosquito
noise reduction, motion and edge adaptive
deinterlacing, detail enhancement, adaptive
contrast enhancement, adaptive de-banding,
film cadence detection, picture-in-picture and
side-by-side windowing
Composite, SDI
HDMI, DVI1, RGBHV up to UXGA/WUXGA,
HDTV up to 1080p60, NTSC or PAL, SD-SDI
(SMPTE 259M)2, HD-SDI (SMPTE 292M)2,
3G-SDI (SMPTE 424M)2
Any resolution and frame rate from 640 x 400
to 1920 x 1200 up to 162 MHz pixel clock
480i, 576i, 1080i25 (1125 lines), 1080i30
Any resolution and frame rate from 640 x 400
to 1920 x 1200 up to 162 MHz pixel clock
480i, 576i
SMPTE 425M (3G-SDI) 4:2:2 Colorspace:
1920 x 1080 @ 50 Hz (1080p50), 1920 x
1080 @ 60 Hz (1080p60);
SMPTE 425M (3G-SDI) 4:4:4 Colorspace:
1280 x 720 @ 50 Hz (720p50),
1280 x 720 @ 60 Hz (720p60),
1920 x 1080 @ 24 Hz (1080p24),
1920 x 1080 @ 25 Hz (1080p25),
1920 x 1080 @ 30 Hz (1080p30),
1920 x 1080 @ 50 Hz (1080i50 or 1080sF25),
1920 x 1080 @ 60 Hz (1080i60 or 1080sF30);
SMPTE 260M (HD-SDI): 1920 x 1035 @ 60
Hz (1035i60);
SMPTE 295M (HD-SDI): 1920 x 1080 @ 50
Hz (1080i50);
SMPTE 274M (HD-SDI): 1920 x 1080 @ 24
Hz (1080p24), 1920 x 1080 @ 24 Hz
(1080sF24), 1920 x 1080 @ 25 Hz (1080p25),
1920 x 1080 @ 30 Hz (1080p30),
1920 x 1080 @ 50 Hz (1080i50 or 1080sF25),
1920 x 1080 @ 60 Hz (1080i60 or 1080sF30);
SMPTE 296M (HD-SDI):
1280 x 720 @ 50 Hz (720p50),
1280 x 720 @ 60 Hz (720p60);
SMPTE 259M-C (SD-SDI): 720 x 480 @
59.94 (NTSC), 720 x 576 @ 50i (PAL)
2
(Continued on following page)
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 5
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Capture Recorder Specifications (Continued)
SPECIFICATION DETAILS
Video (Continued)
Output Resolutions, HDMI
A-D Conversion 10-bit 162 MHz per each of 3 channels
Audio
Processing
A-D/D-A Conversion 24-bit 48 kHz
Input Signal Types
Output Signal Types HDMI, analog stereo
Formats, HDMI 2-channel PCM
Formats, Analog Stereo 2-channel
Content Input
Compensation
Content Mix Level -80.0 to 0.0 dB
Content Bass ±15.0 dB
Content Treble ±15.0 dB
Content Audio Delay 0.0 to 40.0 ms
Speech Input
Compensation
Speech Mix Level -80.0 to 0.0 dB
Speech Bass ±15.0 dB
Speech Treble ±15.0 dB
Output Volume3
Output Bass3 ±15.0 dB
Output Treble3 ±15.0 dB
Performance (analog)
Frequency Response 20 Hz to 20 kHz ±0.75 dB typical
S/N Ratio >90 dB, 20 Hz to 20 kHz A-weighted
THD+N: <0.05% @ 1 kHz
Stereo Separation >90 dB
Communications
Ethernet
USB
Power Requirements
Power Pack 5 Amps @ 12 Volts DC
Same as CONTENT IN (HDMI or RGBHV)
when viewing the selected content source, or
same as capture settings when viewing the
capture image
Provides mixing of the stereo CONTENT
AUDIO IN signals with the mono SPEECH IN
signal
HDMI, DisplayPort Multimode1, analog stereo,
analog mono
±10.0 dB
±10.0 dB
-80 to +20 dB, adjustable from 0% to 100%,
plus mute
10/100/1000 Mbps, auto-switching,
auto-negotiating, auto-discovery, full/half
duplex, DHCP
USB 2.0 host, supports USB flash drives and
USB mass storage devices
100-240 Volts AC, 50/60 Hz power pack,
included
(Continued on following page)
6 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Capture Recorder Specifications (Continued)
SPECIFICATION DETAILS
Default NET ID4 03
Minimum 2-Series Control
System Update File
5, 6
Environmental
Temperature 32° to 104° F (0° to 40° C)
Humidity 10% to 90% RH (non-condensing)
Enclosure
Chassis
Faceplate
Mounting
Dimensions
Height
Width
Depth 9.25 in (235 mm)
Weight
CAPTURE-HD
CAPTURE-HD-PRO
Included Accessory Universal Power Pack for Capture recorder
Available Accessories
CAM-IFB-100 Camera for CAPTURE-HD
CAM-IPTZ-100 PTZ Camera for CAPTURE-HD
CAPTURE-TPMC-4SM B-S
CAPTURE-TPMC-4SM W-S
CBL Series Crestron Certified Interface Cables
MP-FS100_PAK
MP-FS200_PAK
SW-CAPTURELIVEHD
1. HDMI requires an appropriate adapter or interface cable to accommodate a DVI or DisplayPort
Multimode signal. CBL-HD-DVI interface cables available separately.
2. SDI input capability is available on the CAPTURE-HD-PRO model only.
3. Affects analog audio outputs only.
4. Requires setup with Crestron Toolbox™.
5. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.
6. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
Version C2-V3.093.CUZ or later
Metal with matte black finish, vented sides,
variable-speed fan-cooled
Metal, matte black finish with polycarbonate
label overlay
Freestanding or 1U 19-inch rack-mountable
(adhesive feet and rack ears included)
1.91 in (49 mm),
1.70 in (44 mm) without feet
17.03 in (433 mm),
19.00 in (483 mm) with ears
4.1 lbs (1.9 kg)
4.2 lbs (1.9 kg)
Touch Screen Controller for CAPTURE-HD,
Black Smooth
Touch Screen Controller for CAPTURE-HD,
White Smooth
FreeSpeech Single-Channel Wireless Mic
System Package
FreeSpeech Dual-Channel Wireless Mic
System Package
CaptureLiveHD Software (Media Services
Component of Fusion RV)
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIPs) only. New users
must register to obtain access to certain areas of the site (including the FTP site).
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 7
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Physical Description
This section provides information on the connections, controls and indicators
available on your Capture recorder.
Capture Recorder Physical View - Front (CAPTURE-HD Shown)
Capture Recorder Physical View - Rear (CAPTURE-HD Shown)
Capture Recorder Physical View - Rear (CAPTURE-HD-PRO Shown)
Capture Recorder Overall Dimensions – Side View
Capture Recorder Overall Dimensions – Front View (CAPTURE-HD Shown)
CAPTURE-HD – Rear View
8 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
CAPTURE-HD-PRO – Rear View
Connectors, Controls & Indicators
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
1 USB
(2) USB Type A female (1 front, 1 rear)
USB 2.0 host port for connection of a USB
2 COMPUTER
flash drive or mass storage device
(1) USB Type B female. For future use
3 RESET
(1) recessed miniature push button for
hardware reset
4 Display
Display Type: 16-bit TFT active matrix color
LCD;
Size: 1.8 inch (46 mm) diagonal
Resolution: 220 x 176 pixels;
Functions: Displays recording status, time
counter, audio levels, setup parameters, and
other details
5
Λ, V, <, >, SELECT
(4) push buttons, for 4-way LCD menu
navigation and parameter adjustment;
(1) push button, used to select or execute the
highlighted menu item or value
6 HOME (1) push button, returns to the home menu
7 BACK (1) push button, steps menu back one level
8 REC, PAUSE, STOP
(3) Transport style buttons with translucent
button caps and color-coded LED
backlighting for feedback, used to control the
9
SPEECH IN
(Unbalanced)
capture function
(1) RCA female;
Unbalanced line-level audio input;
Input impedance: 10k Ohms nominal;
SPEECH IN (Balanced)
10
+ - G
Input level: 2 V
(1) 3-pin 3.5mm detachable terminal block;
Balanced/unbalanced line-level audio input;
maximum2
rms
Input impedance: 17.5k Ohms nominal
balanced/unbalanced;
11
CONTENT AUDIO IN
(Unbalanced)
Balanced input level: 4 V
Unbalanced input level: 2 V
maximum;
rms
maximum2
rms
(1) 3.5mm TRS mini phone jack;
Unbalanced stereo line-level audio input;
Input impedance: 18.5k Ohms nominal;
Input level: 1 V
maximum
rms
(Continued on following page)
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 9
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Connectors, Controls & Indicators (Continued)
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
12
CONTENT AUDIO IN
(Balanced)
L R
+ - G + -
13
AUDIO OUT L, R
(Unbalanced)
14
AUDIO OUT
(Balanced):
L R
+ - G + -
15
CAMERA IN,
COMPOSITE
16 CONTENT IN, RGBHV
(1) 5-pin 3.5mm detachable terminal block;
Balanced/unbalanced stereo line-level audio
input;
Input impedance: 24k Ohms nominal
balanced/unbalanced;
Balanced input level: 4 V
Unbalanced input level: 2 V
maximum;
rms
maximum
rms
(2) RCA female;
Unbalanced stereo line-level audio output;
Output impedance: 100 Ohms nominal;
Output level: 2 V
maximum
rms
(1) 5-pin 3.5mm detachable terminal block;
Balanced/unbalanced stereo line-level audio
output;
Output impedance: 200 Ohms balanced,
100 Ohms unbalanced;
Balanced input level: 4 V
Unbalanced input level: 2 V
maximum;
rms
maximum
rms
(1) BNC female analog composite video
input; RCA adapter included;
Input impedance: 75 Ohms nominal;
Input level: 1 V
nominal
p-p
(1) DB15HD female, RGB (VGA) input;
Formats: RGBHV; RGBS, RGSB;
Input levels: 0.5 to 1.5 V
with built-in DC
p-p
restoration;
Input impedance: 75 Ohms nominal;
Sync Detection: RGBHV, RGBS, RGSB
Sync input level: 3 to 5 V
Sync input impedance: 511 Ohms nominal
Pin 1 Red Video
Pin 2 Green Video
Pin 3 Blue Video
Pin 4 Reserved
Pin 5 Ground
Pin 6 Red Ground
Pin 7 Green Ground
Pin 8 Blue Ground
Pin 9 +5 Volt DC in
Pin 10 Ground
Pin 11 No Connect
Pin 12 Monitor Sense Data
Pin 13 Horizontal Sync
Pin 14 Vertical Sync
Pin 15 Monitor Sense Clock
p-p
;
(Continued on following page)
10 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Connectors, Controls & Indicators (Continued)
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
17 CONTENT IN, HDMI
18 LOOP OUT, RGBHV
19 HDMI OUT
20 MEMORY
21
LAN
22
12VDC
5.0A
23 G
(1) 19-pin Type A HDMI female;
Signal Types: HDMI, DVI, DisplayPort
Multimode
3
(1) DB15HD female;
Buffered pass-thru from RGBHV input
(pinout same as CONTENT IN, RGBHV,
except Pin 9 +5 Volt DC out)
(1) 19-pin Type A HDMI female;
Signal Types: HDMI, DVI
3
(1) MMC compatible card slot;
Accepts Multimedia Memory Cards (MMC) for
local storage
(1) 8-wire RJ-45, female;
10/100/1000BASE-T Ethernet port
PIN SIGNAL PIN SIGNAL
1 A+ 5 C2 A- 6 B3 B+ 7 D+
4 C+ 8 D-
LEFT
LED
OFF OFF 1000 Link
ON OFF 100 Link
OFF ON 10 Link
ON ON No Link
RIGHT
LED
LINK
STATUS*
* Blinking indicates activity
(1) 2.5 mm barrel DC power jack;
12 Volt DC power input;
Power pack included
(1) 6-32 screw, chassis ground lug
24 CAMERA IN, 3G-SDI
BNC female, SDI, HD-SDI, or 3G-SDI video
input;
Input impedance: 75 Ohms nominal.
1. Interface connectors for SPEECH IN, CONTENT AUDIO IN, and AUDIO OUT ports are provided
with the unit.
2. SPEECH IN balanced and unbalanced inputs are summed.
3. HDMI requires an appropriate adapter or interface cable to accommodate a DVI or DisplayPort
Multimode signal. CBL-HD-DVI interface cables available separately.
(CAPTURE-HD-PRO only)
NOTE: SDI and COMPOSITE inputs are
mutually exclusive, selectable at setup only.
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 11
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Setup
Network Wiring
When wiring the Ethernet network, consider the following:
Use Crestron power supplies for Crestron equipment.
Provide sufficient power to the system.
Unlike other Crestron network devices, the Capture recorder does not use Cresnet
communications between the device and the control system. The Capture recorder
requires the use of a high-speed Ethernet connection for control system
communications.
®
for
Ventilation
For general information on connecting Ethernet devices in a Crestron system, refer to
the latest version of the Crestron e-Control
available from the Crestron Web site (www.crestron.com/manuals
Reference Guide (Doc. 6052), which is
).
Identity Code
The IP ID is set within the Capture recorder’s table using Crestron Toolbox™. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple Capture recorder devices in the same system must be unique.
When setting the IP ID, consider the following:
The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.
Each device using IP to communicate with a control system must have a
unique IP ID.
Installation
The Capture recorder should be used in a well-ventilated area. The venting holes
should not be obstructed under any circumstances.
To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications. Consider using
forced air ventilation and/or incrementing the spacing between units to reduce
overheating. Consideration must be given if installed in a closed or multi-unit rack
assembly since the operating ambient temperature of the environment may be greater
than the room ambient temperature. Contact with thermal insulating materials should
be avoided on all sides of the unit.
Rack Mounting
12 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
The Capture recorder can be mounted in a rack or stacked with other equipment.
Two “ears” are provided with the Capture recorder so that the unit can be rack
mounted. These ears must be installed prior to mounting. Complete the following
procedure to attach the ears to the unit. The only tool required is a #1 or #2 Phillips
screwdriver.
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
WARNING: To prevent bodily injury when mounting or servicing this unit in a rack,
take special precautions to ensure that the system remains stable. The following
guidelines are provided to ensure your safety:
When mounting this unit in a partially filled rack, load the rack from the
bottom to the top with the heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before
mounting or servicing the unit in the rack.
NOTE: If rack mounting is not required, rubber feet are provided for tabletop
mounting or stacking. Apply the feet near the corner edges on the underside of the
unit.
NOTE: Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g. use of power strips).
To install the ears:
1. There are screws that secure each side of the Capture recorder top cover.
Using a #1 or #2 Phillips screwdriver, remove the four screws closest to the
front panel from one side of the unit. Refer to the diagram following step 3
for a detailed view.
Ear Attachment for Rack Mounting
2. Position a rack ear so that its mounting holes align with the holes vacated by
the screws in step 1.
3. Secure the ear to the unit with four of the eight longer screws supplied, as
shown in the following diagram.
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 13
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
4. Repeat procedure (steps 1 through 3) to attach the remaining ear to the
opposite side.
Stacking
Four “feet” are provided with the Capture recorder so that if the unit is not rack
mounted, the rubber feet can provide stability when the unit is placed on a flat
surface or stacked. These feet should be attached prior to the hookup procedure.
Refer to the following illustration for placement of the feet.
Foot Placement for the Capture Recorder
NOTE: No more than two Capture recorder units should be stacked.
Hardware Hookup
Make the necessary connections as called out in the illustrations that follow this
paragraph. Apply power after all connections have been made.
Hardware Connections for the Capture Recorder, Front View (CAPTURE-HD-PRO Shown)
14 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Hardware Connections for the Capture Recorder, Rear View (CAPTURE-HD-PRO Shown)
NOTE: Ensure the unit is properly grounded by connecting the chassis ground lug to
an earth ground (building steel).
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the table of specifications.
One balanced/unbalanced audio output and one balanced/unbalanced audio input is
provided, utilizing five-pin terminal block connectors. For connection details, refer to
the following table and diagrams.
Audio Connections
SIGNAL
NAME
+ L + L + L + In L + Out
- L - L -
G Shield/Ground Shield/Ground Ground Common ground
+ R + R + R + In R + Out
- R - R -
BALANCED
AUDIO INPUT
BALANCED
AUDIO OUTPUT
UNBALANCED
AUDIO INPUT
L – signal return,
jumper to GND
R – signal
return,
jumper to GND
UNBALANCED
AUDIO OUTPUT
Open
Open
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 15
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Typical Balanced/Unbalanced Inputs and Outputs
Balanced
Input
Shield
Source 1
Source 2
Unbalanced
Input
Source 1
Source 2
+ -G+ -
+
+
+ -G+ -
+
Shield
+
Shield
Jumpers
Balanced
Output
+ -G+ -
Shield
+
+
Chan 2
AMP
Chan 1
16 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron Web site. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at www.crestron.com/support
First-time users must establish a user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
Web site (www.crestron.com/software
Crestron provides an assortment of Windows-based software tools to develop a
customized system. Use SIMPL Windows to create a program to control the Capture
recorder.
).
.
Configuration Manager
Programming with SIMPL Windows
SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate, but equally important, “Managers”:
Configuration and Program.
Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
1. To incorporate the Capture recorder into the system, first drag an Ethernet
capable control system such as the CP2E from the Crestron Devices | Control
Systems folder of the Device Library and drop it in the System Views.
2. Next, drag the CAPTURE-HD from the Ethernet Control Modules | Ethernet
Audio/Video Modules folder and drop it into Slot 5 of the control system in
the lower pane of System Views.
Locating the CAPTURE HD in the Device Library
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 17
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
The system tree of the control system displays the device in the appropriate
slot with a default IP ID as shown in the following illustration.
CP2E Device, Slot 5
3. If additional Capture recorder devices are to be added, repeat step 2 for each
device. Each Capture recorder is assigned a different IP ID number as it is
added.
If necessa
4. Device Settings” window
and change the IP ID, as shown in the following illustration.
“Device Settings: Crestron CAPTURE-HD” Window
NOTE: The ID code specified in the SIMPL Windows program must match
the IP ID of each unit. Refer to “Identity Code” on page 12.
ry, double click a device to display the “
18 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
programs or firmware) can be transferred to the control system (and/or device).
Finally, program checks can be performed (such as creating an IP table) to ensure
proper functioning.
Establishing Communication
Use Crestron Toolbox for communicating with the Capture recorder; refer to the
Crestron Toolbox help file for details. There is one method of communication:
TCP/IP.
Ethernet Communication
PC Running
Crestron Toolbox
The Capture recorder connects to a PC via Ethernet:
1. Enter the IP address, IP mask and default router of the Capture recorder via
Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable
DHCP.
NOTE: Use the Device Discovery Tool in Crestron Toolbox to detect all
Ethernet devices on the network and their IP configuration. The tool is
available in Toolbox version 1.15.143 or later.
NOTE: The IP address can also be found via the Capture recorder front
panel controls. Refer to “Network Setup” which starts on page 27 for details.
2. Confirm Ethernet connection between Capture recorder and PC. If
connecting through a hub or router, use CAT5 straight through cables with
8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to
connect the two LAN ports directly without using a hub or router.
3. Use the Address Book in Crestron Toolbox to create an entry for the Capture
recorder with the Capture recorder’s TCP/IP communication parameters.
LAN
Capture Recorder
4. Display the “System Info” window (click the
Capture recorder entry.
icon) and select the
Programs and Firmware
Program or firmware files may be distributed from programmers to installers or from
Crestron to dealers. Firmware upgrades are available from the Crestron Web site as
new features are developed after product releases. One has the option to upload
programs via the programming software or to upload and upgrade via the Crestron
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 19
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help
file or the Crestron Toolbox help file.
SIMPL Windows
Firmware
If a SIMPL Windows program is provided, it can be uploaded to the control system
using SIMPL Windows or Crestron Toolbox.
Check the Crestron Web site to find the latest firmware. (New users must register to
obtain access to certain areas of the site, including the FTP site.)
Upgrade Capture recorder firmware via Crestron Toolbox.
1. Establish communication with the Capture recorder and display the “System
Info” window.
2. Select Functions | Firmware… to upgrade the Capture recorder firmware.
Program Checks
For Ethernet connections, using Crestron Toolbox, display the “System Info” window
(click the
performed on the Capture recorder.
Be sure to use Crestron Toolbox to create the Capture recorder IP table.
1. Select Functions | IP Table Setup.
2. Add, modify or delete entries in the IP table. The Capture recorder can have
3. A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the Capture recorder. The
entry should list the Capture recorder’s IP ID (specified on the Capture recorder’s IP
table) and the internal gateway IP address 127.0.0.1.
icon) and select the Functions menu to display actions that can be
only one IP table entry.
20 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Operation
Overview
The Capture recorder has two options for storage: local storage and storing on a
remote server.
Local Storage
For local storage, the device records a presentation either on the provided MMC card
or on a USB storage device inserted in the front or rear USB port. (Either storage
device must be formatted in FAT32.) Before starting, the front panel controls are used
to specify where the file is to be saved (the default is the MMC card).
When the presentation is about to begin, the presenter simply presses the REC button;
when finished presses STOP; and the video file (e.g., CAPTURE-HD61ecf4_201110-17_09_43_29.ts) is saved in the specified location. After the front panel indicates
that the recording is done, the media can be removed, if desired, and made available
for other presentations.
Storing on Remote Server
The presentation can also be saved to local media, and then uploaded via FTP to a
remote server. Distribution is then controlled by FTP settings from the SIMPL
Windows symbol, the optional CAPTURE-TPMC-4SM touch screen, or Fusion RV.
When the Capture recorder is used in conjunction with Fusion RV, the presentation is
automatically transferred via FTP to a “Watch” directory that Fusion RV monitors.
When Fusion RV detects the new file, it takes the file and processes it for distribution.
Functional Basics
Storage
Selectable storage location
MMC
Front USB
Back USB
Location selected via front panel menu controls.
Files are always automatically deleted from local storage after upload.
Maximum file size is 4 GB per file due to FAT32 formatting.
Equivalent to over three hours of recording time, at a bit rate of 2000
kbps, and a resolution of 720p60.
Recording always stops if limit is reached.
Each Capture recorder ships with a 16 GB MMC card.
MMC card is default storage location.
Files are automatically named as follows:
Hostname_YYYY-MM-DD_HH_MM_SS
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 21
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Video Parameters
NOTE: The Capture recorder does not display HDCP protected content.
Content selection
Ability to choose whether content comes from the VGA or HDMI input.
Default is Auto Detect which uses HDMI if present; otherwise uses
VGA.
Accessible from “Video” menu.
Camera selection (CAPTURE-HD-PRO only)
Ability to choose whether content comes from the Composite or SDI
inputs. Default is Auto Detect which uses SDI if present; otherwise uses
Composite.
Accessible from “Video” menu.
Recording Options
Format: defines the resolution and frame rate of the recording.
1080p24
720p60
720p30
720p24
Bitrate (2000-6000 kbps): Defines the quality of the recording. Higher
bitrates yield higher quality (less pixelation), but take up more storage
space.
Audio Parameters
Ability to mix the audio from both the speech input as well as from the
content input, as shown in the following diagram.
Ability to choose source of content audio. Default is Auto (picks HDMI if
present; otherwise uses unbalanced input).
NOTE: Auto mode does not include selection of the balanced audio input. If
this is needed, it must be directly selected.
Time
The Capture recorder attempts to get the time from a national time server
upon boot-up.
When connected to Fusion RV, Fusion RV sets the time.
22 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Recording
Media must be present in the default storage location in order for the
recording to start.
After pressing the REC button there is an approximately 10 second
“preparing to record” process that needs to complete before the recording
actually starts.
NEVER remove the media while a recording is in progress. (This action
could corrupt your file.)
The user can pause while recording. Press the PAUSE button to pause the
recording (yellow PAUSE button lights up). Press REC again to continue
recording.
Press the STOP button to end recording. Wait for a “Done” message to
appear before removing media.
Front Panel
“Front Panel Lock” menu allows the user to set a password to prevent
unauthorized access. A custom password can be assigned via front panel
controls.
A level gauge (bar graph at left side of the display) shows relative speech
Menu Structure
The front panel Installer mode menu structure of the Capture recorder is shown in the
following illustration.
Capture Recorder Installer Mode Menu Structure
level. The level can be adjusted via the CAPTURE-TPMC-4SM, the symbol,
or front panel controls. Adjust the level so that all but the top 1-2 bars are lit
while speaking. Samples are averaged so there is a slight delay in the gauge’s
response to incoming speech audio.
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 23
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Installer Mode
The following paragraphs describe the various setup and information screens that are
included in the installation process for the Capture recorder. These are accessed using
the front panel display and the adjacent navigation and value adjustment push button
controls.
When power is first applied to the Capture recorder, the device runs an initialization
process that takes approximately two minutes (the front panel screen displays a
countdown). When this process is complete, the initial display is similar to the
following.
Initial Display
From the initial display, press the BACK button to enter Installer mode. The
“Installer Mode” menu appears as follows.
Partial Front Panel Showing “Installer Mode” Menu and Controls
Use the buttons adjacent to the left, right, up, and down arrow symbols on the front
panel to navigate the various menus and options. The SELECT button accepts the
displayed menu option or value; the HOME button returns the display to the initial
display; the BACK button always returns the display to the previous screen. There are
four options within the “Installer Mode” menu.
Audio: Contains controls for setting operational values for camera audio and
content audio input.
Video: Contains controls for setting operational values for camera and
content video input type, recording options for format and bit rate, and PIP
(picture-in-picture) location options.
Network: Contains controls for reviewing the current MAC address, IP
address, subnet mask address, and default router address for the Capture
recorder; for setting new addresses, for turning DHCP on and off, and for
setting the control system IP ID and IP address.
Control: Contains controls for restoring default settings, for reviewing the
current firmware version, for selecting the preferred internal storage location
for recorded programs, and for reviewing the upload path and username
information.
24 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Audio Setup
The audio characteristics of the Capture recorder are configured using the “Audio”
menu, which is displayed by highlighting Audio in the “Installer Mode” menu and
pressing SELECT.
Audio Camera Input
From the “Audio” setup menu, select Camera Input to display the “Audio Camera
Input” menu.
Audio
Camera Input
Content Input
Audio Camera Input
Input Comp
Mix
Bass
Treble
This menu allows you to set the input compensation, mix, bass, and treble values. Use
the front panel buttons to select each item.
1. From the “Audio Camera Input” menu, select Input Comp to display the
“Camera Input Comp” adjustment screen, shown below.
Camera Input Comp
0.0 dB
Use the front panel left and right buttons to set the level of input
compensation.
Input compensation is used to normalize the audio input level
From its default value of 0.0 dB, input compensation can be set between
-10 dB and +10 dB in 1 dB steps. The bargraph at the bottom of the
screen provides a visual reference.
Audio Content Input
2. Similarly, from the “Audio Camera Input” menu, select Mix, Bass and Treble
to display their respective adjustment screens. Each has a default value of
0.0 dB.
Mix values can be set between 0.0 dB and -80.0 dB in 8 dB steps. Listen
to the analog audio output or HDMI audio output (or to a recorded
output) to adjust the mix values to a satisfactory level.
Bass and Treble values can each be set between -15 dB and +15 dB in
1.5 dB steps.
From the “Audio” setup menu, select Content Input to display the “Audio Content
Input” menu.
This menu allows you to set the input type, input compensation, mix, bass, and treble
values. (The down arrow next to the illustration indicates the need to scroll down to
see all the menu items.) Use the front panel buttons to select each item.
1. From the “Audio Content Input” menu, select Input Type to display the
“Input Type” menu.
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 25
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Use the front panel controls to select the desired input type (there are no
adjustments for these selections), and then press BACK to return to the
“Audio Content Input” menu.
NOTE: Auto mode selects HDMI audio, if present. Otherwise, it selects the
unbalanced input from the TRS mini phone jack. If balanced audio is desired,
it must be manually selected
2. From the “Audio Content Input” menu, select Input Comp, Mix, Bass, and
Treble. Each has a default value of 0.0 dB.
Input Comp values can be set between -10 dB and +10 dB in 1 dB steps.
Mix, Bass and Treble values can each be set between -15 dB and +15 dB
in 1.5 dB steps.
Video Setup
Video Camera Input
Video Content Input
The video characteristics of the Capture recorder are configured using the “Video”
menu, which is displayed by highlighting Video in the “Installer Mode” menu and
pressing SELECT.
From the “Video” setup menu, select Camera Input to display the “Camera Input
Type” menu.
NOTE: This option is available only on the CAPTURE-HD-PRO.
This menu allows you to select the desired camera input type, Auto, SDI, or
Composite. There are no adjustments for these selections.
NOTE: Auto mode selects SDI, if present. Otherwise, composite is selected.
From the “Video” setup menu, select Content Input to display the “Content Input
Type” menu.
Content Input Type
Auto
HDMI
VGA
This menu allows you to select the desired content input type, Auto, HDMI or VGA.
There are no adjustments for these selections.
NOTE: Auto mode selects HDMI, if present. Otherwise, VGA is selected.
26 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Video Record Options
From the “Video” setup menu, select Record Options to display the “Record
Options” menu.
This menu allows you to select the desired recording format and bit rate.
1. Press SELECT to display the “Record Format” menu.
This menu allows you to select the desired recording format, 720p30 is the
default setting. There are no adjustments for these selections.
NOTE: This is also the format that is used on the HDMI output when it is
displayed on the confidence monitor.
2. Press BACK to return to the “Record Options” menu, and select Bit Rate to
display the “Bit Rate (Kbps)” menu.
Video PIP Options
Bit Rate (Kbps)
2000
Bit rate can be set from the default 2000 Kbps to 6000 Kbps in 500 Kbps
steps.
NOTE: Lower bit rates use less file space, but the quality is lower. Higher
bit rates yield higher quality, but use more file space.
From the “Video” setup menu, select PIP to display the “Video PIP” menu.
Video PIP
Side-by-side
Upper Left
Upper Right
Lower Right
This menu allows you to select the desired location for the picture-in-picture image.
Two choices not shown above are Lower Left and Full Frame.
Network Setup
The network characteristics of the Capture recorder are configured using the
“Network” menu, which is displayed by highlighting Network in the “Installer Mode”
menu and pressing SELECT.
Network Status Options
From the “Network” setup menu, select Status to display the “Network Status”
menu.
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 27
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
This menu allows you to review the preset MAC address of the Capture recorder and,
if the device is connected to an active Ethernet network, the current IP address, subnet
mask address, default router address, DHCP setting (on or off), the host name for the
device, and, if a control system is part of the network, the control system address (if
not defined, the address is shown as 0.0.0.0).
Network Setup Options
Control Restore Defaults
Options
Control About Display
The “Network” setup menu also allows you to override network settings by selecting
the other menu items—IP Address, Subnet Mask, Default Router, and Control
System, and enter new IP addresses; select DHCP to turn that feature off or on, and
select Control System to enter an IP ID and IP address.
To enter new IP addresses, use the front panel left and right buttons to select each
octet, and use the up and down buttons to change the octet value.
Control Setup
The control characteristics of the Capture recorder are configured using the “Control”
menu, which is displayed by highlighting Control in the “Installer Mode” menu and
pressing SELECT.
From the “Control” setup menu, select Restore Defaults to display the “Restore
Defaults?” menu.
This menu allows you to specify whether to restore system defaults or not.
From the “Control” setup menu, select About to display the “About” display.
This screen allows you to review the firmware version of your Capture recorder.
Control Storage Options
28 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
From the “Control” setup menu, select Storage to display the “Storage” menu.
1. Select Default Location to display the “Default Location” menu. This menu
lets you specify the location for local storage of programs. At the time of
installation, the default location is the MMC card.
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
2. Press BACK to return to the “Storage” menu and select Space Left to display
the “Space Left” menu. This menu lets you review the amount of storage
space remaining on the installed storage device(s).
3. Select the storage device and press SELECT. The display shows the
remaining storage space available for that device.
Control Upload Options
From the “Control” setup menu, select Upload to display the “Upload” menu.
Upload
Path
User Name
Select Path and User Name to view the current path and user name specified for FTP
uploads. Use the left and right buttons as needed to view the complete path
information.
Control Password Options
Control Front Panel Lock
Options
From the “Control” setup menu, select Password to display the “Set Password”
menu.
Passwords can be from one to five digits long. Use the right and left buttons to set the
desired number of digits in the password. Then use the up and down buttons to set the
number for each digit, using the left and right buttons to move between digits. Press
SELECT to save the password.
NOTE: Setting a password enables use of the front panel lock feature.
From the “Control” setup menu, select Front Panel Lock to display the “Front Panel
Lock” menu.
This menu lets you lock the front panel controls to prevent unauthorized changes in
the front panel settings.
NOTE: In order for this feature to function, you must first set a password.
If the front panel lock feature is enabled, the user is prompted to enter the password if
an attempt is made to access the Installer mode.
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High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
Capture Recorder Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not
function.
Loss of
functionality due
to electrostatic
discharge.
Can not record.
Device is not receiving
power from a Crestron
power source.
Improper grounding.
Storage location is
incorrect
Not enough space left on
storage device in selected
location.
Use the provided Crestron
power source. Verify
connections.
Check that all ground
connections have been made
properly.
Select appropriate storage
location
Make sure storage device
has at least 4 GB of free
space.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (www.crestron.com/manuals
List of Related Reference Documents
).
DOCUMENT TITLE
Crestron e-Control Reference Guide
Further Inquiries
If you cannot locate specific information or have questions after reviewing this guide,
please take advantage of Crestron's award winning customer service team by calling
Crestron at 1-888-CRESTRON [1-888-273-7876]. For assistance in your region,
please refer to the Crestron Web site (www.crestron.com/offices) for a listing of
Crestron worl
dwide offices.
You can also log onto the online help section of the Crestron Web site
(www.crestron.com/onlinehelp
) to ask questions about Crestron products. First-time
users must establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of the
Capture recorder, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
30 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization
from Crestron. To obtain warranty service for Crestron products, contact an authorized
Crestron dealer. Only authorized Crestron dealers may contact the factory and request an RMA
(Return Merchandise Authorization) number. Enclose a note specifying the nature of the
problem, name and phone number of contact person, RMA number and return address.
2. Products may be returned for credit, exchange or service with a Crestron Return Merchandise
Authorization (RMA) number. Authorized returns must be shipped freight prepaid to Crestron,
6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly
marked on the outside of all cartons. Shipments arriving freight collect or without an RMA
number shall be subject to refusal. Crestron reserves the right in its sole and absolute discretion
to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by Crestron,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
Crestron Limited Warranty
Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials and
workmanship under normal use for a period of three (3) years from the date of purchase from Crestron, with
the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and
power supplies are covered for a period of one (1) year; touch screen display and overlay components are
covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer.
Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
Crestron shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental damage,
modification or improper installation procedures. Furthermore, this warranty does not cover any product that
has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall Crestron be
liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising
from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or made by
the purchaser for a third party.
Crestron shall, at its option, repair or replace any product found defective, without charge for parts or labor.
Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or implied, nor
authorizes any other party to offer any warranty, including any implied warranties of merchantability or
fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms
of this limited warranty. This warranty statement supersedes all previous warranties.
Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 31
High-Definition Capture Recorder Crestron CAPTURE-HD/CAPTURE-HD-PRO
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32 High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO Operations Guide – DOC. 7233C
Crestron CAPTURE-HD/CAPTURE-HD-PRO High-Definition Capture Recorder
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Operations Guide – DOC. 7233C High-Definition Capture Recorder: CAPTURE-HD/CAPTURE-HD-PRO 33
Crestron Electronics, Inc. Operations Guide – DOC. 7233C
15 Volvo Drive Rockleigh, NJ 07647 (2031321)
Tel: 888.CRESTRON 02.12
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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