Crestron C2N-CBD-TS/C2N-CBF-T
Cameo
™
2 Keypads
Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2008 Crestron Electronics, Inc.
Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
Contents
Cameo™2 Keypads: C2N-CBD-TS/ C2N-CBF-T 1
Introduction......................................................................................1
Features and Functions ..........................................................1
Specifications......................................................................... 4
Physical Description ..............................................................5
Industry Compliance..............................................................9
Setup...............................................................................................11
Network Wiring...................................................................11
Identity Code .......................................................................11
Assembly and Installation ...................................................11
Programming Software ..................................................................18
Earliest Version Software Requirements for the PC ...........18
Programming with Crestron SystemBuilder .......................19
Programming with D3 Pro...................................................19
Programming with SIMPL Windows..................................20
Standard Button Arrangement .............................................22
Example Program ................................................................ 22
Uploading and Upgrading..............................................................23
Establishing Communication...............................................23
Programs and Firmware.......................................................24
Program Checks...................................................................24
Ambient Light Sensor Operation...................................................25
Problem Solving............................................................................. 26
Troubleshooting...................................................................26
Check Network Wiring........................................................ 27
Reference Documents..........................................................28
Further Inquiries ..................................................................28
Future Updates.....................................................................29
Appendix: Template for Flush Mount Hole ..................................30
Return and Warranty Policies ........................................................ 31
Merchandise Returns / Repair Service ................................31
CRESTRON Limited Warranty ..........................................31
Operations & Installation Guide - DOC. 6603A Contents • i
Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
t
Cameo™2 Keypads: C2N-CBD-TS/
C2N-CBF-T
Introduction
Features and Functions
• Stylish and versatile wall mount keypads
• Standard electrical box installation*
• Low-profile appearance**
• New color-matched “smooth*” and “textured” finishes
• New refined pushbutton look and feel
• Versatile combinations of two to six pushbuttons
• Installer-configurable with choice of three button sizes
• Programmable for up to three functions per button
• Customizable backlit button engraving
• White LED feedback indicators
• Built-in LED blinking and bargraph logic
• Auto-dimmable backlight and LED intensity via ambient light
sensor
• Two contact-closure inputs
• Available in almond, black or white
• Quick and easy installation
• Cresne
* Standard mount units only
** Flush mount units only
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 1
®
communications
Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
Crestron® Cameo presents a fresh, innovative concept in keypad design
featuring an elegant appearance with versatile button configurations.
Cameo 2 introduces several enhancements including new rounded
buttons, auto-dimmable backlit engraving, and several new built-in
programming features.
Cameo Standard Mount
The C2N-CBD-TS is a "standard mount" model designed for installation
in a conventional electrical gang-box using a Decora
®
style faceplate (not
included). New “smooth” and “textured” finishes match perfectly with
popular off-the-shelf decorator faceplates. The smooth finish has a slick,
glossy appearance, while the textured finish achieves a softer, satiny
look. Both finishes are available in a choice of white, black, and almond
colors as shown in the following table:
Available Colors/Textures
COLOR/
TEXTURE
Smooth Almond A-S Light Almond (LA)
Textured Almond A-T Eggshell (ES)
Smooth Black B-S Black (BL)
Textured Black B-T Midnight (MN)
Smooth White W-S White (WH)
Textured White W-T Snow (SW)
MODEL NUMBER
SUFFIX
MATCHING LUTRON® FACEPLATE
COLOR
Cameo Flush Mount
The incredibly small footprint and slim profile of Cameo's unique flush
mount design affords a very discreet appearance occupying just one-third
the space of a conventional keypad. Supplied only with the new textured
finish, the C2N-CBF-T keypad is available in the same choice of white,
black, and almond colors as the standard mount model. Employing a
smart spring clamp mounting system, the flush mount model installs
easily in drywall without requiring a backbox.
Customizable Buttons
Exquisitely simple yet highly customizable, a single Cameo 2 keypad can
be configured easily by the installer to provide from two to six buttons.
Each keypad is actually furnished with an assortment of engravable blank
button caps in three different sizes to support a variety of physical
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Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
layouts. Their smoothly rounded shape and refined pushbutton action
give each button press a positive feel with subtle surface relief for an
excellent tactile response. Through programming, each button can be
configured to support up to three separate functions simply by tapping,
double-tapping, or holding the button. “Shift key” functionality is even
possible, allowing one button to be held while pressing another.
Auto-dimming Backlight
Cameo 2’s new high-quality backlit laser engraving provides
customizable button text that is easy to read under any lighting condition.
A built-in light sensor can control the backlight intensity automatically to
achieve a crisp, legible appearance in both darkened and fully lit rooms.
Enhanced LED Feedback
Six pinhead-sized white LED light pipes provide very elegant and
versatile button feedback. Ten different blink patterns are built in,
enabling all kinds of blinking LED feedback while simplifying
programming and minimizing traffic on the Cresnet network. Built-in
bargraph logic allows the feedback LEDs to function as a 6-segment
bargraph display to provide a visible level indication when adjusting
lighting and audio settings. The overall LED intensity is auto-dimmable,
adjusting automatically for optimal visibility under varying lighting
conditions.
Contact-Closure Inputs
Two sensing inputs are included on the rear of the keypad to provide a
simple and convenient interface for contact-closure devices such as
occupancy sensors, door switches, and motion detectors.
Ambient Light Sensor
In addition to controlling Cameo 2’s backlight and LED intensity, the
built-in light sensor can also be utilized by the control system to support
daylight harvesting and other programmable functions. Refer to
“Ambient Light Sensor Operation” on page 25 for more details.
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 3
Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
Specifications
Specifications for the Cameo 2 keypads are listed in the table that
follows.
Cameo 2 Specifications
SPECIFICATION DETAILS
Power Requirements
Cresnet Power Usage 0.5 Watt (0.02 Amps @ 24 VDC)
Default Net ID
Minimum 2-Series Control
System Update File
1, 2
C2N-CBD-TS / C2N-CBF-T
Firmware
Environmental
Temperature
Humidity
Heat Dissipation
Enclosure
Flush Mount Model
Standard Mount Model
Dimensions:
Flush Mount Model
25
Version 3.155.1240.CUZ or later
1.002.0005.upg or later
32º to 113ºF (0º to 45º C)
10% to 90% RH (non-condensing)
1 BTU/Hr
Injection-molded plastic with
integral spring-clamp
Injection-molded plastic, 1-gang
mountable in an electrical box
using Decora® faceplate (not
included)
3
Height: 3.22 in (8.17 cm)
Width: 1.77 in (4.49 cm)
Depth: 1.27 in (3.21 cm)
3
4
Standard Mount Model
Height: 4.13 in (10.48 cm)
Width: 1.75 in (4.44 cm)
Depth: 1.20 in (3.05 cm)
4
Weight 2.66 oz (74.34 g) – Flush mount
2.28 oz (63.84 g) – Standard Mount
1. The latest versions can be obtained from the Crestron website. Refer to NOTE
after last footnote.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest
Crestron Product Catalog for a complete list of 2-Series control systems.
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Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
3. Dimension includes bezel.
4. The depth of the keypad is listed without the Cresnet connector (approximately
0.45 in) and clearance for the wiring.
NOTE: Crestron software and any files on the website are for Authorized
Crestron dealers and Crestron Authorized Independent Programmers
(CAIP) only. New users may be required to register to obtain access to
certain areas of the site (including the FTP site).
Physical Description
This section provides information on the connections, controls and
indicators available on your Cameo 2 keypads.
Cameo 2 Keypad Physical Views
FLUSH MOUNT STANDARD MOUNT
(Shown with faceplate, not included)
The illustration above shows the flush mount model with two triple-row
button caps, and the standard mount with six single-row button caps.
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Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
Button caps are laser-engravable designed with the Crestron Engraver
software. The engraving software provides a single line of up to 10
characters, including spaces, for single-button caps, and two lines of
characters on double and triple-button caps. The Crestron Engraver
software, Version 3.09.00 or later, is available from the Crestron website.
(Requires Crestron Database software, Version 19.0.4 or later.)
The illustrations below and on page 7 provide overall dimensions and a
view of the rear housing assembly of each model.
Flush Mount Configuration – Keypad Overall Dimensions
Rear Housing Assembly
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Standard Mount Configuration − Keypad Overall Dimensions
Rear Housing Assembly
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Connectors, Controls & Indicators
# CONNECTORS*,
DESCRIPTION
CONTROLS &
INDICATORS
1 4-pin 3.5mm detachable terminal
block. Cresnet slave port,
connects to Cresnet control
network
Pin 1 (24) Power
Pin 2 (Y) Data
Pin 3 (Z) Data
Pin 4 (G) Ground
2 3-pin 3.5mm detachable terminal
block.
Comprises (2) dry contact closure
inputs
3 LED Indicators Feedback: (6) white LED light
pipes, one per each of 6 small
button positions
Programmable, auto-dimmable,
adjustable intensity, 10 blinking
patterns
Bargraph: (1) 6-segment
bargraph display utilizing the 6
feedback LEDs
(Continued on following page)
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Connectors, Controls & Indicators (Continued)
# CONNECTORS*,
DESCRIPTION
CONTROLS &
INDICATORS
4 Buttons
Keypad Buttons
Button Events
Button Caps
Engraving
5 Ambient Light
Sensor
*Interface connectors for the NET and INPUT ports are provided with the unit.
Configurable for 2 to 6 singleaction pushbuttons
Programmable for normal, tap,
double-tap, and hold
Includes (6) small, (3) medium,
and (2) large button caps
Custom backlit engraved button
caps available separately
Photosensor for control of autodimming function. Can be
configured to report ambient light
level to control system.
Industry Compliance
As of the date of manufacture, the C2N-CBD-TS/C2N-CBF-T keypads
have been tested and found to comply with specifications for CE marking
and standards per EMC and Radiocommunications Compliance
Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 9
Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
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Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
Setup
Network Wiring
When wiring the network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results
or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the
system (http://www.crestron.com/calculators
).
• For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality.
For more details, refer to “Check Network Wiring” on page 27.
Identity Code
The Net ID of the Cameo 2 keypad has been factory set to 25. The Net IDs
of multiple C2N-CBD-TS / C2N-CBF-T devices in the same system must be
unique. Net IDs are changed from a personal computer (PC) via the Crestron
Toolbox™ (refer to “Establishing Communication” on page 23).
When setting the Net ID, consider the following:
• The Net ID of each unit must match an ID code specified in the
SIMPL
• Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
™
Windows® program.
Assembly and Installation
Assembly of the keypad consists of placing the button caps in position on
the rear housing assembly, based on how the unit is programmed, and
attaching the bezel.
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Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
Installation consists of connecting the unit to the Cresnet system,
connecting the contact closure input cable, if any, and then inserting the
unit into the mounting surface or attaching it to an electrical box,
depending on the keypad configuration.
The following items are required for all installations:
• Cresnet network cable (not supplied)
• Cresnet 4-pin mating connector (supplied)
• Contact closure input 3-pin mating connector (supplied)
• No. 2 Phillips screwdriver (not supplied)
NOTE: Verify that you have sufficient Cresnet power to support your
net devices.
Flush Mounting Installation
The flush-mount Cameo 2 keypad is supplied partially assembled along
with several items as listed in the following table.
Supplied Parts/Assemblies – Flush Mounting
ITEM DESCRIPTION QTY
Rear housing assembly Rear housing with switch circuitry
attached
Bezel Bezel assembly 1
4-pin female mini
network connector
3-pin female mini
network connector
Screws, Black, Phillips
pan head, 2-28 x 3/16”
Single button cap Switch cover for a single switch 6
Double button cap Switch cover for two switches that
Triple button cap Switch cover for three switches that
Used to connect Cresnet network
cable to the keypad
The cable is to be used to connect
contact closure to the keypad
Used to attach the bezel to the
keypad rear housing assembly
function as one
function as one
1
1
1
2
3
2
Template Used to mark correct hole size in the
mounting surface
1
Assemble the keypad as described in the following steps. Refer to the
accompanying illustration.
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1. Place the button caps in position, according to the program
plan, on the rear housing assembly.
2. Carefully position the bezel over the button caps on the rear
housing assembly.
3. Hold the bezel and rear housing together and install and tighten
the two supplied Phillips pan head, 2-28 x 3/16” cover screws
(black) into the rear housing assembly, as shown in the
following illustration.
4. Press each button to be certain that you feel the press and
release to ensure that the button caps move freely.
5. Use the supplied template to prepare the hole in the mounting
surface. (Refer to the Appendix on page 30 for an illustration of
the template.)
NOTE: Be very careful when cutting the hole. There are no adjustments
for alignment with the spring clamp. The optional MMK-CBF-T Mud
Mount Kit (purchased separately) may be used if the cutout in the
mounting surface is too large for the keypad.
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Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
After the Cresnet network wiring has been installed and verified,
use the following procedure to install the keypad in the prepared
hole.
1. Turn Cresnet system power OFF.
2. Connect the Cresnet cable, using the supplied mating
connector, to the keypad’s NET port.
3. Connect the contact-closure input cable, if any, using the
supplied mating connector, to the keypad’s INPUT port.
4. Make sure the keypad is oriented properly and insert the keypad
in the hole. The natural action of the spring clamp holds the
keypad in position.
5. Turn Cresnet system power ON.
6. If the keypad needs to be removed from the mounting surface,
use a small flat blade screwdriver to pry the keypad away from
the mounting surface, being careful to avoid damage to the
mounting surface surface, and use your fingers to remove the
keypad.
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Standard Mounting Installation
The standard-mount Cameo 2 keypad is supplied partially assembled
along with several items as listed in the following table.
Supplied Parts/Assemblies – Standard Mounting
ITEM DESCRIPTION QTY
Rear housing
assembly
Bezel assembly Bezel and metal plate assembly, with
4-pin female mini
network connector
3-pin female mini
network connector
Screws, Black,
Phillips pan head,
2-28 x 3/16”
Single row button
cap
Double row button
cap
Triple row button
cap
Screws, Steel,
Phillips, pan head,
6-32 x 7/8”
Rear housing with switch circuitry
attached
ground wire
Used to connect Cresnet network cable
to the keypad
The cable is to be used to connect
contact closure to the keypad
Used to attach the bezel assembly to
the keypad rear housing and switch
assembly
Switch cover for a single row switch 6
Switch cover for two switches that
function as one
Switch cover for three switches that
function as one
Used to attach the assembled keypad to
an electrical box
1
1
1
1
2
3
2
2
Assemble the keypad as described in the following steps. Refer to the
accompanying illustration.
1. Arrange the button caps and/or spacers in position on the rear
housing assembly according to the program plan.
2. Carefully position the bezel over the button caps on the rear
housing assembly.
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Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
3. Hold the bezel and rear housing together.
4. Install and tighten the two supplied Phillips pan head,
2-28 x 3/16” cover screws (black), as shown in the illustration.
5. Press each button to be certain that you feel the press and
release to ensure that the button caps move freely.
After the Cresnet network wiring has been installed and verified, use the
following procedure to install the keypad in a standard, single-gang
electrical box (not supplied).
1. Turn Cresnet system power OFF.
2. Connect the Cresnet cable to the keypad’s NET port, using the
supplied mating connector.
3. Connect the contact-closure input cable, if any, using the
supplied mating connector, to the keypad’s INPUT port.
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CAUTION: Excess wire pinched between the keypad and electrical box
could short out. Make sure that all excess wire is completely inside the
electrical box and not between the box and the keypad.
4. Make sure the keypad is oriented properly, place it in the
electrical box, and attach using the supplied 7/8 in. pan head
screws.
5. Attach the desired Decora style faceplate (not supplied).
6. Turn the Cresnet system power ON.
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Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the
Online Help section of the Crestron website. To post a question or view
questions you have submitted to Crestron’s True Blue Support, log in at
http://support.crestron.com
account.
Earliest Version Software Requirements for the PC
. First-time users will need to establish a user
NOTE: Crestron recommends that you use the latest software to take
advantage of the most recently released features. The latest software is
available from the Crestron website (http://www.crestron.com/).
Crestron has developed an assortment of Windows-based software tools
to develop a Cresnet system. The following are the minimum
recommended software versions for the PC:
Software
TASK REQUIRED SOFTWARE
VERSION
Program control
system to operate
Cameo 2 keypads.
Upload program and
firmware.
SIMPL Windows version 2.08.44 or
later with SIMPL+ Cross Compiler
version 1.1. or later and Library
update 509 or later. Also requires
Crestron Database version 19.0.4 or
later.
Crestron Toolbox 1.07.062 or later.
(Continued on following page)
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Software (Continued)
TASK REQUIRED SOFTWARE
VERSION
Program with simple
wizards for systems
using a Cameo 2
keypad.
Software for lighting
and environmental
controls (optional)
Add text to buttons. Crestron Engraver version 3.09.00 or
Crestron SystemBuilder™ version
3.04.04 or later (requires SIMPL
Windows, VT Pro-e, Crestron
Database and Crestron Engraver).
Refer to software release notes or
Crestron website for other required
Crestron software packages.
Crestron D3 Pro™ version 2.5.5 or
later.
later (requires Crestron Database
19.0.4 or later).
Programming with Crestron SystemBuilder
Crestron SystemBuilder is the easiest method of programming but does
not offer as much flexibility as SIMPL Windows. For additional details,
download SystemBuilder from the Crestron website and examine the
extensive help file.
Programming with D3 Pro
Crestron’s D3 Pro lighting software provides all the tools necessary to
create a complete Crestron lighting system for residential applications.
The lighting system includes the control system logic program,
touchpanel projects and keypad programming, documentation and realtime lighting adjustment capabilities.
As with all Crestron software, D3 Pro provides extensive right-click and
drag-and-drop functionality in addition to convenient keyboard shortcuts
for frequently used functions and commands.
Programming is organized into six system Views of the lighting system,
each providing a moveable toolbox of devices such as interfaces, fixtures
and control modules. You can add a device to your system simply by
selecting it from one of the toolboxes and dragging it to a room. The
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 19
Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
available toolboxes differ depending on the View but all Views include a
"General" toolbox that allows you to add areas and rooms at any time.
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the
Cameo 2 Series keypads, it is recommended to use SystemBuilder for
configuring a system.
SIMPL Windows is Crestron’s premier software for programming
Crestron control systems. It is organized into two separate but equally
important “Managers”.
Configuration
Manager
Configuration Manager is the view where programmers “build” a
Crestron control system by selecting hardware from the Device Library.
• To incorporate the Cameo 2 keypad into the system, drag the
C2N-CB-TS icon, which includes all models, from the Wired
Keypads folder of the Device Library and drop it in the System
Views.
Locating the Cameo 2 keypad in the Device Library
• The system tree of the control system displays the device in the
appropriate slot with a default Net ID as shown in the following
illustration.
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C2Net Device, Slot 9
• Additional Cameo 2 Series devices are assigned different Net ID
numbers as they are added.
• If necessary, double click a device to open the “Device Settings”
window and change the Net ID, as shown in the following figure.
“C2N-CB-TS Device Settings” Window
• The ID code(s) specified in the SIMPL Windows program must
match the Net ID of each unit.
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Program
Manager
Program Manager is the view where programmers “program” a Crestron
control system by assigning signals to symbols.
The symbol can be viewed by double-clicking on the icon or dragging it
into Detail View. Each signal in the symbol is described in the SIMPL
Windows help file (F1).
Standard Button Arrangement
The following illustration shows the standard arrangement of the buttons
and feedback LEDs on the keypad.
Cameo 2 Keypad Button and Feedback LED Arrangement
Example Program
An example program for the Cameo 2 is available from the Crestron
website (http://www.crestron.com/exampleprograms
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).
Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
Uploading and Upgrading
Crestron recommends using the latest programming software and that
each device contains the latest firmware to take advantage of the most
recently released features. However, before attempting to upload or
upgrade it is necessary to establish communication. Once communication
has been established, files (for example, programs or firmware) can be
transferred to the control system (and/or device). Finally, program checks
can be performed (such as changing the device ID) to ensure proper
functioning.
Establishing Communication
Use Crestron Toolbox for communicating with the Cameo 2; refer to the
Crestron Toolbox help file for details. There is a single method of
communication: indirect serial communication.
Indirect Serial Communication
PC
RUNNING
CRESTRON
TOOLBOX
SERIAL,
ETHERNET
OR
USB
CONTROL
SYSTEM
CRESNET
CAMEO 2
• The Cameo 2 connects to control system via Cresnet.
• Establish communications between the PC and the control system
as described in the latest version of the 2-Series Control Systems
Reference Guide (Doc. 6256), which is available from the Crestron
website (http://www.crestron.com/manuals
).
• Use the Address Book in Crestron Toolbox to create an entry for
the Cameo 2 using the expected communication protocol
(Indirect). Select the Cresnet ID of the Cameo 2 and the address
book entry of the control system that is connected to the Cameo 2.
• Display the Cameo 2’s “System Info” window (click the
communications are confirmed when the device information is
displayed.
icon);
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 23
Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
Programs and Firmware
Program or firmware files may be distributed from programmers to
installers or from Crestron to dealers. Firmware upgrades are available
from the Crestron website as new features are developed after product
releases. One has the option to upload programs via the programming
software or to upload and upgrade via the Crestron Toolbox. For details
on uploading and upgrading, refer to the SIMPL Windows help file or the
Crestron Toolbox help file.
SIMPL
Windows
Firmware
If a SIMPL Windows program is provided, it can be uploaded to the
control system using SIMPL Windows or Crestron Toolbox.
Check the Crestron website to find the latest firmware. (New users may
be required to register to obtain access to certain areas of the site,
including the FTP site.)
Upgrade Cameo 2 firmware via Crestron Toolbox.
• Establish indirect serial communications with the Cameo 2 keypad
and display the “System Info” window.
• Select Functions | Firmware… to upgrade the Cameo 2 firmware.
Program Checks
Display the network device tree (Tools | Network Device Tree) to show
all network devices connected to the control system. Right-click on the
C2N-CB-TS to display actions that can be performed on the keypad.
24 • Cameo™2 Keypads Operations & Installation Guide - DOC. 6603A
Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
Ambient Light Sensor Operation
As noted previously, the Cameo 2 keypad has an ambient light sensor
that can be used to automatically turn the backlight on in a dark room, or
off in a lit room to improve the readability of the button text. When this
feature is enabled, three parameters are available to adjust this behavior:
Threshold, Max Auto Backlight, and Min Auto Backlight. The following
chart illustrates the change in backlight intensity as ambient light
increases until it reaches the threshold value, at which point the backlight
is turned off.
Choosing the proper values for these parameters depends on factors such
as the color of the keypad, the type and placement of lighting in the
room, the orientation of the room’s windows with respect to the sun, and
personal preference. To simplify the process, Crestron ships the Cameo 2
keypad with preset values for the three parameters. The preset values
have been selected to produce an effect that should be acceptable to most
people, in many common scenarios.
To use one of the built-in preset settings, during programming simply
choose a non-zero value for the "Auto Backlight Preset" parameter: select
a value of (1) for white keypads (textured or smooth), (2) for almond, or
(3) for black. Use a value of (0) to forego the preset values and set the
parameters manually.
Finally, if you plan to install two or more keypads side-by-side, you may
want to ensure that the backlights on all units are always in sync. To do
this, there are signals available on the programming symbol to allow one
unit to act as the master backlight controller, and the rest as slaves.
Refer to the SIMPL Windows help file for more information.
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 25
Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
Cameo 2 Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
The keypad does
not function.
The keypad does
not function. All
six feedback
LEDs are on low.
The wrong power
supply is being
used.
The unit is not
receiving power, or
is receiving
insufficient power.
There is a loose
connection in the
network.
Improper Net ID
used.
CORRECTIVE
ACTION
Use a Crestron power
supply.
Verify that the cable
plugged into the NET
port is secure. Verify
that the power supply
is correct.
Verify that the cable
plugged into the NET
port is secure.
Verify that the Cameo
Net ID matches the
Net ID in the software
program.
Keypad does not
function, or does
not function as
expected.
However, it
reports on
Cresnet at the
proper Net ID.
26 • Cameo™2 Keypads Operations & Installation Guide - DOC. 6603A
The unit is not
programmed
correctly.
Use Test Manager to
check the behavior
when buttons are
pressed. Revise and
reload the program as
needed to correct the
behavior.
Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
Check Network Wiring
Use the Right
Wire
Calculate
Power
In order to ensure optimum performance over the full range of your
installation topology, Crestron Certified Wire and only Crestron Certified
Wire may be used. Failure to do so may incur additional charges if
support is required to identify performance deficiencies because of using
improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.
CAUTION: Provide sufficient power to the system. Insufficient power
can lead to unpredictable results or damage to the equipment. Please use
the Crestron Power Calculator to help calculate how much power is
needed for the system (http://www.crestron.com/calculators).
When calculating the length of wire for a particular Cresnet run, the wire
gauge and the Cresnet power usage of each network unit to be connected
must be taken into consideration. Use Crestron Certified Wire only. If
Cresnet units are to be daisy-chained on the run, the Cresnet power usage
of each network unit to be daisy-chained must be added together to
determine the Cresnet power usage of the entire chain. If the unit is
home-run from a Crestron system power supply network port, the
Cresnet power usage of that unit is the Cresnet power usage of the entire
run. The wire gauge and the Cresnet power usage of the run should be
used in the following equation to calculate the cable length value on the
equation’s left side.
Cable Length Equation
L = Length of run (or chain) in feet
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM ))
or 1.6 Ohms (Cresnet HP: 12 AWG (4 MM ))
P = Cresnet power usage of entire run (or chain)
2
2
L <
Where:
40,000
R x P
Make sure the cable length value is less than the value calculated on the
right side of the equation. For example, a Cresnet run using 18 AWG
Crestron Certified Wire and drawing 20 watts should not have a length of
run more than 333 feet. If Cresnet HP is used for the same run, its length
could extend to 1250 feet.
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 27
Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
NOTE: All Crestron certified Cresnet wiring must consist of two
twisted pairs. One twisted pair is the +24V conductor and the GND
conductor and the other twisted pair is the Y conductor and the Z
conductor.
Strip and Tin
Wire
Add Hubs
When daisy-chaining Cresnet units, strip the ends of the wires carefully
to avoid nicking the conductors. Twist together the ends of the wires that
share a pin on the network connector and tin the twisted connection.
Apply solder only to the ends of the twisted wires. Avoid tinning too far
up the wires because the end becomes brittle. Insert the tinned connection
into the Cresnet connector and tighten the retaining screw. Repeat the
procedure for the other three conductors.
For larger networks (i.e., greater than 28 network devices), it may
become necessary to add a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality throughout the network. Also, for networks with
lengthy cable runs it may be necessary to add a Hub/Repeater after only
20 devices.
Reference Documents
The latest version of all documents mentioned within the guide can be
obtained from the Crestron website (http://www.crestron.com/manuals
This link will provide a list of product manuals arranged in alphabetical
order by model number.
).
List of Related Reference Documents
DOCUMENT TITLE
2-Series Control Systems Reference Guide
Further Inquiries
If you cannot locate specific information or have questions after
reviewing this guide, please take advantage of Crestron's award winning
customer service team by calling the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876]. For assistance in your local time
zone, refer to the Crestron website (http://www.crestron.com/offices
a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website
(www.crestron.com/onlinehelp
28 • Cameo™2 Keypads Operations & Installation Guide - DOC. 6603A
) to ask questions about Crestron products.
) for
Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
First-time users will need to establish a user account to fully benefit from
all available features.
Future Updates
As Crestron improves functions, adds new features and extends the
capabilities of the Cameo 2 keypads, additional information may be made
available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete
technical documentation revision.
Check the Crestron website periodically for manual update availability
and its relevance. Updates are identified as an “Addendum” in the
Download column.
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 29
Cameo™2 Keypads Crestron C2N-CBD-TS/C2N-CBF-T
Appendix: Template for Flush Mount Hole
The following figure (not to scale) illustrates the supplied template used
to prepare the hole in the wall or other mounting surface for the flush
mount Cameo 2 keypad.
NOTE: Use only the original template, not a photocopy, to prepare the
hole. Photocopies usually alter the size of the image slightly, which
would make the hole the wrong size.
Be careful when cutting the hole, the spring clamp on the keypad does
not have provision for positioning adjustment. Also, ensure that there is a
sufficient clearance area behind the mounting surface as shown on the
template.
30 • Cameo™2 Keypads Operations & Installation Guide - DOC. 6603A
Crestron C2N-CBD-TS/C2N-CBF-T Cameo™2 Keypads
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark
of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.
Operations & Installation Guide - DOC. 6603A Cameo™2 Keypads • 31
Crestron Electronics, Inc. Operations & Installation Guide - DOC. 6603A
15 Volvo Drive Rockleigh, NJ 07647 (2018490)
Tel: 888.CRESTRON 01.08
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice
.
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