Crestron Adagio® AAS-1/2/4
Audio Server
Operations Guide
Important Safety Instructions
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in accordance with
the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding
prong. The wide blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Unplug this apparatus during lightning storms or when unused for
long periods of time.
• Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as
power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been
dropped.
• Disconnect power prior to connecting or disconnecting equipment.
• Do not install in direct sunlight.
• The apparatus must be installed in a way that the power cord can be
removed either from the wall outlet or from the device itself in
order to disconnect the mains power.
• Prevent foreign objects from entering the device.
All brand names, product names and trademarks are the property of their respective owners.
WARNING:
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THIS APPARATUS TO RAIN OR
MOISTURE. THE APPARATUS SHALL NOT BE
EXPOSED TO DRIPPING OR SPLASHING. OBJECTS
FILLED WITH LIQUIDS, SUCH AS VASES, SHOULD
NOT BE PLACED ON THE APPARATUS.
WARNING:
TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE
COVER. THERE ARE NO USER SERVICEABLE PARTS
INSIDE. ONLY QUALIFIED SERVICE PERSONNEL
SHOULD PERFORM SERVICE.
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
WARNING:
THIS IS AN APPARATUS WITH CLASS I
CONSTRUCTION. IT SHALL BE CONNECTED TO AN
ELECTRICAL OUTLET WITH AN EARTHING GROUND
TERMINAL.
IMPORTANT:
The AAS can be used with Class 2 output wiring.
©2007 Crestron Electronics, Inc.
Crestron Adagio® AAS-1/2/4 Audio Server
Contents
Audio Server: Adagio AAS-1/2/4 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Applications.................................................................................................................3
Specifications ..............................................................................................................3
Physical Description.................................................................................................... 4
Industry Compliance ...................................................................................................9
Setup ........................................................................................................................................ 10
Network Wiring......................................................................................................... 10
Installation................................................................................................................. 10
Hardware Hookup .....................................................................................................10
NAS Installation........................................................................................................ 11
Programming Software............................................................................................................12
Earliest Version Software Requirements for the PC .................................................12
Programming with Crestron SystemBuilder.............................................................. 12
Programming with SIMPL Windows........................................................................ 12
Example Program...................................................................................................... 14
Uploading and Upgrading........................................................................................................ 15
Establishing Communication.....................................................................................15
Programs and Firmware ............................................................................................16
Operation .................................................................................................................................17
Problem Solving ......................................................................................................................18
Troubleshooting......................................................................................................... 18
Reference Documents................................................................................................18
Further Inquiries........................................................................................................ 19
Future Updates ..........................................................................................................19
Return and Warranty Policies.................................................................................................. 20
Merchandise Returns / Repair Service ......................................................................20
CRESTRON Limited Warranty.................................................................................20
Operations Guide – DOC. 6465A Contents • i
Crestron Adagio® AAS-1/2/4 Audio Server
Audio Server: Adagio® AAS-1/2/4
Introduction
The AAS-1, AAS-2 and AAS-4 are functionally identical. For simplicity within this
guide, AAS is used except where noted.
Models
DESCRIPTION MODEL NUMBER
One stereo output, 80Gb hard drive. AAS-1
Two Stereo outputs, 160Gb hard drive. AAS-2
Four stereo outputs, 250Gb hard drive. AAS-4
Features and Functions
• High-performance digital audio server
• Choice of 80GB, 160GB, or 250GB capacity
• Supports WMA, MP3 up to 320k and uncompressed WAV formats
• Multi-zone outputs — up to four discrete analog outputs
• Audiophile quality — high-end Wolfson Delta-Sigma 24-bit DACs
on a dedicated audio board
• Lossless optical and coaxial digital outputs
• Digital and analog inputs — record to hard disk from vinyl records,
tapes and radio.
• Access on screen menu (OSM) control screens and view cover art on
any video display, Crestron
browser
• Access the music library from or any device running Windows
• Transfer PC files easily using AAS as a network drive
• Ethernet and IR controllable
• Plug and play integration with Adagio systems
• Optional Network Attached Storage (NAS).
®
Media
application
Player, Apple iTunes®, or other media player compliant
®
touchpanel or Flash-enabled Web
NOTE: Further information can be found in the Crestron Adagio Audio Server User
Guide (Part Number 2014056).
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 1
Audio Server Crestron Adagio® AAS-1/2/4
As the centerpiece for any home audio system, the Adagio Audio Server (AAS)
provides an easy, powerful way to store and enjoy your complete music collection,
with the ability to instantly access any album or track from touchpanels, keypads and
computers throughout the home.
Instant Access
The AAS Audio Server is a hard disk based audio system which can store many
hundreds of hours of music, all with the convenience of instant access from its front
panel, from a computer, or from Crestron touchpanels and keypads. Whether you
select a track by title, album, artist, or genre, the AAS locates it instantly and plays it
at your command. And with hard disks up to 250GB, plus the added storage of the
Network Attached Storage option, many thousands of hours worth of music can be
stored.
On-Screen Menu
Browsing through albums and tracks, ripping CDs, and organizing a complete music
library is fun and easy using the onscreen menu (OSM). Displayed on a video or
SVGA monitor, the OSM shows full album, track, and artist names as well as album
cover art, letting you manage and play the entire music library using the front panel
controls or IR remote. The same OSM can be viewed and navigated using any
computer Web browser (Macromedia
touchpanel as part of a complete control system.
®
Flash® required), or even a Crestron
Easy Loading
Loading an entire CD collection onto the AAS is easy. Just place a CD into the disk
tray, and the AAS rips it to digital in less time than it would take to play it. Then, the
AAS automatically connects to the Gracenote CDDB Music Recognition Service via
the built-in modem or Ethernet connection, downloading all of the information and
cover art graphics for that CD. This information can also be entered manually,
building a complete database for the entire music library.
Custom Playlists
The AAS lets you organize and control your music collection the way you want it.
Using playlists, the AAS can be customized to suit the individual tastes of each
family member, with the ability to compile different playlists for different moods and
occasions. At any time, just select a playlist and let the AAS be the DJ, serving up a
perfect mix of music from the list of tracks that you specified.
Multi-Zone Outputs
With up to four stereo outputs, the AAS is a vital component of any multi-room
audio distribution system. The discrete outputs allow up to four different tracks to
play in four different rooms at once. Professional quality features ensure exceptional
audio quality in every room.
Plug-and-Play Integration
The AAS affords easy plug-and-play setup as part of a complete Adagio system.
Without any programming, Adagio delivers full access and control of the AAS from
every room in the house. The AAS can also be integrated with other systems, with
control provided via Ethernet or IR.
2 • Audio Server: Adagio® AAS-1/2/4 Operations Guide – DOC. 6465A
Crestron Adagio® AAS-1/2/4 Audio Server
Computer Access
The AAS even lets you listen to your music directly on any computer and transfer
tracks to portable devices using applications such as Windows Media® Player or
®
iTunes®. Connected to your home LAN, the AAS simply behaves as a
Apple
network drive allowing for easy file management.
Applications
The following diagram shows how an Adagio home entertainment system, using outof-the-box functionality, might be configured to include the AAS.
Adagio System Showing the AAS in a Typical Application
Specifications
Specifications for the AAS are listed in the following table.
AAS Specifications
SPECIFICATION DETAILS
Operating System Microsoft® Windows® XP Embedded
Ethernet 10/100BaseT, static IP or DHCP/DNS
Encoding
Formats MP3, WMA, WAV (uncompressed)
MP3 Bit Rates 128k – 320k, or variable
Audio (Analog)
D-A Conversion Wolfson Delta-Sigma 24-bit
Frequency Response 20Hz to 20kHz ±0.5dB typical
S/N Ratio 100dB at 1kHz A-weighted
Dynamic Range >96dB
THD (Total Harmonic Distortion) 0.003% at 1kHz typical
Channel Separation 110dB at 1kHz typical
Power Requirements
(Continued on following page)
60 Watts, 100-240V AC @ 50/60Hz*
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 3
Audio Server Crestron Adagio® AAS-1/2/4
AAS Specifications (Continued)
SPECIFICATION DETAILS
Environmental
Temperature 50° to 104°F (10° to 40°C)
Humidity 10% to 90% RH (non-condensing)
Enclosure Black metal, extruded aluminum faceplate
Dimensions
Height: 3.93 in (9.98 cm)
Width: 17.20 in (43.69 cm)
Depth: 14.49 in (36.08 cm)
Weight 18.74 lbs (8.5 kg)
* Uninterruptible power supply recommended, Crestron CEN-UPS1250 or similar.
NOTE: Cable connections can extend the overall depth of the AAS by
approximately two to three inches.
Physical Description
This section provides information on the connections, controls, and indicators
available on your AAS.
AAS Physical View (Front)
AAS Physical View (Rear)
4 • Audio Server: Adagio® AAS-1/2/4 Operations Guide – DOC. 6465A
Crestron Adagio® AAS-1/2/4 Audio Server
AAS Overall Dimensions
4
1
2
17.20 in
(43.69 cm)
6
7
9
10
3.93 in
(9.98 cm)
3
5
11
8
14.49 in
(36.08 cm)
14
13
16 17 18
15
19
20
21 22
23
NOTE: Cable connections can extend the overall depth of the AAS by
approximately two to three inches.
12
Connectors, Controls and Indicators
# CONNECTORS,
DESCRIPTION
CONTROLS, &
INDICATORS
1 CD TRAY Plays and copies CDs.
2 OPEN/CLOSE Pushbutton, opens and closes CD tray.
3 MENU Pushbutton, selects menu items.
4 LCD Display
Green LCD, 4 lines by 20 characters,
adjustable LED backlight.
5 Softkeys (4) LCD-driven pushbuttons.
6 Navigation
(4) Cursor buttons and (1) Select button for
menu navigation and selection.
7 Transport
(5) buttons for PLAY, PAUSE, STOP,
RWD/SKIP BACK, FFWD/SKIP AHEAD.
(Continued on following page)
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 5
Audio Server Crestron Adagio® AAS-1/2/4
Connectors, Controls and Indicators (Continued)
# CONNECTORS,
DESCRIPTION
CONTROLS, &
INDICATORS
8 MODE Mode selection button.
9 ON-LINE LED
10 Remote Sensor
11 STANDBY LED Indicates unit is in standby mode.
12 STANDBY Standby/Off/On button.
13
Pin 9
COMPUTER
Pin 1
14 USB
15 IR IN (1) 3.5 mm TRS mini-phone jack2
16 LAN
GREEN
17 MODEM
(Continued on following page)
LED
PIN 8
YELLOW
LED
PIN 1
Indicates modem activity (the modem is not
currently supported).
Receives IR signals transmitted by the
remote control unit1.
(1) DB9 female, bi-directional RS-232
computer console port. 115.2k baud
maximum (not currently supported).
(2) USB Type A female, USB 1.1 ports for
mouse, keyboard and storage devices (not
currently supported).
(1) 8-wire RJ-45 with two LED indicators;
10BaseT/100BaseTX Ethernet port;
Green LED indicates link status;
Yellow LED indicates Ethernet activity.
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C
2 TX - 6 RC 3 RC+ 7 N/C
4 N/C 8 N/C
4-pin RJ-11 56kb/s female modem port (not
currently supported).
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Crestron Adagio® AAS-1/2/4 Audio Server
Connectors, Controls and Indicators (Continued)
# CONNECTORS,
CONTROLS, &
INDICATORS
18
19
20 DIGITAL AUDIO
RGBHV OUT
VIDEO and S-VIDEO
OUT
12
34
VIDEO
S-VIDEO
DESCRIPTION
DB15HD female, RGB display output;
Format: RGBHV;
Resolution: SVGA 800 x 600 pixels;
Output Voltage: 0.75 V
H and V Sync: 5.0 V
Output Impedance: 75 ohms (R/G/B), 100
ohms (H/V)
Pin 1 Red Video
Pin 2 Green Video
Pin 3 Blue Video
Pin 4 Reserved
Pin 5 Ground
Pin 6 Red Ground
Pin 7 Green Ground
Pin 8 Blue Ground
Pin 9 No Connect
Pin 10 Ground
Pin 11 No Connect
Pin 12 No Connect
Pin 13 Horizontal Sync
Pin 14 Vertical Sync
Pin 15 No Connect
(1) 4-pin mini DIN female, S-video (Y/C)
input
Input impedance: 75 Ω
Maximum input: level: 1 V
Signal sensing on Y.
S-video DIN connector pin assignments
PIN DESCRIPTION
1 Luminance Ground
2 Chrominance Ground
3 Luminance
4 Chrominance
(2) JIS F05 female (TOSLINK) optical fiber
connectors;
S/PDIF optical digital audio input and output;
Input Sample Rate Conversion: 32, 44.1, or
48 kHz supported
nominal;
p-p
nominal;
p-p
p-p
(2) RCA female, S/PDIF coaxial digital audio
input and output;
Input Sample Rate Conversion: 32, 44.1, or
48 kHz supported;
Maximum Input/Output Level: 0.5 V
Input/Output Impedance: 75 ohms
p-p
;
(Continued on following page)
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 7
Audio Server Crestron Adagio® AAS-1/2/4
Connectors, Controls and Indicators (Continued)
# CONNECTORS,
CONTROLS, &
INDICATORS
21 ANALOG AUDIO IN
22 ANALOG AUDIO OUT
23
100 – 240V ~2.4A 50/60
Hz
(MAIN POWER INPUT)
DESCRIPTION
Two RCA jacks are used to connect
unbalanced left and right line-level audio.
Maximum Input Level: 2 V
Input Impedance: 10k ohms.
(not currently supported)
(2, 4 or 8) RCA female providing (1, 2 or 4
depending upon model) unbalanced stereo
line-level audio outputs;
Output Level: 2 V
rms
;
Output Impedance: 600 ohms
(1) IEC Socket and fuse holder;
Mates with removable power cord, included
rms
;
1. Refer to Crestron Adagio Audio Server User Guide (Part Number 2014056) for details on the remote
control.
2. IR IN accepts remote control information from other devices such as the Crestron PRO2 control
system.
8 • Audio Server: Adagio® AAS-1/2/4 Operations Guide – DOC. 6465A
Crestron Adagio® AAS-1/2/4 Audio Server
Industry Compliance
This product is listed to applicable UL Standards and requirements by Underwriters
Laboratories Inc.
(E250305)
As of the date of manufacture, the AAS has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labeling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 9
Audio Server Crestron Adagio® AAS-1/2/4
Setup
Network Wiring
Unlike other Crestron network devices, the AAS does not use Cresnet for
communications between the device and the control system. The AAS requires the
use of a high-speed Ethernet connection for control system communications.
Ventilation
Connect the Device
For information on connecting Ethernet devices in a Crestron system, refer to the
latest version of the Crestron e-Control
available for download from the Crestron website (www.crestron.com/manuals
Reference Guide (Doc. 6052), which is
).
Installation
CAUTION: The AAS cannot be mounted at an angle. Damage to the internal hard
drive and CD player may result. The unit must be installed on a level, vibration-free
surface.
Hardware Hookup
The AAS should be used in a well-ventilated area. The venting holes should not be
obstructed under any circumstances.
To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications. Consideration
must be given if installed in an enclosed assembly since the operating ambient
temperature of that environment may be greater than the room ambient. Contact with
thermal insulating materials should be avoided on all sides of the unit.
Make the necessary connections as called out in the illustration that follows this
paragraph. Apply power after all connections have been made.
Hardware Connections for the AAS
LAN:
FOR NETWORK
CONNECTION
OPTIONAL VIDEO OUT:
FOR VIDEO DISPLAY
OPTIONAL
RGBHV OUT:
FOR VIDEO
DISPLAY
DIGITAL AUDIO:
OPTIONAL TO
DIGITAL DEVICES
AND MEDIA
POWER:
100VAC - 240VAC
ANALOG AUDIO OUT:
AUDIO OUTPUTS FOR
UP TO FOUR AREAS
10 • Audio Server: Adagio® AAS-1/2/4 Operations Guide – DOC. 6465A
Crestron Adagio® AAS-1/2/4 Audio Server
NAS Installation
An optional Network Attached Storage (NAS) device can be purchased for the AAS.
This consists of any device such as a hard drive, server or RAID array (Redundant
Array of Independent Drives) attached to your network.
Currently the following devices are supported as NAS storage for the AAS:
• Infrant ReadyNAS products
• Devices using Windows Storage Server 2003 such as Dell–Power Edge
Line and Iomega–StorCenter Pro Server (selected models)
NOTE: Please refer to the Crestron website for updated information on
compatibility.
To set up a NAS storage device on your AAS, proceed as described below:
1. Download and install the latest firmware for your AAS. Refer to the
Crestron Adagio Audio Server User Guide (Part Number 2014056) for
more information.
2. Navigate through the AAS’ web browser to the Set Up menu. Select
the new Optional Features choice installed by the new firmware.
3. Select Network Storage.
4. Select Enable.
5. When you are prompted to enter an activation code, call Crestron
customer support. Refer to “Further Inquiries” on page 19.
To configure the network storage settings for the NAS device:
1. Navigate to Set Up on the AAS web browser.
2. Select Network Storage Settings.
3. Select Edit and then Enable.
4. In the resulting menu fill out the following fields:
• Network Storage: Select Enable.
• Network Location: Enter the network path to the NAS array
(\\nasdevice\NasShare). May require IP address.
• User Name: Enter an appropriate username.
• Password: Enter an appropriate password.
• Domain: Enter an appropriate domain.
5. Select Save. A warning will display that you should make a back up
before switching to the NAS array to prevent any potential data loss.
6. Select Yes and enter ResetMyMusic when prompted for a password.
NOTE: If you select or enter the wrong path or IP address in the Network Location
field you will receive an error stating that the AAS could not connect to the NAS
array. If the shared folder specified in the Network Location field is not empty, an
error stating that will display.
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 11
Audio Server Crestron Adagio® AAS-1/2/4
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron website. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
First-time users will need to establish a user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
website.
Crestron has developed an assortment of Windows-based software tools to develop
an Adagio system. For the minimum recommended software versions, visit the
Version Tracker page of the Crestron website (www.crestron.com/versiontracker
).
Configuration Manager
Programming with Crestron SystemBuilder
The easiest method of programming, but does not offer as much flexibility as SIMPL
Windows. For additional details, download SystemBuilder from the Crestron website
and examine the extensive help file.
Programming with SIMPL Windows
SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate, but equally important “Managers”.
Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
• To incorporate the AAS into the system, drag the AAS symbol from the
Ethernet Control Modules | Ethernet Audio Modules folder of the Device
Library and drop it in the System Views.
NOTE: It is suggested that you use the SIMPL windows example program referred
to in the following section.
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Crestron Adagio® AAS-1/2/4 Audio Server
Locating the AAS in the Device Library
• The system tree of the control system displays the device in the appropriate
slot with the IP ID (03) assigned to it by SIMPL as shown in the following
illustration.
C2I-AdgenetNet Device, Slot 11
• Additional AASs are assigned different Net ID numbers as they are added.
• If necessary, double click a device to open the “Device Settings” window
and change the IP ID, as shown in the following figure.
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 13
Audio Server Crestron Adagio® AAS-1/2/4
“AAS-1/2/4 Device Settings” Window
Programming Manager
• The IP ID specified in the SIMPL Windows program must match the IP ID
of each unit.
Programming Manager is the view where programmers "program" a Crestron control
system by assigning signals to symbols. The symbol can be viewed by double
clicking on the icon or dragging it into Detail View. A description for each signal in
the symbol is described in the SIMPL Windows help file (F1).
Example Program
An example program for the AAS is available from the “Example Program” section
of the Crestron website (http://www.crestron.com/exampleprograms).
14 • Audio Server: Adagio® AAS-1/2/4 Operations Guide – DOC. 6465A
Crestron Adagio® AAS-1/2/4 Audio Server
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
programs or firmware) can be transferred to the control system (and/or device).
Finally, program checks can be performed (such as changing the device ID or
creating an IP table) to ensure proper functioning.
Establishing Communication
Access the AAS’ web interface by typing the IP address of the AAS into the location
or address field of your web browser. This is the only supported method of
communication for uploading/upgrading firmware and software.
TPC/IP Communication
NOTE: Required for operation with the web interface.
Ethernet Communication
• Establish Ethernet communication between AAS and PC.
• If connecting through a hub or router, use CAT5 straight through cables
with 8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to
connect the two LAN ports directly, without using a hub.
• Use the web interface to ensure your network settings (Menu | Setup |
Network Settings) are set to Ethernet for Internet Access and Static for
Ethernet Mode.
NOTE: The remote control can also be used to access these settings. Refer to the
Crestron Adagio Audio Server User Guide (Part Number 2014056) for details.
• Enter the IP address and Subnet mask of the AAS (Menu | Setup | Static
Ethernet Settings).
• Ensure that the Software Update settings are correct (Menu | Setup |
Software Update Settings), that they point to “adagio.crestron.com” as the
server and that they list the correct user name, password and domain.
NOTE: Only local updates require a username and password. Web updates require
only the correct hostname.
NOTE: DHCP can also be used to set up Ethernet communications.
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 15
Audio Server Crestron Adagio® AAS-1/2/4
Programs and Firmware
Program or firmware files may be distributed from programmers to installers or from
Crestron to dealers. Firmware upgrades are available from the Crestron website as
new features are developed after product releases.
SIMPL Windows
Firmware
If a SIMPL Windows program is provided, it can be uploaded to the control system
using your web browser.
Check the Crestron website to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)
Upgrade AAS firmware via the front panel. Refer to "Online Updates" in the Crestron
Adagio Audio Server User Guide (Part Number 2014056) for the procedure.
16 • Audio Server: Adagio® AAS-1/2/4 Operations Guide – DOC. 6465A
Crestron Adagio® AAS-1/2/4 Audio Server
Operation
This section provides a description of the AAS control functions available via the
front panel of an Adagio System.
Operation via an Adagio
System
Front Panel and Web
Browser
In order to access these AAS functions, it is necessary to become familiar with basic
Adagio System controls affecting AAS operation.
The following are likely front panel buttons and controls you should know how to
use:
• Selection Knob
• Enter Button
• Room Button
• Soft Buttons
• Source Button
• Menu Button
• Volume Knob
• Mute Button
Please refer to the latest version of the specific Adagio System guide for detailed
information on source mode control of the AAS.
For information on front panel and web browser operation, please refer to the
Crestron Adagio Audio Server User Guide (Part Number 2014056) on the Crestron
website.
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 17
Audio Server Crestron Adagio® AAS-1/2/4
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
AAS Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not
function.
Sound is not
heard.
Cannot connect to
download and
install updates.
Cannot save
albums or tracks.
Cannot set up
NAS option.
Cannot connect to
the NAS array.
No power supplied to
unit.
Room or group is muted
or disabled.
Volume is turned down.
Speakers are not
properly connected.
Improper Software
Update Settings.
Incorrect network or
Ethernet settings.
Disk full.
Incorrect firmware
version.
Incorrect network path
or IP address specified.
Reference Documents
Supply proper power.
Turn off mute function or
enable the room/group.
Raise volume to an audible
level.
Verify speaker connections.
Ensure that the Software
Update Settings are correct
for your installation.
Ensure that the network and
Ethernet settings are correct
for your installation.
Check Disk Space under
System Information. The
number listed there is the
remaining disk space.
Update the AAS with the
latest firmware.
Enter the correct network
path or IP address.
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (http://www.crestron.com/manuals
). This link will provide a list
of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
Adagio AES Entertainment System
Adagio AMS Media System
Adagio AMS-AIP Media System with Advance Image Processing
Crestron Adagio Audio Server User Guide
Crestron e-Control Reference Guide
18 • Audio Server: Adagio® AAS-1/2/4 Operations Guide – DOC. 6465A
Crestron Adagio® AAS-1/2/4 Audio Server
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(www.crestron.com/offices) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website
(www.crestron.com/onlinehelp
users will need to establish a user account to fully benefit from all available features.
) to ask questions about Crestron products. First-time
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the AAS, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 19
Audio Server Crestron Adagio® AAS-1/2/4
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark
of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.
20 • Audio Server: Adagio® AAS-1/2/4 Operations Guide – DOC. 6465A
Crestron Adagio® AAS-1/2/4 Audio Server
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Operations Guide – DOC. 6465A Audio Server: Adagio® AAS-1/2/4 • 21
Crestron Electronics, Inc. Operations Guide – DOC. 6465A
15 Volvo Drive Rockleigh, NJ 07647 (2014571)
Tel: 888.CRESTRON 12.07
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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