Crestron 1700C-BEZEL User Manual

Crestron 1700C-BEZEL
Bezel Kit
Operations & Installation Guide

.

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

©2003 Crestron Electronics, Inc.

Crestron 1700C-BEZEL Bezel Kit

Contents

Bezel Kit: 1700C-BEZEL 1

Introduction......................................................................................1

Installation........................................................................................ 2

Problem Solving............................................................................... 4

Troubleshooting.....................................................................4

Further Inquiries ....................................................................5

Future Updates.......................................................................5

Return and Warranty Policies ..........................................................6

Merchandise Returns / Repair Service .........................6

CRESTRON Limited Warranty .....................................6

Operations & Installation Guide - DOC. 6252 Contents • i

Crestron 1700C-BEZEL Bezel Kit

Bezel Kit: 1700C-BEZEL

Introduction

The Bezel Kit (1700C-BEZEL) includes the material to eliminate



“quick” pushbuttons from a Crestron
replacement bezel without button openings is included in the kit.

1700 Series touchpanel. A

NOTE: Recall that each pushbutton had a command with fixed digital
join number in the SIMPL Windows program. If the pushbuttons are
removed and the commands are still required, but not represented on a



Crestron VisionTools
include button objects with the appropriate join numbers.

Pro-e page, the project may need to be adjusted to

Operations & Installation Guide - DOC. 6252 Bezel Kit: 1700C-BEZEL • 1

Bezel Kit Crestron 1700C-BEZEL

Installation

Perform the following to remove the existing bezel, pushbuttons, and
supporting parts from the Series 1700 touchpanel and install the new
replacement bezel. A #1 Phillips screwdriver is required. Refer to the
illustrations that accompany the procedure.

1. Remove the battery and place the touchpanel face down on a
clean padded work surface.

2. Remove the four screws that secure the front bezel to the base
and return the unit to its normal position. (Use care and hold the
bezel to the rest of the panel. If the bezel separates while
rotating to its normal position, the internal parts of the panel
may spill out.)

Bottom View of Battery and Screws

Screw

Battery

3. When in the normal position, lift the bezel from the touchpanel.

4. As shown in the illustration on the next page, remove the
pushbuttons and the membrane switch actuators from the PCB
surface.

Screw

2 • Bezel Kit: 1700C-BEZEL Operations & Installation Guide - DOC. 6252

Crestron 1700C-BEZEL Bezel Kit

NOTE: The pushbuttons usually fit snugly on the membrane switch
actuators. Therefore the two items may be removed as one piece.

NOTE: Some touchpanels may have adhesive holding the membrane
switch actuators to the PCB. For these units, peel back the actuators. If
there is any residual adhesive on the PCB, wipe it away with a clean soft
cloth slightly dampened with isopropyl alcohol.

Exploded View – Disassembly of Touchpanel

Bezel

Pushbuttons
& Membrane
Switch Actuator

PCB Surface

5. As shown in the illustration on the next page, position the new

bezel (without pushbutton cutouts) over the exposed
touchpanel.

Pushbuttons
& Membrane
Switch Actuator

Operations & Installation Guide - DOC. 6252 Bezel Kit: 1700C-BEZEL • 3

Bezel Kit Crestron 1700C-BEZEL

Assembled View of Touchpanel with Bezel Kit

6. Hold the bezel to the touchpanel base and carefully rotate the
entire panel onto its face once more.

7. Reinstall the four screws to secure the bezel to the base. Tighten
the screws, being careful not to strip the threads.

8. Reinstall the battery and verify that the touchpanel functions
properly.

Problem Solving

Troubleshooting

A possible problem with operation of the touchpanel after installation of
the bezel kit is that commands that used to be activated with the
pushbuttons are no longer accessible.

The solution is to modify the VisionTools Pro-e project and make the
commands (with fixed digital join numbers) available from one or more
of the project pages.

4 • Bezel Kit: 1700C-BEZEL Operations & Installation Guide - DOC. 6252

Crestron 1700C-BEZEL Bezel Kit

Further Inquiries

If, after reviewing this Operations and Installation Guide for the bezel kit,
you cannot locate specific information or have questions, please take
advantage of Crestron's award winning customer service team in your
area. Dial one of the following numbers.

• In the US and Canada, call Crestron's corporate headquarters at

1-888-CRESTRON [1-888-273-7876].

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at

[phone].

• In Australia and New Zealand, call Crestron Pacific at

[phone].

You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time
users will need to establish a user account to fully benefit from all
available features.

Future Updates

As Crestron improves functions, adds new features, and extends the
capabilities of the bezel kit, additional information may be made
available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete
technical documentation revision.

Check the Crestron website (www.crestron.com
update availability and its relevance. Updates are available from the
Downloads | Product Manuals section and are identified as an
“Addendum” in the Download column.

) periodically for manual

Operations & Installation Guide - DOC. 6252 Bezel Kit: 1700C-BEZEL • 5

Bezel Kit Crestron 1700C-BEZEL

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of contact
person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus
shipping costs, on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of purchase
from CRESTRON, with the following exceptions: disk drives and any other moving or rotating
mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year;
touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps
are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty,
if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover
any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any
claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts
or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only
by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law
are limited to the terms of this limited warranty. This warranty statement supercedes all previous
warranties.

Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.

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Crestron 1700C-BEZEL Bezel Kit

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Operations & Installation Guide - DOC. 6252 Bezel Kit: 1700C-BEZEL • 7

Crestron Electronics, Inc. Operations & Installation Guide - DOC. 6252

15 Volvo Drive Rockleigh, NJ 07647 11.03
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.