Creative CardCam Getting Started

Getting Started

Creative CardCam

Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be
reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of
Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the
license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee may make one copy of
the software for backup purposes.

Copyright © 2002 Creative Technology Ltd. All rights reserved.

Version 1.0
September 2002

PhotoImpression is a trademark of ArcSoft, Inc.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. All rights reserved. All other products are trademarks or registered trademarks of their
respective owners.

Contents

Contents

Introduction

About the Applications .............................................................................. vi

Creative CardCam Photo Album......................................................... vi

Third party software......................................................................... vi

Before You Begin ..................................................................................... vi

Package Contents ............................................................................ vi

Minimum System Requirements ........................................................vii

Updating Drivers..............................................................................vii

Document Conventions.....................................................................vii

About Creative CardCam

About your Creative CardCam .................................................................1-1

LCD screen and icons ..................................................................... 1-2

Turning the camera on or off........................................................... 1-3

Attaching the neck strap................................................................. 1-4

2 Installing Creative CardCam

Device Installation..................................................................................2-1

Verifying the installation ................................................................. 2-4

Charging the battery ...................................................................... 2-5

Battery Status....................................................................... 2-5

Using Creative CardCam

Audio cues ............................................................................................ 3-1

Image size ............................................................................................3-2

Taking Pictures ...................................................................................... 3-3

Tips on Taking Good Pictures................................................................... 3-4

Downloading Images from the Camera..................................................... 3-5

Deleting Images from the Camera ...........................................................3-5

ii

Docked Mode ................................................................................3-5

Undocked Mode ............................................................................. 3-6

4 Using Software Applications

Using Creative CardCam Photo Album ...................................................... 4-1

Starting CardCam Photo Album .......................................................4-1

Downloading images ...................................................................... 4-3

Selecting images ...........................................................................4-4

Deleting Images ............................................................................ 4-4

Renaming images or folders............................................................ 4-5

Viewing downloaded images ...........................................................4-5

List ...................................................................................... 4-5

Thumbnail ............................................................................ 4-5

Slideshow ............................................................................. 4-6

Rotating images ............................................................................4-7

Refreshing the application............................................................... 4-7

Version number and license information ........................................... 4-7

Configuring your camera’s settings .................................................. 4-8

Using ArcSoft PhotoImpression................................................................ 4-9

Starting ArcSoft PhotoImpression .................................................... 4-9

iii

Appendixes

A Technical Specifications

Features and Specifications .....................................................................A-1

Driver and Operating System Compatibility ............................................... A-2

Power ...................................................................................................A-2

Sensor..................................................................................................A-2

Light Sensitivity ..................................................................................... A-2

Port Compatibility ..................................................................................A-2

B Troubleshooting

Problem Installing Software.....................................................................B-1

Problems Using Creative CardCam ........................................................... B-1

Problems in Windows XP ......................................................................... B-3

C Note on USB Compatibility

iv

Introduction

Introduction

Creative CardCam is a slim and compact digital camera no bigger than a credit card,
making it incredibly portable and convenient. Your camera also comes with a
built-in lithium ion battery. With simple and straightforward controls, it is easy to
take pictures and to download them into your computer. The Creative CardCam
Photo Album software provided make it easy for you to modify your images. You can
also create calendars and postcards using the pictures.

Introduction v

About the Applications

Creative CardCam Photo Album

Third party software

Before You Begin

Package Contents

This powerful application lets you take pictures and store them in albums. Use this
application to download pictures to your computer, when using Creative CardCam as
a portable digital camera. You can also export pictures to other programs, or send
them as attachments in your e-mail messages.

®

❑ Adobe
❑ ArcSoft PhotoImpression

Your camera package contains the following items:

❑ One Creative CardCam camera
❑ One neck-strap
❑ One USB cable
❑ One Creative CardCam pouch
❑ One Creative CardCam installation CD
❑ One Quick Start guide

Acrobat® Reader Version 5.0

TM

Introduction vi

Minimum System Requirements

®

❑ Genuine Intel

motherboard chipset

❑ 32 MB system memory
❑ ATA-33 hard disk
❑ 200 MB free hard disk space
❑ Available USB port or self-powered USB hub
❑ Microsoft Windows 98, Windows 98 Second Edition (SE), Windows Millennium

Edition (Me), Windows 2000 or Windows XP

❑ CD-ROM drive installed for software and application installation

Pentium® II 233 MHz class processor or 100% compatible

Updating Drivers

Document Conventions

To download the latest drivers and file updates for Creative CardCam, visit
http://www.creative.com.

The following typographical conventions are used throughout this document:

Table 1: Document conventions

This Represents

This notepad icon indicates information that is of particular
importance and should be considered before continuing.

This alarm clock icon indicates that failure to adhere to
directions may result in loss of data or damage to your
computer.

The warning sign indicates that failure to adhere to
directions may result in bodily harm or life-threatening
situations.

Introduction vii

1

About Creative CardCam

About Creative CardCam

About your Creative CardCam

The following figures show you the front and rear views of the camera.

Snapshot button

Focus-free lens

Front view

Viewfinder

Audio cue button

Mode/Delete button

Lens button

Viewfinder

Power switc h

Snapshot button

Liquid Crystal Display
(LCD) counter

USB connnector

Rear view

Figure 1-1: Front and back views of Creative CardCam.

About Creative CardCam 1-1

LCD screen and icons

Figure 1-2 below shows you the meaning of the LCD icons on your camera.

Icons on the LCD displayLCD counter

Number of available shots

Battery indicator

Image size

Erase last image

Erase all images

Audible cues with beeps

Figure 1-2: LCD screen and icons on Creative CardCam.

About Creative CardCam 1-2

Turning the camera on or off

To turn on the camera, do the following:

Push the Power switch downwards as shown in
Figure 1-3. There is a beep sound and the Lens
button automatically pops out.

To turn off the camera, do the following:

Push the Lens button in as shown in Figure 1-4

Figure 1-3: Turning on the

camera.

Figure 1-4: Turning off the

camera.

About Creative CardCam 1-3

Attaching the neck strap

Figure 1-3 below shows you how to attach the neck-strap (provided) to your camera.

Figure 1-5: Attaching the neck strap to the camera.

About Creative CardCam 1-4

2

Installing Creative CardCam

Installing Creative CardCam

Device Installation

You need to install the device driver and applications to use Creative CardCam. The
following instructions are applicable to all supported Windows operating systems.

1. Do not connect Creative CardCam to your computer before installing the drivers
and applications.
If you accidentally begin installation with Creative CardCam connected, the Add
New Hardware Wizard dialog box appears. Click the Cancel button.

2. Insert the Creative CardCam installation CD into your CD-ROM drive. The Setup
Creative CardCam Driver dialog box appears.

3. Click the names of the drivers and applications you want to install on your
computer.

4. Follow the onscreen instructions.

5. Click the Finish button, and then restart your computer when prompted.

6. After restarting your computer, turn on your camera. For more information, refer
to "Turning the camera on or off" on page 1-3.

Installing Creative CardCam 2-1

• The USB port(s) of certain
computers may be found
on the front panel instead
of the back panel.

• You can also attach the
camera to a self-powered
USB hub.

7. Connect your camera’s USB cable to an available USB port on your computer (see
Figure 2-1). Place Creative CardCam on a flat surface. You can connect the
camera while the computer is turned on.
Windows automatically detects the device.

USB port

USB cable

Figure 2-1: Connecting Creative CardCam.

i. If you are prompted to insert the Windows 98 CD, replace the Creative CardCam

Installation CD with the appropriate CD.
Note: Windows 98 is available in various editions. Be sure to use the correct edition for

your computer.
ii. In the Insert Disk dialog box, click the OK button.
iii. Follow the instructions on the screen.

Installing Creative CardCam 2-2

At the time of this
product’s release, Microsoft
strongly encouraged
companies to submit their
hardware solutions for
certification. If a hardware
device driver is not
submitted, or does not
qualify, for Microsoft
certification, a warning
message appears.
You may see this message
when installing this driver.
If you do, you may choose
to click the Continue
Anyway button. Creative
has tested this driver on
Windows XP, and it does
not impair or destabilize
your computer. If you need
more XP-related
information, go to the
product web site's Help.

8. For Windows 2000 only:
When the Digital Signature Not Found dialog box appears, click the Yes
button.

For Windows XP only:
When the Found New Hardware Wizard dialog box appears, click the Install
the software automatically (Recommended) option, and then click the Next

button.
If a Hardware Installation dialog box appears, ignore the message and click
the Continue Anyway button. For more details on this warning message, see
“Problems in Windows XP” on page B-3.

9. Installation is now complete.

Installing Creative CardCam 2-3

Verifying the installation

1. Click Start -> Settings -> Control Panel.
For Windows XP, click Start -> Control Panel.

2. Double-click the System icon. The System Properties dialog box appears.

3. In the System Properties dialog box, click the Device Manager tab.
For Windows 2000/XP, click the Hardware tab, and then click the Device
Manager button.

4. Click the plus (+) sign next to the Imaging Device icon. The entry Creative
CardCam should appear.
If the entry does not appear, repeat the steps “Device Installation” on page 2-1.

Installing Creative CardCam 2-4

Charging the battery

To prevent permanent
damage, make sure that you
have installed Creative
CardCam Photo Album before
connecting your camera to
the computer or notebook.

Before using the camera for the first time, make sure that the battery is fully
charged. This should take approximately 2 hours. You can charge it using a USB port
on your computer or notebook computer. Figure 1-5 below shows you how to charge
your battery.

USB port

USB cable
(provided)

Figure 2-2: Charging your battery.

Battery Status

The Battery icon on your camera’s LCD screen tells you the battery status:

❑ The battery is fully charged.

❑ The battery is approximately half charged.

❑ The battery charge is low. Recharge your battery soon.

❑ Flashes five times before your camera is automatically turned off. The

battery is exhausted. Recharge your battery immediately.

Installing Creative CardCam 2-5

3

Using Creative CardCam

Using Creative CardCam

You can only use Creative CardCam when it is disconnected from your computer.

Make sure that you have
installed Creative CardCam
Photo Album before
connecting your camera to
the computer or notebook.

Remember to charge your
camera before using it.

Audio cues

To enable audio cues, do the following:

When the camera is turned on, press the Audio cue button on the camera.
The Audio cue icon appears on the LCD screen and a beep indicates that
your camera’s audio cues have been enabled.
To disable audio cues, press the Audio cue button again. The icon disappears.

Using Creative CardCam 3-1

Image size

To select the image size, do the following:

When the camera is turned on, press the Mode/Delete button.

The number of available
shots may vary depending on
the selected image size. A
larger image size will
decrease the available shots
by more than one whereas a
smaller image size will
decrease the available shots
by one.

LCD icon Image size Number of available shots

1280 x 960 pixels

26

(software interpolated)

640 x 480 pixels

101

(software interpolated)

Using Creative CardCam 3-2

Taking Pictures

• You can only turn the
camera on when it is
disconnected from the
computer.

• The camera turns itself off
if it is left idle after twenty
seconds.

• To view pictures that you
have taken while using the
camera on-the-go, you
must connect the camera
to the computer and
download the pictures
using Creative CardCam
Photo Album.

• As JPEG compresses an
image according to its
details, colors and
compression ratio, the file
size varies according to the
picture taken.

• The counter value normally
decreases by one after a
picture is taken. However,
depending on the quality of
the picture, the counter
value may also decrease by
two, or not at all.

1. Make sure the USB cable is unplugged from the camera.

2. Turn on your camera by pushing the Power switch downwards. Your camera
beeps once. The number of images avalable is shown on the image counter on
the LCD.

3. Press the Mode/Delete button to select the image size.

4. Aim the camera at the desired object.
Note: The object should be at least 60 cm (24 inches) from the camera.

5. Hold the camera steady and press the Snapshot button.
The picture taken is stored in the camera’s memory, and the counter value
decreases accordingly, depending on the resolution of the picture taken.

6. To take another picture, repeat steps 3 through 5.

7. To turn off the camera, push in the Lens button.

Using Creative CardCam 3-3

Tips on Taking Good Pictures

Here are some tips for taking a good picture.

❑ Bright lighting

Avoid taking pictures with bright light sources all around the object. These
lights will create “hotspots,” which will affect the quality of the picture.

❑ Bad lighting

When indoors or outdoors, be sure there is enough light falling onto the object.
Avoid taking pictures of objects in shadow, especially when the light source
(for example, sun or spotlight) is directly behind the object.

❑ Distance

This camera is focus free but be sure the minimum distance between camera
and object is not less than 60 cm (24 inches). Any closer, and the close-up
images may appear blurry. Fill the viewfinder with the object.

❑ Moving objects

Fast-moving objects may appear blurry in your picture.
Unless a blurry or out-of-focus effect snapshot is intended, avoid taking
fast-moving objects.

❑ Camera shake

Shaking the camera while taking pictures may also result in a blurry picture.
So keep your hands steady at all times for sharp, clear pictures.
To avoid shaking the camera, gently squeeze the Snapshot button.
If necessary, use both hands to hold the camera while pressing the Snapshot
button.

Using Creative CardCam 3-4

Downloading Images from the Camera

For your computer to detect
the camera correctly, make
sure that you turn on the
camera before connecting it
to your computer.

1. Turn on the camera, and then connect it to your computer.

2. Start Creative CardCam Photo Album.

3. Click the Camera button, and then click Download images. The Creative
CardCam Download dialog box appears.

4. To delete all images from your camera after downloading, click the Delete from
camera after download check box to select it.

5. Click the Start Download button.

Deleting Images from the Camera

Docked Mode

You can also manually delete images from your camera to make space for new
pictures to be stored.

When Creative CardCam is connected to your computer, do the following to delete
all files in your camera’s memory:

1. Turn on the camera and start Creative CardCam Photo Album.

2. Click the Camera button, and then click Configuration.

3. Click the Reset File Name Counter check box to select it.

4. Click the Delete All Images button.

5. When the Delete All Images from Internal Storage dialog box appears, click
the Yes button. One beep indicates that the images have been deleted.

6. When the Reset File Counter dialog box appears, click the Yes button.

Using Creative CardCam 3-5

Undocked Mode

When Creative CardCam is not connected to your computer and you are using it as
a portable digital camera, do the following to delete all files in your camera’s
memory:

1. Press and hold the Mode/Delete button until the LCD blinks .

2. Press the Mode/Delete button until the LCD blinks .

3. Press the Snapshot button to delete all files from the camera.
A beep is heard when the memory is cleared and the LCD displays the available
frames in that particular mode.

To clear the last image recorded in your camera, do the following:

1. Press and hold the Mode/Delete button until the LCD displays .

2. Press the Snapshot button to delete the last image from the camera.
A beep is heard when the memory is cleared and the LCD displays the available
frames in that particular mode.

Using Creative CardCam 3-6

4

Using Software Applications

Using Software Applications

“

Using Creative CardCam Photo Album

Starting CardCam Photo Album

If CardCam Photo Album does
not recognize the camera
correctly, see Appendix A,

Troubleshooting.”

CardCam Photo Album is an easy-to-use application that enables you to take
pictures with the CardCam camera. You can also view pictures, create and manage
albums, and download image files from your camera.

To start CardCam Photo Album, do one of the following:

❑ Click Start -> Programs -> Creative -> Creative CardCam -> CardCam

Photo Album.

❑ Double-click the Creative CardCam Photo Album icon on your desktop.

Using Software Applications 4-1

After you start Creative CardCam Photo Album, the Creative CardCam Photo
Album window similar to Figure 4-1 appears. The following sections describe the

more commonly used operations.

Menus

Left pane Right pane

Figure 4-1: Creative CardCam Photo Album window.

Using Software Applications 4-2

Downloading images

• When downloading is
completed, a folder
containing the
downloaded images is
created in the left pane
of the Creative
CardCam Photo Album
window.

To download images from your camera to your computer, do the following:

1. In the Creative CardCam Photo Album window, click Camera, and then click
Download images. The Creative CardCam Download dialog box similar to
Figure 4-2 appears.

Progress Bar.

Number of downloaded images/Total number of images in camera.

Time remaining until the download is complete.

Click to delete all images from the camera automatically after the
downloading process is completed.

Figure 4-2: Creative CardCam Download dialog box.

2. In the Download photos box, select the options that you want, and then click
the Start Download button. When downloading is complete, the Creative
CardCam Download dialog box disappears.

Using Software Applications 4-3

Selecting images

To select images on the right pane, do the following:

1. Click Edit, and then click Select All. All the images on the right pane are
selected.

1. To invert the selection, click Edit, and then click Invert Selection.

Deleting Images

To permanently delete an image from your computer, do the following:

1. On the left pane, click the folder that contains the image you want to delete.

2. On the right pane, click the image that you want to delete.

3. Click File, and then click Delete. The Delete selected image(s)? dialog box
appears.

4. Click the Yes button.

To delete a folder of images, do the following:

1. On the left pane, click the folder that you want to delete.

2. Click Edit, and then click Select All.

3. Click File, and then click Delete. The Delete selected image(s)? dialog box
appears.

4. Click the Yes button. The folder automatically disappears from the left pane.

Using Software Applications 4-4

Renaming images or folders

Viewing downloaded images

To rename an image, do the following:

1. On the left pane, click the folder that contains the image you want to rename.

2. On the right pane, click the image that you want to rename.

3. Click File, and then click Rename.

4. Type a new name for the image, and then press the <Enter> key.

To rename a folder, do the following:

1. On the left pane, click the folder that you want to rename.

2. Click File, and then click Rename.

3. Type a new name for the folder, and then press the <Enter> key.

List

Thumbnail

Click View, and then click List. The images appear as a list on the right pane.

Click View, and then click Thumbnails. The images appear as thumbnails on the
right pane.

Using Software Applications 4-5

Slideshow

1. On the left pane, click the folder that contains the image you want to display.

2. Click File, and then click View.

3. The Creative CardCam Slideshow window appears as shown in Figure 4-3.

Displays the last image

Displays the next image

Displays the previous image

Displays the first image

Saves the image in
another directory

Rotates the image
left

Rotates the image
right

Fits the image into
the window

Starts the slideshow

Stops the slideshow

Sets the display time
for each image

Rotates the
current image
counterclockwise
in 90° increments

Closes this window Rotates the current

Figure 4-3: Creative CardCam Slideshow dialog box.

Using Software Applications 4-6

image clockwise in
90° increments

Rotating images

You can rotate downloaded images. Do the following:

1. On the left pane, click the folder that contains the image you want to rotate.

2. On the right pane, click the image that you want.

3. To rotate the image right, click Edit, and then click Rotate Right.

4. To rotate the image left, click Edit, and then click Rotate Left.

Refreshing the application

Version number and license information

To refresh the Creative CardCam Photo Album window, do the following:

Click View, and then click Refresh.

To view the version number and license information about Creative CardCam Photo
Album, do the following:

Click Help, and then click About. The About this software dialog box appears.
To close the window, click the OK button.

Using Software Applications 4-7

Configuring your camera’s settings

To configure your camera’s settings, do the following:

1. Make sure that your camera is connected to your computer.

2. Click Camera, and then click Configuration.The Creative CardCam Config
dialog box appears as shown in Figure 4-4.

• File numbers are
automatically assigned
to all images taken.
They range from 0001
to 9999.

• Each image has a file
number that remains for
as long as the image
remains in the camera.
When the image is
deleted, the file number
is skipped.

• When the file counter is
reset, the file numbers
start from 0001 again.

By default, the Auto
Shutoff time is set to
‘Short’ (20 seconds).

Image size
1280 x 960 pixels
640 x 480 pixels

Audio cues
enabled/disabled

Deletes all images
in the camera

Reformats the
camera

Resets the file
counter to zero

Number of images
taken/number of
images available

Locks the shutter when
there is insufficient light

Closes this dialog box

Auto Shutoff time
Short: 20 seconds
Long: 50 seconds

Battery charge
level

File
number of
the current
image
taken

Refreshes
the
information
on this
dialog box

Figure 4-4: Creative CardCam Config dialog box.

Using Software Applications 4-8

Using ArcSoft PhotoImpression

Starting ArcSoft PhotoImpression

To start ArcSoft PhotoImpression, do the following:

Click Start -> Programs -> Creative -> Creative CardCam -> ArcSoft
PhotoImpression -> PhotoImpression 3.0.

After ArcSoft PhotoImpression is started, the PhotoImpression window similar to
Figure 4-5 appears.

Figure 4-5: ArcSoft PhotoImpression window.

For more information on how to use ArcSoft PhotoImpression, refer to its online Help
file.

Using Software Applications 4-9

A

Technical Specifications

Technical Specifications

This section lists the specifications of your Creative CardCam.

Features and Specifications

❑ Color VGA (640 x 480 pixels) CMOS image sensor
❑ 8 MB of on-board non-volatile memory for image storage
❑ LCD counter display to indicate number of pictures left and mode of image size

captured

❑ Snapshot button for taking pictures
❑ High-quality, focus-free, scratch-resistant lens
❑ Optical viewfinder
❑ Mode/Delete button for selection of two different still capture modes and two

different Delete modes

❑ Capable of capturing up to:

• 26 still pictures JPEG format (single snapshot high resolution - software
interpolated, 1280 x 960 pixels)

• 101 still pictures JPEG format (single snapshot normal resolution - software
interpolated, 640 x 480 pixels)

❑ By default, images are stored in JPEG format
❑ Draws power from Lithium-ion battery
❑ Auto shut-off after twenty seconds of idle time
❑ Attaches to the computer via the Universal Serial Bus (USB) port

Technical Specifications A-1

Driver and Operating System Compatibility

❑ USB model supports Windows 98, 98 SE Windows Me, Windows 2000 and

Windows XP

❑ TWAIN support

Power

Sensor

Light Sensitivity

Port Compatibility

From USB port or self-powered USB hub (powered by an external power source).

CMOS image sensor

10 lux

Universal Serial Bus port

Technical Specifications A-2

B

Troubleshooting

Troubleshooting

This appendix provides solutions to problems you may encounter during installation
or normal use.

Problem Installing Software

Problems Using Creative CardCam

The setup program for Creative CardCam does not run automatically after the
Installation CD is inserted into the CD-ROM drive.

The AutoPlay feature in your Windows system may not be enabled.

To install the software from the CD:

1. Insert the installation CD in the CD-ROM drive.

2. Click Start -> Run.

3. In the Open box, type D:\CTRUN\CTRUN.EXE (where D: represents your
CD-ROM drive).

4. Follow the instructions on the screen to complete the installation.

There is no USB port available to connect the USB cable.

Do one of the following:

❑ Unplug the device currently connected to the USB port.
❑ Add a self-powered USB hub.
❑ Add a PCI USB card.

Troubleshooting B-1

Images cannot be downloaded from the camera.

Make sure that your camera is turned on and connected to your computer.

Do the following:

1. Unplug the camera from your computer.

2. Close Creative CardCam Photo Album.

3. Turn on the camera. Refer to “Turning the camera on or off” on page 1-3.

4. Connect the camera to your computer.

5. Start the Creative CardCam Photo Album, and then try to download the images
again.

Insufficient system resources are reserved for the USB port, causing the computer
to be unable to function.

There are too many devices in the computer, causing IRQ conflicts with the
computer’s USB controller.

Do the following:

1. Remove some devices from the computer.

2. Restart the computer. The computer will automatically re-allocate the resources.

Troubleshooting B-2

Problems in Windows XP

A Hardware Installation error message appears on a Windows XP operating system
when a driver is being installed.

At the time of this product's release, Microsoft strongly encouraged companies to
submit their hardware solutions for certification. If a hardware device driver is not
submitted, or does not qualify, for Microsoft certification, a warning message similar
to the one below appears.

You may see this message when installing this driver. If you do, you may choose to
click the Continue Anyway button. Creative has tested this driver on Windows XP,
and it does not impair or destablize your computer.

If you need more XP-related information, go to the product web site's Help or
speak with Creative Technical Support staff.

Troubleshooting B-3

C

Note on USB Compatibility

Note on USB Compatibility

While testing Creative CardCam on PC motherboards with integrated Universal
Serial Bus (USB) ports, we encountered a small number of motherboards that do
not meet the USB specification exactly. These and other non-USB-compliant
motherboards may not operate correctly with Creative CardCam. Fortunately, the
manufacturers of some of these motherboards have released new versions of
motherboards or BIOS to address the problem.

If the setup program warns you that your motherboard’s USB port is incompatible
with Creative CardCam, or if the camera does not work on your system and you
suspect that the problem may be related to your PC’s USB port, the following is a
list of available options:

1. Contact your PC vendor.
You r PC ven dor may b e able to upgrade your m otherboard or its BIOS to a newer
version that addresses USB incompatibilities.

To look for a USB compatible
product, you can visit the
product search page at the
official USB Web site: http://

www.usb.org/app/
search/products.

2. Use a PCI host adapter that provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend this
approach.

3. Attach the Creative CardCam to a powered USB hub.
Some USB devices (such as monitors) also operate as powered USB hubs; you
can also buy dedicated powered USB hubs which are to be attached to your PC’s
USB port. However, in some cases, attaching a powered USB hub to a non-USB­compliant USB motherboard connector will not solve the problem.

Note on USB Compatibility C-1