Creative Blaster User Manual

v.92

External

Copyright Information

Modem Blaster

V.92, External DE5621

Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be
reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of
Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the
license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee may make one copy of
the software for backup purposes.

Copyright © 1998-2001 by Creative Technology Ltd. All rights reserved.

Version 1.0
September 2001

Sound Blaster and Blaster are registered trademarks, and the Sound Blaster Audigy logo, the Sound Blaster PCI logo, EAX, Creative Multi Speaker Surround, and Oozic are
trademarks of Creative Technology Ltd. in the United States and/or other countries. E-Mu and SoundFont are registered trademarks of E-mu Systems, Inc.. SoundWorks is a
registered trademark, and MicroWorks, PCWorks and FourPointSurround are trademarks of Cambridge SoundWorks, Inc.. Microsoft, MS-DOS, and Windows are registered
trademarks of Microsoft Corporation. Manufactured under license from Dolby Laboratories. Dolby, AC-3, Pro Logic and the double-D symbol are trademarks of Dolby
Laboratories. © 2001 Dolby Laboratories. All rights reserved. All other products are trademarks or registered trademarks of their respective owners.

This product is covered by one or more of the following U.S. patents:
4,506,579; 4,699,038; 4,987,600; 5,013,105; 5,072,645; 5,111,727; 5,144,676; 5,170,369; 5,248,845; 5,298,671; 5,303,309; 5,317,104; 5,342,990; 5,430,244; 5,524,074;
5,698,803; 5,698,807; 5,748,747; 5,763,800; 5,790,837.

Contents

Introduction

Before You Begin................................................................................................................... vii

Recording Model and Serial Numbers ..................................................................... vii

Checking System Requirements............................................................................... vii

Document Conventions............................................................................................ viii

1 Installing the Modem

On Your Modem ...................................................................................................................1-1

Setting up the Modem........................................................................................................... 1-2

Connecting Telephone Line and Phone Set......................................................................... 1-3

About Your

Telephone Line ....................................................................................................... 1-3

2 Installing Software

Installing Drivers in Windows 95......................................................................................... 2-2

Installing Drivers in Windows 98/ME ................................................................................. 2-4

Installing Drivers in Windows NT 4.0 ................................................................................. 2-5

Installing Drivers in Windows 2000..................................................................................... 2-7

Testing the installation in Windows 95................................................................................2-9

Testing the installation in Windows 98/ME....................................................................... 2-10

Testing the installation in Windows 2000.......................................................................... 2-11

i

Uninstalling Drivers in Windows 95.................................................................................. 2-12

Uninstalling Drivers in Windows 98/ME ..........................................................................2-12

Uninstalling Drivers in Windows NT 4.0 .......................................................................... 2-13

Uninstalling Drivers in Windows 2000.............................................................................. 2-13

Installing NetWaiting .......................................................................................................... 2-13

A General Specifications

B Troubleshooting

Problems Encountered..........................................................................................................B-1

Problems Encountered in Windows NT4.0.............................................................B-3

Resolving Hardware Conflicts .............................................................................................B-4

In Windows 95/98.....................................................................................................B-4

General Q&A ........................................................................................................................B-4

ii

Introduction

Welcome to Modem Blaster! World. Your new modem allows you to fax documents, transfer
data and access online information easily from your computer. Some of the features of your
Modem Blaster are:

Plug and Play

Send and Receive faxes

Internet Access

This feature allows you to install your Modem Blaster easily, as the device is automatically
configured.

You can use your Modem Blaster to send and receive fax documents. You can also configure
the modem to serve as a fax-on-demand system by using the software provided.

Modem Blaster allows you to access computer bulletin boards and to browse the Internet at
speeds of up to 56 Kbps.

Introduction iv

Answering Machine

Modem Blaster functions as an answering machine with multiple mail boxes. Remote users
can leave messages in your mail box, and you can play back these messages at any time.
Modem Blaster even pages you to notify you of new messages!

Caller ID

Video Conferencing

Quick Connect

Modem Blaster displays phone numbers of calling parties if your phone is Caller-ID enabled.

Your Modem Blaster comes complete with V.92 standard support, for use with H.32x video
conferencing systems.

This feature drastically reduces the amount of time it takes for your Modem Blaster to establish
a connection with your Internet Service Provider. Line conditions of the last number called are
saved in your computer and retrieved to reduce connection time.

Introduction v

Modem On Hold

This feature allows you to answer an incoming call by placing your Modem Blaster on hold.
Check with your local Internet Service Provider on whether this feature is supported in your
area.

PCM-Upstream

V.44 Data Compression

vi Introduction

This feature enhances your Modem Blaster’s data upload speed from 33.6 Kbps to a maximum
of 48 Kbps.

Your Modem Blaster incorporates the new V.92 standard. This new standard offers V.44 Data
Compression technology that allows you to browse the Internet at higher speeds than existing
data compression standards.

Before You Begin

This section provides information you should know about before using this manual.

❑

Recording Model and Serial Numbers

❑

Checking System Requirements

❑

Document Conventions

Recording Model and
Serial Numbers

Checking System
Requirements

• Some supplied software will run
only in Windows 95/98. Refer to
the readme file in the
Installation CD for more
information.

• Modem Blaster must be
connected to an analog
telephone line, also called a
POTS (Plain Old Telephone
Service) line.

Your modem has a model number and a serial number. After removing the modem from its
packaging, write down its model and serial numbers for future reference. You will need to quote
these numbers when contacting our Technical Support office.

The following are the minimum system requirements:

❑

Available serial port
133 MHz Pentium® or faster IBM® compatible PC

❑

25 MB of free hard disk space

❑

16 MB RAM on motherboard (32 MB recommended)

❑

Microsoft Windows® NT 4.0, Windows 95/98, Windows 2000 and Windows Me

❑
❑

CD-ROM drive for modem and communication software installation

❑

An audio card for video conferencing

Introduction vii

Document Conventions

This manual uses the following conventions to help you locate and identify the information that
you need.

Table i: Document conventions

Text Element Use

This notepad icon indicates information that is of particular
importance and should be considered before continuing.

This alarm clock icon indicates that failure to adhere to
directions may result in loss of data or damage to your system.

The warning sign indicates that failure to adhere to directions
may result in bodily harm or life-threatening situations.

viii Introduction

Installing the Modem

This chapter guides you through the process of setting up your modem. It is organized as

Place the modem in front of you as
you go through this chapter. This
will help you identify the various
components of your modem.

follows:

❑ On Your Modem

❑ Setting up the Modem

❑ Connecting Telephone Line and Phone Set

1

On Your Modem

Telephone Line jack

Phone jack

Power jack

RS232 Connector

This section describes the jacks and connectors of the modem.

The Telephone Line jack allows you to connect a telephone line for data and fascimile
transmission.

The Phone jack allows you to connect a phone set to the modem.
This jack differs across countries.

The Power jack allows you to connect an external power adapter to your modem.

The RS232 connector allows you to connect the modem to a computer serial port.

Installing the Modem 1-1

Setting up the Modem

1. Switch off your system and unplug the power cord from the wall outlet.

2. Connect the Power adapter and the RS232 cable to the modem as shown in Figure 1-1.

Phone jack

Telephone Line jack

Telephone
wall outlet

RS232

Power On/Off
switch

Powe r jack

Power adapter

Figure 1-1 Setting up the Modem

Connector

To a computer
serial port

Telephone

1-2 Installing the Modem

3. Connect the Power adapter to a power outlet and the RS232 cable to the computer’s serial
port.

4. Switch on your modem.