This machine has been engineered to our own rigid safety and performance
requirements and manufactured in accordance with the safety standards of
Underwriters Laborato ries (UL) and the Canadian Standards Associati on
(CSA). It has been designed to comply with the National Automatic Merchan
disi ng As s ociatio n ( N AMA) “Standa r d fo r th e Sa ni tary D e s ign a nd C ons t ru c ti on
of Food and Beverage Vending Machines”.
To maintain this degree of safety and to continue to achieve the level of
performance built into this machine, it is important that installation and
maintenance be perform ed so as to not alter the o r iginal construction or wiring
and that replacement parts are as specified in the
investment in this equipment will be protected by using this
and the
following prescribed procedures, machine performance and safety will be
preserved.
Parts Manual in your operation, service and maintenance work. By
Parts Manual. Your
Operators’ Guide
-
CRANE MERCHANDISING SYSTEMS PARTS & SUPPORT:
PARTS: 1-800-621-7278 SERVICE: 1-800-628-8363
www.CraneMS.com
For faster service, please have your account number ready before calling.
Refreshment Center Operators’ GuideTable of Contents
Tab le of Con ten tsRe fr es hm en t Cen te r Op er ato rs’ Gu ide
7800007ivMay 2004
Refreshment Center Operators’ GuideIntroduction
Section 1: Introduction
Exterior View
May 200417800007
Introdu cti onRefres hm en t Cen te r Op er ato rs’ Gu ide
Interior View
78000072May 2004
Refreshment Center Operators’ GuideIntroduction
Power Requirements
The merchandiser is supplied with a service cord for the country of use and is terminated in
a grounding type plug. The wall receptacle used for this merchandiser must be properly
polarized, grounded, and of the correct voltage. Operating the merchandiser from a source
of low voltage will VOID YOUR WARRANTY. Each merchandiser should have its own
electrical circuit and that circuit should be prote cted with a circuit breake r or fuse conforming
to local regulations.
1.Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEUTRAL
terminals of the wall recept acle. The voltm eter should indicate 110-130 volts AC for 120
volt, 60 Hz locations, or 220- 240 volts AC for 230 volt, 50 Hz locations.
2.Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and GROUND
terminals of the wall recept acle. The voltm eter should indicate 110-130 volts AC for 120
volt, 60 Hz locations, or 220- 240 volts AC for 230 volt, 50 Hz locations.
3.Noise Potential Check - Place the test leads of a voltmeter across the NEUTRAL and
GROUND terminals of the wall receptacle. The meter should indicate 0 volts AC. A
measurement greater than 1.5 - 2.0 volts AC could result in problems for the
merchandiser's electronic circuitry caused by electrical noise.
Any deviation from these requirements could result in unreliable performance from your
merchandiser.
Unpack the Machine
Remove all packing materials from the interior of the machine. Keep all documents;
warranty cards, etc. Set aside the base plate kit (if present).
May 200437800007
Introdu cti onRefres hm en t Cen te r Op er ato rs’ Gu ide
Controls and Indicators
DOOR SWITCH. When the cabinet door is open, this switch turns off the compressor and
evaporator fan.
INTERLOCK SWITCH. (230 volt models only) Turns off the glass heater and display lights
when the cabinet door is open. Pull the switch out to restore high voltage for maintenance.
LOW VOLTAGE SWITCH. Tells the controller software the main door is open or closed.
MESSAGE DISPLAY . This is how the merchandi ser com munic ates wit h the out side wor ld.
Customers can se e messag es about how much money t hey have put into the merchandise r .
The message display also tell s custome rs when a selection is sold out and when vend ing i s
free, inhibited, or discounted. The message display shows you what you are doing when
you program the merchandiser, and can show you what is wrong if there is a failure.
FREE VEND KEYSWITCH (OPTIONAL). This allows someone (other than maintenance
personnel) to set the merchandiser to free vend without opening the door.
SELECTION KEYPAD. The customer uses this keypad to make selections. Maintenance
people may use this keypad during programming.
COIN RETURN BUTTON. Returns any coins paid into the merchandiser prior to a vend.
BILL ACCEPTOR (OPTIONAL). Accepts bills of various denominations, depending upon
the type of bill validator, and how the machine is configured.
SERVICE KEYPAD. The service keypad is located at the top of the monetary panel. It
gives service personnel the means to program, retrieve data from, and view diagnostic
information about, the merchandiser.
SERVICE KEYPAD
78000074May 2004
Refreshment Center Operators’ GuideIntroduction
F
1
E
P
U.S. / CANADA POWER CONTROL PANEL
MAIN CONTROLLER PCB DISPLAY. This display consists of two light emitting diodes
(LED) mounted on the controller PCB.
POWER ON
(LED 1)
HEARTBEAT
(LED 2)
When lit, this red LED indicates electrical power is applied to the
controller PCB.
Whe n flashin g , this r e d LED i ndicates that the control ler PCB is
active, a nd t he software is operating.
NORMAL CONDITIONS:
When the merchandiser is operating normally, you should see a steady red
POWER ON indicator and a flashing red HEARTBEAT indicator. Contact a
service representative if any other condition exists.
Back Si d e o f U .S . /Canada Po wer Panel.
circuit board mounted on the rear of the power
panel is a DC power supply for the coin
mechan is m. A f us e pr ot ect s t he bo ard c ir cu it ry in
the event of a coin mechanism solenoid failure. If
the coin me c hanism is not working, chec k th is
fuse. If the fuse is blown, a bad coin mechanism
solenoid could be at fault.
The
DC POWER
SUPPLY PCB
OR 110V COIN MECH
˜
BACK SIDE
OF
TOP
AGC
FUS
1 AM
May 200457800007
Introdu cti onRefres hm en t Cen te r Op er ato rs’ Gu ide
Turn the Merchandi s e r ON and OFF
LABEL
I
MAIN
ON
OFF
POWER
SWITCH
MAIN
CIRCUIT
BREAKER
LOW VOLTAGE
CIRCUIT BREAKER
626P0039
LABEL
O
MAIN
POWER
SWITCH
ELECTRONICS
BREAKER
626P0005
US / CANADA POWER PANELINTERNATIONAL POWER PANEL
•Power to the merchandiser is con trolled by the mai n power switch, loca ted on the
power panel.
•The power panel is on the right side of the merchandiser, behind the monetary
panel.
WARNING
Lethal voltages are present. Unplug the merchandiser before you perform any of the
following tasks:
•Change a fuse
•Change the fluorescent lamp
•Change the lamp starter
•Connect or disco nnect a ha rness (excep t a moto r harness when the tray has bee n
removed)
Failure to do so may result in personal injury.
78000076May 2004
Refr eshment Center Operators’ GuideIniti al Set-Up
Section 2: Initial Set-Up
Moving the Merchandiser Through a Narrow Doorway
NOTE
If necessary, this merchandiser can be moved through an opening as narrow as 30
inches by removing panels at the top and bottom of the cabinet.
Remove the Bottom and Top Panels:
1.Remove the screws that secure the top and bottom knock-out pane ls to the cabinet.
2.Lift panels upward to remove them from the cabinet.
May 200477800007
Initial Set-UpRefreshmen t Cen te r Oper ato rs’ Gu ide
Move the Merchandiser through the Opening:
1.Open the cabinet door and place it square with the left side of the cabinet.
2.Carefully walk the merchandiser through the opening.
Reassemble the Merchandiser:
1.Replace the upper and lower panels.
78000078May 2004
Refr eshment Center Operators’ GuideIniti al Set-Up
Open the Rear Outlet Diffuser
The rear outlet diffuser vents warm air up and out of the back of the merchandiser, away
from the air inlet ( on the botto m of the cab i net). It is shi pp ed in th e closed posi tion and must
be opened before the merchandiser is put into service.
1.Remove the two screws holding
the upper corners of the diffuser
against the back of the cabinet.
Notice the two unu sed screw hol es
at the corners.
2.Pull the top of the diffuser away
from the cabinet, then bend the
diffuser so that the unused screw
holes align with the holes in the
cabinet.
NOTE:
Wear protective gloves when
bending diffuser to prevent injury.
3.Use the two screws removed in
step one to affix the diffuser to the
cabinet in its new “open” position.
CAUTION
The merchandiser will no t fun c tion properly if the Rear Outlet Dif fuser is not open!
Position the Merchandis e r
Move the merchandiser to its approxima te position. There are certain procedures you
need to perform before it is in its permanent location. Plug in your merchandiser and turn
the power switch to ON.
•You can position this merchandiser anywhere in a bank of machines. It can even
be placed on an end flush against a side wall.
• The merchandiser should be placed at least four inches away from the back wall
(six inches if rear dif fuser is not inst alled). This will provide adequ ate air circula tion
for the refrigeration unit. This will provide adequate air circulation for the
refrigeration unit.
•The merchandiser will operate more efficiently when placed in a shaded location.
•There should be enough room in front of the merchandiser for the door to move
freely.
CAUTION
This machine is only rated for installation at an indoor location.
May 200497800007
Tray Set-UpRefres hm en t Cen te r Op erato r s’ Gu ide
Section 3: Tray Set-Up
Place a Tray in the Loading Position
1.Place both hands on the tray as shown.
2.Push down on the tray latches with your thumbs.
3a. Bottle Trays: Pull the tray toward you until the slides are fully extended. The bottle tray
can now be loaded--bottle trays do not tilt like snack and candy trays.
3b. Snack and Candy Trays: Pull the tray toward you until you hear and feel the rear tray
rollers drop into a cut-out in the top of the guide rail.
TRAY
LATCH
PULL
TRAY
LATCH
157P0011
4.Continue pulling the tray forward for another inch. You will then be able to tilt the tray
downward into the loading position as shown.The candy or snack tray is now ready for
loading.
SNACK OR CANDY TRAY IN THE LOADING POSITION
NOTE
When the cabinet door is not fully open, the bottom tray will rest on the delivery pan
assembly. Handle the tray with care to avoid scratching the delivery pan assembly.
780000710May 2004
Refr eshment Center Operators’ GuideTray Set-Up
Set up Trays to Ven d Prod ucts
These instructions will guide you through setting up your trays for vending. You will be
asked to determine if your tray can physically hold the products you intend to vend. If not,
you will be directed to other procedures which will help you get them set up. Follow these
nine steps for each tray in your machine:
1.Make sure the tray is in the loading position.
2.Is the column wide enough for the intended product? If so, proceed to the next step.
Otherwise, set up your tray to ven d wid er pr oduct s (see below, this page). When you're
done, return to step 3 in this procedure.
3.Will the products fit between the spiral turns? If so, proceed to the next step.
Otherwise, change the spiral.
4.Will the product pass u nder the tr ay immediatel y above? If so, pro ceed to the next step.
Otherwise, reposition the tray and guides.
5.Will the product touch products on either side? If not, proceed to the next step.
Otherwise, instal l a product spacer.
6.Load products in the tray.
7.Return the tray to the vending position.
8.Install the price rolls.
9.Install the selection ID numbers.
Set Up A Tray To Vend Wide Products
The following steps will help you configure your tray to vend wide products. When you are
done with the entire wide product steps, return to the set-up procedures above.
NOTE:
Does not apply to bottle trays - they cannot be reconfigured.
1.Remove the tray from the merchandiser and place it on a flat surface.
2.Based on the size of the product you want to vend, decide how many spiral positions it
will occupy. Please remember that the leftmost spiral in the group must have an even
ID number (0, 2, 4, etc.) For exa mple, if a product is thr ee spirals wide, th e left spiral will
be ID number 0, and the right spiral will be ID number 2. Be careful how wide you set up
for, because some wide products could get hung up in the delivery door.
3.Remove the column dividers inside the group. In the example of three spiral positions,
you would be removing the dividers between spiral ID numbers 0 and 1, and 1 and 2.
4.If your group only consists of 2 spirals, replace the rightmost motor with a spiral bearing
and gear, and install a gear on the leftmost motor. Skip to step 8.
5.Remove all spirals in the group except the leftmost spiral.
May 2004117800007
Tray Set-UpRefres hm en t Cen te r Op erato r s’ Gu ide
6.Do one of the following:
a. If your group has an ODD number of spirals (3, 5, etc.) remove the harnesses from
all motors in the group except the leftmost one. To the rightmost motor, connect the
harness from the mo tor immediately to its left.
b. If your group has an EVEN number of spirals (4, 6, etc.) remove the harnesses from
all mo tors inside the group (leave the harnesses connected to the leftmost and
rightmost motors).
7.Install a spiral at the rightmost position in your group. Make sure it has the same
product capacity and is opposite to the one in the leftmost position.
8.Return the tray to the merchandiser.
9.Electronically couple the motors as needed (see "Couple/Uncouple Tray Motors" on
page 59).
10. Return to step 3 in the "Set up Trays to Vend Products" on page 11.
Stu dy thi s proc edur e before you install a tr ay for the fi rst time; whi le yo u ar e ho lding th e tr ay
you will not be able to see this area.
Remove a Snack or Candy Tray
1.Remove all product from the tray.
2.Push down on the tray latches
with your thumbs.
3.Pull the tray toward you until you
hear and feel the rear tray rollers
drop into a cut-out in the top of
the guide rail.
TRAY
LATCH
PULL
TRAY
LATCH
TRAY
LATCH
TRAY
GUIDE
RAIL
780000712May 2004
Refr eshment Center Operators’ GuideTray Set-Up
CUT-OUT
REAR OF
E
RAIL
4.Unplug the tray wiring harness from the
PC board mounted on the tray guide rail
IMMEDIATELY ABOVE the tray you are
removing.
PC BOARD
ATTACHED TO
TRAY GUIDE
TRAY GUIDE RAIL
5. Lift up on the tray and slide it toward the
REAR OF TRAY
back. No more than an inch should be needed
6. The tab near the back of the tray should
align with the cut- out in the top of the g uide ra il
as shown.
TRAY
ROLLER
TRAY
GUIDE
RAIL
157P0026
7.Lift the tray clear of the guide rail and out of the
merchandiser.
CAUTION
When the cabinet door is not fully open, use extra
care in removing the bottom tray. Failure to do
so may result in damage to the tray or to
the delivery pan assembly.
TAB
(ON TRAY)
TRAY
TRAY GUID
May 2004137800007
Tray Set-UpRefres hm en t Cen te r Op erato r s’ Gu ide
Remove a Bottle Tray
1.Remove all product from the tray.
2.Push down on the tray latches with your thumbs and slide out the tray as far as it will go.
3.Unplug the tray wiring harness from the PC board mounted on the tray guide rail
IMMEDIATELY ABOVE the tray you are removing.
4.Locate a small lever on each s ide of the tray, where it attaches to the slide. The lef t lever
will be up, the right will be down. Press down on the left lever and up on the right lever.
5.Pull the tray towards you, off of the slides.
6.Replace the tray by performing the above steps in reverse order.
NOTE:
It is much easier to replace a bottle tray if you have assistance lining up the
tray rails and slides.
780000714May 2004
Refr eshment Center Operators’ GuideTray Set-Up
DIVIDER
Remove and Install Column
Dividers
Note: Not applicable to bottle trays.
1.Push the column divider toward the
back of the tray - .
2.Lift the column divider clear of the tray -
.
2
3.Install the column divider i n the reverse
order of removal.
1
Operate a Tray Outside of the Machine
2
1
COLUMN
Use tray harness extension (P/N
1709018) a vailable from your Nationa l
Vendors Parts department (1-800621-7278). The extension will enable
you to remove the tray from the
machine and still operate the motors
and spirals. Connect it as shown
below:
May 2004157800007
Tray Set-UpRefres hm en t Cen te r Op erato r s’ Gu ide
SPIRAL
R
Replace a Motor with a Spiral Bearing
Remove A Motor:
1.Disconnect the harness from the motor.
(See "Connect and Disconnect a Motor Harness" on page 17).
2.Remove the spiral. (See "Remove and Install Spirals" on page 18).
3.Remove the spiral coupler. (See "Remove a Spiral Coupler" on page 19).
4.Remove the motor. (See "Remove and Install a Spiral Motor" on page 20).
5.Install A Spiral Bearing:
a. Put the gear into position in this set-up as shown.
BEARING
BACKWALL
OF TRAY
GEAR
˜
SPIRAL
COUPLE
b. Install the spiral coupler. (See "Install a Gear" on page 21).
780000716May 2004
Refr eshment Center Operators’ GuideTray Set-Up
Connect and Disconnect a Motor Harness
CAUTION
To avoid breaking the mot or circuit bo ard, hol d the hea der on the circuit board
whenever connecting or disconnecting a motor harness.
Disconnect a Motor Harness:
1.Pull the harness connector away from the circuit board as shown.
2.Tuck the unused part of the harness out of the way in the trough at the back of the tray.
Connect a Motor Harness:
1.Locate the harness connector for the appropriate tray position.
2.Push the harness connector over the header pins on the motor circuit board as shown.
May 2004177800007
Tray Set-UpRefres hm en t Cen te r Op erato r s’ Gu ide
Bottle trays use a 3.25” diameter, 6 count spiral.
BOTTLE TRAY SPIRAL OPTION
SPIRAL
COUNT
6DARK GREEN780701178070034407822
780000718May 2004
RETAINER
COLORASSEMBLYSPIRALRETAINER
Refr eshment Center Operators’ GuideTray Set-Up
LIFT
To Remove a Spiral:
1.Pull forward on the retaining clip and remove the end of
the spiral from the spiral coupler as shown.
2.Remove the spiral from the tray.
SPIRAL
To Install a Spiral:
1.Pull the bottom of the retaining clip toward the front of the
spiral.
COUPLER
PULL
2.Lower the spiral into the tray column and insert the end of
the spiral into the spiral coupler as shown.
SPIRAL
RETAINING
CLIP
3.Release the retaining clip.
Choose a Clockwise or Counterclockwise Spiral
1.The type of spiral used is determined by the column position it will occupy in the tray.
2.Refer to the figure below to find the correct spiral type.
A1A2
A3
A4
A5A6
A7
A8A9A0
Note: Bottle spirals are all clockwise.
Remove a Spiral Coupler
1.Pinch together the prongs on the end of the spiral coupler as shown.
2.Pull the coupler forward (in the direction of the arrow as shown)
SPIRAL
PRONGS
May 2004197800007
COUPLER
PULL
Tray Set-UpRefres hm en t Cen te r Op erato r s’ Gu ide
R
SPIRAL
Remove and Install a Spiral Motor
Remove a Spiral Motor:
NOTE
Some steps may already be completed
1.Remove the tray. (See "Remove a Snack or Candy Tray" on page 12).
2.Disconnect the motor harness.
(See "Connect and Disconn ect a Motor Harness" on page 17).
3.Remove the spiral.
(See "Remove and Install Spirals"
on page 18).
4.Remove the spiral coupler.
( See "Remove a Spiral Coupler"
on page 19).
5.Lift the motor clear of the tray.
MOTOR
BACKWALL
OF TRAY
GEAR
˜
SPIRAL
COUPLE
6.Return the tray to the merchandiser.
(See "Install a Tray in the
Merchandiser" on page 24).
Install a Spiral Motor:
1.Remove the tray. (See "Remove a Snack or Candy Tray" on page 12).
2.Place the motor in the correct position at the rear of the tray as shown.
3.Place a gear in position if required by this set-up.
4.Install a spiral coupler in the proper orientation. (See "Install a Gear" on page 21).
5.Connect the motor harness.
(See "Connect and Disconnect a Motor Harness" on page 17).
780000720May 2004
Refr eshment Center Operators’ GuideTray Set-Up
BACK WALL
ORIENTATION 1ORIENTATION 2
Install a Gear
Use a Gear when:
•Gears are used to mechanically couple the spirals together.
•This happens whenever you have two spirals and only one motor for vending a
selection.
Position the Gear
•Place the gear in between the back of the tray and the spiral coupler.
•There are two possible orientations for the gear:
OF TRAY
GEAR
•There are two rules to follow when orienting gears:
RULE 1 The gears for selections next to each other cannot use the same
orientation.
RULE 2 All gear s for a single selection must use the same orientation.
May 2004217800007
Tray Set-UpRefres hm en t Cen te r Op erato r s’ Gu ide
SPIRAL
AS VIEWED FROM FRONT OF TRAY
ONE POSITION
C
ONE POSITION
L
SPIRAL
B
Install a Spiral Coupler
1.Place the gear in position if one is required for this set-up.
When Used with a Motor:
2.Hold the motor in place
and push the spiral
coupler throu gh the motor
gear box until it clicks into
position. Be sure the
spiral couplers are
oriented as shown below.
NOTE
The motor output shaft
opening contains eight facets
to allow the spiral coupler to
be installed in any one of
eight positions.
FRONT VIEW OF
MOTOR OUTPUT SHAFT
MOTOR
Spiral Coupler Orientation
COUPLER
OUNTERCLOCKWISE
FROM VERTICAL
LEFT SPIRAL
COUPLER
When Used with a Coupler Bearing:
3.Hold the coupler beari ng in place and push
the spiral coupler through the bearing until
the coupler clicks into position. Be sure the
coupler is in the proper orientation as
shown.
CLOCKWISE
FROM VERTICA
RIGHT SPIRAL
COUPLER
COUPLER
SPIRAL
EARING
780000722May 2004
Refr eshment Center Operators’ GuideTray Set-Up
Move a Tray Up or Down
This merchandiser can be adjusted to vend taller products. Follow the guidelines below:
•Keep in mind that when you increase the product height available to a tray by
lowering it, you will be decreasing the product height available to the tray below.
•If a tray is in the l owest position, the tray below it should not be i n the high est po siti on.
•If a tray is in the highest position, the tray above should not be in the lowest position.
•You may need to experiment with various tray positions to get the best results for your
products.
CAUTION
The trays in should not be positioned over an open air discharge vent.
NOTE
Tray movement is limited because the tray harness will limit the amount of
travel available to the tray guide rails.
Proceed as follows:
1.Remove the tray from
the merchandiser.
(See "Remove a Snack or C andy T ray"
on page 12).
REAR GUIDE
MOUNTING CHANNEL
2.Remove the screw th at
secures the right tray
guide rail to the front
guide mounting
PC BOARD
FRONT GUIDE
MOUNTING CHANNEL
channel as shown.
3.Tap up on the guide r ail
CHANNEL
SLOT
and unseat the guide
rail tabs from the
channel slots.
4.Pull the gu ide r ail awa y
from the front and rear
TRAY
GUIDE
RAIL
guide mounting
channels.
SCREW
5.Move the guide rail to
the desired position.
6.Insert the guide rail tabs into the mounting channel slots as shown.
7.Tap down on the guide rail to seat the tabs in the channel slots.
8.Replace the screw that secures the guide rail to the front guide mounting channel.
9.Repeat steps 2 through 8 for the left guide rail.
10. Return the tray to the merchandiser.
( See "Install a Tray in the Merchandiser" on page 24).
1 1. Load product s into the trays, and pe rform te st vends. Make sure the tr ays don't int erfere
with the products you are vending, and that all products vend properly.
May 2004237800007
Loading...
+ 67 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.