Crane Merchandising Systems 780.781 Installation Manual

This machine has been engineered to our own rigid safety and performance
requirements and manufactured in accordance with the safety standards of
Underwriters Laborato ries (UL) and the Canadian Standards Associati on
(CSA). It has been designed to comply with the National Automatic Merchan
disi ng As s ociatio n ( N AMA) “Standa r d fo r th e Sa ni tary D e s ign a nd C ons t ru c ti on
of Food and Beverage Vending Machines”.

To maintain this degree of safety and to continue to achieve the level of
performance built into this machine, it is important that installation and
maintenance be perform ed so as to not alter the o r iginal construction or wiring
and that replacement parts are as specified in the
investment in this equipment will be protected by using this
and the
following prescribed procedures, machine performance and safety will be
preserved.

Parts Manual in your operation, service and maintenance work. By

Parts Manual. Your

Operators’ Guide

-

CRANE MERCHANDISING SYSTEMS PARTS & SUPPORT:

PARTS: 1-800-621-7278 SERVICE: 1-800-628-8363

www.CraneMS.com

For faster service, please have your account number ready before calling.

Refreshment Center Operators’ Guide Table of Contents

Table of Contents

Introduction.................................................................................................... 1

Power Requirements............................................................................................................ 3

Unpack the Machine............................................................................................................. 3

Controls and Indicators......................................................................................................... 4

Turn the Merchandiser ON and OFF.................................................................................... 6

Initial Set-Up................................................................................................... 7

Moving the Merchandiser Through a Narrow Doorway........................................................ 7

Open the Rear Outlet Diffuser .............................................................................................. 9

Position the Merchandiser .................................................................................................... 9

Tray Set-Up................................................................................................... 10

Place a Tray in the Loading Position.................................................................................. 10

Set up Trays to Vend Products........................................................................................... 11

Set Up A Tray To Vend Wide Products.............................................................................. 11

Remove a Snack or Candy Tray ......................................................................................... 12

Remove a Bottle Tray......................................................................................................... 14

Remove and Install Column Dividers.................................................................................. 15

Operate a Tray Outside of the Machine.............................................................................. 15

Replace a Motor with a Spiral Bearing................................................................................ 16

Connect and Disconnect a Motor Harness......................................................................... 17

Remove and Install Spirals................................................................................................. 18

Remove a Spiral Coupler.................................................................................................... 19

Remove and Install a Spiral Motor...................................................................................... 20

Install a Gear....................................................................................................................... 21

Install a Spiral Coupler........................................................................................................ 22

Move a Tray Up or Down.................................................................................................... 23

Install a Tray in the Merchandiser....................................................................................... 24

Install and Remove a Product Spacer................................................................................ 25

Load the Merchandiser................................................................................ 26

General Tray Loading:........................................................................................................ 26

Special Considerations:...................................................................................................... 26

Spiral Wall Retainer Usage................................................................................................. 27

Product Pusher Usage........................................................................................................ 28

Configure the Merchandiser to vend “Lunch Buckets”........................................................ 28

Configure the Merchandiser for Vending "Top Shelf"......................................................... 29

Return the Trays to the Vending Position........................................................................... 30

Install and Set Price Labels ................................................................................................ 31

SureVend™................................................................................................... 34

Health Control .............................................................................................. 35

May 2004 i 7800007

Tab le of Con ten ts Re fr es hm en t Cen te r Op er ato rs’ Gu ide

Table of Contents

Final Installation .......................................................................................... 37

Level the Merchandiser...................................................................................................... 37

Install the Base Plate.......................................................................................................... 38

Install the Lock Cylinder..................................................................................................... 39

Install the Optional Cash Box Lock .................................................................................... 39

Set Up the Coin Mechanism............................................................................................... 40

Load the Coin Mechanism.................................................................................................. 40

Operational Readiness Check............................................................................................ 41

Spiral Indexing Procedure (One Spiral, One Motor)........................................................... 41

Spiral Indexing Procedure (Two Spirals, One Or Two Motors).......................................... 42

Test the Bill Validator......................................................................................................... 42

Programming Intro ...................................................................................... 43

The Displays....................................................................................................................... 43

The Function Keys............................................................................................................. 44

Other Keys......................................................................................................................... 44

Control Panel Switches Explained ..................................................................................... 45

Programming Flow Charts.................................................................................................. 46

Programming Procedures .......................................................................... 48

Gain Access to The Supervisor Mode .......................................................................... 48

Enter a New Supervisor Code ...................................................................................... 48

Enter a Freevend Code .................................................................................................48

Assign a Code to View Data Without Opening the Door ............................................... 49

Lock Or Unlock Mode Or Payout Keys ......................................................................... 49

Turn Talker Mode On or Off .......................................................................................... 49

Select Dex or Printer Mode ........................................................................................... 50

Set DEX Options ...........................................................................................................50

Select Printer Baud Rate .............................................................................................. 51

Select Display Language .............................................................................................. 51

Select Coin Mechanism ................................................................................................ 51

Select Bill Validator and Options ................................................................................... 52

Initial Setup of a Non-Standard Bill Validator ................................................................ 53

Select Card Reader and Options .................................................................................. 53

Select Monetary Options ............................................................................................... 54

Set Up Winner Mode ..................................................................................................... 56

View Or Set Machine Configuration .............................................................................. 57

Set Temperature ........................................................................................................... 57

Enable or Disable Trays ................................................................................................ 57

Set Up Basic SureVend™ Options ............................................................................... 58

Set Up the SureVend Anti-Jackpot Feature ................................................................. 58

Couple/Uncouple Tray Motors ...................................................................................... 59

Set Defrost Options ....................................................................................................... 60

Show the Temperature in Standby Mode ..................................................................... 60

View Machine Temperature .......................................................................................... 61

View Software Version ..................................................................................................61

7800007 ii May 2004

Refreshment Center Operators’ Guide Table of Contents
Programming Procedures (cont.) 61

Set the Time Of Day ......................................................................................................61

Set the Date ...................................................................................................................62

Set Daylight Savings Option ..........................................................................................62

Set Time-Of-Day Inhibited Vending ...............................................................................63

Set Time-Of-Day Free Vending .....................................................................................63

Set Time-Of-Day Discount Vending ..............................................................................63

Time Interval Editing ......................................................................................................64

Select a Standby Message ............................................................................................65

Select An Out-of-service Message ................................................................................66

Select a Freevend Message ..........................................................................................66

Edit Custom Messages ..................................................................................................67

Payout Coins .................................................................................................................69

Set Prices ......................................................................................................................69

View Nonresettable Sales and Vend Data ....................................................................70

View Sales Data Three Different Ways .........................................................................70

View Card Reader Paid Sales .......................................................................................70

View Coupon Sales .......................................................................................................71

View Total Paid Vends ..................................................................................................71

Clear All Resettable Data ..............................................................................................71

Clear Paid Sales Data Only ...........................................................................................72

View Amount In Coin Box ..............................................................................................72

View Amount In Validator ..............................................................................................72

View Freevend Sales By Time Interval ..........................................................................73

View Discount Sales By Time Interval ...........................................................................73

View Free Vends ...........................................................................................................73

View Winners .................................................................................................................74

View Time Data .............................................................................................................74

View Total Unpaid Sales ...............................................................................................76

View Total Unpaid Vends ..............................................................................................76

View Number Of Test Vends .........................................................................................76

View Machine ID Number ..............................................................................................76

View SureVend™ Data ..................................................................................................77

Test Vend Selections And Verify Credit Added .............................................................78

Test the Motors ..............................................................................................................78

View Motor Status By Tray ............................................................................................79

Test the SureVend™ System ........................................................................................80

Test the Display .............................................................................................................81

Download Data To A PDCD ..........................................................................................81

Set Freevend Options ....................................................................................................81

View Diagnostic Messages ............................................................................................82

May 2004 iii 7800007

Tab le of Con ten ts Re fr es hm en t Cen te r Op er ato rs’ Gu ide

7800007 iv May 2004

Refreshment Center Operators’ Guide Introduction

Section 1: Introduction

Exterior View

May 2004 1 7800007

Introdu cti on Refres hm en t Cen te r Op er ato rs’ Gu ide

Interior View

7800007 2 May 2004

Refreshment Center Operators’ Guide Introduction

Power Requirements

The merchandiser is supplied with a service cord for the country of use and is terminated in
a grounding type plug. The wall receptacle used for this merchandiser must be properly
polarized, grounded, and of the correct voltage. Operating the merchandiser from a source
of low voltage will VOID YOUR WARRANTY. Each merchandiser should have its own
electrical circuit and that circuit should be prote cted with a circuit breake r or fuse conforming
to local regulations.

1. Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEUTRAL
terminals of the wall recept acle. The voltm eter should indicate 110-130 volts AC for 120
volt, 60 Hz locations, or 220- 240 volts AC for 230 volt, 50 Hz locations.

2. Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and GROUND
terminals of the wall recept acle. The voltm eter should indicate 110-130 volts AC for 120
volt, 60 Hz locations, or 220- 240 volts AC for 230 volt, 50 Hz locations.

3. Noise Potential Check - Place the test leads of a voltmeter across the NEUTRAL and
GROUND terminals of the wall receptacle. The meter should indicate 0 volts AC. A
measurement greater than 1.5 - 2.0 volts AC could result in problems for the
merchandiser's electronic circuitry caused by electrical noise.

Any deviation from these requirements could result in unreliable performance from your
merchandiser.

Unpack the Machine

Remove all packing materials from the interior of the machine. Keep all documents;
warranty cards, etc. Set aside the base plate kit (if present).

May 2004 3 7800007

Introdu cti on Refres hm en t Cen te r Op er ato rs’ Gu ide

Controls and Indicators

DOOR SWITCH. When the cabinet door is open, this switch turns off the compressor and

evaporator fan.
INTERLOCK SWITCH. (230 volt models only) Turns off the glass heater and display lights

when the cabinet door is open. Pull the switch out to restore high voltage for maintenance.

LOW VOLTAGE SWITCH. Tells the controller software the main door is open or closed.
MESSAGE DISPLAY . This is how the merchandi ser com munic ates wit h the out side wor ld.

Customers can se e messag es about how much money t hey have put into the merchandise r .
The message display also tell s custome rs when a selection is sold out and when vend ing i s
free, inhibited, or discounted. The message display shows you what you are doing when
you program the merchandiser, and can show you what is wrong if there is a failure.

FREE VEND KEYSWITCH (OPTIONAL). This allows someone (other than maintenance
personnel) to set the merchandiser to free vend without opening the door.

SELECTION KEYPAD. The customer uses this keypad to make selections. Maintenance
people may use this keypad during programming.

COIN RETURN BUTTON. Returns any coins paid into the merchandiser prior to a vend.
BILL ACCEPTOR (OPTIONAL). Accepts bills of various denominations, depending upon

the type of bill validator, and how the machine is configured.
SERVICE KEYPAD. The service keypad is located at the top of the monetary panel. It

gives service personnel the means to program, retrieve data from, and view diagnostic
information about, the merchandiser.

SERVICE KEYPAD

7800007 4 May 2004

Refreshment Center Operators’ Guide Introduction

F

1
E

P

U.S. / CANADA POWER CONTROL PANEL

MAIN CONTROLLER PCB DISPLAY. This display consists of two light emitting diodes
(LED) mounted on the controller PCB.

POWER ON
(LED 1)

HEARTBEAT
(LED 2)

When lit, this red LED indicates electrical power is applied to the
controller PCB.

Whe n flashin g , this r e d LED i ndicates that the control ler PCB is
active, a nd t he software is operating.

NORMAL CONDITIONS:

When the merchandiser is operating normally, you should see a steady red
POWER ON indicator and a flashing red HEARTBEAT indicator. Contact a
service representative if any other condition exists.

Back Si d e o f U .S . /Canada Po wer Panel.

circuit board mounted on the rear of the power
panel is a DC power supply for the coin
mechan is m. A f us e pr ot ect s t he bo ard c ir cu it ry in
the event of a coin mechanism solenoid failure. If
the coin me c hanism is not working, chec k th is
fuse. If the fuse is blown, a bad coin mechanism
solenoid could be at fault.

The

DC POWER

SUPPLY PCB

OR 110V COIN MECH

˜

BACK SIDE

OF

TOP

AGC

FUS

1 AM

May 2004 5 7800007

Introdu cti on Refres hm en t Cen te r Op er ato rs’ Gu ide

Turn the Merchandi s e r ON and OFF

LABEL

I

MAIN

ON

OFF

POWER

SWITCH

MAIN

CIRCUIT

BREAKER

LOW VOLTAGE

CIRCUIT BREAKER

626P0039

LABEL

O

MAIN

POWER

SWITCH

ELECTRONICS

BREAKER

626P0005

US / CANADA POWER PANEL INTERNATIONAL POWER PANEL

• Power to the merchandiser is con trolled by the mai n power switch, loca ted on the
power panel.

• The power panel is on the right side of the merchandiser, behind the monetary
panel.

WARNING

Lethal voltages are present. Unplug the merchandiser before you perform any of the
following tasks:

• Change a fuse

• Change the fluorescent lamp

• Change the lamp starter

• Connect or disco nnect a ha rness (excep t a moto r harness when the tray has bee n
removed)

Failure to do so may result in personal injury.

7800007 6 May 2004

Refr eshment Center Operators’ Guide Initi al Set-Up

Section 2: Initial Set-Up

Moving the Merchandiser Through a Narrow Doorway

NOTE

If necessary, this merchandiser can be moved through an opening as narrow as 30

inches by removing panels at the top and bottom of the cabinet.

Remove the Bottom and Top Panels:

1. Remove the screws that secure the top and bottom knock-out pane ls to the cabinet.

2. Lift panels upward to remove them from the cabinet.

May 2004 7 7800007

Initial Set-Up Refreshmen t Cen te r Oper ato rs’ Gu ide

Move the Merchandiser through the Opening:

1. Open the cabinet door and place it square with the left side of the cabinet.

2. Carefully walk the merchandiser through the opening.

Reassemble the Merchandiser:

1. Replace the upper and lower panels.

7800007 8 May 2004

Refr eshment Center Operators’ Guide Initi al Set-Up

Open the Rear Outlet Diffuser

The rear outlet diffuser vents warm air up and out of the back of the merchandiser, away
from the air inlet ( on the botto m of the cab i net). It is shi pp ed in th e closed posi tion and must
be opened before the merchandiser is put into service.

1. Remove the two screws holding
the upper corners of the diffuser
against the back of the cabinet.
Notice the two unu sed screw hol es
at the corners.

2. Pull the top of the diffuser away
from the cabinet, then bend the
diffuser so that the unused screw
holes align with the holes in the
cabinet.

NOTE:

Wear protective gloves when
bending diffuser to prevent injury.

3. Use the two screws removed in
step one to affix the diffuser to the
cabinet in its new “open” position.

CAUTION

The merchandiser will no t fun c tion properly if the Rear Outlet Dif fuser is not open!

Position the Merchandis e r

Move the merchandiser to its approxima te position. There are certain procedures you
need to perform before it is in its permanent location. Plug in your merchandiser and turn
the power switch to ON.

• You can position this merchandiser anywhere in a bank of machines. It can even
be placed on an end flush against a side wall.

• The merchandiser should be placed at least four inches away from the back wall
(six inches if rear dif fuser is not inst alled). This will provide adequ ate air circula tion
for the refrigeration unit. This will provide adequate air circulation for the
refrigeration unit.

• The merchandiser will operate more efficiently when placed in a shaded location.

• There should be enough room in front of the merchandiser for the door to move
freely.

CAUTION

This machine is only rated for installation at an indoor location.

May 2004 9 7800007

Tray Set-Up Refres hm en t Cen te r Op erato r s’ Gu ide

Section 3: Tray Set-Up

Place a Tray in the Loading Position

1. Place both hands on the tray as shown.

2. Push down on the tray latches with your thumbs.
3a. Bottle Trays: Pull the tray toward you until the slides are fully extended. The bottle tray

can now be loaded--bottle trays do not tilt like snack and candy trays.

3b. Snack and Candy Trays: Pull the tray toward you until you hear and feel the rear tray

rollers drop into a cut-out in the top of the guide rail.

TRAY

LATCH

PULL

TRAY

LATCH

157P0011

4. Continue pulling the tray forward for another inch. You will then be able to tilt the tray
downward into the loading position as shown.The candy or snack tray is now ready for
loading.

SNACK OR CANDY TRAY IN THE LOADING POSITION

NOTE

When the cabinet door is not fully open, the bottom tray will rest on the delivery pan

assembly. Handle the tray with care to avoid scratching the delivery pan assembly.

7800007 10 May 2004

Refr eshment Center Operators’ Guide Tray Set-Up

Set up Trays to Ven d Prod ucts

These instructions will guide you through setting up your trays for vending. You will be
asked to determine if your tray can physically hold the products you intend to vend. If not,
you will be directed to other procedures which will help you get them set up. Follow these
nine steps for each tray in your machine:

1. Make sure the tray is in the loading position.

2. Is the column wide enough for the intended product? If so, proceed to the next step.
Otherwise, set up your tray to ven d wid er pr oduct s (see below, this page). When you're
done, return to step 3 in this procedure.

3. Will the products fit between the spiral turns? If so, proceed to the next step.
Otherwise, change the spiral.

4. Will the product pass u nder the tr ay immediatel y above? If so, pro ceed to the next step.
Otherwise, reposition the tray and guides.

5. Will the product touch products on either side? If not, proceed to the next step.
Otherwise, instal l a product spacer.

6. Load products in the tray.

7. Return the tray to the vending position.

8. Install the price rolls.

9. Install the selection ID numbers.

Set Up A Tray To Vend Wide Products

The following steps will help you configure your tray to vend wide products. When you are
done with the entire wide product steps, return to the set-up procedures above.

NOTE:

Does not apply to bottle trays - they cannot be reconfigured.

1. Remove the tray from the merchandiser and place it on a flat surface.

2. Based on the size of the product you want to vend, decide how many spiral positions it
will occupy. Please remember that the leftmost spiral in the group must have an even
ID number (0, 2, 4, etc.) For exa mple, if a product is thr ee spirals wide, th e left spiral will
be ID number 0, and the right spiral will be ID number 2. Be careful how wide you set up
for, because some wide products could get hung up in the delivery door.

3. Remove the column dividers inside the group. In the example of three spiral positions,
you would be removing the dividers between spiral ID numbers 0 and 1, and 1 and 2.

4. If your group only consists of 2 spirals, replace the rightmost motor with a spiral bearing
and gear, and install a gear on the leftmost motor. Skip to step 8.

5. Remove all spirals in the group except the leftmost spiral.

May 2004 11 7800007

Tray Set-Up Refres hm en t Cen te r Op erato r s’ Gu ide

6. Do one of the following:
a. If your group has an ODD number of spirals (3, 5, etc.) remove the harnesses from

all motors in the group except the leftmost one. To the rightmost motor, connect the
harness from the mo tor immediately to its left.

b. If your group has an EVEN number of spirals (4, 6, etc.) remove the harnesses from

all mo tors inside the group (leave the harnesses connected to the leftmost and
rightmost motors).

7. Install a spiral at the rightmost position in your group. Make sure it has the same
product capacity and is opposite to the one in the leftmost position.

8. Return the tray to the merchandiser.

9. Electronically couple the motors as needed (see "Couple/Uncouple Tray Motors" on
page 59).

10. Return to step 3 in the "Set up Trays to Vend Products" on page 11.

Stu dy thi s proc edur e before you install a tr ay for the fi rst time; whi le yo u ar e ho lding th e tr ay
you will not be able to see this area.

Remove a Snack or Candy Tray

1. Remove all product from the tray.

2. Push down on the tray latches
with your thumbs.

3. Pull the tray toward you until you
hear and feel the rear tray rollers
drop into a cut-out in the top of
the guide rail.

TRAY

LATCH

PULL

TRAY

LATCH

TRAY

LATCH

TRAY

GUIDE

RAIL

7800007 12 May 2004

Refr eshment Center Operators’ Guide Tray Set-Up

CUT-OUT

REAR OF

E

RAIL

4. Unplug the tray wiring harness from the
PC board mounted on the tray guide rail
IMMEDIATELY ABOVE the tray you are
removing.

PC BOARD

ATTACHED TO

TRAY GUIDE

TRAY GUIDE RAIL

5. Lift up on the tray and slide it toward the

REAR OF TRAY

back. No more than an inch should be needed

6. The tab near the back of the tray should
align with the cut- out in the top of the g uide ra il
as shown.

TRAY

ROLLER

TRAY

GUIDE

RAIL

157P0026

7. Lift the tray clear of the guide rail and out of the
merchandiser.

CAUTION

When the cabinet door is not fully open, use extra

care in removing the bottom tray. Failure to do

so may result in damage to the tray or to

the delivery pan assembly.

TAB

(ON TRAY)

TRAY

TRAY GUID

May 2004 13 7800007

Tray Set-Up Refres hm en t Cen te r Op erato r s’ Gu ide

Remove a Bottle Tray

1. Remove all product from the tray.

2. Push down on the tray latches with your thumbs and slide out the tray as far as it will go.

3. Unplug the tray wiring harness from the PC board mounted on the tray guide rail
IMMEDIATELY ABOVE the tray you are removing.

4. Locate a small lever on each s ide of the tray, where it attaches to the slide. The lef t lever
will be up, the right will be down. Press down on the left lever and up on the right lever.

5. Pull the tray towards you, off of the slides.

6. Replace the tray by performing the above steps in reverse order.

NOTE:

It is much easier to replace a bottle tray if you have assistance lining up the

tray rails and slides.

7800007 14 May 2004

Refr eshment Center Operators’ Guide Tray Set-Up

DIVIDER

Remove and Install Column Dividers

Note: Not applicable to bottle trays.

1. Push the column divider toward the
back of the tray - .

2. Lift the column divider clear of the tray -

.

2

3. Install the column divider i n the reverse
order of removal.

1

Operate a Tray Outside of the Machine

2

1

COLUMN

Use tray harness extension (P/N

1709018) a vailable from your Nationa l
Vendors Parts department (1-800­621-7278). The extension will enable
you to remove the tray from the
machine and still operate the motors
and spirals. Connect it as shown
below:

May 2004 15 7800007

Tray Set-Up Refres hm en t Cen te r Op erato r s’ Gu ide

SPIRAL

R

Replace a Motor with a Spiral Bearing

Remove A Motor:

1. Disconnect the harness from the motor.
(See "Connect and Disconnect a Motor Harness" on page 17).

2. Remove the spiral. (See "Remove and Install Spirals" on page 18).

3. Remove the spiral coupler. (See "Remove a Spiral Coupler" on page 19).

4. Remove the motor. (See "Remove and Install a Spiral Motor" on page 20).

5. Install A Spiral Bearing:
a. Put the gear into position in this set-up as shown.

BEARING

BACKWALL

OF TRAY

GEAR

˜

SPIRAL

COUPLE

b. Install the spiral coupler. (See "Install a Gear" on page 21).

7800007 16 May 2004

Refr eshment Center Operators’ Guide Tray Set-Up

Connect and Disconnect a Motor Harness

CAUTION

To avoid breaking the mot or circuit bo ard, hol d the hea der on the circuit board

whenever connecting or disconnecting a motor harness.

Disconnect a Motor Harness:

1. Pull the harness connector away from the circuit board as shown.

2. Tuck the unused part of the harness out of the way in the trough at the back of the tray.

Connect a Motor Harness:

1. Locate the harness connector for the appropriate tray position.

2. Push the harness connector over the header pins on the motor circuit board as shown.

May 2004 17 7800007

Tray Set-Up Refres hm en t Cen te r Op erato r s’ Gu ide

Remove and Install Spirals

• All spirals are the same diameter

• There are two kinds of spirals

Counter Clockwise (left-hand) Clockwise (right-hand)

SNACK AND CANDY TRAY SPIRAL OPTIONS

COUNTER CLOCKWISE

(LEFT HAND)

SPIRAL
COUNT

6 PURPLE 1477103 1477102 1477105 1477104 1477107
8 BLACK 1677247 1677190 1677248 1677189 1477073

9 GRAY 1477152 1477153 1477149 1477150 1477155
11 BLUE 1477023 1477024 1477026 1477027 1457061
13 YELLOW 1477029 1477030 1477032 1477033 1457062
15 RED 1477035 1477036 1477038 1477039 1457063
17 BROWN 1477101 1477100 1477099 1477098 1477106
20 WHITE 1477041 1477042 1477044 1477045 1457064
25 GRE EN 1477047 1477048 1477050 1477051 1457065
30 BLACK 1477053 1477054 1477056 1477057 1477073
38 ORANGE 1477059 1477060 1477062 1477063 1467137

RETAINER

COLOR ASSEMBLY SPIRAL ASSEMBLY SPIRAL RETAINER

CLOCKWISE

(RIGHT HAND)

NOTE

Bottle trays use a 3.25” diameter, 6 count spiral.

BOTTLE TRAY SPIRAL OPTION

SPIRAL
COUNT

6 DARK GREEN 7807011 7807003 4407822

7800007 18 May 2004

RETAINER

COLOR ASSEMBLY SPIRAL RETAINER

Refr eshment Center Operators’ Guide Tray Set-Up

LIFT

To Remove a Spiral:

1. Pull forward on the retaining clip and remove the end of
the spiral from the spiral coupler as shown.

2. Remove the spiral from the tray.

SPIRAL

To Install a Spiral:

1. Pull the bottom of the retaining clip toward the front of the
spiral.

COUPLER

PULL

2. Lower the spiral into the tray column and insert the end of
the spiral into the spiral coupler as shown.

SPIRAL

RETAINING

CLIP

3. Release the retaining clip.

Choose a Clockwise or Counterclockwise Spiral

1. The type of spiral used is determined by the column position it will occupy in the tray.

2. Refer to the figure below to find the correct spiral type.

A1 A2

A3

A4

A5 A6

A7

A8 A9A0

Note: Bottle spirals are all clockwise.

Remove a Spiral Coupler

1. Pinch together the prongs on the end of the spiral coupler as shown.

2. Pull the coupler forward (in the direction of the arrow as shown)

SPIRAL

PRONGS

May 2004 19 7800007

COUPLER

PULL

Tray Set-Up Refres hm en t Cen te r Op erato r s’ Gu ide

R

SPIRAL

Remove and Install a Spiral Motor

Remove a Spiral Motor:

NOTE

Some steps may already be completed

1. Remove the tray. (See "Remove a
Snack or Candy Tray" on page 12).

2. Disconnect the motor harness.
(See "Connect and Disconn ect a
Motor Harness" on page 17).

3. Remove the spiral.
(See "Remove and Install Spirals"
on page 18).

4. Remove the spiral coupler.
( See "Remove a Spiral Coupler"
on page 19).

5. Lift the motor clear of the tray.

MOTOR

BACKWALL

OF TRAY

GEAR

˜

SPIRAL

COUPLE

6. Return the tray to the merchandiser.
(See "Install a Tray in the

Merchandiser" on page 24).

Install a Spiral Motor:

1. Remove the tray. (See "Remove a Snack or Candy Tray" on page 12).

2. Place the motor in the correct position at the rear of the tray as shown.

3. Place a gear in position if required by this set-up.

4. Install a spiral coupler in the proper orientation. (See "Install a Gear" on page 21).

5. Connect the motor harness.
(See "Connect and Disconnect a Motor Harness" on page 17).

7800007 20 May 2004

Refr eshment Center Operators’ Guide Tray Set-Up

BACK WALL

ORIENTATION 1 ORIENTATION 2

Install a Gear

Use a Gear when:

• Gears are used to mechanically couple the spirals together.

• This happens whenever you have two spirals and only one motor for vending a
selection.

Position the Gear

• Place the gear in between the back of the tray and the spiral coupler.

• There are two possible orientations for the gear:

OF TRAY

GEAR

• There are two rules to follow when orienting gears:

RULE 1 The gears for selections next to each other cannot use the same

orientation.

RULE 2 All gear s for a single selection must use the same orientation.

May 2004 21 7800007

Tray Set-Up Refres hm en t Cen te r Op erato r s’ Gu ide

SPIRAL

AS VIEWED FROM FRONT OF TRAY

ONE POSITION

C

ONE POSITION

L

SPIRAL

B

Install a Spiral Coupler

1. Place the gear in position if one is required for this set-up.

When Used with a Motor:

2. Hold the motor in place
and push the spiral
coupler throu gh the motor
gear box until it clicks into
position. Be sure the
spiral couplers are
oriented as shown below.

NOTE

The motor output shaft
opening contains eight facets
to allow the spiral coupler to
be installed in any one of
eight positions.

FRONT VIEW OF

MOTOR OUTPUT SHAFT

MOTOR

Spiral Coupler Orientation

COUPLER

OUNTERCLOCKWISE

FROM VERTICAL

LEFT SPIRAL

COUPLER

When Used with a Coupler Bearing:

3. Hold the coupler beari ng in place and push
the spiral coupler through the bearing until
the coupler clicks into position. Be sure the
coupler is in the proper orientation as
shown.

CLOCKWISE

FROM VERTICA

RIGHT SPIRAL

COUPLER

COUPLER

SPIRAL

EARING

7800007 22 May 2004

Refr eshment Center Operators’ Guide Tray Set-Up

Move a Tray Up or Down

This merchandiser can be adjusted to vend taller products. Follow the guidelines below:

• Keep in mind that when you increase the product height available to a tray by
lowering it, you will be decreasing the product height available to the tray below.

• If a tray is in the l owest position, the tray below it should not be i n the high est po siti on.

• If a tray is in the highest position, the tray above should not be in the lowest position.

• You may need to experiment with various tray positions to get the best results for your
products.

CAUTION

The trays in should not be positioned over an open air discharge vent.

NOTE

Tray movement is limited because the tray harness will limit the amount of

travel available to the tray guide rails.

Proceed as follows:

1. Remove the tray from
the merchandiser.
(See "Remove a
Snack or C andy T ray"
on page 12).

REAR GUIDE
MOUNTING CHANNEL

2. Remove the screw th at
secures the right tray
guide rail to the front
guide mounting

PC BOARD

FRONT GUIDE

MOUNTING CHANNEL

channel as shown.

3. Tap up on the guide r ail

CHANNEL

SLOT

and unseat the guide
rail tabs from the
channel slots.

4. Pull the gu ide r ail awa y
from the front and rear

TRAY

GUIDE

RAIL

guide mounting
channels.

SCREW

5. Move the guide rail to
the desired position.

6. Insert the guide rail tabs into the mounting channel slots as shown.

7. Tap down on the guide rail to seat the tabs in the channel slots.

8. Replace the screw that secures the guide rail to the front guide mounting channel.

9. Repeat steps 2 through 8 for the left guide rail.

10. Return the tray to the merchandiser.
( See "Install a Tray in the Merchandiser" on page 24).

1 1. Load product s into the trays, and pe rform te st vends. Make sure the tr ays don't int erfere

with the products you are vending, and that all products vend properly.

May 2004 23 7800007

Tray Set-Up Refres hm en t Cen te r Op erato r s’ Gu ide

Install a Tray in the Merchandiser

• Study this procedure before you install a tray for the first time; while you are
holding the tray you will not be able to see this area. Proceed as follows:

1. Insert the tray so that the tray rollers
pass over the tray guide rollers.

REAR OF

TRAY

TRAY

GUIDE

5. Hold the tray up while pushing it toward the
rear. Stop when the tab on the tray aligns
with the opening in the tray guide.

CUT-OUT

TRAY

ROLLER

FRONT OF

RAIL

157P0024

2. Bring the tray rol ler to r est on the tray
guide.

REAR OF TRAY

TRAY

ROLLER

TRAY

GUIDE

RAIL

157P0026

157P0012

TAB

6. Lower the tray until it rests on the tray guide
roller. Push the tray in all the way.

7. The tray latch will fall into the locking
position.

CUT-OUT

REAR OF

TRAY

3. Tilt the tray upward.

4. Connect the tray wiring harness to
the PC board mounted to the guide
rail JUST ABOVE the tray you are

TAB

(ON TRAY)

157P0025

TRAY GUIDE

RAIL

installing.

NOTE:

Does not apply to bottle trays.

7800007 24 May 2004

Refr eshment Center Operators’ Guide Tray Set-Up

PRODUCT

DIVIDER

M

G

Install and Remove a Product Spacer

Install a Product Spacer

The product spacer will keep
a tall, narrow product upright.

Shown at right are spacers
and column dividers on both
deep and shallow trays.
Insert the product spac er onto
the column divider as shown.

Adjust a Product Spacer

With product loaded in the
tray , ro tate the p roduct space r
up or down to keep the
product upright as shown.

OUNTING

PINS

SPACER

MOUNTIN

PINS

COLUMN

Remove a Product Spacer

Pull the product spacer
mounting pins from the
column divider.

May 2004 25 7800007

Load the Mer ch an dis er Refres hm en t Cen te r Op erato r s’ Gu ide

Section 4: Load the Merchandiser

The color of the spiral coupler (the little plastic tab attached to the rear of the spiral will tell
you how many products will fit in the spiral. (See table below).

NOTE

Another way to determine spiral capacity is to count the spaces in the spiral!

SPIRAL CAPACITY COLOR CODES

SPIRAL

CAPACITY

6Purple
8 Black 20 White

9

11 Blue 30 Black
13 Yellow 38 Orange
15 Red

SPIRAL COUPLER

COLOR

Gray 25 Green

SPIRAL

CAPACITY

17

SPIRAL COUPLER

COLOR

Brown

General Tray Loading:

• See "Product Pusher Usage" on page 28 for spirals with capacity of 11, 13, or 15.

• See "S pi ral Wall Retainer Usage" on p age 27 for spira ls with cap aci ty of 20 , 25, 3 0,
or 38.

• Begin loading pr oduct s a t th e fr ont o f the tr ay an d w ork towar d t he b ack. Posit ion th e
product so the package rests on the tray. DO NOT force a product into a spiral.

• If the fit is too tight or too loose, change the spiral size.
(See "Remove and Install Spirals" on page 18).

• Be sure there are no empty positions between products in each spiral.

Special Considerations:

Bagged Products Position package upright, then push the tops slightly toward the rear of

the tray. Also, (see "Produ ct Pu she r Usage" on page 28).

Thin Packages P osition the package upright.

Also, (see "Spiral Wall Retainer Usage" on page 27).

KitKat The two right-most columns of the cand y tray are desig ned to accept the

KitKat candy bar.

7800007 26 May 2004

Refr eshment Center Operators’ Guide Load the Merchandiser

SPIRAL

R

ORIENTATION A

DIVIDER

ORIENTATION B

Spiral Wall Retainer Usage

A spiral wall retainer serves to compress the spiral and make it act like a spring to more
forcefully eject a product. Do some te st vend s and u s e a sp iral wall r et ainer when a prod uct
does not readily leave the spiral.

• Use a spiral wall retainer in the following cases:

• The spiral has a capacity of 20, 25, 30, or 38.

• The product is thin.

• The product is on a candy tray.

• The spiral wall reta iner can also be used with other spirals

and types of products.

• The spiral wall retainer is installed near the front of the

column divider.

• There are two ways to install the spiral wall retainer.

RETAINER

ORIENTATION

AB

WALL

ETAINER

0 and 1 1 and 2

COLUMN

DIVIDER

BETWEEN

THESE

POSITIONS

2 and 3 3 and 4
4 and 5 5 and 6
6 and 7 7 and 8
8 and 9

• To install a spiral wall retainer, insert the retainer in the square slot near the front of

the column divider.

• The spiral wall retainer must be removed in two cases:

• A KitKat bar loaded into either of the two right hand positions of a tray will not
clear the retainer on the column divider between the two positions.

• A product pusher will catch on
a retainer in ORIENTATION A.

May 2004 27 7800007

Load the Mer ch an dis er Refres hm en t Cen te r Op erato r s’ Gu ide

T

AS VIEWED FROM FRONT OF TRAY

ONE POSITION

C

ONE POSITION

L

Product Pusher Usage

The product pusher will give the top of a product an
extra tilt to help it fall into the delivery pan.

PRODUC

PUSHER

Use a product pusher in the following cases:

• The spiral has a capacity of 15, 13, or 11.

• The package is non-rigid like bagged
peanuts

The product pusher can also be used with other
spiral and types of products.

A bag of product pushers has been shipped with the
merchandiser. Additional product pushers are
available from the National Vendors' parts department (800-621-7278). To use a product
pusher, snap it on the spiral as shown. You can adjust the product pusher by moving it
around on the spiral to achieve the best vending results.

Confi g ur e t h e
Merchandiser to vend

OUNTERCLOCKWISE

FROM VERTICAL

CLOCKWISE

FROM VERTICA

“Lunch Buckets”

Because of the weight and shape of the
package, National Vendors
recommends that this product be
vended only from the bottom tray.

To vend this product, two adjacent
positions must be coupled together.

The left spiral coupler should be
installed one position counterclockwise
from the vertical position.

FOOD SELECTIONS

LOADED IN SPIRALS

The right spiral couple r should be installed one position
clockwise from the vertical position.

Replace the current spirals with six-count spirals.
These are available from the National Vendors parts
department. (See "Remove and Install Spirals" on
page 18). A pad can be installed in the bottom of the
delivery pan to qui et and cushion product delivery. This
part is available from the National Vendors parts

157P0039

department. Load "Lunch Bucket" products as shown
at left.

LEFT SPIRAL

COUPLER

RIGHT SPIRAL

COUPLER

7800007 28 May 2004

Refr eshment Center Operators’ Guide Load the Merchandiser

TOP SHELF

Configure the Merchandiser for Vending "Top Shelf"

National Vendors recommends that this product be vended from a candy tray.

1. Move the tray so the package can be loaded standing on its left or right edge.
( See "Move a Tray Up or Down" on page 23).

2. The following steps must be completed for three adjacent positions on the tray:

NOTE

The left-most position in the group of three must be an even numbered position.

3.

4.

DISCONNECT THIS

MOTOR CONNECTOR

6.

TO THIS MOTOR

LEAVE THIS MOTOR

CONNECTOR ALONE

1. REMOVE COLUMN
DIVIDERS

2. REMOVE

SPIRALS

5.
MOVE CONNECTOR
FROM THIS MOTOR

7. INSTALL AN 11-COUNT LEFT HAND
SPIRAL IN THIS POSITION

INSTALL AN 11-COUNT RIGHT-HAND

8.
SPIRAL IN THIS POSITION

157P0040

NOTE

If the motor harness disconnected in step 5 does not reach, use the motor skip harness, (P/

N 1599024), available from the National Vendors Parts Department (800-621-7278).

PRODUCT

3. Couple the left motor to the right motor. (See "Couple/Uncouple Tray Motors" on
page 59).

4. Load the "Top Shelf" products as shown.

May 2004 29 7800007

Load the Mer ch an dis er Refres hm en t Cen te r Op erato r s’ Gu ide

Return the Trays to the Ven ding Posit ion

1. Lift the tray until it is parallel to the floor as shown.

TRAY

LATCH

PULL

TRAY

LATCH

157P0011

2. Push the tray toward the back of the cabinet. The tray latches on the sides of the tray
will lock into position.

TRAY

LATCH

TRAY

GUIDE

RAIL

157P0027

7800007 30 May 2004

Refr eshment Center Operators’ Guide Load the Merchandiser

Install and Set Price Labels

• Price rolls are printed on coiled strips as shown in the illustration below. (The dollar
and cents rolls are factory installed.) If you use another type of currency, you will find
the appropriate price rolls in the plastic bag that contained this manual.

• There are two types of price rolls:

Dollar roll 1 to 12, increments of 1
Cents roll 00 to 95, increments of 05

• Remove the price roll s as re quire d, and i nst all the appropriate ones for your currency.

DOLLAR ROLL

CENTS ROLL

157P0043

Install Price Labels:

There are three pairs of slots in the front of the can unit for each position. Install per this
example:

1. Insert the dollar roll in the left-most pair of slots as shown if the price is $1.00 or more.

2. Insert the cents roll in the center pair of slots as shown.

PRESS TOP OF ROLL
PAST FLEXIBLE TAB
NEAR TOP EDGE

3.The low-number end of the roll
goes in the top slot and the high­number end of th e roll g oes in the
bottom slot.

INSERT BOTTOM OF ROLL
THROUGH SLOT ALONG
BOTTOM EDGE

May 2004 31 7800007

157P0044

Load the Mer ch an dis er Refres hm en t Cen te r Op erato r s’ Gu ide

Adjust the Price Roll:

You can set selection prices within the following range:

Minimum price $.00
Maximum price $99.99
Increment $.05

1. Use your thumb as shown to move each price roll up or down as needed to set the
desired price.

NOTE

You will see the word STOP near either end of the roll.

157P0045

Selection ID numbers are printed on clear plastic sheets. You will find these in the plastic
bag that contained this manual. You will need to separate them along the scored lines
between the selections. BE CAREFUL when doing this, as it is easy to split the labels.

Install the Selection ID Numbers:

1. Press together the two long edges of the selection ID label.

2. Snap the selection ID label into position on the front of the tray as shown.

DOLLAR

PRICE ROLL

CENTS

PRICE ROLL

SELECTION

IDENTIFICATION

157P0059

7800007 32 May 2004

SELECTION

IDENTIFICATION LABEL

Refr eshment Center Operators’ Guide Load the Merchandiser

See the figures below for snack and candy tray positions.

MOTOR POSITION

TOP T RAY TRAY AA0A1A2A3A4A5A6A7A8A9

TRAY BB0B1B2B3B4B5B6B7B8B9

BOTTOM TRAY TRAY CC0C1C2C3C4C5C6C7C8C9

NOTE

This example shows a 3- tray merchandiser.

Some merchandisers can have up to 6 trays.

Examp le of a Basic

Snack Tray ID La bel to Use

A0 A2 A4 A6 A8

Examp le of a Basic

Candy Tray ID Label to Use

A1 A2

A3

A4

A5 A6

A7

A8 A9A0

May 2004 33 7800007

SureVend™ Refreshmen t Cen te r Op er ato r s’ Guide

Section 5: SureVend™

The SureVend™ product detection system consists of ten infrared light emitters and ten
infrared light detector s that scan the product delivery ar ea with a p attern of crisscrossed light
beams. While the machine is idle, the SureVend™ system is constantly calibrating itself for
optimum performance in all temperature, humidity, dust, and alignment conditions. The
SureVend™ detection system is used by the controller to assure that the selected product is
delivered.

• When a customer makes a selection, the controller checks that the SureVend™
detection system is ready and tells it to begin scanning for the product. Different
scanning patterns are used depending upon the size and shape of the product.

• The vending machine controller then starts the delivery motor and constantly
checks the SureVend™ system for detection of the delivered product.

• If no product del ivery is d etected, the controll er continu es to run the deli very moto r
for up to three revolutions, pausing momentarily at the home position of each
revolution of the motor.

• If no product is detected after the third revolution, the selection is marked as
empty and the customer's credit is optionally restored to make another selection
or is automatically returned.

• If product delivery is detected before the delivery motor has come to the home
position for the first time, the delivery motor continues running to its home
position.

• If the delivery motor has already p assed the first home position, the motor will stop
immediately upon product detection to avoid the possibility of vending a second
product.

NOTE:

A fatal malfunction in the SureVend™ detection system during the

vend is treated the same as a product delivery. It is assumed

that the malfunction is due to tampering or vandalism.

Anti-Jackpot provides protection against unforeseeable cheating of the Sure-Vend™
system. If a certain number of SureV end™ em pty conditions occur, Sure-Vend™ will disable
itself for a few minutes. A SureVend™ empty condition occurs when product delivery is not
detected and the customer's money is restored or returned. Both the number of
SureV en d™ empty conditions required to disable SureVend™, and the number of minutes it
remains disabled, are both configurable by the operator (see "Set Up the SureVend Anti-
Jackpot Feature" on page 58).

Once Anti-Jackpot is triggered, the SureVend™ system will be turned off for a certain
number of minutes so that money can no longer be refunded because of vend failure and
thus discourage a thief from remaining. While SureVend™ is disabled, machine will either
revert to home switch operation or go out of service, depending on other selected options
(see "Set Up Basic SureVend™ Options" on page 58).

Once the Anti-jackpot time has elapsed, SureVend™ is re-enabled. The total number of
SureVend™ empty selections, the number of anti-jackpot occurrences, and the date and
time of the most recent occurrence are recorded.

7800007 34 May 2004

Refr eshment Center Operators’ Guide Health Contro l

Section 6: Health Control

NOTE:

The following section applies only to the 780 Refreshment Center.

The 781 Refreshment Center does not have Health Control software.

Refreshment Centers configured for Refrigerated Food operation (see "View Or Set
Machine Configuration" on page 57), will have electronic health shutoff control software.
Health Shutoff Control software is required by state and local health authorities and is a
requisite for NAMA approval for perishable food vending.

Health Shutoff Control prevents the merchandiser from vending product that could be
spoiled. It monitors the temperature within the cabinet, and will automatically go into an out­of-service mode should any of the following conditions occur:

• The temperature of the refrigerated cabinet does not fall to 41° F (5° C) within 30

minutes after the door of the refrigerated cabinet is closed.

• The temperature of the refrigerated cabinet does not fall to 41° F (5° C) within 30

minutes after a defrost.

• The temperatur e of the cabinet rises above 41° F (5° C) for more than 15 mi n utes

without the door of the refrigerated cabinet having been open, except within 30
minutes of a defrost.

• For testing purposes, the temperature of the cabinet rises above 41° F (5° C) for

at least one second with the refrigerated door open.

When the health shutof f control is triggered, the display will read
When the mone ta ry d oor is opened, the message chang es to
maximum cabinet temperature reached are displayed. If the refrigerated cabinet door is
opened and then closed, the health control timer will reset and the refrigeration system will
have another 30 minutes to cool the cabinet below 41° F (5° C).

The out-of-service condition may occur during initial setup, as it will take time for the
refrigeration system to cool the cabinet the first time. Therefore, National Vendors
recommends leaving the refrigerated compartment empty until the cabinet temperature is
low enough to satisfy the health shutoff control.

Health Control will not be operative for Refreshment Cente rs configu red for Chille d vending
(see "View Or Set Machine Configuration" on page 57). Perishable food must only be
sold from a merchandiser configured for Refrigerated Food operation. Vending perishable

food from a chilled merchandiser will violate state and local health regulations.

T EMP ORAR Y OU T OF SE RVIC E

HC.ER

, and the date, time, and

.

May 2004 35 7800007

Health Control Refreshment Center Operators’ Guide

Test the Health Control

Use this procedure on model 780 merchandisers configured for refrigerated food to verify
the operation of the Health Control Automatic Shutoff circuitry. The purpose of the Health
Shutoff Contro l is to disable the vending mechanism whenever the machine does not

maintain the air temperature in the food storage compartment at or below 41oF (5oC). The
temperature shutoff requirement does not apply for 30 minutes after filling, servicing or a
defrost cycle.

NOTES:
a. The Automatic Health Shutoff Control timer resets every time the cabinet door is

closed.

b. The internal cabinet temperature can be viewed on the credit display by pressing

.

1. Check the temperature of the food compartment by pressing to ensure that the
machine is not in the 30-minute recovery period that occurs after the door is closed

following filling, servicing or after a defrost cycle. If the machine is in the 30-minute
recovery period, the time remaining will appear on the display. Before proceeding, wait
until the recovery period ends.

2. Open the main door a minimum of 45 degrees to allow the food compartment
temperature sensor to warm. Observe the cabinet temperature on the credit display by

pressing the button. When the temperature on the display rises to 42o F (5.5oC),
the message "T

Temporary Out of Service

" will display. This verifies that the vending

mechanism of the machine has been disabled as required. With the door open, the
sensor temperature will typically reach 42o F (5.5oC) in less than 5 minutes.

3. Press the button and the message "HCER" (Health Control Error) will display.
This is the message a service person would observe after opening the door.

4. Close the main door. You may observe the recovery time and temperature by pressing

again.

7800007 36 May 2004

Refreshment Center Operators’ Guide Final Installation

Section 7: Final Installation

Move the merchandiser to its final position:

•Perform “Open the Rear Outlet Diffuser” on page 9 before placing the merchandiser
into its final position.

• You can position this merchandiser anywhere in a bank of machines. It can even be
placed on an end flush against a side wall.

• The merchandiser should be placed at least four inches away from the back wall (six
inches if rear dif fuser is n ot inst alled) . T his will provide a dequa te a ir circu lation fo r th e
refrigeration unit.

• The merchandiser will operate more efficiently when placed in a shaded location.

• There should be enough room in front of the merchandiser for the door to move
freely.

WARNING

This machine is only rated for installation in an indoor location.

Level the Merchandiser

1. Use a spirit level to adjust th e legs until the
cabinet is level from side to side and front
to back.

NOTE

A slight slope from front to back will

improve the draining of condensate from

merchandisers with refrigerating units.

When the merchan diser is par t of a bank of

machines, level it in refere nce to the other

machines. After leveling is complete,

check that the door operates easily.

May 2004 37 7800007

Final Installat io n Refr es hm en t C enter Operator s’ Gu ide

Install the Base Plate

Refer to the figure below while completing the following procedures:

WARNING

Do not move the cabinet while the hex head screws and/or carriage bolts are

loosened. The cabinet would be unstable and could tip and cause injury.

1. Loosen the left leg assembly hex screws to allow mounting a base plate bracket.

2. Secure one of the base plate brackets to the leg assembly and tighten the hex screws.

3. Loosen the right leg assembly hex screws to allow mounting the other base plate
bracket.

4. Secure the other base plate bracket to the right leg assembly using the two hex head
screws. Tighten the hex head screws.

5. Insert the short arms of the slides into the hinged tabs of the base plate. Position the
slide so the notch near the short arm is on the bottom side.

6. Insert the long arms of the slides into the base plate brackets.

7. Insert and secure a cotter pin through the hole in the back of each of the slides.

8. Push the base plate toward the merchandiser cabinet. The front tabs of the base plate
brackets should seat in the notches in the long arms of the slides.

7800007 38 May 2004

Refreshment Center Operators’ Guide Final Installation

LOCK

LEVER

E

Install the Lock Cylinder

Install an optional lock cylinder in the
merchandiser as follows:

1. Position the lift handle lock lever
as shown.

SPRING

2. Depress the lock spring at the
square hole of the lock cylinder

SQUAR

HOLE

receptacle and pull the lock
springs out through the front.

3. Position the lock cylinder as
shown. Depress the spring

KEY

LOCK

CYLINDER

loaded lock pin.

4. Push the cyli nder into th e cylinder
receptacle in the lever. The pin
shou ld snap into the square hole.

5. If the cylinder pin does not seat in the square hole, press against both ends of the lock
cylinder. Rotate the cylinder until the pin snaps into place.

6. Leave the door open and test the lock mechanism with a key. Do not close the door
until you are certain the key will unlock the lock.

Install the Optional Cash Box Lock

Remove the cash box from the merchandiser.

1. Assemble the lock as shown in the illustration
to the right.

2. Return the cash box to the merchandiser.

LOCK
CYLINDER

LOCK BAR

SCREW

NUT

WASHER

May 2004 39 7800007

Final Installat io n Refr es hm en t C enter Operator s’ Gu ide

Set Up the Coin Mechanism

If the changer is not a MARS TRC 6000, proceed to LOADING THE COIN MECHANISM
If the Changer is a MARS TRC 6000, you must set the high quarter switch.

Set the Quarter Switch:

QUARTER SWITCH

POSITION

LOW

HIGH

quarters. The rest are

will store 69 quarters.

ACTION

The coin mechanism

will only sto re 6

sent to th e c oin box.

Fewer qu art ers are

available for change.
The coin mechanism

More quarters are

available for change.

Load the Coin Mechanism

Once you arrive at the step s that tell you how to setup your coin mechanism, ple ase perform
the following steps:

1. Plug the power cord into the electric outlet and turn ON the main power switch.

2. Press , and press once. Press until either

DUMB MECH

or

MDB MECH

displays (depending upon which coin mech type you have).

3. If you chose
procedure. If you chose

MDB MECH

in the previous step, go to step 4 and perform the rest of this

DUMB MECH

in the previous step, fill the coin tubes with coins.
Make sure the coins are not shingled. You are now finished setting up your coin mech.
Do not perform the rest of this procedure.

4. Press until the standby message is displayed, then press .

5. Insert at least 20 coins of each denomination through the coin chute. Con tinue to fill the
coin tubes either through the coin chute or the tops of the tubes.

6. Visually check the coin tubes to make sure coins are not shingled.

7. Press .

8. If credit is still shown in the display, turn the machine power OFF, then back ON.

7800007 40 May 2004

Refreshment Center Operators’ Guide Final Installation

Operational Readiness Check

1. Perform test vends on all selections.

2. Do any of the snack or candy products catch on the tray and fail to vend? If not, skip to
step 3. If so, perform the following procedures on the affected areas until all products
vend properly:

a. Install and/or adjust a product spacer (See "Install a Product Spacer" on page 25).
b. Install a product pusher (See "Product Pusher Usage" on page 28 ).
c. Install and/or remove spiral wall retainers (See "Spiral Wall Retainer Usage" on

page 27).

d. Perform the appropriate spiral anti-hang-up procedure(s).

3. Test the operation of the coin mechanism.

4. Test the operation of the bill validator.

5. Return all test vended products to the trays.

Spiral Indexing Procedure (One Spiral, One Motor)

The spiral indexing procedures involve rotating spirals one position at a time until the
product vends properly.

1. Home all the motors.

2. Remove the effected spiral.

3. Is the coupler in the proper position?
NO - Move the coupler to the position as shown in "Install a Gear" on page 21. Go to

step 4.
YES - Move the coupler to the next clockwise position (if it's on a right-hand motor), or

the next counterclockwise position (if it's on a left-hand motor). Go to step 4.

4. Replace the spir al.

5. Perform a test vend (see the previous page).

6. Did the product hang up?
NO - You're finished. Continue to test vend the remaining selections until everything

works right.
YES - Go to step 7.

7. Did you previousl y mo ve the coupler to th e next clockw ise or counter clockw ise po siti on?
NO - Move the coupl er to the n ext clockwise p osition (if it's on a righ t-hand mo tor), or the

next counterclockwise position (if it's on a left-hand motor). Return to step 6.
YES - Return to step 2 in the operational readiness check and try another procedure.

Do not move the coupler again.

May 2004 41 7800007

Final Installat io n Refr es hm en t C enter Operator s’ Gu ide

Spiral Indexing Procedure (Two Spirals, One Or Two Motors)

The spiral indexing procedures involve rotating spirals one position at a time until the
product vends properly.

1. Home all the motors.

2. Remove the left hand spiral of the affected pair.

3. Is the coupler in the proper position?
NO - Move the coupler to the position as shown in "Install a Gear" on page 21. Go to

step 4.
YES - Move the left coupler to the next counterclockwise position. Go to step 4.

4. Replace the left hand spiral.

5. Remove the right hand spiral, spiral coupler, and gear (if used) of the affected pair as a
unit.

6. Rotate this unit until the right hand spiral mirrors the position of the left hand spiral.

7. Replace the right hand spiral, spiral coupler, and gear (if used).

8. Perform a test vend (see the previous page).

9. Did the product hang up?
NO - You're finished. Continue to test vend the remaining selections until everything

works right.
YES - Go to step 10.

10. Did you previously move the left hand coupler to the next counterclockwise position?
NO - Remove the left hand spiral of the affected pair. Turn the left spiral coupler to the

next counterclockwise position. Return to step 4.
YES - Return to step 2 in the operational readiness check and try another procedure.

Do not move the coupler again.

Test the Bill Validator

1. Insert a $1 bill into the validator.

2. Push the coin return button.
THE BILL V ALIDATOR IS IN THE ESCROW MODE - No money is returned - you must

make a selection in order to receive any change. Go to step 3.
THE BILL VALIDATOR IS NOT IN THE ESCROW MODE - You should receive four

quarters in change. Go to step 3.

3. Make a selection. The correct selection should be vended and correct change should
be returned.

7800007 42 May 2004

Refr eshment Center Operators’ Guide Programming Intro

Section 8: Programming Intro

Some setup, test, and maintenance operations are computer controlled. The control panel
switches and the selection panel switches regulate these operations.

Control Panel

Selection Panel

157p0248

The Displays

The 10-character display performs two functions, and is referred to in this book as "the
display":

1. It shows the customer's selection and how much credit is in the machine, as well as the
ready, service, and time of day messages.

2. It provides information and feedback to the service person during maintenance.

DISPLAY

May 2004 43 7800007

Programming Intro Refreshment Center Operators’ Guide

T
y
n
k

y.
ill

g
n

r
to
re

The Function K e y s

The keys on the control panel can have up to three functions:

THE PRIMARY PURPOSE
this is the main job of the ke
from the stan dby message, it w
allow yo u to en t er a pr ogra mmin

HE NUMBER

ou might be asked to enter a

umerical value. pressing this

ey will enter a "5".

mode. in this example, you ca
view stored sales data.

THE SECONDARY PURPOSE
this is the key's "second job". fo
example, this key can be used
delete a character when you a
editing custom messages.

Other Keys

The MOVEMENT keys on the con trol p anel let you m ove insi de a mod e, and back an d forth
between modes. To see how thes e keys let you m ove around , study the flow d iagram on the
next page.

The up and down arrow keys are your "legs", which let you move up and down

the list of tasks. These keys are what let you continue from one step to the next

in programming procedures.

This is you r "activate" or "ch oose" key. It "opens a door " to additional

information and lets you begin a programming task once you are inside of a

mode. Sometimes, it is used as a toggle switch to show you your choices

during a programming task.

This is your "end" key. Pressing it one or more times will move you back to the

start of the mo de, or all the way back to the sta ndby messag e.

One Last Thing:

When you see the word CONTINUE at the end of a function, it means to press until
you return to the standby message.

7800007 44 May 2004

Refr eshment Center Operators’ Guide Programming Intro

Control Panel Switches Explained

Each of the control panel switches ha s one or more jobs to do. T his list will give you a short
overview of those jobs.

Press this button to pu t your machine into the Price Setting mode. You can see
maximum and minimum machine prices, and change prices for entire machine,
entire tray, or individual selection.

Press this button to set up how the Free Vend mode will operate.

Press to view the temperature of a cold unit (if applicable), or software version
number.

Press this button to:

• Se lec t dis play language

• Se lec t c oin mechani sm and bill
validator

Press this button to:

• View total sales by machine, tray, or
selection

• View total vends by machine, tray,
or selection

• S elect card reader and options

• Select monetary options

• S et w inner feature

• Clear res ettabl e data

• Vie w W inners

• View Time Data

• View or set machine I.D.

Press this button to:

• Download data into your portable data collection device (PDCD), OR

• Se t printer baud rat e, depending upon which dev ic e you are usin g

Press this button to:

• Set machine confi guration

• Se t wh ic h t ray s are active

• Set up SureVend™ options

Press this button to:

• Set time of day

• Se t day, month, an d y ear

• Set Daylight Sav ings Option

• S et up can unit options

• Couple/uncouple tray motors

• S et c old unit temperature

• Set time of day intervals for inhibit,
freevend, and discount vending

• Edit messages

• Select display messages

Press this button to:

• Pa y one or more coi ns fr om t he c oin mechanism.

Press this button to:

• Se e any fa ult or co ndition that has pla c ed th e m ac hine out of servic e (s ee "View

Diagnostic Messages" on page 82).

Press this button to:

• Perform test vends

• Test Motors

• Test machine funct ions

• Test displays

Press this button to:

• Enter the Supervisor mode

• Change Supe rv is or access co de

May 2004 45 7800007

• Lock/Unlock access to functions

• Set Printer or Dex Options

• Turn Talker M ode On/Off

Programming Intro Refreshment Center Operators’ Guide

Programmin g Flow Chart s

Machine

Configuration

Functions

"Select Displ ay

Language" page

51

"Select Coin
Mechanism"

page 51

"Select Bill

Validator and

Options" page

52

Product

Configuration

Functions

"View Or Set

Machine

Configuration"

page 57

"Enable or

Disable Trays"

page 57

"View Software

Ver sion" page 61

Tests Free Vend

"Tes t Vend

Selections And

Verify Credit

Added" page 78

"T est t he Motors"

page 78

"Set Freevend
Options" page

Diagnostics

"Test the

SureVend™

System" page 80

81

Supervisor

Functions

"Gain Access to

The S u pe rviso r
Mode" page 48

"Enter a New

Supervisor

Code" page 48

"Enter a

Freevend Code"

page 48

"Select Card

Reader and

Options" page

53

"Select Monetar y

Options" page

54

"Set Up Winner
Mode" page 56

"Set Up the

SureVend Anti-

Jackpot Featur e"

page 58

"Couple/

Uncouple Tray

Motors" page 59

"T est t he Motors"

page 78

"View Diagn ostic
Messages" pa ge

Pricing Payout Coins

"Set Prices"

page 69

"Payout Coins"

page 69

82

"Assign a Co de

to Vie w Data

Without Openin g

the Door" page

49

"Lock Or Unlock
Mode Or Payout

Keys" page 49

"Turn Talker

Mode On or Off"

page 49

"Select Dex or

Printer Mode"

page 50

7800007 46 May 2004

Refr eshment Center Operators’ Guide Programming Intro

Data Recall Misc. Time of Day

"View Amount In

Validat or " pa ge

72

"Select a

Freevend

Message" page

66

"View

Nonresettable

Sales and Vend

Data" page 70

"View Sales

Data Three

Different Ways"

page 70

"View Card

Reader Paid

Sales" page 70

"View Card

Reader Paid

Sales" page 70

"View Coupon

Sales" page 71

"View Freevend

Sales By Time

Interval" page 73

"View Discount

Sales By Time

Interval" page 73

"View Free

Vends" page 73

"View Winners"

page 74

"View Time

Data" page 74

"View Soft ware

Version" page 61

DEX/Printer

"Set the T ime O f

Day" page 61

"Set the Date"

page 62

"Set Time-Of-

Day Inhibited

Vending" page

63

"Set Time-Of-

Day Free

Vending" page

63

"Set Time-Of­Day Discount

Vending" page

63

"Edit Custom

Messages" p age

67

"View Total Paid

Vends " page 71

"Clear All

Resettable Dat a"

page 71

"Clear Paid

Sales Data Only"

page 72

"View Amount In

Coin Box" page

72

"View Total

Unpaid Sales"

page 76

"View Number

Of Test Vends"

page 76

"View Machine

ID Number"

page 76

"View

SureVend™

Data" page 77

"Select Printer

Baud Rate" p age

51

"Download Dat a

To A PDCD"

page 81

"Time Int erval

Editing" page 64

"Select a

Standby

Message" page

65

"Select An Out-

of-service

Message" page

66

May 2004 47 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

Programming Procedures

GAIN ACCESS TO THE SUPERVISOR MODE

1. Press . The display shows:

ENTER CODE

. You must enter the four-digit supervisor

code within 6 seconds to gain access.

NOTE

A new machine has a factory-set supervisor code of 0000.

2. When you have entered the right code, you will h ear two be ep s an d see

UNLOCKED

display. After a few moments, the standby message returns.

3. You are now ready to perform various supervisor functions.

4. CONTINUE.

ENTER A NEW SUPERVISOR CODE
(Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then until the display shows

SUPER XXXX

. The X's represent the

current supervisor code. Use the number keys to enter a new code.

IMPORTANT!

If you enter a new code, be sure to keep a written record of it. There is no

other way to access the SUPERVISOR mode.

in the

3. CONTINUE.

ENTER A FREEVEND CODE
(Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then until the display shows

FREE XXXX

. The X's represent the

current freevend code. Use the number keys to enter a new code. This code is used
with the FREE WITH KEY freevend mode. If the code is anything other than "0000", it
must be entered after the key lock is turned in order to enable one free vend.

3. CONTINUE.

7800007 48 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

ASSIGN A CODE TO VIEW DATA WITHOUT OPENING THE DOOR
(Supervisor Mode Only)

If the proper code is ente red, sales dat a can be viewed b y machine, tr ay , or selecti on without
opening the merchandiser’s door.

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then until the display shows

NR XXXX

. The X's represent the

currently entered code. Use the number keys to enter a new code, if desired.

Usage:

From the standby message, enter the code using the customer keypad. Non-resettable
(total paid sales and to ta l pa i d vends) will di splay. Press to scroll through the data.

3. CONTINUE.

LOCK OR UNLOCK MODE OR PAYOUT KEYS
(Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then until the display shows either #

. LOCKED

or #

. UNLOCKED

. The

pound sign (#) is the first mod e key that can b e locked or un locked. To see if an other key
is locked or unlocked, press that key.

3. Press to change between locked and unlocked. When anyone other than the
supervisor tries to enter a locked mode, the display shows

LOCKED

.

NOTE

The following mode keys cannot be locked out:

4. CONTINUE.

TURN TALKER MODE ON OR OFF
(Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then until the display shows

TALK ON

or

TALK OFF

.

3. Press to toggle between the two choices.

4. CONTINUE.

May 2004 49 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

SELECT DEX OR PRINTER MODE
(Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then until the display shows one of the following:

PRINTER
DEX ONLY

means that data will be sent directly to a printer,
means that data remains in memory after it is downloaded into a portable

data collection device,

DEX+CLR

means that resettable data is cleared after it is downloaded into a portable

data collection device.

DEX NR

a special DEX option. All sales data will become non-resettable. Consult

your DEX supplier before choosing this option.

3. Press to toggle through the choices. Press to lock in the selected option.

4. CONTINUE.

SET DEX OPTIONS
(Dex Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then . The display shows one of two resettable bill validator totals
transmitted to the DEX device:

ca 304 = n.c.

- the value of bills in the stacker will be transmitted in a cash format. For

example: 200 for two dollars. (This is the default setting.)

ca 304 = n.o.

- the value of bills in the sta cker will be tra nsmitted in a dollar count format .

For example: 2 for two dollars.

3. Press to switch between the two choices. Consult your DEX handheld supplier
for the proper settings for your machine.

NOTE

If your bill count is incorrect, the CA304 setting may be wrong. Try using the other setting.

4. Press until the display shows one of the following two date/time options:

last.vnd.on
last.vnd.off

- DEX transmits the date and time of the last vend for each selection.

- DEX will NOT transmit the date and time of the last vend for each

selection. (This is the default setting)

5. Press to switch between the two choices.

6. CONTINUE.

7800007 50 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

SELECT PRINTER BAUD RATE
(Printer Mode Only)

BAUD
RATE

The speed of data transf er , expre ssed in byte s per second.
Your printer can receive data at a certain rate, and you
must tell the printer what that rate is.

1. Press . One of the following will display:

BAUD 1200, BAUD 2400, BAUD 4800, BAUD 9600

2. Press until the correct baud rate for your printer is displayed.

3. CONTINUE.

SELECT DISPLAY LANGUAGE

1. Press . The current LANGUAGE is shown in the display. Press to choose
the desired language. Your choices are:

PORTUGUES, SWEDISH, NEDERLANDS, or FINNISH

ENGLISH, DEUTSCH, FRANCAIS, ESPANOL,

.

2. CONTINUE.

SELECT COIN MECHANISM

1. Press , then press until the current COIN MECHANISM is shown in the

display. Press to choose the desired coin mechanism. Your choices are:

MDB MECH, DUMB MECH, EXEC MECH, or NO MECH

2. Proceed to "Select Monetary Options" on page 54, to customize your coin mechanism
choice.

NOTE

Depending upon you r choice of coin mecha ni sms, som e displays ma y not app ear.

3. CONTINUE.

May 2004 51 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

SELECT BILL VALIDATOR AND OPTIONS

1. Press , then press until one of the following choices displays:

NO DBV

SER.1.2.5.10.20

MDB.1.2.5.10.20

PULSE DBV
MDB. <*>

- No bills will be accepted or t here is no bill va lidator installe d (y ou can exit
the function).

- The serial bill validator is selected and will accept $1, $2, $5, $10, and $20
bills. Use BILL SELECT IO N M ETHOD be low t o c hange the bills t hat will
be accepted.

- A standard MD B bill validato r is s elected. It will acc ept $1, $2, $5, $10
and $20 bills. Use BI LL SELECT IO N METHOD below to change t he bills
that will be ac c epted.

- The pulse bill v alidator will acc ept $1 bills.

- An MDB bil l va lidator that ac ce pts non-standard bills or tokens is
connected and opera ti ng. Press to ente r lis t o f bills .

Setup of a Non-Standard Bill Validator" on page 53.

2. Press to choose the desired option.

BILL SELECTION
METHOD:

The standard $1, $2, $5, $10, and $20 bills are enabled by pres si ng t he 1, 2,
5, 6, or 7 key(s), respec ti vely. Press to select all denominations, press

"Initial

3. CONTINUE.

to deselect all.

7800007 52 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

INITIAL SETUP OF A NON-STANDARD BILL VALIDATOR

1. Connect the bill validator, and follow the steps in "Select Bill Validator and Options"
on page 52, to select

not be an option yet. Exit the bill validator setup by pressing . Bill information is
now collected from the validator.

MDB.1.2. 5.10.20

in the bill validator selection screens.

MDB.=

<*> will

2. Press , then press until

3. Press .
the

1. 00

is the bill denomination, and ON indicates that the validator will accept $1.00

1. 1. 00 O N

will display. The first number (1.) indicates bill validator channel 1,

MDB.=

<*> displays.

bills.

4. Press to toggle the bill acceptance ON or

OFF

.

5. Press and to scroll through the li st of other denominat ions and to set them to

ON

or

OFF

.

6. Press to move up to the top level screen.

NOTE

If a denominatio n does n ot di splay in th e scrol l lis t of a vailabl e de nomina ti ons,

check the binary switch settings for the validator. If the binary switch for a

given denomination is set to “off”, it will not display in the list of denominations.

7. CONTINUE.

SELECT CARD READER AND OPTIONS

1. Press , then press until the current card reader shows in the display.

2. Press to cycle through the card reader options.

Your choices are:

NO CARD, DUMB CARD

, or

MDB CARD

.

NOTE

If you selected

NO CARD

you can exit the function.

3. Press until one of the following displays:

REVALUE.ON
REVALUE.OFF

- Allows credit to be transferred onto the card

===J==

Credit cannot be transferred to the card

4. Press to display the desired choice.

5. CONTINUE.

May 2004 53 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

SELECT MONETARY OPTIONS

This function lets you:

Set declining balance,
Set currency acceptance on low change,
Set overbuy options,
Set last bill stacking options

DECLINING
BALANCE:

Once credit is established, multiple
vends may occur until the coin r eturn is
pressed.

1. Press , then press until the display shows

CHANGE X.XX

.

X.XX represents the largest denomination coin or bill that will be changed without a
purchase. Any non-zero value here will return all escrowed coins. (Each coin
denomination for which the coin mech has a tube is called an ESCROWED coin
because it can be returned.) When the coin return button is pressed, all coins inserted
will be returned provided there is a coin mech tube for each of those coins, EXCEPT in
the forced vend mode.

Some examples:

CHANGE 0.00
CHANGE .25

- Forced vend; NO change returned without a purchase.

- Returns change without purchase if all accepted coins are less than .25
denomination or have a payout tube. Acceptance of a dollar coin will not cause a Force
V end i f t he coin m echan is m has a dollar coin p ayou t tube. Other wise, accep ti ng a d ollar
coin or accepting and stacking a dollar bill will cause a Force Vend.

CHANGE 1.00

- Bills and non-escrowed coins less than or equal to $1.00 will be changed

without purchase. All escrowed coins are returned.

2. Press to display the desired choice.

3. Press until one of the following displays:

ACC

=<$$ X.XX

-Accept any bill of value $X.XX or less. Hold the last bill that meets or
exceeds maximum price in escrow.

OR

ACC.STK X.XX

Example: If setting is

-Accept any bill of value $X.XX or less. Immediately stack the last bill.

ACC.STK 1.00

and maximum price is $1.50. This setting will

immediately stack the second $1.00 bill inserted.

4. Press to display the desired choice.

7800007 54 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

5. The value of "X.XX" has two purposes:
a. It tells the machine how large a bill or coin to accept even thoug h there is not enough

change in the coin mech to cover all possible paybacks.
For example, enter 1.00. The machine will take a dollar bill or coin even though

there is less than $1.00's worth of change. Entering 5.00 tells the machine to take a
five even though there is less than $5.00's worth of change, and so forth.

NOTE

This could cause a customer to be short-changed.

Entering 0.00 means that bills or coins will only be accepted if there is enough
change to cover them.

b. The value of "X.XX" also tells the machine how much the customer is allowed to

overbuy a product. The customer will be short-changed when an overbuy occurs.

Example:

For a value of $0.25: if there is no change in the machi ne and the custom er inserts a
$1.00 bill. The customer can purchase a product for $0.75 even though the change
cannot be paid back. The custom er will be short-cha nged. Nor mally a purch ase will
not be approved unless all change can be paid.

Entering 0.00 means that the vend will only be approved when the correct change
can be returned (overbuy disabled).

6. Press until the display shows:

CHANGE

when the amount of available change in the coin mechanism falls below the

LOW.MSG X.XX

. The display will show

value of "X.XX". Enter a value with the number keys. For example, if
displayed, the

USE EXACT CHANGE

message is displayed when less than a dollar's worth

of change is in the coin mechanism.

7. Press until one of the following displays:

DECLINE. ON
DECLINE. OFF

- More than one vend is allowed, with a declining balance.

- A declining balance is not allowed.

8. Press until one of the following displays:

F AIL = C ASH

- This means that the customer will automatically receive a refund if the vend
fails.

FAIL = CRDT

- This means tha t the customer’s cred it is resto red to the machine i f the vend
fails, allowing ano ther selecti on to be m ade. Additi o nally, the customer can
press the coin return to receive a cash refund.

USE EXACT

LOW.MSG 1.00

is

9. Press to display the desired choice.

10. CONTINUE.

May 2004 55 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

SET UP WINNER MODE

At preselected intervals, a customer may receive

WINNER

1. Press , then press until one of the following displays:

a refund for a selection. You can select the inter­vals and qualifying selections.

WINNER OFF

Winner function is disabled.

-or-

WIN XXX

Winners are allowed at certain intervals, represented by "XXX".

2. Press to display the desired choice.

3. If you selected

4. The display shows

WINNER OFF

WIN XX X

, you can exit the function.

. XXX represents the number of vends that must occur per
each winner vend. For example, an interva l of 50 means that a winner can happe n any
one time during the next 50 vends. Using the number keys, enter an interval between
10 and 9999.

5. Press . The display shows

=

=

=

- - - - - - - - -

*

=

. The dashes in the display represent

which trays are allowed winners. Press the appropria te letter key to ena ble a tray, press
the key again to disable it. For example, pressing A, C, and E will cause the display to
look like this:

A - C - E - - - -

, meaning that all A, C, and E selections can have a winner.

ADVANCED OPTIONS:

Press to enable all trays.

Press to deactivate all trays.

AN EXAMPLE . . .

You want to enable winners on all trays except E and F. Do the following:

a. Press . The letters A through F display instead of the dashes.
b. Press "E" and "F". The letters E and

F

=

in the display are replaced by dashes.

6. You can also enable individual selections by entering a number first (only by the
customer keypad) then enter the tray or trays that you would like to enable.

7. CONTINUE.

7800007 56 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW OR SET MACHINE CONFIGURATION

(This function may be viewed at any time, but can only be set while in supervisor mode.)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press . One of the following displays:

CoNF.4 FOOD
CNF.1 CHLLD

Chilled snack machine - no health control

Refrigerated food machine - health control will be operational

NON-PERISHABLE FOOD ONLY!

3. Press until the appropriate configuration for your machine displays.
BE CAREFUL when you select your configuration, because selecting the wrong one will

affect other choices later on, and could cause problems.

4. CONTINUE.

SET TEMPERATURE
(Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then press until the display shows

+/- +38°F

=

. This means that 38°F

is the current temperature setting.

3. Press to raise the setting; press to lower the setting.
For Chilled machines, the temperature setting can range from 54o - 74oF (12o - 23oC)

For Food machines, the temperature setting can range from 36o - 38oF (2o - 4oC)

4. Press to choose between display in °F or °C.

5. CONTINUE.

ENABLE OR DISABLE TRAYS

1. Press , then press until the display shows something similar to:

A.B.C.D.E.F

This display means that all trays (A - H) are available for vending. An

unavailable tray has its letter replaced by a blank space.

2. Press the appropriate letter to toggle a tray on or off.

NOTE

Unavailable selections will not appear in the diagnostics.

3. CONTINUE.

May 2004 57 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

SET UP BASIC SUREVEND™ OPTIONS

The SureVend™ system uses infrared sensors to ensure that a vend is successful. See
"SureVend™" on page 34 for a fuller description of its features before performing the
configuration procedures below.

1. Press , then press until the display shows one of the following:

sure.v off
sure.v on

2. Press to choose between these options. If you chose

. Choose this option if you do not want to use the SureVend™ feature.

. The SureVend™ option is activated.

sure.v off

, you are

finished with all SureVend™ functions. Otherwise, continue to the next step.

3. Press until the display shows one of the following:

opt’n sur e.v

. If the SureV end™ system has any kind of a failure, the machine will revert

to its normal operating mode, bypassing the SureVend™ feature.

must sure.v.

If the SureVend™ system has any kind of failure, the machine will go

temporarily out-of-service until the fault is corrected.

4. CONTINUE.

SET UP THE SUREVEND ANTI-JACKPOT FEATURE

The programmable anti-jackpot mode protects against unforeseeable cheating of the
SureVend™ system by certain forms of tampering. A SureVend™ empty condition occurs
when delivery of the product is not detected, and the customer’s money is restored or
returned. If a certain (user programmable) number of empty conditions occur, the machine
will either revert to normal vending or go out of service (depending upon whether you
selected

opt’n sure.v or must sure.v

above). This condition will remain for a set number of

minutes to discourage a possible thief from remaining near the machine.

1. Press , then press until the display shows

anti.jp@ xx

.

XX represents the number of empty conditions that will occur before the SureVend™
system is disabled for a certain number of minutes.

2. Enter the numbe r of empty condi tions using the n umber keys. ( Entering 00 disables this
feature.)

3. Press . The display shows

ajp.tmr xxm

.

XX represent s th e n umbe r of m inutes the S ure Vend™ system remains disabled af ter an
anti-jackpot occurrence.

4. Enter the number of minutes using the number keys. (Entering 99 causes the
SureVend™ system to remain disabled until the main door is closed after the next
service call.)

5. CONTINUE.

7800007 58 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

COUPLE/UNCOUPLE TRAY MOTORS

Tw o motors may be electro nic ally coupl ed to turn toget her to vend a wide pro duct. In some
cases, you may need to connect or disconnect the wire harness from a specific motor. See

"Set Up A Tray To Vend Wide Products" on page 11.

NOTE:

An even numbered motor (0, 2, 4, etc.) may only be

coupled to an odd numbered motor (1, 3, 5, etc.)

1. Press , then press until the display shows

CPL MTRS

.

2. Press the letter of the tray you want to couple, or press to couple motors on tray

A, then press to get to the desired tray.

COUPLE ADJACENT MOTORS:

a. The display shows

+.A.+.A.+.A.+.A.+.A

K

. This display means that on the A tray, all

adjacent motors (0 and 1, 2 and 3, etc.) are coupled.

NOTE:

The +s and As represent motor positions 0 through 9.

b. On the control p anel, press the E VEN motor nu mber of the p air you wi sh to couple or

uncouple. In our example, to uncouple motors 0 and 1, press 0. The display will
now show

COUPLE NON-ADJACENT MOTORS:

A.A.+.A.+.A.+.A.+.A.

.

a. Disconnect the motor(s) between the two you want to couple. See "Connect and

Disconnect a Motor Harness" on page 17 for information on how to do this. The
display shows

A.A.+. A.+.A.+.A.

. This display means that on the A tray, adjacent
motors 0 and 1 are NOT coupled, 2 is coupled to 5, 6 is coupled to 7, and 8 is
coupled to 9.

NOTE:

The +s and As represent motor positions 0 through 9. If a motor is

disconnected or not present (motors 3 and 4 in this example),

its position is replaced by an empty space.

b. On the contro l panel, press the m otor num ber of the even moto r of the m otor p air you

wish to couple or u ncouple . For exam ple, to uncou pl e mo tors 2 and 5 , pre ss 2. T he

+ representing motor number 2 changes to a C. Please note that the left motor of a

coup led pair MUST be a n even-numbered motor.

3. CONTINUE.

May 2004 59 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

SET DEFROST OPTIONS
(Supervisor Mode Only)

The Refreshment Center has a built-in defrost cycle to assure that ice does not build up on
the evaporator coil. It may be necessary to adjust the defrost timing for locations with
extremely warm and humid conditions (see unscheduled defrosts below).

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then until the display shows

3. Press . The display will show

X/DAY

. “X” is the number of times per day that the

SET.DEFROST

.

defrost cycle operates. This can be set for 2, 3, or 4 times per day, with a default of 2.
Press to change the value of X.

4. Press until the display shows

FOR XXMIN

. XX represents how many minutes the

defrost cycle operates. The default value is 15 minu tes, b ut t his valu e can be conf igured
between 15-20 minutes. Press to change the value of XX.

5. Press until something like the following displays:

2 > NORM SINCE 2003 07/08 04.28

2 > NORM is a running total of the number of Unscheduled Defr osts the compressor
has performed since July 8 at 4:28. The time is in 24 hour format.

The controller monitors the compressor operation and may determine that a defrost
cycle is necessary in addition to the regularly scheduled defrost. If more than 3
unscheduled defrosts occur per month, check that the door seals properly. If no air leak
is apparent, the schedule d defro st cycle can be in cre ased in ra te or duration as in steps
2 and 3 above.

6. If desired, press to reset the counter to 0 and the counter date and time to the
present.

7. CONTINUE.

SHOW THE TEMPERATURE IN STANDBY MODE
(Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 48.

2. Press , then until something like

3. Press an apostrophe is added before the temperature

+/ - +37oF

displays.

+/ - ‘+37oF

. Close the door.

The temperature will displ ay in the ready message once the temperatu re setpoint is met.

4. CONTINUE.

7800007 60 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW MACHINE TEMPERATURE

1. Press . The display shows

TEMP 38

=0 F

. This example shows that the machine

temperature is 380 degrees Fahrenheit.

NOTE

The temperature reading may display one of the following instead of “TEMP”,

depending on conditions in the machine:

-XX.H

- XX is the number of minutes left in the health control grace period
(see "Health Contro l" on page 35)

HC.ER

- a health control error has occurred.

DEF

- the machine is currently in a passive defrost cycle

+x.x

- the temperature has been over the health control limit for x.x minutes.

2. If “I” replaces “F” or “C” after the temperature, then the temperature is invalid. The last
valid temperature is shown. Check diagnostics for the cause, usually a faulty sensor.

3. A decimal point following “F” or “C” indicates the software has turned the compressor
on. If the compressor is not on, check the related wiring.

4. A comma after the “F” or “C” indicates the software is currently performing a defrost.

5. To change the display units, press . The display now shows

6. CONTINUE.

VIEW SOFTWARE VERSION

1. Press , and press until the display sh ows

VER XXX.XX

. "XXX.XX" re presents

the current software version number.

2. CONTINUE.

SET THE TIME OF DAY

1. Press . The display shows

TIME HH.MM

. "HH.MM" is the time in 24-hour format.

2. Enter the current time using the number keys.

NOTE

9:00 am is entered with a leading zero: 0900; 9:00 pm is entered as 2100.

3. CONTINUE.

TEMP 3 O C

.

May 2004 61 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

SET THE DATE

1. Press , and press until the displa y sho ws

MM/DD/YY x

. “MM ” is the month,

“DD” is the date, “YY” is the year, and “X” is the numbered day of the week (1=sunday,
2=monday, etc).

2. Enter the current month, date, and year using the number keys. The day of the week
number will be calculated for you based on the date you enter. For example, press the
following keys to enter January 22, 2004: 0, 1, 2, 2, 0, 4. While you are doing this, the
“X” character becomes a dash (-) until you have finished entering the month, date, and
year. Don’t enter that day of the week number yourself.

3. Press to switch between MM/DD/YY and DD-MM-YY formats.

4. CONTINUE.

SET DAYLIGHT SAVINGS OP TION

This option will automatically adjust the machine’s clock for daylight savings.

1. Press , and press until the display shows one of the following:

DST N.AMER, DST UK/EUR., DST AUSLIA, DST OFF

2. Press to select the appropriate option for your machine.

3. CONTINUE.

7800007 62 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

SET TIME-OF-DAY INHIBITED VENDING

You can configure up to four inhibited intervals per day.

1. Press , then press until the display shows

INHIB - - - -

.

2. Go to "Time Interval Editing" on page 64 for an example of how to set up time-of-day
inhibited vending.

SET TIME-OF-DAY FREE VENDING

You can configure up to four Free Vend intervals per day.

1. Press , then press until the display shows

FREEV - - - -

.

2. Go to "Time Interval Editing" on page 64 for an example of how to set up time-of-day
free vending.

SET TIME-OF-DAY DISCOUNT VENDING

Vending can be discounted up to four times a day. For example, this can be used to favor
early-arrivi ng emplo yees.

1. Press , then press until the display shows

DISCT - - - -

K

2. Go to "Time Interval Editing" on page 64 for an example of how to set up time-of-day
discount vending

May 2004 63 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

TIME INTERVAL EDITING

You can select up to four times of day for each special vending period.

NOTE

If two or more of these time periods overlap, the interval with the highest

priority will overrule the other(s). This order of precedence is:

a. INHIBIT
b. FREEVEND
c. DISCOUNT

For example, if a DISCOUNT time period is scheduled for a certain area before the end of
an INHIBIT time period, DISCOUNT does not begin until the INHIBIT interval has ended for
that area.

The time interval editing procedure is almost the same for the INHIBIT, FREEVEND, and
DISCOUNT intervals. There is one difference for the DISCOUNT time interval, so we will
use it in our example. Assume you just finished "Set Time-Of-Day Discount Vending" on
page 63. Step 1 picks up where you left off . . .

1. Press , then press until the display shows

DISCT - - - -

K

2. Press the number of the time interval you want to edit, or to edit time interval 1
(we'll use interval 1 for this example).

3. The display shows

1.DISCT ON

or

1.DISCT OFF

This tells you whether your time interval

(represented by 1) is on or off. Press to change the condition of the time interval.

NOTE

If you turn an interval ON, it must be edited.

You can edit a time interval now, then turn it OFF until another time.

4. Press . The display shows

1.DSCT X

. "X" represents the di scount percen ta ge for

this period. Enter a discount percentage of 25 with the number keys. (Discount
percentages of from 0 to 99 are permitted.) The machine will apply a 25% discount to
each price, rounding up to the near est nickel (or whate ver is the small est coin accepted
by the coin mechanism).

5. Press . The display shows

1. STRT X.XX

K==?

X.XX is the currently set start time . Enter

a new start time (24-hour format) for this interval. To enter the time for 3:30 pm, enter

1530.

6. Press . The display shows

1.S T OP X.XX

K==?

X.XX is the currently set stop time. Enter

a new stop time (24-hour format) for this interval. To enter the time for 6:00 pm, enter

7800007 64 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

1800. You have now establi shed a 25% discount that st arts a t 3:30 pm and ends at 6:00
pm.

7. Press . The display shows
time interval is active. Pressing number keys 1 through 7 switches the days on/off

(1=sunday, 2=monday, etc.) For example, press "2", "4", and "6". The display now
shows
and Friday.

8. Press . The display shows
by this time interval. Press the appropriate letter key to enable a tray, press the key

again to disable it. For example, pressing A, C, and E will cause the display to look like
this:

Press to turn on all levels; press to turn all levels off.

9. Press . The display shows
custom message selected, and "X" represents the custom message number set for this

interval. Press the number key of the message (1 through 8) you want displayed. To
edit this message, press and follow the procedure given in "Edit Custom

1.@ - M - W - F -

A - C - E - - - -

, meaning that all A, C, and E selections are affected by this interval.

. This discount interval is only active on Monday, Wednesday,

1.@ - - - - - - -

=

- - - - - - - - -

*

1. MESG OFF

. The dashes represent the days that this

. The dashes represent the trays af fected

=

or

1. MESG X

K

"OFF" means there is no

Messages" on page 67. Press 0 to turn the message OFF for this time interval.

10. CONTINUE.

SELECT A STANDBY MESSAGE

The standby message is displayed during normal vending pe ri ods whe re the re ar e no o ut of
service faults on the machine.

1. Press , then press until the display shows
current message numbe r selected for the st andby message . Tw o dashes mea n that the

factory-set message is selected.

2. To select a message, just press the corresponding number (1 through 8). To display the
factory-set message, press 0.

3. The selected message (except the factory-set message) can be edited. To do this,
press and follow the procedure given in "Edit Custom Messages" on page 67.

4. CONTINUE.

STANDBY XX

K

"XX" represents the

May 2004 65 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

SELECT AN OUT-OF-SERVICE MESSAGE

1. Press , then press until the display shows

SERVICE XX

K

"XX" represents the

current message number selected to display when the machine is ou t-of-service. Two
dashes mean that the factory-set message is selected.

2. To select a message, just press the corresponding number (1 through 8). To display the
factory-set message, press 0.

3. The selected message (except the factory-set message) can be edited. To do this,
press and follow the procedure given in "Edit Custom Messages" on page 67.

4. CONTINUE.

SELECT A FREEVEND MESSAGE

1. Press , then press until the display shows

FREE XX

K

"XX" represents the

current message nu mber selected for the message that displ ay s when the machine is in
the freevend mode. Two dashes mean that the factory-set message is selected.

2. To select a message, just press the corresponding number (1 through 8). To display the
factory-set message, press 0.

3. The selected message (except the factory-set message) can be edited. To do this,
press and follow the procedure given in "Edit Custom Messages" on page 67.

4. CONTINUE.

7800007 66 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

EDIT CUSTOM MESSAGES

1. Press , and press until the display shows

EDIT MSG X

. X is the number of a

message (1-8). Press the number of the message you want to edit.

2. Press . The message text is displayed with the first character flashing.

3. To view the message, pre ss . The message scrolls across the display. To stop the

scrolling, press .

4. When the character you want to change is flashing, either enter it directly, or use

and to step through the character set until the desired character is displayed.
Use the arrow keys to highlight different characters. See the section on the next page

for an explanation of special keys and the character set.

SHORTCUT
Instead of stepping through the whole character set to enter a letter that is

not on your keypad, enter one close to the one you want, then step to it.
Example: If you w ant t o ente r an L, first pr ess , then press six

times. Y our L should now be displayed.

THE END OF MESSAGE CHARACTER

This is the most importa nt charact er in your message, beca use it tells the machine w hen the
message is ended . If you don't use this ch aracter, your message will be followed by a bunch
of zeros.

May 2004 67 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

ENTERING YOUR MESSAGE

Most of the keys on the control panel have a special purpose to help you create and edit
your messages:

Inserts an R at the
flashing ch aracter.

Inserts an S at the

flashing ch aracter.

Inserts a T at the

flashing ch aracter.

Rep e ats th e l etter to

the left of the flashing

character.

"Pages" t hrough the me s s age, ten cha rac t ers (one

screen ) at a t im e.

Steps forward and ba c k w ard through th e

message, one character at a time.

Steps forward and ba c k w ard through th e

charac t er lis t , one character at a t ime. See the

character list on the ne x t pag e.

Inse rts a space at the

flashing ch aracter.

Deletes the current

character and closes

up the space.

Deletes the current

charac te r and leaves

the space.

Enters the specia l "e nd

of message" character ,

whic h deno te s th e end

of the mes s age.

M^grE

N_isF

O`jt

#

Pakum
Qblv
RcmwJ

Sdn

(SPACE)

Teo| K

UfpA

+

>

L\

@

<

l

VgqÚ Z

7800007 68 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

PAYOUT COINS

1. Press . If a dumb mech was selected, the display shows
mech was selected the display shows

2. Press . A dumb me ch pays out one Nickel; an MDB mech pays a co in from tube 1 .

Press . A dumb mech p ay s out one Dime; an MDB mech pays a coin from tube 2.

Press . A dumb mech pays out one Quarter; an MDB mech pays a coin from tube

3.

3. To continuously pay out coins, hold down the appropriate key.

4. CONTINUE.

SET PRICES

1. Press . The display shows
machine, .YY is the lowest. Prices can be set from $.01 to $325.12. Enter prices using

one of the following methods:

**

PAY 123

X.XX .YY

.

K

X.XX is the highest price set for the

NDQ =123

; if an MDB

Set the Entire Machine to One Price

a. Press . The display shows **

selections in the machine are now set to this price.

Set All Selections on a Tray to One Price

a. Press the letter key (A - J) corresponding to the tray you want to price. The display

shows B*
prices set for the B tray.

b. Press . The display shows B*

selections on this tray are now set to this price.

c. Press another letter key, or to price another tray.

Set the Price of an Individual Selection

a. Press the number of the selection to be priced. (Example: B1.) The display shows

B1 X.XX

b. Press another letter key, or to price another selection.

X.XX .YY

=

. Enter a price using the number keys. The selection is now priced.

K

This display shows the maximum (X.XX) and minimum (.YY)

=

X.XX

=

. Enter a price using the number keys. All

=

. Enter a price using the number keys. All

May 2004 69 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

VIEW NONRESETTABLE SALES AND VEND DATA

1. Press . The display shows
showing the total of all sales in the machine. This is a running total, and is not

resettable.

1. Press . The display shows
machine. This is a running total, and is not resettable.

2. CONTINUE.

VIEW SALES DATA THREE DIFFERENT WAYS

Paid sales and vends can be viewed three different ways: By whole machine, by tray, and
by individual selection. The first screen of the data item shows its machine total.

1. Press , then press until the display shows **
for the machine.

2. To view the data by tray, pr ess th e lette r o f the tra y you want to see. You can then press

and to scroll through data for all the active trays.

NR $ XX.XX

NR X

K

"X" is the total number of vends made by the

K

"XX.XX" is a dollar and cents figure

$ X.XX

. This is the sales total

3. To view the data by individual selection, pr ess the letter and number of the selection you
want to see. You can then press and to see data for all the active

selections.

4. If viewing data by individual selection, press to view the date and time of the last
vend of that selection.

5. CONTINUE.

VIEW CARD READER PAID SALES
(Not shown if total is zero.)

1. Press , then press until the display shows

2. Press , then press until the display shows
amount of money collected from card reader sales. Also, see "View Discount Sales

By Time Interval" on page 73.

$ XX.XX

**

DBT XX.XX

K

. "XX.XX" is the

3. CONTINUE.

7800007 70 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW COUPON SALES
(Not shown if total is zero.)

1. Press , then press until the display shows

2. Press , then press until the display shows
amount of money collected from card reader sales. Also, see "View Discount Sales

By Time Interval" on page 73.

3. CONTINUE.

VIEW TOTAL PAID VENDS

1. Press , then press until the display shows
paid vends for the entire machine.

2. To view the data by tray, pr ess th e lette r o f the tra y you want to see. You can then press

and to scroll through data for all the active trays.

3. To view the data by individual selection, pr ess the letter and number of the selection you

$ XX.XX

**

tkn XX.XX

==

XX

K

**

"XX" is the total number of

K

. "XX.XX" is the

want to see. You can then press and to see data for all the active
selections.

4. CONTINUE.

CLEAR ALL RESETTABLE DATA

1. Press . The display shows
resettable.

2. Press and hold . Two beeps sound and the display shows
and then changes to

3. CONTINUE.

FINISHED

NR$ XX.XX

. All resettable data is cleared.

K

This is a running total, and is not

CLEARING

momentarily,

May 2004 71 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

CLEAR PAID SALES DATA ONLY

1. Press , then press until the display shows
and cents figure showing the total of all PAID sales in the machine (as opposed to

unpaid sales like winner and free vends). This is the total since the last time it was
cleared.

2. Press and hold . Two beeps sound and the display shows
and then changes to

3. CONTINUE.

VIEW AMOUNT IN COIN BOX
(Not shown if total is zero)

1. Press , then press until the display shows

2. "XX.XX" is the dollar and cents amount in the coin box.

3. CONTINUE.

FINISHED

. All paid sales data is cleared; other data is not cleared.

$ XX.XX

**

CBX XX.XX

K

"XX.XX" is a dollar

CLEARING

.

momentarily,

VIEW AMOUNT IN VALIDATOR
(Not shown if total is zero)

1. Press , then press until the display shows
"XX.XX" is the dollar amount in the bill stacker.

2. Press to show the quantities of bills in the stacker. For example, the display

shows
to show the quantities of other bills, such as $5s, $10s, or $20s.

3. CONTINUE.

$01 20

, meaning that there are 20 $1 bills in the bill stacker. Press again

DBV XX.XX

.

7800007 72 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW FREEVEND SAL ES BY TIME INTERVAL
(Not shown if total is zero)

1. Press , then press until the display shows
XX.XX is the total value of unpaid vends.

2. Press , then press until the display shows
for freevend interval 1, shown even if zero.

3. Press to view freevend intervals 2 through 4.

4. CONTINUE.

VIEW DISCOUNT SALES BY TIME INTERVAL
(Not shown if total is zero)

1. Press , then press until the display shows

2. Press , then press until the display shows
for discount interval 1.

-0$ XX.XX

1.FRV .00

$ XX.XX

**

1.DSC .00

.

. This is the total sales

K

. This is the total sales

3. Press to view intervals 2 through 4.

4. CONTINUE.

VIEW FREE VENDS
(Not shown if total is zero)

1. Press , then press until the display shows

2. Press , then press until the display shows
machine-wide freevends, shown even if zero.

3. CONTINUE.

-0$ XX.XX

FRV XX.XX

.

K

"XX.XX" is the total

May 2004 73 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

VIEW WINNERS
(Not shown if total is zero)

1. Press , then press until the display shows

2. Press , then press until the display shows

-0$ XX.XX

WIN XX.XX

=

.

K

"XX.XX" is the total

machine-wide winners, shown even if zero.

3. CONTINUE.

VIEW TIME DATA

1. Press , then press until the display shows

TIME DATA

.

2. Press . The following message scrolls across the display:

MAIN.1 237M 01/30 10.13

This example shows the latest time interval the main (machine) door was open (1). It
was open for 237 minutes, and was opened on January 30 (01/30) at 10:13 am (10.13).

Press . If applicable, similar displays will appear for intervals 2, 3, and 4.
Otherwise, go to the next step.

3. The following message scrolls across the display:

AUX.5 33M 01/30 10.58

This example shows the latest time interval the interior door was open (5). It was open
for 33 minutes, and was opened on January 30 (01/30) at 10:58 am (10.58). Press

. If applicable, similar displays will appear for intervals 6, 7, and 8. Otherwise, go

to the next step.

4. The following message scrolls across the display:

HEALTH OFF 01/30 14.09 MAX. 69

°

F

This example shows that the health control timer turned off on January 30 (01/30) at
2:09 pm (14.09), and the maximum temperature reached was 69°F.

NOTE

The temperature display units will be in °C if you selected Celsius during the

temperature display function.

7800007 74 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

5. The following message scrolls across the display:

LAST POWER 01/30 13.51 FOR 00. 0.23

This example shows that the last time the machine lost power was on January 30 (01/

30) at 1:51pm (13.51) for zero days, zero hours, and 23 minutes (00. 0.23).

6. Press . The following message scrolls across the display:

LONGS.T POWER 01/30 10.58 FOR 00. 2.47

This example shows that the longest time the machine was without power was on
January 30 (01/30) at 10:58am (10.58) for zero days, 2 hours 47 minutes (00. 2.47).

7. Press . The following message scrolls across the display:

FULL CLEAR 01/30 8.58

This example sho ws tha t th e last ti me resettable sales was fully clear ed was o n Ja nuar y
30 (01/30) at 8:58am (8.58).

8. Press . The following message scrolls across the display:

TIME SET 01/30 9.15

This example shows that the last time the time or date was set was on January 30
(01/30) at 9:15 am (9.15).

9. Press . The following message scrolls across the display:

PRICE SET 01/30 9.42

This shows that the last time prices were set was January 30 (01/30) at 9:42 am (9.42).

10. Press . The following message scrolls across the display:

last.vnd C1 06/02 9.42

This example shows that the last selection vended was C1 (C1) on June 2
(06/02) at 9:42 am (9.42).

11. CONTINUE.

NOTE

Refer to "View Sales Data Three Different Ways" on page 70 to view the

date and time of the last vend of that selection.

May 2004 75 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

VIEW TOTAL UNPAID SALES
(Not shown if total is zero)

1. Press , then press until the display shows

_0$ XX.XX

=

.

"XX.XX" is the tota l unp aid sal es (free vend s, win ner ven ds, 100% discount s, zer o price
vends) for the entire machine.

2. If desired, view this data by tray and individual selection.

3. CONTINUE.

VIEW TOTAL UNPAID VENDS
(Not shown if total is zero)

1. Press , then press until the display shows

_0 XX

K

"XX" is the total number of unpaid vends for the entire machine.

2. If desired, view this data by tray and individual selection.

3. CONTINUE.

VIEW NUMBER OF TEST VENDS
(Not shown if total is zero)

1. Press , then press until the display shows

TST X

=

.

"X" is the number of test vends.

2. If desired, view this data by tray and individual selection.

3. CONTINUE.

VIEW MACHINE ID NUMBER

1. Press , then press or until the display shows

I.D. XXXXXX

.

The X's represent the 8-digit machine ID number.

2. You can edit the machine ID number if the SUPERVISOR access code has been
previously entered.

3. CONTINUE.

7800007 76 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW SUREVEND™ DATA

Certain SureVend™ data can be viewed if the values are not zero.

1. Press , then press until the display shows

sv.empt xxxx

. XXXX represent s

the number of times credit was restored or returned because of SureVend™. Press

to reset this count.

2. Press . The display shows

.sv xxxx

**

. XXXX represents the total number of

SureVend™ corrected vends, viewable by selection. These are vends which normally
would not have delivered product if SureVend™ was not in use. Press and hold

to reset this count.
a. Enter a selection letter/number to view the count for that selection.

b. Either enter another selection letter/number, or press to scroll through all

selections.

NOTE

A high number of corrected vends on a specific selection could indicate that

the tray is not properly configured for that product.

3. Press . The display shows

wo.sv xxxx

. XXXX represents the total number of

vends, viewable by selection, made while SureVend™ was not in use. Press and hold

to reset this count.

a. Enter a selection letter/number to view the count for that selection.

b. Either enter another selection letter/number, or press to scroll through all

selections.

4. CONTINUE.

May 2004 77 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

TEST VEND SELECTIONS AND VERIFY CREDIT ADDED

1. Press . The display shows

TEST .00

K

You may now test vend selections. If you

insert money into the mach ine, the zer os in the di splay will be re placed wi th the am ount
of the credit. After the item vends, your money will be returned.

NOTE

You may make one more test vend if you close the door

while still in TEST VEND mo de.

2. CONTINUE.

TEST THE MOTORS

1. Press , then press until the display shows

TEST MTRS

.

2. Press to interrogate all motors. The display stops at the first motor with a known
error, o r will show the total number of homed motors.

3. Press to run all snack motors one time. The display stops at any motor showing
an error.

-or-

Press to run only those motors not home or jammed. After a motor is run, an
error message will show if any motors are still jammed or not home.

ERROR MESSAGES

DISPLAY PROBABLE CAUSE

quk.cycl.id

cpl.err.id

test id

timeout id

The motor (designated by its id number) cycles through

its position s too quickly; it is probably shor te d.

An unresolved electronically coupled motor (designated

by its id numb er).

The motor failed (designated by its id number), test it

individually.

The mo to r (designate d by its id number) d id not leave

home or reach home in the expected time; possibly

jammed.

4. CONTINUE.

7800007 78 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

M

9

VIEW MOTOR STATUS BY TRAY

1. Press , then press until the display shows

TST MTRS

.

2. Press or the letter of the tray you want to view.

3. The display will show the status of all motors on the tray:

Tray X
+

(If motor is present)
(If motor is present and coupled to the next odd motor)

(blank) (If motor is not present and not coupled)

?
.
'

(If motor is coupled but not present)
(If the motor is home)
(If there is a motor error such as jammed, tray not detected or missing)

The follow ing e xampl e is for tra y C wi th 7 mo tors prese nt a nd ho me wit h non e j am med.
Motors 1 and 3 are not present, 6 and 7 are coupled, and 8 is coupled to 9 but is not
present nor home:

`K==`K==`K`K+`K\=`K

otor 0 Motor

4. Press to run all motors on this tray.

-or-

Press to run only those motors in error.

-or-

Press a number key to run that motor only.

5. CONTINUE.

May 2004 79 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

TEST THE SUR EVEND™ SYSTEM

1. Press , then press until the display shows one of the following:

sv.tst ok
sv.tst xx

This means the SureVend™ system is operating properly.
XX represents the location of a blockage. The sensing zone numbers 1 - 9

may appear (1 being closest to the glass). This display changes as the
location of the blockage changes, accompanied by a beep. You may use
this screen to te st the prod uct co verag e of the S ur eVend™ sensors, but the
accuracy may be somewhat lower than in actual vend situations.

sv.tst cal

This means that calibration values are high. Press to view the
calibration values. This condition may be caused by dirt, misalignment of

the SureVend™ sensors, or a partial blockage of a sensor.

2. From any of the previous displays, press to view the real-time calibration values.

Press to return to the

sv . tst

screen.

A calibration value of 0 indicates a shorted detector. This will normally require replacing
the hinge-side PC assembly.

A calibration value of 1 means that the zone co uld no t be calibra ted, indi cating a blocke d
or damaged sensor.

Calibration values above A are abnormal and may require adjusting the alignment or
cleaning the sensors.

sv.tst comm

This indicates a loss of commu nication w ith the S ureV e nd™ system. Check
all harness connections between the main controller and the SureVend™
controller.

3. CONTINUE.

7800007 80 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

TEST THE DISP LAY

1. Press , then press until the display shows

DSPLY TEST

.

2. Press to light all display segments; press to turn them off.

3. Pressing any key on the customer keypad will display that character in every segment.

4. CONTINUE.

DOWNLOAD DATA TO A PDCD
(DEX Mode Only)

1. Connect your portable data collection device (PDCD) per its operating instructions.

2. If data does not download into your PDCD upon connection, press . Data is
downloaded into your PDCD.

NOTE

Depending upon the setti ng selected in "S et DEX Opt ion s" on p age 50, data

may be cleared after the download is complete.

3. CONTINUE.

SET FREEVEND OPTIONS

1. Press until one of the following is displayed:

FREE OFF

- Normal vending mode . No items are on freeven d. A closure on the keyswitch

input causes the machine to go out of service.

FREE on

- All items are on freevend. The credit display shows:

NO MONEY REQUIRED

closure on the keyswitch causes the machine to go out of service.

FREE W/KEY

- All items are freevended while there is a closure on the keyswitch input.
Normal cash sales are supported when the keyswitch input is open. If the free vend
code (see "Enter a Freevend Code" on page 48) is not 0000, the code must be
entered first.

FR E E ONC E

- A closure on the keyswitch input causes only the ne xt item to be freevended.

Coin mechanism errors are ignored. Normal cash sales are also supported.

2. If

FREE W/KEY

is selected, press to limit free vending to specific selections. Press

the letter of th e selection you wan t to vend. For example, the display shows

-

. Selections A and C will allow free vends.

. A

.a c - - - - -

*

3. CONTINUE.

May 2004 81 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

VIEW DIAGNOSTIC ME SSAGES

1. Press . the display shows any of the following diagnostic messages, depending
upon any fault(s) present:

ERROR MESSAGES

NO ERRORS

ajp.tmr xx.xm

ajp xxx mn/dy hr.mn

CARD. COMM

CARD. F. COMM

CARD.ERR

CARD. ERRXX

CARD.F.ERR

CARD. F.ERRXX

None of the following errors are detected:
This appears if the SureVend™ anti-jackpot timer is active, showing

the t ime rema ining on th e timer. This t imer is cleared upon c l os ure of
the main service door.

This show s t he total number of ti mes the Sure Vend™ anti-jackpot
feature occurred plus the date and time of the last occurrence. Press

to reset this count.

Incomplete card reader communications. Check cables or replace
unit.

Incomplete card reader communications - check cables. The card
reade r is not oper ational.

Card reader is indica tin g it has a problem .
Card reader has an error and indicates code XX. The code is defined

by the card reader manufacturer. To correct, contact card reader
manuf ac t urer. The unit is still operational.

Card reader is indica tin g it has failed. Replace unit.
Card reader has faile d and indica te s co de XX. The code is defined

by the card reader manufacturer. To correct, contact card reader
manufacturer.

CARD. F. JAM

CARD.SERV

CHK PRICE

CHK CONFIG

DBV.ACCEPT

DBV.COMM

DBV.JAM

DBV.MOTOR

Card reader has faile d because card is jamme d in t he unit. Remove
the jammed card.

Card reader require s se rv ic e. Th e unit is still ope rat ional.
Price error detected and chan ge d t o m ax imum - check prices.
A PRODUCT CONFIG value was out of bounds and set to nominal -

check all PRODUCT CONFIGs.
The vending machine is telling the bill validator not to accept any bills.

Check th e enabled channels of th e bill validator.
Incomplete bill validator communications -- check harness.
A bill is jam m ed in the accepta nc e path. The unit will disable itse lf

until the error i s correcte d. Remove bil l stuck i n the accept ance p ath.
Cycle m ac hine power OFF and the n ON .

One of the motors has failed. The unit will disable itself until the error
is correct ed. Check for bill stuck in the ac c eptance path. If no b ill is
present, replace the validator. Cycle machine power OFF and then
ON.

7800007 82 May 2004

Refr eshment Center Operators’ Guide Programming Procedures

ERROR MESSAGES (CONTINUED)

DBV. ROM

DBV.SENSOR

DBV .STACKR

ERR A B C (etc)

food 1. 2. *

timeout

food 1. 2.3.

both sw.2 +3.
food 1. 2. no shut sw.3
food 1. 3. no open sw.2

food _ 3. aux.dr open

ROM checksum failure. The unit w ill dis able itself un ti l th e error is
corrected. Replace the validator.

One of the sensors in the bill validator has failed. The unit will disable
itself until the error is corr ec t ed. C heck for bill stuc k in t he
accep t ance path. If no bill is present, repla c e t he validator. Cycle
machin e power OFF and then ON.

The stacker is open or rem oved. The u nit w ill disable itself un ti l th e
error is corrected. Install the stacker correctly.

The stacker is full of bills. Re m ove bills fro m th e s tack er.
Error exists on tray A, B, C, etc. Motor may be jammed, not home, or

a couple error exists.
(The * is fla s hing.) Jammed door.

(The 2 is flas hing.) Door s een as open and closed.
(The 3 position is flashing.) Could not find the closed position.

(The 2 position is flashing.) Could not find the open position.
(The 1 pos it ion is flashing. ) The loading door is open.

food 1. _ not shut

HC.ERR xxºF

HOME.SNS xx

KEYPAD XY

MECH.ACCEPT

MECH.COMM

(The 3 position is flashing.) Not in the shut position.
Refrige rated products went out of service on date-time MM/ D D / YY

HR.MN because of a health MM/D D / YY HR.MN con t rol error. The
maximum temperat ure reache d af te r th is ti m e w as XXºF.

One of the motor sensor lines is idling in an incorrect state. This error
could indicate a bad in t erf ace board or a bad or pinched harness.
Disconnect the harness and see if the error disappears. If so, the
harness is to blame. If not, sus pect the interface boar d.

0X

- indicates an error in the snack matrix (section)

01

- indicates an error in the even home line

02

- indicates an error in the odd home line

03

- indicates an error in both odd and even home lines

X0

- indicates an error in the c an unit (if available)
Key(s) x, y stuck.
Coin me c hanism acce pt or s ection is un plugged from th e m ain body

of the coin mech. Connect the cable and cycle machine power OFF
and then ON.

The ven ding machine is te lling the coin m ec h not to accep t any c oins
Incomplete coin mech communications -- check harness.

May 2004 83 7800007

Program mi ng Pr oc ed ur es Refr es hm en t Cen te r Op er ato r s’ Gu ide

ERROR MESSAGES (CONTINUED)

MECH.JAM

MECH.ROM

MECH.SENSOR

NO MECH

NONE READY

RAM ERROR

One or more coin tubes are jammed. Pay a coin from each tube until
the jam is c leared.

Coin is ja m m ed in the accept or section. C heck the coin mechanism
for a jam in this p osition. Insert coins and cycle machine power OFF
and then ON.

Replac e t he coin mechanism.
Coin me c h reporting a bad tube sensor - replace mech
Coin me c h not detected - m ac hine will not operate if conf igured for

coin mech.
No select ion is ready to v end. Check that no time-of- day inhibits are

active.
RAM is not initialized or is no t co m pat ible with the cu rrently loade d

software. I f t his message appears, initializ e y our RAM by performing
the following procedure:
NOTE: In it ializing RAM w ill erase all your data. Be sure y ou have
written t his inf ormation do w n before cont inuing.

Press AND HOLD unt il y ou hear two be eps and the displa y
shows

cfkfpeba

.

ROM ERROR

TEMP REF

TEMP SNSr
TEMP RANGE
TEMP2 SNSR

TEMP 2.RANGE

TEMP xxºF TOO COLD

sv.empty nn

sv.tst xx

Error in the programming EPROM. MACHINE WILL NOT
OPERATE.

The temperature reference on the main PCB CANN OT BE READ.
The prim ary temper at ure sensor cannot be rea d.
The prim ary temper at ure sensor is out of range.
The secondary temperature se ns or cannot be re ad.
The secondary temperature se ns or is out of range.
The mon it ored temper at ure is too cold . This error may oc c ur if the

compressor does not properly turn off when there is no period (".")
following ºF or ºC or if the merchandiser configuration was recently
changed to a warmer s et point.

Selection NN was marked as empty by the SureVend™ system
becaus e a product de liv ery w as not dete c te d. Th is error is cleared
upon closure of the main service door.

This diagnostic automatically enters the appropriate SureVend™ test
screen. See

"Test the SureVend™ System" on page 80.

7800007 84 May 2004

Refr eshment Center Operators’ Guide Index

B

Base Plate, Install ........................................38

Bill Selection Method ...................................52

Bill Validator, Select ...... .......... ............ ......... 52

Bill Validator, Test ........................................42

C

Card Reader Paid Sales, View ..................70

Card Reader, Setup .. .......... ............ .......... ...53

Cash Box Lock, Install .......... ............ .......... .39

Coin Bo x Amount, View ..............................72

Coin Mechanism, Load ................................40

Coin Mechanism, Select .............................51

Coin Mechanism, Setup ..............................40

Column Divider, Install ................................15

Column Divider, Remove ............................15

Coupon Sales, View ....................................71

Custom Messages, Edit ..............................67

D

Date, Set ........................................................62

Daylight Savings, Set ..................................62

Declining Balance ........................................55

Defrost Options .......... ...... .... ...... .... ...... .... ..... 60

DEX Mod e , Set u p ........................................50

DEX Options, Set .........................................50

Diagnostic Messages, View ........................82

Disable Trays ................................................57

Display, Test .................................................81

M

Machine Configuration ................................57

Machine ID Number , View ........................ ..76

Machine Temperature, View ......................61

Message

Out-of-service .........................................66

Standby .......... ........ ...... ........ ...... ........ ...... 65

Mode Keys, Lock Or Unlock .......................49

Monetary Option

ACC.STK .................................................54

CHANGE X.XX .......................................54

DECLINE.ON .......................................... 55

FAIL = CASH ..........................................55

LOW.MSG ...............................................55

Monetary Options, Setup ............................54

Motor Harness, Connect .............................17

Motor Harness, Disconnect ........................17

Motor, Remove .............................................16

Moto rs, Test ..................................................78

N

Nonresettable Sales Data, View ................ 70

Nonresettable Vend Data, View .................70

Non-standard Bill Validator, Setup ............53

O

Operational Readiness Check ...................41

Out-of-service Message .............................. 66

Overbuy Disabled .........................................55

E

Enable Trays ...... ............ .......... ............ ......... 57

End of Message Character ........ ............ .....67

Error Messages, View .................................82

Escrow ...........................................................54

F

Forced Vend ..................................................54

Free Vends, View ........ ............ .......... ........... 73

Freevend Code ...... ............ .......... ............ .....48

Freevend Message ......................................66

L

Language, Select .........................................51

Lock Cylinder, Install ....................................39

Lunch Buckets ..............................................28

P

Paid Sales Data, Clear ................................ 72

Payout Coins .................................................69

Payout Keys, Lock Or Unlock ....................49

Power Requirements .....................................3

Price Labels, Install ...... ........ ...... ........ ...... ....3 1

Price Roll, Adjust ............ ..............................32

Prices, Set .....................................................69

Printer Baud Rate, Select ...........................51

Printer Mode, Select ....................................50

Product Pusher .............................................28

Product Spacer, Install ................................25

Product Spacer, Remove .. ...... ........ ...... ...... 25

R

Resettable Data, Clear ...................... ..........71

Revalue Option .............................................53

May 2004 Index - 1 7800007

Index Refreshment Cente r Oper ato rs’ Gu ide

S

Sales Data, View ..........................................70

Selection ID Numbers, Install ............ ......... 32

Set

Defrost Options .......... ...... .... ...... .... ...... ... 60

Setup

Bill Validator ............................................52

Card Reader ............................................53

Coin Mechanism .... .... ...... .... ...... .... ...... ... 40

Date ..................... .....................................62

Daylight Savings .... ...... .... ...... .... ...... .... ...6 2

DEX Mode ...............................................50

Freevend ..................................................81

Machine Configuration ..........................57

Monetary Options ............ .......... ............ .54

Non-standard Bill Validator ...... .......... ...53

Prices .......................................................69

SureVend Anti-Jackpot ..........................58

SureVend Options ..................................58

Talker Mode ............................................49

Time of Day .. ............ .......... ............ ......... 61

Trays ........................................................11

Winner Mode ...... ...... .... ...... .... ...... .... ...... .56

Software Version, View ...............................61

Spiral Bearing, Install ........ .... ...... .... ...... .... ...1 6

Spiral Coupler, Install ..................................22

Spiral Coupler, Remove ..............................19

Spiral Indexing Procedure ..........................41

Spiral Motor, Install ......................................20

Spiral Motor, Remove ..................................20

Spiral Options ...............................................18

Spiral Wall Retainer .....................................27

Spiral, Install ..................................................18

Spiral, Remove .............................................18

Standby Message ........................................65

Supervisor Code ............ .... ...... .... ...... .... ...... .48

Supervisor Code, default ............................48

Supervisor Mode ..........................................48

SureVend™ Data, View ..............................77

SureVend™, Test ............ .... ...... .... ...... .... ..... 80

T

Talker Mode, Setup ...... ........ ........ .............. ..49

Temperature, Set .........................................57

Temperature, Show in Standby Mode ......60

Test

Display .....................................................81

Motors ......................................................78

SureVend™ .............................................80

Test Vend ......................................................78

Test Vends, View .........................................76

Time Data, View ...........................................74

Time Interval Editing ....................................64

Time Of Day, Set ............ ...... ........ ...... ........ ..61

Time-Of-Day Vending

Discount ...................................................63

Free ..........................................................63

Inhibited ...................................................63

Top Shelf .......................................................29

Total Paid Ve nds, View ...............................71

Total Unpaid Sales, View .... ........ ...... ........ ..76

Total Unpaid Vends, View ..........................76

Tray Motors, Couple/Uncouple ..................59

Tray, Install .......... ........ ...... ........ ...... ........ ...... 24

Tray, Removal ..............................................12

Trays, Setup .......... ...... ........ ...... ........ ...... ...... 11

U

Unscheduled Defrost ...................................60

V

Vending Position ..........................................30

Verify Credit Added .......... ........ ...... ........ ...... 78

View

Amount in Coin Box ...............................72

Amount In Validator ...............................72

Card Reader Paid Sales .......................70

Coupon Sales .........................................71

Diagnostic Messages ............................82

Discount Sales By Time Interval ........ ..73

Error Messa ges ......................................82

Free Vends .......... ...... ........ ...... ........ ...... ..73

Freevend Sales By Time Interval ........73

Machine ID Number ...............................76

Motor Status By Tray .............................79

Nonresettable Sales Data .....................70

Nonresettable Vend Data .............. ........70

Sales Data ...............................................70

SureVend™ Data ...................................77

Test Vends ..............................................76

7800007 Index - 2 May 2004

Refr eshment Center Operators’ Guide Index

V

View (cont.)

Time Data ................................................74

Total Paid Vends ....................................71

Total Unpaid Sales .... ...... .... ...... .... ...... ... 76

Total Unpaid Vends ...............................76

Winners ....................................................74

W

Wide Products ..............................................11

Winner Mode ...... ...... .... ...... .... ...... .... ...... .... ...5 6

Winners, View ............ .......... ............ .......... ...74

May 2004 Index - 3 7800007

Index Refreshment Cente r Oper ato rs’ Gu ide

7800007 Index - 4 May 2004

Terms and Conditions of Sale

LIMITED WARRANTY: Subject to the limitation specified herein, all parts included on
original equipment manufactu red by CRANE MERCHANDISING SYSTEMS and sold to
purchaser are warranted for two (2) years from the date of shipment of the equipment in
question. This warr anty ap pl ies only to the ori gina l purcha ser of th e Mer chandi se r and is
null and void if the Merchandiser is sold during the period of warranty.

Defective parts will be repaired or replaced free of charge when the defective part is
returned, with transportation charges prepaid by purchaser, to a destination designated
by CRANE MERCHANDISING SYSTEMS.

This warranty does not in clude any cost of service r endered or rep airs made by custome r
or its agents on Merchandiser, or parts, unless authorization to incur such expense has
been given in writing by CRANE MERCHANDISING SYSTEMS prior to incurring such
expense. This warranty covers labor and service charges performed by CRANE
MERCHANDISING SYSTEMS service technicians for the first 90 days of ownership from
date of shipment.

This warranty does not apply to A) electrical components, wiring, or circuits or
mechanical parts or assemblies damaged as a result of operating the Merchandiser at
other than the design volt age and freque ncy specifi ed on the El ectrical R ating Tag, or B)
in event of vandalism, fire or negligence, or C) incandescent lamps, neon lamps,
fluorescent lam ps, ball asts, starters or other e xpenda ble items, o r D) when seal is broken
on electronic boards, or E) when other manufactured components are installed in
CRANE MERCHANDISING SYSTEMS Merchandisers.

Replacement parts sold by CRANE MERCHANDISING SYSTEMS as After Market shall
be covered for three months from the date shown on the parts invoice. Purchaser must
obtain prior RETURN AUTHORIZATIO N for return of all parts, following guidelines given
by CRANE MERCHANDISING SYSTEMS. New, unused parts purchased as After
Market can be retu rned wit hin 30 days fr om d ate of p art s i nvoice , w ith pr ior authorization
from CRANE MERCHANDISING SYSTEMS.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTA BILITY OF
FITNESS FOR A PARTICULAR PURPOSE. CRANE MERCHANDISING SYSTEMS
SHALL NOT BE RESPONSIBLE FOR CONSEQUENTIAL OR PUNITIVE DAMAGES.
CRANE MERCHANDISING SYSTEMS n either assumes nor authorizes any person to
assume for it any obligation or liability in connection with the sale of said equipment or
any part thereof.