Craftsman WARRANTY STATEMENTS Manufacturer's Warranty
Warranty Information
CRAFTSMAN WARRANTY STATEMENTS (Web Page)
Revised April 7, 2014
For questions you may have concerning warranty coverage issues that do not appear to be covered by
the information on this web page, call the Craftsman Customer Care Hot Line number: 1-888-331-4569
INDUSTRIAL CATALOG WARRANTIES (Commercial or Rental Use)
1. Tool Storage
2. Hand Tools, Mechanic's Tool Sets, Sockets/Ratchets and Drive Tools, Wrenches (Non-Torque),
Auto/Specialty (Non-Electrical, Non-Hydraulic)
3. Torque Wrenches
4. Power Tools: Corded and Cordless Portable, Bench Top and Stationary Power Tools
5. Air Compressors, Welders, Wet/Dry Vacs, Worklights, Electrical Diagnostic Tools, Miter Boxes, Bench
Vises, Digital Levels, Automotive Lift Equipment, Air Hoses and Cord Reels, other Products
6. Craftsman Professional Products
7. No Warranty
RETAIL SALES WARRANTIES
HAND TOOLS
1. Craftsman Hand Tools labeled HAND TOOL FULL WARRANTY in warranty header
2. Craftsman Accu-cut, Hacksaws, Handi-Cut, Utility Knives, Snips, Bolt Cutters
3. Craftsman Torque Wrenches
4. Craftsman Tap and Die Sets
5. Craftsman Straight Claw Rip Hammers, Replacement Cap Hammers
6. Craftsman Tubing Cutters
7. Craftsman Tape Measures
8. Craftsman Evolv Hand Tools
9. Craftsman Multi-Tools
10. Craftsman Torpedo Digital Levels, Standard Digital Levels, Bar Clamps
11. Craftsman Automotive Specialty Tools (Non-powered, Non-Hydraulic)
12. Craftsman Hand Tools not labeled HAND TOOL FULL WARRANTY in warranty header
POWER TOOLS
13. Craftsman Corded Portable Power Tools
14. Craftsman Cordless Portable Power Tools
15. Craftsman Battery Packs and Chargers
16. Craftsman Evolv Portable Power Tools
17. Craftsman Heat Guns, Bench Vises, Stud Finders, Laser Tools, Pneumatic Tools, Wet/Dry Vacs,
Automotive Lift Equipment, Electrical Diagnostic Tools, Flashlights & Worklights, Miscellaneous Electrical
Products, Air Hoses & Cord Reels
18. Craftsman Welders
19. Craftsman Bench Top Tools, Stationary Power Tools, Compressors
20. All Other Craftsman Power Tools
INDUSTRIAL CATALOG WARRANTIES (Commercial or Rental Use)
1.
Tool Storage
Note: To determine the correct warranty
coverage time period for your tool storage
item, you will need to know the product
series (Standard Duty, Heavy Duty, Premium
Heavy Duty, 3000, 5000, 7000 or 9000). First
find the item number on the identification
tag in the chest or cabinet top drawer. Then
find the product series in the Craftsman
Industrial Catalog on the same page that lists
the item number.
CRAFTSMAN LIMITED WARRANTY
During the warranty time period specified below, this
product is warranted against defects in material or
workmanship. With proof of purchase, a defective part will
be replaced free of charge. If a replacement part is
unavailable, the product will be replaced with one of equal
value. This warranty does not apply to a product that is
damaged or altered through transportation, misuse,
abuse, corrosion, accident, neglect modification or
mishandling, nor does coverage apply if the product is ever
attached to a moving vehicle.
For each product series, the time periods of warranty
coverage are as follows:
TOOL STORAGE
21. - 24. Craftsman Tool Storage
25. Craftsman Evolv Tool Storage
26. Craftsman Truck Boxes
GARAGE DOOR OPENERS
27. Craftsman Garage Door Openers
LAWN & GARDEN EQUIPMENT
28. Gasoline Powered Craftsman Walk-Behind Lawn Mowers, Handheld Lawn & Garden Power Tools,
Generators, Pressure Washers, Tillers, Chippers
29. Craftsman Chain Saws
30. Craftsman Blowers
31. Craftsman Electric Pressure Washers
32. Craftsman Corded Electric Handheld Lawn & Garden Power Tools, Electric Walk-Behind Lawn Mowers
33. Craftsman C3 Cordless Electric Handheld Lawn & Garden Power Tools
34. Craftsman Nextec Cordless Electric Handheld Lawn & Garden Power Tools
35. Electric 40-Volt Cordless Handheld Lawn & Garden Power Tools
36. Craftsman Battery Packs and Chargers
37. Craftsman Riding Equipment - Lawn or Garden Tractors
38. Craftsman Riding Equipment - "Pro Series" Tractors
39. Craftsman Riding Equipment - Zero Turn Riders
40. Craftsman Non-Powered Lawn & Garden Tools
41. Craftsman Evolv Non-Powered Lawn & Garden Tools
42. Craftsman Watering Products
43. Craftsman Snow Throwers
44. No Warranty Items
Craftsman Standard Duty: 90 Days
Craftsman Heavy Duty: 6 Years
Craftsman Premium Heavy Duty: Lifetime (for as
long as product is used from the date of
purchase) Craftsman Industrial 3000 Series: 10
Years
Craftsman Industrial 5000 Series: 10 Years
Craftsman Industrial 7000 Series: Lifetime (for
as long as product is used from the date of
purchase)
Craftsman Industrial 9000 Series: Lifetime (for
as long as product is used from the date of
purchase)
WARRANTY SERVICE
To obtain warranty coverage, contact the distributor
from which the product was purchased.
2.
* Craftsman, Craftsman Professional and
Craftsman Industrial Hand Tools, Mechanic's
Tool Sets, Sockets/Ratchets and Drive Tools,
Wrenches (Non-Torque), Auto/Specialty
(Non-Electrical, Non-Hydraulic)
CRAFTSMAN HAND TOOL FULL WARRANTY
If this hand tool ever fails to provide complete satisfaction
it will be repaired or replaced free of charge.
WARRANTY SERVICE
To obtain warranty coverage, contact the distributor
from which the product was purchased.
3.
Craftsman Torque Wrenches: Electronic,
DigiClick, MicroTork
CRAFTSMAN LIMITED WARRANTY
FOR 90 DAYS from the date of purchase, this product is
warranted against defects in material or workmanship.
With proof of purchase, a defective product will receive
free repair or replacement if repair is unavailable. Free
recalibration if required will also be supplied with proof of
purchase during the warranty period.
WARRANTY SERVICE
To obtain warranty coverage, contact the distributor
from which the product was purchased.
Beam Torque Wrenches
CRAFTSMAN HAND TOOL FULL WARRANTY
If this hand tool ever fails to provide complete satisfaction
it will be repaired or replaced free of charge.
WARRANTY SERVICE
To obtain warranty coverage, contact the distributor
from which the product was purchased.
4.
* Craftsman Power Tools: Corded and
Cordless Portable, Bench Top and Stationary
Power Tools
CRAFTSMAN LIMITED WARRANTY
FOR 90 DAYS from the date of purchase, this power tool
and any supplied battery pack or charger are warranted
against defects in material or workmanship. With proof of
purchase, a defective product will receive free repair or
replacement if repair is unavailable.
WARRANTY SERVICE
To obtain warranty coverage, contact the distributor
from which the product was purchased.
5.
* Craftsman Air Compressors, Welders,
Wet/Dry Vacs, Worklights, Electrical
Diagnostic Tools, Miter Boxes, Bench Vises,
Digital Levels, Automotive Lift Equipment,
Air Hoses and Cord Reels, other Products
CRAFTSMAN LIMITED WARRANTY
FOR 90 DAYS from the date of purchase, this product is
warranted against defects in material or workmanship.
With proof of purchase, a defective product will receive
free repair or replacement if repair is unavailable.
WARRANTY SERVICE
To obtain warranty coverage, contact the distributor
from which the product was purchased.
6.
* Craftsman Professional Products
CRAFTSMAN PROFESSIONAL LIMITED WARRANTY
FOR 90 DAYS from the date of purchase, this product is
warranted against defects in material or workmanship.
With proof of purchase, a defective product will receive
free repair or replacement if repair is unavailable.
WARRANTY SERVICE
To obtain warranty coverage, contact the distributor
from which the product was purchased.
7.
No Warranty:
Warranty coverage is not offered on consumable items, including but not limited to the following: bits,
bulbs, replacement blades, alkaline batteries, filters, sandpaper, taps, dies, screw extractors, bolt-outs,
safety glasses, gloves or other cloth products, plastic hand boxes and portable metal chests, garage floor
and wall cabinets.
*
This warranty does not cover expendable parts (if supplied) that can wear out from normal use within the
warranty period, including but not limited to bits, taps, dies, bulbs, replacement blades, alkaline batteries,
filters, belts, sandpaper, pads, bonnets, abrasion discs, grinding wheels, contact tips, nozzles, inflation
needles, trimmer line and spark plugs.
RETAIL SALES WARRANTIES
NOTE: Coverage durations stated in the Limited Warranties below reflect those that apply to the majority of models for
the product type. However, Limited Warranty durations may vary from those stated below. Check product package or
instructions for precise length of coverage.
HAND TOOLS
1.
Craftsman Hand Tools labeled HAND TOOL
FULL WARRANTY in warranty header
CRAFTSMAN HAND TOOL FULL WARRANTY
If this Craftsman hand tool ever fails to provide complete
satisfaction, it will be repaired or replaced free of charge.
This warranty does not cover expendable parts that can
wear out from normal use within the warranty period. *
WARRANTY SERVICE
To obtain warranty coverage, return the product to the
retailer from which it was purchased for free repair or
replacement.
2.
- Accu-cut
- Hacksaws
- Handi-Cut
- Utility Knives
- Snips
- Bolt Cutters
CRAFTSMAN HAND TOOL FULL WARRANTY
If this Craftsman hand tool ever fails to provide complete
satisfaction, it will be repaired or replaced free of charge.
This warranty does not cover expendable parts that can
wear out from normal use within the warranty period. *
WARRANTY SERVICE
To obtain warranty coverage, return the product to the
retailer from which it was purchased for free repair or
replacement.
3.
- MicroTork Torque Wrenches
- DigiClick Torque Wrenches
CRAFTSMAN LIMITED WARRANTY
FOR ONE YEAR from the date of sale, this product is
warranted against defects in material or workmanship.
WITH PROOF OF SALE, a defective product will receive free
repair or replacement at option of seller. If this product
needs re-calibration within ninety (90) days from the date
of purchase, it will be re-calibrated free of charge. After 90
days you must pay for re-calibration.
This ONE YEAR warranty is void if this product is ever used
while providing commercial services or if rented to another
person. For 90 DAY commercial and rental use terms, see
the Craftsman warranty web page.
WARRANTY SERVICE
To obtain warranty coverage, return a defective product
with proof of sale to the retailer from which it was
purchased for free repair or replacement at option of
seller.
Beam Torque Wrenches
CRAFTSMAN HAND TOOL FULL WARRANTY
If this Craftsman hand tool ever fails to provide complete
satisfaction, it will be repaired or replaced free of charge.
WARRANTY SERVICE
To obtain warranty coverage, return the product to the
retailer from which it was purchased for free repair or
replacement.
Electronic Torque Wrenches
CRAFTSMAN LIMITED WARRANTY
FOR NINETY (90) DAYS from the date of sale, this product
is warranted against defects in material or workmanship.
WITH PROOF OF SALE, a defective product will receive free
repair or replacement at option of seller. If this product
needs re-calibration within ninety (90) days from the date
of purchase, it will be re-calibrated free of charge. After 90
days you must pay for re-calibration.
WARRANTY SERVICE
To obtain warranty coverage, return a defective product
with proof of sale to the retailer from which it was
purchased for free repair or replacement at option of
seller.
4.
Tap and Die Sets
CRAFTSMAN HAND TOOL FULL WARRANTY
If this Craftsman hand tool ever fails to provide complete
satisfaction, it will be repaired or replaced free of charge.
This warranty does not cover the taps and dies, which are
expendable parts that can wear out from normal use
within the warranty period.
WARRANTY SERVICE
To obtain warranty coverage, return the product to the
retailer from which it was purchased for free repair or
replacement.
5.
- Straight Claw Rip Hammers
- Replacement Cap Hammers
CRAFTSMAN HAND TOOL FULL WARRANTY
If this Craftsman hand tool ever fails to provide complete
satisfaction, it will be repaired or replaced free of charge.
This warranty does not cover the replacement caps, which
are expendable parts that can wear out from normal use
within the warranty period.
WARRANTY SERVICE
To obtain warranty coverage, return the product to the
retailer from which it was purchased for free repair or
replacement.
6.
Tubing Cutters
CRAFTSMAN HAND TOOL FULL WARRANTY
If this Craftsman hand tool ever fails to provide complete
satisfaction, it will be repaired or replaced free of charge.
This warranty does not cover the cutting wheels, which are
expendable parts that can wear out from normal use
within the warranty period.
WARRANTY SERVICE
To obtain warranty coverage, return the product with
proof of sale to the retailer from which it was purchased
for free replacement.
7.
Tape Measures
CRAFTSMAN LIMITED WARRANTY
FOR ONE YEAR from the date of sale, this product is
warranted against defects in material or workmanship.
WITH PROOF OF SALE, a defective product will be replaced
free of charge.
WARRANTY SERVICE
To obtain warranty coverage, return a defective product
with proof of sale to the retailer from which it was
purchased for free replacement.
8.
Craftsman Evolv Hand Tools
CRAFTSMAN EVOLV HAND TOOL LIFETIME LIMITED
WARRANTY
FOR AS LONG AS IT IS USED from the date of sale, this
Craftsman Evolv hand tool is warranted against defects in
material and workmanship.
WITH PROOF OF SALE, a defective product will be replaced
free of charge.
This warranty does not cover expendable parts that can
wear out from normal use within the warranty period. *
WARRANTY SERVICE
To obtain warranty coverage, return a defective product
with proof of sale to the retailer from which it was
purchased for free replacement.
9.
Craftsman Multi-Tool
CRAFTSMAN LIFETIME LIMITED WARRANTY
FOR AS LONG AS IT IS USED from the date of sale, this
product is warranted against defects in material or
workmanship.
WITH PROOF OF SALE, a defective product will be replaced
free of charge.
This warranty does not cover the carrying pouch, which is
an expendable part that can wear out from normal use
within the warranty period.
WARRANTY SERVICE
To obtain warranty coverage, return the product with
proof of sale to the retailer from which it was purchased
for free replacement
10.
- Torpedo Digital Levels
- Standard Digital Levels
- Bar Clamps
CRAFTSMAN LIMITED WARRANTY
FOR ONE YEAR from the date of sale, this product is
warranted against defects in material or workmanship.
WITH PROOF OF SALE, a defective product will be replaced
free of charge.
This ONE YEAR warranty is void if this product is ever used
while providing commercial services or if rented to another
person. For 90 DAY commercial and rental use terms, see
the Craftsman warranty web page.
WARRANTY SERVICE
To obtain warranty coverage, return a defective product
with proof of sale to the retailer from which it was
purchased for free replacement.
11.
Automotive Specialty Tools
CRAFTSMAN HAND TOOL FULL WARRANTY
If this Craftsman hand tool ever fails to provide complete
satisfaction, it will be repaired or replaced free of charge.
This warranty does not cover expendable parts that can
wear out from normal use within the warranty period. *
WARRANTY SERVICE
To obtain warranty coverage, return the product to the
retailer from which it was purchased for free repair or
replacement.
12.
Craftsman Hand Tools NOT labeled HAND
TOOL FULL WARRANTY in warranty header
CRAFTSMAN LIMITED WARRANTY
FOR ONE YEAR from the date of sale, this product is
warranted against defects in material or workmanship.
WITH PROOF OF SALE, a defective product will be replaced
free of charge.
This warranty does not cover expendable parts that can
wear out from normal use within the warranty period. *
WARRANTY SERVICE
To obtain warranty coverage, return a defective product
with proof of sale to the retailer from which it was
purchased for free replacement.
*
This warranty does not cover expendable parts (if supplied) that can wear out from normal use within the
warranty period, including but not limited to bits, bulbs, replacement blades, alkaline batteries, filters,
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