STEINEL Heat Tool Warranty
Limited Warranty
STEINEL warrants that STEINEL brand heat tools are free from defects in materials and
workmanship. The warranty for STEINEL heat tools is one year from the date of original
purchase.
Products failing to give satisfactory service must be returned to STEINEL for diagnosis
and evaluation. Tools found to have failed due to defective materials or workmanship will
be repaired or replaced at STEINELs election and expense.
Consumable products are not covered by any warranty. Consumables are products
reasonably expected to be used up or damaged during use, as well as products
with a shelf life, such as certain glues. Note that while heating elements are
consumable products, STEINEL DOES warrant them for one year under normal
use, which for heating elements is defined as up to 500 hours of operation.
STEINEL does NOT warrant any product or part subject to abnormal use or abuse.
Specifically excluded from warranty are tools that have been misused, modified, mounted
on machinery/equipment, opened or repaired by anyone other than STEINEL, and products
that have been worn by continuous or production service use. STEINEL does not
provide any warranty for tools which have been improperly maintained, neglected, or
subject to unreasonable conditions or use.
STEINEL shall NOT be liable for any incidental or consequential costs or damages arising
from the use of the product or incurred by the purchaser or others, including but not limited
to lost sales, profits, business opportunities, goodwill, interruption of business, failure
to deliver and any other damage or injury. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
This warranty is your exclusive remedy and is in place of all other rights and remedies.
You may have other rights which vary from state to state or country.
Please contact STEINEL for an RGA prior to returning any product for warranty claim.
Have ready your proof of purchase and complete information regarding conditions of use
and difficulties experienced.
STEINEL America Inc.
9051 Lyndale Avenue South
Bloomington, MN 55420
Tel.: 952-888-5950
Fax: 952-888-5132
Toll free: 1-800-852-4343
E-mail: sales@steinel.net
Visit our website: www.steinel.net