Cox Mini Box User Manual
MINI
BOX
User’s Manual
Version 2 | Updated: 10/15
©2015 Cox Communications, Inc.
MINI BOX
Table of Contents
Chapter 1: Introduction ................................................ 3
About This Manual ............................................................................................................ 3
Chapter 2: Installing & Activating Your mini box.... 4
Connecting Your mini box ............................................................................................. 4
Activating Your mini box ................................................................................................ 5
The Connectivity Test ...................................................................................................... 5
Software Update Check ................................................................................................. 6
Mini box Activation ........................................................................................................... 7
Chapter 3: Program Guide Overview......................... 8
Navigation ............................................................................................................................ 9
About the Remote Control ............................................................................................ 11
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Chapter 4: Getting Started ......................................... 12
Watch Live Television ...................................................................................................... 13
Change Channels .............................................................................................................. 13
View Basic Program Information ................................................................................ 13
View Detailed Program Information .......................................................................... 13
Open the Main Menu ........................................................................................................ 14
Chapter 5: The Guide ................................................... 15
Using the Guide ................................................................................................................. 16
Launch the Guide .............................................................................................................. 16
Use the Guide to Find Available Programs ............................................................. 16
Get More Information ...................................................................................................... 16
Watch a Program or Channel ....................................................................................... 17
Scroll Through the Guide ............................................................................................... 17
Exit the Guide ..................................................................................................................... 17
About the Info Banner .................................................................................................... 17
Info Banner on Channel Change ................................................................................. 17
Info Banner While Watching Live Television .......................................................... 17
Switch Programs from the Info Banner .................................................................... 18
Change Channels from the Info Banner ................................................................... 18
Close the Info Banner ...................................................................................................... 18
Service Messages .............................................................................................................. 18
Banner Icons ....................................................................................................................... 19
Chapter 6: Settings ...................................................... 20
Parental Controls and Program Ratings ................................................................... 21
Set a Parental Control PIN ............................................................................................. 21
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Edit Parental Control PIN ............................................................................................... 21
Restrict Access to Programming ................................................................................ 22
Temporarily Unlock .......................................................................................................... 22
Lock Channels .................................................................................................................... 23
Lock Ratings ....................................................................................................................... 23
Lock Content Advisories ................................................................................................ 24
Block Titles .......................................................................................................................... 24
Closed Captioning ............................................................................................................ 25
Set Closed Captioning Status ...................................................................................... 25
Closed Captioning Options ........................................................................................... 25
Set Analog Service ........................................................................................................... 26
Set Digital Service ............................................................................................................ 26
Set Text Style ...................................................................................................................... 26
Set Text Size ........................................................................................................................ 27
Set Text Color ..................................................................................................................... 27
Set Text Opacity ................................................................................................................ 27
Set Text Character Edge ................................................................................................ 28
Set Background Color ..................................................................................................... 28
Set Background Opacity ................................................................................................ 29
Set Closed Captioning Window Color ...................................................................... 29
Set Closed Captioning Window Opacity ................................................................. 30
Language Options ............................................................................................................ 30
Set Audio Language ........................................................................................................ 30
Set the Guide Language ................................................................................................. 31
Banner Duration ................................................................................................................ 31
Power On Channel ............................................................................................................ 31
Audio & Video .................................................................................................................... 32
Set Volume Control .......................................................................................................... 32
Set Video Output Format .............................................................................................. 33
Restore Audio & Video Defaults .................................................................................. 34
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Chapter 7: Customer Support .................................... 35
Access Customer Support ............................................................................................. 36
Technical Support ............................................................................................................. 36
Self-Test ................................................................................................................................ 37
Channel Scan ...................................................................................................................... 38
View the Use Agreement ............................................................................................... 38
View the Cox Privacy Policy ......................................................................................... 38
Chapter 8: Error Messages .......................................... 39
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CHAPTER
1
Welcome to your new mini box™ manual. This manual covers everything you need to know
about setting up your mini box and using the mini box guide:
• Installing and Activating Your mini box
• Using the Remote Control
• Tuning to Programs
• Displaying the Info and Channel Banners
• Launching and Using the Guide
• Using Parental Controls
• Changing Other Settings
• Common Error Messages
About This Manual
3
CHAPTER
Installing and Activating Your mini box
2
Follow these steps to connect and activate your new mini box.
CONNECTING YOUR MINI BOX
1
Connect the mini box to the cable outlet by disconnecting the cable from the back of the TV
and connecting it to the back of the mini box.
2
Connect the mini box to your TV.
If you have a Standard Definition TV:
• Use the coaxial cable in your installation kit. Connect one end of the cable to back of the
mini box and the other end to the “Cable In/RF In” input on the back of your TV.
If you have a High-Definition TV:
• Use the HDMI cable in your installation kit. Connect one end of the HDMI cable to the back of
the mini box and the other end to the HDMI port on the back of your TV.
3
Plug in your mini box.
• Connect the power cord to the back of your mini box and then plug the other end into a
power outlet or surge protector.
4
Turn on your TV.
If you have a Standard Definition TV:
• Turn on your TV and tune it to channel 3 or 4.
If you have a High-Definition TV:
• Turn on your TV and make sure your TV’s input is set to HDMI
Complete the mini box Activation Process.
5
• The mini box Activation Process will begin automatically with a self-check of the mini box. You
will not need to take action during the Activation Process unless troubleshooting is needed.
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ACTIVATING YOUR MINI BOX
Your mini box begins activating as soon as you plug in the mini box. You can follow the
Activation Process on-screen but you won’t need to take any action unless there are problems.
The first thing you see when activation begins
is the Welcome Screen.
User’s Manual
After the Welcome Screen displays, your
mini box will perform a self-test to check
for connectivity and for any necessary
software updates.
THE CONNECTIVITY TEST
The Connectivity Test checks to make sure that your mini box can connect to Cox’s servers.
If your mini box cannot connect to the servers, a message displays asking you to check your
connections. Using the self-install instructions, check the back of your mini box and your
wall outlet to ensure your mini box is connected correctly and that all cables are secure.
Once you’ve checked your connections, press SELECT on your remote control to retry the
Connectivity Test.
If the Connectivity Test fails a second time, call Cox Customer Support for assistance.
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SOFTWARE UPDATE CHECK
After a successful Connectivity Test, the
Self-Test checks to see if there are any
software updates available for the mini box.
If a software update is detected, the update
is downloaded and installed. The mini box
automatically reboots after the software
update has been installed.
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Once the mini box has rebooted, the
Activation Process continues automatically.
If no software update is needed, then the
Self-Test completes and the Activation Process
continues automatically.
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MINI BOX ACTIVATION
Once the Self-Test is complete your mini box
automatically begins activating.
When activation is complete, your mini box
is tuned to the first channel in the channel
lineup. You’re ready to watch TV!
Note: You may want to program your remote
control to control your TV now. Follow the
simple instructions on the back of your
remote to program it.
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CHAPTER
Program Guide Overview
3
Welcome to your new Program Guide. The simple guide navigation makes it easier to find the
programming you want when you want it.
The starting point for everything in the Program Guide is the Main Menu, which is launched by
pressing the MENU button. From there, you can browse the TV listings, change your settings
or see the Customer Support options.
Once in the Program Guide, navigating your choices is as simple as pressing the UP, DOWN,
LEFT and RIGHT arrows.
You can get to TV listings without going through the Main Menu by pressing the GUIDE
shortcut key on the remote control. You can also browse channel listings without leaving the
show you are watching by pressing the INFO button on the remote control. An INFO Banner
will appear across the bottom of the screen that lets you find out what is playing on other
channels or later in the day. Simply press the UP, DOWN, LEFT and RIGHT arrows to navigate.
For more information on INFO Banners, see View Basic Program Information in “Chapter 4:
Getting Started.”
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NAVIGATION
When in the Guide, use the UP or DOWN arrows or the CHANNEL UP or CHANNEL DOWN
buttons to scroll through the listings.
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Press the arrow keys on the remote to navigate through the Guide.
On the Settings and Customer Support menus, arrows in the yellow highlight bar let you know
that you can move up or down in the list, and right or left between cards. Use the UP and
DOWN arrows to scroll through lists and the RIGHT and LEFT arrows to move between cards.
Arrows on and around the highlight bar show when you can move up
and down as well as right and left between cards.
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MINI BOX
User’s Manual
An actionable item has a SELECT button at the end of the highlight bar. An icon or
When an item is actionable — such as changing a setting — the right end of the yellow highlight
bar will show a SEL button. Press SELECT to confirm, or press UP or DOWN arrows to move to
the next choice in the list. A black dot or icon appears at the right end of the yellow highlight
bar when SELECT is pressed, indicating your choice has been registered.
black dot indicates the selected choice.
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ABOUT THE REMOTE CONTROL
The image below shows the Cox remote and highlights the buttons that are discussed in this
manual. Your remote control may appear di erent, but button functions remain the same.
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Turn on or o the television
POWER
GUIDE
Open the guide with
one press
SELECT
Select the highlighted item
ZOOM
Zoom and stretch video
CC
Turn on or o closed captions
LAST
Returns to the last channel
or the previous screen
COX MENU
One-touch access to the Main Menu
INFO
Get more information about programs
ARROW KEYS
Moves the highlight
EXIT
Exit the current screen
PG/CH UP/DN
In the Guide, scroll up or down one
page. When viewing TV, move to
next or previous channel
NUMBER PAD
Enter channel numbers and PIN
directly with the remote control
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CHAPTER
4
This chapter discusses how to watch live television, learn more about the program you are
watching, change channels and open the Main Menu.
Getting Started
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WATCH LIVE TELEVISION
With your television and mini box turned on, use the number (0–9) buttons to tune directly
to a channel. Press SELECT to go directly to the channel. Otherwise, the desired channel will
tune in a second or two.
CHANGE CHANNELS
Tune to dierent channels by pressing the CHANNEL UP or CHANNEL DOWN button. You can
also tune to dierent channels using the number (0–9) buttons.
VIEW BASIC PROGRAM INFORMATION
Press the INFO button once to see basic
information about the current program.
A Channel Banner appears at the bottom
of the screen with the program title, a brief
description of the program, its start and
end time, program rating information, channel
number, and time/date information. Program
Guide symbols such as the show’s rating
also display.
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Press the Info button once to see basic information about a show.
VIEW DETAILED PROGRAM
INFORMATION
You can see extended program information by
pressing the INFO button a second time.
Press the Info button a second time to see full details.
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