COX CORTELCO 2700 Instruction Manual
CORTELCO 2700 Single-Line / Multi-Feature Set
Instruction Manual
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Table of Contents
Why VoiceManagerSM with Cortelco Phones? ........................................................ 2
Cortelco 2700 Set Features ...................................................................................... 3
Telephone Set Part Identification ............................................................................. 4
Installation and Quick Setup Tips ............................................................................ 5
Telephone Set Buttons .............................................................................................. 6
Telephone Set Features............................................................................................. 7
Using the Directory .................................................................................................... 9
Voice Portal ............................................................................................................... 11
Voice Mail.................................................................................................................. 11
Caller ID Features ..................................................................................................... 12
VoiceManager — Feature Descriptions .................................................................. 14
VoiceManager — Most Frequently Used Features ................................................15
Troubleshooting Guide ........................................................................................... 16
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Cortelco 2700 / Single-Line / Multi-Feature Set
Why VoiceManagerSM with Cortelco Phones?
• Total cost of ownership savings with Cox
• Total exibility to your business needs
• One vendor to call to support voice and equipment needs
• Cox Business VoiceManager has more features than most phone systems
• VoiceManager features are NETWORK-BASED
- Can be accessed from anywhere (Voice Portal and My Account control)
- Most features can be controlled from the sets with
- Customer benets from feature upgrades on VoiceManager platform
- Our strongest feature solutions are:
- Business Continuity
- Personal Mobility
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Cortelco 2700 Set Main Features
• Caller ID with Call Waiting
• 99 Caller ID Memory
• Wide-angle LCD screen
• Voice Mail Indication
• Mute/Hold
• On-Hook Pre-dial
• Directory Name Match
• 10 Direct Memories
• Flash/Redial
• Speakerphone
• 2.5mm/RJ-type Headset Jack
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2700 Telephone Set Part Identification
1 2 3 4 5 6 7 8 9
29
28
27
26
1 Menu Button
2 7-10-11 Button
3 Directory Button
4 Save Button
5 Message Lamp
6 Multi-angle LCD
7 Delete Button
8 Contrast Button
9 Dial Button
10 Voice Mail Button
11 Review Up/Down Button
12 Directory/Logo Strip
13 Five Auto Memory Buttons
14 Shift Button
15 Redial Button
16 Headset Jacks
2122232425
17 Flash Button (use to
access VoiceManager
SM
Transfer/Hold/Music On
Hold feature
18 Headset Button w/LED
19 Release Button
20 Mute Button w/LED
21 Hold Button w/LED
22 Pause Button
23 Speaker Button w/LED
24 Edit Button
25 Volume Up/Down Button
26 Handset Jack
27 Speaker
28 Handset Hook
29 Hook Switch
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11
12
13
14
15
16
17
18
19
20
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Installation and Quick Setup Tips
The following are quick setup instructions for the phone:
1. Press MENU option button down for three seconds to enter program mode.
2. Press MENU to leave Language as English.
3. Enter your Area Code and press MENU.
4. Press MENU to skip the second Area Code option.
5. Press MENU to leave the LDS Code as 1.
6. Press MENU to skip setting the time (Caller ID will set the time when the
phone gets a call).
7. Press MENU to skip Flash timer set at 600ms.
8. Press MENU to skip Ringer Cadence, default is 3.
9. Press MENU to skip Ringer volume, default is 5.
10. Enter the voice mail access number then, press MENU. (See below.)
11. Press MENU to skip the #3 Pause.
12. Press MENU to skip the VM password.
13. Press MENU to skip hold mode.
14. Press MENU to skip release mode.
15. Press MENU to skip SDT Time.
16. Press MENU one last time and your quick setup is complete.
Always remember you can hold MENU down for three seconds, then press
MENU the corresponding amount of times as the number above to reach the
desired feature to adjust.
Example: To change the ringing volume on line 1, hold down MENU for three
seconds then, press MENU 13 times. From here you can use the up and down
arrow to adjust the volume.
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