Cox Business Security Quick Start Guide

Cox Business Security Suite

Quick Start Guide

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Welcome to Cox Business Security Suite:

Thank you for choosing Cox Business Security Suite Powered by McAfee.
Cox Business Security Suite is a simple, efficient and reliable way to protect your
business 24/7, so you’ll never have to worry about disruption to your network.

This Quick Start Guide will assist you in getting set up, so you can stop worrying about
possible software viruses and focus on the most important thing: running your business.

For any additional information not covered within this guide, please contact your
Cox Business Representative at 1-877-935-7038 or visit www.cox.com.

Thanks again for your business.

Sincerely,
Your Cox Business Team

®

Cox Business Security Suite

Table of Contents:

Part One: First-Time Access to MyAccount

Part Two: Accessing Cox Business Security Suite . . . . . . . . . . . . . . . . . . . . . . 4

Part Three: Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Part Four: Uninstalling Cox Business Security Suite . . . . . . . . . . . . . . . . . . . . 10

Part Five: Additional Help and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Part One: First-Time Access to MyAccount

In order to install Cox Business Security Suite you must have a MyAccount Profile.
If you already have a MyAccount Profile, please go to Part Two of this guide.

First-Time Access to MyAccount

1. Go to: https://myaccount.coxbusiness.com and click on the new user link.

2. Follow instructions on the Online Account Management screen.

3. You will receive a welcome e-mail from [e-mail].

4. In the e-mail you will receive your username and password.

5. Click on the embedded link within the e-mail to complete the
registration process.

6. Click on Go to Login Page in the center of the screen.

7. Look for “Welcome to your new Cox Business Services — MyAccount.”

NOTE: You will be prompted to change the default password.

8. Complete the personalized secret question and answer.

NOTE: The answer must be between 5 and 20 characters in length.

9. Complete the contact options and preferences information.

10. Click on Save.

11. You have now successfully logged onto the Cox Business Security Suite
MyAccount screen.

3

To Change Your Password

1. Click on the Change Password link located on the top of the page under
your login name.

2. Enter the current or default password in the Current Password section.

3. Enter the new password in the New Password section.

4. Re-enter the new password in the Confirm New Password section.

Your password must meet the following requirements:

• Must fall between 8 and 24 alphanumeric characters long.

• Must include at least one letter and one number.

• May include punctuation characters.

• May not include or form the word “password.”

• May not be your username.

NOTE: For security purposes, it is suggested that you frequently update

your password and do not share it with anyone.