CounterPath Bria Android Tablet Edition 3.1 User Manual
Bria Android Tablet Edition
User Guide
CounterPath Corporation
CounterPath Corporation
Suite 300, One Bentall Centre
505 Burrard Street, Box 95
Vancouver, BC V7X 1M3
Tel: 604.320.3344
sales@counterpath.com www.counterpath.com
© 2014 CounterPath Corporation. All rights reserved.
This document contains information proprietary to CounterPath Corporation, and shall not be used for
engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath
Corporation. The content of this publication is inten de d to demon s trate typ ica l uses an d cap abilities of the Bria
Android Tablet Edition application from CounterPath Corporation. CounterPath makes no warranty regarding
the content of this document, including—but not limited to—implied warranties of fitness for any particular
purpose. In no case will CounterPath, its employees, officers or directors be liable for any incidental, indirect or
otherwise consequential damage or loss that may result after the use of this publication.
CounterPath and the logo are trademarks of CounterPath Corporation.
This manual corresponds to Bria Android Tablet Edition version 3.1.0.
Google and Android are trademarks of Google Inc.
SILK is a registered trademark of Skype Inc.
All other trademarks are the trademarks of their respective owners.
Rev 2
June 2014
Content s
About Bria Android Tablet Edition ..............................................................................................1
Configuring Bria...........................................................................................................................3
Getting Ready .........................................................................................................................3
Setting up................................................................................................................................4
Setting up Presence and Instant Messaging............................................................................7
Widget.....................................................................................................................................10
Adding Facebook Friends.......................................................................................................11
Making Phone Calls......................................................................................................................13
Starting and Quitting Bria.......................................................................................................13
Placing a Bria Call..................................................................................................................14
Handling Incoming Calls........................................................................................................16
Handling One Established Call...............................................................................................17
Recording Calls.......................................................................................................................19
Placing a Second Bria Call .....................................................................................................21
Handling Two Established Calls.............................................................................................23
Unattended (Basic) Transfer...................................................................................................24
Attended Transfer ...................................................................................................................27
Conference Call ......................................................................................................................27
History ....................................................................................................................................28
Handling Video Calls..............................................................................................................29
Accessing Voicemail ..............................................................................................................31
Presence and Instant Messaging ...................................................................................................33
Sending an IM.........................................................................................................................34
Sending an SMS......................................................................................................................36
Receiving an IM and SMS......................................................................................................38
Starting XMPP Group Chat....................................................................................................39
Viewing Others’ Status (Adding a Buddy).............................................................................41
Setting Your Own Status ........................................................................................................44
Responding to Buddy Requests..............................................................................................45
Settings..........................................................................................................................................47
Accounts .................................................................................................................................48
Preferences..............................................................................................................................55
Advanced Settings ..................................................................................................................58
Premium Features ...................................................................................................................63
Share .......................................................................................................................................64
A Troubleshooting........................................................................................................................66
B Dial Plans ..................................................................................................................................67
C Glossary.....................................................................................................................................69
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Bria Android Tablet Edition User Guide
1 About Bria Android Tablet Edition
Bria Android Tablet Edition is a SIP-based phone for an Android tablet. With Bria Android Tablet Edition
(Bria), you can use the Wi-Fi internet connection on your Android tablet to make and receive calls without
using your mobile data plan. In addition, you can use the mobile data connection for phone calls when you are
not in a Wi-Fi zone.
Standard Telephone Features
Bria Android Tablet Edition has all the standard telephone features, including:
• Call display and Voicemail indicator.
• Speakerphone, Mute and Hold.
• Call history – list of received, missed and dialed calls.
• Call transfer.
• Audio call recording.
• Three-way audio conference.
• Audio codecs G.711, G722, GSM, iLBC, SILK™, and OPUS, with an option to purchase codecs G.729a
and Adaptive Multi-Rate wideband (AMR-WB).
• Ringtones and contact avatars.
• Support for DTMF: the ability to enter numbers to use an auto attendant.
Advanced Features
• Video calls. Must be purchased separately as an in-app purchase.
• Presence and Messaging using the XMPP protocol and the SIP SIMPLE protocol. Must be purchased
separately as an in-app purchase.
• NAT traversal (STUN and ICE).
• Secure call signaling (TLS).
• Audio encryption (SRTP).
• Quality of Service (QoS).
• DNS SRV record lookups.
• Call quality statistic s .
• Application diagnostics (logging and log files uploading).
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Operating System
Your device must run on Android V3.2 or later.
Accessories
The following accessories are supported:
• Headset with microphone (including Bluetooth™): Bria uses the ear-piece and microphone on the headset.
• Headphones (no microphone): Bria uses the ear-piece on the headphone and the built-in microphone on the
Android tablet.
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Bria Android Tablet Edition User Guide
Indicates that there is a Wireless connection
2 Configuring Bria
W e strongly recommend that you perform your initial setup from within a “known” network, such as in
your enterprise or university campus Wi-Fi zone or within range of your home network (if you have
one) and not in a network such as an internet cafe.
2.1 Getting Ready
1. Set up Wi-Fi connection. From the main tablet screen, tap Settings > Wireless & networks, and look at the
Wi-Fi field:
• If it has a checkmark and a message such as “Connected to MyEnterprise”, then your tablet has a Wi-Fi
connection. Go to the next step.
• If it has no checkmark and the line “Turn on Wi-Fi”, then tap the field to turn on Wi-Fi and wait for the
message “Connected to MyEnterprise”
• If the message does not appear, tap Wi-Fi settings (the next field). On the Wi-Fi settings screen, tap the
desired network and complete the popup that appears. The message “Connected” will appear.
You can connect to as many networks as you want. Whenever you move into range of one of these
networks (and assuming you are not already connected elsewhere), you will automatically connect to
that network.
2. Set up mobile data connection (if applicable). From the main tablet screen, tap Settings > Wireless &
networks, and then tap Mobile networks. Make sure:
• Data enabled is On
3. Let Bria use mobile data when no Wi-Fi is available. To do so, launch Bria and go to Preferences and turn
on “Use When Available” and “Allow VoIP Calls”.
4. Obtain account information from your VoIP service provider.
• Your username, password and domain.
• Your au thorization name, if used by your service provider.
• Your voicemail number, if your service provider provides this service.
5. Tap the Bria icon on the tablet.
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Tap the icon.
The Accounts
screen appears.
Tap Add
Account.
Select your VoIP
Provider on the list.
Otherwise select
Generic SIP.
Complete the User
Details section and Voice
Mail section (optional)
with the information
provided by your service
provider.
When done, tap the Back
button. Then wait for the
account to register.
Tap the keypad icon. Then
enter a phone number and
click the Call icon
When you have successfully
registered, tap the Back key.
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2.2 Setting up
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Account Status
Set up the account in
the usual way, and tap
the Back button
Tap
Enable the account
This account is currently the
primary account
Status Meaning
The account is in the process of registering.
The account is enabled and registered for incoming and outgoing calls.
The account is enabled only for outgoing calls. (Accounts > Account Advanced > Incoming Calls is
turned off.)
The account is disabled. You can enable it; it will then automatically register.
The account is enabled but registration failed. Check that you entered your account credentials correctly.
Setting up Multiple Accounts
Bria Android Tablet Edition User Guide
You can set up more than one account if you have service from more than one VoIP service provider.
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On the Main screen, tap @ and choose the dial-out
account you want to use.
On the Accounts screen, long-tap the account you
want to use for the dial-out account, and tap Set
as Primary Account.
Setting the Primary Account
One account is always set as the primary account. This account is used by default for outgoing calls. You can
change the primary account or you can override it for one call (page 15). There are two ways to change the
account:
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Bria Android Tablet Edition User Guide
2.3 Setting up Presence and Instant Messaging
Presence and Messaging is a premium feature available as an in-app purchase. With Presence and Messaging,
you can share online status with your buddies (such as Available, Away, On the phone), and exchange instant
messages with them.
Bria supports the XMPP protocol and the SIP SIMPLE protocol. Y ou can create an XMPP account on Bria with
your Gmail or Facebook credentials to communicate with your buddies. To use a SIP account for Presence and
Messaging, make sure your VoIP service provider supports this service for SIP SIMPLE. Texting (sending
SMS) to PSTN phone numbers is also available if your VoIP service provider supports this service.
To use the Presence and Messaging feature for XMPP and/or SIP SIMPLE, you need to purchase the feature
from Google Play. To do so, go to Settings > Premium Features, and follow the prompt (see page 63 for details).
After the purchase, the Messages tab appears at the bottom of Bria. Then follow the steps below, depending on
the protocol you want to use.
For XMPP
T o use the Presence and Messaging feature for XMPP, you need to create an XMPP account with the credentials
such as Gmail or Facebook. As soon as your account is connected to an XMPP server, your buddies appear on
your Buddies list.
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Tap Add
Account
Complete the User Details section
Tap the Back key to go back
to the Account page.
Tap
Facebook
chat,
Google, or
XMPP.
Account status
Tap the Back key to
go back to the main
panel.
Go to
Settings >
Accounts.
Tap Contacts > Buddies to see who is online.
To add a new buddy, see page 41.
Make sure that the account
shows a checkmark.
Account Status
Status Meaning
The account is in the process of registering.
The account is connected to an XMPP server, and can be used to send and receive instant messages.
The account is disabled. You can open the account and enable it; it will then automatically connect.
The account is enabled but it is not connected. T o connect, tap the checkmark on the right.
If you do not want to use an account, you should disable it (rather than disconnecting). If you leave the
account disconnected (instead of disabled) it will automatically connect next time you start Bria.
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For SIP SIMPLE
Unregister your
SIP account to
make changes,
and then tap the
account.
Tap to enable IM and
Presence (and SMS if
applicable),then tap the
Back key.
T ap Contacts, and add buddies
(page 41).
Tap Settings > Accounts.
Tap the checkmark to register the SIP
account.
Tap Account
Specific Features
Tap the Back key to go back to the
main panel.
To use the Presence and Messaging feature for SIP SIMPLE, you need to change the setting on your SIP
account. Then add a new buddy to see other people’s presence (see page 41). If you are new to Bria and have
not set up your SIP account for making phone calls yet, it will be easier to set up Bria as a phon e first (see
page 4), then follow the steps below.
Bria Android Tablet Edition User Guide
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Hold down the icon.
Bria widget on home screen
2.4 Widget
Bria has a widget which allows you quick access to each tab of Bria such as: Dial Pad, Contacts, History,
Messages and Settings. The widget does not show a badge for unread messages or missed calls.
To add the widget to the home screen, go to the widgets library on your device, look for Bria, hold down the
Bria icon and drop it on to the Home screen.
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Bria Android Tablet Edition User Guide
Tap OK to give Bria a permission
to access your Facebook account.
This pop-up appears only once.
Facebook Connect is turned on.
Go to Settings > Accounts. Tap to turn on Facebook Connect. Log in to Facebook if prompted.
To remove Facebook friends
from the contact list, turn it off.
Go to the Contact list and tap one of your Facebook friends.
Y ou can add phone numbers
or other fields to this contact.
The information you added
will remain on your device
even after you turn off
Facebook Connect.
All information coming
from Facebook will be
read only.
2.5 Adding Facebook Friends
On Bria, you can merge Facebook friends in the contacts list. After the merge, Bria’s contact detail page will
show the latest status of your friends posted on Facebook.
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3 Making Phone Calls
Default dial-out account
Status icon
Opens dialpad
Opens the Settings screen
The Menu button allows
you to quit Bria.
No account is registered. No call
can be made or received.
All accounts are registered.
Bria is ready.
The contacts tab is automatically populated with
contacts from your Android native contact list.
Bria’s contacts are continually synchronized with
your native contacts; adding, modifying or
deleting a contact from one list updates the other
list.
Accounts are enabled, but at least
one of them is not registered.
3.1 Starting and Quitting Bria
Tap the Bria icon to start Bria. After a few seconds, the Bria screen appears.
Bria Android Tablet Edition User Guide
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Tap the dialpad icon, and enter the phone number.
Backspace
To enter letters and symbols, tap on the call
field; the keyboard appears.
Tap
Tap the Contacts tab, and search for the contact .
Tap the desired phone number
If phone numbers from your contact list need to be
modified (for example, to remove extra characters such
as +), you can set up a dial plan. See page 67.
3.2 Placing a Bria Call
You can place a Bria call unless you are already o n a native call or already on two Bria calls.
Using the Dialpad
From the Bria Contact List
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Bria Android Tablet Edition User Guide
On the Contact Detail page: Long-tap the Call icon, then
choose the account.
This account will be used only for this call. To
permanently change the account, see page 5.
On the keypad: Dial a phone number, long-tap the
call button, and tap the account you want to use.
The “Network Quality Issues“ Message
This message appears if there is network congestion or a poor quality Wi-Fi signal. Try moving closer to your
Wi-Fi access point.
Making a Call from another Account
If you have more than one account enabled, you can change the account to use on a given phone call.
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Tap to accept or
decline the call
3.3 Handling Incoming Calls
When Bria Is in the Background
If you receive an incoming call when Bria is in t he ba ckgrou nd, Bria will au tomati cally come to the foregro und
so you can handle the call.
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Bria Android Tablet Edition User Guide
Mute or unmute
the active call
Tap to show a
keypad in order to
enter numbers, for
example, when
choosing menu
items such as
“enter 1 for
customer support”.
Enable or disable Speakerphone for
the active call, or choose other audio
output options if connected. To use a
bluetooth device, Use Bluetooth under
Preferences must be turned on.
Hold or release
hold on the
active call.
Transfer a call
(blind transfer)
Place a second phone call, or transfer a
call after talking to the second person
Record the active call
Video call
To access the Contacts
tab, tap the Android
Back button. The call is
minimized; see below.
Send SMS to
the person you
are talking to.
View live statistics of the
current call. This is a shortcut
to Settings > Advanced
Settings > Call Statistics.
3.4 Handling One Established Call
Call in Foreground
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Mute or unmute
the active call
Enable or disable Speakerphone for
the active call
Tap the bar to go back to the in-call screen.
Call in Background (Minimized)
You can stil l work with the calls in this mode.
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3.5 Recording Calls
Tap Record
You can pause recording by stopping recording
and then starting again. Both recording sessions
are saved in one file.
Recording also stops
automatically when you
end the call
Bria Android Tablet Edition User Guide
You can listen to the recording on the History screen on Bria. You can also access the recorded files using a file
explorer or a file manager. The recording is saved in the WAV format under the /sdcard/Bria folder of the
device.
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