Bria Android Tablet Edition
User Guide
CounterPath Corporation
CounterPath Corporation
Suite 300, One Bentall Centre
505 Burrard Street, Box 95
Vancouver, BC V7X 1M3
Tel: 604.320.3344
sales@counterpath.com www.counterpath.com
© 2014 CounterPath Corporation. All rights reserved.
This document contains information proprietary to CounterPath Corporation, and shall not be used for
engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath
Corporation. The content of this publication is inten de d to demon s trate typ ica l uses an d cap abilities of the Bria
Android Tablet Edition application from CounterPath Corporation. CounterPath makes no warranty regarding
the content of this document, including—but not limited to—implied warranties of fitness for any particular
purpose. In no case will CounterPath, its employees, officers or directors be liable for any incidental, indirect or
otherwise consequential damage or loss that may result after the use of this publication.
CounterPath and the logo are trademarks of CounterPath Corporation.
This manual corresponds to Bria Android Tablet Edition version 3.0.0.
Google and Android are trademarks of Google Inc.
SILK is a registered trademark of Skype Inc.
All other trademarks are the trademarks of their respective owners.
Rev 1
February 2014
Content s
About Bria Android Tablet Edition ..............................................................................................1
Configuring Bria...........................................................................................................................3
Getting Ready .........................................................................................................................3
Setting up................................................................................................................................4
Setting up Presence and Instant Messaging............................................................................7
Widget.....................................................................................................................................10
Adding Facebook Friends.......................................................................................................11
Making Phone Calls......................................................................................................................13
Starting and Quitting Bria.......................................................................................................13
Placing a Bria Call..................................................................................................................14
Handling Incoming Calls........................................................................................................16
Handling One Established Call...............................................................................................17
Recording Calls.......................................................................................................................19
Placing a Second Bria Call .....................................................................................................20
Handling Two Established Calls.............................................................................................22
Unattended (Basic) Transfer...................................................................................................23
Attended Transfer ...................................................................................................................25
Conference Call ......................................................................................................................25
History ....................................................................................................................................26
Handling Video Calls..............................................................................................................27
Accessing Voicemail ..............................................................................................................29
Presence and Instant Messaging ...................................................................................................31
Sending an IM.........................................................................................................................32
Sending an SMS......................................................................................................................34
Receiving an IM and SMS......................................................................................................36
Starting XMPP Group Chat....................................................................................................37
Viewing Others’ Status (Adding a Buddy).............................................................................39
Setting Your Own Status ........................................................................................................42
Responding to Buddy Requests..............................................................................................43
Settings..........................................................................................................................................45
Accounts .................................................................................................................................46
Preferences..............................................................................................................................52
Advanced Settings ..................................................................................................................55
Premium Features ...................................................................................................................60
Share .......................................................................................................................................61
A Troubleshooting........................................................................................................................63
B Dial Plans ..................................................................................................................................64
C Glossary.....................................................................................................................................66
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Bria Android Tablet Edition User Guide
1 About Bria Android Tablet Edition
Bria Android Tablet Edition is a SIP-based phone for an Android tablet. With Bria Android Tablet Edition
(Bria), you can use the Wi-Fi internet connection on your Android tablet to make and receive calls without
using your mobile data plan. In addition, you can use the mobile data connection for phone calls when you are
not in a Wi-Fi zone.
Standard Telephone Features
Bria Android Tablet Edition has all the standard telephone features, including:
• Call display and Voicemail indicator.
• Speakerphone, Mute and Hold.
• Call history – list of received, missed and dialed calls.
• Call transfer.
• Audio call recording.
• Three-way audio conference.
• Audio codecs G.711, G722, GSM, iLBC, SILK™, and OPUS, with an option to purchase codecs G.729a
and Adaptive Multi-Rate wideband (AMR-WB).
• Ringtones and contact avatars.
• Support for DTMF: the ability to enter numbers to use an auto attendant.
Advanced Features
• Video calls. Must be purchased separately as an in-app purchase.
• Presence and Messaging using the XMPP protocol and the SIP SIMPLE protocol. Must be purchased
separately as an in-app purchase.
• NAT traversal (STUN and ICE).
• Secure call signaling (TLS).
• Audio encryption (SRTP).
• Quality of Service (QoS).
• DNS SRV record lookups.
• Call quality statistic s .
• Application diagnostics (logging and log files uploading).
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Operating System
Your device must run on Android V3.2 or later.
Accessories
The following accessories are supported:
• Headset with microphone (including Bluetooth™): Bria Android Tablet Edition uses the ear-piece and
microphone on the headset.
• Headphones (no microphone): Bria Android Tablet Edition uses the ear-piece on the headphone and the
built-in microphone on the Android tablet.
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Bria Android Tablet Edition User Guide
Indicates that there is a Wireless connection
2 Configuring Bria
W e strongly recommend that you perform your initial setup from within a “known” network, such as in
your enterprise or university campus Wi-Fi zone or within range of your home network (if you have
one) and not in a network such as an internet cafe.
2.1 Getting Ready
1. Set up Wi-Fi connection. From the main tablet screen, tap Settings > Wireless & networks, and look at the
Wi-Fi field:
• If it has a checkmark and a message such as “Connected to MyEnterprise”, then your tablet has a Wi-Fi
connection. Go to the next step.
• If it has no checkmark and the line “Turn on Wi-Fi”, then tap the field to turn on Wi-Fi and wait for the
message “Connected to MyEnterprise”
• If the message does not appear, tap Wi-Fi settings (the next field). On the Wi-Fi settings screen, tap the
desired network and complete the popup that appears. The message “Connected” will appear.
You can connect to as many networks as you want. Whenever you move into range of one of these
networks (and assuming you are not already connected elsewhere), you will automatically connect to
that network.
2. Set up mobile data connection (if applicable). From the main tablet screen, tap Settings > Wireless &
networks, and then tap Mobile networks. Make sure:
• Data enabled is On
3. Let Bria use mobile data when no Wi-Fi is available. To do so, launch Bria and go to Preferences and turn
on “Use When Available” and “Allow VoIP Calls”.
4. Obtain account information from your VoIP service provider.
• Your username, password and domain.
• Your autorization name, if used by your service provider.
• Your voicemail number, if your service provider provides this service.
5. Tap the Bria icon on the tablet.
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Tap the icon.
The Accounts
screen appears.
Tap Add
Account.
Select your VoIP
Provider on the list.
Otherwise select
Generic SIP.
Complete the User
Details section and Voice
Mail section (optional)
with the information
provided by your service
provider.
When done, tap the Back
button. Then wait for the
account to register.
Tap the keypad icon. Then
enter a phone number and
click the Call icon
When you have successfully
registered, tap the Back key.
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2.2 Setting up
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Account Status
Set up the account in
the usual way, and tap
the Back button
Tap
Enable the account
This account is currently the
primary account
Status Meaning
The account is in the process of registering.
The account is enabled and registered for incoming and outgoing calls.
The account is enabled only for outgoing calls. (Accounts > Account Advanced > Incoming Calls is
turned off.)
The account is disabled. You can enable it; it will then automatically register.
The account is enabled but registration failed. Check that you entered your account credentials correctly.
Setting up Multiple Accounts
Bria Android Tablet Edition User Guide
You can set up more than one account if you have service from more than one VoIP service provider.
Setting the Primary Account
One account is always set as the primary account. This account is used by default for outgoing calls. You can
change the primary account or you can override it for one call (page 15). There are two ways to change the
account:
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On the Main screen, tap @ and choose the dial-out
account you want to use.
On the Accounts screen, long-tap the account you
want to use for the dial-out account, and tap Set
as Primary Account.
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2.3 Setting up Presence and Instant Messaging
Presence and Messaging is a premium feature available as an in-app purchase. With Presence and Messaging,
you can share online status with your buddies (such as Available, Away, On the phone), and exchange instant
messages with them.
Bria supports the XMPP protocol and the SIP SIMPLE protocol. Y ou can create an XMPP account on Bria with
your Gmail or Facebook credentials to communicate with your buddies. To use a SIP account for Presence and
Messaging, make sure your VoIP service provider supports this service for SIP SIMPLE. Texting (sending
SMS) to PSTN phone numbers is also available if your VoIP service provider supports this service.
To use the Presence and Messaging feature for XMPP and/or SIP SIMPLE, you need to purchase the feature
from Google Play. To do so, go to Settings > Premium Features, and follow the prompt (see page 60 for details).
After the purchase, the Messages tab appears at the bottom of Bria. Then follow the steps below, depending on
the protocol you want to use.
For XMPP
T o use the Presence and Messaging feature for XMPP, you need to create an XMPP account with the credentials
such as Gmail or Facebook. As soon as your account is connected to an XMPP server, your buddies appear on
your Buddies list.
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Tap Add
Account
Complete the User Details section
Tap the Back key to go back
to the Account page.
Tap
Facebook
chat,
Google, or
XMPP.
Account status
Tap the Back key to
go back to the main
panel.
Go to
Settings >
Accounts.
Tap Contacts > Buddies to see who is online.
To add a new buddy, see page 39.
Make sure that the account
shows a checkmark.
Account Status
Status Meaning
The account is in the process of registering.
The account is connected to an XMPP server, and can be used to send and receive instant messages.
The account is disabled. You can open the account and enable it; it will then automatically connect.
The account is enabled but it is not connected. T o connect, tap the checkmark on the right.
If you do not want to use an account, you should disable it (rather than disconnecting). If you leave the
account disconnected (instead of disabled) it will automatically connect next time you start Bria.
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For SIP SIMPLE
Unregister your
SIP account to
make changes,
and then tap the
account.
Tap to enable IM and
Presence (and SMS if
applicable),then tap the
Back key.
T ap Contacts, and add buddies
(page 39).
Tap Settings > Accounts.
Tap the checkmark to register the SIP
account.
Tap Account
Specific Features
Tap the Back key to go back to the
main panel.
To use the Presence and Messaging feature for SIP SIMPLE, you need to change the setting on your SIP
account. Then add a new buddy to see other people’s presence (see page 39). If you are new to Bria and have
not set up your SIP account for making phone calls yet, it will be easier to set up Bria as a phon e first (see
page 4), then follow the steps below.
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Hold down the icon.
Bria widget on home screen
2.4 Widget
Bria has a widget which allows you a quick access to each tab of Bria such as: Dial Pad, Contacts, History,
Messages and Settings. The widget does not show a badge for unread messages or missed calls.
To add the widget to the home screen, go to the widgets library on your device, look for Bria, hold down the
Bria icon and drop it on to the Home screen.
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Bria Android Tablet Edition User Guide
Tap OK to give Bria a permission
to access your Facebook account.
This pop-up appears only once.
Facebook Connect is turned on.
Go to Settings > Accounts. Tap to turn on Facebook Connect. Log in to Facebook if prompted.
To remove Facebook friends
from the contact list, turn it off.
Go to the Contact list and tap one of your Facebook friends.
Y ou can add phone numbers
or other fields to this contact.
The information you added
will remain on your device
even after you turn off
Facebook Connect.
All information coming
from Facebook will be
read only.
2.5 Adding Facebook Friends
On Bria, you can merge Facebook friends in the contacts list. After the merge, Bria’s contact detail page will
show the latest status of your friends posted on Facebook.
To merge your Facebook friends to Bria’s contact list, the official Facebook app must be installed on your
device.
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3 Making Phone Calls
Default dial-out account
Status icon
Opens dialpad
Opens the Settings screen
The Menu button allows
you to quit Bria.
No account is registered. No call
can be made or received.
All accounts are registered.
Bria is ready.
The contacts tab is automatically populated with
contacts from your Android native contact list.
Bria’s contacts are continually synchronized with
your native contacts; adding, modifying or
deleting a contact from one list updates the other
list.
Accounts are enabled, but at least
one of them is not registered.
3.1 Starting and Quitting Bria
Tap the Bria icon to start Bria. After a few seconds, the Bria screen appears.
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Tap the dialpad icon, and enter the phone number.
Backspace
To enter letters and symbols, tap on the call
field; the keyboard appears.
Tap
Tap the Contacts tab, and search for the contact .
Tap the desired phone number
If phone numbers from your contact list need to be
modified (for example, to remove extra characters such
as +), you can set up a dial plan. See page 64.
3.2 Placing a Bria Call
You can place a Bria call unless you are already on a native call or already on two Bria calls.
Using the Dialpad
From the Bria Contact List
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Bria Android Tablet Edition User Guide
On the Contact Detail page: Long-tap the Call icon, then
choose the account.
This account will be used only for this call. To
permanently change the account, see page 5.
On the keypad: Dial a phone number, long-tap the
call button, and tap the account you want to use.
The “Network Quality Issues“ Message
This message appears if there is network congestion or a poor quality Wi-Fi signal. Try moving closer to your
Wi-Fi access point.
Making a Call from another Account
If you have more than one account enabled, you can change the account to use on a given phone call.
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Tap to accept or
decline the call
3.3 Handling Incoming Calls
When Bria Is in the Background
If you receive an incoming call when Bria is in the back ground , Bria will au tomati cally come to the foregro und
so you can handle the call.
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Bria Android Tablet Edition User Guide
Mute or unmute
the active call
Tap to show a
keypad in order to
enter numbers, for
example, when
choosing menu
items such as
“enter 1 for
customer support”.
Enable or disable Speakerphone for
the active call, or choose other audio
output options if connected. To use a
bluetooth device, Use Bluetooth under
Preferences must be turned on.
Hold or release
hold on the
active call.
Transfer a call
(blind transfer)
Place a second phone call, or transfer a
call after talking to the second person
Record the active call
Video call
To access the Contacts
tab, tap the Android
Back button. The call is
minimized; see below.
Send SMS to
the person you
are talking to.
View live statistics of the
current call. This is a shortcut
to Settings > Advanced
Settings > Call Statistics.
3.4 Handling One Established Call
Call in Foreground
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Mute or unmute
the active call
Enable or disable Speakerphone for
the active call
Tap the bar to go back to the in-call screen.
Call in Background (Minimized)
You can stil l work with the calls in this mode.
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3.5 Recording Calls
Tap Record
You can pause recording by stopping recording
and then starting again. Both recording sessions
are saved in one file.
Recording also stops
automatically when you
end the call
Go to History tab.
The red dot indicates the call was recorded.
Tap the Play icon to listen to the recording. Bria launches a media player on the device.
Tap to delete the recording
Bria Android Tablet Edition User Guide
You can listen to the recording on the History screen on Bria. You can also access the recorded files using a file
explorer or a file manager. The recording is saved in the WAV format under the /sdcard/Bria folder of the
device.
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Place the call on hold
first, if desired
Tap Add call
To switch to the other person,
tap Swap
When the call connects, the first call is put
on hold. You are now speaking to the
second person.
Dial the number of the
second person
Tap the phone icon.
The second call is
dialed
3.6 Placing a Second Bria Call
When you are already on one Bria call, you can place a second Bria call using the dial pad, from your Contact
list, or from the History.
Using the Dialpad
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From the Contact List
Place the call on hold
first, if desired
Tap anywhere outside of controls
or tap the back button to leave the
in-call screen.
Tap to call. The
second call is
dialed.
Tap the Contacts tab and
search for a contact.
Place the call on hold
first, if desired
Tap anywhere outside of controls or
tap the back button to leave the incall screen.
Tap to call.
The second
call is dialed.
Tap the History tab
Bria Android Tablet Edition User Guide
From the History
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Switches to the other person.
Tap either bar to go back to the call screen.
Mute and Speaker are available at the top.
3.7 Handling Two Established Calls
Two Bria Calls in Foreground
Two Bria Calls in Background (Minimized)
You can access the Contacts or History tab as well as the Settings screen without putting your call on hold.
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Bria Android Tablet Edition User Guide
Place the call on hold,
if desired
Tap Transfer.
The keypad appears.
Dial the number of the
person to transfer to
Tap the arrow icon.
A call is placed to the transferee, and ends
on your side.
3.8 Unattended (Basic) Transfer
You can transfer the current Bria call to a second person without first talking to the second person.
Using the Dialpad
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Place the call on hold
first, if desired
Tap anywhere outside of controls
or tap the back button to leave the
in-call screen.
Tap to call. The
second call is
dialed.
Tap the Contacts tab and
search for a contact.
Place the call on hold
first, if desired
T ap anywhere outside of controls or
tap the back button to leave the incall screen.
Tap to call.
The second
call is dialed.
Tap the History tab
From the Contact List
From the History
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Bria Android Tablet Edition User Guide
Tap Transfer
Establish two calls
(page 20)
It does not matter which
call is live and which is
on hold
A message appears, and both calls end on
your side.
Tap Merge
The two calls are merged into a
conference between you and the two
other people
Tapping End Call ends the conference
and hangs up on both calls.
If desired, you can split the conference back into two separate calls.
The call appearing on the left will be the live call.
3.9 Attended Transfer
You can speak to the second person first then transfer the first person to them.
3.10 Conference Call
When you have two Bria calls established, you can merge the calls into a three-way conference call.
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Tap the History tab.
Incoming call
that was
answered
Missed
incoming call
Outgoing call
Tap to filter, if
desired.
Tap the desired item
Tap Save. The
contact is saved
on your native
contacts as well.
3.11 History
Adding a Contact from the History
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Bria Android Tablet Edition User Guide
Tap to stop sending your video. You will
still see video of the remote party.
Go to Contacts, and tap Video icon beside a softphone number.
You
Bria starts sending your video as soon as
the other party accepts your video call.
Switches cameras
Tap to remove video from both
ways. The call is back to audio-only.
Double-tap to
expand to full
video screen
3.12 Handling Video Calls
To use video on Bria, the Video Calls premium feature must be purchased (see page 60).
Placing a Video Call
Adding Video during an Audio Call
When you place a call using Dialpad, Bria makes an audio call. You can add video to the audio call by tapping
the video icon.
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During an Audio Call, tap the video icon to add video. Bria
starts sending your video.
Tap to stop sending your video. You will still be able to
see the other party’s video when the other party is ready.
To remove video from both ways, tap the video icon. The call
goes back to an audio call.
Receiving a Video Call
When the other party places a video call, you will see their video on Bria after you answer the call.
• You can start sending your video if desired by tapping the send icon on the top bar.
• If you do not want to receive the other party’s video during a call, tap the video icon. The call will be
switched to an audio call.
During a Video Call
During a video call, you can:
• transfer a video call. The transferred call will be place d as an audio call, a nd then both parties can ad d video
to the audio call.
• establish two video calls and merge them int o an audio conferernce call (no video conference call support ed
yet).
• record only audio of video calls.
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Bria Android Tablet Edition User Guide
The voicemail indicator
Swipe up to open notification
center.
Tap the voicemail icon on the top bar, and
then tap Call Voice Mail.
Or Tap the Keypad icon, and then tap the vm icon.
3.13 Accessing Voicemail
If your VoIP service provider provides a voicemail service, then incoming calls go to voicemail if:
• Bria is not running.
• You already have two Bria calls established.
There are two ways to access voice mail:
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Bria Android Tablet Edition User Guide
4 Presence and Instant Messaging
With Presence and M essaging, you c an share your o nline status (pre senc e) and exc hange instant messages with
the contacts who have a softphone number or an XMPP address. You can also send an SMS from a SIP account
to PSTN mobile phone numbers if your VoIP service provider supports this feature.
Presence and Messaging is available as an in-app purchase. Make sure your VoIP service provider supports SIP
SIMPLE before purchasing this option if you plan to use this feature over SIP SIMPLE. To purchase this option
and set up your Bria, see page 7.
Using Emoticons
Bria Android Tablet Edition displays the following set of emoticons.
Icon Typing Meaning
:) Happy
:)) Laughing
:-D Big grin
:-O Surprised
:-( Sad
:'( Crying
:-@ Evil
X-( Angry
;-( Winking
8-) Cool
:-P Tongue out
:-S Worried
:-| Speechless
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Tap the Messages tab, and then tap IM and Presence.
Tap a conversation or tap the + icon to select a buddy.
Type a message.
Tap the icon to send.
Select a buddy.
Canned
messages.
4.1 Sending an IM
You can send an instant message to your buddy . If you have no buddies, add someone as a buddy first (page 39).
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By Selecting a Contact
Tap the Contacts tab, and then tap Buddies.
Choose a buddy to send IM.
Type a message.
Tap the icon key to send.
Tap Send Instant Message. If it is a SIP buddy, tap Message icon beside a number.
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Tap the Messages tab, and then tap SMS.
Tap a conversation or tap the + icon to open a new SMS screen.
Type a message.
Tap the icon to send.
Type a name of your contact. Bria
suggests numbers that match what’s
entered.
4.2 Sending an SMS
You can send an SMS from your SIP account to mobile phone numbers if your VoIP service provider supports
this feature. Before sending an SMS, make sure SMS is enabled (ON) on Preferences and on your SIP account.
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By Selecting a Contact
Tap the Contacts tab.
Search for and tap the contact.
Type a
message,
and tap the
icon to
send.
Tap SMS.
This icon is for
sending IM.
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.Tap the notification icon.
Tap the
Message tab.
Or swipe up to open
notification center, and tap
the desired option.
4.3 Receiving an IM and SMS
An alert comes up when you receive an IM or SMS.
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Bria Android Tablet Edition User Guide
The green chat icon inducates the
group chat is active.
Tap a conversation to add messages, and see chat history.
Your messages appear on the right.
Names of current participants.
Tap the Messaging tab, then tap IM.
You can copy a message to the
device’s clipboard by a long-tap on a
message.
Deletes the session.
4.4 Starting XMPP Group Chat
You can host a group chat using your XMPP account on Bria when the following requirements are met:
• Your XMPP server must support Multi User Chat extension as defined in XEP-0045.
• All the clients must support XEP-0045. For example, users with the previous version o f the app cann ot joi n
a group chat.
• All the users must connect to the same XMPP server; in other words their XMPP accounts must have the
same domain.
How it Works
In a group chat, multiple participants can share messages. When a host starts a group chat, an invitation message
is sent to all the selected buddies. The buddies join the chat ei ther automatica lly or after acc epting the invitation
depending on the client they are using. If a buddy is offline or declines the invitation, the buddy will not be
placed into the group chat.
Once a group chat becomes available, the chat remains active until everyone lea ve s the chat. The participants
including the host can le ave the chat and come back later if the chat is still active. If there are undelivered
messages, Bria will download the messages from the XMPP server and display them in chat history. The chat
history will be saved locally on Bria so that the user can look at it even when the XMPP account is unregistered.
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Tap Messging, then IM.
Tap the icon to select a buddy.
As you add a buddy, an
invitation request is sent to
them.
You will see messages when they join or
leave the group chat.
Tap + to add more buddies.
Starting a Group Chat
You can invite up to 10 XMP P buddies; 11 people maximum in one chat including you.
• Buddies must be online (registered to the XMPP server); if their accounts are unregistered, they will not
receive your invitation and therefore cannot join the group chat.
• Once a group chat is held with participants, you cannot remove some of the participants.
Joining a Group Chat
You might get invited to a group chat. On Bria, the invitation message will come in to your XMPP acc ount as a
regular message. As soon as you receive the message, you are automatically placed into the group chat.
Leaving a Group Chat
Unregistering your XMPP account lets you leave all the active group chats.
Deleting a group chat on the Messages tab also le ts you l eave th e chat, bu t you wil l not b e able to come bac k to
the chat or view the chat history.
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Bria Android Tablet Edition User Guide
Tap Contacts > Buddies, then tap + icon.
If prompted, select an
account which the buddy
belongs to .
Enter a username. No
need to include the
domain name.
Tap XMPP buddy.
Tap Save. Your buddy
apppears in your Buddies
list.
4.5 Viewing Others’ Status (Adding a Buddy)
T o view someone’ s online status, you need to add this person as a buddy. A buddy must have an XMPP address
or a softphone number. An XMPP address and a softphone number are typically a username. For XMPP
accounts, your buddies are stored in an XMPP server, not in your local Android tablet contacts. This means the
name and presence of your buddies appear in your Buddies list (not in All Contacts) while your XMPP account
is connected. For SIP accounts, your buddies are stored in your local Android tablet contacts.
XMPP Accounts
Make sure your XMPP account is ON (connected to an XMPP server).
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Tap Contacts, and search for the contact.
Change the phone
type to Softphone.
Tap Presence and IM.
Tap a softphone number.
The domain is
automatically populated.
Tap Edit.
T ap Save. The person
appears both in your
Contacts and Buddies
lists.
SIP Accounts
To see someone’s online status, you can either add a new contact as a buddy, or edit an existing contact.
Editing an existing contact to see online status
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Adding a new contact as a buddy
Tap Contacts > Buddies, and tap the + icon.
Tap to change this
to Softphone. Enter
a softphone
number.
Tap Presence and
IM.
Tap a softphone number.
The domain name will be
populated.
Tap Save. The person
appears both in your
Contacts and Buddies
lists.
Tap SIP buddy.
Bria Android Tablet Edition User Guide
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Your buddies will see your status and custom note.
Your current status. Tap to change.
Tap a status.
Write a note to publish if you want.
4.6 Setting Your Own Status
When you start Bria, your online status becomes “Available”. When you make or receive a phone call, Bria
automatically updates your status to “On The Phone” if your online status is “Available” and no custom status
note is specified. You can change your status from “Available” to other statuses such as “Busy” or “Away”.
Once you change your status from “Available” or specify a custom status note, your status will remain as
specified until you switch yourself.
Presence
Status Meaning
Available
Away
Busy
Do Not Disturb
On The Phone
Appear Offline
People can call you and send you an IM. If no custom status note is specified, Bria automatically
switches “Available” to “On The Phone” when you make or receive calls.
People can call you and send you an IM.
People can call you and send you an IM.
No one can call you; the call fails and your call history shows a missed call. Your buddies can send
you IM; an alert comes up on the Messages/IM tab.
When you make or receive phone calls, Bria automatically updates your status to “On The Phone” if
your status is “Available“ and no custom note is specified. When your call finishes, your status goes
back to “Available“.
While you are on the phone, you can still send and receive IMs.
You are able to see presence of your buddies, but your buddies see you as offline. You will actually
receive phone calls and IMs if your buddies do contact you; they are unlikely to do so because your
buddies cannot tell the difference between “Appear Offline“ and you really being offline.
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Bria Android Tablet Edition User Guide
A pop-up message comes up when someone adds you as a buddy .
Tap a desired
option.
4.7 Responding to Buddy Requests
When using an XMPP account, you may receive a buddy request. You must respond to the request.
When using a SIP account for presence, you will not recei ve a buddy request. As soon as th e person on the other
end registers your softphone number on the client, the person will see your presence without your acceptance.
Similarily, you will see someone’s presence ri ght away without having to wait for the person’s response.
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5Settings
On the Main screen, tap the Settings icon.
To go back to the main
screen, tap the Back
button.
Bria Android Tablet Edition User Guide
• Accounts: See page 46.
• Preferences: See page 52.
• Advanced Settings: See page 55.
• Premium Features: See page 60.
• Share feature: See page 61.
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5.1 Accounts
All the information for the fields on this screen must be supplied by your VoIP service provider.
To change these fields on an existing account, you must first unregister the account.
SIP Accounts
Field Description
Account Name Change the name as desired. For example, “business account”
Display As Your name. Other people may see this as the caller ID (or they may see just your phone
number).
Username Typically the account number (phone number) for the account. Provided by your VoIP
Password Provided by your VoIP service provider.
Domain Provided by your VoIP service provider. For example, if your account is
VM Number The number to dial to connect to voicemail and check messages. Provided by your VoIP
Account Specific Features See below.
Account Advanced See page 48.
Dial Plan See page 64.
service provider. For example, if your account is 6045551212@myVoipProvider.com,
the username is “6045551212”
6045551212@myVoipProvider.com, the domain is “myVoipProvider.com”
service provider. If there is a numb er in this field, tapping the VM icon on the phone tab
will connect to voicemail; see page 29.
Account Specific Features (SIP)
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Bria Android Tablet Edition User Guide
Field Description
Disable Mobile Data If you have multiple accounts and want to use mobile data only on some of the accounts, turn this
setting on for the account you do not want to use data. This setting appears only when “Use
When Available” is enabled under Preferences.
• When ON, no mobile data will be used; this account does not register with SIP service when
Bria is in the mobile network. You will get no messages or notifications on this SIP account
when Wi-Fi is not available. You also will not be able to place or receive calls without Wi-Fi.
• When OFF, Bria will attempt to connect to SIP service using mobile data.
Disable VoIP Calls If you have multiple SIP accounts and want to allow VoIP Calls over the mobile network only on
some of the accounts, turn this setting on for the account you do not want to allow VoIP calls.
This setting appears only when “Allow VoIP calls” is enabled under Preferences and “Disable
Mobile Data” is OFF (You need to allow Bria to use mobile data in order to place/receive VoIP
calls).
• When ON, no VoIP calls will be made on this SIP account when Wi-Fi is not available.
• When OFF, VoIP calls will be made on this SIP account.
Enable Video ON to make video calls on this SIP account. T o use this feature, you must p urchase “V ideo Calls”,
and enable video on Preferences . See page 60 for purchasing the feature.
Always Offer Video ON to always dial a number with video offer. Whether you use the keypad, the Contacts tab, or
the History tab, all the outgoing calls will offer video to the other party. The default is Off.
Auto Send Video When On, Bria automatically starts sending video when you receive video calls. When Off, video
does not start until you tap the video icon. The default is Off.
Enable IM and Presence ON to share your online status with and send instant messages to your buddies. To use this
feature, you must purchase “Presence and Messaging”. See page 60.
Presence Agent Turn ON if your VoIP service provider supports Presence Agent for SIP SIMPLE. The default is
Off.
Publish Refresh Interval for publishing your status over SIP SIMPLE. Value in seconds. Minimum 30, default
900.
Subscribe Refresh Interval for subscribing your buddy’s status over SIP SIMPLE. Value in seconds. Minimum 30,
default 900.
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Field Description
Enable SMS ON to send an SMS to PSTN cell phone numbers by using the SIP SIMPLE protocol. Turn ON if
your VoIP service provider supports this feature. The purchase of “Presence and Messaging” is
required to use this feature.
Split Longer Messages This setting controls who will split a long SMS - either the client side or the server side. You can
type long messages on Bria regardless of this setting. The default is off (server side). Turn this on
if your SIP server does not accept/split long SMS.
• when on, Bria splits a long message to multiple SMS (140 characters per one SMS), and sends
them to the SIP server.
• when off, Bria sends a long message to the server and lets the server split it to multiple SMS.
Account Advanced (SIP)
Field Description
Outbound Proxy If your VoIP service provider has an outbound proxy and requires that you provide that address to
Bria, enter the domain name or the IP address obtained from your provider.
Authorization Name May not be required. But if it is required, it will be provided by your VoIP service provider.
Send DTMF using The method used for DTMF, sent when you press a number key when dealing with an auto
attendant (such as “press 1 for customer service”).
Enter the value specified by your VoIP service provider: RFC 2833, SIP Info, or Inband DTMF. If
Bria recognizes the chosen method (RFC 2833 or SIP Info) fails, it sends Inband DTMF instead.
If DTMF tones are not being recognized, trying the other method may resolve the issue. If DTMF
is still not working, contact your VoIP service provider for information about DTMF and IVR.
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Bria Android Tablet Edition User Guide
Field Description
Suppress STUN Wi-Fi Allows you to control the use of STUN per account.
• On: No STUN is used on this particular account. This setting overrides the STUN Wi-Fi
setting under Advanced Settings (which applies to all accounts); when Suppress STUN Wi-Fi
is ON, no STUN is used on this particular account even if STUN is enabled under Advanced
Settings.
• Off (default): the app decides whether to use STUN depending on the STUN Wi-Fi setting
under Advanced Settings.
Suppress STUN Mobile This setting has the same functionality as Suppress STUN Wi-Fi, but applies only when you are
connected over the mobile network.
Use ICE Wi-Fi ICE is involved only in media routing (it is not involved in SIP signaling).
ON: Bria will use ICE to discover addresses for media packets. ICE provides a good guarantee of
two-way audio. However, to use ICE successfully, both endpoints in a call must use ICE and
specifically must use draft 19 of the ICE standard.
OFF: Try turning ICE off if you are not using Android tablet behind a firewall or NAT.
Use ICE Mobile This setting has the same function as ICE Wi-Fi, but applies only when you are connected over
Global IP Wi-Fi • On (checked): Bria will publish its public IP address at the signaling level. The public address
Global IP Mobile This setting has the same function as Global IP Wi-Fi, but applies only when you are connected
SIP Transport Tap to display the choices. Contact your VoIP service provider to identify the types of transport
Encrypt Audio You can encrypt a phone call at the media (audio) level:
Incoming Calls Typically On (which means you can receive calls on Bria). If Off, you will not be able to receive
Wi-Fi Refresh Interval The timer interval between Bria’s attempts to register in order to refresh the account registration.
Use Tel Uri Change this value only if advised to do so by your VoIP service provider.
Single Register • On (checked): Bria will register using a single register request.
the mobile network.
may not work with some NATs or firewalls.
• Off: Bria will publish its private IPs at the signaling level. Typically, you turn this field off
only if instructed to do so by your VoIP service provider or system administrator.
over mobile network.
If you set this setting to On, you must also set Global IP Wi-Fi to On.
that are supported.
• UDP and TCP do not support signal encryption.
• TLS does support signal encryption. You may need to install a certificate on your Android
tablet; speak to your VoIP service provider.
• Never: Audio is not encrypted.
• If Possible: On a given call, audio will be encrypted if the other person supports and is also
using audio encryption. If not, audio will not be encrypted.
• Always: Audio will always be encrypted. The call will fail if the other person cannot accept
encrypted calls.
calls.
Range 30-900 in seconds. This value is placed in the “Expires
REGISTER message.
Change this value only if advised to do so by your VoIP service provider.
• On: Prefix SIP URIs with tel://
• Off (default): Prefix SIP URIs with sip://
• OFF: Bria will register using an unregister and a register.
Only turn on if advised by your VoIP service provider.
” header field of the SIP
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Field Description
Connection Reuse • ON: Bria uses existing connections by including an “ob“ parameter in a header as defined in
RFC5626.
• OFF: Bria does not reuse existing connections.
Changing this setting might solve problems with dropping or holding calls. The default is On.
Passive Session Timer Controls the use of session timers on SIP accounts. The session timer is used to determine if the
Enable IMS When ON, Bria supports the IP Multimedia Subsystem. The default is Off. Subject to VoIP
Keep Alive - Wi-Fi Interval A “keep alive” message is a mechanism for maintaining a “pinhole” through your firewall so that
Keep Alive - Mobile Interval Same as above, except the interval applies to calls made over the mobile network.
call is still active. Only choose Off if advised by your VoIP service provider.
• ON (default): Bria will not use session timers in any session, except it is explicitly required by
the remote party.
• OFF: Bria will use session timers in all sessions whenever the remote party supports and uses
it.
service provider. Only choose ON if advised by your VoIP service provider.
phone calls proceed smoothly. The interval specifies how often the message is sent (in seconds).
If you are experiencing problems during a Wi-Fi call (a call made over the Wi-Fi internet
connection), try setting this interval to a lower number such as 20.
XMPP Accounts
Field Description
Account Name Change the name as desired. For example, “Gmail”.
Username The XMPP user ID.
Password Password for the XMPP user ID.
Domain Domain of the XMPP service. For example, “gmail.com”.
Account Specific Features See below.
Account Advanced See below.
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Bria Android Tablet Edition User Guide
Account Specific Feature (XMPP)
Field Description
Disable Mobile Data If you have multiple accounts and want to use mobile data on only some of the accounts, turn this
setting on for the account you do not want to use data. This setting appears only when “Use
When Available” is enabled under Preferences.
• When ON, no mobile data will be used; therefore you will get no messages or notifications on
this XMPP account when Wi-Fi is not available.
• When OFF, mobile data will be used for this XMPP account when Wi-Fi is not available.
Account Advanced (XMPP)
Field Description
Outbound Proxy If your VoIP service provider has an outbound proxy and requires that you provide that address to
Bria, enter the domain name or the IP address obtained from your provider.
Resource Used to identify an XMPP session when you log in to multiple clients with this XMPP account
(for example, /work or /home).
Priority The priority of the resource. The range is from -128 to 127.
Use Ping ON to send ping messages to the XMPP server to indicate that the connection is active.
Interval Specifies how often a ping message is sent to the XMPP server (in seconds). The default is 300.
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5.2 Preferences
Field Description
Use When Available Appears only on the devices with mobile data connectivity.
• On (checked): When a Wi-Fi connection is not available, Bria wi ll attempt to connect
to SIP/XMPP services using the mobile data network. Data charges with your mobile
carrier will apply. You will be able to receive messages and voice mail notifications
when Bria is in the mobile data network. You will also have a choice to allow/
disallow VoIP calls using a separate setting "Allow VoIP Calls".
• Off: When a Wi-Fi connection is not available, SIP and XMPP services will be
unregistered; you will get no messages or notifications. "Allow VoIP Calls" is OFF;
you will not be able to place or receive calls either.
Allow VoIP Calls Appears only on the devices with mobile data connectivity. "Use When Available" must
Play Ringtone On to hear the ringtone.
Vibrate On to vibrate when you receive a call. Works only if the tablet has vibration support.
Contact Image ON to display the image of your contact while receiving or making calls. Use the
Ringtone Set to the desired ringtone.
Enable IM and Presence On to enable IM and Presence on Bria.
be On to use this setting.
• On (checked): When a Wi-Fi connection is not available, Bria will attempt to place
calls using the mobile data network. Data charges with your mobile carrier will apply.
If you turn this setting on, we recommend you purchase the G.729 codec (page 60)
because it provides better audio quality on 3G/4G calls.
• Off: When a Wi-Fi connection is not available, you will not be able to place or
receive calls.
Android native app to save photos of contacts.
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Bria Android Tablet Edition User Guide
Field Description
Enable SMS On to enable SMS on Bria.
Alert Sound ON to play a ringtone when you receive a new message.
Alert Vibration ON to vibrate when you receive a new message.
Alert Text Tone The ringtone for incoming messages.
Custom Colors You can change the default color of Bria.
Show URI Domain • On: The phone number displayed for an incoming, outgoing or established call will
include the domain name (for example, 1234@myVoipProvider.com).
• Off (default): The domain name is not included in the display.
Forward Calls On to send all incoming calls to a specific number. So long as Bria is enabled and
registered and Keep Awake (above) is on, incoming calls will be forwarded to this phone
number.
To Number The number to forward calls to, when Forward Calls is on.
Play Keypad Tone On to hear a tone when you tap the dialpad.
Keep Wi-Fi Radio Awake Controls whether the Wi-Fi radio stays on when the screen goes dark (tablet gets auto
locked).
• On (checked): The Wi-Fi radio stays on, so that when the screen goes dark (1) you
stay logged on via Wi-Fi (as long as you are in your W i -Fi network) and (2) incoming
calls will use Wi-Fi instead of mobile data. Radio On uses more battery power.
Perhaps choose On if you have a limited data plan.
• Off: The Wi-Fi radio is turned off, so that when the screen goes dark (1) Bria will relog in via the mobile data network and (2) incoming calls will use your mobile data
plan. (Unless mobile data is not enabled on your tablet and/or in Bria, in which case
Bria logs out and you will not receive calls as long as the tablet is dark.) Radio Off
uses less battery power. Perhaps choose Off if you have an unlimited data plan.
Auto Start on Boot On to automatically start and log into Bria when you start your Android tablet. Even if
Bria was logged out when you powered off the tablet, Bria will start and log in when the
tablet starts.
Contact Sort Order Changes the sort order of the Contacts tab. This setting does not apply to the Buddies
tab, which is always sorted and displayed by first name.
This setting becomes available/changeable when Bria cannot access the preferences on
the Android OS. If this setting is read-only in Bria, go to the OS settings (such a s
Contacts app) and change the sort preference on the OS. This will change the sort order
of the contact list within Bria.
Contact Display Order Changes how to display someone’s name in your Contacts list.
• "First name first" displays a contact name as John Smith.
• "Last name first" displays as Smith, John.
This setting does not apply to the Buddies tab, which is always displayed with first name
first.
This setting becomes available/changeable when Bria cannot access the preferences on
the Android OS. If this setting is read-only in Bria, go to the OS settings (such a s
Contacts app) and change the display preference on the OS. This will change the display
order of each contact within Bria.
Enable Video ON to make video calls on Bria. Appears only after the “Video Calls“ feature is
purchased.
Send Landscape When ON, your video will be forcibly sent in the landscape orientation. This is a
compatibility mode for older devices that cannot render video in the portrait orientation.
Use as an exception. The default is "Off".
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Field Description
Video Quality • Automatic: Recommended. Let Bria select the best qua lity to use in a given situa tion.
• Lower (QCIF): Quarter Common Intermediate Format uses 176 horizontal pixels and
144 vertical lines. QCIF transfers one fourth the amount of data; therefore it
consumes less memory than CIF.
• Higher (CIF): Common Intermediate Format uses 352 horizontal pixels and 288
vertical lines.
• Extra High Decode (CIF): Choose this setting when the other party requires a
different version of CIF (H.264 Baseline level 1.3), for example, Cisco hard phones.
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5.3 Advanced Settings
When you changed an advanced setting, you may be prompted to apply the changes. In order to apply the
changes, Bria will automatically unregister and reregister all enabled accounts. This may take a few seconds.
Field Description
Network Traversal Strategy Tap to display the choices; see page57.
Use VPN If Active If you are using Bria with a VPN connection to your network, turn this field on, to force
Bria to select the VPN network interface.
If you are not using a VPN, turn this field off.
Do not turn on this field when you not using a VPN connection: the wrong network
interface may be selected, resulting in registration problems.
Use Bluetooth On to enable Bluetooth support on Bria. Since there are many known issues regarding
Bluetooth support on Android devices, we recommend that you keep this setting off
unless you understand the risks of using Bluetooth on Bria on Android devices.
Voice Activity Detection • On: audio is not transmitted when no one is speaking. Turning this feature on may
reduce bandwidth usage.
• Off: audio is transmitted wh en no o ne is speaking.
Quality of Service If desired, ask your VoIP service provider if Quality of Service(QoS) is supported. QoS
Noise Reduction Tx When on, Bria attempts to reduce background noise on audio you are transmitting
Noise Reduction Rx When on, Bria attempts to reduce background noise on audio you are receiving from the
can allow your phone calls to be given a higher priority on the network.
Turning QoS on has no effect if your provider does not support it.
(sending to the other person).
other person.
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Field Description
Echo Cancellation Try turning on this setting if you or the person you are talking to is hearing an echo.
When you turn this on, you can also choose the echo cancellation mode. If the other
person still hears an echo, turn this setting back to Off.
Codecs Variable Bitrate This setting applies when the negotiated codec is AMR-WB, SILK, Opus or H.264 (for
video call).
When this setting is turned on, Bria dynamically adjusts the bitrate throughout the call,
based on the current network conditions. For example, when Bria detects many packets
are lost, it tries to lower the bitrate (within the range of a bitrate supported by a specific
codec), in order to ensure the best possible quality under the circumstance.
We recommend that you leave this setting ON, especially when AMR-WB, SILK, Opus
or H.264 is enabled.
If you notice degradation in audio or video quality when your data connection is stable,
you can turn this setting off to see if it makes a difference.
RTP Port Start Change this value only if advised to do so by your VoIP service provider.
This indicates the start of the ports range used for RTP and RTCP sessions. The range is
100 ports wide. The range is not observed if ICE is used. The default is 4000.
Microphone Gain Changing this setting may improve audio quality if your voice is loud and distorted for
the person you are talking. There are five options; the default is Normal (100%).
Speaker Gain Changing this setting may improve audio quality if your voice is loud and distorted for
the person you are talking. There are five options; the default is Normal (100%).
Audio API Type You can change the audio API used in Bria. Try changing to the other if you experience
poor audio.
Echo Cancellation Mode Applies only when the “Echo Cancellation“ setting is turned on.
• Auto: Lets Bria choose either software or hardware for echo cancellation.
• Hardware: You will see this choice only when your device supports this feature.
• Software
Auto Gain Control On to automatically adjust the gain. Appears only when this functionality is supported on
the device. Typically on.
Low Latency Control Appears only if the functionality is supported on the device (running Android OS 4.2 or
higher). This setting becomes changeable when "Audio API T ype" is OpenSL ES. When
On, Bria tries to reduce latency.
Codec Options See page 59.
Verify TLS Cert Applies only if you use TLS as the transport.
• On (default): Bria attempts to verify the certificate, sent by the SIP server, to see if it is
trusted. For the certificate to be trusted, a corresponding CA certificate, provided by
your VoIP provider, must be installed on your device.
• Off: Bria accepts the certificate without attempting to verify it.
Speakerphone Fix If the speakerphone is always turned on in Bria, turn on this setting and see if that forces
the speakerphone to turn off. If the speakerphone is still on, turn this setting off again.
Audio Input Source This setting controls how the device processes the audio input from Bria. If the person
you are talking to is receiving poor audio, try changing the audio source.
Playback Stream This setting controls how the device processes the audio receiving from the other party . If
you are receiving poor audio, try changing the playback stream.
Enable rport • On: the outgoing INVITE message will have an rport parameter inside the V ia header,
which indicates that Bria supports RFC 3581. If the server also support RFC 3581, the
server should respond with the rport parameter set to the incoming public IP port and
the received parameter set to the public IP address. This is the default behavior in
previous Bria versions.
• Off: Bria does not have the rport parameter in the Via header.
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Bria Android Tablet Edition User Guide
Field Description
Enable PRACK • On: Bria advertises that it supports “100rel” and allows PRACK, as defined in RFC
3262. The outgoing INVITE message will have “100rel” in the Supported header and
“PRACK” in the Allow header. This is the default behavior in previous Bria versions.
• Off: Bria will not advertise these features; there will be no “100rel” in the Supported
header.
Encode # in URI • On (default): Bria escapes a hash character (#) used in the user part of SIP URI, as
required by RFC 3261.
• Off: Bria does not escape a hash character and sends it as is. Turn this setting of f if you
are having trouble making outgoing calls to a number with a hash character.
Verbose Logging Leave this setting OFF unless customer support instructs you to turn it ON in order to
Send Log Tap to upload the current log to customer support. See page 63.
Call Statistics To show detailed information about the current/last call. For example, the number of
troubleshoot a problem you are having on your device. See page 63.
packets lost.
For an ongoing call, you can refresh the statistics information by either tapping the
Refresh button or enabling Auto Refresh on the Call Statistics screen. When Auto
Refresh is enabled, the information will get updated every second.
Network Traversal Strategy
Speak to your VoIP service provider about the strategy to use. Make
sure that you change the STUN Server field.
•Application Managed: STUN On and DNS SRV On.
Bria will use the specified STUN server to discover the public address
of your device. It will present your public address for SIP signaling.
When negotiating media routing, it will present both your public and
private addresses or just your public address depending on the ICE
settings under Account Advanced.
•Server Managed: STUN Off and DNS SRV On.
Bria will present your device’s private address for SIP signaling and
when negotiating media routing. Choose this option if your VoIP
service provider advises you that it has implemented a network-hosted
NAT traversal (or far-end NAT traversal) technology such as a session
border controller (SBC), media proxy or RTP relay.
•Custom Configuration: Set the settings as desired.
Field Description
STUN Wi-Fi • On (checked): Bria will use a STUN server to discover your public IP address.
• Off: Bria does not discover your public IP address. Therefore, only the private IP
address will be used. Typically in this case, Global IP should be turned off.
STUN Mobile This setting has the same function as STUN, but applies only when you are connected
DNS SRV • On (checked): Bria will use DNS SRV to discover the network addresses for your
over mobile network.
VoIP service provider's VoIP-related services such as a STUN server, if any.
• Off: Bria will not use DNS SRV for discovery. Only turn this setting off if your
system administrator advises you to do so.
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Field Description
STUN Server Used only if STUN is on. The default is stun.counterpath.com but we recommend that
you change this to an address provided by your VoIP service provider. CounterPath
cannot guarantee the availability of their STUN server.
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Bria Android Tablet Edition User Guide
Codecs Selection
Codecs are programs in Bria involved in transmitting audio; each codec has different characteristics and
therefore each works better in some situations than in others.
In general, it is desirable to have se veral code cs enab led. Mak e sure that there are common codecs be tween you
and the remote peer, otherwise your call will fail with a 488 error.
SILK-SuperWideband (24k) and Opus-Fullband (48k) are available only in devices with 1.2 GHz dual core
CPU or higher. These codecs will be disabled on any slower devices.
Novice and Non-technical Users
We recommend you use the default setting/priority and let Bria select the best codec to use in a g iv en si tu ati on .
Technically Savvy Users
You may choose to enable one, some or all codecs. If only one codec is enabled, all calls will be made with that
codec. If more than one is enabled, Bria negotiates the codec to use (from among the enabled codecs) with the
other person. If no codecs are enabled, Bria uses G.711u.
You can prioritize codecs by tapping the Up or Down icon in th e list. Codec s higher in the l ist are given a higher
priority in the offer, when negotiating codecs with the other party. Therefore, moving a codec higher should
improve its chances of being chosen.
G.722, AMR-WB, SILK-WB, SILK-SWB (24kHz), and Opus-Full HD (48kHz) are wideband codecs. All
other codecs are narrowband. When a wideband codec is used, data usage will be higher and audio quality will
generally be better. When a narrowband codec is used, data usage may be lower but audio quality may be
affected.
Data usage for the codecs with a fixed bit rate, from high to low usage, is: G.722, G.711, iLBC, GSM, G.729a.
AMR-WB, SILK and OPUS have a variable bit rate; the data usage will fluctuate depending on the network
conditions. The optional G.729a co dec wil l provide you the best performance (audio quality and bandwidth
usage/cost) when using mobile network for phone calls.
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5.4 Premium Features
Premium Features offer items that you can purchase to use on Bria.
• G.729a codec is a narrowban d audio codec that is intended for low bandwidth use. It is particularly
recommended if you will be making calls over mobile network because it provides better audio quality on
your mobile data connection.
•AMR-WB codec is a wideband codec that provides superior sound quality due to a wider speech
bandwidth.
• Presence and Messaging allows you to send instant messages to your buddies and share your online status
(presence) with them. You can use this feature on XMPP accounts (such as Gmail or Facebook) and/or SIP
accounts, depending on whether your VoIP service provider su pports this feature for SIP SIMPLE. With
SIP accounts, you can also send SMS to PSTN phone numbers if your VoIP service provider suppo rts this
feature.
• Video Calls allows you to make video calls to softphone numbers over Wi-Fi and mobile data network. The
H.264 codec and the VP8 codec are supported. Make sure that your VoIP service provider supports video
calls before the purchase.
Purchasing G.729a or AMR-WB Codec
1. Go to Settings> Premium Features.
2. Tap the desired codec to go to Google Play. Follow the prompts to purchase the codec.
3. Go to Settings > Advanced Settings > Mobile Audio Codecs.
4. Tap the codec to enable it.
Purchasing Presence and Messaging
1. Go to Settings > Premium Features.
2. Tap “Presence and Messaging“ to go to Google Play. Follow the prompt to purchase the feature. When the
purchase is complete, you will see an additional tab on your Bria.
3. Go to Accounts. Enable the feature on your SIP account, and/or create an XMPP account. See page 7 for
details.
Purchasing Video Calls
1. Go to Settings > Premium Features.
2. Tap “Video Calls“ to go to Google Play. Follow the prompt to purchase the feature.
3. Go to Settings > Preferences and scroll down to the bottom. Make sure the video option is enabled.
4. Go to Accounts > Account Specific Features. Enable the feature on your SIP account. Then you will see an
option to make video calls on the Contacts or History tab.
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Bria Android Tablet Edition User Guide
Tap
Tap OK to give Bria a
permission to access
your Facebook account.
This pop-up appears
only once.
Type a message and tap Share to publish the post.
The resulting post will look like below.
5.5 Share
You can share Bria with your friends via Facebook, Twitter, and Email. Bria will publish a post on your
Facebook or Twitter page on your behalf, with a link to the Bria’s app page.
Make sure you have the official Facebook or Twitter app installed on your device and already logged into the
sites. For email, make sure you have an email account set up on OS.
Open Bria, and go to Settings > Share, then choose how you want to share Bria.
Facebook
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Tap
Type a message and tap Tweet
to publish the post.
Twitter
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Bria Android Tablet Edition User Guide
A Troubleshooting
More Information
• You can view Frequentl y Asked Questions at https://support.counterpath.com/knowledge-base/briaandroid-android-tablet-edition.
• You can send us comments from http://support.counterpath.com.
Using Bria Diagnostics
When you have a problem with Bria, customer support may ask you to turn on diagnostics in order to capture
information.
1. Go to Settings > Advanced Settings and scroll down to the bottom.
2. Turn on Verbose Logging.
3. Reproduce the problem.
4. When done, go to Settings > Advanced Settings and tap Send Log. Once the file has been sent, you will see
a Sending Log Success notification; this notification includes a reference number.
5. Send an email to support@counterpath.com with the details of your issue and the reference number.
6. If sending the file fails, check your Wi-Fi and/or mobile data connectivity.
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CounterPath Corporation
Tap
Complete the fields as
required; see below.
B Dial Plans
You can create a dial plan in order to modify a phone number used in a phone call (the “input”), in order to
ensure the call is placed successfully. For example, you could create a dial plan to change any number that starts
with “+1613” to just “613”.
Setting up Dial Plans
You can create up to eight dial plans for an account. Dial plans are account-specific, so make sure you set up a
plan for each account that needs one. Bria goes through the dial plans in the order in which they appear on the
screen.
Go to Settings > Accounts. Unregister the account and tap the account to see details. Scroll down.
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Bria Android Tablet Edition User Guide
Designing the Dial Plan
A dial plan has two parts:
• A pattern (the match number) that the phone number (the input) must match.
• The modification to make if the input matches that pattern: removing a prefix, adding a prefix, or removing
one prefix and adding another one.
Example 1
Match number: +1613x. Remove Prefix: +1613 Add Prefix: 9
If the input starts with “+1613”, then re move th e “+16 13 ” then add “9 ” a nd dia l the n umber. So +16135550012
is dialed as 95550012.
Example 2
Match number: [2-9]xxxxxxxxx Add Prefix: 1
If the input is a 10-digit number starting with a number other than 1, then add “1” and dial the number. So
6045550012 is dialed as 16045550012.
The Pattern
The pattern can be made up of any combination of the following:
Element Description
0 to 9 Any digit
x A single wildcard
* # + These keyboard symbols
[ ] A collection that can include a r ange. For example [ 6-9] means 6 7
8 9. Or [136-9] means 1 3 6 7 8 9.
. Repeat the last element 0 or more times. For example, with the
pattern “12.” the following input will match:
1 (The “2” is repeated zero times)
12
122
1222 and so on
The Modification
The modification can add or remove characters and can be made up of digits, wildcards or symbols.
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C Glossary
DTMF Dual-tone multi frequency. DTMF is the system that is used in interactive voice-
response menu systems such as the menu system for accessing voicemail messages.
The DTMF system allows the user to interact with the menu by pressing keys on a
dial pad or keyboard.
ICE Interactive Connectivity Establishment. A method for traversing a firewall.
IM Instant Messaging. A technology that lets users send text messages for near
instantaneous delivery and display on each others’ devices.
IP address A unique number that identifies a computer. Computers on a network use the IP
address communicate with each other.
IVR Interactive Voice Response. IVRs use DTMF.
Media The audio portion (and the video portion if any) of a call. Compare to
PSTN Public Switch Telephone Network. The traditional land-line phone network.
Presence An instant messaging feature that allows users to share information about their online
status.
Signaling The information in a call that deals with establishing and controlling the connection,
and managing the network. The non-signaling portion of the call is the Media.
SIP Session Initiation Protocol. The signaling protocol followed by Bria for handling
phone calls.
SIP account An account that provides the user the ability to make VoIP phone calls. The account
encapsulates the rules and functions the user can access.
softphone address The address used to connect to a SIP endpoint. In other words, the “phone number”
used in a VoIP phone call. For example, sip:joseph@dom ainA.com.
STUN Simple Traversal of UDP through a firewall or NAT.
Wi-Fi call A call made over the Wi-Fi internet. To make a Wi-Fi call, you must be in a Wi-Fi
zone.
XMPP account An account that provides the user with the ability to send IMs and view other people’s
presence.
“Signaling”.
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