CounterPath Bria Android Tablet Edition 1.0.3 User Manual

Bria Android Tablet Edition
User Guide
CounterPath Corporation
CounterPath Corporation Suite 300, One Bentall Centre 505 Burrard Street, Box 95 Vancouver, BC V7X 1M3
Tel: 604.320.3344 sales@counterpath.com www.counterpath.com
© May 2012 CounterPath Corporation. All rights reserved.
This document contains information proprietary to CounterPath Corporation, and shall not be used for engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath Corporation. The content of this publication is inten de d to demon s trate typ ica l uses an d cap abilities of the Bria Android Tablet Edition application from CounterPath Corporation. CounterPath makes no warranty regarding the content of this document, including—but not limited to—implied warranties of fitness for any particular purpose. In no case will CounterPath, its employees, officers or directors be liable for any incidental, indirect or otherwise consequential damage or loss that may result after the use of this publication.
CounterPath and the logo are trademarks of CounterPath Corporation. This manual corresponds to Bria Android Tablet Edition version 1.0.
Google and Android are trademarks of Google Inc. SILK is a registered trademark of Skype Inc. All other trademarks are the trademarks of their respective owners.
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Content s
About Bria Android Tablet Edition ..............................................................................................1
Configuring Bria...........................................................................................................................3
Getting Ready .........................................................................................................................3
Setting up................................................................................................................................4
Making Phone Calls......................................................................................................................7
Starting and Quitting Bria.......................................................................................................7
Placing a Bria Call..................................................................................................................8
Handling Incoming Calls........................................................................................................9
Handling One Established Call...............................................................................................10
Placing a Second Bria Call .....................................................................................................11
Handling Two Established Calls.............................................................................................13
Unattended (Basic) Transfer...................................................................................................14
Attended Transfer ...................................................................................................................15
Conference Call ......................................................................................................................15
History ....................................................................................................................................16
Accessing Voicemail ..............................................................................................................17
Settings..........................................................................................................................................19
Accounts .................................................................................................................................20
User Preferences .....................................................................................................................23
Advanced Settings ..................................................................................................................24
Premium Features ...................................................................................................................28
A Troubleshooting........................................................................................................................29
B Dial Plans ..................................................................................................................................30
C Glossary.....................................................................................................................................32
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Bria Android Tablet Edition User Guide

1 About Bria Android Tablet Edition

Bria Android Tablet Edition is a SIP-based phone for an Android tablet. With Bria Android Tablet Edition (Bria), you can use the Wi-Fi internet connection on your Android tablet to make and receive calls without using your mobile data plan. In addition, you can use the mobile data connection for phone calls when you are not in a Wi-Fi zone.
Standard Telephone Features
Bria Android Tablet Edition has all the standard telephone features, including:
Call display and Voicemail indicator.
Speakerphone, Mute and Hold.
Call history – list of received, missed and dialed calls.
Call transfer.
Three-way audio conference.
Ringtones and contact avatars.
Support for DTMF: the ability to enter numbers to use an auto attendant.
Advanced Features
Audio codecs G.711, iLBC, GSM and SILK™, with an option to pu rchase codec G.729.
NAT traversal (STUN and ICE).
Secure call signaling (TLS).
Audio encryption (SRTP).
Quality of Service (QoS).
DNS SRV record lookups.
Application diagnostics (logging and log files uploading).
Supported Devices
Asus Transformer Prime TF201
•HTC Flyer
HUAWEI MediaPad™
Motorola Xoom™
Samsung Galaxy Tab™ 8.9
Samsung Galaxy Tab™ 10.1
Sony Tablet™ S
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Operating System
Your device must run on Android V3.0 or later.
Accessories
The following accessories are supported:
Headset with microphone: Bria Android Tablet Edition uses the ear-piece and microphone on the headset.
Headphones (no microphone): Bria Android Tablet Edition uses the ear-piece on the headphone and the
built-in microphone on the Android tablet.
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Bria Android Tablet Edition User Guide
Indicates that there is a Wireless connection

2 Configuring Bria

W e strongly recommend that you perform your initial setup from within a “known” network, such as in your enterprise or university campus Wi-Fi zone or within range of your home network (if you have one) and not in a network such as an internet cafe.

2.1 Getting Ready

1. Set up Wi-Fi connection. From the main tablet screen, tap Settings > Wireless & networks, and look at the
Wi-Fi field:
If it has a checkmark and a message such as “Connected to MyEnterprise”, then your phone has a Wi­Fi connection. Go to the next step.
If it has no checkmark and the line “Turn on Wi-Fi”, then tap the field to turn o n Wi-Fi and wait for the message “Connected to MyEnterprise”
If the message does not appear, tap Wi-Fi settings (the next field). On the Wi-Fi settings screen, tap the desired network and complete the popup that appears. The message “Connected” will appear.
You can connect to as many networks as you want. Whenever you move into range of one of these networks (and assuming you are not already connected elsewhere), you will automatically connect to that network.
2. Set up mobile data connection (if applicable). From the main tablet screen, tap Settings > Wireless & networks, and then tap Mobile networks. Make sure:
Data enabled is On
3. Obtain account information from your VoIP service provider.
Your username, passwo rd and domain.
Your autorization name, if used by your service provider.
Your voicemail number, if your service provider provides this service.
4. Tap the Bria icon on the tablet.
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Tap the icon. The Accounts screen appears.
Tap Add Account.
Select your VoIP Provider on the list. Otherwise select Generic SIP.
Complete the User Details section and Voice Mail section (optional) with the information provided by your service provider.
When done, tap the Back button. Then wait for the account to register.
Tap the keypad icon. Then enter a phone number and click the Call icon
When you have successfully registered, tap the Back key.
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2.2 Setting up

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Bria Android Tablet Edition User Guide
Troubleshooting Registration
If you cannot log in, ask your VoIP service provider if they want Bria to use STUN (to discover your public IP address). If they do not want you to use STUN, go to Settings > Advanced Settings > Network Traversal Strategy and choose the Server Managed profile. For complete settings information, see page 20.
Troubleshooting Audio on a Phone Call
1. Go to Settings > Accounts, then tap the account. On the Accounts screen, tap the Account Advanced field and change the Global IP setting (page 21). If this doesn’t help, go back to original setting.
2. If you still have a problem and you are using the Server Managed profile, speak to your VoIP service provider.
If you are using another profile, go to Settings > A dva nced Settings > Network Traversal Strategy and take the appropriate action:
If you are using the Default Configuration , switch to th e Applicatio n Manage d profile (t o turn on ICE).
If this does not solve the problem, contact your VoIP service provider to find out how they support ICE.
For complete settings information, se e page 20.
Account Status
Status Meaning
The account is in the process of registering.
The account is enabled and registered for incoming and outgoing calls.
The account is enabled only for outgoing calls. (Accounts > Account Advanced > Incoming Calls is turned off.)
The account is disabled. You can enable it; it will then automatically register.
The account is enabled but registration failed. Check that you entered your account credentials correctly.
Setting up Multiple Accounts
You can set up more than one account if you have service from more than one VoIP service provider.
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Set up the account in the usual way, and tap the Back button
Tap
Enable the account
This account is currently the primary account
On the Main screen, tap the key icon and choose the dial-out account you want to use.
On the Accounts screen, long-tap the account you want to use for the dial-out account, and tap Set as Primary Account.
Setting the Primary Account
One account is always set as the primary account. This account is used by default for outgoing calls. You can change the primary account or you can override it for one call (page 8). There are two ways to change the account:
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3 Making Phone Calls

Default dial-out account
Status icon
Opens dialpad
Opens the Settings screen
Quits Bria.
Restarts Bria.
The menu button allows you to quit or
restart the app.
Indicates at least one account is not registered.
The account is registered and Bria is ready.
The contacts tab is automatically populated with contacts from your Android native contact list. Bria’s contacts are continually synchronized with your native contacts; adding, modifying or deleting a contact from one list updates the other list.

3.1 Starting and Quitting Bria

Tap the Bria icon to start Bria. After a few seconds, the Bria screen appears.
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