CounterPath Bria Android Edition 2.2 User Manual
Bria Android Edition
User Guide
CounterPath Corporation
CounterPath Corporation
Suite 300, One Bentall Centre
505 Burrard Street, Box 95
Vancouver, BC V7X 1M3
Tel: 604.320.3344
sales@counterpath.com www.counterpath.com
© January 2013 CounterPath Corporation. All rights reserved.
This document contains information proprietary to CounterPath Corporation, and shall not be used for
engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath
Corporation. The content of this publication is inten de d to demon s trate typ ica l uses an d cap abilities of the Bria
Android Edition application from CounterPath Corporation. CounterPath makes no warranty regarding the
content of this document, including—but not limited to—implied warranties of fitness for any particular
purpose. In no case will CounterPath, its employees, officers or directors be liable for any incidental, indirect or
otherwise consequential damage or loss that may result after the use of this publication.
CounterPath and the logo are trademarks of CounterPath Corporation.
This manual corresponds to Bria Android Edition version 2.2.
Google and Android are trademarks of Google Inc.
SILK is a registered trademark of Skype Inc.
The Bluetooth word mark, figure mark, and combination mark are all trademarks that are owned by the
Bluetooth SIG.
All other trademarks are the trademarks of their respective owners.
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Content s
About Bria Android Edition..........................................................................................................1
Configuring Bria...........................................................................................................................3
Getting Ready .........................................................................................................................3
Setting up................................................................................................................................4
Setting up Presence and Instant Messaging............................................................................8
Making Phone Calls......................................................................................................................11
Starting and Quitting Bria.......................................................................................................11
Interaction between Bria and Native Phone ...........................................................................12
Placing a Bria Call..................................................................................................................13
Handling Incoming Calls........................................................................................................16
Handling One Established Call...............................................................................................17
Recording Calls.......................................................................................................................18
Placing a Second Bria Call .....................................................................................................19
Handling Two Established Calls.............................................................................................21
Unattended (Basic) Transfer...................................................................................................22
Attended Transfer ...................................................................................................................23
Conference Call ......................................................................................................................23
History ....................................................................................................................................24
Handling Video Calls..............................................................................................................26
Accessing Voicemail ..............................................................................................................28
Presence and Instant Messaging ...................................................................................................29
Sending an IM.........................................................................................................................29
Sending an SMS......................................................................................................................31
Receiving an IM and SMS......................................................................................................32
Viewing Others’ Status (Adding a Buddy).............................................................................33
Setting Your Own Status ........................................................................................................36
Responding to Buddy Requests..............................................................................................37
Settings..........................................................................................................................................39
Accounts .................................................................................................................................40
Preferences..............................................................................................................................46
Advanced Settings ..................................................................................................................48
Premium Features ...................................................................................................................52
A Troubleshooting........................................................................................................................53
B Dial Plans ..................................................................................................................................54
C Glossary.....................................................................................................................................56
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Bria Android Edition User Guide
1 About Bria Android Edition
Bria Andr oid Edit ion is a SIP-based phone for an A ndroid phone. W ith B ria Andr oid Editio n (Bria), you can use
the Wi-Fi internet connection on your Android phone to make and receive c all s wit hout using your mobile data
plan. In addition, you can use the mobile data connection for phone calls when you are not in a Wi-Fi zone.
Standard Telephone Features
Bria Android Edition has all the standard telephone features, including:
• Call display and Voicemail indicator.
• Speakerphone, Mute and Hold.
• Call history – list of received, missed and dialed calls.
• Call transfer.
• Audio call recording.
• Three-way audio conference.
• Audio codecs G.711, G722, GSM, iLBC and SILK™, with an option to purchase codecs G.729a and
Adaptive Multi-Rate wideband (AMR-WB).
• Ringtones and contact avatars.
• Support for DTMF: the ability to enter numbers to use an auto attendant.
Advanced Features
• Video calls. Must be purchased separately as an in-app purchase.
• Presence and Messaging using the XMPP protocol and the SIP SIMPLE protocol. Must be purchased
separately as an in-app purchase.
• NAT traversal (STUN and ICE).
• Secure call signaling (TLS).
• Audio encryption (SRTP).
• Quality of Service (QoS).
• DNS SRV record lookups.
• Call quality statistic s .
• Application diagnostics (logging and log files uploading).
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Operating System
Your device must run on Android V2.2 or later.
Accessories
The following accessories are supported:
• Headset with microphone (including Bluetooth™): Bria Android Editio n uses the ear-piece and microphone
on the headset.
• Headphones (no microphone): Bria Android Edition uses the ear-piece on the headphone and the built-in
microphone on the Android phone.
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Bria Android Edition User Guide
Indicates that there is a Wireless connection
2 Configuring Bria
W e strongly recommend that you perform your initial setup from within a “known” network, such as in
your enterprise or university campus Wi-Fi zone or within range of your home network (if you have
one) and not in a network such as an internet cafe.
2.1 Getting Ready
1. Set up Wi-Fi connection. From the main phone screen, tap Settings > Wireless & networks, and look at the
Wi-Fi field:
• If it has a checkmark and a message such as “Connected to MyEnterprise”, then your phone has a WiFi connection. Go to the next step.
• If it has no checkmark and the line “Turn on Wi-Fi”, then t ap the fie ld to tu rn on Wi-Fi and wait for the
message “Connected to MyEnterprise”
• If the message does not appear, tap Wi-Fi settings (the next field). On the W i-Fi sett ings screen, ta p the
desired network and complete the popup that appears. The message “Connected” will appear.
You can connect to as many networks as you want. Whenever you move into range of one of these
networks (and assuming you are not already connected elsewhere), you will automatically connect to
that network.
2. Set up mobile data connection (if applicable). From the main phone screen, tap Settings > Wireless &
networks, and then tap Mobile networks. Make sure:
• Data enabled is On
• Use only 2G networks is Off (in order to enable 3G).
3. Let Bria use mobile data when no Wi-Fi is available. To do so, launch Bria and go to Preferences and turn
on “Use When Available” and “Allow VoIP Calls”.
4. Obtain account information from your VoIP service provider.
• Your username, password and domain.
• Your autorization name, if used by your service provi der.
• Your voicemail number, if your service provider provides this service.
5. Tap the Bria icon on the phone.
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Tap
Complete the User Details
section and Voice Mail section
(optional) with the information
provided by your service provider
When done, tap the Back key.
Then tap the checkmark to
register
Enter a phone number and
click the Call icon
Tap
When you have successfully
registered, tap the Back key and
then tap the Phone icon.
Select your VoIP service
provider, if it is on the list.
Otherwise, select Generic
SIP Account.
CounterPath Corporation
2.2 Setting up
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Bria Android Edition User Guide
Having Trouble Registering or Placing a Call?
If you cannot register or if you can register but cannot place a call, go to the FAQ at https://
support.counterpath.com/default.asp ?W546 (support.coun terpath.com > Mobile Products F AQs > Bria Android
Edition).
Account Status
Status Meaning
The account is in the process of registering.
The account is enabled and registered for incoming and outgoing calls.
The account is enabled only for outgoing calls. (Accounts > Account Advanced > Incoming Calls is
turned off.)
The account is disabled. You can enable it; it will then automatically register.
The account is enabled but registration failed. Check that you entered your account credentials correctly.
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Tap
Set up the account in
the usual way, and
tap the Back button
Enable the account
Setting up Multiple Accounts
You can set up more than one account if you have service from more than one VoIP service provider.
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Bria Android Edition User Guide
This green dot indicates the
current primary account.
Long-tap the desired
account
Tap
Setting the Primary Account
One account is always set as the primary account. This account is used by default for outgoing calls. You can
change the primary account or you can override it for one call (page 14).
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2.3 Setting up Presence and Instant Messaging
Presence and Messaging is a premium feature available as an in-app purchase. With Presence and Messaging,
you can share online status with your buddies (such as Available, Away, On the phone), and exchange instant
messages with them.
Bria supports the XMPP protocol and the SIP SIMPLE protocol. Y ou can create an XMPP account on Bria with
your Gmail or Facebook credentials to communicate with your buddies. To use a SIP account for Presence and
Messaging, make sure your VoIP service provider supports this service for SIP SIMPLE. Texting (sending
SMS) to PSTN phone numbers is also available if your VoIP service provider supports this service.
To use the Presence and Messaging feature for XMPP and/or SIP SIMPLE, you need to purchase the feature
from Google Play. To do so, go to Settings > Premium Features, and follow the prompt (see page 52 for details).
After the purchase, the Messages tab appears at the bottom of Bria. Then follow the steps below, depending on
the protocol you want to use.
For XMPP
T o use the Presence and Messaging feature for XMPP, you need to create an XMPP account with the credentials
such as Gmail or Facebook. As soon as your account is connected to an XMPP server, your buddies appear on
your Buddies list.
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Bria Android Edition User Guide
Tap
Complete the User Details section
with the information provided by your
service provider.
Tap the Back key. Make sure that
the account shows a checkmark.
Tap XMPP
Account status
Tap the Back key, and tap Contacts > Buddies
to see who is online.
To add a new buddy, see page 33.
Go to
Settings >
Accounts.
Account Status
Status Meaning
The account is in the process of registering.
The account is connected to an XMPP server, and can be used to send and receive instant messages.
The account is disabled. You can open the account and enable it; it will then automatically connect.
The account is enabled but it is not connected. T o connect, tap the checkmark on the right.
If you do not want to use an account, you should disable it (rather than disconnecting). If you leave the
account disconnected (instead of disabled) it will automatically connect next time you start Bria.
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Unregister your SIP account to make
changes, and then tap the account.
Tap to enable IM and
Presence (and SMS if
applicable),then tap the
Back key.
Tap Contacts, and add buddies (page 33).
Tap Settings > Accounts.
Tap the checkmark to register the SIP
account.
Tap Account
Specific
Features
For SIP SIMPLE
To use the Pr esence and Messaging featur e for SIP SIMPLE, you need to change the setting on your SIP
account. Then add a new buddy to see other people’s presence (see page 33). If you are new to Bria and have
not set up your SIP account for making phone calls yet, it will be easier to set up Bria as a phon e first (see
page 4), then follow the steps below.
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3 Making Phone Calls
This icon indicates Bria is running
and ready
Tap
The contacts tab is automatically
populated with contacts from your
Android contact list.
3.1 Starting and Quitting Bria
Tap the Bria icon to start Bria. After a few seconds, the Bria screen appears.
Bria Android Edition User Guide
To quit the Bria application:
1. Display the Phone, Contacts, or History screen or the first Settings screen.
2. Tap the Menu button on the Android phone and choose Exit.
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3.2 Interaction between Bria and Native Phone
Contacts
• Bria uses your contacts saved on your phone. Bria’ s co ntacts are continually syn chronized with your native
contacts; adding, modifying or deleting a contact from one list updates the other list.
Placing Calls
• You can place a Bria call so long as you are not already on a native call or not already on two Bria calls.
• You can place a native call regardless of the state of Bria.
Incoming Calls
• An incoming Bria call rings on your phone unless you are on a native call or you are already on two Bria
calls. In both these cases, the new incoming call will go to Bria voicemail instead.
• Incoming native calls: Being on a Bria call has no impact on your native phone: native calls will be
received in the usual way. Therefore, you should be prepared to accept or decline a native call.
Established Calls
• If you accept an incoming native call, any live Bria call goes on hold. You will not be able to take the Bria
call off hold until you end the native call.
• You can have up to two Bria calls established at the same time and switch between them.
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Bria Android Edition User Guide
Enter the phone number
Tap
To enter letters and symbols, tap on the call
field; the keyboard appears.
Tap the Contacts tab at the
bottom of the screen
Search for the
contact and tap it
If phone numbers from your contact list need to
be modified (for example, to remove extra
characters such as +), you can set up a dial plan.
See page 54.
Tap the desired
phone number
Or tap the Android
menu button and tap
Search. Then you can
type a name to search
for .
Tap
3.3 Placing a Bria Call
You can place a Bria call unless you are already on a native call or already on two Bria calls.
Using the Dialpad
From the Bria Contact List
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Tap the account
you want to use
The account currently being used for calls
This account will be used only
for this call. To permanently
change the account, see page 6.
Long-tap to display
the Choose Account
menu
Dial a phone
number.
The “Network Quality Issues“ Message
This message appears if there is network congestion or a poor quality Wi-Fi signal. Try moving closer to your
Wi-Fi access point.
Making a Call from another Account
If you have more than one account enabled, you can change the account to use on a given phone call.
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