CounterPath Bria Android Edition 1.2 User Manual

Bria Android Edition
User Guide
CounterPath Corporation
CounterPath Corporation Suite 300, One Bentall Centre 505 Burrard Street, Box 95 Vancouver, BC V7X 1M3
Tel: 604.320.3344 sales@counterpath.com www.counterpath.com
© March 2012 CounterPath Corporation. All rights reserved.
This document contains information proprietary to CounterPath Corporation, and shall not be used for engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath Corporation. The content of this publication is inten de d to demon s trate typ ica l uses an d cap abilities of the Bria Android Edition application from CounterPath Corporation. CounterPath makes no warranty regarding the content of this document, including—but not limited to—implied warranties of fitness for any particular purpose. In no case will CounterPath, its employees, officers or directors be liable for any incidental, indirect or otherwise consequential damage or loss that may result after the use of this publication.
CounterPath and the logo are trademarks of CounterPath Corporation. This manual corresponds to Bria Android Edition version 1.2.5.
Google, Nexus One, and Android are trademarks of Google Inc. DROID is a trademark of Lucasfilm Ltd. and its related companies. HTC EVO and HTC Desire are trademarks of HTC Corporation. SILK is a registered trademark of Skype Inc. XPERIA is a trademark of Sony Ericsson Mobile Communications AB. All other trademarks are the trademarks of their respective owners.
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Content s
About Bria Android Edition..........................................................................................................1
Configuring Bria Android Edition................................................................................................3
Getting Ready .........................................................................................................................3
Setting up................................................................................................................................4
Setting up Presence and Instant Messaging............................................................................7
Making Phone Calls......................................................................................................................11
Starting and Quitting Bria.......................................................................................................11
Interaction between Bria and Native Phone ...........................................................................12
Placing a Bria Call..................................................................................................................13
Handling Incoming Calls........................................................................................................15
Placing a Second Bria Call .....................................................................................................16
Handling Established Calls.....................................................................................................18
Unattended (Basic) Transfer...................................................................................................19
Attended Transfer ...................................................................................................................20
Conference Call ......................................................................................................................20
Call Log ..................................................................................................................................21
Accessing Voicemail ..............................................................................................................23
Presence and Instant Messaging ...................................................................................................25
Sending an IM.........................................................................................................................25
Sending an SMS......................................................................................................................27
Receiving an IM and SMS......................................................................................................28
Viewing Others’ Status (Adding a Buddy).............................................................................29
Setting Your Own Status ........................................................................................................32
Responding to Buddy Requests..............................................................................................33
Settings..........................................................................................................................................35
Account Settings.....................................................................................................................36
User Preferences .....................................................................................................................40
Advanced Settings ..................................................................................................................41
Premium Features ...................................................................................................................45
A Troubleshooting........................................................................................................................46
B Dial Plans ..................................................................................................................................47
C Glossary.....................................................................................................................................49
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Bria Android Edition User Guide

1 About Bria Android Edition

Bria Andr oid Edit ion is a SIP-based phone for an A ndroid phone. W ith B ria Andr oid Editio n (Bria), you can use the Wi-Fi internet connection on your Android phone to make and receive c all s wit hout using your mobile data plan. In addition, you can use the mobile data connection for phone calls when you are not in a Wi-Fi zone.
Standard Telephone Features
Bria Android Edition has all the standard telephone features, including:
Call display and Voicemail indicator.
Speakerphone, Mute and Hold.
Call history – list of received, missed and dialed calls.
Call transfer.
Three-way audio conference.
Ringtones and contact avatars.
Support for DTMF: the ability to enter numbers to use an auto attendant.
Advanced Features
Presence and Messaging using the XMPP protocol and the SIP SIMPLE protocol. Must be purchased
separately as an in-app purchase.
Audio codecs G.711, iLBC, GSM and SILK™, with an option to purchase codec G.729.
NAT traversal (STUN and ICE).
Secure call signaling (TLS).
Audio encryption (SRTP).
Quality of Service (QoS).
DNS SRV record lookups.
Application diagnostics (logging and log files uploading).
Supported Devices
HTC Evo™ 4G
•HTC Desire
HTC Desire Z™
HTC Wildfire™
HTC ThunderBolt™
•HTC Aria
Droid™ Incredible by HTC
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Nexus One™
Samsung Epic™ 4G Android Smartphone (SPH-D700)
Samsung Galaxy S i9000
Samsung Galaxy S Fascinate™ 3G+ (SCH-i500)
Samsung Galaxy S Vibrant™ (GT-i900 0)
Samsung Galaxy S Captivate™ (SGH-i896)
Samsung Galaxy S2™
DROID™ by Motorola
DROID™ 2 by Motorola
DROID™ X by Motorola
DROID BIONIC by Motorola
MOTOROLA ATRIX™
MOTOROLA CHARM™
MOTOROLA MILESTONE™
Sony Ericsson XPERIA™ X10
Operating System
Your device must run on Android V2.1 or later.
Accessories
The following accessories are supported:
Headset with microphone: Bria Android Edition uses the ear-piece and microphone on the headset.
Headphones (no microphone): Bria Android Edition uses the ear-piece on the headphone and the built-in
microphone on the Android phone.
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Bria Android Edition User Guide
Indicates that there is a Wireless connection

2 Configuring Bria Android Edition

W e strongly recommend that you perform your initial setup from within a “known” network, such as in your enterprise or university campus Wi-Fi zone or within range of your home network (if you have one) and not in a network such as an internet cafe.

2.1 Getting Ready

Obtain Account Information from your VoIP Service Provider
Your username, password and domain.
Your voicemail number, if your service provider provides this service.
Set up your Wi-Fi
1. From the main Android screen, tap Settings > Wireless & networks.
2. Look at the Wi-Fi field:
If it has a checkmark and a message such as “Connected to MyEnterprise”, then your phone has a Wi­Fi connection. Go to “Set up your Mobile Data Connection”, below.
If it has no checkmark and the line “Turn on Wi-Fi”, then tap the field to turn on Wi-Fi and wait for the message “Connected to MyEnterprise”
If the message does not appear, tap Wi-Fi settings (the next field). On the W i-Fi sett ings screen, ta p the desired network and complete the popup that appears. The message “Connected” will appear.
You can connect to as many networks as you want. Whenever you move into range of one of these networks (and assuming you are not already connected elsewhere), you will automatically connect to that network.
Set up your Mobile Data Connection
1. From the main Android screen, tap Settings > Wireless & networks.
2. Scroll down and tap Mobile networks.
3. On the Mobile networks screen, make sure:
Data enabled is On
Use only 2G networks is Off (in order to enable 3G).
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Tap
Complete the User Details section and Voice Mail section (optional) with the information provided by your service provider
When done, tap the Back key. Then tap the checkmark to register
Enter a phone number and click the Call icon
Tap
When you have successfully registered, tap the Back key and then tap the Phone icon.
Select your VoIP service provider, if it is on the list. Otherwise, select Generic SIP Account.
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2.2 Setting up

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Bria Android Edition User Guide
Troubleshooting Registration
If you cannot log in, ask your VoIP service provider if they want Bria to use STUN (to discover your public IP address). If they do not want you to use STUN, go to M ore > Settings > Advanc ed Settings > Net work T raversal Strategy and choose the Server Managed profile. For complete settings information, see page 36.
Troubleshooting Audio on a Phone Call
1. Go to More > Accounts, then tap the account. On the Accounts scree n, tap the Account Advan ced field and change the Global IP setting (page 37). If this doesn’t help, go back to original setting.
2. If you still have a problem and you are using the Server Managed profile, speak to your VoIP service provider.
If you are using another profile, go to More > Settings > Advanced Settings > Network Traversal Strategy and take the appropriate action:
If you are using the Default Configuration , switch to th e Applicatio n Manage d profile (t o turn on ICE).
If this does not solve the problem, contact your VoIP service provider to find out how they su pport ICE.
For complete settings information, se e page 36.
Account Status
Status Meaning
The account is in the process of registering.
The account is enabled and registered for incoming and outgoing calls.
The account is enabled only for outgoing calls. (Account > Advanced > Incoming Calls is turned off.)
The account is disabled. You can enable it; it will then automatically register.
The account is enabled but registration failed. Check that you entered your account credentials correctly.
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Tap
Set up the account in the usual way
Enable the account
This account is currently the primary account
Long-tap the desired account
Tap
Setting up Multiple Accounts
You can set up more than one account if you have service from more than one VoIP service provider.
Setting the Primary Account
One account is always set as the primary account. This account is used by default for outgoing calls. You can change the primary account or you can override it for one call (page 14).
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2.3 Setting up Presence and Instant Messaging

Presence and Messaging is a premium feature available as an in-app purchase. With Presence and Messaging, you can share online status with your buddies (such as Available, Away, On the phone), and exchange instant messages with them.
Bria supports the XMPP protocol and the SIP SIMPLE protocol. Y ou can create an XMPP account on Bria with your Gmail or Facebook credentials to communicate with your buddies. To use a SIP account for Presence and Messaging, make sure your VoIP service provider supports this service for SIP SIMPLE. Texting (sending SMS) to PSTN phone numbers is also available if your VoIP service provider supports this service.
To use the Presence and Instant Messaging feature for XMPP and/or SIP SIMPLE, you need to purchase the feature from Google Play. To do so, go to More > Premium Features, and follow the prompt (see page 45 for details). After the purchase, the IM tab appears at the bottom of Bria. Then follow the steps below, depending on the protocol you want to use.
For XMPP
To use the Pr esence and Messaging feature for XMPP, you need to create an XMPP account with the credentials such as Gmail or Facebook. As soon as your account is connected to a n XMPP server, your buddies appear on your Buddies list.
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Tap
Complete the User Details section with the information provided by your service provider.
Tap the Back key. Make sure that the account shows a checkmark.
Tap XMPP
Account status
Tap the Back key, and tap Contacts > Buddies to see who is online. To add a new buddy, see page 29.
Go to More > Accounts.
Account Status
Status Meaning
The account is in the process of registering.
The account is connected to an XMPP server, and can be used to send and receive instant messages.
The account is disabled. You can open the account and enable it; it will then automatically connect.
The account is enabled but it is not connected. T o connect, tap the checkmark on the right.
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If you do not want to use an account, you should disable it (rather than disconnecting). If you leave the account disconnected (instead of disabled) it will automatically connect next time you start Bria.
Bria Android Edition User Guide
Unregister your SIP account to make changes.
Tap to enable IM (and SMS if applicable),then tap the Back key.
Tap Contacts, and add buddies (page 29).
Tap More > Accounts.
Tap the checkmark to register the SIP account.
For SIP SIMPLE
To use the Pr esence and Messaging featur e for SIP SIMPLE, you need to change the setting on your SIP account. Then add a new buddy to see other people’s presence (see page 29). If you are new to Bria and have not set up your SIP account for making phone calls yet, it will be easier to set up Bria as a phon e first (see page 4), then follow the steps below.
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3 Making Phone Calls

This icon indicates Bria is running and ready
Tap
The contacts tab is automatically populated with contacts from your Android contact list.

3.1 Starting and Quitting Bria

Start Bria. After a few seconds, the Bria Phone screen appears.
Bria Android Edition User Guide
To quit the Bria application:
1. Display the Phone, Contacts, or Call Log screen or the first More screen.
2. Tap the Menu but ton on the Android phone and choose Exit.
Troubleshooting
If you experience trouble with the application and need to restart, tap the Menu button and tap Re-Initialize.
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3.2 Interaction between Bria and Native Phone

Contacts
Bria uses your contacts saved on your phone. Bria’ s co ntacts are continually syn chronized with your native contacts; adding, modifying or deleting a contact from one list updates the other list.
Placing Calls
You can place a Bria call so long as you are not already on a native call or not already on two Bria calls.
You can place a native call regardless of the state of Bria.
Incoming Calls
An incoming Bria call rings on your phone unless you are on a native call or you are already on two Bria calls. In both these cases, the new incoming call will go to Bria voicemail instead.
Incoming native calls: Being on a Bria call has no impact on your native phone: native calls will be received in the usual way. Therefore, you should be prepared to accept or decline a native call.
Established Calls
If you accept an incoming native call, any live Bria call goes on hold. You will not be able to take the Bria call off hold until you end the native call.
You can have up to two Bria calls established at the same time and switch between them.
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Bria Android Edition User Guide
Enter the phone number
Tap
Tap the Contacts tab at the bottom of the screen
Search for the contact and tap it
If phone numbers from your contact list need to be modified (for example, to remove extra characters such as +), you can set up a dial plan. See page 47.
Tap the desired phone number
Or tap the Android menu button and tap Search. Then you can type a name to search for .
Tap

3.3 Placing a Bria Call

You can place a Bria call unless you are already on a native call or already on two Bria calls.
Using the Dial Pad
From the Bria Contact List
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