CounterPath Bria Android Edition 1.1 User Manual
Bria Android Edition
User Guide
CounterPath Corporation
CounterPath Corporation
Suite 300, One Bentall Centre
505 Burrard Street, Box 95
Vancouver, BC V7X 1M3
Tel: 604.320.3344
sales@counterpath.com www.counterpath.com
© November 2011 CounterPath Corporation. All rights reserved.
This document contains information proprietary to CounterPath Corporation, and shall not be used for
engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath
Corporation. The content of this publication is inten de d to demon s trate typ ica l uses an d cap abilities of the Bria
Android Edition application from CounterPath Corporation. CounterPath makes no warranty regarding the
content of this document, including—but not limited to—implied warranties of fitness for any particular
purpose. In no case will CounterPath or persons involved in the production of this documented material be
liable for any incidental, indirect or otherwise co n se quen tia l d amag e or lo ss th at may resul t aft er the use of this
publication.
CounterPath and the logo are trademarks of CounterPath Corporation.
This manual corresponds to Bria Android Edition version 1.1.8.
Google, Nexus One, and Android are trademarks of Google Inc. DROID is a trademark of Lucasfilm Ltd. and
its related companies. HTC EVO and HTC Desire are trademarks of HTC Corporation. XPERIA is a trademark
of Sony Ericsson Mobile Communications AB. All other trademarks are the trademarks of their respective
owners.
Rev 7
Contents
About Bria Android Edition..........................................................................................................1
Configuring Bria Android Edition................................................................................................3
Getting Ready .........................................................................................................................3
Setting up................................................................................................................................4
Making Phone Calls......................................................................................................................7
Starting and Quitting Bria.......................................................................................................7
Interaction between Bria and Native Phone ...........................................................................8
Placing a Bria Call..................................................................................................................9
Handling Incoming Calls........................................................................................................11
Placing a Second Bria Call .....................................................................................................12
Handling Established Calls.....................................................................................................14
Unattended (Basic) Transfer...................................................................................................15
Attended Transfer ...................................................................................................................16
Conference Call ......................................................................................................................16
Call Log ..................................................................................................................................17
Accessing Voicemail ..............................................................................................................18
Working with Contacts.................................................................................................................19
Settings..........................................................................................................................................23
Account Settings.....................................................................................................................24
User Preferences .....................................................................................................................27
Advanced Settings ..................................................................................................................28
Premium Features ...................................................................................................................32
A Troubleshooting........................................................................................................................33
B Dial Plans ..................................................................................................................................34
C Glossary.....................................................................................................................................36
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Bria Android Edition User Guide
1 About Bria Android Edition
Bria Android Edition is a SIP-based phone for an Android phone. With Bria Android Edition (Bria), you can use
the Wi-Fi internet connection on your Android phone to make and receive calls without using cellular data. In
addition, you can use the cellular data connection for phone calls when you are not in a Wi-Fi zone.
Standard Telephone Features
Bria Android Edition has all the standard telephone features, including:
• Call display and Voicemail indicator.
• Speakerphone, Mute and Hold.
• Call history – list of received, missed and dialed calls.
• Call transfer.
• Three-way audio conference.
• Ringtones and contact avatars.
• Support for DTMF: the ability to enter numbers to use an auto attendant.
Advanced Features
• Audio codecs G.711, iLBC and GSM, with an option to purchase codec G.729.
• NAT traversal (STUN and ICE).
• Secure call signaling (TLS).
• Audio encryption (SRTP).
• Quality of Service (QoS).
• DNS SRV record lookups.
• Application diagnostics (logging and log files uploading).
Supported Devices
• HTC Evo™ 4G
• Droid™ Incredible by HTC
•HTC Desire™
• Nexus One™
• Samsung Epic™ 4G Android Smartphone (SPH-D700)
• Samsung Galaxy S Fascinate™ 3G+ (SCH-i500)
• Samsung Galaxy S Vibrant™ (GT-i9000)
• Samsung Galaxy S Captivate™ (SGH-i896)
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• DROID™ by Motorola
• DROID™ 2 by Motorola
• DROID™ X by Motorola
• Motorola Atrix™
• Motorola Charm™
• Sony XPERIA™ X10
Operating System
Your device must run on Android V2.1 or later.
Accessories
The following accessories are supported:
• Headset with microphone: Bria Android Edition uses the ear-piece and microphone on the headset.
• Headphones (no microphone): Bria Andro id Edi tio n uses the ear-piece on the headphone and the built-in
microphone on the Android phone.
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Bria Android Edition User Guide
Indicates that there is a Wireless connection
2 Configuring Bria Android Edition
We strongly recommend that you perform your initial setup from within a “known” network, such as in
your enterprise or university campus Wi-Fi zone or within range of your home network (if you have
one) and not in a network such as an internet cafe.
2.1 Getting Ready
Obtain Account Information from your VoIP Service Provider
• Your username, password and domain.
• Your voicemail number, if your service provider provides this service.
Set up your Wi-Fi and 3G Connection
Make sure Wi-Fi is set up, 3G is enabled and data is enabled in your device.
1. From the main Android screen, tap Settings > Wireless & networks.
2. Look at the Wi-Fi field:
• If it has a checkmark and a message such as “Connected to MyEnterprise”, then your phone has a WiFi connection. Go to “Set up your 3G Connection”, below.
• If it has no checkmark and the line “Turn on Wi-Fi”, then tap the field to tu rn on Wi-Fi and wa it for the
message “Connected to MyEnterprise”
• If the message does not appear, tap Wi-Fi settings (the next field). On the Wi-Fi settings screen, tap the
desired network and complete the popup that appears. The message “Connected” will appear.
You can connect to as many networks as you want. Whenever you move into range of one of these
networks (and assuming you are not already connected elsewhere), you will automatically connect to
that network.
Set up your 3G Connection
1. From the main Android screen, tap Settings > Wireless & networks.
2. Scroll down and tap Mobile networks.
3. On the Mobile networks screen, make sure:
• Data enabled is On
• Use only 2G networks is Off (in order to enable 3G).
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Tap
Complete the User Details
section and Voice Mail section
(optional) with the information
provided by your service provider
When done, tap the Back key.
Then tap the checkmark to
register
Enter a phone number and
click the Call icon
Tap
When you have successfully
registered, tap the Phone icon
Select your VoIP service
provider, if it is on the list.
Otherwise, select Generic SIP
Account.
CounterPath Corporation
2.2 Setting up
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Bria Android Edition User Guide
Troubleshooting Registration
If you cannot log in, ask your VoIP service provider if they want Bria to use STUN (to discover your public IP
address). If they do not want you to use STUN, go to More > Settings > Advanced Settings > Network Traversal
Strategy and choose the Server Managed profile.
For complete settings information, se e page 24.
Troubleshooting Audio on a Phone Call
1. Go to More > Accounts, then tap the account. On the Accounts scree n, tap the Account Advan ced field and
change the Global IP setting (page 25). If this doesn’t help, go back to original setting.
2. If you still have a problem and you are using the Server Managed pr ofile, speak to your VoIP service
provider.
If you are using another profile, go to More > Settings > Advanced Settings > Network Traversal Strategy
and take the appropriate action:
• If you are using the Default Configuration , switch to th e Applicat ion Manage d profile (t o turn on ICE).
• If this does not solve the problem, contact your VoIP service provider to find out how they support ICE.
For complete settings information, se e page 24.
Account Status
Status Meaning
The account is in the process of registering.
The account is enabled and registered for incoming and outgoing calls.
The account is enabled only for outgoing calls. (Account > Advanced > Incoming Calls is turned off.)
The account is disabled. You can enable it; it will th en automatically register.
The account is enabled but registration failed. Check that you entered your account credentials correctly.
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Tap
Set up the account in
the usual way
Enable the account
This account is currently the
primary account
Long-tap the desired
account
Tap
Setting up Multiple Accounts
You can set up more than one account if you have service from more th an one VoIP service provider.
Setting the Primary Account
One account is always set as the primary account. This account is used by default for outgoing calls. You can
change the primary account or you can override it for one call (page 10).
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3 Making Phone Calls
This icon indicates Bria is running
and ready
Tap
3.1 Starting and Quitting Bria
Start Bria. After a few seconds, the Bria Phone screen appears.
Bria Android Edition User Guide
To quit the Bria application:
1. Display the Phone, Contacts, or Call Log screen or the first More screen.
2. Tap the Menu button on the Android phone and choose Exit.
Troubleshooting
If you experience trouble with the application and need to restart, tap the Menu button and tap Re-Initialize.
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3.2 Interaction between Bria and Native Phone
Placing Calls
• You can place a Bria call so long as you are not already on a native call or not already on two Bria calls.
• You can place a native call regardless of the state of Bria.
Incoming Calls
• An incoming Bria call rings on your phone unless you are on a native call or you are already on two Bria
calls. In both these cases, the new incoming call will go to Bria voicemail instead.
• Incoming native calls: Being on a Bria call has no impact on your native phone: native calls will be
received in the usual way. Therefore, you should be prepared to accept or decline a native call.
Established Calls
• If you accept an incoming native call, any live Bria call goes on hold. You will not be able to take the Bria
call off hold until you end the native call.
• You can have up to two Bria calls established at the same time and switch between them.
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