
A I R
C O N D I T I O N E R
F R E Q U E N T L Y A S K E D
Q U E S T I O N S
BUDDEE
S M A R T P L U G
BUDDEE
APP

TABLE OF CONTENTS
• Technical Specifications
• Plug Components
• How to Install
• Led Indicator
• Items included in the box
• Care and maintenance
• Buddee Smartplug Warranty

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TECHNICAL SPECS
- Window type air conditioner up to 2.5hp with autorestart feature*
- Smartphone with Bluetooth 4.0, iOS or Android
- Home Wi-Fi 2.4 GHz 802.11 b/g/n (not compatible with
5Ghz routers)
SYSTEM REQUIREMENTS
•
Required for remote control units only – allows the air conditioner
to automatically resume operation after a power outage.
•
Check with your air conditioner manufacturer for this feature.
Input 220 VAC, 15A, 50/60Hz, Resistive
Output 240 VAC, 15A, 50/60Hz, Inductive
Plug Type NEMA 6-15P/R
Operating Temperature 0℃ to 50 ℃
Product Warranty 1 year
Usage Indoor only
Quantity 1 smartplug
TECHNICAL SPECIFICATIONS

LED BULB
AIR CON
POWER SOCKET
SMARTPLUG
PRONGS
SMARTPLUG COMPONENTS
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HOW TO INSTALL
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LED BULB COLOR LED BULB ACTIVITY INDICATOR
Smartplug not working; no power source
Buddee Smartplug is connected to the WIFI network
Buddee Smartplug cannot connect to the WIFI network
blinking every few seconds
Buddee Smartplug is sending data to the i nternet
the A/C is OFF as controlled by the app
Buddee Smartplug is restarting
Blinking (twice for each LED)
A factory reset or software update is in progress
LED INDICATOR
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SMARTPLUG
WELCOME KIT WARRANTY CERTIFICATE
ITEMS INSIDE THE BOX
ITEMS INSIDE THE BOX
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The plug can be only used
indoors where the plug is not
exposed to the environment
or moisture.
Inspect that your socket is
meant for the AC and has
no damage or obstruction
that may cause the Buddee
Smartplug to be loose or
placed in a way that may
cause damage to the
device.
Lastly make sure that your
socket has the right
voltage required for the
Buddee Smartplug. The
Smartplug is rated at 220V
15A input and 240V 15A.
The plug should be
properly plugged directly
into the socket. Avoid
plugging into an extension
cord or surge protector.
CARE AND MAINTENANCE
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WARRANTY
WARRANTY
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• Compatibility & Where to Download
• Registration
• Pairing
• Log In
• Forgot Password
• Adding a new plug
• App Features (Consumption Monitoring,
• Firmware update
• Web Portal
TABLE OF CONTENTS
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Smartphone with Bluetooth
4.0, iOS 9 or Android 6.0
(Marshmallow) or higher
SYSTEM REQUIREMENTS
COMPATIBILITY & WHERE TO DOWNLOAD

To access the registration module in
the main screen click on:
- Register using Email OR
- Register using Facebook
REGISTRATION
Registration
Options
Both located on the middle part
of the screen.
EMAIL REGISTRATION
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Fill up the Registration Form.
Make sure you register a new
unregistered email address.
Make sure the passwords are
correct.
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REGISTRATION > VIA EMAIL > INPUT INFORMATION
EMAIL REGISTRATION

You are now in the email
verification process.
Check your inbox in the email
address you registered.
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REGISTRATION > VIA EMAIL > INPUT INFORMATION >
EMAIL VERIFICATION
EMAIL REGISTRATION

You should receive an email
verification like this.
Click on the verification link.
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REGISTRATION > VIA EMAIL > INPUT INFORMATION >
EMAIL VERIFICATION
EMAIL REGISTRATION

After confirming the email
verification sent to you, you
should get this prompt “Account
verified! Welcome to Buddee!”
Then click “Continue”
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REGISTRATION > VIA EMAIL > INPUT INFORMATION >
EMAIL VERIFICATION
EMAIL REGISTRATION

You should receive a welcome
email and an SMS like this.
You are now successfully
registered.
You can now go back to the
Buddee App.
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REGISTRATION > VIA EMAIL > INPUT INFORMATION >
EMAIL VERIFICATION
EMAIL REGISTRATION

At the registration page, you
may choose to register using
Facebook account.
Register using
Facebook
account
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REGISTRATION > VIA FACEBOOK
FACEBOOK REGISTRATION

You will be led to the Facebook
confirmation section and you
may choose to login with either
your Facebook app or log in with
phone or email
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REGISTRATION > VIA FACEBOOK > FACEBOOK
CONFIRMATION
FACEBOOK REGISTRATION

It will then lead you to
notification page where you are
requested to allow Buddee App
to sync with Facebook your
public profile and email address
Click on Continue
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REGISTRATION > VIA FACEBOOK > FACEBOOK
CONFIRMATION
Click on continue
FACEBOOK REGISTRATION

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It will then bring you back to the
Buddee App registration page
with your basic information
already filled up
Click on Continue
REGISTRATION > VIA FACEBOOK > FACEBOOK
CONFIRMATION > SYNC > COMPLETION
Click on continue
FACEBOOK REGISTRATION

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*Important: The user should first turn ON the phone’s
Bluetooth as well as connect the phone to the
preferred Wi-Fi connection as the app will auto
populate the network name (SSID name) during Wi-Fi
set-up with the Buddee Smartplug. The user simply
has to provide the Wi-Fi password to complete
configuration.
WI-FI
BLUETOOTH
Juan de la
Cruz
PAIRING

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Since this is a new account the
Buddee App will ask you to add
your first plug. Swipe on the
Bluetooth toggle in the upper
right side of the screen.
PAIRING VIA BLUETOOTH
PAIRING

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Your Buddee Smartplug should
now be visible in this screen. It
will have “Buddee” as the prefix
of the Device Name.
Click on it.
PAIRING VIA BLUETOOTH
PAIRING

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You need to pair now with your
Buddee Smartplug.
Check the bottom part of the
Box of the Buddee Smartplug or
bottom of the plug for the pin.
Enter the pin in the textbox and
click pair.
Bottom of the packaging
At the back of the plug
PAIRING VIA BLUETOOTH > BLUETOOTH PIN
PAIRING

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Now we need to add a location.
Click on Add Location.
PAIRING VIA BLUETOOTH > BLUETOOTH
PIN > ADD LOCATION
PAIRING
PAIRING

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The app will now try to
prepopulate the Address for this
location. You can edit it as you
see fit.
Enter the name of the Location
and Click on Add Location.
PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION
PAIRING
PAIRING

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Click on the location you just
added to proceed to the next
step.
PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION
PAIRING
PAIRING

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Enter the Name of the Room.
And Click on Next.
PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION
PAIRING
PAIRING

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Enter the SSID of your WiFi
network and Enter the WiFi
Password.
Click on done afterwards.
- Home Wi-Fi 2.4 GHz
802.11 b/g/n (not
compatible with 5Ghz
routers)
SYSTEM REQUIREMENTS
PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION >
CONNECTING TO WIFI
PAIRING
PAIRING

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When you have completed the
registration and pairing process
you should see something like
this.
You can now turn on and turn
off your plug.
PAIRING VIA BLUETOOTH > BLUETOOTH PIN > ADD LOCATION >
CONNECTING TO WIFI > COMPLETION
PAIRING
PAIRING

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While connected to the plug via
Bluetooth. Do a long press on
the Plug icon to turn your plug
ON
TURN THE UNIT ON
APPLICATION FEATURES
TURNING ON/OFF THE PLUG

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While connected to the plug via
Bluetooth. Do a long press on
the Plug icon to turn your plug
OFF
TURN THE UNIT OFF
APPLICATION FEATURES
TURNING ON/OFF THE PLUG

On the Log in screen, click the
“Forgot Password?” link.
FORGOT PASSWORD
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Forget Password
FORGOT PASSWORD
FORGOT PASSWORD

This will open a web browser that
looks like this.
Enter your email address and Click
on the Captcha.
(Depending on how many times you have
done this, the captcha may just ask you to
click on the button, or select several images.
It’s supposed to be a security measure to
prevent bots from spamming your email.)
Click Submit.
Captcha
verification
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FORGOT PASSWORD > ACCOUNT VERIFICATION
FORGOT PASSWORD
FORGOT PASSWORD

If you entered the correct email
address and was able to interact
with the captcha properly you
should see this screen.
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FORGOT PASSWORD > ACCOUNT VERIFICATION
FORGOT PASSWORD
FORGOT PASSWORD

Check your registered Email for
a password recovery email like
this.
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FORGOT PASSWORD > ACCOUNT VERIFICATION
FORGOT PASSWORD
FORGOT PASSWORD

Click on the embedded recovery
link.
This process is validating that
you do own the email address
and you are resetting the
password to.
Password
Recovery
Link
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FORGOT PASSWORD > ACCOUNT VERIFICATION
FORGOT PASSWORD
FORGOT PASSWORD

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At this point we have validated
that you do own the email
address.
You can now set up your new
password. Make sure the
password and confirmation
password is the same.
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FORGOT PASSWORD > ACCOUNT VERIFICATION > SET UP
NEW PASSWORD
New
Password
Confirm
New
Password
FORGOT PASSWORD
FORGOT PASSWORD

After that you should see
something like this.
You can now go back to the
Buddee App and login using your
new password.
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FORGOT PASSWORD > ACCOUNT VERIFICATION > SET UP
NEW PASSWORD
FORGOT PASSWORD
FORGOT PASSWORD

On the Dashboard screen, add a
new plug Click on the “+” button
on the upper right hand side of
the screen.
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ADDING A NEW PLUG
Add a new
plug
ADDING A NEW PLUG
ADDING A NEW PLUG

Click on the Bluetooth button
You should see something like
this.
Click on the Plug you want to
add.
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ADDING A NEW PLUG > BLUETOOTH PAIRING
ADDING A NEW PLUG
ADDING A NEW PLUG

You need to pair now with your
Buddee Smartplug.
Check the bottom part of the
Box of the Buddee Smartplug
for the pin. Enter the pin the
textbox and click pair.
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ADDING A NEW PLUG > BLUETOOTH PAIRING
At the back of the plug
ADDING A NEW PLUG
At the back of packaging
ADDING A NEW PLUG

Now we need to add a location.
Click on Add Location.
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ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD
LOCATION
ADDING A NEW PLUG
ADDING A NEW PLUG

The app will now try to
prepopulate the Address for this
location.
You can edit it as you see fit.
Enter the name of the Location
and Click on Add Location.
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ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD
LOCATION
ADDING A NEW PLUG
ADDING A NEW PLUG

Click on the location you just
added to proceed to the next
step.
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ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD
LOCATION
ADDING A NEW PLUG
ADDING A NEW PLUG

Enter the Name of the Room.
And Click on Next.
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ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD
LOCATION
ADDING A NEW PLUG
ADDING A NEW PLUG

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Enter the SSID of your wifi
network and Enter the WiFi
Password. Click on done
afterwards.
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ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD
LOCATION > WIFI PAIRING
ADDING A NEW PLUG
ADDING A NEW PLUG

When you have completed the
registration and pairing process
you should see something like
this.
You can now turn on and turn
off your plug.
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ADDING A NEW PLUG > BLUETOOTH PAIRING > ADD
LOCATION > WIFI PAIRING > COMPLETE
ADDING A NEW PLUG
ADDING A NEW PLUG

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On the Dashboard, click on the
Plug, the Plug Menu will be
displayed.
Click “Consumption”
APP FEATURES > CONSUMPTION
MONITORING
APPLICATION FEATURES
APPLICATION FEATURES
(Consumption Monitoring)

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It will load the consumption
screen where you can view
your real time AC
consumption.
You can also change filters
depending on how you want to
monitor your consumption
Filter
APP FEATURES > CONSUMPTION
MONITORING > SET UP
APPLICATION FEATURES
APPLICATION FEATURES
(Consumption Monitoring)

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Go back to the Plug Menu and it
should look something like this.
Click on the Consumption Alert
Menu.
Consumption
Alert
APP FEATURES > CONSUMPTION
ALERT > SET UP
APPLICATION FEATURES
APPLICATION FEATURES
(Consumption Alert)

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You can choose from PHP or
KWH in the Unit Module of the
Consumption Alert.
And also set an amount. The
default Value is PHP and 100.00.
Click on Save.
PHP / KWH
Set a value
Click save
after set up
APP FEATURES > CONSUMPTION ALERT
> SET UP
APPLICATION FEATURES
APPLICATION FEATURES
(Consumption Alert)

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When your weekly threshold has
reached or exceeded the weekly
power / peso consumption of
your plug it will send you a Push
Notification like this.
APP FEATURES > CONSUMPTION ALERT >
SET UP > NOTIFICATIONS
APPLICATION FEATURES
APPLICATION FEATURES
(Consumption Alert)

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Go back to the Plug Menu and it
should look something like this.
Click on the Scheduler. This will
bring you to the Schedule
Screen.
To add a schedule. Click on the
“+” Sign in the upper right hand
side of the screen.
APP FEATURES > SCHEDULER
Scheduler
Section
APPLICATION FEATURES
APPLICATION FEATURES
(Scheduler)
Add a
Schedule

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Now you can Set a schedule. Schedules
are in 15 minute blocks.
When you set a schedule the plug will
be on during that period.
Select a 15 minute block when you want
the plug to be on.
Click on Save in the upper right hand
side of the screen.
You will be prompted with this dialog
box. Click on OK to continue
APP FEATURES > SCHEDULER > ADD A SCHEDULE
APPLICATION FEATURES
APPLICATION FEATURES
(Scheduler)

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You will be redirected to this
screen.
The Scheduler screen will now
show the Scheduler is ON.
APP FEATURES > SCHEDULER > ADD A SCHEDULE >
CONFIRM SCHEDULE
APPLICATION FEATURES
APPLICATION FEATURES
(Scheduler)

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Verify that the 15 minute block you
selected is rendered like this in the
Schedule Screen.
During the scheduled block the Plug will be
on. After the 15 minute block the plug will
automatically turn off.
You can try turning off the plug during the
15 minute block and it should automatically
turn on every minute. Until the Schedule is
over.
APP FEATURES > SCHEDULER > ADD A SCHEDULE > CONFIRM
SCHEDULE
Active
Schedule saved
on the app
APPLICATION FATURES
APPLICATION FEATURES
(Scheduler)

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To turn off the Schedule do a
long press on the Scheduler
Button. It should say OFF.
APP FEATURES > SCHEDULER > ADD A SCHEDULE >
CONFIRM SCHEDULE > DEACTIVATE SCHEDULER
Deactivate the
scheduler
APPLICATION FEATURES
APPLICATION FEATURES
(Scheduler)

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To Access the Chat function
within the App go to the Plug
Dashboard Screen.
Then click on the Chat icon on
the lower right part of the
screen.
Chat
Icon
APP FEATURES > CHAT SUPPORT
APPLICATION FEATURES
APPLICATION FEATURES
(Chat Support)

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It should open this screen with an
envelope icon at the bottom. Click on it.
Leave a message and a Customer
Service Agent will attend to you.
APP FEATURES > CHAT FUNCTION
APPLICATION FEATURES
APPLICATION FEATURES
(Chat Support)

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1/1
FIRMWARE UPDATE
NEXT PAGE
FIRMWARE UPDATE
FIRMWARE UPDATE

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Should be plugged into the power
supply and already paired with the
mobile app
Should already be installed in your
mobile device and paired with the
plug
AC should be plugged in the
BUDDEE Smartplug and turned on
(power knob should be in ON)
Before using the air conditioner with the Buddee Smartplug, please make sure that the following steps are taken
B U D D E E S M A R T P LU G
M O B I L E A P P
A I R C O N D I T I O N E R
PRODUCT USAGE

For any questions or inquiries
please visit our website at
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www.buddee.ph/faq
FREQUENTLY ASED
QUESTIONS
FREQUENTLY ASKED QUESTIONS

WEB PORTAL
HOW TO LOG IN
Go to portal.buddee.ph
Log in using your Buddee
Email account or Facebook
account. You can also
change your password via
web portal access.
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WEB PORTAL
You may click on your
username or avatar located
at the upper left portion
your browser.
Viewing User Profile
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WEB PORTAL
Navigation and Quick Links
• Located below the
user profile/avatar.
• It contains the
quick dashboard
link ; Buddee’s
Privacy Policy and
Terms &
Conditions.
• It also contains
links to Buddee’s
Official Social
Media Pages.
• You may also end
your session using
the log out button.
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Dashboard
• Dashboard is a
place where you can
manage to quickly
toggle, switch on or
off your Buddee
Smartplug.
• You can also view
the current power
consumption as well
as its usage in peso
(PHP).
• It also contains a
currently web-only
feature “activity
logs” which displays
plug activities.
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WEB PORTAL

Detailed Plug View
From the dashboard :
Click the desired
plug that you want to
display in detailed.
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WEB PORTAL

Detailed Plug View
From the dashboard :
*Once the desired
plug is selected. A
detailed plug
activities will be
shown along with the
consumption alerts
and power readings
(daily, monthly,
yearly).
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WEB PORTAL